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Job Title: Call Centre AgentLocation:132 Fox Street Mathomo mall Marshalltown Johannesburg 2001About the RoleWe are looking for motivated and customer-focused Call Centre Agents to join our team. The successful candidates will be responsible for handling inbound and outbound calls, assisting customers with inquiries, resolving complaints, and providing excellent customer service.Key Responsibilities* Answer incoming customer calls professionally and efficiently.* Make outbound calls when required.* Respond to customer inquiries and provide accurate information.* Resolve customer complaints and escalate issues when necessary.* Maintain detailed records of customer interactions.* Meet daily and monthly performance targets.* Follow company policies and procedures at all times. Requirements* Grade 12 / Matric certificate.* Previous call centre or customer service experience is advantageous.* Excellent verbal and written communication skills.* Strong problem-solving and interpersonal skills.* Ability to work under pressure and meet targets.* Computer literacy and proficiency in Microsoft Office.* Ability to work flexible shifts when required.What We Offer* Competitive salary.* Performance-based incentives.* Ongoing training and career development opportunities.* Supportive and dynamic work environment.How to ApplyInterested candidates should submit their CV and a brief cover letter to (recruitment@codelis.co.za)We thank all applicants for their interest; however, only shortlisted candidates will be contacted.We are looking for motivated and customer-focused Call Centre Agents to join our team. The successful candidates will be responsible for handling inbound and outbound calls, assisting customers with inquiries, resolving complaints, and providing excellent customer service.

Johannesburg CBD