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Client Service Officer (Financial Industry)

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The focus will be to follow the processes and procedures to execute client requests and instructions. The role requires high levels of engagement with clients, distribution partners and service providers. The post holder is required to contribute in a positive manner to the team with an aim to achieve overall objectives and deliver an excellent customer experience.This role is critical in delivering an efficient and effective outcome to the clients, distribution partners and service providers. You will have responsibility to engage and follow up on a variety of client related cases. Key duties and responsibilities:Deliver on service standards as per established service model for the function.Ensure adherence processes and address/raise issues that need attention.Work proactively with other business functions and stakeholders.Ensure fees in relations to the functions responsibilities are posted for services rendered in a timely manner and in line with processes.Undertake and participate in relevant management of departmental meetingsPeriodically review work being undertaken to check for adherence to policy and procedures, check quality of work.Ensure complaints, errors and omissions are dealt with as per company policy.Daily monitoring of progress of assigned cases.Dealing with assigned outstanding cases and follow up.Ensuring relevant record keeping on systems used for processing or managing work are maintained and up to date across the function.Assist and undertake case work as required in the function.Contribute to staff training programmes.Take part and actively contribute to the weekly team meetings.Please be advised that the Team Leader will be responsible for allocating workloads, with the support from the Senior Officer.You may be required to perform other reasonable tasks from time to time, within the scope of your role to support the business. Competencies:Strong organisational and administrative skillsAbility to work as part of a team and positively influence and contribute to the teamGood communication skills over the phone, in person and comfortable using video technology to engage with clients and colleagues.Ability to work with confidential and sensitive dataGood time management skillsAbility to work under pressure and multi-taskExperience of working in and maintain good client relationships and delivering good serviceHigh level of commitment and positive attitudeExercise the highest ethical and safety standards when conducting your work, particularly where other people are involved.Be energetic in your approach to performing a service to the CompanyBe attentive to detail and work methodically and accuratelyExercise the utmo https://www.jobplacements.com/Jobs/C/Client-Service-Officer-Financial-Industry-1218005-Job-Search-12-5-2025-8-24-00-AM.asp?sid=gumtree .special-hidden { display: none; }

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Somerset West

Graphic Designer & Social Media Coordinator

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A recent professional profile photo is to accompany your applicationEMPLOYMENT TYPE : PermanentSECTOR : Graphic Design / Social Media BASIC SALARY : Market Related START DATE : A.S.A.P / ImmediateREQUIREMENTS:Minimum of 3 years proven experience as a Graphic Designer, Social Media Coordinator, or in a similar role.Computer literacy with proficiency in Adobe Creative Suite (Photoshop, Illustrator, InDesign), Canva, and other design software.Strong understanding of social media KPIs and analytics tools (e.g., Google Analytics, Facebook Insights).Familiarity with social media management tools (e.g., Meta Business Suite, Hootsuite, Buffer, Sprout Social).Experience with paid social media advertising campaigns.Bachelors degree or Diploma in Graphic Design, Social Media Management, Marketing, Communications, or a related field. DUTIES: Graphic Design:Design digital and print materials, including social media graphics, website graphics, banners, ads, brochures, catalogues, and presentations.Key print design functions include:Company Profile MagazineProduct CatalogueSales CataloguesBrochures and other marketing materialsCollaborate with the Marketing Manager to create compelling visual content that aligns with brand guidelines and campaign objectives.Edit and enhance images, videos, and other media assets to ensure high-quality visual output.Stay updated with design trends, tools, and technologies to keep the brands visual identity fresh and modern. Social Media Coordination:Implement the companys social media strategy across existing platforms such as Facebook, Instagram, LinkedIn, and potential future platforms like X and TikTok.Create and schedule engaging posts, stories, and videos that resonate with the target audience.Monitor and respond to comments, messages, and user engagement in a timely and professional manner.Analyze social media performance metrics and adjust strategies to improve reach, engagement, and conversion (knowledge of Meta is a bonus).Explore opportunities to collaborate with influencers and partners to amplify brand presence.HOURS:Monday Thursday : 08h00 16h30Friday: 08h00 - 16h00 https://www.jobplacements.com/Jobs/G/Graphic-Designer--Social-Media-Coordinator-1236845-Job-Search-12-05-2025-00-00-00-AM.asp?sid=gumtree .special-hidden { display: none; }

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Blue Downs

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