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Office Client Manager

8 hours ago13 views
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General Details
Advertised By:Agency
Company Name:Executive Placements
Job Type:Full-Time
Description

Minimum requirements for the role:
  • Some qualification would be advantageous
  • Minimum 2 years' previous experience working within a busy office or administrative environment
  • Ability to manage multiple tasks and deadlines in a fast-paced environment
  • Professional and confident when communicating with senior management and clients
  • A natural ability to create a great first impression, both face-to-face and over the phone
  • Comfortable working in a technology-enabled and paperless environment
  • Proactive mindset with a "can-do" attitude and willingness to improve processes
  • Open to change, innovation and continuous improvement
  • Able to maintain confidentiality and handle sensitive information with discretion
  • Strong attention to detail and organisational skills
  • Excellent communication skills, both written and verbal
  • Team player who contributes positively to team culture and collaboration
  • Strong MS Office skills including Word, Excel and Outlook
  • Comfortable working in a hybrid environment

The successful candidate will be responsible for:

  • Acting as the "Director of First Impressions", greeting clients, answering calls, and managing incoming correspondence with professionalism and warmth.
  • Overseeing the day-to-day operations of the office, ensuring everything is running smoothly, including supplies, facilities, post-handling, and equipment.
  • Maintaining organized digital filing systems, ensuring accurate, secure, and efficient document management in a paperless environment.
  • Supporting health and safety administration, including acting as Fire Warden and First Aider while coordinating compliance checks and documentation.
  • Assisting the finance team with monthly invoicing (autobills), petty cash, and expense administration.
  • Managing directors diaries, assisting with meeting arrangements, and taking minutes when required.
  • Supporting the onboarding and offboarding of clients, including conducting AML checks, VAT/PAYE registrations, and ensuring a seamless client experience.
  • Managing client correspondence and liaising with HMRC to assist with ad hoc queries when required.
  • Assisting with implementing and configuring accounting and business software for new and existing clients.
  • Maintaining accurate client databases and CRM records (Fibre system).
  • Liaising with IT support to resolve technical issues and coordinating system set-up for new employees.
  • Supporting the maintenance of accounting and practice management systems such as Xero to ensure operational efficiency.
  • Assisting with marketing administration, including coordinating events, managing social media updates, and supporting email marketing campaigns.
  • Helping to maintain the firms brand presence and client communications.
  • C
Id Subtitle 1351937504
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Executive Placements
Selling for 1 year
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Active Ads5.22K
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