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ICT Business Continuity Specialist
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5 months ago208 views
General Details
Location:
Advertised By:Agency
Company Name:Executive Placements
Job Type:Full-Time
1
An established company with national footprint within the financial sector is seeking to hire a highly skilled Junior IT Support Technician to join their team. This is an excellent opportunity for an individual with strong technical skills to grow their career within a reputable organisation. Your:Formal Education:Relevant degree or diplomaMicrosoft 365 Fundamentals (MS900)Microsoft Azure Fundamentals (AZ900)ITIL V3/4Experience:Minimum of 2 years experience in a support roleExperience working in Microsoft 365 EnvironmentExperience working in Microsoft Azure EnvironmentCritical Competencies:Strong customer service acumenStrong technical knowledge (Microsoft 365, networking, server maintenance)will enable you to do the following duties:SupportProvide desktop and end user support to all users.Implement instructions or requests in line with company proceduresSupport implementation of projects in line with company proceduresContinuously update information in the assigned ticketing systemCreate and continuously update site documentationFault tracking and reportingRegular feedback to internal stakeholders and line managerEducate employees regarding IT matters and Group policies, processes and standardsProcessesFacilitate support function in line with support and ticketing processImplement support in line with agreed service levelsEducate employees about and enforce support and ticketing processEffectively communicate during the fault resolution processTechnologyIdentify any shortcomings and opportunities to improve infrastructureIdentify and communicate any recurring problemsMonitor technological infrastructure (networks and computer systems)Full working knowledge of Microsoft 365.
https://www.jobplacements.com/Jobs/I/IT-SUPPORT-TECHNICIAN-1241904-Job-Search-11-24-2025-3-21-23-PM.asp?sid=gumtree
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