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Our client in the Truck Industry is seeking a Regional Sales Manager to join their team at the HQ in Johannesburg (East Rand). Job Description: Training and Development Take control of the Groups policies and procedures pertaining to dealer business to ensure specialist knowledge exists to assist and advise branch and dealer staff quickly within the sales and aftersales departments Monitor available training offered by the Group to dealer network to ensure consistent training attendance by branch and dealer staff Assist DPs with setting up training plans to upskill staff members to create a strong team Self-participate in relevant training programmes offered to ensure continued competence within business is professionally carried out. Assist with mentoring internal staff to ensure staff back up plans are in place. Monitor staff morale at dealers and branches remains positive and assist to correct any problem areas that could hamper the brand Responsible to manage work efficiently with clear communication. Strive to ensure a high-quality work ethic exists at all times to improve own skills and the dealer and branch staff. Sales Targets: Assist dealers to achieve 100% vehicle sales targets Financial Management Budget and Asset Control Ensure planning and cost-saving control operational budgets that include travel and vehicle use to remain within the allocated Fuel Budget. Prevent any waste and ensure dealer visits adhere to a visit cycle to prevent ad hoc visits where possible Ensure the dealers debtor’s books is controlled, all payments to parts and vehicle stock are within the required policy time frame. Parts purchases to be settled in 30 days, independent dealer’s vehicle stock as per floorplan/ sinosure parameters. All vehicles invoiced to customers to be settled within 48 hours of the date of invoice Ensure Asset Vehicle Management on approved Loan and Demo unit usage within the Region adheres to agreed usage and timeline parameters. No overdue usage allowed. Ensure adequate return assessments are carried out and reported Dealer Support: Visit dealers in region at least six times per year and provide adequate feedback per visit template report including branding and highlighting any areas of concerns for further attention and resolve Assist dealer in developing business plans to have a workable plan in place with measurable to improve all the aspects of the business within their area of responsibility. Follow-ups on agreed action plans to be evaluated monthly/quarterly Assist dealers in resolving any relevant business problem they may face. Using the PDCA cycle to ensure actions are workable collect any problems and help through the head office with countermeasures to protect the brand Collaborate with the internal marketing team to ensure all marketing efforts are successfully implemented at the dealers to promote the SECTOR: Automotive https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93ZWJhcHAucGxhY2VtZW50cGFydG5lci5jb20vd2kvYXBwbGljYXRpb25fZm9ybS5waHA/aWQ9c3RhZmZzb2xzJnZhY2FuY3lfcmVmPUUuTDAwMTgzNS9BSw==&jid=1781685&xid=E.L001835/AK

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A new position is available for a Service Advisor for our client in the Truck Industry. The position will be based in Spartan Johannesburg. Duties: Greeting customers and assisting with queries. Opening of estimates and job cards for work to be done. Ensure the Estimate goes to client via email and phone call, go ahead is received within one hour of booking or truck arrival. Consulting with mechanics, foreman or technical advisors regarding necessary repairs and possible alternatives to expensive repairs. Inform clients of campaigns available for their vehicle and upsell hours from campaigns. Check and inform if vehicle is in warranty, truck is under service plan or maintenance plan, and if the item to be done is covered in the plan or if the client need to be billed. Communicate with parts department to ensure timeous availability of parts. Obtain various order numbers and issue the go ahead to the foreman and technicians. Update clients 4 hourly on the status of vehicles and prepare and cost the job cards to be invoiced before the vehicle is released. Explain all work done to client prior to collecting the vehicle and ensure all work is covered or if there is additional work required. Control the daily Workshop workflow sheet. Send out by end of business day. Control the Workshop efficiency report, hours allocated vs worked. Control the gate passbook and company policies regarding vehicle movements i.e. No vehicle laves without payment. Manage and oversee the dealerships workflow and schedule between departments. Call customer to advise them about service changes or vehicle pick up times. Maintain positive customer relationships to ensure repeat business. Adhere to all company policies. Send payment Proof of Accounts and ensure the debtors is loaded and removed. Requirements: Matric Certificate/ Grade 12 Relevant training/qualifications as a Service Advisor or similar role. Code 8 License Min 3 -5 years’ experience in similar role. A strong understanding of automotive technology and the automotive industry. Skills: MS Excel, PowerPoint, Word & EVOLVE. Able to handle 30 -35 Job cards per day. Maintain a maximum open WIP of 25 job cards. Personal Attributes: Team Player. Read and write English. Confident and proactive approach – Anticipates issues and requirements. Excellent customer service skills, interpersonal and communication expertise. Confident and Proactive approach- anticipates issues and requirements. SECTOR: Automotive https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93ZWJhcHAucGxhY2VtZW50cGFydG5lci5jb20vd2kvYXBwbGljYXRpb25fZm9ybS5waHA/aWQ9c3RhZmZzb2xzJnZhY2FuY3lfcmVmPUUuTDAwMjA2MS9BSw==&jid=1813928&xid=E.L002061/AK

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New Vacancy - Our client in the Truck Industry in Isando Johannesburg, is seeking a Technical Support Advisor. The position will be based at their head offices. Duties: Technical support to branches, Dealers and clients. May be required to travel from time to time within the borders of RSA and cross border at short notice. Develop and maintain good relations with branches, dealership and clients. Attending technical meetings. Conduct technical analysis of failures and to provide necessary technical reports with relevant recommendations and solutions to reduce failures. Ensure compliance with internal and external audits. Maintain and monitor maintenance operating processes and procedures within the dealer network. Conduct internal audits and provide assistance and solutions areas lacking. Liaise with the National Technical manager and National Aftersales Manager regarding all relevant technical issues. Visit customers where required / necessary. Developing and implementing action plans to technical issues. You may be required to perform other duties that may be required by Management. Ensure that all tasks performed comply with minimum standards required. Assist with Technical / Driver training. Constructively support your manager, ensuring that the internal department relationships are properly maintained. Personally manage work efficiently. High quality of work ethic at all times. Effective internal and external relationship building via good communication. Participate in all relevant training programmes. Improving and developing the knowledge and skills of others Ensure that all Health and Safety rules are adhered to all times. Proper adherence to company policies, procedures and company assets. Good housekeeping and filing. Be appropriately dressed at all times and to wear PPE when necessary. Requirements: Qualified Diesel Trade Certificate. Code C (14) License. Min 5 years’ experience in a similar role in the commercial Industry. Recon experience preferable. Experience with Electrical (CAN Bus systems). Master Tech & Engineering Qualification will be advantageous. Personal Attributes: Team Player. Report & Presentation skills. Confident and proactive approach – Anticipates issues and requirements. SECTOR: Automotive https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93ZWJhcHAucGxhY2VtZW50cGFydG5lci5jb20vd2kvYXBwbGljYXRpb25fZm9ybS5waHA/aWQ9c3RhZmZzb2xzJnZhY2FuY3lfcmVmPUUuTDAwMjA0Ni9BSw==&jid=1812341&xid=E.L002046/AK

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Company based in Sunnyrock, Germiston urgently needs a CNC Mill, Lathe - CAD/CAM Trainer & Applications Engineer. TheÂ compulsory Â skill set must be: Â -Knowledge of CNC Mill & Lathe (Programming & Operating) -Experience in EDGECAM or Mastercam or Solidworks -Available for Saturday Training (2 Saturdays a month) Job Summary: Â As an Applications Engineer & Training Facilitator for CAD CAM (Computer-Aided Design/Computer-Aided Manufacturing) software and Metrology equipment, your primary responsibility will be to provide technical expertise, application support, and training to customers and internal teams. You will play a crucial role in ensuring the successful implementation and utilization of CAD CAM and Metrology equipment & software solutions. This position requires a strong background in engineering, CAD CAM software, and exceptional problem-solving and communication skills. Qualifications: Qualified Toolmaker / Fitter and Turner (advantageous)Proven experience as a CNC Machinist with expertise in both milling and lathe operations.Proficiency in programming CNC machines using CAM software and G-code.Experience in using EDGECAM / MASTERCAM / SOLIDWORKS.Strong knowledge of CNC machining principles, tooling, and materials.Excellent communication and presentation skills.Ability to adapt training methods to accommodate diverse learning styles.Patient and approachable demeanor with a passion for educating others.Physical Requirements: Ability to demonstrate and supervise hands-on training activities.Comfortable working in a machine shop environment.Application Support: Provide prompt and accurate technical support to customers and internal teams via various channels (e.g., phone, email, chat).Troubleshoot and resolve software-related issues, conducting in-depth investigations when necessary.Collaborate with software development teams to escalate and resolve complex technical issues.Responsibilities: Training Program Development: Design and develop comprehensive training programs for CNC milling and lathe operations.Create instructional materials, presentations, and hands-on exercises to facilitate effective learning.Classroom Instruction: Conduct theoretical classroom training sessions covering CNC & CAD/CAM machining principles, programming, and safety procedures.Use multimedia tools and resources to enhance the learning experience.Assess and adjust instructional methods based on the needs of individual trainees.Hands-On Training: Coordinate and conduct practical, hands-on training sessions on CNC milling and lathe machines.Guide trainees in machine setup, tooling, programming, and troubleshooting.Provide real-world examples and scenarios to reinforce practical skills.Skill Assessment: Evaluate trainee performance through practical assessments and written examinations.Provide constructive feedback to help individuals improve their skills.Curriculum Enhancement: Stay current with industry advancements in CNC machining technology.Update tr SECTOR: Manufacturing Job Reference #: JHB000341/AH

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