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Functions / Responsibilities: Analysis ? Analyse performance criteria and identify cost saving opportunities in the execution of Massmart transport services across Massmart chains,? Design, preparation and distribution of Massmart group transport KPIs and reports,? Massmart group Haulier performance scoring and reporting,? Profitability analysis of the Massmart group transport functions and propose performance improvement,? Assisting with business case creation detailing transport savings in the group as a result of the Massmart Transport function.? Audience: Supply Chain Directors in each chain, Supply Chain Senior Managers in each chain, Massmart Supply Chain senior management and executive,? Scenario modeling for the group in PLATO? Fleet mix modelling, buy or rent fleet, fleet deployment strategies, omni channel considerations for fleet sharing, labour balancing, effects of standing time, fleet capacity identification, vehicle optimization.? Financial analysis and support of various projects, proposals, contracts, billing methods, etc.? Reporting on NPV, IRR, ROIC, and TCTS criteria for Massmart Transport. TMS Implementation ? Undertake business case reviews and prepare business requirements documents to support the implementation of TMS across chains? Conduct Massmart business requirements process reviews and critically assess current business processes and propose process improvements and enhanced IT architecture between WMS, TMS and reporting systems? Engage IT service providers to design, develop and implement required Massmart Transport systems? Present business solutions to management for acceptance and approval? Undertake UAT and fault finding of proposed designs? Conduct workshops with all stakeholders ( DC, Transport, Finance, IT, risk) to ensure Massmart IT governance and risk protocols are complied with? Undertake training for proposed solutions with all stakeholders? Implement new systems and ensure business goals are achieved? Implement KPI reports to ensure user compliance and business goal alignment PLATO Support ? Assisting in the rollout of existing and future TMS functions to new business units and chains (pre-pick planning, etc.),? Maintaining and optimizing scheduling parameters,? Ensuring that the PLATO system is configured correctly,? Training of new users,? Preparation of Change Control documentation for BSP and Massmart Supply Chain senior managers,? First line support for issues experienced by the users,? Remain abreast of developments in the PLATO system Requirements: ? Relevant Tertiary Qualification (Logistics, Supply Chain, Commerce, etc.)? Excel (Advanced)? Transport or Supply Chain operations experience (5 yea
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA4XzUzOTMzX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1197161&xid=1108_53933
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Our client, a nonprofit housing institution established in 2004, offers affordable transitional and communal housing in Johannesburgs inner city and Cape Town - fully accredited by the Social Housing Regulatory Authority (SHRA). They are currently recruiting for a Housing Manager to Join their team based in Cape Town.
Job Purpose:
Rent collection and management of vacancies. Management of client relationships. To oversee the maintenance management of the buildings and the grounds. Management of visiting stakeholders, staff, and service providers.
Responsibilities:
Client Services Management
• Manage vacancy levels in the buildings by assisting prospective tenants, facilitating viewing of vacant units, sourcing new tenants, and conducting information and leasing workshops.
• Manage the rental collection process by distributing rental statements, reviewing arrears reports, following up on tenants in arrears, distributing arrears letters, and implementing credit control procedures
• Manage and facilitate the intake and exit process for new tenants, including welcoming and inducting them, discussing house rules, and completing take-on snag lists with both new and existing tenants while also managing the tenant exit process Service Provider Management
• Review the performance of relevant staff and service providers such as cleaners, maintenance personnel, security, garden services, refuse removal, and MES, by conducting meetings and providing feedback on their performance HR / Staff Management
• Identify, recruit, interview, and select suitable candidates for vacant positions on site; induct, train new staff, and facilitate the probation period process.
• Conduct performance appraisals, derive action plans to improve performance, identify training opportunities, conduct disciplinary processes when required, motivate teams, and hold weekly meetings Maintenance and Security
• Review overall maintenance and security of the building, liaising with the maintenance manager on identified concerns
• Address maintenance requirements reported by tenants by investigating work needed, requesting work orders, attending to minor maintenance, overseeing the in-house maintenance team, and reporting on service provider performance
• Manage the buildings condition by inspecting the premises, identifying concerns, investigating and reporting security or maintenance incidents, and ensuring the cleaning team is well-equipped and trained to maintain cleanliness Administration
• Complete weekly and monthly reports accurately and on time, attend meetings with Internal Influencers.
• Process and send all documentation to the head office Social Climate Management
• Review the social climate in the building, address minor social issues, and refer them to the MES social worker when necessary
• Report any major social issues and encourage tenant participation
• Address tenant behavioral issues promptly, issuing warnings as needed for violations of ...Job Reference #: 202655
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