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Results for operations manager in Jobs in West Coast
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FACTORY MANAGER
Montague Gardens
Market Related
Report to the Owner of this rapidly growing packaging manufacturer.Responsibility:Be responsible for keeping 5 machines running and producing packaging, manage a team of 14 staff (Operators / Pickers / Packers).
A technical qualification with experience in packaging machinery is essential.
OWN TRANSPORT AND THE ABILITY TO WORK SHIFTS ESSENTIAL.
Please quote ref: P2938
Please respond by forwarding your CV to Perola via Gumtree indicating your Present/ Last salary on your email.
Salary: RMarket relatedJob Reference #: P2938Consultant Name: Perola McCann
12h
1
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Job Purpose: Plan, coordinate and control production, packing/ distribution for production WITHIN DAIRY - if you do not come from dairy do not apply
Main responsibilities:
Operations
Quality and Food Safety
distribution
Equipment Maintenance
Staff and Safety
Secondary responsibilities:
Staff communication
Ad hoc related tasks
Education and Experience:
4-5 years minimum production management experience - non negotiable within dairy
Relevant qualification
Ice cream manufacturing - advantage
Strong leadership
Business acumen
Fluent in Afrikaans due to staff culture
Competencies:
Judgement
Influencing
resilience
leadership
Maths
indepth knowledge of processing equipment and process
Equipment Operations:
blender
separator
Pasteurizer
homogenizer
feed pump
filler
Skills to operate the CIP system
Label machine operation
Good knowledge of following systems:
System Management, Quality and Food safety
social accountability system
stock control
Health and safety
conflict resolution
conduct interviews
If you do not meet the above please do not apply
Full ref and criminal checks will be done
Only SA to apply
If you do not hear back within 4 days, you have not been selected to proceed.Responsibility:Please see above
IF YOU DO NOT HAVE RECENT DAIRY EXPERIENCE DO NOT APPLY - IT IS A REQUIREMENTSalary: R40000Job Reference #: ProductionConsultant Name: Carol Ann Farrelly
12h
1
Exciting Opportunity for a Senior Restaurant Manager to Join our Dynamic Company and work within SA’s No. 1 Fast Food brand!
Key Responsibilities:
Achieve High Standards within the restaurant by ensuring that all employees are focused on exceeding customer expectations for Cleanliness, Hospitality, Accuracy, Maintenance, Product and Speed of Service.Manage shifts and costs controls in accordance with Company Policies and Procedures including directing the activities of employees in maximising sales, operating efficiency and profitability.Forecast and schedule labour by shift and create a deployment plan to control labour costs and still meet the needs of the business.Ensure that controls and procedures are implemented to protect the safety and security of employees, customers, property, and company funds.Facilitate restaurant training programmes for all staff to company standard to enable them to maximise performance and realise their career potential.Initiate action where necessary to ensure that all employees meet the standards of performance requiredSupport and act as a role model to employees, providing leadership as necessary.Manage Local Store Marketing activities to grow sales.Achieve consistent results through team management and leadership
Requirements:
Grade 12Prior supervisory experienceEnglish ProficiencyNumeracy ProficiencyComputer LiterateFinancial AcumenAbility to work under pressure and enjoy working shifts
What we offer you:
World class management trainingJob security within a reputable brand with a stable and growing companyFantastic career opportunityFast paced, dynamic and rewarding working environment
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zNDQ4MDUwNTQ4P3NvdXJjZT1ndW10cmVl&jid=1559401&xid=3448050548
13h
1
Exciting Opportunity for a Senior Restaurant Manager to Join our Dynamic Company and work within SA’s No. 1 Fast Food brand!
Key Responsibilities:
Achieve High Standards within the restaurant by ensuring that all employees are focused on exceeding customer expectations for Cleanliness, Hospitality, Accuracy, Maintenance, Product and Speed of Service.Manage shifts and costs controls in accordance with Company Policies and Procedures including directing the activities of employees in maximising sales, operating efficiency and profitability.Forecast and schedule labour by shift and create a deployment plan to control labour costs and still meet the needs of the business.Ensure that controls and procedures are implemented to protect the safety and security of employees, customers, property, and company funds.Facilitate restaurant training programmes for all staff to company standard to enable them to maximise performance and realise their career potential.Initiate action where necessary to ensure that all employees meet the standards of performance requiredSupport and act as a role model to employees, providing leadership as necessary.Manage Local Store Marketing activities to grow sales.Achieve consistent results through team management and leadership
Requirements:
Grade 12Prior supervisory experienceEnglish ProficiencyNumeracy ProficiencyComputer LiterateFinancial AcumenAbility to work under pressure and enjoy working shifts
What we offer you:
World class management trainingJob security within a reputable brand with a stable and growing companyFantastic career opportunityFast paced, dynamic and rewarding working environment
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yMzI4MjMzODE1P3NvdXJjZT1ndW10cmVl&jid=1559402&xid=2328233815
13h
1
SavedSave
Village N Life is a leading Tourism and Hospitality company based in the Western Cape.
Farmhouse Hotel in Langebaan houses our fine dining restaurant, Le Petit Maison. We are currently searching for a dedicated and experienced Restaurant Supervisor.
Main purpose of the position:
Provide friendly, tentative and timely service in order to create an exceptional experience. To assist in the day to day running of the restaurant and to help ensure manuals, SOPs and logs are always kept current and implemented. Restaurant supervisors oversee all restaurant operations to ensure that restaurants run smoothly. They train and supervise restaurant staff, ensure compliance with food health and safety regulations, and resolve customer complaints.
Minimum Requirements:
Grade 12 or equivalentHospitality qualification is advantageousAt least 2 years in a supervisory role in a fine dining establishmentFamiliar with all duties of the restaurantOPERA experience advantageous
Main duties of the role:
Communicate with service, kitchen staff and reception staff regarding reservations and special events.Managing restaurant staffs work schedules.Monitoring inventory and ensuring that all food supplies and other restaurant essentials are adequately stocked.Monitoring the restaurant’s cash flow and settling outstanding bills.Resolving customer complaints in a professional manner.Maintain restaurant public area aesthetics i.e. look and feel of restaurantUpsell F&B, accommodation, and tourism services
If this sounds like a good opportunity, please contact us with an updated CV and contactable references.
Due to the large amount of applications received, only candidates who meet the minimum requirements will be contacted.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yNjQ1MDM0MzQ0P3NvdXJjZT1ndW10cmVl&jid=1538075&xid=2645034344
13h
1
SavedSave
We're looking for a dedicated Group Home
Manager to join our team and become an integral part of our close-knit
community.
Oversee the daily operations of the group
home, ensuring a safe, nurturing environment for residents with
intellectual disabilities.Provide personalized care and support to
residents, promoting their independence and well-being.Plan and implement engaging activities
and outings to enrich the lives of residents.Coordinate appointments, medication
schedules, and other healthcare needs in collaboration with healthcare
professionals.Maintain cleanliness and orderliness of
the home, including meal preparation over weekends and household chores.Foster a supportive and inclusive
atmosphere where residents feel valued and respected.Drive residents to appointments,
activities, and outings as needed (valid driver's license required).
Requirements:
Compassion and previous experience in
caregiving or working with individuals with disabilities preferred.Excellent organizational and
communication skills.Ability to remain calm and composed in
challenging situations.Valid driver's license and a clean
driving record.
Benefits:
Comprehensive training and ongoing
professional development opportunities.Supportive work environment with a
dedicated team.Fulfilling work that makes a meaningful
difference in the lives of others.Opportunity for personal and professional
growth.
If you're ready to embark on a rewarding
career journey and become part of a caring community, we want to hear from you!
Join us in creating a warm and supportive home where every individual is valued
and empowered to thrive. Apply now by sending your resume and cover letter
detailing your relevant experience and passion for caregiving.
For
more information regarding our organization visit our website at www.camphill.org.za or contact Elma Anderson at
021 571 8600 / hr@camphill.org.za
6d
Ads in other locations
1
Category & Shopper Manager – FMCG (retail)
Premium FMCG brand is hiring.
Position Purpose
The vision for the Category & Shopper Marketing Team is to be a trusted team of Shopper & Category experts in confectionery that is central to providing strategic and short-term solutions to deliver Category growth, internally and externally. The Category team is living a category growth mindset, to grow faster and more sustainably than the category through superior understanding and fulfilment of consumer and shopper needs.
Key Responsibilities
• Lead shopper insight and category insights, leading key initiatives from project development, management to completion
o Leadership for Category Vision and Drivers that enables customer teams to persuade key retail partners of the category strategy
o Create and deliver short and long term shopper insight initiatives, as prioritized by the management team, to support MPD planning & specific segment challenges to turn shoppers into buyers of our brands
o Leadership of brand / account workshops to enable the Marketing, Shopper Marketing & Sales teams to develop and sell the annual seasonal plans to our key retail partners
o Lead the key cross functional Shopper Marketing projects
o Coordination of both qualitative and quantitative consumer & shopper marketing research to lead new insights into the development of the category
o Lead ongoing development of Category Vision, Drivers & Tactics, to engage our retail partners on the growth opportunities for the confectionery category
o Through insight, lead and support customer marketing with new activation initiatives for brands to increase their visibility in store
o Lead for Shopper Marketing contribution to the annual brand planning process
o Support marketing team with shopper marketing insight/strategies that support new brand initiatives for existing and new products
o Ensure that the identified shopper strategies play a core role in the company, category and brand long term plans
o Support customer marketing team with category insight to lead new activation in store, both on and off the fixture.
o .
• Planning and Review:
o Provide support to the internal Brand and Key Account teams by conducting regular business analyses (with the focus on key strategic drivers and opportunities), presentations and merchandising solutions
o Proactive management of team priorities
o Build and develop internal reporting databases and templates
o Manage cross-functional targets
o Identify key trade opportunities including maximizing in-trade opportunities (ranging, distribution, merchandising and visibility)
o Oversee development of Category Selling stories
o Delivering commentaries and sales analysis for monthly business review reports, pro-actively identifying business opportunities and issues
• Merchandising Input
o Manage planograms & merchandising guidelines to support category shelving initiatives including the training thereof internally and externally
o Responsible for updating space management product / image library & IRi data characteristics
• Team Leadership
o Training members of the cross functional team on data systems (Retailer POS, IRi)
o Build effective working relationships and processes with the Sales and Marketing teams with the aim of driving incremental category and brand growth
o Lead cross functional ways of working ultimately ensuring alignment to and focus on business objectives
Skills and Knowledge
• Proven Category Management Expertise
• Advanced MS Excel, IRi Temple & Space Planning Skills
• Understanding shopper/consumer/market insights and how these drive category growth in retailers
• Understanding of competitor and market dynamics
• Excellent numeracy, analytical and data interpretation skills
• Understanding brand and key account strategies and interpreting these into customized category plans
• Implementing and evaluating category plans in-store
• Excellent interpersonal skills, able to build relationships and influence at all levels – internal and external
• Confident, assertive self-starter with a drive for results and highly motivated
• High level of initiative, able to drive projects independently
• Structured with organizational skills
• Ability to work under pressure and meet tight deadlines
Requirements:
• BComm Degree or suitable tertiary qualification
• Previous experience in a customer-facing Category Management role, FMCG environment (minimum 5 years)
• Prerequisites include advanced skills & working knowledge of external market data software and space planning software
• Knowledge of and advanced skills in Microsoft Office (specifically Excel and PowerPoint)
As per our client’s operational requirements, a clear credit and criminal history will apply
Please email cv and package requirements to marlene@servicesolutions.co.za
Salary: RBasic + BenefitsConsultant Name: Marlene Smith
1min
1
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OUR CLIENT IS A HIGH-QUALITY EQUIPMENT SUPPLIER FOR ENGINEERING, WELDING, AND MINING COMPANIES IN SOUTH AFRICA. They are looking for the following position to be filled.
POSITION: On – Site Technician (Generator Diesel)
LOCATION: Mossel Bay
REPORTING TO: Branch Manager
TYPE (fixed contract): 1 Year 5 Months
JOB SUMMARY STATEMENT: Repair and maintenance of Engine driven Electrical and Pneumatic equipment.
KEY PERFORMANCE AREAS (DUTIES & RESPONSIBILITIES):
• Assess and test the defective machines, and fault find and submit to supervisors of repair needs.
• Disassemble machines and take off part for replacement or repair.
• Examine or conduct tasks or broken machine parts and identify defective parts.
• Install, replace, or change machine parts and attachments, according to specifications.
• Reassemble machines after the completion of repair maintenance work.
• Replace, fix, or realign machine parts and accessories in line with specifications.
• Understanding and commissioning of PLC’s, knowledge on deep sea controllers will be advantageous.
• Strong electrical and auto electrical understanding, diesel mechanical knowledge
• Start machines and observe mechanical operation to determine efficiency and to detect problems. • Collaborate with other workers to repair or move machines, machine parts or equipment.
• Maintain a neat and organised working environment.
• Requisition machine parts, equipment, and other suppliers so that machines can be maintained and repaired.
• Read work orders and specifications to determine machines and equipment requiring repair or maintenance and prioritise according to supervisor’s requirements.
• Record maintenance information
• Function test machines and adjust controls to regulate operations.
• Conduct any other reasonable request by management from time to time.
ACADEMIC REQUIREMENTS & EXPERIENCE:
Minimum Qualification: Matric
Tertiary Qualification: Will be advantageous.
Experience: Minimum 5 years Other:
• Qualified Millwright or Diesel mechanic
• Handling machines and machine parts
• Must exhibit outstanding ability to learn and comprehend the fundamentals of the functioning of machines
• Excellent understanding of electrical, mechanical and/or hydraulic and pneumatic systems related to screw compressors, generators and diesel lighting plants in troubleshooting, repair, deductive reasoning, and schematics
• Ability to achieve general maintenance essentials for all machines
• Ability to adapt to environment
• Ability to exercise good judgment in recognizing scope of authority and protecting confidential information
• On-site maintenance experience will be advantageous.
KNOWLEDGE, SKILLS & ABILITIES: Must be able to fault find, service and maintain the following:
• Diesel welders
• Electric grinders
• Electrical welding machines 200amp-400amp
• Be computer literate and be able to communicate with my customer
• Diesel compressors
Client Offers:
• Market related basic salary / Negotiable
Please forward your salary expectation and CV to Pieter: careers@servicesolutions.co.za
Consultant Name: Marlene Smith
5h
1
Our client, an agricultural steel processing company, is seeking an experienced International Marketing Specialist to drive the launch and promotion of their new product lines in global markets.
In this role, you will be responsible for developing and executing comprehensive marketing strategies to effectively introduce their innovative products to international customers.
Qualifications & Requirements:
Bachelor’s degree in marketing, International Business, or a related field.
10+ years of experience in international marketing (agricultural or manufacturing industry beneficial).
Proven track record of successfully launching new products in global markets.
Exceptional written and verbal communication skills, including the ability to present complex information in a clear and compelling manner.
Proficiency in digital marketing tools and analytics to measure and optimize campaign performance.
Strong cross-cultural awareness and the ability to adapt marketing strategies to local market needs.
Fluency in English and at least one other language relevant to target markets.
Willingness to travel internationally to support marketing initiatives.
Understanding of the agricultural and steel processing industry landscape.
Responsibilities:
Conduct thorough market research to identify potential target markets, customer needs, and competitive landscape for new product lines.
Develop and implement international marketing plans, including go-to-market strategies, pricing, distribution, and promotional activities.
Create localized and culturally relevant marketing content (e.g., website, product collateral, social media) for diverse global audiences.
Manage and optimize digital marketing campaigns across various online channels to generate brand awareness and leads in international markets.
Coordinate with the sales team to align marketing efforts and support lead generation, lead nurturing, and customer engagement activities.
Analyse market data, monitor competitor activity, and track key performance indicators to continuously improve marketing strategies.
Serve as the subject matter expert on new product capabilities, features, and benefits to effectively communicate value proposition to international customers.
Attend and represent the company at relevant industry events, trade shows, and conferences in target markets.
Collaborate cross-functionally
with product development, operations, and customer service teams to ensure seamless new product launches.
Please forward your CV to natasha@personastaff.co.za
and indicate your salary expectations.Please note that only shortlisted candidates will be contacted. Should you not receive feedback within 48 hours, please accept your application as unsuccessful.Persona staff (PTY) Ltd is POPIA (Protection of Personal Information Act, 2013) compliant, all personal information is protected according to legislation. Applying for any of our available vacancies, you give
SECTOR: Engineering & Technical; Marketing
https://www.placementpartner.co.za/wi/application_form.php?id=personastaff&VacRef=CPT004785/N&source=gumtree
9h
1
Our client, an agricultural steel processing company, is seeking an experienced International Marketing Specialist to drive the launch and promotion of their new product lines in global markets.
In this role, you will be responsible for developing and executing comprehensive marketing strategies to effectively introduce their innovative products to international customers.
Qualifications & Requirements:
Bachelor’s degree in marketing, International Business, or a related field.
10+ years of experience in international marketing (agricultural or manufacturing industry beneficial).
Proven track record of successfully launching new products in global markets.
Exceptional written and verbal communication skills, including the ability to present complex information in a clear and compelling manner.
Proficiency in digital marketing tools and analytics to measure and optimize campaign performance.
Strong cross-cultural awareness and the ability to adapt marketing strategies to local market needs.
Fluency in English and at least one other language relevant to target markets.
Willingness to travel internationally to support marketing initiatives.
Understanding of the agricultural and steel processing industry landscape.
Responsibilities:
Conduct thorough market research to identify potential target markets, customer needs, and competitive landscape for new product lines.
Develop and implement international marketing plans, including go-to-market strategies, pricing, distribution, and promotional activities.
Create localized and culturally relevant marketing content (e.g., website, product collateral, social media) for diverse global audiences.
Manage and optimize digital marketing campaigns across various online channels to generate brand awareness and leads in international markets.
Coordinate with the sales team to align marketing efforts and support lead generation, lead nurturing, and customer engagement activities.
Analyse market data, monitor competitor activity, and track key performance indicators to continuously improve marketing strategies.
Serve as the subject matter expert on new product capabilities, features, and benefits to effectively communicate value proposition to international customers.
Attend and represent the company at relevant industry events, trade shows, and conferences in target markets.
Collaborate cross-functionally
with product development, operations, and customer service teams to ensure seamless new product launches.
Please forward your CV to megan@personastaff.co.za
and indicate your salary expectations.Please note that only shortlisted candidates will be contacted. Should you not receive feedback within 48 hours, please accept your application as unsuccessful.Persona Staff CC is POPIA (Protection of Personal Information Act, 2013) compliant, all personal information is protected according to legislation. Applying for any of our available vacancies, you give Persona
SECTOR: Engineering & Technical; Marketing
https://www.placementpartner.co.za/wi/application_form.php?id=personastaff&VacRef=CPT004782/MM&source=gumtree
9h
1
As the Rates and Pricing Administrator, you will play a key role in the pricing strategy and execution. This role requires a detail-oriented individual with strong analytical skills and a deep understanding of the logistics and transportation industry.
Requirements
:Grade 12/Matric with Mathematics and accounting as subjects.
Relevant tertiary education will be an advantage.
Minimum 3 years working experience in a similar role.
Willingness to work irregular hours when the need arises.
Ability to work irregular hours when required.
Strong organizational and communication skills to manage and prioritize workload.
Fast learner in internal and external computer systems and processes
Ability to work with multiple key stakeholders both internal and external in a fast pace dynamic environment.
Ability to read and understand shipping freight and other charges.
Responsibilities
:Responsible for liaising with Internal Stakeholders, including the commercial team to put forward the best pricing solutions for any new business opportunity.
Analyse customer inquiries and requirements to determine the most efficient and cost-effective shipping methods and services.
Evaluate shipment details (weight, dimensions, volume, destination) to provide accurate cost estimates.
Collaborate with internal teams (new business development, operations) and external partners (carriers, agents) to gather necessary information and navigate complex logistics.
Utilise industry knowledge and market trends to develop competitive pricing proposals that win customers while maximizing profit margins.
Prepare and present detailed cost estimates, including breakdowns of shipping charges, handling fees, customs duties, and other relevant expenses.
Monitor and update pricing databases and systems to ensure accuracy and consistency in cost estimation.
Collaborate with sales and operations teams to review and negotiate pricing agreements with customers and vendors.
Stay updated with industry regulations, market trends, and technological advancements to optimize cost estimation processes and identify potential cost-saving opportunities.
To apply, please send your CV to craig@personastaff.co.za
Please note that only shortlisted candidates will be contacted. Should you not receive feedback within 48 hours, please accept your application as unsuccessful.
Persona Staff (PTY) Ltd is POPIA (Protection of Personal Information Act, 2013) compliant, all personal information is protected according to legislation. Applying for any of our available vacancies, you give Persona Staff consent to process your Personal Information for Recruitment Purposes, according to the POPI ACT, 2013. If you have any concerns regarding your Personal Information and our compliance towards the legislation, you are welcome to request out POPI Act Policy.
SECTOR: Logistics, Warehouse and Freight
https://www.placementpartner.co.za/wi/application_form.php?id=personastaff&VacRef=CPT004780/CS&source=gumtree
9h
1
SavedSave
Head of PMO (Project Delivery) Cape Town, Western CapeOur Client, a Global Consulting firm is currently in search an experience PMO professional.Competitive package with benefits on offer!One would describe you as an innovative, strategic thinker who possesses a global mindset as well as proven financial acumen, process improvement and leadership skills. MAIN PURPOSE OF THE ROLEYou will be responsible for the overall managing of the companys priorities; portfolio oversight and pipeline planning; project delivery quality management oversight; stakeholder management; quality management; and risk and issue management.As the Head of PMO you will enable project prioritisation, management information, financial reporting, resource planning, project team training, decision making, and assist with talent sourcing.In addition to overseeing the client project delivery governance, the PMO manager also provides Business Development and operational support for both strategic and operational initiatives. KEY RESPONSIBILITIESLine management of the PMO Team.Ultimate accountability to the business for single source of truth around service delivery, quality, maintaining standards, and managing risk for internal and client facing service delivery (including delivery/ account management and BD relationships). This accountability includes implementing and maintaining standards of quality programs, programme and portfolio management and ensuring continuous improvement through Lean Six Sigma principles.Maturing the PMO role at the Company to support project and continuous improvement in all areas of the business including Legal Delivery, Flex, Business Development and Marketing, Business Advisory Services and Business Services functions.Responsibility for the maintenance and if required updating of the Companys overall priority management process, project management methodology, processes and templates.Driving the building of PMO, Project and Programme Management capability within the Company through developing and providing training, guidance and support to project managers, PMO Analysts and project administrators.Contributing to managing resource forecasting and capacity planning to ensure pipeline demand is understood and properly planned.Working with the Quality Manager to ensure compliance with the Companies quality policies and standards.Managing and participating in client RFPs.Oversee project forecasting, costs and ensure project budgets are well managed.Ensure cross-programme dependencies are understood and managed.Coordinate project stage gates from initiation to closure to ensure good practice and ensure lessons learned are logged.Prepare regular status reporting for the engagement leadership from daily statistic to monthly and quarterly client reporting.Special projects managerWorking alongside CEO and COO on global projects delivering strategy and transformation within the organisation.Business advisory associateWorking as a member of the advisory team i
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA4XzE4MDY0Nl9fNDk3P3V0bV9zb3VyY2U9Z3VtdHJlZSZ1dG1fbWVkaXVtPWZlZWQma2V5d29yZD0=&jid=1786371&xid=1108_180646
10h
1
Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a WFH/WFO solution, taking pride in our people first approach. We are recruiting for experienced Italian Speaking Customer Service Support Agents to join our team based at Century City, Cape Town.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both Italian and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures. Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills). Salary and working hours:
• Market related, based on the level of experience
•...Job Reference #: 202414
11h
1
Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a supportive and engaging working environment, taking pride in our people first approach. We are recruiting for an experienced Arabic Speaking Customer Service Agent to join our WFO team based in Cape Town.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both Arabic and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures. Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills). Salary and working hours:
• Market related, based on the level of expe...Job Reference #: 202647
11h
1
Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a supportive and engaging working environment, taking pride in our people first approach. We are recruiting for an experienced Latin Spanish Speaking Customer Service Agent to join our WFO team based in Cape Town.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both Latin Spanish and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures. Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills). Salary and working hours:
• Market related, based on the...Job Reference #: 202650
11h
3
Kindly read the ad in detail until the end, before submitting your CV.
Do you want to be a part of a company where staff are being respected and hard work and dedication being noticed and appreciated? We offer a work environment where people can grow and based on their performance and commitment can excel within the company.
We are focussed and dedicated and work hard to ensure that we meet our targets, to offer annual increases and performance bonuses annually.
We believe that “hard work pays” and we work as a team to achieve our goals. Teamwork is one of our core values and we believe that teamwork helps us to grow together and create a working environment where people look out for each other.
If you are an individual who is serious about your future and personal growth, please look at the current opportunity that we have available to grow our team.
We have a vacancy for a QS / Tender Administrator to work on Tenders specific to Electronic and Security Systems. We operate in the middle to high-end of this specific market segment and are well established within the industry. We mainly operate within the Construction Industry with JBCC contracts.
Minimum of 3-5 years relevant experience in the Electronic and Security industry or similar Construction Industry is a definite pre-requisite. Knowledge of Security, Alarm, Access Control and CCTV will be an advantage.
If you are looking for a new exciting career opportunity, please send your detailed CV with contactable references.
We are looking for candidates who are seeking long term employment and are dedicated to develop their career within our company.
• Experience in project administration essential and knowledge of tender
processes including tender briefings and submissions is required
• Understanding of project management processes, adhering to policy and
company values
• Excellent communication skills - verbal and written
• High level of attention to detail and accuracy and knowledge of JBCC
Contracts.
• Strong planning and organising skills
• Strong interpersonal skills
• Intermediate MS Office proficiency (Word, PowerPoint, Excel)
• Self-managed and self-motivated
• Own vehicle and valid driver’s license
Responsibility:Roles and Responsibilities:
• Create and compile quotation and tender documents
• Assist with compiling presentations and proposals
• Source tenders
• Follow up telephonically with consultants on the progress of all on-going
projects
• Update report on all proposals and tenders awarded or lost
• Provide administrative support to the Management Team with regards to
quotes and tenders and progress claims
• Attend project initiation meetings and tender briefings; and compile
project plans when required
• Liaise with customers with regards to contractual matters
• Communicate and build relationships with suppliers and vendors
• Negotiate, source and procure stock items for quotes and tenders
• Collect and compile statistical data
• Ensure and maintain accurate filing system
• General admin
Skill Set:
• Strong admin skills
• 3 years’ experience in an administrative role
• 3 years’ experience in a tender administration role
• 2 years’ buying and sourcing experience
• Experience in security/technology/IT tender & buying would be an
advantage
• Excellent attendance record
• Stable employment history with contactable references
• Tertiary Qualification relevant to the position is preferred.
• Administrative qualification advantageous
• Excellent Excel & PowerPoint skills
• Own reliable transport
In return for your commitment and dedication we offer:
• 13th cheque based on performance
• Company Cell Phone
• Company Petrol Card for Business Travel
• Company Pension & disability benefits, after three years
• Market related Salary Dependent on experience & Qualification
Please apply by e-mailing a detailed professional CV with references and a recent colour photo to hr@integratek.co.za
Please Note:
Should you not hear from us within 4 weeks, please consider your application unsuccessful. We advertise on a permanent basis to find suitable candidates to expand and grow the company.
Thank you, we look forward to receive your updated and most recent CV.
Job Reference #: TenderAdmin
11h
1
SavedSave
SURGO (PTY) Ltd. has partnered with a prominent retail group headquartered in the Western Cape. Since their establishment in 2012, they have provided exceptional services in the realm of Fast-Moving Consumer Goods (FMCG). Operating in the emerging markets, they consider their customers as part of their extended family. Their commitment is grounded in the principle of delivering on their promises we believe in doing exactly what we say were going to do. Join them in their journey to create meaningful experiences for both their team members and valued customers.
Our client is recruiting for an experienced Financial Accountant to join their team based in Blackheath, Cape Town.
Job Purpose:
The main function of this position is performing the financial accounting tasks which are required to produce the monthly management accounts. In this regard the financial accountant will have the support of a junior accountant, creditors clerks, and store based administration managers. Reporting to the Group Financial Manager.
Responsibilities:
• Processing of monthly journals (pay-roll, sales / cost of sales, depreciation, revenue and expense and general accruals, etc.) to finalise the monthly accounts
• Reconciliation of General Ledger clearing accounts, other General Ledger accounts, and resolution of outstandings to ensure completeness and accuracy
• Produce the management accounts and perform the month end close process
• Maintenance of fixed asset registers (including accounting for additions and disposals)
• Periodic insurance reviews and update of insurance values through direct communication with the companies insurance brokers
• Submission of statutory returns to SARS, and any further detailed information/reconciliations related to those submissions that may be requested.
• Produce the annual financial statements and prepare the necessary supporting working papers that may be required for the annual financial audits
• Attending to general financial administrative matters which includes communication with our service providers, (various Banks, Lessors, the Companys Distribution Centre, and External Auditors) Skills and Qualification required:
• Bcom Accounting Honours with 3 to 4 years post qualification experience
• Alternatively a CASA with 2 years post article experience
• Grade 12 Matric Certification
• 3 Years Retail Experience (advantageous)
• Proficiency in Microsoft Excel
• Quick learner and efficient
• An approach which focuses on getting the work done correctly
• An ability to independently complete assigned tasks within identified time frames
Salary:R35K to R50K depending on experience and skill set
Working Hours: 45 hours per week, Monday to Friday with every second Saturday half day (also willing to participate in stock takes)
Should you wish to apply for the position, please apply directly via this job board, please ensure that you quote reference number 202658 subject heading or email body.
Surgo (...Job Reference #: 202658
11h
1
Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a WFH/WFO solution, taking pride in our people first approach. We are recruiting for experienced Italian Speaking Customer Service Support Agents to join our remote work from home team.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both Italian and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record
• Ability to work from home remotely Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures. Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills). Salary and working hours:
• Market related, based o...Job Reference #: 202424
11h
12
Dear Potential Candidate:
Kindly read the ad in detail until the end, before sending your CV.
Do you want to be a part of a company where staff are being respected and hard work and dedication being noticed and appreciated? We offer a work environment where people can grow and based on their performance and commitment can excel within the company.
We are focussed and dedicated and work hard to ensure we meet our targets, to offer annual increases and performance bonuses. We believe that “hard work pays” and we work hard as a team to achieve our goals. Teamwork is one of our core values and we believe that teamwork helps us to grow together and create a working environment where people look out for each other.
If you are an individual who is serious about your future and personal growth, please look at the current opportunity that we have available to grow our team.
We are looking for an experienced individual to fulfil the role as a Technical Site Manager to join our dynamic Projects team. You will be required to manage installations and the teams on site. We operate in the Electronic Security and Building Systems industry and are well established within the industry.
Our market focus is: Electronic Systems including: Access Control, CCTV & Fire Detection Systems and also Network infrastructure.
We require a minimum of 5 years relevant TECHNICAL & MANAGEMENT experience in the same field, this is a definite pre-requisite. Please DO NOT apply if you do not have any technical back ground in the Security and Electronic building systems industry.
If you are aged between 30 – 45 and looking for a new exciting career opportunity, please send your recently updated detailed CV with a recent colour photo and contactable references.
Minimum pre-requisites:
• Minimum of 5 years technical and site management experience in the same industry
• Experience in building relationships with clients
• Excellent communication skills - verbal and written
• High level of attention to detail and accuracy
• Strong planning and organising skills
• Strong interpersonal skills
• Self-managed and self-motivated
• Valid driver’s license
In return for your commitment and dedication we offer:
• a 13th cheque
• Company Vehicle, Cell phone and Laptop
• Pension & disability benefits
• Market related Salary
• Internal & External Product specific training
Please apply by e-mailing a detailed professional CV with references to hr@integratek.co.za
PLEASE NOTE: This position is for Cape Town, our office is located in the Brackenfell area, please DO NOT send your CV if you do not already stay in Cape Town.
Should you not hear from us within 4 weeks, please consider your application unsuccessful. We advertise on a permanent basis to find suitable candidates to expand and grow the company.
Thank you, we look forward to your application
Responsibility:Roles & Responsibilities:
Planning and Project Implementation:
o Ensure proper pre-planning and adjust to the constant changes on site
o Follow the site installation plan of action
o Prepare site for commissioning
o Installation of equipment on site
o Ensure that handover deadlines are met
Site Management:
o Promote safe working practises and ensure safe working conditions
o Manage projects effectively and profitably (Minimize wastage of resources, equipment and cabling)
o Ensure that stock requirements are communicated daily to the stock department
o Ensure accurate commissioning of systems/sites within project budget/time limits
o Ensure high quality level of all installations and workmanship
o Provide supervision of installation team on site
o Ensure effective management of team and resources on site.
o Attend all site meetings
o Correct Technical abilities to complete installations and basic commissioning at a high standard with the focus to get the job done right the first time.
o Ensure that all Vehicles/Tools/Equipment is in working order on site and in your vehicle and that any identified issues are communicated immediately.
Project Admin:
o Detailed capturing of as-built details on site drawings.
o Timeously submit Job Cards for invoicing
o Complete and manage all Health & Safety file requirements on site.
o Detailed daily feedback of active projects.
o Provide email feedback regarding site meetings
o Inform construction supervisor of site delays via email
o Manage telephone and email enquiries in a timely, efficient and professional manner
o Ensure Internal documents are accurate, filed and up to da
o Escalate any unresolved problems or issues of importance to Management
o Ensure that all deadlines are met within the given timeframe
Thank you, we look forward to receive your updated and most recent CV.
11h
5
Dear potential candidate:
Do you want to be a part of a company where staff are being respected and hard work and dedication being noticed and appreciated? We offer a work environment where people can grow and based on their performance and commitment can excel within the company.
We are focussed and dedicated and work hard to ensure we meet our targets, to offer annual increases and performance bonuses. We believe that “hard work pays” and we work hard as a team to achieve our goals. Teamwork is one of our core values and we believe that teamwork helps us to grow together and create a working environment where people look out for each other.
If you are an individual who is serious about your future and personal growth, please look at the current opportunity that we have available to grow our team.
We are looking for an experienced individual to fulfil the role as Technical Buyer and Stock Controller to join our dynamic team. We operate in the Electronic Security and Building Systems industry and are well established within the industry.
Our market focus is: Electronic Security & Building Systems including: Access Control, CCTV & Fire Detection Systems and various Networking infrastructure.
We require a minimum of 3 years relevant experience in the same or in a similar Technical field, this is a definite pre-requisite. Please do not apply if you do not have any previous technical buying and stock controlling experience.
If you are aged between 25 – 45 and looking for a new exciting career opportunity, please send your detailed CV with a recent colour photo and contactable references to hr@integratek.co.za
Responsibility:• Sourcing and buying of stock (e-Works Software)
• Stock planning and forecasting
• Effectively managing order delivery dates
• Supplier management
• Build relationships with suppliers
• Good negotiator and trader
• Good communication & listening skills
• Excellent customer service and relationship skills
• Diligent, energetic and consistent
• Honest, trustworthy, reliable and punctual
• Willingness to learn
• Results driven and attention to detail
• Managing Warranty items
Minimum experience is a definite pre-requisite:
• Minimum of 3 years Electronic/Technical stock buying and management experience
• Strong negotiation skills
• Experience in building relationships with suppliers
• Experience with MS Office, Outlook & Excel
• Excellent communication skills - verbal and written
• High level of attention to detail and accuracy
• Strong planning and organising skills
• Strong interpersonal skills
• Self-managed and self-motivated
• Own transport with a valid driver’s license
In return for your commitment and dedication we offer:
• 13th cheque/annual bonus
• Pension & disability benefits
• Market related Salary
• Job specific personal development plan
Please apply by e-mailing a detailed professional CV with references to hr@integratek.co.za
Please note:
Should you not hear from us within 4 weeks, please consider your application unsuccessful. We advertise on a permanent basis to find suitable candidates to expand and grow the company.
Thank you, we look forward to receive your updated and most recent CV.
Job Reference #: TechnicalBuyer
11h
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