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Team Lead â?? Application Implementation and Suppo

4 days ago21 views
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General Details
Location:
Advertised By:Agency
Company Name:Executive Placements
Job Type:Full-Time
Description
Minimum Education and Experience Requirements:
  • High expertise in Project Management protocols.
  • Degree in Business Information Systems or similar.
  • Project Management qualification/degree.
  • Knowledge in Freight Forwarding Business Applications.
  • Knowledge in Transport Management Systems and SQL is a plus.
  • Understanding of Finance and related Reporting is a plus.
  • Experience in Freight Forwarding, Logistics, or Transport Management is a plus.
Responsibilities:
  • Lead the Solutions Teams in their day-to-day prioritization
  • Manage Demand Planning with Project teams
  • Lead the Design and Configuration of Business Application and Report Designs.
  • Manage the end-to-end Implementation process for specific Applications.
  • Conduct Pre and Post Go-live Planning, taking charge of Go/No-Go decisions on Deployments.
  • Perform Due Diligence as required.
  • Oversee system evolution, bug escalations, and resolutions
  • Manage communication methods for Evolution, Bug Fixes, Bug tracking, and Release Notifications to relevant stakeholders.
  • Troubleshoot production issues and conduct root cause analysis.
  • Ensure continuity of interfaces by monitoring the platform.
  • Develop and maintain support documentation.
  • Gather business requirements from operations and customers.
  • Translate business requirements into technical requirements with regional teams and vendors.
  • Perform configuration and tests on various software systems.
  • Provide pre, current, and post Go-live support

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Executive Placements
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