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About Us:We are a small dynamic group of companies with a passion for growth and excellence. Our ventures span diverse sectors, and we are committed to fostering strong human relations, upholding integrity, and leveraging intelligence in all our endeavors. As we expand our operations, we are seeking a proactive Sales-Oriented Assistant to join our team as we Responsibilities:- Support the company owner to optimize sales processes and drive revenue growth across multiple ventures.- Manage administrative tasks efficiently, ensuring smooth operations and timely completion of tasks.- Develop and maintain positive relationships with clients, providing excellent customer service and support.- Assist in market research and analysis to identify potential opportunities for business expansion.- Handle correspondence, inquiries, and follow-ups with professionalism and attention to detail.Requirements:- Proven experience in sales or a related field of at least 3 years, with a strong understanding of sales principles and techniques.- Excellent organizational and time management skills, with the ability to multitask and prioritize effectively.- Proficiency in administrative tasks, including data entry, scheduling, and document management.- experience with a CRM system.- Exceptional interpersonal and communication skills, with a customer-centric approach.- High level of integrity and a commitment to upholding ethical standards in all aspects of work.Benefits:- Flexible part-time schedule: 4 hours daily.- Competitive compensation: R5000/month + commission.- Opportunity to work in a small and dedicated team, supporting the company expansion.- Room for growth and professional development as part of a growing organization.How to Apply:If you are an independant motivated individual who thrives in a sales-oriented environment and shares our values of human relations, honesty, and intelligence, we would love to hear from you. Please submit your resume, outlining your relevant experience and why you are the ideal candidate for this position.Join us in driving success and making a positive impact!propertyhazon@gmail.comIf we do not respond within 5 working days please consider your application as unsuccessful.
10h
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Embark on an exciting career journey in Randburg with an award winning Estate Agency. Seize the opportunity as a Property Manager to immerse yourself in dynamic daily challenges, contributing significantly to delivering unparalleled service to landlords and tenants alike. Comprehensive training awaits!The benefits of being a Property Manager R15000 to R17500 basic salary, dependent on experienceUp to R3500 in extra commissionCompany CarFixed working hours: 08:30-18:00 (Monday to Friday), 09:00-17:00 (one in every four Saturday’s, with a day in lieu in exchange)Additional Benefits of being a Property Manager Career progression opportunitiesCompany smart phone, for completing role-related tasksIndustry-leading trainingEarn a nationally recognised qualification 24/7 access to a confidential helpline, as part of our Employee Assistance Programme, supporting you with stress, anxiety, bereavement, legal information, and much moreEye careUp to R5000 for every successful Employee ReferralThe responsibilities of a Property Manager Booking and conducting property inspectionsNegotiating tenancy extensions and/or renewalsCo-ordinating with contractors, to manage maintenance and/or repair issues at propertiesDeposit returnsResolving rental arrearsProcessing eviction requestsEnsuring properties meet all regulatory health and safety standardsCompleting all check in and check out procedures, inc. full inventory reportsThe skills and abilities you will require to be a Property ManagerPrevious experience in a Property Manager role, or customer-facing and/or administrative roles if no prior property management historyOutstanding customer serviceGood telephone mannerIT skillsTo apply for one of the positions, please email your CV to: customerservice@theconsult.co.za
5d
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Are you a fast learner with the ability to adapt quickly? Do you thrive in busy environments and possess a high level of motivation? If you have a positive attitude, strong work ethics, and unwavering integrity, we want you on our team!Position: Personal Assistant/AdministratorLocation: RandburgCompany: An established real estate company experiencing astronomical growth.Key Responsibilities:Providing administrative support to the team.Managing schedules and appointments.Handling communication and correspondence.Organizing and maintaining files and records.Assisting with various office tasks as needed.Requirements:Proactive and organized.Excellent communication skills.Strong ability to multitask.Previous experience in a similar role is a plus.How to Apply:
Interested candidates should send their CV to Ryan@start-property.co.za.Note: If you haven't heard back from us within 3 days, your application may have been deemed unsuccessful.Join us and be part of a dynamic team where your contributions make a difference!
8d
Vision Marketing is in search for a junior HR Administrator. We are a Sales and Marketing company located in Johannesburg, Randburg looking to
expand. Innovative Vision Marketing is a prominent outsourced sales and marketing
establishment that specializes in consumer acquisition and retention, and to
maintain a diverse and dynamic portfolio of clients.
We pride ourselves on delivering what our clients desired
most...RESULTS!
Our company focuses on face-to-face sales through
business-to-business, events or business-to-consumer in order to create the
most direct personal link between clients and potential and existing customers.
Rather than attempt to accomplish this goal through the use
of more traditional mass media forms of advertising, we utilize a more
proactive approach. We use our experienced sales teams to help our clients
drastically decrease the gap between indirect marketing and the customers’
needs.
As compared to direct mail or telemarketing our
representative will develop a rapid with a prospective customer and address
their specific needs with the advantage of visual demonstrations and product
samples. This position requires someone who has excellent telephone etiquette,
well spoken, and as well someone who works well in a team and has room for growth.
We are looking for an HR Administrator to support our Human
Resources department. You will act as the first point of contact for HR-related
queries from employees and external partners. Your main administrative duties
include maintaining personnel records, managing HR documents (e.g. employment
records and onboarding guides) and updating internal databases. Our ideal
candidate has experience with HR procedures and can juggle various
administrative tasks in a timely manner. Ultimately, you should be able to ensure
our HR department supports our employees while conforming to labor laws.
Responsibilities Organize and maintain personnel records Update internal
databases (e.g. record sick or maternity leave) Prepare HR documents, like
employment contracts and new hire guides Revise company policies Liaise with
external partners, like insurance vendors, and ensure legal compliance Create
regular reports and presentations on HR metrics (e.g. turnover rates ) Answer
employees’ queries about HR-related issues Assist payroll department by
providing relevant employee information (e.g. leaves of absence, sick days and
work schedules) Arrange travel accommodations and process expense forms
Participate in HR projects (e.g. help organize a job fair event) Requirements
Proven work experience as an HR Administrator, HR Administrative Assistant or
relevant role Experience with HR software Computer literacy (MS Office
applications, in particular) Thorough knowledge of labor laws Excellent
organizational skills, with an ability to prioritize important projects Strong
phone, email and in-person communication skills BS in Human Resources or
relevant field.
20d
1
Our client, a well-established QSR (Quick Service Restaurant) company is recruiting for a Quality Control Supervisor to join their team based at the Distribution Centre in Randburg.
Area of responsibility: Frozen Pizza Manufacturing
Job Description:
• Responsible for the day-to-day managing of the food safety management system
• Follow strict FSSC22000 protocol as set out by management
• Continued education and learning on national and international food safety and security processes
• Issue follow up non-conformances. Advise parties on what needs to be done to close off non-conformances
• Test and research of raw materials, work in progress ingredients, finished goods, existing and new products Any other tasks requested of you by management:
• Train all staff on food safety and quality related procedures
• Keep up to date with training exercises and requirements Duties and Responsibilities:
• Print and issuing all QC documentation, checklists and any other controlled and daily documentation to the designated staff
• Collect and check all controlled documentation for accuracy and completeness, issue and report any non-conformances
• Participate in continuous product testing
• Manage the sanitation program for the facility. This includes schedules, chemicals, cleaning hardware, chemical certifications
• Report on any non-conformances or deviations from the food safety management system
• Schedule, minute and lead all food safety meetings
• Ensure retention sample system is managed in accordance to the food safety management system
• Create a specification file with all info including spec sheets for raw materials, work in progress ingredients (toppings) and finished goods
• Assist clients with finished goods specifications, cross border certifications and all traceability of products from farm to plate
• Ensure the frozen pizza departments sanitation program is in line with FSSC22000
• Be available to move between areas to suit the needs of the business Skills required:
• Extensive knowledge of FSSC22000 implementation.
• Knowledge of all ingredients, COA/COCs, MOQs, cost and storage requirements and conditions
• Work knowledge of equipment, instruments, settings verifications and calibrations of said equipment
• Knowledge and understanding of all the company policies and procedures in order to train staff in these matters
• Strong communication skills both written and verbal
• Strong administration skills. All FSMS administration to be managed
• Ability to gather, interpret and relay analytical information
• Ability to prioritise and organise duties and requirements
• Being self-motivated, proactive, and dynamic
• Ability to adapt to changing conditions and roles within the organisation
• Ability to work with, and as part of the operational team
Salary: Market related - Dependent on candidate experience
Working Hours: Monday to Friday, 8:30 am to 17:00 pm
Location: Randburg, Johannesburg
Should you...Job Reference #: 202386
6mo
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A Randburg based company is seeking a Junior Sales Representative. - Matric- Own vehicle and a valid driver's license- Must be reside in Johannesburg or Randburg AreaResponsibilities- Strong sales talent- Target driven- Good Customer communication skills- Must be able to speak, read and write Afrikaans and English- Strong administrative and Computer skills- Excellent verbal and written communication skills- Time management skills- Ability to cold call- Negotiate and close deals- Work independently- Confident and assertive- Ability to work under pressure- Non-Smoker and sober habitsIf applicants do not received a reply within 2 weeks, consider application unsuccessful.Please send full CVwith reference numbers to adriang@lantic.net
1mo
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A company in the laboratory services industry is seeking a Demand Planning Manager to join their dynamic team. PurposeLead strategic forecasting, collaborate with cross-functional teams, and optimize supply chain activities to meet business objectives and customer needs, ensuring effective demand-supply balancing and continuous improvement.Key Responsibilities:- Forecast demand for products and services, communicating timely information to stakeholders.- Collaborate with cross-functional teams for relevant data and insights.- Drive collaboration to prioritize demand for order fulfillment based on business objectives and customer segmentation.- Participate in sales and operations planning processes, enabling demand-supply balancing analysis.- Prepare reports and statistics, manage forecast models, and develop key performance indicators.- Support business, marketing, inventory, finance, and production strategies.- Review and assess risk, identify opportunities for risk management.- Utilize tools and technology for managing and analyzing the supplier portfolio.- Maintain constructive relationships with stakeholders.- Coach and mentor staff; oversee day-to-day administrative tasks.Minimum Requirements & Key Competencies:- Degree/Diploma in Supply Chain Management/Public Management/Logistics/Commerce (NQF LEVEL 6).- 8 years of Demand Planning experience, with at least 5 years in a Managerial or supervisory role.- Knowledge of Supply Chain Management, PFMA, treasury regulations, policies, procedures, Economics, and Accounting.- Proficiency in relevant tools and technology.- Understanding of customer service principles, Forecasting, and Demand Principles.- Analytical and critical thinking skills.- Strong verbal and written communication skills.- Problem-solving and numerical skills.- Attention to detail.- Advanced Computer Literacy.- Presentation Skills.- Customer Service Relations.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA4XzE4MjY3Ml9fNDk3P3V0bV9zb3VyY2U9Z3VtdHJlZSZ1dG1fbWVkaXVtPWZlZWQma2V5d29yZD0=&jid=1789733&xid=1108_182672
7min
1
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Are you a seasoned professional with a passion for sales and a knack for marketing and you have a Technical back ground? Heres your chance to shine! Our client is looking for a Sales Manager to join our innovative team.Position Overview: As a Sales Manager, you will play a pivotal role in steering the marketing and sales operations related to training offerings and short learning programs. Your mission: drive sales, foster growth, and contribute to the revenue generation of our esteemed organization. Preferably a bachelor’s degree in marketing, sales, or a related field.National Diploma/BTech in Electrical or Mechanical Engineering advantageous.Trade test in engineering trades advantageous.Postgraduate degree in Master of Business Administration advantageous.Short Courses in Sales and Marketing can be beneficial.Experience Indicator:Minimum 5 years of extensive experience in a senior sales role is mandatory.Minimum 3-5 years experience in a leadership role is mandatory.Familiarity with the Technical Training industry is essential.Customer Relationship Management:Oversee engaging sales campaigns, including career days, roadshows, and exhibitions.Identify potential new customers and seize cross- and up-selling opportunities.Initiate, establish, and nurture new customer relationships.Maintain strong relations and swiftly resolve customer complaints.Sales Management:Identify lucrative sales opportunities and contribute to the development of innovative sales strategies.Set ambitious targets and meticulously monitor and evaluate sales performance.Track and analyze key sales statistics for strategic decision-making.Prepare detailed sales budgets and projections.Drive the establishment of a robust sales pipeline and maintain an up-to-date customer database.Present and promote exciting new projects to both new and existing customers.Prepare and submit insightful monthly sales status reports.Proposal Management:Skillfully draft and submit tender documentation.Prepare compelling written proposals and quotations.Collaborate with the sales team to draft MOUs and SLAs.Sales Team Management:Align the sales team with the companys vision, mission, and strategic goals.Demonstrate strong leadership by effectively managing the performance and development of team members.Skills and Attributes: We are seeking a candidate with:Exceptional business writing and negotiation skills.Strong communication skills and self-confidence.Proven ability to handle objections and adeptness in resolving problems and disputes with customers.Independence, self-management, and the ability to meet deadlines within time constraints.Resilience in deal-making and the ability to thrive under pressure.Proficiency in Project Management.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA4XzE4MjY0OF9fNDk3P3V0bV9zb3VyY2U9Z3VtdHJlZSZ1dG1fbWVkaXVtPWZlZWQma2V5d29yZD0=&jid=1789715&xid=1108_182648
7min
1
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Join a leading Financial Services firm in their quest for excellence! Are you a skilled Data Warehousing Specialist seeking an exciting opportunity to make a significant impact? Our client, a prominent player in the financial industry, is actively seeking a talented professional like yourself to join their dynamic team. You will need to establish and lead a world class data analytics/warehouse capability for the company to enable future needs for advanced analytics and AI.Maintain and support:Existing MIS databases.Existing reports and dashboards.Existing data warehouses.Develop, test, deploy, maintain and support new databases, and reporting, data warehouse and business intelligence applications from high-level business requirements and designs, through the Software Development Life Cycle.Remain informed about developments and trends in the data enablement field to assist the business to keep its data analytics and management capability up-to-date, and able to meet the future needs of the business in a constantly maturing and increasingly complex short-term insurance industry.Outputs:Internal Process:Collaborate with Project Managers and Business Leaders to deliver quality, effective management information, data warehouse and business intelligence applications, in line with the agreed development process and business needs.Collaborate with stakeholders to gather requirements, conduct analysis and prioritise requests.Conduct research and evaluate potential technical solutions to identified business problems.Translate business requirements into workable solutions and document solutions into technical specifications, partnering with Business and/or System Analysts when required.Design and code new database and analytics functionality using code that is readable, maintainable and reusable.Conduct Unit Testing of own code and resolve all issues/queries timeously.Contribute to user acceptance testing (UAT) to ensure that functionality is working correctly.Deliver solutions into the applicable production environment once testing has been completed.Provide stakeholders with regular feedback on the technical design and timelines for solution ensuring that business needs are met.Maintain existing databases and applications according to change requests approved by business as and when needed.Diagnose root causes of issues through problem-solving and recommend potential solutions.Monitor performance of solutions and make recommendations to improve the performance and functionality of the solutions, where appropriate.Log issues found in existing systems as internal change controls and ensure successful resolution of issues.Responsibilities:Develop, implement and document Business Intelligence Solutions (Internal Process):Contribute to the overall data warehouse architecture and data base designs.Maintain and oversee the administration and maintenance of the data warehouse.Develop and maintain Business Intelligence and reporting technologies and processes.Tra
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA4XzE4MjQ5OF9fNDk3P3V0bV9zb3VyY2U9Z3VtdHJlZSZ1dG1fbWVkaXVtPWZlZWQma2V5d29yZD0=&jid=1789313&xid=1108_182498
16min
1
Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a WFH/WFO solution, taking pride in our people first approach. We are recruiting for experienced Portuguese Speaking Customer Service Support Agents to join our remote work from home team.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both Portuguese and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record
• Ability to work from home remotely Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures. Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills). Salary and working hours:
• Market related, b...Job Reference #: 202429
6d
SavedSave
A large tombstone manufacturing company in Soweto is looking to recruit a Sales Manager to work in the head office.The successful candidate will hold a bachelor's degree in Marketing, Business Administration or any related qualification together with 5-8 years marketing or sales experience. Managerial experience is essential. Email your CV to buys.ntobar@gmail.com or wattsapp 060 604 4765
5h
1
Techdeck is a small ICT company based in Sandton, Johannesburg that provides assured ICT services and solutions. We are seeking a Sales Agent to join our team.Responsibilities:- Support the company owner to optimize sales processes and drive revenue growth.- Develop and maintain positive relationships with clients.- Assist in market research and analysis to identify potential opportunities for business expansion.- Handle correspondence, inquiries, and follow-ups with professionalism and attention to detail.Requirements:- Proven experience in sales or a related field of at least 3 years, with a strong understanding of sales principles and techniques.- Proficiency in administrative tasks, including data entry, scheduling, and document management.- Exceptional interpersonal and communication skills, with a customer-centric approach.Benefits:- Flexible part-time schedule: 4 hours daily.- Competitive compensation: R4000/month + commission.- Room for growth and professional development as part of a growing organization.How to Apply:Please submit your resume, outlining your relevant experience and why you are the ideal candidate for this position to info@techdeck.co.za Join us in driving success and making a positive impact!If you do not receive a response within 5 working days please consider your application unsuccessful.
5h
1
Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a WFH/WFO solution, taking pride in our people first approach. We are recruiting for experienced Dutch Speaking Customer Service Support Agents to join our remote work from home team.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both Dutch and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record
• Ability to work from home remotely Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures. Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills). Salary and working hours:
• Market related, based on th...Job Reference #: 202425
6d
1
Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a WFH/WFO solution, taking pride in our people first approach. We are recruiting for experienced Spanish (Hespanic) Speaking Customer Service Support Agents to join our remote work from home team.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both Spanish (Hespanic) and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record
• Ability to work from home remotely Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures. Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills). Salary and working hours:
• M...Job Reference #: 202431
6d
1
Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a WFH/WFO solution, taking pride in our people first approach. We are recruiting for experienced French Speaking Customer Service Support Agents to join our remote work from home team.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both French and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record
• Ability to work from home remotely Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures. Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills). Salary and working hours:
• Market related, based on ...Job Reference #: 202428
6d
1
Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a supportive and engaging working environment, taking pride in our people first approach. We are recruiting for an experienced Nepali Speaking Customer Service Agent to join our WFO team based in Johannesburg.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both Nepali and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures. Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills). Salary and working hours:
• Market related, based on the level of e...Job Reference #: 202644
6d
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Provide client oversight and management as well administrative assistance to the unit to achieve the strategic objectives, industry development goals and the clients developmental outcomes.Qualification Minimum qualification: relevant commercial Degree or equivalent qualification.Knowledge Skills 2-5 years related experience in back-office support in a banking environment.Proficiency in client relationship management and administration.Experience in interpretation of financial statementsStrong administrative experienceUnderstanding of the IDC administrative and IT systems (including SAP)Knowledge of clients productsKnowledge of payroll systemsInternal /Operational Processes Conducting Due Diligences on application for fundsHandling clients on a cradle to grave basis i.e. from inception through to exitWriting of reportsRegular client site visitsAssessment of monthly client reportsAssessment of monthly client Monitoring and EvaluationE dataReview of ad-hoc client reportsManaging client budgets and usage of fundsAnalyzing client financial dataEnsuring client administration is up to date on the IDC systemAttending client Board meetingsCustomer Focus Stakeholder ManagementManage and enhance the levels of service and communication to ensure the provision of client service excellence.Client relationship managementGathering of feedback and taking corrective action on client queries to ensure satisfaction and retention.Learning, Leadership People GrowthParticipate in knowledge sharing in the team and cross functional.Keep up to date with latest industry developments (conferences and sector forums)
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA4XzE4NDIzMV9fNDk3P3V0bV9zb3VyY2U9Z3VtdHJlZSZ1dG1fbWVkaXVtPWZlZWQma2V5d29yZD0=&jid=1793088&xid=1108_184231
11h
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My client is actively seeking a dynamic and experienced Financial Controller to spearhead the finance management function together with the CFO, playing a pivotal role in various aspects such as financial reporting, tax compliance, budget preparation, and more. This is an exciting opportunity for a qualified CA (SA) with 2-4 years post-article experience, particularly in the financial services industry (incl Private Equity, Hedge funds).CA (SA) with 2-4 years post-article experience, preferably within the financial services industry (incl Private Equity, Hedge funds) preferably.Strong financial accounting background and exposure to annual budgets, cash flow planning, and compliance legislation.Proficient in IFRS technical knowledge, taxation, consolidations, and experience in the financial services industry, including Private Equity and Hedge funds.Financial reporting – management account reporting as well as annual IFRS financial statementsCompliance legislationGeneral financial managementInteraction with senior and executive managementProject management in a professional setting.Technical competence:IFRS technical knowledgeTaxation (preparation of income tax, deferred tax computations, interactions with revenue authorities etc.)ConsolidationsExperience in the financial services industry (including Private Equity, Hedge funds) preferable.Financial reporting - prepare monthly management reports, review of monthly income statement, balance sheet and reporting to executive of both manager and funds.Assist with the accounting functions, investment assessment, financial and capital efficiency planning, procurement, etc.Tax compliance and planning – responsible for tax computations (income, Vat, CGT), monthly, yearly and adhoc filings.Preparing and attending to correspondence from tax authorities etc.Tax planning.Budget preparationCash management, forecasting and treasury functions.Banking oversightCompliance including FSB, BEE Codes, CIS etc.Daily, monthly and quarterly accounting processes and procedures.Developing, implementing and maintaining efficient cost control and internal control systems.External audit - prepare for and assist external auditors in respect of operational, yearend audits.Month end consolidation, monthly and year to date accounts, review reconciliations, review journals, etc.Preparation, completion and submission of relevant statutory returns.Maintain statutory, secretarial and regulatory records.Liaise with external service providers (accounting providers, administration providers, tax advisors, legal advisors, compliance service providers etc.)Updating fund performance reporting (daily, weekly, and monthly) and providing input into the weekly investment team meetingsAssist with fundraising investor presentations and current investor presentations.Preparing the submissions for the Annual BBBEE verification.Ensure Fund audits are completed timeously and successfully.Prepare client due diligence reports timeously.Compliance
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA4XzE4NDA5NF9fNDk3P3V0bV9zb3VyY2U9Z3VtdHJlZSZ1dG1fbWVkaXVtPWZlZWQma2V5d29yZD0=&jid=1793102&xid=1108_184094
11h
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Business Development Executive FinTech (POS24065)R 25 000 to R 35 000 per month plus commission (Negotiable)SandtonPosition Overview:Business Development/ Sales Executive calling on clients in the Property industry to sell PropTech/ FinTech productsRequirements:Matric4 to 5 years experience in the Property IndustryPrevious Experience in Business Development/ Sales Executive roleAccounting Experience, background or knowledge highly negotiableProperty management or portfolio experience an advantageSales and marketing administration, research and customer supportOwn reliable transportDuties & Responsibilities:Setting goals and developing plans for business and revenue growth.Researching, planning, and implementing new target market initiatives.Researching prospective accounts in target markets.Pursuing leads and moving them through the sales cycle.Developing quotes and proposals for prospective clients.Closing Date: 31 March 2024
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5XzE4Nzc0Nl9fNDk3P3V0bV9zb3VyY2U9Z3VtdHJlZSZ1dG1fbWVkaXVtPWZlZWQma2V5d29yZD0=&jid=1792760&xid=1109_187746
11h
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Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a supportive and engaging working environment, taking pride in our people first approach. We are recruiting for an experienced Hindi Speaking Customer Service Agent to join our WFO team based in Johannesburg.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both Hindi and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures. Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills). Salary and working hours:
• Market related, based on the level of exp...Job Reference #: 202642
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