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IT Security Platform Engineer
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5 days ago26 views
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General Details
Description
Key responsibilities:
- Ensure uptime, stability, and incident resolution of our current production SIEM/SOC/IR/Observability systems
- This includes sysadmin functions like resource and capacity management
- Our customer SIEM tenants are backed by an SLA with punitive measures, ensuring the uptime SLA is met is critical to our business
- Use your AWS & Linux experience to improve architecture
- Manage the lifecycle of SIEM infrastructure and applications, including provisioning, scaling, patching, and upgrading.
- Provide L1 and L2 support relating to SIEM Infrastructure and Applications.
- Perform after-hours break fix support for the platform should a production instance be affected
- Ensure that these occurrences are an absolute fringe-case
- Maintain our current IaC and deployment code
- Develop and implement new CICD pipelines to:
- Scan all containers for vulnerabilities
- Securely and reliably deploy code with no interruption
- Improve automation across the board to make sure you are spending less time fixing broken things or deploying, but rather building new features/rules/enhancements for our customers security posture
- Document, plan and migrate our current SIEM & SOC applications to EKS or similar
- Document, plan and implement new SIEM/SOC tools (or improve existing ones) and architect new automations
- Own the current DR plan, review and ensure we can commit to the SLA uptime we have promised our customers, identifying risks or proposing new architecture to suit the environment
- Apply your industry knowledge to improve our service offering and mentor junior resources
- Increase/improve the security controls of our platform
- Proven experience running and supporting production SIEM/SOC/IR/observability platforms with strict uptime/SLA requirements
- Strong Linux systems administration: performance/capacity management, patching/upgrades, troubleshooting, incident response
- Strong AWS experience with a track record of improving architecture for reliability, scale, and cost efficiency
- Infrastructure lifecycle management: provisioning, scaling, hardening, maintenance, and upgrade planning
- Hands-on L1/L2 operational support capability, including after-hours break-fix for production incidents
- IaC and deployment automation experience (e.g., Terraform/CloudFormation) and maintaining existing codebases
- CI/CD engineering to enable secure, reliable, low/no-downtime deployments
- Container and platform security practices: vulnerability scanning, remediation workflows, and security control improvements
- Kubernetes/EKS experience (or proven migration planning) including documentation, planning, and execution
- DR ownership:
https://www.executiveplacements.com/Jobs/I/IT-Security-Platform-Engineer-1248373-Job-Search-01-05-2026-10-24-15-AM.asp?sid=gumtree
Id Subtitle 1346021219
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Executive Placements
Selling for 1 year
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Salary: R30,000 R50,000 per month (depending on experience)Experience Required: 36 yearsWorking Hours: UK working hoursContract: 6-month probation/initial engagement, transitioning to permanent (performance dependent)Location: Remote (Cape Town-based)Role OverviewWere hiring an experienced IT Support Engineer to join a fast-paced Service Desk team supporting an international client base. Youll deliver remote support, troubleshooting, installations, and proactive maintenance across modern workplace environments. This is a client-facing role requiring excellent communication, ownership, and strong technical problem-solving ability.Key ResponsibilitiesProvide remote IT support to clients across a global environmentResolve day-to-day technical issues and handle escalations when requiredSet up and configure IT services and solutionsMonitor network and service performance, ensuring uptime and stabilityManage customer environments using centralised management toolsSupport connectivity, telecoms, and WiFi troubleshooting/configurationDeliver a consistently high level of customer service and engagementProvide clear updates, technical recommendations, and progress reportingMaintain accurate ticket notes, time entries, and documentationSupport internal systems and assist with wider technical tasks as needed.Essential Technical SkillsStrong experience with Windows environments, including:Windows 10/11 supportActive Directory & Group PolicyMicrosoft TeamsMicrosoft 365 configuration, administration, and migration experienceDesktop support across Windows and MacOSExperience deploying critical/security updates during scheduled maintenance windows using centralised automated toolsExperience managing centralised anti-malware platformsStrong networking fundamentals, including wireless networking.Desirable / Advantageous SkillsFirewall and WAN security exposureCloud support exposure (Azure / AWS)Web security filtering toolsEmail security/content filtering tools (e.g., Mimecast)Experience with RMM toolsIndustry certifications such as Microsoft / Cisco CCNA (or similar)Required Soft Skills & AttributesStrong troubleshooting and fault-finding abilityExcellent spoken and written English (must be grammatically strong)https://www.jobplacements.com/Jobs/I/IT-Support-Engineer-1248881-Job-Search-1-7-2026-3-12-58-AM.asp?sid=gumtree
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