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Key Responsibilities:Provide technical support to users via phone, email, remote tools, or in personDiagnose and resolve hardware, software, and network issuesInstall, configure, and maintain desktop computers, laptops, printers, and mobile devicesManage user accounts, permissions, and password resets (e.g., Active Directory)Troubleshoot operating systems such as Microsoft Windows and basic issues with Microsoft 365 applicationsPerform software installations, updates, and patchesSupport basic networking issues (Wi-Fi connectivity, IP configuration, VPN access)Escalate unresolved issues to Level 2/Level 3 teams when necessaryDocument incidents and resolutions in the IT service management systemMaintain IT asset inventory and assist with equipment setup for new employeesFollow IT security and compliance procedures Minimum Requirements:Diploma or Degree in Information Technology, Computer Science, or related fieldCompTIA A+CompTIA Network+Microsoft Certified: Desktop Administration13 years of experience in IT helpdesk or technical supportKnowledge of:Microsoft Windows operating systemsMicrosoft 365 / Microsoft Office applicationsBasic networking (TCP/IP, DNS, DHCP)Remote support toolsIT ticketing systemsFamiliarity with Active Directory user managementStrong problem-solving and communication skillsAbility to work under pressure and manage multiple support requests
https://www.jobplacements.com/Jobs/I/IT-Support-Technician-1269777-Job-Search-03-09-2026-04-08-40-AM.asp?sid=gumtree
1mo
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Title: Sales Executive (New Business Development)Area: Newcastle or LadysmithIndustry: Sales of Office Automation, Network, Software, Access Control, CCTV and VoIP infrastructureRef No.: TRG 2347Salary: Basic R10 000 R15 000 kpm + R3 000 Fuel + Comm (Senior applicants also welcome to apply and negotiable)Start Date: ASAP / ImmediateType: Permanent (Hybrid / Remote / Work from Home Office) An experienced new business development SALES EXECUTIVE/S (Sales of Office Automation, Network, Software, Access Control, CCTV and VoIP infrastructure) is required for permanent employment based in Newcastle or Ladysmith regions.The sales executive is responsible for helping build up the business by identifying new business prospects and selling solutions to them.They must maintain relationships with current clients and build and maintain relationships with new clients. DUTIES & RESPONSIBILITIES: Establishes, develops, and maintains business relationships with current customers and prospective customers in the assigned territory/market segment to generate new business for the organizations products/services.Make telephone calls and in-person visits to prospective customers including presentations.Research sources for developing prospective customers and for information to determine their potential.Develop clear and effective written proposals/quotations for prospective customers according to company standards.Analyse the territory/markets potential and determine the value of existing and prospective customers value to the company.Plan and organize personal sales strategy by maximizing the return on time investment for the territory/segment.Supply management with oral and written reports on customer needs, problems, interests, competitive activities, and potential for new products and services.Maintain and update CRM Tool with diary entries, prospect sheets, quotes, lost order sheet, sales activity sheets and keep a proper pipeline / Report accurately on sales activities on CRM Tool.Develop and maintain existing base.Ensure all contracts and other documentation are completed correctly and all the required documentation is submitted to the sales coordinator to process the deals.Achieve 100% of monthly / annual sales targets.Achieve growth and account penetration within the assigned territory and market segment by effectively selling the companys products and/or related services.Manage accurate forecast commitments and pipeline as well as develop new prospects.Cross-sell all lines of business to existing/potential customers and
https://www.jobplacements.com/Jobs/S/Sales-Executives-New-Business-Development-1199880-Job-Search-7-3-2025-5-58-00-AM.asp?sid=gumtree
9mo
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