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Junior (AV)-Audio Visual Technician required for busy site in Capetown. To join our Dynamic Team looking after conference venues.-Computer Literate-Well spoken-good with people.-Team worker-but able to work alone as well.-Own Transport-Training Provided.Send CV to stevenwol@vmedia.co.za
7d
City Centre
Results for Jobs in City Centre
2
Remuneration: R500 per shift Working Hours: 18h00 - 06h00 Requirements:Matric Certificate3 years’ experienceWell-spoken and presentableExperience in homeless environment would be advantageous.Conflict Management training/qualification would be advantageous.Fluent in English & Afrikaans for applications: Kindly forward Curriculum Vitae and all supporting documentation toinfo@culemborg2.com
16h
A vacancy exists for a security supervisor at EVSOL.Previous supervisory experience.PSIRA Grade BPSIRA Special EventsHealth and Safety experienceCan work under pressureFluent in EnglishGood interpersonal and communication skills a mustMust be fit, healthy and suitable to work in a 5* conference venue.Shift work including weekends and Public holidays.References will be contacted.Salary will be PSIRA Grade B and relevant PSIRA allowances.Only shortlisted candidates will be contacted. If you have not received anyresponse before 22/03/2024, please consider your application unsuccessful.Please send your detailed CV to : fritz@evsol.co.za
17h
1
Au Pair Needed in Cape Town City Centre, City Bowl area, R70/hour, Monday to Friday: 12:00 - 16:30, to look after two girls ages 11 and 13. Own Car Required to assist with family transport. (Au Pair SA Family Profile Number: 20924).
TO APPLY: Please create an Au Pair SA profile - www.aupairsa.co.za - creating a profile is quick and easy, and the service is 100% free for au pairs.
Au Pair SA is South Africa's most popular au pair service, with over 40,000 family profiles created to date.
Job Reference #: 20924Consultant Name: Michael Longano
13d
1
Our client based in Cape Town, South Africa, is looking to recruit an experienced German Speaking Customer Sales and Service Representative - Hybrid to join their ever-expanding organisation, servicing a prestigious airline brand.
If you are career driven and looking to grow your international experience, this is a perfect opportunity for you!
Your Role as CSSR:
• Service a prestigious airline brand on various work streams
• Assist passengers, in in both English and German, with pre and post flight departure travel-related queries
• Work on renowned airline reservations systems and handle outbound voice calls, written correspondence and other multimedia channels daily
• Fully paid product and systems training provided
• Daily interactions with international passengers (i.e. queries, compliments)
Hybrid Requirements:
Should be located in the Western Cape region Should be able to train remotely from employment date Should be able to work from office on days when requested to, at least bi-weekly Working hours:
• Full time contract (40 Hours per week)
• Flexible rotational shifts 08h00 till 17h30 (Monday - Sunday) Requirements:
• Native level proficiency in German language: Verbal and Written skills essential (Advanced level)
• Permanent residence permit or South African ID
• Flexibility to work rotational shifts as above
• Excellent customer service skills (essential)
• Experience in call centre or travel and tourism industry (preferred)
• Excellent computer literacy and technical skills
• Knowledge and experience on MS Office products and able to work on Windows-based operating systems
• Previous experience on travel reservations systems is beneficial
• Own transport
• Experience our multi-cultural work environment with colleagues from all over the world
• Required to meet specific key performance indicators and meet expected client service levels
• Demanding and time-sensitive call centre environment
• No criminal record Should you wish to apply for the position, please apply directly via this job board, please ensure that you quote reference number 202228 in subject heading or email body.
Surgo (Pty) Ltd will consider all applications in terms of its Employment Equity (EE) and is committed in maintaining diversity in its appointments. Surgo (Pty) Ltd, therefore also encourages people with disabilities and from other diverse backgrounds to apply. Due to the high volume of applications, should you not receive feedback within three months upon submission, you can assume your application was unsuccessful and we encourage you to reapply. Please note that as a registered member of APSO, Surgo (PTY) Ltd. does not hold applicants accountable for any application fee.
Your CV will be kept on our database for us to contact you should any future vacancies become available. If you do not wish for us to keep your CV for any other positions, please email recruitment@surgo.co.zaJob Reference #: 202228
14d
1
SUMMARY:
The Office Assistant will assist in all general office tasks.
JOB DESCRIPTION:
Position: Office Assistant
Location: City Centre, Cape Town area
Salary: R12,000pm plus benefits
Office Assistant Position
We require the services of a general office worker, male or female to assist us on a full-time basis.
Salary R12,000
Requirements:
Grade 12 Essential
Good Time Management
English Speaking
Ability to work unsupervised
Duties
General office work
Closing Statement:
• Correspondence will be with shortlisted candidates only.
• Please send up-to-date CV to: thembi@vacancyscout.co.za
If you do not hear from us within 2 weeks, unfortunately your application has not been successful.
Salary: R12000Job Reference #: Office6635
20h
2
Here is what you need... A job as an IT technician so that you can gain practical IT experience... but here's the catch: every job you apply for says you first need experience before you can be considered for the job.It's known as a "Catch 22" situation... but it's OK, because we have a solution: we will consider you for an “Apprentice" Junior IT technician position without experience, as long as you:. Have at least a Matric C in Maths (with certificate). Intelligent. Warm. Loyal. Persistent. Self- Organized. Enjoy problem solving. Enjoy assisting people with technical difficulties. Have a passion for all things digital. HAVE A VALID DRIVERS LICENSE (A MUST)and are prepared to work hard and diligently during your 6-month apprenticeship period for very little money.At the end of that time, you will know us, and we will know you, and we would be happy to consider you for a permanent position as a Junior IT Technician at an appropriate salary plus incentives.The remuneration during the apprenticeship period is R6 000 p/month.E-mail your motivation cover letter and CV to: chelsea@absolutecs.co.za(Applications without a motivation cover letter will not be considered)Include Matric results (with certificate). At least a Matric C in Maths is required.
21h
A City Centre Four Star hotel is currently seeking front
office staff.
Hotel reception & Assistant Night Manager
We are seeking Experienced Front Office staff.
Main duties and responsibilities:
Adhere to check in and check out procedures
Regular updating of guest lists and forward to departments
Close liaison with Housekeeping on check-outs
Be familiar with the Hotel's Rates Policy and Front Office Procedures
and Policies including emergency Procedures and Minimum Guest Service Standards
Ensure that all charges are correctly entered onto the guest's folio
Adhere to credit control procedures
Ensure that all dockets and correspondence pertaining to guest ledger
accounts are attached to the guest folio before being sent to the Accounts
Department
Ensure that float, cash and credit takings for shift are balanced and
cashier reports are completed
Assisting guests when necessary
Ensure that wake-up calls are accurately recorded and executed correctly
Maintain a professional attitude when dealing with guests and staff
members
Previous HOTEL
NIGHT AUDIT & RECEPTION experience ESSENTIAL.
Understanding
the GDS & GGS and other systems used in the travel industry.
Excellent
organisational, communication and administrative skills are ESSENTIAL.
Own
Transport essential.
Basic
accounting knowledge.
Person of
sober & honest habits.
Contactable
references are required
. Prepared
to take a Poly Graph & Drug test should the company require this.
The
confidence to liaise with guests and colleagues alike.
Good
communication skills to find out exactly what your guests require.
Personal
charm on dealing with guests telephonically & face to face.
Attention
to detail on your work. A CAN-DO attitude.
If you feel you have the right
qualifications and requirements for the above-mentioned position, please
forward your CV with contactable references & ID to Cindi via e-mail – gm@capetownlodge.co.za and
quote the reference: RECEPTION OR ASSISTANT NIGHT MANAGER
21h
1
SUMMARY:
The Office Assistant will assist in all general office tasks.
JOB DESCRIPTION:
Position: Office Assistant
Location: City Centre, Cape Town area
Salary: R12,000pm plus benefits
Office Assistant Position
We require the services of a general office worker, male or female to assist us on a full-time basis.
Salary R12,000
Requirements:
Grade 12 Essential
Good Time Management
English Speaking
Ability to work unsupervised
Duties
General office work
Closing Statement:
• Correspondence will be with shortlisted candidates only.
• Please send up-to-date CV to: thembi@vacancyscout.co.za
If you do not hear from us within 2 weeks, unfortunately your application has not been successful.
Responsibility:General Office WorkSalary: R12000Job Reference #: Office1748
1d
1
Job from home: Make 25$ - 35$ Per HourSimply Writing no more traveling..Full Training Provided. Send us a message for more info
2d
1
Our client is recruiting for an experienced Team Leader for their Cape Town branch.
Do you believe that every interaction is an opportunity to make the world around us better? As a Team Leader you should always look the part, act the part, and treat your physical environment as a reflection of your legacy and ours.
Are you this person? Apply now!
Job duties (but not limited to):
• Manage a team
• Ensure the team meets their core KPI of Service targets
• Target setting, call-flow management and interval control, drive and encourage individuals and the whole team, through call and utilization times using measurement, targets, reward and recognition, feedback and communication
• Responsible for the day-to-day management of your team, including the monitoring of shift patterns, timekeeping, absence, and overtime
• Coaching and Developing
• Coach, mentor and develop the team
• Foster a culture of continuous improvement by seeking ideas, challenging the status quo, identifying best practice, and reviewing departmental processes
• Establish goals both for the team and for individual employees and conduct regular performance reviews
• Identify and address any training that your team require
• Collaboration
• Actively work with other Team Managers to ensure that all teams are geared towards achieving the success of the campaign
Key Requirements:
• Grade 12 (minimum)
• You must have your own transport
• Must have 2 years as a Sales Team Leader
• Tertiary qualification, courses and studies in management, leadership, sales /marketing or similar (advantageous)
• Have a qualification (or experience) relating to management, finances, marketing or sales
• Insurance and / or contact centre experience will be preferred
• Be active and enjoy a fast-paced environment where they can think on their feet
• Enjoy engaging with team members and peers and building relationships with clients
• Be a team player and motivator
• Love learning, chasing targets, and problem-solving Salary: Market related, based on your level of experience
Working Hours:
• 24/7 rotational shifts environment
• Company transport within 35km ratio of the site Should you wish to apply for the position, please apply directly via this job board, please ensure that you quote reference number 202242 subject heading or email body.
Surgo (Pty) Ltd will consider all applications in terms of its Employment Equity (EE) and is committed in maintaining diversity in its appointments. Surgo (Pty) Ltd, therefore also encourages people with disabilities and from other diverse backgrounds to apply. Due to the high volume of applications, should you not receive feedback within three months upon submission, you can assume your application was unsuccessful and we encourage you to reapply. Please note that as a registered member of APSO, Surgo (PTY) Ltd. does not hold applicants accountable for any application fee.
Your CV will be kept on our database for us to contact you s...Job Reference #: 202242
13d
1
URGENTLY HIRING
External Sales Consultant - HVAC Systems
Cape Town
: A leading importer and distributor of hot water heat pumps, water storage and air-conditioning systems in South Africa is seeking to employ a dynamic Sales Consultant to join their team.
The successful candidate will be responsible for providing technical support, communicating with customers, product sales, and providing customer service.CANDIDATES RESIDENT IN THE CAPE PENINSULA AND SURROUNDING REGION WILL BE CONSIDERED FOR THIS POSITION
Criteria
Mechanical or Electrical Engineering accreditation
Experience in the HVAC industry will be a great advantage
Additional qualifications in Project Management, Marketing and Customer Relationship Management would be an advantage
Sales skills, with the ability to upsell
Technical support and communication skills
Customer service skills
Excellent written and verbal communication skills in English and Afrikaans
Ability to work in a team as well as independently
Excellent computer literacy
Key Responsibilities:
Equipment sales which include site visits to acquire information required to quote
Visiting specifier consultants to obtain products specified
Sales and account management of current and new clients
Analyse sales opportunities
Prepare customer briefs for quotation purposes
Maintaining quote pipeline in Accounting System
Follow up on outstanding quotes
Work closely with customers in understanding product requirements
Promote the value and capabilities of products
Maintain current product knowledge all equipment
Monitor competitive activity and product
Managing the order process through the system until installed and paid for
Other daily tasks may include conducting product demonstrations and providing training to clients
Remuneration:
Market related basic salary + good commission structure + fuel allowanceCANDIDATES RESIDENT IN THE CAPE PENINSULA AND SURROUNDING REGION WILL BE CONSIDERED FOR THIS POSITION
SECTOR: Engineering & Technical; Sales
https://www.placementpartner.co.za/wi/application_form.php?id=helderbergpersonnel&VacRef=SW004646/CL&source=gumtree
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display: none;
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5d
1
Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a WFH/WFO solution, taking pride in our 'people first' approach. We are recruiting for experienced Norwegian Speaking Customer Service Support Agents to join our remote work from home team.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both Norwegian and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record
• Ability to work from home remotely
• Active Fibre Connection
Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures.
Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills).
Salary and working ...Job Reference #: 202524
13d
1
Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a WFH/WFO solution, taking pride in our 'people first' approach. We are recruiting for experienced Czech Speaking Customer Service Support Agents to join our remote work from home team.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both Czech and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record
• Ability to work from home remotely
• Active Fibre Connection
Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures.
Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills).
Salary and working hours:
...Job Reference #: 202530
13d
1
Our clients provides high level office support services with a focus on desktop publishing and they are looking to recruit Talented Arabic Speaking Graphic Designers with corporate identity design experience and excellent knowledge of PowerPoint. The ideal candidate must be a well-rounded creative with problem solving skills and a solid understanding of page layout and typography.
Job description
• Understanding and interpreting brand guidelines, and extending them to various media
• Designing for print, web and other media
• Designing and formatting PowerPoint presentations
• Coaching of In-house staff Requirements
• High command of the Arabic and English languages
• Highly capable in Adobe and MS Office (PPT, Word, Excel), with an emphasis on PPT
• Sound knowledge of Adobe Creative Suite software CS5 (InDesign, Photoshop, Illustrator)
• Experience in Brand Identity design
• Should have at least a full-time qualification from a relevant tertiary institute
• Must be able to present a portfolio of his/her work
• Conceptual development and story lining skills
• Delivery of high-quality work always Personal Skills/Attributes
• Excellent command of English and Arabic
• Positive attitude
• A keen eye for details
• Good time management skills
• Good work ethics
• Must enjoy the idea of working in a demanding environment
• Good communicator
• Down to Earth team player Salary:
• Market related Base Salary and Language Supplement
• Monthly incentive
• Shift allowance Shifts:
• Mondays to Fridays: Rotational Shifts, i.e. 06h00 to 15h00, 10h00 to 19h00 or 14h00 to 23h00 Benefits:
• Medical Aid contribution
• Gym/sports membership
• Cellphone contract allowance
Should you wish to apply for the position, please apply directly via this job board, please ensure that you quote reference number 202341 subject heading or email body.
Surgo (Pty) Ltd will consider all applications in terms of its Employment Equity (EE) and is committed in maintaining diversity in its appointments. Surgo (Pty) Ltd, therefore also encourages people with disabilities and from other diverse backgrounds to apply. Due to the high volume of applications, should you not receive feedback within three months upon submission, you can assume your application was unsuccessful and we encourage you to reapply. Please note that as a registered member of APSO, Surgo (PTY) Ltd. does not hold applicants accountable for any application fee.
Your CV will be kept on our database for us to contact you should any future vacancies become available. If you do not wish for us to keep your CV for any other positions, please email recruitment@surgo.co.zaJob Reference #: 202341
13d
1
Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a WFH/WFO solution, taking pride in our 'people first' approach. We are recruiting for experienced Swedish Speaking Customer Service Support Agents to join our remote work from home team.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both Swedish and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record
• Ability to work from home remotely
• Active Fibre Connection
Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures.
Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills).
Salary and working hour...Job Reference #: 202527
13d
1
Based in central Cape Town, we provide support services with a focus on desktop publishing and we are looking for a Arabic Client Liaison Experts who interface between our corporate clients all over the world.
Job description
• Deal with clients in the middle east
• Arabic texting and flipping of documents
• Produce documents as per client specification and according to our quality standards
• Adhere to all stipulated production processes, including proofreading
• Complete administrative tasks, pertaining to timekeeping (for payment and billing purposes)
• Ensure the highest level of quality production output by adhering to client SLA requirements and internal quality criteria, as part of the production process and defined KP
Requirements
• Native in Saudi Arabic and English
• Proven experience in a customer service role
• Graphical experience and accreditation advantageous
• Shift flexibility and weekend availability
• Determined and dedicated
• Common sense
• Resourceful
• Ability to work shifts coupled with the ability to work in a team.
Personal Attributes
• Excellent command ofSaudi Arabic and English
• Positive attitude
• Good work ethics
• Good communicator
• Down to Earth team player
Salary
Market related
Monthly incentive
Shift allowance
Shift between 06h00 until 15h00 shift, Sunday to Thursday
Benefits
Medical Aid
Gym allowance
Cellphone contract allowance
Transport allowance
Should you wish to apply for the position, please apply directly via this job board, please ensure that you quote reference number 202122 subject heading or email body.
Surgo (Pty) Ltd will consider all applications in terms of its Employment Equity (EE) and is committed in maintaining diversity in its appointments. Surgo (Pty) Ltd, therefore also encourages people with disabilities and from other diverse backgrounds to apply. Due to the high volume of applications, should you not receive feedback within three months upon submission, you can assume your application was unsuccessful and we encourage you to reapply. Please note that as a registered member of APSO, Surgo (PTY) Ltd. does not hold applicants accountable for any application fee.
Your CV will be kept on our database for us to contact you should any future vacancies become available. If you do not wish for us to keep your CV for any other positions, please email recruitment@surgo.co.zaJob Reference #: 202122
13d
1
Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a WFH/WFO solution, taking pride in our 'people first' approach. We are recruiting for experienced Slovak Speaking Customer Service Support Agents to join our remote work from home team.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both Slovak and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record
• Ability to work from home remotely
• Active Fibre Connection
Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures.
Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills).
Salary and working hours:...Job Reference #: 202536
13d
1
Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a WFH/WFO solution, taking pride in our 'people first' approach. We are recruiting for experienced Hindi Speaking Customer Service Support Agents to join our remote work from home team.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both Hindi and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record
• Ability to work from home remotely
• Active Fibre Connection
Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures.
Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills).
Salary and working hours:
...Job Reference #: 202542
13d
1
Our client, a 247 desktop publishing company that produces business graphics in different languages, is looking for innovative, German-speaking individuals.
Based in Cape Town CBD, we provide support services with a focus on desktop publishing and we are looking for a German speaking Client Liaison Experts who interface between our corporate clients all over the world.
Job description
• Produce documents as per client specification and according to our quality standards
• Adhere to all stipulated production processes, including proofreading
• Complete administrative tasks, pertaining to timekeeping (for payment and billing purposes)
• Ensure the highest level of quality production output by adhering to client SLA requirements and internal quality criteria, as part of the production process and defined KPIs
Requirements
• Native in German and English
• Proven experience in a customer service role
• Microsoft Office proficient, strong PowerPoint skills
• Meticulous, with an eye for detail
• Ability to work under pressure in a fast-paced environment
• Can operate extremely well within a high pressure environment
• Can work independently
• Accountable
• Persistent in the completion of a task
• Graphical experience and accreditation advantageous
• Shift flexibility and weekend availability
• Determined and dedicated
• Common sense
• Resourceful
• Ability to work shifts coupled with the ability to work in a team
Personal Attributes
• Excellent command of German and English
• Must enjoy the idea of working in a demanding environment
• Positive attitude
• A keen eye for details
• Good time management skills
• Good work ethics
• Good communicator
• Down to Earth team player
Salary
Market Related Base Salary and Language Supplement
Transport Allowance
Monthly Incentive
Shift Allowance
Shifts:
• Mondays to Fridays: Rotational Shifts, i.e. 06h00 to 15h00, 10h00 to 19h00 or 14h00 to 23h00
Benefits
Medical Aid contribution R839
Gym/sports membership R100
Cellphone contract allowance R150
Should you wish to apply for the position, please apply directly via this job board, please ensure that you quote reference number 202392 subject heading or email body.
Surgo (Pty) Ltd will consider all applications in terms of its Employment Equity (EE) and is committed in maintaining diversity in its appointments. Surgo (Pty) Ltd, therefore also encourages people with disabilities and from other diverse backgrounds to apply. Due to the high volume of applications, should you not receive feedback within three months upon submission, you can assume your application was unsuccessful and we encourage you to reapply. Please note that as a registered member of APSO, Surgo (PTY) Ltd. does not hold applicants accountable for any application fee.
Your CV will be kept on our database for us to contact you should any future vacancies become available. If you do not wish for us to keep your CV for any other positions, please em...Job Reference #: 202392
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Our client based in Cape Town is seeking a Financial Controller to join their team. This role will report directly to the Finance Manager.
Duties & Responsibilities:
Monthly accounting and capturing.
Monthly management accounts and complication of management reports.
Creditors, collection of invoices, obtaining approvals, payments and capturing selected properties and entities.
Debtors, monthly billing, utility and ad hoc recoveries, tenant queries and debtor collections.
VAT returns, reconciliation and submission.
Assist tenants / debtors with queries and reconciliation on accounts.
Loading of lease agreements and ensure that the information is captured correctly.
Periodical lease audits.
FICA and ITC checks for tenants.
Qualification & Experience:
Bachelorâ??s in accounting and articles.
+3 years of experience in a similar role.
Fluent in English and Afrikaans
Have the ability to multitask and pay attention to detail.
Computer literate.
MDA property manager will be advantageous.Â
 To apply, please send your CV with your salary expectations to natasha@personastaff.co.zaPlease note that only shortlisted candidates will be contacted. Should you not receive feedback within 48 hours, please accept your application as unsuccessful.Persona Staff Pty (Ltd) is POPIA (Protection of Personal Information Act, 2013) compliant, all personal information is protected according to legislation. By applying for any of our available vacancies, you give Persona Staff consent to process your Personal Information for Recruitment Purposes, according to the POPI ACT, 2013. If you have any concerns regarding your Personal Information and our compliance towards the legislation, you are welcome to request our POPI Act Policy.
SECTOR: Finance
https://www.placementpartner.co.za/wi/application_form.php?id=personastaff&VacRef=CPT004582/N&source=gumtree
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