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Results for customer service in "customer service" in Johannesburg in Johannesburg

Handyman And Home Renovators Tiler Carpenter Builder Drywall Painter Plumber Waterproofing

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HANDYMAN SERVICES AND BUILDING RENOVATORSPAINTINGTILINGPAVEMENTCEILINGSPLUMBINGBUILDINGLAMINATE FLOORINGBATHROOMS RENOVATIONS WE ALSO DO RUBBLE REMOVAL DELIVERIES AND COLLECTIONWe've been in business for over 13 years.We know what it takes to create a custom painting project that will beautify your home or office building or retail outlet and transform your vision into a reality, And we do it on time and budget.:PAINTINGWe have skilled commercial painters who are able to work 1st, 2nd, or 3rd shift to help minimize the disruption in your home or office building or facility. If necessary, our painters will paint only a section of your building at a time, in a careful, efficient, safe, and professional manner, so that the remainder of your building can continue operating as usual..:TILING Our team has been creating beatiful and amazing craftmanship quality ceramic porcelain tile design for homes and business. We believe in providing our customers with custom interior installations and design work that speaks for its self. When installing your tile, or do any home Improvement we do so with the utmost of care. If you can dream it, we can build it. Our mission is to serve you, the customer in the time honored tradition of professional craftsmanship with all our Home Improvement installations that you will be proud to show off. Word of mouth advertising and customer satisfaction has been our motto. :PLUMBING We understands how important it is to service your plumbing and drainage needs in a timely, courteous and professional manner, whenever you need us! That’s why when you call us you can be sure that you are reaching a plumbing and drainage professional who has the expertise and experience required to provide you with a comprehensive analysis of your plumbing situation and fix it right the first time. Our mission is to ensure that our ability to properly analyze a situation and treat it with the most up-to-dateHANDYMAN & BUILDING HOME RENOVATIONS WHY PEOPLE PREFER US?(Guaranteed Service)One contact for both your plumbing & electrical needs.Emergencies get priority—we’ll be there as quick as we can! Electrical compliance certificates issued in double quick time.From small leaks to serious pipe damage. Trust us for a permanent fix.BURST GEYSERSBLOCKED DRAINS LEAKING PIPES ELECTRICAL FAULTS LIGHTNING DAMAGE COMMERCIAL AND INDUSTRIAL JOBS WELCOME... YOU WELCOME TO CALL FREE QUOTES WE ARE AFFORDABLE AND RELIABLE HANDYMAN...

Fourways

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Head of Solution Architecture and Professional ServicesDUTIES AND RESPONSIBILITIES:The Head of Solution Architecture and Professional Services is responsible for providing strategic leadership, operational management, and technical direction for the Solution Architecture and Professional Services teams across the Sub-Saharan Africa region.This role is accountable for developing a high-performing, geographically distributed technical team that delivers exceptional customer outcomes while driving operational excellence, governance, and commercial growth. The incumbent will strengthen collaboration between Sales, Solution Architecture, and drives Professional Services to increase customer success, improve professional services adoption, and expand the organisations cybersecurity advisory capabilities.As the Head of Solution Architecture and Professional Services, you will: Lead and manage the Solution Architecture and drive the target for Professional Services team across Sub-Saharan Africa. Establish clear operating processes, governance, and performance standards for a distributed regional team. Drive operational excellence by improving back-office processes, including Statements of Work (SOW) creation, project administration, time tracking, utilisation reporting, and hours logging. Ensure accurate forecasting, resource planning, project governance, and service delivery management. Develop the teams ability to identify, position, and deliver Professional Services opportunities that drive customer value and business growth. Build stronger engagement between sales, solution architecture, and services teams to increase services attachment rates and customer success.QUALIFICATIONS AND EXPERIENCE:The ideal Head of Solution Architecture and Professional Services: Proven leadership experience managing technical, consulting, solution architecture, or professional services teams across multiple countries or regions. Strong understanding of cybersecurity technologies, architectures, and industry trends. Experience building and scaling professional services practices. Demonstrated ability to improve operational processes, governance, utilisation management, and service delivery effectiveness. Strong commercial acumen with the ability to identify and develop services-led revenue opportunities. Excellent stakeholder management, communication, and leadership skills. Experience working within a distributed and multicultural team environmentSalary - R1.4 - R1.6 mill pa CTC https://www.executiveplacements.com/Jobs/H/Head-of-Solution-Architecture-1314842-Job-Search-8-3-2026-8-44-06-AM.asp?sid=gumtree

Executive Placements

Kensington

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Company situated in Sandton is urgently looking for a Spare Parts Sales Department Manager. Technical & Systems Skills • Proficient in Microsoft Office Suite (Excel, Word, Outlook, PowerPoint) • Experience working with ERP systems (SAP or similar preferred) • Comfortable working with financial reports, pricing models, and sales data ________________________________________ Minimum Qualifications & Experience • Tertiary qualification in a Commercial, Business, Supply Chain, Engineering, or technical field • Minimum 5–8 years’ experience in a customer-facing technical sales, aftersales, or spare parts environment • Minimum 3 years’ experience in a supervisory or management role • Proven experience managing supplier relationships, preferably with international suppliers • Demonstrated financial and commercial decision-making experience • Experience in inventory management and logistics coordination • Exposure to capital equipment, packaging machinery, or industrial equipment environments will be advantageous This role ensures the efficient supply of OEM spare parts for machinery installed by the Client across the industry. The department functions as a critical administrative, commercial, and logistics hub between customers and international suppliers, ensuring that clients receive the correct parts, at the right time, and at commercially sustainable margins. The position combines operational management, commercial accountability, people leadership, and strategic development of the department. ________________________________________ Key Responsibilities 2.1 Operational & Financial Management • Lead daily operations of the Spare Parts Sales Department to ensure smooth and efficient service delivery • Oversee logistics coordination, order processing, supplier communication, and customer support • Prepare and manage departmental budgets • Monitor financial performance, margins, and cost control • Conduct quarterly financial and sales performance analysis and present reports to management • Authorize high-value spare parts quotations (> R200,000) and purchase orders (> €100,000) ________________________________________ Strategic Development & Continuous Improvement • Develop and implement departmental strategies aligned with company objectives • Design, improve, and optimize systems and processes to increase efficiency and service levels • Drive sustainable growth in departmental profitability • Identify opportunities for improved supplier agreements, pricing structures, and service delivery models ________________________________________ Customer & Supplier Relationship Management • Develop and maintain strong relationships with key local customers and international suppliers • Act as the senior escalation point for customer and supplier issues • Lead or support customer site meetings where required • Negotiate favorable commercial terms and conditions with suppliers • Ensure customer expectations are met regarding pricing, delivery timelines, and technical support • Drive repeat business through reliable, professional service ________________________________________ Team Leadership & Human Resource Management • Lead, manage, and develop all staff within the Spare Parts Department • Set performance standards and monitor individual and team performance • Provide coaching, mentoring, and skills development • Foster a culture of accountability, professionalism, and continuous improvement • Ensure workload is appropriately distributed and resources are effectively utilized ________________________________________ Technical & Inventory Oversight • Provide technical guidance and support to team members and customers where required • Oversee spare parts stockholding strategy and inventory control • Make informed decisions regarding stockholding levels, replenishment, and critical spares • Balance stock availability with financial and cash flow considerations Qualifications and experience is non negotiable. Email detailed cv with contactable refs and relevant Certificates to agent@shaunette.co.za or bernadette@shaunette.co.za Job Reference #: SparePartsConsultant Name: Bernadette Havenga

3mo

Shaunette Consultants

Sandton

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Company sitauted in Sandton is urgently looking for a Key Account Manager – Aftersales Service Qualifications & Experience • Minimum 4 years’ experience in a customer-facing technical service or after-sales environment (essential). • Tertiary Engineering or equivalent technical qualification (BSc, BTech, National Diploma, or similar). • Experience in contract negotiation and contract management is advantageous. • Direct experience managing Service Level Agreements (SLAs) is highly beneficial. • Strong PC literacy and proficiency in standard business software tools. Skills & Competencies Interpersonal & Communication • Excellent relationship-building skills with a professional and engaging manner. • Strong verbal and written communication skills across technical and managerial audiences. • Ability to represent the company as a trusted advisor and brand ambassador. Customer & Commercial Focus • Strong negotiation skills with the ability to manage and follow through on contractual agreements. • Customer-centric mindset with the ability to balance service quality and commercial outcomes. • Ability to identify growth opportunities within existing accounts. Problem Solving & Execution • Proactive, solution-driven approach with strong sense of urgency. • Ability to anticipate risks and address issues before they escalate. • Calm and effective under pressure, particularly during breakdowns or escalations. Organizational Skills • Strong ability to multitask, prioritize, and manage multiple key accounts simultaneously. • Capable of working independently while collaborating effectively with cross-functional teams. Technical & Analytical • Solid technical background with the ability to interpret machine and production performance data. • Ability to translate data into practical performance improvement recommendations. • Basic financial and cost awareness relating to service and parts business. Skills & Competencies Interpersonal & Communication • Excellent relationship-building skills with a professional and engaging manner. • Strong verbal and written communication skills across technical and managerial audiences. • Ability to represent the company as a trusted advisor and brand ambassador. Customer & Commercial Focus • Strong negotiation skills with the ability to manage and follow through on contractual agreements. • Customer-centric mindset with the ability to balance service quality and commercial outcomes. • Ability to identify growth opportunities within existing accounts. Problem Solving & Execution • Proactive, solution-driven approach with strong sense of urgency. • Ability to anticipate risks and address issues before they escalate. • Calm and effective under pressure, particularly during breakdowns or escalations. Organizational Skills • Strong ability to multitask, prioritize, and manage multiple key accounts simultaneously. • Capable of working independently while collaborating effectively with cross-functional teams. Technical & Analytical • Solid technical background with the ability to interpret machine and production performance data. • Ability to translate data into practical performance improvement recommendations. • Basic financial and cost awareness relating to service and parts business. Must be fluent in English , Afrikaans and a 3rd language . Email detailed cv with contactable refs and relevant Certificates to agent@shaunette.co.zaJob Reference #: KeyAccount Consultant Name: Bernadette Havenga

3mo

Shaunette Consultants

Sandton

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Key ResponsibilitiesManage the outbound delivery process from planning through to final settlement.Coordinate and monitor Proof of Delivery (POD) processes, including POD verification, reconciliation and KPI reporting.Monitor and investigate failed deliveries, delivery delays, shortages, overages and outstanding shipments.Manage Stock-in-Transit (SIT) reports, ageing stock, pending deliveries and delivery status updates.Liaise daily with transport service providers, warehouses and customers to ensure on-time deliveries and proactive communication.Monitor Goods Issue (GI) processes and system interfaces to ensure accurate and timely processing.Investigate logistics system exceptions, including material, customer and postal code errors.Assist with inventory management, quarterly stock counts and irregularity reporting.Maintain logistics records, performance reports and outbound cost reporting.Ensure logistics KPIs, customer service levels and operational targets are achieved.Support continuous improvement initiatives within the outbound logistics operation.Minimum RequirementsMatric (Grade 12).Minimum 13 years experience in an outbound logistics, POD administration or freight forwarding environment.Working knowledge of outbound distribution and transport operations.Experience working with logistics or warehouse management systems.Proficient in Microsoft Office, particularly Excel.Understanding of local distribution, warehousing and inventory management principles.Key CompetenciesStrong attention to detail and high levels of accuracy.Excellent organisational and administrative skills.Ability to manage multiple priorities in a deadline-driven environment.Strong analytical and problem-solving abilities.Excellent communication and customer service skills.Ability to work independently while contributing effectively within a team.Proactive, reliable and results-driven.Ideal CandidateThe successful candidate will have a passion for logistics operations and customer service, be highly organised, thrive under pressure and possess the ability to manage complex outbound logistics processes while maintaining exceptional attention to detail.If you have a solid background in outbound logistics, freight forwarding and proof of delivery management, wed love to hear from you. https://www.jobplacements.com/Jobs/P/POD-Clerk-Logistics-Outbound-1315949-Job-Search-08-05-2026-10-04-42-AM.asp?sid=gumtree

Job Placements

Kensington