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We are a dynamic promotional gifts and clothing company looking for branding consultants to grow our inbound sales team at our office based in Tygervalley area.We receive a high number of incoming leads daily, which are distributed throughout. The sales team is supported by our amazing administrative departments to ensure the sales process runs as smoothly as possible. This enables our sales team to focus on maximizing sales and delivering exceptional customer service.Requirements:· Previous sales experience is preferred but not essential· Hospitality background will be advantageous· Excellent communication and interpersonal skills· Ability to work under pressure and prioritise tasks· Outstanding analytical, organizational, and time management skills· Exceptional customer service skills· Excellent computer skills and telephone etiquette is a mustResponsibilities:· Assisting customers to purchase our products and their branding requirements· Provide exceptional customer service· Coordinate with team members and departments· Meet monthly sales targets· Process orders and sales· Understand customer demands, needs, and preferencesFull training provided.Starting salary: R9,000.00Our top performers consistently earn over R70k per month, while the average sales staff earn between R20K - R40K in commission.To apply, email your CV and a brief description to applications@brandability.co.za. If you don't receive a response within a week, consider your application unsuccessful.
2mo
Durbanville
Results for office administrator in Jobs in Western Cape
1
Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a supportive and engaging working environment, taking pride in our people first approach. We are recruiting for an experienced Latin Spanish Speaking Customer Service Agent to join our WFO team based in Cape Town.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both Latin Spanish and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures. Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills). Salary and working hours:
• Market related, based on the...Job Reference #: 202650
3d
1
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A managed care company based in Cape Town is recruiting for a professional and motivated HR Administrator to fill this vacancy.
Job Purpose:
The Human Resources Administrator provides support to the business and ensures that all Human Capital transactional activities are effectively executed across the value chain.
Key responsibilities may include but are not limited to:
• Provide the relevant and appropriate administrative and operational support in line with the business and groups processes
• Timeous and accurate capturing, updating and maintenance of human capital records on all platforms and/or systems
• Participates with end-to-end recruitment and onboarding processes
• Drafting of disciplinary documentation ensuring adherence to applicable processes with oversight from the HR Manager
• Attendance at Disciplinary Enquiries (DE)
• Participate with the implementation of an employee value proposition to drive the attraction and retention of talent
• Act as a champion for the implementation of human capital policies to ensure that all decisions are fair and objective
• Assist in driving people wellness initiatives throughout the business
• Collaboration of information for human capital reporting
• Administration of the payroll and employee benefits component of the business
• Provides the relevant and appropriate HR administration support to business as and when required in line with the groups shared services processes
• Champion Change Management with all stakeholders
• Drive and influence the culture of the organization by assisting with various employee engagement programmes
• Participate in projects as identified in line with the human capital strategy
• Communication with various internal and external stakeholders
Critical Skills/ Competencies:
• Highly numerate
• Solutions driven
• Excellent Problem solving and Accuracy skills
• Strong analytical skills
• Meticulous attention to detail
• Self-starter, motivated, takes initiative and can work independently
• Excellent communicator with all levels in an organisation (verbal and written)
• Confident in operating in a dynamic environment
• Flexibility and agility
• Resilient mind-set
• Ability to adapt to different situations as they arise (adaptive thinking)
• Ability to operate in a team environment
• Ability to prioritise deliverable and work load accordingly (good organisational skills)
• Ability to logically work with volumes of data Experience:
• Proven experience as an HR Administrator in a generalist capacity
• A demonstrated track record of delivering excellent results in a fast-paced, high pressurised environment
• Experience in healthcare insurance, financial or administration industry knowledge of relevant legislative environment is highly desirable Education and Applicable Systems:
• Matric
• Diploma or Degree in HR Management is a prerequisite
• Proven proficiency in MS Office packages Working hours: Flexible hybrid during the ...Job Reference #: 202660
3d
1
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A leading family office seeks a detail orientated Client Portfolio Analyst to ensure proper take-on of new clients, conducts suitability assessment of clients and analysis of client affairs and prepare new client reviews and proposals.
Portfolio Management
* Ensure proper take-on of new clients, collecting FICA and liaising with client service team
* Conducts suitability assessment of clients and analysis of client affairs (fact find)
* Prepare new client reviews and proposals
* Prepare and oversee client implementation plans
* Maintain and update client lists, provide tax statements when requested and calculate expected CGT
* Prepare cash flow forecasts using expected investment returns and cash needs
* Ongoing monitoring of client portfolios - preparing trade recommendations and rebalancing of portfolios when necessary
* Attend client meetings, prepare meeting packs, notes and minutes
* Prepare feedback to general client queries and ad hoc investment analysis requests
* Check monthly and quarterly reports and liaise with reporting team on requirements
* Reconcile and audit client reports
* Prepare quarterly commentary on client portfolios
* Assist with any ad hoc requests and general administration involved in maintaining client portfolios and files
Trading and execution support
* Take responsibility to ensure all trades are executed accurately and timeously
* Investigate trading queries
Compliance & Risk Management
* Ensure that client files are properly set-up and maintained
* Ensure clients adhere to approved fund manager list, asset allocation targets & limits
* Maintain record of client advice
* Business, Economics or Investment related degree, preferably with Honors
* Investment related postgraduate qualification (or studying towards) such as CFP or CFA advantageous
* 2-3 years of relevant experience in the finance / investment industry
Salary up to R480 000 CTC
* Business, Economics or Investment related degree, preferably with Honors
* Investment related postgraduate qualification (or studying towards) such as CFP or CFA advantageous
* 2-3 years of relevant experience in the finance / investment industry
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1XzU2MjY3X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1243797&xid=1555_56267
2y
1
We are looking to recruit a Reconciliation Clerk to work within the Banking and Sales Audit department of Clicks Group Services. The role will be based at Clicks Head Office in Cape Town and will report to the Senior Supervisor (Finance).
The main purpose of the job is to reconcile accounts on a monthly basis using SAP
*Job Objectives:*
* To reconcile using the SAP and advance Excel functions.
* To liaise with the Banks, CIT, Store Compliance and branches.
* To complete daily filing of accounts and other administrative related issues.
* To report and liaise with your supervisor.
* To prepare journal uploads on a daily basis using SAP.
* To minimize losses/risk to the company.
* To alert the business to any irregularities regarding banking and sales.
* To prepare monthly Balance sheet recons and upload to Share Point.
*Qualifications and Experience:*
* Matric/Grade 12 (essential).
* Matric level maths and accountancy.
* Relevant tertiary qualification such as B.Com, B.Tech or certificate in Advanced Bookkeeping (advantageous).
* Strong PC literacy (Microsoft Excel, Outlook).
* 2 – 3 years experience in similar environment.
* SAP experience (advantageous).
*Skills, Abilities and Job Related Knowledge:*
* Strong attention to detail.
* Verbal and Written communication skills.
* Ability to liaise and communicate at all levels.
* Good time management skills.
* Ability to handle pressure and meet strict deadlines.
* High work standards.
* Ability to follow rules and procedures.
* Analytical and problem solving skills.
*Essential Competencies:*
* Delivering Results and Meeting Customer Expectations.
* Following Instructions and Procedures.
* Coping with Pressures and Setbacks.
* Achieving Personal Work Goals and Objectives.
*Qualifications and Experience:*
* Matric/Grade 12 (essential).
* Matric level maths and accountancy.
* Relevant tertiary qualification such as B.Com, B.Tech or certificate in Advanced Bookkeeping (advantageous).
* Strong PC literacy (Microsoft Excel, Outlook).
* 2 – 3 years experience in similar environment.
* SAP experience (advantageous).
*Skills, Abilities and Job Related Knowledge:*
* Strong attention to detail.
* Verbal and Written communication skills.
* Ability to liaise and communicate at all levels.
* Good time management skills.
* Ability to handle pressure and meet strict deadlines.
* High work standards.
* Ability to follow rules and procedures.
* Analytical and problem solving skills.
*Essential Competencies:*
* Delivering Results and Meeting Customer Expectations.
* Following Instructions and Procedures.
* Coping with Pressures and Setbacks.
* Achieving Personal Work Goals and Objectives.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1XzU1OTAxX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1243585&xid=1555_55901
2y
1
The Offsite Maintenance Assistant position is a Technical customer service support role that requires someone with a Technical background with a natural flare in Customer Service.
Training will be provided to the chosen candidate but experience in the above mentioned areas is a pre-requisite.
Roles and Responsibilities
* Answer support calls and responds to support emails.
* Address customer inquiries both over the phone and by email.
* General office administration within the scope of the technical department’s daily running.
* Aiding the National Maintenance Manager with any administrative work required.
* Checking all networks twice daily or as allocated by the Manager.
* Resolving maintenance issues – Liaising with stores.
* Fixing errors remotely wherever/whenever possible.
* Dispatching contractors via Freshdesk.
* Aid onsite maintenance technicians and contractors onsite.
* Ensure all onsite checklists are completed before the technicians leave the site.
* Make sure all new stores are handed over and added to daily reports.
* Revamping and renovating the current network and stores remotely.
* Assist installers with new networks and stores installations remotely.
* Maintain and improve quality results by adhering to standards and guidelines.
* Update job knowledge by studying new products and understanding the solutions offered.
* Provide customers with product and service information.
* Identify and escalate priority issues to the Manager.
* Document all call information according to standard operating procedures.
* Follow up with customer calls where necessary.
* Update weekly maintenance reports.
* Go the extra mile to build and maintain a positive trust relationship with clients and colleagues.
* Willing to work after hours and weekends when required.
*Personal Skills/Attributes*
* Good communication skills are pivotal in this position.
* Must be a team player.
* On-time and punctual in all your duties.
* Problem Solver & out of the box thinking.
* Well-spoken and professional telephone etiquette.
* Good listener.
* Accurate Data entry/Reporting on required networks.
* Must be able to multitask.
* Be willing to upskill when/where needed (New Technologies/Solutions).
* Have a positive and go-getter attitude.
*Qualifications*
* Minimum Grade 12
* IT qualification (A+, N+)
* 1 year IT call centre experience would be an advantage
* Monthly Basic Salary - R10,000.00 per month (Negotiable depending on experience)
* Hollard’s Life Cover
* Allan Gray Retirement Annuity
*Qualifications*
* Minimum Grade 12
* IT qualification (A+, N+)
* 1 year IT call centre experience would be an advantage
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1XzI1NDE0X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1189893&xid=1555_25414
2y
1
Job Detail
Offered SalaryR140 678 - R140 678 per annum
QualificationsSenior Certificate (Matric)
IndustryTourism and travel
CentreKnysna, Western Cape - Anysberg Nature Reserve
NotesDivision Conservation Operations Business Unit Landscape East Minimum experience Entry Level Company primary industry Environmental Services Job functional area Operations
Job Description
Job Description CapeNature Conservation seek to appoint a dynamic person to assist with administration, tourism management and infrastructure maintenance at Anysberg Nature Reserve. RESPONSIBILITIES: Administration • Assist with office administrative duties. • Vehicle fleet management and administration. • Assist with the control and management of infrastructure, assets and inventory. • Assist with procurement. • Adherence to Occupational Health and Safety policies and guidelines. • Monthly timesheet completion of production. Tourism management • Provide and promote an efficient and friendly customer service. • Assist in the management of tourism infrastructure. • Assist with management and supervision of EPWP tourism staff. Perform conservation operations • Assist with the implementation of Annual Plan of Operations, (Nature Reserve operational management). • Assist with firefighting operations. • Assist in the maintenance of gardens and general terrain. • Transportation of staff/equipment. Infrastructure and Equipment • Assist in the management and maintenance of all infrastructure. • Assist with maintenance and service of facilities. • Maintain vehicles and equipment. • Maintain tools. MINIMUM REQUIREMENTS: Qualifications and Experience • Grade 12. • At least one-year job related experience. • A valid code B driver’s license. • Computer literacy (MS Word, Excel, Internet use). • No criminal record. Competencies • Willingness to work weekend shifts and irregular hours. • Physical ability to perform conservation assistant duties. • Knowledge and experience in working in administration, tourism and maintenance of infrastructure & equipment. • Ability to function independently and within a team. • Willingness to live and share a house in a remote area with no cellphone reception for a month away from family. Recommendation: • Driver’s licence at least two years old from date of issue. • Experience in tool maintenance accredited certificates. • Power-tool maintenance experience. • Adaptation to extreme temperatures (cold and hot) • Storage management.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNzEyXzIxX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1190224&xid=1712_21
2y
1
We are looking to recruit a Payroll Administrator who is responsible to run the entire payroll function (multiple companies), ensuring pay is processed on time, accurately, and in compliance with government regulations. Provide direction and guidance to HR on payroll matters. As SuperUser maintain the integrity and structure of the payroll technology. Perform consolidations and reconciliations.Key responsibilities will include:? Payroll Management: Managing the Sage People (300) and Trac Tech SuperUser for HR and Payroll for 9 companies? Payroll taxation including Efiling? UIF/TERS and UFiling? Thorough knowledge of the Basic Conditions of Employment Act, UIF Act.?Requirements:? Grade 12? NQF 5 - Payroll Diploma / Degree (advantage)? 5 – 8 years’ experience in payroll administration? MS Office proficiency (Advanced Excel)? Demonstrated proficiency on SAGE 300 (People) as a SuperUser (all modules)? Proficiency with Trac Tech? Clear criminal recordCompetencies:? Planning? Accuracy? Results orientated? Stress resistance? Devotion to quality? Social skills? Cooperation? Service orientated
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5Xzg0MjY5X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1214655&xid=1109_84269
2y
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A well-established fashion retailer based in the Salt River area of Cape Town is in search of a Payroll Administrator to join their finance department.
*Key Responsibilities:*
* Update and distribute timesheets
* Collect and verify the input data / documentation for completeness and accuracy
* Follow-up timeously on outstanding / incomplete documentation
* Adherence to payroll deadlines
* Process all relevant information accurately and timeously for new and existing staff
* Resolve payroll specific queries timeously
* Customer service orientation displayed
* Quality of solution / action - providing the correct information / taking the appropriate actions
* Uploadpay-slips to ESS timeously
* Do thorough weekly check on stores weekly payroll
* Assist with other payrolls as and when required
* Upload wages and salaries timeously and accurately to the Bank
* Process ad hoc payments timeously and accurately
* Submit all relevant legislative payments (e.g. Garnishee Orders) timeously and accurately
* Adherence to SLAs and turnaround times with regards to submission of information and releasing of payments
* Prepare UI-19 and certificates of service documents timeously and accurately
* Load pension /provident withdrawals online timeously and accurately
* Extract payroll journals accurately and adhere to deadlines
* Extract and distribute output reports / documentation accurately and adhere to deadlines
* Prepare time and attendance reports
* Prepare FTE and/or other spreadsheets accurately and distribute timeously
* Maintain impeccable safety, housekeeping, and environmental standards in your specific work area
* Attend meetings as required and execute decisions made at these meetings timeously
* Ensure compliance with the group/companys policies and procedures
* Liaise with Head Office, Branch and Store staff professionally as required
* Report to the Manager on all KPAs daily/weekly as required, and monthly
*Qualifications:*
* Grade 12 or equivalent (Essential)
*Experience:*
* Two to three years experience in a payroll administration role
Working knowledge of a SAGE People payroll system, ESS and Trach Tec time keeping system
* Working knowledge of Excel and Word
* Basic knowledge of Basic Conditions of Employment Act (BCEA) and Sars Employment Tax
*Qualifications:*
* Grade 12 or equivalent (Essential)
*Experience:*
* Two to three years experience in a payroll administration role
Working knowledge of a SAGE People payroll system, ESS and Trach Tec time keeping system
* Working knowledge of Excel and Word
* Basic knowledge of Basic Conditions of Employment Act (BCEA) and Sars Employment Tax
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1XzI1ODA1X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1190127&xid=1555_25805
2y
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*Reference: CPT000245-Karen-1*
*
The main purpose of this position:*
Assist the HR manager and team with the effective running of department by fulfilling daily HR duties
*
Duties & Responsibilities include:*
*(But are not limited to)*
* Manage electronic timekeeping systems and pull timesheets
* Manage daily office attendance and related admin i.e. leave applications etc.
* Assisting with the processing/calculating of weekly payable hours and deductions for 4 payrolls consisting of approx. 400 employees
* Ensure payslips are printed and issued
* Pull weekly and monthly payroll reports and send to relevant parties
* Calculating overtime for monthly salaries
* Capture monthly payroll leave schedules and any other related admin
* Assist in answering employee’s questions regarding payroll related matters once investigation is done regarding discrepancy
* Maintain employee records as well as maintaining and updating payroll records
* Processing new employees, promotions and terminations
* Provide administrative assistance to the accounts department
* Assist in capturing, screening and monitoring all COVID:19 cases
* Must be able to assist with audits (BEE, EE, Seta and DoL) and do internal audits
* Must be able to complete UI-19’s and maternity documents accurately
* Provide assistance to the HR team where needed including general admin duties
*
*
*Requirements:*
* Must have knowledge of BCEA and LRA
* VIP Premier Payroll (MUST),
* ESS - advantageous and
* Timekeeping (Viper and/or T&A) – advantageous
* Diploma and or Degree in business administration or HR.
* Proficiency in Microsoft Office 365
* Strong in Word and Excel
* Strong numerical aptitude – attention to detail very important
* At least 5 years relevant HR experience and payroll office experience
Skills & Competencies
* Excellent written and verbal communication skills
* Able to effectively communicate with staff at all levels
* Ability to conduct research and analyze data
* Honesty, Integrity & Reliability
* Strong attention to detail
* Problem-solving skills
* Critical thinking capabilities
* Ability to exercise sound judgment in decision making
* Apply urgency in work done – report faults urgently, take action urgently; results orientated
* Self-motivated: Ability to work with little supervision
* A willingness to learn
* Strong ability to multitask and prioritize
* Open to change and learning new systems
* Able to work under pressure and meet deadlines
* Good time management
* Must have own transport
* Willing and able to work overtime
*Working Hours:*
08h00 – 17h00 Mondays to Fridays – weekend as required
(Hours may fluctuate due to production requirements, weekends and overtime as per operational requirements)
Please email CVs to (tracy@glass-house.co.za)(mailto:tracy@glass-house.co.za)
R
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1XzI1Nzk5X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1190122&xid=1555_25799
2y
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To ensure the enablement and delivery of innovative technology based digital solutions in order to satisfy business and IT requirements. Operationalize world class services to ensure Woolworths business systems are operating cost effectively and efficiently. This is a permanent position based at the Head Office in Cape Town.
*• Ensure effective Stakeholder Management to reduce risk *o Communicate progress, status, events, planned activities and issues to all relevant parties.o Communicate technical decisions, discoveries, practices, processes, knowledge and information.*• Deliver New Technologies in support of business strategic objectives*o Conduct the necessary research and development to deliver innovative solutions in line with both IT and Business strategieso Test new technologies derived from approved business cases and manage implementation where appropriate, i.e. Software. o Keep abreast of non-technical factors that have a direct bearing on technological decisions such as budget constraints and business objectives by establishing business contacts and doing appropriate fact finding to ensure delivery within Time, Scope and Budget.o Understand and keep abreast of the Woolworths IT technical infrastructure by using the appropriate internal sources of information*• Maintain Technologies to enable to operational stability*o Perform the administration of technical solutions according to the agreed plans and processes and propose continuous enhancements to these processes where applicable.o Ensure set standards implemented and adhered in support of a healthy and stable environmento Maintain and analyze internal records of problem causes and resolutions, identify recurring problems and modify the resolution actions to prevent recurrence. *• Provide thought leadership to ensure best delivery of industry practice*o Ensure that team members, management and other staff members working in related areas of technical concern are informed on all relevant technical decisions, discoveries, practices, processes, knowledge and information for effective delivery.o Ensure that sustainability and impact of the administration of technical solutions are understood and taken into account when technical solutions are proposed. *• Deliver Solutions and Support Complex and Diverse technologies and Platforms *o Be a subject matter expert of multiple technologies and platformso Investigate and remediate complex problems directly and indirectly linked to your area of responsibility*• Manage tasks within a team to ensure effective and quality delivery*o Keep Track of tasks and identify risks and challenges that could compromise delivery.o Be an ambassador of the team and be capable of playing the role of liaison between Customer, (ROG Online OPS) and ROG IT Online Fulfilment.
• Grade 12 and relevant degree/diploma (3 years)• 3 years relevant experience (preferable experienced broadly across multiple areas of IT)
*Additional Criteria*• Extensive knowledge of Woolworths
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1XzI1NDI3X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1189896&xid=1555_25427
2y
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Accountant / SAIPA Accountant Paarl. International Fruit Exporter is seeking to employ an accountant / financial controller to join their dynamic team. Responsibilities:Reporting to the financial manager, the successful candidate will be responsible for:Accounting administration up to trial balance levelCompiling of management accounts, as well as analysing the results and deviations.Compiling of Cash-flow forecastsEnsuring that all tax requirements are complied with (VAT, Income Tax, Employee Tax)Implementing and testing of internal controlsOperational analysis and implementing of key performance indicatorsEnsuring that all assets are properly insured and managing of it.Ad-hoc projectRequirementsRelevant financial degree3-5 Years relevant experience (Experience in the agricultural sector will be advantageous)Knowledge of SAP or similarDrivers license and own transportPreference for candidate living in Paarl and surroundsGood knowledge of IFRS, Company’s Act and Income Tax ActThe candidate must have good experience in Microsoft Office. Experience in SAP and VIP will be advantageous.The candidate must have 3 years relevant experience and an accounting degree.Strong analytical and administrative capabilities as well as attention to detail is very important visit Website:http://www.helderbergpersonnel.co.za to apply
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMjY2XzUwMjk4X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1189737&xid=1266_50298
2y
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We are looking to fill the role of costing and administrative clerk in our merchandise planning team. The suitable candidate would be an individual who is an initiative taker and forward thinker. He or she should be able to work independently and should have strong mathematical skills.You will work very closely with the procurement officer and the merchandise planning manager.The responsibilities for this person will be as follows: Ensure that all pricing is loaded correctly onto the bill of materialsEnsure that the bill of materials is correct, and there are no discrepanciesPull sales and retail store reports Ensure that we have ordered the necessary materials and trims for all jobs that are planned to go into productionWorking on the company planning software to make sure that jobs are loaded correctly and that due dates are accurate. Assist with adhoc admin and production packs when necessary. Handle the ordering of the companies lifestyle products, including accessories and T-shirtsLiaison with suppliers and other departmentsREQUIREMENTS • Matric / NQF 4 qualification or equivalent• Minimum of two years relevant experience in the clothing manufacturing industry• Excellent verbal and written communication skills• Strong decision-making skills• Strong Mathematical skills• Good Attention to detail• Ability to work independently, as well as in a teamExperience working on Sync is an advantage
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMzIwXzExMjg3X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1189798&xid=1320_11287
2y
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Lead Learning Designer (JB1617)Mowbray, Cape TownMarket RelatedManagement of the Programme Development unit at Head office. To ensure that new academic programmes, which are of high demand within a specific target market is designed and study guides are developer across all higher education brands.Main Purpose of the Job:It is the duty of the manager of the Programme Development unit to manage their team with effective leadership, mentorship and correct development processes for new qualifications and short learning programmes for all higher education brands.The manager will ensure that all project management procedures are followed correctly with proper planning, coordination and control of all production, evaluation and distribution officers and external independent contractors and companies that create content for the brand.Educational Requirements:Minimum 4 years working experience within the field of Tertiary EducationWorking experience in teaching and learning/academic administration/project management/short learning programmesExperience in programme planning/curriculum design and management of academic contents for higher education institutionsHonours Degree of recognize equivalentExperience in assessment of plagiarismDemonstrated experience developing online and hard copy study materials to meet design requirementsProject management skillsExperience of workflow processes and policiesExperience in working with academics in Higher education environmentDuties and Responsibilities:Project management of the design and development of all new higher education programmes and or short learning programmes through the group, with working in collaboration with brand staff members.Provide academic support, guidance and leadership to the Programme development unit and management of all programme projectsAssist in the recruitment, select, and work in collaboration with subject matter experts and content creation companies as authors, moderators, editors, and curriculum designers for the development of learning materialsIntegrate principles of teaching and learning to guide the development of highly engaging and effective online modulesTo ensure that content is created and aligned to the institutional templates and policies and implement strategies to develop appropriate online content for existing (face to face/Contact)Generate feedback from academics on the efficacy and suitability of academic material.Research and benchmarking on existing and new academic programmesManage the QA process of new programme design and development and coordinate the various stages in the creation of academic material
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5XzcwNTg0X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1178633&xid=1109_70584
2y
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Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a WFH/WFO solution, taking pride in our people first approach. We are recruiting for experienced Spanish (Hespanic) Speaking Customer Service Support Agents to join our team based at Century City, Cape Town.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both Spanish (Hespanic) and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures. Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills). Salary and working hours:
• Market related, based on the ...Job Reference #: 202416
3d
1
SavedSave
Our client specialises in consultancy and software solutions for asset and workforce management. Their mobile software simplifies complex situations for organisations with dispersed assets. They serve diverse industries, including notable clients with the likes of the Department of Energy and Eskom South Africa. They are looking for a Product Owner to join their dynamic team.
Job Description:
The Product Owner will be crucial in understanding user needs and market trends to develop the right product features. Focus will be on driving revenue growth by implementing strategies to maximise profitability across their services. This role reports to the CEO and is based at their offices in Stellenbosch.
Job Responsibilities:
• Work closely with UI/UX teams to ensure a seamless and engaging user experience that encourages user retention
• Engage with the testing team to ensure that the product is optimised for monetization
• Identify potential service providers, establish contact, and persuade them to collaborate with the Application platform
• Foster and sustain meaningful relationships with existing partners to ensure satisfaction and optimal use of the platform
• Collaborate with cross functional teams, including developers, UI/UX designers and marketing to define and prioritize features that optimize revenue generation
• Ensure all features realised and approved by the Product Committee maintain a positive user experience
• Conduct market research and user feedback analysis to inform feature decisions
• Collaborate closely with the digital marketing team and agencies to refine strategies and campaigns to bolster sales
• Provide feedback and requirements to the development team to enhance the platforms features and user experience with an aim to boost sales
• Develop and execute a comprehensive monetization strategy for the mobile app, aligning with the overall business goals and user experience
• Stay informed about industry trends, competitor strategies and emerging technologies to drive continuous improvement
• Utilise data analytics tools to monitor sales performance, adjusting strategies based on insights
• Regularly report on achievements, challenges, and areas of opportunity Skills:
• Demonstrated expertise in market research, sales, negotiation, and closing
• Proficiency in CRM software, data analytics tools, and digital marketing strategies
• Excellent verbal and written communication capabilities
• Ability to work autonomously and collaboratively
• Acquaintance with recent e-commerce trends and practices Qualifications and Requirements:
• Bachelors degree in Business Administration, Marketing, or a related field
• Masters degree advantageous.
• Bachelors in computer science advantageous
• Minimum of 5 years experience in business development, sales, or a related role with a focus on product management
• Demonstrated experience in the specified service sectors
• Experience in an e-commerce app space Sal...Job Reference #: 202596
3d
1
Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a WFH/WFO solution, taking pride in our people first approach. We are recruiting for experienced Dutch Speaking Customer Service Support Agents to join our remote work from home team.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both Dutch and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record
• Ability to work from home remotely
• Active Fibre Connection Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures. Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills). Salary and working hours:
• ...Job Reference #: 202419
3d
1
Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a WFH/WFO solution, taking pride in our people first approach. We are recruiting for experienced German Speaking Customer Service Support Agents to join our remote work from home team.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both German and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record
• Ability to work from home remotely Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures. Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills). Salary and working hours:
• Market related, based on ...Job Reference #: 202422
3d
1
Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a WFH/WFO solution, taking pride in our people first approach. We are recruiting for experienced Portuguese Speaking Customer Service Support Agents to join our remote work from home team.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both Portuguese and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record
• Ability to work from home remotely Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures. Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills). Salary and working hours:
• Market related, b...Job Reference #: 202421
3d
1
SavedSave
Our client, a nonprofit housing institution established in 2004, offers affordable transitional and communal housing in Johannesburgs inner city and Cape Town - fully accredited by the Social Housing Regulatory Authority (SHRA). They are currently recruiting for a Housing Manager to Join their team based in Cape Town.
Job Purpose:
Rent collection and management of vacancies. Management of client relationships. To oversee the maintenance management of the buildings and the grounds. Management of visiting stakeholders, staff, and service providers.
Responsibilities:
Client Services Management
• Manage vacancy levels in the buildings by assisting prospective tenants, facilitating viewing of vacant units, sourcing new tenants, and conducting information and leasing workshops.
• Manage the rental collection process by distributing rental statements, reviewing arrears reports, following up on tenants in arrears, distributing arrears letters, and implementing credit control procedures
• Manage and facilitate the intake and exit process for new tenants, including welcoming and inducting them, discussing house rules, and completing take-on snag lists with both new and existing tenants while also managing the tenant exit process Service Provider Management
• Review the performance of relevant staff and service providers such as cleaners, maintenance personnel, security, garden services, refuse removal, and MES, by conducting meetings and providing feedback on their performance HR / Staff Management
• Identify, recruit, interview, and select suitable candidates for vacant positions on site; induct, train new staff, and facilitate the probation period process.
• Conduct performance appraisals, derive action plans to improve performance, identify training opportunities, conduct disciplinary processes when required, motivate teams, and hold weekly meetings Maintenance and Security
• Review overall maintenance and security of the building, liaising with the maintenance manager on identified concerns
• Address maintenance requirements reported by tenants by investigating work needed, requesting work orders, attending to minor maintenance, overseeing the in-house maintenance team, and reporting on service provider performance
• Manage the buildings condition by inspecting the premises, identifying concerns, investigating and reporting security or maintenance incidents, and ensuring the cleaning team is well-equipped and trained to maintain cleanliness Administration
• Complete weekly and monthly reports accurately and on time, attend meetings with Internal Influencers.
• Process and send all documentation to the head office Social Climate Management
• Review the social climate in the building, address minor social issues, and refer them to the MES social worker when necessary
• Report any major social issues and encourage tenant participation
• Address tenant behavioral issues promptly, issuing warnings as needed for violations of ...Job Reference #: 202655
3d
1
Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a WFH/WFO solution, taking pride in our people first approach. We are recruiting for experienced Spanish (Hespanic) Speaking Customer Service Support Agents to join our remote work from home team.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both Spanish (Hespanic) and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record
• Ability to work from home remotely Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures. Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills). Salary and working hours:
• M...Job Reference #: 202423
3d
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