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Sales and Client Care Consultants
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Description
About the role:
You’ll become an integral part of our fun and passionate team of Sales and Client Care Champions who are forging ahead to drive new business, while retaining (and delighting) our humans and their fur-babies.
What we’re offering:
By joining dotsure.co.za, you’ll have the support of an established team with learning and development opportunities available to build your career within our global business. Additional benefits include:
Basic Salary
Competitive remuneration and incentive program
Medical Aid and Retirement Annuity contributions
Achievement rewards
REQUIREMENTS
We’re looking for someone who:
Has a Matric or equivalent qualification
Is a target-driven self-starter
Has an engaging and passionate style with a relentless customer focus
Is continuously striving for self-enrichment
Why dotsure.co.za?
If you enjoy a super fun and results-driven environment that’s brimming with individuality and creativity, you’re in the right place. We celebrate each other’s achievements, support one another, and respect the process along with all the people who are a part of it.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMzIwXzEyMzgwX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1202803&xid=1320_12380
Id Subtitle 1077749663
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Our client, a supplier of an international, well known and popular non-carbonated beverage, is currently looking for an experienced and dynamic Sales Representative based out of George or Mossel Bay.
The candidate must be in possession of a South African drivers license older than 2 years, be a self-starter, pro-active and motivated with ambition.
Package on offer :
R10,000 Basic5% on Gross Sales over R100 000-00Company VehicleCompany Cell + Work AirtimeCompany FuelR10 000-00 quarterly KPI Linked Bonus
Key Performance Areas:
The candidate will be required to develop new and existing business by focusing on customer channels to drive sales of entire product basket.Ensure that all effort has been made to sell all relevant products in the focused channels, achievement of defined sales targets within these channels.The focus will be on all major end users which include restaurants, lodges, forecourts, hotels, hospitals and canteens.The successful candidate must have the ability to develop new business, be target driven, must be willing to do cold calling and strong negotiation skills.Other :
Call on min 40 existing Customers per week (check-in via cell)Identify+ visit 5 potential new leads per weekProcess orders via cell to Headoffice in real timeExecute and maintain in-store merchandisingDaily Sales/Visit report emailed to H/OAttend 8am Friday Sales meeting (Teams meeting online)Execute 4 in-store or event activation’s per month
Knowledge and Skills:
The successful candidate will have a minimum of 3 years experience in FMCG industry, preferably Food and Food Service and End User.The candidate must have a further one year experience in Sales and Account acquisition.A degree or diploma in sales and
This position will based in George.
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Key Performance Areas:Reaching sales goals set by managementMonitor the early childhood environment and provide feedback about changes, trends and likely areas of impact on our servicesPass on information to Area Manager regarding successful sales leads to enable lessons to beginAccurate weekly reporting and updates of salesMaintain high level of knowledge regarding the company and our servicesWork with the marketing manager and or Area Manager to address any tasks or issues arisingVisit prospect customers and introduce them to our services.Perform other job-related duties and responsibilities as requestedEffectively communicate with clients via phone and in personWillingness to travel to see account customers, to other stores and for trainingSells Products/Services & Sales Visit companies i.e. with fleets, motor dealers etc to sell products/servicesAdvise Customers on product availability, costs, performance & optionsAdvise Customer on correct requirement (e.g. tyre replacement as opposed to repair, correct size etc)Identify new/further sales/service opportunities (e.g. rims, service i.e. time for new tyres)“Sell up” on specialsIdentify incorrect opportunity (e.g. wrong sizes/parts)Build Customer RelationsVisit companies i.e. new customers to follow up on service/resolve complaintsIdentify and interpret Customer complaints/queriesResolve Customer queries/complaintsFollow up after ServicesKnowledge:Sales and MarketingCustomer and Personal ServiceManagementEnglish LanguageAdministration and ManagementIntro to leadershipSkills / Behaviour:Active LearningActive ListeningCritical ThinkingLearning StrategiesMathematicsMonitoringPro- ActiveSelling upAbility to tradeAbility to motivate sales teamWillingness and ability to disciplineQuick learnerAble to think conceptually and attend to detailed aspectsPro- ActiveResilience and DriveProblem SolvingIntegrityTrust and honesty in the handling of cash or financesSpecial job requirements:Microsoft ExcelData entry softwareMicrosoft AccessOn the job training requirements:Sales training programProduct trainingIntro and advanced sales trainingSales force effectivenessDecision Making:Strategic:Operationally: Trading i.e. Closing deals and profit decisionsDay to da...
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Minimum requirements:
Grade 122-3 years’ experience as a PABX TechnicianRelevant industry qualification (advantageous)Valid driver’s licenseAble to travel
Responsibilities:
Programming, installation and maintenance of PABX systemsConduct site survey before installationsTroubleshooting on PABXConfiguration of ADSL, VoIP, WIFI, 3G routersSet up of IP PBX VoIP networkSIP Trunks and VOIP installationsInstallations and troubleshooting of cabling infrastructureVoice Over IP network maintenanceConnectivity - Fiber, Microwave links and LTEData cabling and voice cablingConfiguration of voicemail , auto attendant , spnet , least cost routing(LCR) , ring plans as well as voice and data integrationVoice and Data integrationTroubleshooting in a networking infrastructureConduct fault finding analysisUpon completion of full installation, handover must be completed with the client/customerUp to date with H&S regulations and SOP’s (standard operating procedures)Communicate with customers to explain problems and procedures with the equipmentResponsible for all boot stock allocated to youTo ensure that the Service Coordinator is given accurate information relating to service calls and installationsTo complete all necessary paperwork relating to your job and to ensure that it is presented in an accurate manner and on time.
Competencies:
High standard of accuracy & proficiencyTimeous handing and completion of work and maintain minimal repeat call rateMust be able to handle stress within a highly pressurised environmentMust be able to work overtime and be on standby when requiredAbility to travel
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We are looking for an excellent IT Service Delivery Manager for George Western Cape location
Essential Functions
IT Operations:
· Driving incident & situation management for all Sev1 & Sev2 incidents
· Follows established operating policies to mitigate risk and ensures business availability
· Engage and collaborate with the Global geographies team and manage communication, escalations, provide support, drive central initiatives
IT Governance:
· IT governance and effectiveness to be measured on weekly, monthly & quarterly basis
· Compliance assurance - support audit activities along with risk identification & management. Vulnerability management.
IT Transition Management:
· IT client transition management
· Client account & portfolio management
· Program management
· Stakeholder management
· Client communications around Technology
· Understand technology availability metrics and share insights
Information Security:
· Ensure compliance to client contractual obligations on InfoSec & Regulatory controls/certifications
· Audit & Risk Management
· Manage IT governance with client and all business stakeholders
Primary Internal Interactions
Business OperationsAll Technology Sub-Functions.Internal / External Audit Teams.
Primary External Interactions
· Client Teams – especially Client Technology Teams.
· External Vendors – Primarily for Service Desk Management.
Organizational Relationships
Reports To: VP – Technology Operations Supervises: AVP and Below
Technical Skills
· Good understanding of Networking, Systems, Voice and business applications.
· An industry recognized certification like ITIL / ITSM is an advantage.
Process Specific Skills
· Ability to interface and communicate at all levels within the company and Client organizations.
· Understanding of Enterprise Business Processes, IT Process, Service Delivery is vital.
· Working knowledge of MS office, MS Project and Visio.
Soft skills (Desired)
Good presentation and interpersonal skills.Excellent problem-solving skills in a cross functional environment
Soft Skills (Minimum)
· Strong verbal and written communication skills
· Strong customer service orientation ability to connect with global customers and work with Global teams.
· Goo...
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The duties will include but are not limited to the following:
Assist with the administration of the tax process of the practiceLiaise with internal staff and external clients for information neededAssist with SARS queries like verificationsNew tax registrationsApplying for tax clearances and tax directivesCapture monthly payroll and ensure governanceExtract payroll reportsComplete and submit payroll returnsRespond to payroll queries
The candidate needs to meet the following requirements:
Matriculation with Mathematics and AccountingStrong administration skillsGood phone and email etiquetteAttention to detailCan work under pressureAbility to handle multiple tasks simultaneously, manage deadlines and prioritize dutiesAbility to work independently with little supervisionAbility to follow instructions and accept challengesFluent in English and Afrikaans
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Job Overview
The Branch Manager is ultimately accountable and responsible for the successful operation of the store, managing the employees of the branch, the achievement of sales targets and budgets, and for execution of company initiatives within the branch.
Role and Responsibilities
Plan and direct the day-to-day activities of the branch.Ensure excellent customer satisfaction, always!Seek ways to better promote the store, the product offerings and service within the store.Develop and maintain the store attractiveness, presentability & cleanliness.Ensure the branch is always adequately staffed by:Initiating hiring in a timely manner when staff leave or when seasonality demands itDeveloping an appropriate scheduling plan for staffSupervise and assist staff in the areas of customer service, product knowledge, store maintenance, execution of promotions, company initiatives, branch administration and ensure that all staff are adequately trained to carry out their respective roles.Achieve sales and other targets, managing all controllable costs, with an overall view of maintaining profitability of the branch.Ensure product display in store is in line with merchandising guidelines.Ensure a strong system of inventory management is implemented and maintained, with specific focus on:Adequate inventory levels of appropriate products in conjunction with procurementMinimizing out of stocks in the branchImplementing stock counts in line with group directionEnsuring ordering is done accurately and in a timely mannerMaintaining contact with suppliers to ensure maximum efficiency in purchasing processMinimizing shrinkages and write-offsProduct range GP% targets are met by ensuring correct pricing and accurate capturing of receipts.Ensure branch administration is operating effectively and in line with company SOP’s.Always ensure the safeguarding of the company assets within the branch.Ensure the store always remains clean and presentable.Personnel management, including selective HR duties.
Qualifications and Education Requirements
Matric certificateFMCG experienceIntermediate knowledge of Microsoft Office programs, specifically Outlook and ExcelGood level of skill on retail ERP programs5-7 years retail management experience
Preferred Skills
Strong management and coaching skillsStrong organizational & planning skillsStrong interpersonal skillsGood sales and customer service orientationGood communication skillsProactive by natureMust have a high level of integrity and honesty
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