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*Overview*
Assist customers doing direct purchases from the company with “cash” sales. Taking face to face orders from the customer, and processing same, for immediate receipt by customer. Dealing and answering inquiries and questions, handle complaints, troubleshoot problems and provide relevant information.
*Duties*
* • Effectively implement price increases
* Ensure profit margins are maintained
* Effective interaction with logistics, finance, suppliers, etc.
* Monitor stocks and inform product managers of potential stock shortages
* Establish an understanding of systems and procedures as well as identifying improvements on these
* Any Adhoc duties as might be required within the department
* Logging onto the call centre when required
* Managing the Direct group e-mail when required
* Processing telephonic and e-mailed orders
* Assisting with routine and cycle count stock takes
* Customer satisfaction
* Accept all orders and ensure that they are processed and receipted by customer on the day
* Handling payments by customers. Payments made by form of EFT/credit card/ debit card)
* Keep customers informed and updated on the status of their orders
* Gain local market intelligence
* Liaise with existing clients, daily as well as grow the client base. (Cold calling)
* Communicate price changes to customers
*Qualifications*
* Matric
* Computer literacy
* Tertiary Qualification in Chemistry and/or Marketing will be advantageous
* Computer Literacy and knowledge of AX or similar ERP System will be advantageous
*Experience*
* 2 to 5 years in Customer Service Center environment
* Computer Literacy and knowledge of AX or similar ERP System
* Previous internal sales experience will be advantageous
*Qualifications*
* Matric
* Computer literacy
* Tertiary Qualification in Chemistry and/or Marketing will be advantageous
* Computer Literacy and knowledge of AX or similar ERP System will be advantageous
*Experience*
* 2 to 5 years in Customer Service Center environment
* Computer Literacy and knowledge of AX or similar ERP System
* Previous internal sales experience will be advantageous
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1XzU2MDY5X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1243712&xid=1555_56069
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SPAR South Rand, a division of The SPAR Group Ltd, is currently recruiting for a Leasing Manager to join our dynamic team based in Jet Park.
*PURPOSE OF THE POSITION*
* Based in Jet Park, the Leasing Manager will be responsible for the administrative, functional and legal aspects in the implementation of the retail growth plan in existing stores and ensure the organic growth through improving the existing SPAR footprint. Furthermore, to assist the Senior New Business Development Manager in the implementation of the retail growth strategy.
*KEY PERFORMANCE AREAS*
* Leases and lease management
* Lease negotiations
* Compliance with all relevant laws and SANS regulations from a property perspective
* Property management
* Manage offers
* Manage option agreements
* Manage addendums
* Manage cessions
* Compliance reports and follow-up
* Payment of rentals
* Providing advice regarding legal matters
* Reporting bi-weekly on property management
* General legal, lease and sale of business queries
* Matric or equivalent qualification
* A tertiary qualification will be advantageous
* Advanced computer skills, especially in Excel
* Valid driver’s license
* 5 Years property experience
* Able to cope under pressure and ensure deadlines are met
* Good communication skills
*Closing Date: 20 May 2022*
*Kindly note: All applications are to be submitted through the Careers Site and Pnet. Please refrain from calling the Distribution Centre (DC) or emailing applications directly.*
*If you have not had any response from us within one week of the closing date, please consider your application unsuccessful.*
*SPAR Group is an equal opportunity employer.*
*All positions are placed in accordance with the Company’s Employment Equity Plan.*
“Your application and all personal information provided herein is protected under the Protection of Personal Information Act (4 of 2013), hereinafter referred to as the “Act”.
* The SPAR Group LTD, with its head offices at 22 Chancery Lane in Pinetown, is collecting this information to enable us to facilitate your application and /or assess your suitability for the advertised position. This information will be used for this purpose only and disposed of thereafter, unless you consent to the information being retained for marketing purposes.
* Where shortlisted, your information will be retained for a period of 3 months and disposed of immediately thereafter if you are unsuccessful in your application. Where employment is offered, it will be retained as part of your employee portfolio and secured accordingly.
* This information is given to us, by you, voluntarily and of your own free will.
* If you do not wish to provide us with this information, are unable to do so, or object to it being used, it will result in the disqualification of your application.
* In the course of the recruitment process, and for matters related to your application only, we may share your information with third parties.
* You have the right to access this inform
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1XzU1OTQyX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1243615&xid=1555_55942
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We are looking for a manager to help monitor and oversee the proper functioning of our call centre. You will be required to ensure the centre is performing at its best and producing results. You will also be required to make budget plans, analyze performances and report to management on the happenings of the centre. Your contribution will make an impact on the kind of service we provide and keep our customers satisfied.
Responsibilities
* Create a task list for the call center daily activities and ensure they are achieved.
* Ensure the resources are used to produce optimal results.
* Manage the call center to achieve quantitative and qualitative objectives
* Plan and implement the overall strategy
* Track and measure productivity and compare to benchmarks
* Offer solutions for improvement
* Identify bottlenecks and suggest solutions
* Monitor the performance of the call center and regularly provide feedback.
* Collect data and statistics at regular intervals (weekly, monthly, annually) and analyze them to improve performances.
* Provide training and orientation for the recruits to provide high-quality customer service.
* Oversee the budget plans and track expenses of the call center.
* Assess performances with metrics like calls left waiting, calls missed, etc.
* Ensure that all employees adhere to the company policies and regulations.
* Prepare performance reports and report any issue to the management.
* Build relationships with staff and clients
* Create a welcoming and motivating environment for employees
* Oversee the call center altogether
* Helps call agents with challenging customer service issues.
Requirements
* Relevant bachelors degree.
* Prior experience as a call centre manager or similar position.
* Experience with customer service is compulsory.
* Proficient with MS Office and Call Centre software programs.
* Strong ability to budget and perform financial analysis.
* Strong knowledge of performance evaluation techniques and customer service metrics.
* Driven and result oriented.
* Strong problem-solving ability and analytical skill.
* Excellent multitasking, time management, and leadership skills.
* Exceptional training and coaching skills to motivate employees
* Great verbal and written communication skills
* Ability to remain calm and in control of a situation
Market Related
Requirements
* Relevant bachelors degree.
* Prior experience as a call centre manager or similar position.
* Experience with customer service is compulsory.
* Proficient with MS Office and Call Centre software programs.
* Strong ability to budget and perform financial analysis.
* Strong knowledge of performance evaluation techniques and customer service metrics.
* Driven and result oriented.
* Strong problem-solving ability and analytical skill.
* Excellent multitasking, time management, and leadership skills.
* Exceptional training and coaching skills to motiva
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1XzU1OTY3X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1243632&xid=1555_55967
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APPLICATIONS : Submitted via post to: Private Bag X895, Pretoria, 0001 or hand-deliver to: The
Department of Basic Education, 222 Struben Street, Pretoria. Please visit the
Department of Education’s website at www.education.gov.za or the Department of
Public Service and Administration vacancy circulars at www.dpsa.gov.za
FOR ATTENTION : Mr A Tsamai/Ms H Nemabaka
CLOSING DATE : 28 March 2022
NOTE : Applications must be submitted on Form Z83 obtainable from any Public Service;
Department and must be accompanied by a comprehensive CV and copies of ID
and qualifications. Divers’ License and registration certification must be attached if
required. Required documents need not be certified when applying for the post,
only shortlisted candidates will be required to submit certified documents on or
before the day of the interview following communication from HR. NB as of 1st July
2006, all new appointments in the public service have to be part of the Government
Employee Medical Scheme (GEMS) in order to qualify for a Government Medical
Subsidy. Correspondence will only be entered into with shortlisted applicants.
Applications received after the closing date, e-mailed or faxed applications will not
be considered.
OTHER POSTS
POST 09/11 : ASSISTANT DIRECTOR: SCHOOL AND DISTRICT INCIDENT MANAGEMENT
AND SUPPORT REF NO: DBE/16/2022
Branch: Delivery and Support
Chief Directorate: Provincial Monitoring
Directorate: School and District Incident Management and Support
SALARY : R477 090 per annum
CENTRE : Pretoria
REQUIREMENTS : An appropriate three year relevant (NQF level 6) post matric qualification or
equivalent qualification as recognised by SAQA; At least (3) years relevant
experience at supervisory level; Knowledge of general education legislation and
applicable policies; General knowledge of research methods and tools; Customer
relations skills; Communication (written and verbal) skills, Coordination and
organising skills; Planning and problem solving skills; Financial management skills;
Computer literacy; Team player; Work independently with minimal supervision.
DUTIES : The successful candidate will be expected to provide administrative support in the
compilation of school calendars for public schools; Provide administrative support
in school readiness monitoring; Render administrative support to the Ministry and
Parliamentarians on provincial oversight activities; Assist in resolving queries
and/or complaints that are brought to the DBE through Ministerial and DirectorGeneral’s offices; Provide administrative support to the call centre, Presidential
Hotline and website enquiries; Deal with walk in cases; Deal with administration of
budget and perform all other duties delegated by the appropriate authority.
ENQUIRIES : Mr A Tsamai Tel No: 012 357 3321/Ms H Nemabaka Tel No: 012 357 3289
NOTE : Shortlisted candidates may be expected to demonstrate their skills in a short task
as part of the interview and will be subjected to a security clearance.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNzEyXzM5X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1190241&xid=1712_39
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A dynamic and growing independent Asset Management firm seeks the technical expertise of a Salesforce Technical Business Analyst with experience in understanding and building robust and scalable business processes to fill a 12-month contract role. Your core role will be to identify, gather, analyse and create user stories for items on the product backlog and produce appropriate design and development specifications. It is essential the candidate has 3-5 years industry experience - Asset Management and Call Centre experience would be beneficial; Salesforce Service Cloud and Sales Cloud and the relevant Salesforce tools and environment; JIRA, ServiceNow and Azure DevOps; understand data and systems architecture as it relates to the distribution environment in the funds business & is able to troubleshoot and understand system integrations. You must have a strong, resilient character; be able to work under pressure and to tight deadlines and be interested in technology, able to interrogate data and enjoy resolving queries.Duties: Identify, gather, analyse and create user stories for items on the product backlog and produce appropriate design and development specifications. Configuration of Salesforce application including object setup, approvals, Omni-Channel, Omni-Flow, workflows and flows. Some development required for data queries and integration - SQL & ADF. Effectively communicate specifications and proposals to all stakeholders including product owners, users and Developers. Strong emphasis on Agile delivery and having the ability to run and deliver small enhancements with tangible milestones. Participate in the testing process ensuring all enhancements and bug fixes meet product standards and are rolled out safely. Produce training material for all enhancements delivered. Ensure that solutions conform to architectural best practices, compliance and corporate standards at all times. Manage, investigate and resolve escalated incidents and requests, including major incidents. This includes assisting in troubleshooting issues related to integrated systems, collaboration and engagement with business users, Technology teams and vendors to resolve incidents. Trace data problems back to source to determine root cause of problems and manage incidents to resolution. Maximise the use of existing technologies by applying them in innovative ways specific to this role. REQUIREMENTS: 3-5 Years industry experience - Asset Management and Call Centre experience would be an advantage. A clear understanding of the IT Development lifecycle and Agile methodology. An understanding of data and systems architecture as it relates to the distribution environment in the funds business. Experience in gathering business
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMzIwXzE0MjcyX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1214935&xid=1320_14272
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* Responsible for leading the collections team, call centre and collections processes to enhance cash flow, maximize collections, minimize bad debt and build relationships with external and internal clients through effective resolution of account queries and efficient collection of payments due to the company.
* Developing and delivering operational quality improvement that results in highly predictable and effective collections.
* Effective management of resources
* Building customer relationships and driving superior service levels
* Leading a data and technology driven approach to collections
* Develop, implement, and maintain systems, policies and procedures related to collections to ensure higher performance while adhering to companies guidelines.
QUALIFICATONS and EXPERIENCE
* Minimum of 3-year financial degree
* Post Graduate degree will be advantageous
* Minimum of 5 years experience in collections and credit management, with 3 years experience in supervisory or management role
* Experience working in a medium to large organization
POSITION OUTPUTS
Strategic Input:
* Strong leadership skills with an ability to motivate direct reports
* Setting objectives for the collections team that align with the departments/organisations goals
* Directly accountable for operationalising the strategic company collections and credit management related objectives and will drive performance and execution.
Operational Planning:
* Proven ability plan strategically and set clear operational priorities
* Solid track record of improving processes, solving complex problems and monitoring process for accuracy and effectiveness
* Develop, implement and maintain systems, policies and procedures related to collections to ensure higher performance while adhering to companys guidelines.
* Monitor primary control execution and updates as and when required.
Operations and Service Enhancement:
* This position is highly visible and requires a strong leader with the ability to prioritise, plan, and direct the team.
* Build a clear collections operating rhythm designed to deliver results while developing capabilities tied to process management and operating excellence
* Build operational rigor across the collections function, resulting in overall operating plan attainment - standardised work, performance metrics and operating rhythm
* Apply lean thinking to improve processes and identify opportunities for digitisation (Leveraging existing capabilities, Self-Service, robotic process automation, etc.)
* Establish consistent collections processes across multiple systems
* Ability to lead, direct, train and manage team
* Create a center of excellence to ensure collections processes are accretive to positive cash flow
Credit Management and Risk Assessment:
* Drive adherence to policies, processes and procedures
* Set targets and KPIs for collections and drive the achieve these targets.
* Liaise with stakeholders regarding data and required information on ke
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU0XzEwMTQwX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1185764&xid=1554_10140
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IT service provider with head office in Randburg is looking for a Technical consultant.
* Resolves technical problems that originate by telephone in a call centre/help desk environment.
* Uses expertise in customer service and technical knowledge gained from previous experience to resolve issues surrounding the installation, usage, and training of customers on software and/or hardware products.
* May work with technical, sales, customer service or marketing staff to resolve recurring problems and issues with products.
* Provides technical support to users for either PC, server or mainframe applications and hardware.
* Answers questions regarding system procedures, on-line transactions, systems status and downtime procedures.
* Interacts with network services, software systems engineering and/or applications development in order to restore service and/or identify problems.
* Maintains a troubleshooting tracking log ensuring timely resolution of problems.
* Recommends systems modifications in order to reduce user problems.
* End to end management of support tickets, ensuring accurate and timely information recorded
* Receive and log all requests and incidents
* Manage all e-mails, response times and resolution times according to SLA
* Ensure quality closure of desktop and related incidents, requests or projects within SLA
* Install, configure and support all Microsoft desktop and server operating systems.
* Install, configure and support all Microsoft and other application software (desktop and server).
* General hardware troubleshooting (desktop and server).
* General troubleshooting on all IT related equipment.
* Respond to and resolve support calls via remote connection (desktop and server).
* Assist customers telephonically.
* Remote administration of servers and workstations.
* Compile desktop and server configuration documentation for client sites.
* Execute orders and follow up service and repairs with external suppliers.
* Identify possible risks or problems and escalate to senior engineers.
• Bachelor’s degree or MCSE/MCSA
• Minimum of 2 years of relevant experience, or an advanced degree with a minimum of 1 year of relevant experience
R20 000,00 to R23 000,00 depening on experience.
• Bachelor’s degree or MCSE/MCSA
• Minimum of 2 years of relevant experience, or an advanced degree with a minimum of 1 year of relevant experience
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1XzI1NTM2X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1189953&xid=1555_25536
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Kindly note this is a work from home bases / remote work, for *Experienced Outbound Call Centre Sales Agents* anywhere in South Africa that have their OWN equipment. (Please see requirements below) We are seeking experienced outbound call centre sales agents to join our team. At Amazing Vouchers, we do not hard sell, but present, promote and sell a lifestyle product to new clients (cold leads) using conversation with the customers. The successful candidates will receive full product training, monthly basic, uncapped commission, and weekly incentives.Remuneration: R5000 per month + uncapped commission + weekly incentive paymentsRequirements and skills:Minimum 6 months outbound call centre sales experienceOwn reliable laptop/desktop Own headsets Own smartphone (for WhatsApp communication)Stable internet connection no less than 10mbs upload and download speed. Preferable: FIBRE / FIXED LTE ROUTER / RAIN 5G. (Pocket routers, MiFi routers, hotspots, and Rain 4G is not stable enough to use with our programs. We can therefore not consider anyone with these connections)Dedicated workspace for yourself (comfortable chair and table)Self-motivated, enthusiastic and go-getter attitudeExcellent English spoken communication skillsAble to work independently and self-manageGoal and target driven person
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5XzcwNDkwX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1178601&xid=1109_70490
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Insurance Retentions Consultant with minimum 2 years call centre sales experience and minimum 1 years retention experience in the short term insurance industry, required to start asap.Minimum requirements: MatricBachelors Degree or Diploma preferredNQF4 Short Term Insurance (150 FAIS credits) and RE5 essentialMinimum 2 years short term insurance sales in a call centre environment requiredMinimum 1 years retention experience essentialCold calling experience and stable employment record requiredResponsibilities: Full function Short Term Insurance and VAPS salesRetaining VAPS and Short Term Insurance clientsQuotations and arranging appointmentsClosing sales
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5XzcwNjk4X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1178302&xid=1109_70698
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A well-established business based in Centurion is looking to employ a Call Center Agent that will be the liaison between their company and its current and potential customers. Responsibilities: Manage large amounts of inbound and outbound calls in a timely manner Follow communication scripts when handling different topics Identify customers needs, clarify information, research every issue, and provide solutions and/or alternatives Seize opportunities to upsell products when they arise Build sustainable relationships and engage customers by taking the extra mile Keep records of all conversations in our call center database in a comprehensible way Frequently attend educational seminars to improve knowledge and performance level Meet personal/team qualitative and quantitative targets Requirements and skills: Previous experience in a Call Centre Agent role Strong phone and verbal communication skills along with active listening Customer focus and adaptability to different personality types Ability to multi-task, set priorities and manage time effectively High school degree Apply now! (Please note that only candidates with the abovementioned requirements would be considered and contacted)
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5Xzc0MjU1X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1189306&xid=1109_74255
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We are looking for a Call Centre Representatives to handle calls from customers and provide support to them in any way possible, You will be required to work in a time-bound environment and ensure that customer service is provided to its best quality. Responsibilities. Handle many inbound and outbound calls to customers and clients. Identify the needs of customers, resolve issues and provide solutions. Maintain good customer relations Meet personal targets and work towards meeting team targets. Requirements / Qualification Grade 11 &12 NO EXPERIENCE WILL BE NEEDED AS WE PROVIDE TRAINING
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5Xzc0MTU0X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1189241&xid=1109_74154
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I am seeking an Internal Sales & Support Administrator who is fluent in Afrikaans and English for a national multi-sensory branding company.The job description will include, but not limited to:- Generate leads by prospecting new business - Book sales appointments for Sales Reps to go in and sell the product - Meet call, appointment, and sales target set - Assist external team with closing of sales (following up on Opportunities and Chasing approvals) - Carry out accurate and efficient sales related administration Requirements: Sales experience is a MUST! Dynamic and out the box thinking Excellent verbal and written communication skills; the ability to call, connect and interact with potential customers Persuasive and goal-oriented Tenacity to handle rejection and continue with a positive attitude when reaching next potential client Excellent verbal and written communication skills; the ability to call, connect and interact with potential customers Persuasive and goal-oriented Possesses an energetic, outgoing, and friendly demeanour Eager to expand company with new sales, clients, and territories Self-motivated and self-directed Able to multitask, prioritize, and manage time efficiently Knowledge of sales process from initiation to close Ability to work independently or as an active member of a team Previous experience in outbound call centre, inside sales experience, or related sales experience preferred The ideal candidate for this position is results driven, persistent, excellent time management, excellent telephone sales, customer service, selling to customer needs, prospecting skills, motivation for sales, handled rejection, professional!
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5Xzc0MTQ3X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1189236&xid=1109_74147
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Call Centre Agent Salary: Up to R8 000 per monthOur client in the financial services industry is seeking a Call Centre Agent for their offices in Silverlakes who has experience within the loans or debt collections industry.Minimum requirements:MatricReliable own transportationPrevious Debt Collection or loans industry experience within a call center environmentComputer literate (MS Office and Excel)Strong customer service backgroundAbility to multi-taskStrong interpersonal skillsExcellent communications skillsFully Bilingual in Afrikaans and English (third language will be beneficial)Working Hours: Monday – Friday 8am – 4pmDuties will include but is not limited to:Telephonic debt collection of outstanding accounts for company providing negotiation to with clients on accounts in arrearsEffective communication and negotiation to ensure successful commitments to payFollow- up daily on progress of the PTP’sUpdating and status management of all clients’ accounts on system softwareTaking inbound callsMaking outbound callsGranting loans through the call centerScreening customers for loan approvals#CallCentreAgent #DebtCollections #FinancialServices #jobsearch #jobopportunity #hiring #lookingforstaff #communicationskill #careeropportuntiy #silverlakesjob #recruitment #recruiting #recruitmentagency #handpickedrecruitmentsa
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The Role: Contact center Sales Agent 3 month contract Position Hours 8:00 - 18:00 Mondays to Saturdays Main Purpose of Position: The successful applicant will be responsible for meeting and exceeding monthly sales targets through outbound telephonic selling and will be required to actively sell products within a pressurized environment.Main Responsibilities (including but not limited to): Conduct outbound calls and selling productsWill have to be proven closers with ability to convince clientâ??s to accept productAbility to accurately assess customer needs and potential, identify and deal with objections that may ariseBe comfortable with the sales process and show the ability to meet targetsAbility to sell high volumes of policies whilst insuring call of high qualityAbility to handle complaints as well as conflict telephonicallyAttention to detailSkills and Experience: Minimum Requirements: MS Office literateExcellent communication both verbal and writtenComputer literacy in both MS Word Excel Cooperative and empathetic to colleagues and customersRequired Knowledge and Experience: Grade 12 /MatricCredit Criminal Clear2-3 years outbound sales experience
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA4XzUxNTA5X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1189053&xid=1108_51509
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Surgo is recruiting for an experienced Russian Speaking Medical Interpreter to join their remote team.
Job Purpose:
Candidates must be able to speak Russian and English. The interpreter facilitates communication between non-English speaking patients and healthcare providers or support personnel. This involves understanding what was said, extracting the underlying meaning and intent, and expressing the message in another language in a way that invokes the same meaning. The interpreter may also explain and/or teach cultural differences or practices to health system personnel.
Requirements:
• Well versed in both Russian and English (Speak, read, write)
• National Senior Certificate / or equivalent qualification
• SA Citizen / Valid Work Permit
• Successful completion of conversation/translation competency testing in secondary language
• Knowledge of Medical Terminology essential
• Previous experience in a Health Care setting preferred
• Ability to work remotely from home
• Ability to work shifts - 24/7 Rotational Shifts
Duties and Responsibilities:
• Participate as a neutral party in the role as conduit of information that must flow between the healthcare providers, or support personnel, and the International or Domestic patient/visitors.
• Ensure that information pertaining to the patients outpatient services, hospitalization, (i.e. advance directives, consents from treatment, diagnosis and prognosis, treatment plan, follow-up appointments and Health Care Education) are accurately communicated.
• The patients questions/concerns regarding this information is to be appropriately addressed and documented per Risk Management Directives.
• Provide interpreter services, and convey the exact message as opposed to summarizing the information in a way that is subjective. Provide required documentation as identified by the International Patient Center.
• Maintain accurate daily records on all requests for service as well as the provision of services. Maintain accurate and timely documentation within program database.
• Promote customer satisfaction related to clients services; notify Supervisor of any issues that may be problematic for patients or clients staff.
• Participate in continuing education programs and competency training to enhance professional role of International Medical escort. Ensure that all policies and procedures related to process, service, and employee work rules are followed. Maintain confidentiality in all matters related to patient care and visitor issues on non-English speaking patients/families/escorts.
• Participate in on call coverage to provide interpretation/translation services during non-business hours and business hours as assigned.
• Perform other related duties incidental to the work described herein.
Salary:
• Market related, based on the level of experience
• Shift Allowance
Working Hours:
• Monday to Sunday, rotational shifts 24/7 (TBC)
Should you wish to apply for the posit...Job Reference #: 202362
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SURGO (PTY) Ltd. has partnered with a full-service brokerage firm in South Africa commissioned by various Insurance Companies to sell a variety of quality insurance products. A licensed FSP established in 2016 with the goal to ensure that the brokerage recognises individual insurance needs and works in line with the various product suppliers to meet those needs.
They are committed to fulfilling the clients insurance needs through high standards of professionalism, integrity, and innovation. They strive to be the leading insurance brokerage for all South Africans by providing advice and intermediary services that are easy to comprehend and ensure insurance cover for our clients that is affordable.
Our client is recruiting for a skilled, driven, and ambitious Experienced Health Insurance Consultant to join their team.
Requirements:
• Matric Qualification
• Clear criminal record
• 1 year cold calling experience
• Within DOFA (FSCA Qualification)
• RE5 Qualification FAIS credits required Benefits:
• Performance incentives
• Full training provided Salary: Between R8000 and R12500 plus 12 to 18 month Experience
MUST HAVE RE5 WITH FAIS CREDITS
Working hours:
• Monday to Friday, 08:00am to 05:30pm
• One Saturday every month, 09:00am to 12:00pm Should you wish to apply for the position, please apply directly via this job board, please ensure that you quote reference number 202510 subject heading or email body.
Surgo (Pty) Ltd will consider all applications in terms of its Employment Equity (EE) and is committed in maintaining diversity in its appointments. Surgo (Pty) Ltd, therefore also encourages people with disabilities and from other diverse backgrounds to apply. Due to the high volume of applications, should you not receive feedback within three months upon submission, you can assume your application was unsuccessful and we encourage you to reapply. Please note that as a registered member of APSO, Surgo (PTY) Ltd. does not hold applicants accountable for any application fee.
Your CV will be kept on our database for us to contact you should any future vacancies become available. If you do not wish for us to keep your CV for any other positions, please email recruitment@surgo.co.zaJob Reference #: 202510
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Surgo is recruiting for an experienced Korean Speaking Medical Interpreter to join their remote team.
Job Purpose:
Candidates must be able to speak Korean and English. The interpreter facilitates communication between non-English speaking patients and healthcare providers or support personnel. This involves understanding what was said, extracting the underlying meaning and intent, and expressing the message in another language in a way that invokes the same meaning. The interpreter may also explain and/or teach cultural differences or practices to health system personnel.
Requirements:
• Well versed in both Korean and English (Speak, read, write)
• National Senior Certificate / or equivalent qualification
• SA Citizen / Valid Work Permit
• Successful completion of conversation/translation competency testing in secondary language
• Knowledge of Medical Terminology essential
• Previous experience in a Health Care setting preferred
• Ability to work remotely from home
• Ability to work shifts - 24/7 Rotational Shifts
Duties and Responsibilities:
• Participate as a neutral party in the role as conduit of information that must flow between the healthcare providers, or support personnel, and the International or Domestic patient/visitors.
• Ensure that information pertaining to the patients outpatient services, hospitalization, (i.e. advance directives, consents from treatment, diagnosis and prognosis, treatment plan, follow-up appointments and Health Care Education) are accurately communicated.
• The patients questions/concerns regarding this information is to be appropriately addressed and documented per Risk Management Directives.
• Provide interpreter services, and convey the exact message as opposed to summarizing the information in a way that is subjective. Provide required documentation as identified by the International Patient Center.
• Maintain accurate daily records on all requests for service as well as the provision of services. Maintain accurate and timely documentation within program database.
• Promote customer satisfaction related to clients services; notify Supervisor of any issues that may be problematic for patients or clients staff.
• Participate in continuing education programs and competency training to enhance professional role of International Medical escort. Ensure that all policies and procedures related to process, service, and employee work rules are followed. Maintain confidentiality in all matters related to patient care and visitor issues on non-English speaking patients/families/escorts.
• Participate in on call coverage to provide interpretation/translation services during non-business hours and business hours as assigned.
• Perform other related duties incidental to the work described herein.
Salary:
• Market related, based on the level of experience
• Shift Allowance
Working Hours:
• Monday to Sunday, rotational shifts 24/7 (TBC)
Should you wish to apply for the position...Job Reference #: 202356
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SURGO (PTY) Ltd. has partnered with a full-service brokerage firm in South Africa commissioned by various Insurance Companies to sell a variety of quality insurance products. A licensed FSP established in 2016 with the goal to ensure that the brokerage recognises individual insurance needs and works in line with the various product suppliers to meet those needs.
They are committed to fulfilling the clients insurance needs through high standards of professionalism, integrity, and innovation. They strive to be the leading insurance brokerage for all South Africans by providing advice and intermediary services that are easy to comprehend and ensure insurance cover for our clients that is affordable.
Our client is recruiting for a skilled, driven, and ambitious Life Insurance Sales Consultant to join their team.
Requirements:
• RE5 Qualification if not within DOFA date
• 1 year Telesales experience (Selling any long-term Insurance)
• Must have at least 1 year cold calling experience
• Must be able to speak and understand Zulu and English Benefits:
• Incentives
• Full training provided Salary: Guaranteed R5 500 pm basic plus commission
Working hours:
• Monday to Friday, 08:00am to 05:30pm
• One Saturday every month, 09:00am to 12:00pm
Should you wish to apply for the position, please apply directly via this job board, please ensure that you quote reference number 202511 subject heading or email body.
Surgo (Pty) Ltd will consider all applications in terms of its Employment Equity (EE) and is committed in maintaining diversity in its appointments. Surgo (Pty) Ltd, therefore also encourages people with disabilities and from other diverse backgrounds to apply. Due to the high volume of applications, should you not receive feedback within three months upon submission, you can assume your application was unsuccessful and we encourage you to reapply. Please note that as a registered member of APSO, Surgo (PTY) Ltd. does not hold applicants accountable for any application fee.
Your CV will be kept on our database for us to contact you should any future vacancies become available. If you do not wish for us to keep your CV for any other positions, please email recruitment@surgo.co.zaJob Reference #: 202511
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SURGO (PTY) Ltd. has partnered with a full-service brokerage firm in South Africa commissioned by various Insurance Companies to sell a variety of quality insurance products. A licensed FSP established in 2016 with the goal to ensure that the brokerage recognises individual insurance needs and works in line with the various product suppliers to meet those needs.
They are committed to fulfilling the clients insurance needs through high standards of professionalism, integrity and innovation. They strive to be the leading insurance brokerage for all South Africans by providing advice and intermediary services that are easy to comprehend and ensure insurance cover for our clients that is affordable.
Our client is recruiting for a skilled, driven, and ambitious Cross Selling Insurance Sales Consultant to join their team in Roodepoort.
Requirements:
• 1 year Telesales experience (Selling any Insurance)
• Must have at least 1 year cold calling experience
• Experience in selling funeral, medical aid or Medical insurance before (advantageous)
• Must be able to speak and understand Zulu and English properly
Benefits:
• Incentives
• Full training provided Salary:
Month 1: R4500 Performance commission plus sales Month 2: R4500 Performance commission plus sales Month 3: R4500 Performance commission plus sales Month 4 onwards: Remuneration is based on performance commission, according to the sliding scale plus 100% sales commission on successfully collected first premium
Working hours:
• Monday to Friday, 08:00am to 5:30pm
• One Saturday every month, 09:00am to 12:00pm
Should you wish to apply for the position, please apply directly via this job board, please ensure that you quote reference number 202508 subject heading or email body.
Surgo (Pty) Ltd will consider all applications in terms of its Employment Equity (EE) and is committed in maintaining diversity in its appointments. Surgo (Pty) Ltd, therefore also encourages people with disabilities and from other diverse backgrounds to apply. Due to the high volume of applications, should you not receive feedback within three months upon submission, you can assume your application was unsuccessful and we encourage you to reapply. Please note that as a registered member of APSO, Surgo (PTY) Ltd. does not hold applicants accountable for any application fee.
Your CV will be kept on our database for us to contact you should any future vacancies become available. If you do not wish for us to keep your CV for any other positions, please email recruitment@surgo.co.zaJob Reference #: 202508
2d
1
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SURGO (PTY) Ltd. has partnered with a full-service brokerage firm in South Africa commissioned by various Insurance Companies to sell a variety of quality insurance products. A licensed FSP established in 2016 with the goal to ensure that the brokerage recognises individual insurance needs and works in line with the various product suppliers to meet those needs.
They are committed to fulfilling the clients insurance needs through high standards of professionalism, integrity and innovation. They strive to be the leading insurance brokerage for all South Africans by providing advice and intermediary services that are easy to comprehend and ensure insurance cover for our clients that is affordable.
Our client is recruiting for a skilled, driven, and ambitious Sales Consultant to join their team in Benoni
Requirements:
• Minimum 6 months sales experience
• Must be within DOFA
• Must have cold calling experience
• Must speak and understand English and Afrikaans fluently
Benefits:
• Performance Incentives
• Full training provided
Salary: R8 000 basic plus commission
Working hours:
Monday to Friday, 08:00am to 05:30pm
One Saturday every month, 09:00am to 12:00pm
Should you wish to apply for the position, please apply directly via this job board, please ensure that you quote reference number 202630 subject heading or email body.
Surgo (Pty) Ltd will consider all applications in terms of its Employment Equity (EE) and is committed in maintaining diversity in its appointments. Surgo (Pty) Ltd, therefore also encourages people with disabilities and from other diverse backgrounds to apply. Due to the high volume of applications, should you not receive feedback within three months upon submission, you can assume your application was unsuccessful and we encourage you to reapply. Please note that as a registered member of APSO, Surgo (PTY) Ltd. does not hold applicants accountable for any application fee.
Your CV will be kept on our database for us to contact you should any future vacancies become available. If you do not wish for us to keep your CV for any other positions, please email recruitment@surgo.co.zaJob Reference #: 202630
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