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Develop analytical models and Data Visualisations to provide comprehensive information support to the business for informed decision making.
Responsibilities
Analytical Modeling
Create analytical models by translating business requirements to a framework that suits business analysis. Build data from company systems into an analytical model that provides trends and patterns relating to any short-term insurance metrics. Demonstrate functionality of built BI models to target audience as per business request.
Operational Support
Provide operational support services and ensure server availability during operational hours. Monitor user-acceptance testing of Data Visualisation models. Administration of business intelligence management console, including task schedule and on-going monitoring and maintenance of BI solution.
Business Requirements Identification
Collect business requirements using a variety of methods to provide suitable solutions based on the business need, developed within the architecture framework.
Data Collection and Analysis
Conduct research using primary data sources and select information needed for the analysis of key themes and trends
Insights and Reporting
Prepare and coordinate the completion of various data and analytics reports by identifying insight from information contained within the general BI models and present these insights to stakeholders in the business.
Stakeholder Engagement
Build relationships across the business and find out their needs/issues/concern and reacting to these by arranging meetings and events and drafting supporting materials to promote understanding and commitment. Ensure that business objectives and personal delivery aligns to and meets the service principles.
Improvement / Innovation
Manage focus and priorities to keep working on the most commercially beneficial tasks for the organisation. Leverage all available information from our partners, the industry, and internally to ensure we are constantly reviewing our departmental processes, systems and protocols with a view to improve efficiencies. Analyse current performance inhibitors and finding solutions to ensure businesscontinuity. Develop Ideas, provide an innovative and ever evolving set of systems and processes.
Performance Management
Manage user expectations and deliverables within work stream. Prioritise own workflow and ensure work is completed to the required standards of productivity, quality and timeliness.
Database Specifications
Provide information and comments on suitability during approval process for database specifications to ensure all agreed standards and protoco...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yMjU5MTA3OTc3P3NvdXJjZT1ndW10cmVl&jid=1502238&xid=2259107977
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Receptionist (Office support/ minutes typing)
As the face of our company, the receptionist will set the tone for your clients’ first impressions.
Minimum Qualification Requirements:
Grade 12Own Transport is advantageous.Highly organized, with the ability to efficiently manage administrative tasks.Candidate must be well presented.Minute Typing from recordings – Must have previous experience.
STRONG Computer /System Skills Required
Experience with MS WordExperience with MS ExcelExperience with MS OutlookWilling to learn.
Roles and Responsibilities:
The successful candidate will:Welcome and assist visitors in a professional and friendly manner.Responsible for all incoming calls at the switchboard: Polite answering, transferring calls to the correct department and communicating messages timeously.Ad hoc duties as and when required.Courier service - arranging for collections and deliveries.General secretarial/administrative/filing duties for various directors and managersUpdate various Excel spreadsheets daily, weekly, and monthly.Managing the bookings of the boardrooms and meeting roomsMaintaining safety and hygiene standards of the reception area
Personal attributes required:
Must have a confident and professional telephone manner.Must be professional in approach and appearance with a vibrant personality.Must be well spoken and be able to interact in a polite and composed manner at all times.Must have the ability to organise, multitask, prioritise and work well under pressure.Must be able to use initiative, pay attention to detail and have a strong sense of urgency.Must be trustworthy, reliable, and punctual at all times.Must have to ability to learn quickly, be resourceful and be proactive when issues arise.Must be flexible, agile and able to work in a team as well as independently.Must possess a high level of maturity and integrity.Must promote a positive working environment.Must be able to interact in a polite and composed manner at all times.Must promote a positive working environment.Team PlayerCustomer FocusedAttention to detail.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS81NTE2MzA3MTI/c291cmNlPWd1bXRyZWU=&jid=1677185&xid=551630712
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Minimum Requirements:
Matric and relevant tertiary qualification3 - 5 years’ specialist recruitment/ talent acquisition experience in a recruitment agency with a proven track record (Not Negotiable)Solid understanding of the recruitment life cycle.Ability to work under pressure and handle conflicting deadlines with a sense of urgencyExcellent hit rateProof of previous placements made360-degree recruitment experience and business developmentMust be competent and proficient in all MS Office packagesStrong business development experienceExcellent communication skillsValid drivers license and own transport
Job Responsibilities:
Providing advice on the career opportunities in the markets we serve, including how to improve a CV.Briefing candidates on suitable roles and preparing them for interviews.Managing the recruitment process, from the initial interview through to the offer being made.Facilitate negotiations between the client and candidate, such as salary and start date, and provide feedback before and after interviews.Conduct reference checks, client visits and cold calling.Maintaining the candidate database and promoting jobs to new and existing candidates.Introducing suitable candidates to new and existing clients.Developing long term relationships with clients by building and understanding of their structure, culture, hiring needs and preferences.Headhunting / executive searchesDesigning and running recruitment campaigns including the creation of advertisements.Managing the recruitment process in full from registering a vacancy to the arrival of the successful placement.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zMzA4MzM4MDM0P3NvdXJjZT1ndW10cmVl&jid=1319512&xid=3308338034
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Please note that this position is based in The Middle East, relocation, accommodation and additional benefits apply.
A trusted and well established client of ours in The Middle East is seeking an experienced Staff Nurse who would be responsible for providing comprehensive nursing care to their live-in employees.
Duties and Responsibilities:
• Provides total patient care as assigned according to the core standards of patient care and established policies and evidence-based practices.• Assumes accountability for assessing, planning, implementing and evaluating care as well as discharge planning for each patient.• Contributes to decreasing the length of stay/waiting time as per unit specific goal.• Works in collaboration with Case Management to achieve goals.• Demonstrates collaborative multi-disciplinary partnerships working towards the achievements of constant improvement in quality patient care.• Acts as an advocate for patients and families.• Identifies ideas that will improve the quality of patient care and issues that will negatively affect patient care outcomes, using the professional practice framework.• Promotes a safe environment and safe patient care by embracing a safety culture and identifying areas of risk to head nurse or designee.• Complies with policies for personal and patient safety and for the prevention of healthcare associated infections.• Contributes to the achievement of cost efficiency savings on unit.• Maintains an awareness of resource utilization, exercising care in the ordering and use of staff, equipment, and materials.• Participates in new staff/nursing student orientation aimed at developing competence and performance.• Assists in maintaining a suitable learning environment and acts as a preceptor/mentor in the supervision and teaching of nursing students and new staff to develop their competence.
Requirements:
Bachelor’s Degree in Nursing
Minimum 3 years of clinical/staff nursing experience
Please note that by submitting your personal information to Deka Minas you free-willingly issue the business consent to make use of such data for the specific purpose of securing you either permanent or temporary employment. Our business makes use of a POPIA compliant database and you have the right to access, right to correction and right to deletion of your personal information.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS80MTgwMjM5MzQ0P3NvdXJjZT1ndW10cmVl&jid=1575135&xid=4180239344
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To lead the research conducted by the group in areas such as performance modelling of road construction materials, pavement design, road rehabilitation design and analysis methods, and monitoring performance of roads.
Key Accountabilities:
Provide technical and strategic leadership to staff in the Pavement Design and Construction (PDC) research group by ensuring quality scientific outputs and the professional development and transformation of the group’s scientific capacity.Promote a culture of scientific excellence in terms of both quality and delivery.Lead research in the structural design of road pavements.To become recognised as an expert in the field of PDC and associated research. providing thought leadership.Networking ability both nationally and internationally, and proven networks within all aspects of transport infrastructure design, construction, maintenance and rehabilitation.Proven contract and project management experience on medium to large-scale projects, preferably involving multi-disciplinary research and development, both in South Africa and internationally.Provide effective mentorship to other colleagues. to enhance research capability within the research group.
Minimum Requirements:
A Masters’ degree in Civil Engineering, a PhD in Civil Engineering is preferable.10 years civil engineering experience specialisation in pavement design.A track record in attracting and securing funding to support a team and formulating strategies.Registration with a relevant professional body.Good understanding of the transport sector in South Africa.Excellent interpersonal and organisational skills.Ability to continuously disseminate research outputs in the form of technical papers.Ability to innovate and generate new knowledge.Must have good communication, presentation and writing skills.Must have the ability to work accurately, efficiently and independently as well as in a team.Must be computer literate as well as have the ability to understand and use domain specialised software.Ability to work in a methodical manner is essential.Ability to carry out strategic stakeholder interactions at all levels.Ability to effectively present ideas, concepts, plan and procedures.Demonstrated track record of the ability to work accurately, independently and efficiently.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zNTkxOTA2MTM0P3NvdXJjZT1ndW10cmVl&jid=1305807&xid=3591906134
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Duties & Responsibilities:
As a Compliance Officer at a leading FSP, you will play a pivotal role in ensuring that our organization complies with relevant legislation efficiently and effectively. Your responsibilities will include:
Providing legal advice and opinions to the management as needed.Offering support to the Compliance Department in the implementation of legislation and approval of debarment charge sheets.Keeping the company informed about the latest legislative developments impacting our business.Updating policies and procedures to align with legislation and ensuring they are written in plain language.Formulating and collating comments on proposed new legislation and communicating changes to line management.Organizing strategic sessions to discuss the potential impact of regulatory changes and coordinating feedback.Ensuring compliance with laws, regulations, and industry requirements by updating policies and procedures.Developing policies where necessary and ensuring that existing policies and procedures are updated in line with legislation.Strategically planning for business adjustments in response to legislative developments.
Regulatory Universe:
Providing input to the Regulatory Universe.Being responsible for the completion and maintenance of the Regulatory Universe.
Compliance Risk Management Plans (RMPs):
Adopting Risk Management Plans (RMPs) in consultation with the embedded business risk management function.Developing RMPs in collaboration with the embedded business risk management function.Ensuring the appropriate use of the compliance risk management tool.
Advisory:
Analyzing and identifying compliance risks and providing advice to management, relevant committees, the business risk management function, and employees.Offering assistance and advice on compliance issues related to new businesses, products, marketing campaigns, promotional items, trademarks, and other projects.
Reputational Risk:
Safeguarding the reputation of the company by ensuring compliance with related reputational risk policies and procedures.
Monitoring:
Creating a compliance monitoring plan in consultation with the embedded business risk management function and tracking progress.Monitoring, in conjunction with the embedded business risk management function and the combined assurance structure, the adherence to the Compliance framework, legal and regulatory standards, to identify areas of improvement and detect significant compliance breaches and exposures.Ensuring there is an RMP for all high-risk legislation pertinent to the Business in line with the compl...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xNDc5MjY1NDIxP3NvdXJjZT1ndW10cmVl&jid=1746576&xid=1479265421
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LetsLink recruitment is currently seeking a Registered Nurse with ICU training (Trauma ICU) to join the team of a private hospital in Johannesburg. As a ICU Trained Registered Nurse, you will be responsible for providing direct and/or indirect nursing care to patients, assessing patient needs, and executing nursing care plans. You will be expected to participate in Clinical Governance and maintain a positive professional image.
Key Responsibilities:
Provide patient care in accordance with your Scope of Practice and assume total responsibility for these activities.Develop appropriate nursing care plans for all patients and ensure that they are prepared for procedures.Contribute to the holistic care of patients and practice effective risk prevention and management.Participate in the Theatre quality improvement program and maintain effective communication with patients pre and post-operatively.Promote health and well-being, practice infection prevention and all Standard precautions, and maintain good public relations with patients, relatives, and visitors.Execute all procedures according to hospital standards and refer all complaints from patients and doctors to the Theatre Manager.Provide and supervise the delivery of evidence-based nursing care, communicate, and assist the surgical team during the procedure.Administer and store medication in accordance with policies and procedures.
Qualifications:
Relevant nursing qualification (Diploma in General Nursing or Bachelor of Nursing Degree)Registration with the South African Nursing Council as a Registered NursePost basic qualification in critical careCompliance with the SANC code for a Registered Nurse and all applicable healthcare legislation
Experience:
ICU experience is essentialCapacity to implement and maintain standards of health practice required from all accredited bodies and appropriate health legislation
Knowledge:
Thorough knowledge of general/specialized nursing theory and practiceExtensive knowledge of modern nursing care principles and practices in the highly specialized field of intensive care nursing
If you meet the qualifications and are interested in this exciting opportunity, please submit your application today to vacancy at letslink dot co dot za or contact Gary on 011 0261907Please view our website: letslink dot co dot za and contact Gary.Closing date of 30.04.2023.By applying for this position and providing us with your CV and other personal information, you are consenting to the information being used for the specific purpose for which it was provided, which is recruitment purposes and possible appointment purposes (Should you be successful). Please note that your information will be processed for recruitm...
https://www.ditto.jobs/job/gumtree/2467311187?source=gumtree
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Responsible for developing and implementing social media strategies in order to increase the brands online presence and improve the marketing and sales efforts. Run the social marketing campaigns through social media platforms and work closely with marketing and sales departments, the brand team as well as with our digital in-house team. Have a finger on the pulse of the latest social media trends and able to execute campaigns accordingly. Drive to change the status quo and build purposeful brands.
Responsibilities
Strategy and Roadmap
Create marketing and social media campaigns and strategies, including budget planning, content ideation and implementation schedules. Create integrated and cost-effective social media strategies.
Social Marketing Plan Execution
Manage large, top-of-funnel digital marketing campaigns and several aspects of the execution plan, such as creating concepts and contents, setting audiences and value propositions, and integrating digital channels. Set and implement social media and communication campaigns to align with marketing strategies. Set out social media activities and or creative to meet campaign objectives. Stay abreast of micro moments and position the brand to have a presence during those micro moments.
Marketing Campaign Development
Coordinate activities of affiliates agencies and act as their primary point of contact while working within an established SLA to deliver successful advertising/promotion/other marketing campaigns.
Stakeholder Engagement
Ensure brand consistency in marketing and social media messages by working with various company department members, including advertising, product development and brand management. Communicate TIHs CSI efforts to business.
Social Marketing Capabilities
Explore new opportunities and trends across the social marketing space and support implementation of specific capability-building initiatives outlined in the social marketing capability road map. Grow and expand company social media presence into new social media platforms and increase presence on existing platforms including Facebook, LinkedIn, Twitter and Instagram.
Website Maps and Templates Development
QA our website properties to make sure they are aligned to our social media efforts and communications Provide & QA engaging text, image and video content for social media accounts.
Insights and Reporting
Collect customer data and analyses interactions and visits, use this information to create comprehensive reports and improve future marketing strategies and campaigns. Analyse and report on social media campaigns.
Continuous Improvement
Review existing operations in ...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS83ODk0NzIzMTA/c291cmNlPWd1bXRyZWU=&jid=1611774&xid=789472310
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Please note that this position is based in The Middle East, relocation, accommodation and additional benefits apply.
Quality Control Manager
Our Client is a global leader in the design, manufacturing, and rental of advanced Oil and Gas drilling equipment and cutting-edge downhole tools for vertical, directional, and horizontal drilling application is seeking an accomplished and results-driven Quality Control Manager to lead quality assurance efforts within the machine shop and Oil & Gas drilling equipment environment.
The Quality Control Manager will possess a minimum of 8 years of hands-on experience, preferably with a background in machining under the API standards, and aproven track record of driving continuous improvement in quality management. The candidate must also hold qualifications in ISO 9001:2008, with a keen eye for detail and a commitment to maintaining the highest levels of quality control and compliance.
Key Responsibilities:? Develop, implement, and manage comprehensive Quality Control (QC) programs, policies, and procedures tailored to the unique requirements of our machine shop and Oil & Gas drilling equipment operations.? Lead a team of QC inspectors and technicians, providing guidance, training, and mentorship to ensure accurate and consistent execution of quality checks andinspections.? Collaborate closely with engineering, manufacturing, and operations teams to integrate quality considerations into design, production, and assemblyprocesses.? Conduct in-depth audits and assessments of manufacturing processes, equipment, and documentation to identify potential areas for improvement andensure compliance with API machining standards and ISO 9001:2008.? Monitor and analyze quality performance metrics, utilizing data-driven insights to make informed decisions and drive continuous improvement initiatives.? Lead and participate in cross-functional teams for failure analysis, design reviews, and process optimization to enhance product quality and reliability.? Liaise with external suppliers, vendors, and customers to communicate quality requirements, resolve quality-related issues, and promote a culture of qualityexcellence.? Ensure effective management of quality documentation, including inspection reports, test records, and certificates, in compliance with industry standards andregulatory requirements.
Qualifications and Experience:? Minimum of 8 years of progressive experience in Quality Control, with a strong preference for candidates with a machining background under API standards.? Solid understanding of ISO 9001:2008 quality management principles and practices.? Exceptional leadership and team management skills, with the ability to motivate and inspire a diverse team.? Proficiency in root cause analysis, CAPA methodolog...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xNTcyOTMyODcyP3NvdXJjZT1ndW10cmVl&jid=1681952&xid=1572932872
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We are looking for a creative and very passionate Copywriter to write clear and concise copy for any of marketing collateral (products brochure, blogs, ads, publications and websites). Your words will inform and engage target audiences.
Our ideal candidate is a team-spirited, skilled and imaginative writer with an eye for detail. If you can grasp project requirements quickly and offer valuable insight, we’d like to meet you.
Submit up to three writing samples, so we can get an idea of your best work. Feel free to include links to your content or portfolio in your application.
Primary Responsibilities for the Role
Writing clear, compelling copy for various mediums (e.g. ads, blog posts, newsletters, mailers, brochure and other marketing collateral on & offline )
Conducting thorough research and interviews
Working with creative professionals to build marketing projects and campaigns.
Research industry-related topics (combining online sources, interviews and studies)Conduct high-quality research and interviewsWrite clear marketing copy to promote our products/servicesPrepare well-structured drafts using Content Management SystemsProofread and edit blog posts before publicationSubmit work to editors for input and approvalCoordinate with marketing and design teams to illustrate articlesConduct simple keyword research and use SEO guidelines to increase web trafficPromote content on social mediaIdentify customers’ needs and gaps in our content and recommend new topicsEnsure all-around consistency (style, fonts, images and tone)Update website content as needed
Minimum Qualification and Experience Requirements
Proven experience as a copywriter or related roleKnowledge of online content strategy and creationExcellent writing, editing and proofreading skillsExperience with SEOStrong research skillsCreativityCollaborative spiritExcellent time-management and organizational skillsBSc/BA in marketing, English, journalism or related fieldKnowledge of French language may be beneficial
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xNjc2NDMyNzgyP3NvdXJjZT1ndW10cmVl&jid=1280285&xid=1676432782
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Environment Manager
Please note that this position is based in The Middle East, relocation, accommodation and additional benefits apply.
A trusted and well established client of ours in The Middle East is seeking an experienced Environment Manager to:
Inspect sites to ensure all applicable laws and regulations are adhered to in line with the company’s strategic objectives. Develop and implement environmental policies and procedures, conduct environmental audits and inspections, and prepare environmental reports and educate employees on environmental issues and promote sustainable practices.
Requirements:
Related degree mandatory15+ years of experience mandatoryPrevious experience in The Middle East preferred
Please note that by submitting your personal information to Deka Minas you free-willingly issue the business consent to make use of such data for the specific purpose of securing you either permanent or temporary employment. Our business makes use of a POPIA compliant database and you have the right to access, right to correction and right to deletion of your personal information.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS80NTEwMjcwMTM/c291cmNlPWd1bXRyZWU=&jid=1615823&xid=451027013
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Please note that this position is based in The Middle East, relocation, accommodation and additional benefits apply.
Our client is a global leader in the design, manufacturing, and rental of advanced Oil & Gas drilling equipment and cutting-edge downhole tools for vertical, directional, and horizontal drilling applications. As part of the dedicated team, you will play a pivotal role in upholding their reputation as a trusted and reliable partner in the energy sector.
Position Summary:
We are seeking an experienced Health, Safety, and Environment (HSE) Coordinator to join the dynamic team. The HSE Coordinator will be responsible for promoting a culture of safety, ensuring compliance with all relevant regulations, and implementing effective HSE policies and procedures across our machine shop environment. The ideal candidate will possess a minimum of 5 years of on-the-job experience, with a significant portion of that experience preferably gained in a machine shop or related manufacturing setting. A NEBOSH certification is a mandatory requirement for this role.
Key Responsibilities:
Develop, implement, and maintain comprehensive Health, Safety, and Environment (HSE) programs, policies, and procedures tailored to the unique challenges of our machine shop operations.Lead and facilitate HSE training programs for employees, contractors, and visitors to ensure a high level of awareness and adherence to safety protocols.Conduct thorough risk assessments and inspections of equipment, machinery, and work areas to identify potential hazards and recommend corrective actions.Collaborate closely with cross-functional teams, including operations, engineering, and maintenance, to ensure seamless integration of HSE considerations into daily operations.Investigate and analyze incidents, accidents, near-misses, and unsafe conditions, and develop detailed reports with actionable recommendations for continuous improvement.Maintain up-to-date knowledge of local, regional, and international HSE regulations and standards applicable to the Oil & Gas industry.Monitor and track key HSE performance indicators, preparing regular reports for management to drive data-informed decision-making.Liaise with external regulatory agencies and industry partners as needed to ensure compliance and share best practices.Foster a culture of safety awareness, ownership, and accountability among all employees, encouraging active participation in safety initiatives.Oversee emergency response plans and drills, ensuring preparedness and effective execution in critical situations.Participate in internal and external audits to assess HSE program eff...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yMTYyODA3OT9zb3VyY2U9Z3VtdHJlZQ==&jid=1681953&xid=21628079
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The ideal candidate will be responsible for overseeing the day to day operations of the division, managing the team and work processes and meeting the divisions financial target. You will also be engaging with clients on a daily basis taking instruction and delivering diverse company secretarial services to clients.
Responsibilities:
Meet target and manage the budget requirementsManage the overall operations of the departmentMeeting client expectations in terms of service delivery and quality of workPlanning, organising and leading the work of teamManage the workflow processesEnsure policies and procedures are followedBuild relationships with clientsMaintaining quality by enforcing quality and excellent client service by analysing and resolving client service problems, managing the customer satisfaction surveys and net Promoter score results.Review processes and procedures for any potential improvement
Qualifications:
Diploma/degree
Work Experience:
+8 years experience in the field2 to 3 managerial experience
Knowledge:
Company ActKing IVCIPC proceduresSecretarial programme (Profsoft)
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS82OTI3MzAxOT9zb3VyY2U9Z3VtdHJlZQ==&jid=1301884&xid=69273019
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Our client in the Automotive Industry based in Elandsfontein is currently looking to employ a Dispatch Supervisor.
An awesome career opportunity awaits!
Requirements:
Grade 12 Certificate.Certificate in Logistics / Warehousing / Supply Chain or related fields (NQF 5).Diploma in Logistics / Warehousing / Supply Chain or related fields (NQF 6).3 years’ experience in Logistics / Warehousing / Supply Chain operations of which at least, 1 to 2 years should be at supervisory level.Experience in working Shifts.Computer Literacy (MS Office Suite; SAP; and other job-specific software systems).In-depth knowledge of Dispatch / Warehousing / Logistics / Supply Chain-related practices, procedures and processes.Sound understanding of compliance with applicable legislation, safety and other related manufacturing regulations.Communication skills (both verbal and written).
Responsibilities:
Achieves dispatch targets through the optimum use and application of resources and skills.Ensures operational effectiveness, efficiency, and quality to achieve targets in accordance with timeframes and schedules.Ensures open communication channels with relevant departments to ensure highest standards of customer service is performed.Completes, processes, and updates all dispatch records and related documentation.Supervises and oversees inventory, labelling processes.Ensures efficient invoicing and loading process of SDAs.Operates within controls and procedures to ensure integrity.Identifies and reports risks or areas of concern to management within own department and area of responsibility.Ensures compliance with all relevant regulations and procedures to prevent fruitless, wasteful, and irregular expenditure.Accepts responsibility for Health and Safety by creating awareness, as well as to address all unsafe practices in a timeous manner.Maintains effective working relationships with customers (both internal and external) towards rendering highest quality of services.Identifies and solves problems creatively whilst demonstrating a high level of integrity in line with the company’s core values.Ensures ongoing training and development of employees.Addresses employee relations matters fairly and promptly.Administers weekly and monthly payroll functions.Promotes the effective and transparent use of financial and other resources.Controls expenditure and ensures spending occurs within budgetary limits and financial guidelines, report deviations to direct manager.Explores opportunities to control and reduce costs.Living the company values to stay on course toward state...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS80MjE1MTc1Mzk5P3NvdXJjZT1ndW10cmVl&jid=1470652&xid=4215175399
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Business Development Manager
Knowledge & Experience
Tertiary qualification3+ years of experience in a similar positionDriven by the opportunity to engage new and existing clients, offer solutions to clientsHandling multiple projects with long sales cyclesBasic understanding of international supply chains and freight processesExperience in interacting with individuals of different age groups and socio-cultural backgroundsInterested in ‘’making a difference’’ and assisting the company in standing out from its competitorsPromoting value
Salary up to R70 000 CTC
Email detailed CV to bernadette@prrrecruitment.co.za
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zNDA5MTUwOTg2P3NvdXJjZT1ndW10cmVl&jid=1611811&xid=3409150986
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Responsible for implementing customer retention programmes and initiatives to increase loyalty and retain business.
Duties:
Ensure sales targets that measure outputs and outcomes that relate to customer experience are met.Enforce retention process end to end as per Standard Operating Procedures.Ensure proper capacity planning (Work Force Management) for the Retentions team to deliver on the KPAs.Submit weekly and monthly retention reporting as and when needed.Drive up-selling to existing for purpose of business growth and sustainability.Offer downgrade of products to retain customers.Liaise with collections team to ensure the resolution of queries on VAPS for successful payment of premiums.Ensure that daily debits have run.Build positive working relationships with customers for repeat businesses.Effectively manage complex retention queries.Ensure payment schedules go out to the various brokers/schemes.Contribute to the development of new strategies for customer retention activities.Gather information from existing customers about customer service and customer complaints.Develop retention campaigns and initiatives based on customer feedback, to drive customer retention.Manage and influence Lapse ratio reduction.Manage the day-to-day activities of the Retentions Agents, including scheduling and the evaluation of work for adherence to standards and ways of work.Perform customer negotiations to renew contracts and retain business and reach a fair conclusion from both business and customer perspective.Work with the Sales team in implementing sales promotion activities.Deliver product presentations and demonstrations to customers.
Qualifications and Experience:
NQF Level 7: Bachelors degree in Sales, Customer Service, or related field / National DiplomaRE5.5 - 7 years retentions/ collections within insurance industry (Essential).2 - 3 years Sales experience (Essential).Ability to liaise effectively with stakeholders on all levelsAbility to multitask.Experience in sales, customer retention or customer service, ideally with up-selling and cross-selling within in the insurance sector.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yNzY3NTM0NTE1P3NvdXJjZT1ndW10cmVl&jid=1305812&xid=2767534515
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Key Performance Areas:
Identify business needs and new opportunities to ensure growth and sustainabilityIdentify stakeholders and funders for the programmeClient Identification and engagement for the Hubs as well as projects that are operational within the Hub.Ensure compliance with policies and practices and contributes tothe implementation of the organization’s policies and procedures, consistent with the strategic directionManage employees as appropriate within the department to optimise business performance and the service to customers.Ensure subordinates have the required skills and experience to execute their tasks.Accountable for the implementation and maintenance of all SHEQ policies, procedures and practices Marketing activities arranged to promote each of the SMME’s, showcasing their individual abilities.Ensure effective and efficient utilization of resources in achieving plans and objectives.Business Partners including business partners and any other third parties as required from time to time.Facilitate meetings with the role players to discuss the roles and responsibilities and possible areas of cooperation, improvement, and conflict.Agree to the expected outcomes from each party and set-upSLA’s where required.Ensure the Hubs are suitably capacitated with relevant ResourcesEnsure on-time and accurate submission of all required reportsEnsure all evidence is collected and filed for auditing purposesMedia publications in automotive related magazinesResearch into methods to improve the concept Performance management for staff within the various incubation centres.Review performance of operational targets of the Hub and ensure corrective actions are in place for non-performance.Oversee implementation of Quality Management Systems within the HubEnsure facility issues are resolvedProvide input to the Business Planning process for the HubsBusiness process improvement recommendationsBusiness process optimization coordinationImplementation of approved business plan for the HubEnsure that the identified, existing facility is upgraded in line with requirementsSecure external business in line with business requirements of the HubAssessment and plot distribution of existing SMME’s in areaDrafting and implementation of a Training and Development Planfor the SSME’sSourcing, assessment, short-listing, selection, and installation of relevant equipmentOversee the implementation of the SMME development planEnsure buy-in from all stakeholders to the planMonitors milestone achievement against the agreed development planImplement corrective actions.
Qualifications a...
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Contribute to the business goals through the application of CRM technology and CRM techniques, particularly the use of Salesforce Marketing Cloud. Responsible for campaign management across direct marketing acquisition initiatives. Manage and report on the database and utilise data insights to improve marketing efficiency. Ensure regular relationship management with relevant marketing agencies.
RESPONSIBILITIES
Customer Relationship Management (CRM) Data
Ensure that an internal function and/or a cross-functional customer account team maintains high-quality customer information; monitor and review information quality to ensure that it is fit for purpose. Provide user input to the development or improvement of the customer relationship management system to ensure it meets immediate and longer-term business needs. Evaluate impact of various CRM strategies in terms of increased business. Ensure updates are made as and when required. Assist with marketing research and leverage information stored in the CRM system.
Data Collection & Analysis
Make authoritative recommendations that have a significant impact on the business over the short and long term. Recommendations could be technical or professional in nature. Manage data and oversee all data transfers within the business units. Use the life-cycle to communicate via email, SMS or direct marketing, the marketing communication strategy, to promote new business or encourage retention and reactivation, through Cross Selling and Upselling. Utilise customer data in order to leverage further revenue. Develop a system to deal effectively with customer complaints, ensure they are resolved, and ensure complaint records are kept up to date.
Customer Relationship Development / Prospecting
Develop and implement relationship management plans for complex potential customer accounts to identify and build relationships with relevant decision makers and influencers within the customer organisation and to enable effective two-way flow of information and resolution of issues.
Customer Service
Lead and direct a major customer service function or department. This includes taking responsibility for planning and delivery, and for setting strategic direction within the wider business framework. Improve and maximise the customer life time value through the application of CRM and Marketing techniques. Maintain a customer touch-point life-cycle, to clearly shows each and every interaction the brand has with customers.
Customer Experience Strategy
Lead the implementation of the CX business plan, ensuring the right resources are in place to execute on the CX strategy across the various stages of the customer and product life cycle. Lead the development of a holistic CRM strategy and incorporate sound CRM business principles. Regularly present C...
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The Technical Support Engineer position is within the Digital Transformation for Learning (DT4L) business unit (BU) within Adapt IT’s Education division. The Digital Transformation for Learning (DT4L) BU is responsible for providing technical solutions to new and existing on Learning Management Solutions and Learning Content Development, LMS Plugins and application programmable interface (API), learning management system (LMS) Infrastructure configuration, (hosting and bespoke solutions).
The position based in Adapt IT’s Johannesburg Campus, you will be working as part of a team on the support desk and assisting customers with requests for technical support via e-mail, telephone, and an online helpdesk. Providing a high level of efficiency, speed and good service to maximise customer satisfaction and promote future sales. You will be an e-learning expert that can help our customers get the most out of their environments.
You will have monthly targets as well as monthly learning objectives which will be reviewed at the end of the month and your performance will be measured against this.
Primary Responsibilities for the Role
Moodle Learning Support
First line support for Moodle and other e-learning solutions dedicated for our clients.To attend to tickets created by users and stakeholders on the internal e-ticketing system related to relevant digital platforms;Working to keep within the service level agreement (SLA) - to monitor ticket responses and channel or engage relevant staff members responsible for queries or with supervisory persons to facilitate provision of responses to user queriesPerforming root cause analysis of customer issuesEnsuring all tasks are completed within SLAs - To monitor other communication platforms such as designated communication spaces and attend to queries where possible;Ensuring adherence to Information Technology Infrastructure Library (ITIL) processes and guidelines pertaining to Service Desk, Incident, Problem, Change and Request Fulfilment ManagementEnsuring weekly, monthly, quarterly reports on Incidents are generated and submittedEnsuring constant and prompt Customer communication about incidents is maintainedTo direct received queries to relevant staff and offices;To propose Canned Responses (pre-designed responses) for the e-ticketing system informed by the common responses to incoming queries;To propose Frequently Asked Questions (FAQs) and Responses as per common and anticipated queries;To monitor information pages of services offered to clients to ensure their relevance and currency, while proposing improvements;To proposing User tours or adjustment of User tours on the Moodle LMS;To provide feedback during the evaluation of eLearning user guides and manuals while suggesting improvements in...
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LetsLink recruitment is currently seeking a high motivated and experienced Enrolled Nurse Theatre Specialist to work for a private hospital in Gauteng.
Key Responsibilities:
Relationship management with customers by building and maintaining health relationships with internal and external customers.Ensure effective quality patient care through performing and completing tasks assigned in order to maximize patient care.Ensuring patient hygiene, comfort and safety is measured in accordance with the nursing care planFollowing the correct techniques and wearing PPE’s in order to promote the healing of wounds and fracturesMonitoring and recording patient intake of fluidsEnsuring the management and preparation of surgical and diagnostic proceduresEnsure optimum operational efficienciesEnsure effective quality management systems
Requirements:
Qualification as an Enrolled Nurse AuxiliaryNursing Experience in TheatreRegistration with SANCAbility to work shifts according to the operational requirements of the hospitalUnderstanding of the private healthcare industry, its challenges and role players would be an advantage
If you meet the qualifications and are interested in this exciting opportunity, please submit your application today to vacancy at letslink dot co dot za or contact Gary on 011 0261907
Please view our website: letslink dot co dot za and contact Gary.
By applying for this position and providing us with your CV and other personal information, you are consenting to the information being used for the specific purpose for which it was provided, which is recruitment purposes and possible appointment purposes (Should you be successful). Please note that your information will be processed for recruitment purposes only or for such purposes relating to assessing the establishment of the employment relationship with yourself, and this will be done in accordance with the applicable data protection and privacy legislation. We confirm that such information will not be used for any other purpose without your prior consent.
If your application is not successful, we retain your CV and other information provided for a period of 24 months after which it will be destroyed in a secure manner. If you object to your information being used in accordance with the aforementioned clauses, please indicate your objection and we will immediately destroy your personal information in a secure manner
https://www.ditto.jobs/job/gumtree/1751872488?source=gumtree
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