Please note that our Terms & Conditions and Privacy Notice are applicable.
CallForce
Selling for 2+ years
Total Ads166
Active Ads166
Professional Seller
This seller has registered a Gumtree business account which allows them to qualify as a professional seller.To grow your business with Gumtree read more
Seller stats
166Total Ads
454.98KTotal Views
- Most Recent
- Most Recent
- Low Prices
- High Prices
166 Active Ads
1
SavedSave
Regional Head of BPO Operations
Provide strategic leadership to multifaceted BPO operation.
5 -7 years senior contact Centre management experience in BPO sectorStrategic and tactical focusStrong analytical skillsIn-depth client interfaceSalary negotiable aligned to industry norms and experience.
Contact leo@callforce.co.za
https://www.ditto.jobs/job/gumtree/1951097025&source=gumtree
.special-hidden
{
display: none;
}
13d
Johannesburg CBD1
SavedSave
International Outbound Sales Consultants
USA based client is looking for dynamic outbound agents to call trial and/or recently lapsed trial customers to get them to become paid subscribers to satellite and online entertainment services on the night shift.
This is a no cold calling center with more of a hot lead based on Customers using the free subscription for 3 month, with a future work from home.
Successful candidates will receive full product and systems training.
Education and Experience:
Matric not essential English language proficiencyMinimum 1 year outbound sales experience within an International center is requiredTyping speed of minimum 35 wpm
Key Competencies and Skills:
Excellent communication skillspersuasivenessnegotiation skills
Salary: Per productive hour, shift and travel allowance provided and incentives.
Working hours: Mon - Sat rotational days
Rotational shifts from 15h00pm – 04h00am
https://www.ditto.jobs/job/gumtree/3338377734&source=gumtree
.special-hidden
{
display: none;
}
13d
Higgovale1
SavedSave
Great basic R6500 + Allowances + plus R4 000 commission
We are ramping up with a USA client, so join our team of dynamic Outbound Agents calling and converting hot leads for leading listed music streaming provider! No cold-calling involved!
What you can expect:
Fulfilling your full potential with the support of our experienced international sales team providing you with all the coaching and training you need!.
Experience:
Minimum 1-year outbound sales experienceEnglish language proficiency to engage with USA customersComputer proficiency to close your sales
Key Competencies and Skills:
Excellent communication skillsPersuasivenessNegotiation skills
Working hours:
Mon - Sat, rotational days
Rotational shifts from 15h00pm – 04h00am
Transport provided
https://www.ditto.jobs/job/gumtree/2984426192&source=gumtree
.special-hidden
{
display: none;
}
13d
Higgovale1
SavedSave
International Campaign
CallForce is an award-winning BPO service provider delivering innovative and customized contact centre solutions from South Africa to the global market. Join us as a Debt Collections Consultant and be part of a winning team. You will be servicing our global client, in the USA.
If you are a high performing, target driven individual, with great communication and negation skills, this opportunity is for you. You will be taking inbound calls and engaging with high profile clients in the USA to help them take control and get out of high debt.
Your daily activities will include
Meet the minimum productivity requirements for calls daily to ensure optimization of the collections function and achievement of the monthly collection target.Manage customer accounts and calls by logging onto and updating the relevant collections systems.Use the appropriate collections scripts and other tools available to verify clients identity and negotiate with customers to obtain a promise to pay (PTP) or to negotiate the repayment terms which will achieve the best outcome.For more complex accounts, analyze customers' account history and provide the customer with a recommendation on the appropriate options available (e.g., account restructuring in the case of arrears amounts on multiple products to rehabilitate their account.Negotiate settlements to receive payment on a certain percentage of the debt,Although this is a scripted sale, your ability to carry a professional conversation and negotiate with the client is critical.
What you need
1-2 years debt review, debt consolidation or sales experienceMust have worked on international campaignsHighly proficient in English, written and verbal.Must have a neutral accent.Must have knowledge of debt collection techniquesHave sound negotiation skills
What’s in it for you
Basic salary of R7500, increased to R8500, after your first month with usHighly competitive commission structure over and above the R8500 basic salaryTransport is provided as you will be working USA hours, 3pm to 4amFantastic growth opportunitiesExpand your knowledge of the global markets
Shou...
https://www.ditto.jobs/job/gumtree/3771622411&source=gumtree
.special-hidden
{
display: none;
}
13d
Higgovale1
SavedSave
There is an exciting career opportunity available within a well-established insurance sales company, for a Sales Consultant, who will be based in Auckland Park, Johannesburg.
What You’ll be Doing
The successful candidate will offer world class product and services to clients, whilst achieving sales targets in an outbound call centre environment.
During a Typical Day, You’ll.
Consistently meet sales targets.
Adhere to Quality Assurance processes (Compliance with all relevant internal and external rules e.g. TCF, CPA and internal Sales processes).Offer outstanding customer experience.Adhere to workforce scheduling.
Requirements
https://www.ditto.jobs/job/gumtree/875182388&source=gumtree
.special-hidden
{
display: none;
}
13d
Johannesburg CBD1
Selling of Cellular insurance to Business clients.Assisting clients with with upgrades.Retentions.Selling new contracts, insurance and up-selling.
Desired Experience and Qualifications
Matric (Compulsory)Outbound commercial insurance (B2B) telesales 1 Year minimum experience requiredUpgrades/retention's/contracts in telecommunications 1 year minimum experience requiredReputable sales track record (Pay slips may be required up to 3 months back)Knowledge of cellphones is an advantage (Phones, Contracts, etc.)Clear Credit & Criminal Record.Excellent communication skillsAvailable immediately
Competencies required
Cold callingBusiness to business callingBusiness developmentLead generationCross - sellingAbility to handle conflictProblem solving skillsOutbound sales
https://www.ditto.jobs/job/gumtree/4194493377&source=gumtree
.special-hidden
{
display: none;
}
13d
Johannesburg CBD1
Quality Assurance Team Leader
CallForce is an award- winning BPO service provider of innovative customized contact Centre solutions from South African to the global market.
We are currently seeking a highly motivated and experienced Quality Assurance Team Leader to join our dynamic team. As a QA Team Leader, you will play a pivotal role in maintaining the highest standards of quality and ensuring the success of our international sales campaigns.
Key Responsibilities:
Lead and manage a team of QA analysts responsible for monitoring and evaluating sales agents' performance in international campaigns.Develop and implement comprehensive QA processes and guidelines to ensure adherence to sales scripts, compliance standards, and best practices.Conduct regular quality assessments of sales calls, chat interactions, and other customer interactions to identify areas for improvement.Provide feedback, coaching, and training to sales agents to enhance their sales skills, product knowledge, and customer service abilities.Collaborate with campaign managers and trainers to develop and update training materials and ensure that sales agents are well-equipped to succeed.Generate and analyze QA reports and metrics to track performance trends, identify root causes of quality issues, and recommend corrective actions.Foster a culture of continuous improvement and quality excellence within the team.
Qualifications and Requirements:
3+ years’ experience in international sales campaigns, with a strong understanding of sales processes and techniques.3+ years’ experience in a QA TL / similar role within a call center/ BPO or sales environment.Excellent communication and leadership skills, with the ability to motivate and develop a high-performing team.Proficiency in using QA tools and software.Knowledge of international sales compliance regulations and standards.Rotational Shifts: 15:00pm to 4:00am
https://www.ditto.jobs/job/gumtree/2600386370&source=gumtree
.special-hidden
{
display: none;
}
13d
Higgovale1
Administration
1) Prepare and maintain sketches, maps, reports, and legal descriptions of surveys in order to describe, certify, and assume liability for work performed.
2) Verify the accuracy of survey data, including measurements and calculations conducted at survey sites
3) Direct or conduct surveys in order to establish legal boundaries 4) Record the results of surveys, including the shape, contour, location, elevation, and dimensions 5) Calculate heights, depths, relative positions, property lines, and other characteristics of terrain.
Other
any other reasonable instruction by management
https://www.ditto.jobs/job/gumtree/2384401489&source=gumtree
.special-hidden
{
display: none;
}
13d
Higgovale1
SavedSave
The Quality Assurance Analyst (QA) is responsible for assessing the quality of the performance of our International Sales Campaigns.
The QA will monitor outbound calls to assess associates' demeanor, technical accuracy, customer service performance, and conformity to company policies and procedures. This individual will assist in developing, creating, and implementing quality processes and procedures; as well as making recommendations for enhancements to training materials as needed to enhance the overall CallForce customer’s experience.
Experience and skills required:
2-3 years’ experience in a QA role with international sales campaigns.Excellent verbal, written and interpersonal communication skillsExceptional listening and analytical skillsSolid time management skillsCreative ability & writing proficiencyAbility to multitask and successfully operate in a fast paced, team environmentMust adapt well to change and successfully set and adjust priorities as needed
Responsibilities:
Participates in design of call monitoring formats and quality standards.Performs call monitoring and provides trend data to site management team.Uses quality monitoring data management system to compile and track performance at team and individual level.Participates in customer and client listening programs to identify customer needs and expectations.Provides actionable data to various internal support groups as needed.Coordinates and facilitates call calibration sessions for staff.Provides feedback to team leaders.Prepares and analyses internal and external quality reports for management staff review.
https://www.ditto.jobs/job/gumtree/4074834970&source=gumtree
.special-hidden
{
display: none;
}
13d
Higgovale1
SavedSave
We have an exciting career opportunity for Commercial Insurance Consultants in Cape Town looking for a new opportunity within a well-established insurance sales company.
This role is focused on candidates with long-term insurance experience with the objective of providing an end-to-end service and support to brokers.
Key Responsibilities
Providing telephonic support to the intermediary on record, authorised representatives from the brokerage, and Broker ServicesDealing with general Agri Asset insurance and policy specific enquiries, and amendmentsAdhering to underwriting and regional criteria requirementsManaging the expectation on expected turnaround times for already submitted requests
Minimum Requirements
Grade 12 (Matric) witho Minimum 50% for Mathso Average score of 50% in all other subjectsRelevant insurance qualification would be advantageous at NQF 52 years’ experience in short term insurance commercial lines and/or Agri Asset would be advantageousExperience in commercial and / or Agri Asset policy administration and underwriting
Knowledge & Skills
Excellent verbal and written communication skillsExcellent interpersonal skills, collaborating with internal colleagues and external stakeholders/clientsEnsure adherence to quality, compliance and accreditation standardsConduct efficient administrationOptimising work processes
Personal Attributes
Customer ServiceTeam SupportCommunicates effectivelySituational AdaptabilityAction Oriented
Working Hours
08h00 – 17h00 Monday to Friday
https://www.ditto.jobs/job/gumtree/1460207065&source=gumtree
.special-hidden
{
display: none;
}
13d
Higgovale1
SavedSave
1. Develop and maintain the sales team
- Leading a team within the Outbound and telemarketing call centre to meet business requirements- To guide and support team members
2. Operational management
- Setting, measuring and meeting performance targets for speed, efficiency, sales and quality for the team- Driving operational and technological efficiencies within the team- Managing the daily running of the team- Monitor team members performance against target on a day to day basis, and implement changes whereappropriate- Ensure the individual team member’s service standards are adhered to, e.g. meeting and exceeding Targets,team productivity, data conversions, Talk time interactions captured, etc.- Handling difficult customer complaints or enquiries- Drive quality control and ensure corrective action are taken where required- Analyze performance statistics of teams, e.g. number of calls per team, number of successful contacts, wrap up codes and ensure that appropriate action is taken.- Forecasting capacity against plan on a weekly/monthly basis- Ensure adherence to the operational policies and procedures- Participating in the recruitment and selection of staff- Monitor performance on regular basis and provide constructive feedback- Pro-actively encourage high performance at all times- Ensure all staff issues are dealt with appropriately and within a timely fashion- Ensure all daily, weekly and monthly workloads are completed- Motivating, developing and retaining staff- Identifying staff training needs and planning of training sessions- Adhering to all HR policies and procedures- Monitor performance on regular basis and provide constructive feedback- Pro-actively encourage high performance at all times
3. People Management
- Ensure all staff issues are dealt with appropriately and within a timely fashion- Ensure all daily, weekly and monthly workloads are completed- Motivating, developing and retaining staff- Identifying staff training needs and planning of training sessions- Adhering to all HR policies and procedures
4. Health and Safety Compliance.
- Conform and adhere to Safety, Health and environmental legislative requirements.- Report any health and safety concerns/incidents in the workplace to the manager / health and safetyrepresentative.- Assist the company to establish and maintain a fully compliant healthy and safe work environment.- Attend the Safety, Health and Environmental workshops as required by management.
https://www.ditto.jobs/job/gumtree/3398722366&source=gumtree
.special-hidden
{
display: none;
}
13d
City Centre1
The Quality Assurance Manager will monitor process implementation, manage QA teams in various campaigns within the business & reporting to the Head of the Training & Quality Assurance department.
The Quality Assurance Manager will ensure that quality & compliance standards across the business are consistently met & engineer strategies followed by implementation, to continuously better the performance of the business according to the policies and procedures of the business. This individual will be responsible for client communication regarding all matters Quality Assurance as well as regular briefings with senior management on the progress of the Quality Assurance teams & work done across all campaigns.
Duties & Responsibilities
Ensure compliance with the company's quality systems & processesEvaluate daily feedback from all quality assurance & compliance teamsDevelop and maintain thorough knowledge & understanding of products, including performance and functional requirements of the contact centreEnsure campaign KPIs are met regarding quality standardsContinuously upskill quality assurance personnelProvide weekly quality assurance reports to the business & to clients as per SLA requirementsEnsure on-going optimisation across all campaigns within the businessTeam management
Requirements
Ability to work and complete projects without supervision, self-motivatedAbility to communicate with discretion and professionalism, understanding when confidentiality is neededAnalytical approach to problem solving & solution driven strategy developmentCritical attention to detailCapable of always working on multiple campaignsStrategy implementation with excellent organisational skillsQuality control astutenessStrong knowledge of customer care processes and techniquesDemonstrated ability to work well in a team environmentMust be a critical thinker
Qualifications & Experience
Data AnalysisAt least 3-5 years in Quality Assurance/Quality Control/Compliance at management level (BPO industry preferred)At least 3-5 years of Managing a QA TeamMS Excel proficiency advancedCustomer Centric Report building
https://www.ditto.jobs/job/gumtree/1568607316&source=gumtree
.special-hidden
{
display: none;
}
13d
Johannesburg CBD1
This is your chance to join CallForce, a fast-growing entrepreneurial BPO business that is flexible and agile. Carve out your place on our successful journey and secure your exceptional career growth protectory for the coming years by bringing your excellent BPO sales and management experience to complement our team.
Our Cape Town operation has this exciting opportunity for you to head up multiple USA outbound sales campaigns in our rapidly growing BPO operation to deliver exceptional results, in exchange for a highly lucrative remuneration package.
Work with our collaborative and dynamic BPO management team to deliver and grow our brand and operation by providing differentiation in a highly competitive sector.
Our objective is to create thousands of new jobs in SA servicing the USA Market. We are really looking for the right person to join us on this journey. We aim to achieve our goal to while having fun, securing growth for our team and stretching ourselves to step up to the next level!
What you will be responsible for delivering:
· Manage a team across multiple outbound sales campaigns of between 200 to 500 agents to significantly supersede targets and outperform competitors
· Develop and implement strategic and tactical operational plans to deliver exceptional results on a campaign-by-campaign basis.
· Use excellent interpersonal and communication skills to build and manage client relationships, manage client expectations and deliverables through consistent engagement with the key stakeholders, globally and locally.
· Work with analytics team to determine operational trends and provide solutions to increase sales, service, and quality levels to achieve and exceed targets.
· Implement and manage dynamic performance enhancement programs to ensure optimal delivery of results as well as agent retention and career development.
· Manage operating budgets to ensure cost efficiencies while balancing the need for investment to optimize operational performance.
· Ensure robust forecasting of resource requirements and collaborate with recruitment, training, QA, IT, WFM etc., to meet exacting standards and growth.
· Continually review internal systems, procedures and processes to ensure resource and operational efficiency, and make appropriate recommendations for changes.
· Oversee quality control and other compliance applicable to the global client and local legislation.
The experience and skill you will bring:
· 5 + years of experience managing outbound sales contact centres with global USA clients
· Track record of superseding performance metrics
· Innovative and dynamic approach to optimising performance
· Experience in managing USA operations through the night and comfort with working USA daytime hours
· Relevant tertiary education a ...
https://www.ditto.jobs/job/gumtree/3838346646&source=gumtree
.special-hidden
{
display: none;
}
13d
Higgovale1
SavedSave
The Quality Assurance Analyst (QA) is responsible for assessing the quality of the performance of our call centre. The QA will monitor outbound calls and email responses to assess associates' demeanor, technical accuracy, customer service performance, and conformity to company policies and procedures. This individual will assist in developing, creating and implementing call center quality processes and procedures; as well as making recommendations for enhancements to training materials as needed to enhance the overall Callforce customer’s experience.
Responsibilities:
Participates in design of call monitoring formats and quality standards.Performs call monitoring and provides trend data to site management team.Uses quality monitoring data management system to compile and track performance at team and individual level.Monitors customer care email responses.Participates in customer and client listening programs to identify customer needs and expectations.Provides actionable data to various internal support groups as needed.Coordinates and facilitates call calibration sessions for call center staff.Provides feedback to call center team leaders and managers.Prepares and analyzes internal and external quality reports for management staff review.Perform other duties as assigned.
https://www.ditto.jobs/job/gumtree/2392142811&source=gumtree
.special-hidden
{
display: none;
}
13d
Johannesburg CBD1
SavedSave
The Quality Assurance Analyst (QA) is responsible for assessing the quality of the performance of our call centre. The QA will monitor outbound calls and email responses to assess associates' demeanor, technical accuracy, customer service performance, and conformity to company policies and procedures. This individual will assist in developing, creating and implementing call center quality processes and procedures; as well as making recommendations for enhancements to training materials as needed to enhance the overall Callforce customer’s experience.
Experience and skills required:
2-3 years experience in a similar roleExcellent verbal, written and interpersonal communication skillsOutstanding customer service skills and dedication to providing exceptional customer careMust be self-motivator and self-starterFocus on quality and customer serviceExceptional listening and analytical skillsSolid time management skillsMust be able to effectively deal with people at all levels inside and outside of the CompanyCreative ability & writing proficiencyAbility to multitask and successfully operate in a fast paced, team environmentMust adapt well to change and successfully set and adjust priorities as needed
Responsibilities:
Participates in design of call monitoring formats and quality standards.Performs call monitoring and provides trend data to site management team.Uses quality monitoring data management system to compile and track performance at team and individual level.Monitors customer care email responses.Participates in customer and client listening programs to identify customer needs and expectations.Provides actionable data to various internal support groups as needed.Coordinates and facilitates call calibration sessions for call center staff.Provides feedback to call center team leaders and managers.Prepares and analyzes internal and external quality reports for management staff review.Perform other duties as assigned.
Should you not hear from us within 14 days of applying, kindly consider your application unsuccessful for this role.
https://www.ditto.jobs/job/gumtree/334739193&source=gumtree
.special-hidden
{
display: none;
}
13d
Johannesburg CBD1
SavedSave
Manage an outbound sales team to achieve and exceed performance targets for insurance campaigns. Support the teams with coaching, guidance, and mentorship to meet campaign expectations.Use excellent interpersonal and communication skills to build and manage client relationships, manage client expectations and deliverables through consistent engagements.Closely monitor and report on campaign performance, as well as address challenges and concerns which could hinder performance. Work closely with Senior Management to ensure campaign reporting is compiled and submitted at the desired intervals.Initiate employee incentives to drive performance on the floor.Continually review internal systems, procedures, and processes to ensure resource and operational efficiency, and make appropriate recommendations for changes.Oversee quality control and other compliance applicable to the client and local legislation.Work closely with QA to ensure quality is never comprised, and non-adherence is attended to swiftly.Ensure agent KPI's are completed, and the relevant interventions are taken to address nonperformance.
https://www.ditto.jobs/job/gumtree/4148648495&source=gumtree
.special-hidden
{
display: none;
}
13d
Johannesburg CBD1
SavedSave
International Campaign
CallForce is an award-winning BPO service provider delivering innovative and customized contact centre solutions from South Africa to the global market. Join us as a Debt Collections Consultant and be part of a winning team. You will be servicing our global client, in the USA.
If you are a high performing, target driven individual, with great communication and negation skills, this opportunity is for you. You will be taking inbound calls and engaging with high profile clients in the USA to help them take control and get out of high debt.
Your daily activities will include
Meet the minimum productivity requirements for calls daily to ensure optimization of the collections function and achievement of the monthly collection target.Manage customer accounts and calls by logging onto and updating the relevant collections systems.Use the appropriate collections scripts and other tools available to verify clients identity and negotiate with customers to obtain a promise to pay (PTP) or to negotiate the repayment terms which will achieve the best outcome.For more complex accounts, analyze customers' account history and provide the customer with a recommendation on the appropriate options available (e.g., account restructuring in the case of arrears amounts on multiple products to rehabilitate their account.Negotiate settlements to receive payment on a certain percentage of the debt,Although this is a scripted sale, your ability to carry a professional conversation and negotiate with the client is critical.
What you need
1-2 years debt review, debt consolidation or sales experienceMust have worked on international campaignsHighly proficient in English, written and verbal.Must have a neutral accent.Must have knowledge of debt collection techniquesHave sound negotiation skills
What’s in it for you
Basic salary of R7500, increased to R8500, after your first month with usHighly competitive commission structure over and above the R8500 basic salaryTransport is provided as you will be working USA hours, 3pm to 4amFantastic growth opportunitiesExpand your knowledge of the global markets
Shou...
https://www.ditto.jobs/job/gumtree/1025305045&source=gumtree
.special-hidden
{
display: none;
}
13d
Higgovale1
SavedSave
About the Role
We are on the hunt for goal driven, enthusiastic and committed individuals to join our USA Campaign as an Outbound Sales Consultant. Our client is a listed USA company who are leaders in music streaming. Join this dynamic industry player to enjoy great earning and work in a fun dynamic team offering great growth potential. High conversions rates on all calls!
Minimum Requirement
1 to 2 years sales experience in a target-based environment.Highly proficient in English, written and verbal.
Key Skills
Accurate typingExcellent Communication skillsPositive attitudeObjection handlingProblem solving skills
Working hours
Monday to Saturday, shifts from 4pm – 5amAbility to commute/relocate: Cape Town, Western CapeTransport is provided
Salary
R6500 Basic + lucrative commission
Should you not hear from us within 14 days of applying, kindly consider your application unsuccessful.
https://www.ditto.jobs/job/gumtree/883607024&source=gumtree
.special-hidden
{
display: none;
}
13d
Higgovale1
SavedSave
We're looking for an Insurance Sales Team Leader to join our professional team of insurance sales consultants in Sunninghill, Johannesburg.
The objective of this role is to provide guidance and support to the team with regards to setting up, measuring and meeting performance targets.
We are aiming for speed, efficiency, increase in sales and quality service delivery that makes a positive impact on our customers in a collaborative, supportive environment that drives a "people-first" culture.
Roles & responsibilities
Manage teams and ensure customer satisfaction, Transaction/Call Monitoring, Quality and ensuring that productivity targets are metAbility to identify inefficient/ineffective processes and develops recommendations to enhance controls and efficiencyProviding motivation, coaching and feedback to team members to enable them to improve their performanceProvide inputs on process and system to the teamManage teams and ensure customer satisfaction, Transaction/Call Monitoring, quality and ensuring that productivity targets are metMotivate team members and control attritionComplaint and escalation managementProvide coaching and feedback to team members to enable them to improve their performance.Assist new hires such that they are productive on the floor in the shortest possible time frameClient Interaction, where required – Daily/Weekly/MonthlyProductivity Improvement and Employee engagementEnsure compliance with internal policies and procedures, external regulations and information security standardsManagement reporting and oversightMaintain process metrics and reporting on a daily, weekly, monthly and quarterly basisEnsuring accuracy of performance reports and compliance to internal control requirementsAssesses developmental needs and collaborates with others to identify and implement action plans that support the development of high performing teamsEstablish an environment and work style that promotes the concept of teamwork and professional developmentCreate a positive work environment by acknowledging team contributions, soliciting input, and offering personal assistance, when neededAccountable for maintaining compliance with Human Resource policies and procedures and implements them at the employee level
Minimum Requirements
MatricAt least 2 years' experience in a leadership role, in contact centre salesMust be technologically savvyCertificate in supervisory management, ideal but not essentialWillingness to work Saturdays and overtime, as requiredUnderstanding of IR and HR policiesAbility to handle escalations and take ownership
Working Hours https://www.ditto.jobs/job/gumtree/1795546671&source=gumtree
.special-hidden
{
display: none;
}
13d
Johannesburg CBD1
SavedSave
Sales Team Leader Cape Town
Lead and manage a team of Call Centre Sales Agents to achieve exceptional results.
Min 2 years contact Centre Team Leader experience
BPO experience a strong preference
Able to support day shift employees
Strong contact Centre operations know how
Effective people management skills
Able to manage to strict SLA requirements
Salary based on industry norms
https://www.ditto.jobs/job/gumtree/1754187620&source=gumtree
.special-hidden
{
display: none;
}
13d
Johannesburg CBDSuccessfully Added to List
View and manage your saved ads in your account.