Senior Legal Advisor: Recoveries & Insolvency

Key Performance Areas

Strategy development and overseeing the legal recovery process including insolvency and debt collection

• Manage various functions within Legal Recoveries in order to maximise cost effective recoveries.
• Determine what right-off is appropriate and is in the best interest of the Company.
• Comply with right-off processes and policies.
• Manage and approve all outputs from the legal advisors and Specialists.
• Manage and monitor the matters that are referred to attorneys and debt collectors
• Monitor and evaluate the performance of the attorneys.
• Ensure that effective risk controls have been identified and that a proper risk control assessment is in place and reviewed annually
• Ensure that documented risks controls are operating effectively and if not that appropriate, corrective actions are taken
• Ensure that business and reputational risks associated with third party relationships are mitigated through effective service level agreement and monitoring thereof.
• Ensure that appropriate mandates are in place and reviewed annually
• Ensure that policies are in place, aligned with the recoveries strategy and reviewed annually
• Ensure that processes and procedures are documented, aligned with the recovery strategies and reviewed annually.
• Ensure effective disposal of Bought in Properties by the Bank
• Provide strategic leadership

Maintain stakeholder relations

• Oversee and manage the flow of relevant information to best inform stakeholders as to the status of the portfolio or individual clients within the portfolio
• Where appropriate generate feedback to stakeholders to improve future risk decisions and ensure past mistakes are prevented
• Ensure stakeholder alignment and satisfaction utilising sound stakeholder management techniques
• Maintain relationships with external service providers (attorneys; debt collectors, etc.) and handle their queries timeously.
• Maintain relationships with clients.
• Maintain relationships with the relevant government departments (DRDLR, DAAF, etc.)
• Ensure good communication and reporting lines with branches.
• Respond timeously to internal and external customer queries

Manage budgets

• Make budget recommendations for the Legal Recoveries and Debt Collection unit.
• Monitor expenses and ensure the cost effectiveness of the department.
• Monitor costs of fees charged by attorneys

Manage information systems

• Ensure the maintenance of the system.
• Recommend enhancements on the system.
• Monitor the monthly reports.
• Analyse the information in the system

Manage land claims

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