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HR Officer / Administrator
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3 days ago26 views
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General Details
Description
Position Overview
The HR Officer / Administrator is responsible for providing comprehensive human resources administrative support across the employee lifecycle. This role ensures accurate HR documentation, effective onboarding, efficient HR processes, and timely communication with relevant stakeholders. The HR Officer / Administrator also supports recruitment, employee welfare, and HR reporting activities while maintaining data integrity across HR systems.
Key Responsibilities
- HR Administration
- Manage general HR administrative functions and maintain accurate employee records.
- Prepare new employee contracts, appointment letters, and contractor agreements.
- Draft salary increase letters, contract extensions, and related documentation for employees and consultants.
- Maintain and update the company’s contract summary database.
- Capture, update, and maintain staff personal details on HR systems (including Sage People).
- Recruitment & Onboarding
- Support the recruitment process through coordination with the recruitment department.
- Ensure employee engagement and communication practices are aligned with POPIA requirements, including the secure handling of personal information and responsible data sharing during the onboarding process.
- Coordinate the onboarding process by notifying all relevant departments of new starters and ensuring tasks are completed.
- Prepare and send welcome communications for new employees joining the company.
- 3. HR Reporting & Data Management
- Prepare monthly remuneration summary notes for the Remuneration Committee.
- Update PBT’s GP system on a weekly basis with accurate employee information.
- Update staff contact lists monthly and distribute them to relevant departments.
- Maintain up-to-date records on staff retirement annuities and medical aid information.
- Meetings & Communication
- Take minutes during HR meetings and ensure accurate documentation and distribution.
- Communicate HR updates and ensure information flows effectively between teams and departments.
- Employee Engagement & Events
- Plan and organise company functions, including venues, catering, invitations, and logistics.
- Arrange farewell events for employees on resignation or retirement.
Skills & Competencies
- Strong administrative and organisational skills.
- Excellent attention to detail and accuracy.
- Good communication and interpersonal skills.
- Ability to maintain confidentiality and
https://www.executiveplacements.com/Jobs/H/HR-Officer-Administrator-1246550-Job-Search-12-12-2025-02-00-18-AM.asp?sid=gumtree
Id Subtitle 1344441664
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Executive Placements
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Customer Success SpecialistDrive adoption, value and retention across a growing SaaS customer baseRemote | Healthtech SaaS | R23 000 per monthAbout Our ClientOur client is a fast-growing SaaS business operating at the intersection of technology and health and wellbeing. Focused on delivering measurable outcomes for their clients, they combine a structured, process-led approach with the agility of a startup. Their platform is designed to support better decision-making, stronger relationships, and real impact across the healthtech space.The Role: Customer Success SpecialistThis role is responsible for managing and growing a portfolio of SaaS customer accounts, driving product adoption, and ensuring ongoing engagement and measurable value. Youll work across onboarding, support, renewals, and expansion, following structured processes while building strong customer relationships. The goal is to deliver a consistent, high-quality Customer Success experience that supports retention and long-term growth.Key ResponsibilitiesManage an assigned portfolio of customers end-to-end (onboarding to renewal)Drive adoption and engagement through training and proactive supportBuild trusted relationships with customer stakeholders at all levelsConduct regular check-ins, reviews, and QBR-style sessionsExecute clear processes for onboarding, risk management and renewalsIdentify and address churn risks early with action plansTranslate customer feedback into actionable insights for internal teamsMaintain accurate records in HubSpot CRM and related CS toolsWork cross-functionally to resolve issues and improve customer experienceContribute to CS playbooks, documentation and process improvementsAbout You5-7 years combined experience in Customer Success, Account Management, Sales or Customer SupportProven success managing SaaS accounts with demonstrable adoption and retention impactExperience working remotely in a startup or scale-up environmentSkilled in CRM tools, ideally HubSpot, for managing accounts and pipelinesExtremely process-driven, organised and detail-orientedStrong ownership mindset with a focus on outcomesExcellent written and verbal communication skillsCommercially aware, data-literate and solution-orientedAdvantageous: Experience in healthtech, NHS/healthcare, or multi-stakeholder B2B accountsAdvantageous: Experience with CS platforms and support toolsMatric required; further qualifications and SaaS/CS certifications a plus
https://www.jobplacements.com/Jobs/C/Customer-Success-Specialist-1246744-Job-Search-12-12-2025-9-27-33-AM.asp?sid=gumtree
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