Documentation Controller (Logistics)

As the Documentation Controller, you will be responsible for managing end-to-end export documentation processes, ensuring compliance and accuracy across every shipment.
Your duties will include:

• Opening shipment files on internal systems and uploading all supporting documentation
• Accurately capturing and maintaining consignee and shipment instructions
• Ensuring final file covers are received prior to vessel sailing
• Submitting shipping instructions to shipping lines within required deadlines
• Preparing, processing, and submitting export documentation including:
  
  • PPECBs
  • Phytosanitary certificates
  • Certificates of Origin
  • EUR 1, Form A, Cargo Dues
• Ensuring completed documentation is correctly uploaded and available on systems
• Maintaining accurate and up-to-date shipment records, including notes on costs and delays
• Completing additional invoice instructions, Form 7s, and related documentation within 30 days of vessel departure
• Liaising with clients to obtain all required documentation and provide guidance where needed
• Communicating with third-party service providers such as shipping lines, Customs, PPECB, Chambers, and courier partners
• Managing documentation exceptions, queries, and escalations efficiently
• Adhering strictly to documentation KPIs and service-level requirements
• Handling a minimum annual volume of ±600 containers (complexity dependent)

Qualifications & Experience

• Grade 12 (Essential)
• Diploma in Shipping, Clearing & Freight Forwarding, Logistics, Distribution, or related field (Advantageous)
• Minimum 2 years experience in Freight Forwarding and Logistics
• Proven experience handling export documentation, preferably wine and dry cargo
• After-hours availability is essential

Systems & Technical Skills

• Working knowledge of Google Workspace and Excel
• Experience with Inttra, Wine Online, and Customs procedures
• Strong ability to read, interpret, and verify shipping documentation
• Fast learner with the ability to adapt to new systems and processes

Traits & Competencies

• Exceptional attention to detail and accuracy
• Strong organisational and time-management skills
• Resilient and able to perform under pressure
• Proactive communicator with a client-service mindset
• Able to manage multiple stakeholders in a dynamic, deadline-driven environment
• Team-oriented, with the ability to support colleagues when required

Why This Opportunity?

• Join a reputable and established logistics operation in the export market
• Work in a professiona
  
  https://www.jobplacements.com/Jobs/D/Documentation-Controller-Logistics-1250929-Job-Search-01-13-2026-04-14-07-AM.asp?sid=gumtree