Restaurant General Manager

The Role - Restaurant General Manager - Cape Town area

To achieve employee P & L, customer, profit, and sales targets and maintain restaurant operational excellence in accordance with Company policies and procedures through team management.

RESPONSIBILITIES:

• Achieve Standards within the restaurant by ensuring that all employees are focused on exceeding customer expectations for Cleanliness, Hospitality, Accuracy, Maintenance, Product and Speed of Service
• Manage shifts in accordance with Company Policies and Procedures including directing the activities of employees in maximising sales, operating efficiency and profitability
• Forecast and schedule labour by shift and create a deployment plan to control labour costs and still meet the needs of the business
• Ensure that controls and procedures are implemented to protect the safety and security of employees, customers, property, and company funds
• Implement restaurant training programmes for all staff to enable them to maximise performance and realise their career potential
• Manage cost controls in accordance with company policy and procedures, directing the activities of employees in meeting targets placed on controllable, maximizing sales, operating efficiency and profitability
• Ensure that the training and development of employees is to company standards, and initiate action where necessary to ensure that all employees meet the standards of performance required
• Achieve consistent results through team management

REQUIREMENTS (not negotiable):

• At least three (3) years' experience at supervisory level in a QSR environment
• Must have Matric
• English proficiency
• Numeracy proficiency
• Computer skills: Windows experience, word processing, spreadsheets and electronic mail
• Financial acumen: Basic understanding of financial information
• Business skills: Managerial experience & Points of sales