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SALES CONSULTANT – TILE & FLOORING INDUSTRYTile Cash & Carry (Pty) Ltd is looking for an experienced and motivated Sales Consultant to join our growing team.Location: 114 Eloff Street, Village Deep, JohannesburgMinimum Requirements:• Minimum of 3 years’ proven sales experience.
• Previous experience in the tiling and flooring industry will be a distinct advantage.
• Must have experience preparing quotations and processing customer invoices.
• Valid South African ID.
• Matric Certificate.
• Computer literate.
• Excellent communication and customer service skills.
• Outgoing, energetic and confident personality.
• Passion for sales with a strong drive to achieve targets.
• Goal-orientated and self-motivated.
• Able to read and write English.
• Must be in good health and physically fit for a retail warehouse environment.
• Must reside in the Johannesburg area.
• Contactable employment references are essential.Working Hours:• Monday to Friday: 08:00 – 17:00
• Saturday: 08:00 – 14:00
• Must be available to work certain public holidays as required.Key Responsibilities:• Assist customers with selecting tiles and flooring products.
• Prepare quotations and process customer invoices.
• Achieve monthly sales targets.
• Build and maintain strong customer relationships.
• Provide exceptional customer service and expert product advice.
• Maintain a professional appearance and positive attitude.What We Offer:• Competitive salary.
• Excellent commission and incentive earning opportunities.
• Opportunity to grow within a successful and expanding company.How to Apply:Please email your:
• CV
• Matric Certificate
• Copy of your South African ID
• Contact details for at least two contactable employment referencesEmail: tilecashcarry@gmail.comOnly shortlisted candidates who meet the above minimum requirements will be contacted.
Johannesburg CBD
WE'RE HIRING! | SPA THERAPIST C'est La Vie Spa in Randpark Ridge is looking for an experienced and passionate Spa Therapist to join our friendly team!Requirements:Minimum 3 years' experience as a Spa Therapist.Confident in performing:* Massage* Manicures* Pedicures* Gel applications* Acrylic Advantage and other nail enhancements* WaxingExcellent customer service skills.Friendly, professional, and well-groomed.Reliable, motivated, and able to work well within a team.Passionate about delivering exceptional client experiences.What we offer:✔️ Basic salary✔️ Commission once targets are reached ✔️ Supportive and positive working environment✔️ Opportunity to grow with an established spaIf you meet the above requirements and would love to be part of our team, we'd love to hear from you! Please email your CV to: ginenep@gmail.comwww.cestlaviespa.co.za
Randpark Ridge
We are looking for a confident, energetic, and customer-focused Shop Assistant to join our team. We have branches in Randburg, Sandton, Edenvale and Kyalami. The ideal candidate is friendly, reliable, and thrives in a fast-paced retail environment.Key Responsibilities:
Greet and assist customers with a positive, welcoming attitude
Provide excellent customer service and product knowledge
Handle sales transactions accurately and efficiently
Maintain store cleanliness, displays, and stock levels
Support the team to meet sales targets and daily goals
Requirements:
South African ID/ Passport with valid work permit
Confident personality with strong communication skills
High energy and a proactive work ethic
Ability to work well under pressure and as part of a team
Retail experience is an advantage, but not essential
Flexible availability, including weekends and holidaysPlease send CV over WhatsApp to 083 962 9611
Randburg
R 1,600,000
SCOOTERS PIZZA FRANCHISE OPPORTUNITY — OWN A PIECE OF A LEGENDARY SOUTH AFRICAN BRANDScooters Pizza has been delivering smiles across South Africa since 2000. After a bold relaunch in October 2025 under leadership of Juan Engelbrecht, we are growing fast — 9 stores opened in just 7 months, all performing above financial projection. We are now actively looking for driven, passionate entrepreneurs to join our expanding national franchise network.This is not a gamble on an unknown concept. It is an investment in a brand that South Africans already know and love, backed by a modern operating system, a powerful dual-channel delivery strategy on Mr D Food and Uber Eats, a built-in customer loyalty programme, and a head office team that is genuinely committed to your success from the very first day.━━━━━━━━━━━━━━━━━━━━━━━━
THE INVESTMENT
━━━━━━━━━━━━━━━━━━━━━━━━Franchise Joining Fee: R125,000 (excl. VAT)Total Setup Cost: R1,600,000+ (excl. VAT) — full turnkeyManagement Royalty: 6% of net monthly turnoverMarketing Royalty: 3% of net monthly turnoverLocal Area Marketing / Community Projects: Minimum spend requiredAgreement Term: 5 years (renewable)Expected ROI Period: 18 – 30 months━━━━━━━━━━━━━━━━━━━━━━━━
✅ WHAT YOU GET
━━━━━━━━━━━━━━━━━━━━━━━━A brand South Africans already know, trust, and loveFull training programme and hands-on grand opening supportLive on Mr D Food and Uber Eats from day onePizza Perks loyalty program.Dedicated Franchise Support Manager and National Operations ExecutiveIntegrated POS, online ordering platform, and digital marketing toolsNational campaigns plus local area marketing and community project supportTerritories available across all major provinces nationwide━━━━━━━━━━━━━━━━━━━━━━━━
WHO WE ARE LOOKING FOR
━━━━━━━━━━━━━━━━━━━━━━━━Hands-on, people-driven entrepreneurs ready to build something lastingFinancially qualified with sufficient liquid capital to invest and sustainCommunity-focused and proud to represent a brand people genuinely lovePrior food service experience is an advantage but absolutely not a requirementWe operate in full compliance with the Consumer Protection Act. You will receive a complete Franchise Disclosure Document and a minimum 14-day independent review period before you are asked to sign anything.━━━━━━━━━━━━━━━━━━━━━━━━
CONTACT US TODAY
━━━━━━━━━━━━━━━━━━━━━━━━Juan E — CEO and ex Master Franchise Holder W Cape 2002
Cell: 073 888 4124
Email: franchising@scooters-pizza.co.za
Web: www.scooters-pizza.co.zaReply to this advert or contact us directly. All serious enquiries responded to within 24 hours. Territories allocated first-come, first-qualified — the best locations will not stay open forever.
Scooters Pizza — South Africa LEGENDARY Pizza Experience
VERIFIED
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Results for customer service in "customer service" in Gauteng in Gauteng
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Reporting to the Customer Support Team Leader, youll be the first point of contact for customers, providing support via email, in-app chat and telephone. Youll assist with customer enquiries, resolve day-to-day issues, and ensure every interaction is professional, efficient and customer-focused.While full product training is provided, a basic understanding of fintech, digital payments or financial services will help you succeed in this role.Key Responsibilities: Deliver exceptional customer support via email, in-app chat and telephone.Assist customers with day-to-day account and product queries.Support customer verification processes and documentation checks.Assist with card-related requests and customer account administration.Investigate customer issues such as payment queries, transaction disputes, account access and digital wallet enquiries.Log, manage and track customer support tickets through to resolution within agreed service levels.Escalate complex issues to specialist teams when required.Verify customer documentation in accordance with compliance requirements, including FICA and POPIA.Maintain accurate customer records within the CRM system.Participate in customer engagement and service campaigns from time to time.Capture customer feedback and identify opportunities to improve the customer experience.Ensure customer information is handled securely and confidentially at all times. Minimum Requirements: Matric / Grade 12.Minimum 1-2 years customer service experience within fintech or financial services.Basic understanding of digital financial products, online payments or digital wallets. Full training will be provided on company products.Clear criminal record, credit record and tax status.Experience using CRM or customer support platforms.Excellent written and verbal communication skills.Strong problem-solving ability and attention to detail.Comfortable working in a fast-paced, customer-focused environment.Stable home internet connection and a quiet workspace for remote shifts. Were looking for someone who is:Passionate about delivering outstanding customer service.Positive, adaptable and eager to learn.A strong communicator with a customer-first mindset.Comfortable working independently and as part of a collaborative team.Organised, reliable and able to manage multiple customer queries simultaneously.Open to feedback and committed to continuous improvement. Working Hours: This position operates on a rotating shift schedule designed to provide excellent customer service while supporting employee work-life balance.Employees rotate we
https://www.jobplacements.com/Jobs/C/Customer-Support-Agent-1316271-Job-Search-08-06-2026-04-25-44-AM.asp?sid=gumtree
3d
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QualificationMatric / Senior CertificateN6 Electrical Engineering, Diploma in Electrical Engineering, or equivalent qualification.Project Management qualification advantageous.RequirementsMinimum 3-5 years experience within the electrical, lighting, or related industry.Proven experience in customer service management and after-sales support.Experience managing maintenance or installation teams.Strong project management experience.Demonstrated fault-finding and troubleshooting capability within electrical installations.Experience resolving customer complaints and managing service delivery processes.Customer-focused with strong relationship management skills.Excellent communication and stakeholder management abilities.Strong project planning and organisational skills.Analytical thinking and problem-solving capability.High attention to detail and accuracy.Results-oriented with a strong sense of urgency.Ability to work under pressure and manage multiple priorities.Leadership and team management capability.Sound decision-making and accountability.High levels of customer satisfaction and retention.Timely resolution of customer queries and service issues.Effective management of maintenance and remedial projects.Improved communication and coordination between Sales, Production, and Customers.Accurate reporting and documentation.Compliance with safety and quality standards.Due to the inherent requirements of the role, the successful candidate will also need to be n possession of a valid, unendorsed drivers license;Must be willing and able to pass a full medical examination, including a drug test as required by site regulations;Provide us with qualifications as requiredDutiesCustomer Service & Relationship ManagementManage all after-sales customer service activities and service-related enquiries.Act as the primary escalation point for customer complaints, defects, and service issues.Ensure customer concerns are addressed promptly and professionally.Maintain strong customer relationships and drive customer satisfaction.Maintenance & Service DeliveryPlan, schedule, and oversee all maintenance and remedial work following project completion.Manage maintenance teams, subcontractors, and external service providers.Ensure all resources, equipment, materials, PPE, and labour requirements are available for service calls.Monitor service quality and ensure work is completed safely and to the required standard.Project Coordination & Issue ResolutionManage customer-related projects, maintenance activities, and corrective action
https://www.jobplacements.com/Jobs/C/Customer-Service-Manager-1315810-Job-Search-08-05-2026-04-26-48-AM.asp?sid=gumtree
4d
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Minimum Requirements:N6 Electrical Engineering, Diploma in Electrical Engineering, or equivalent qualification.Project management qualification advantageous.Minimum 3-5 years experience within the electrical, lighting, or related industry.In possession of a valid, unendorsed drivers license.Must be willing and able to pass a full medical examination, including a drug test as required by site regulations.Proven experience in customer service management and after-sales support.Experience managing maintenance or installation teams.Strong project management experience.Demonstrated fault-finding and troubleshooting capability within electrical installations.Experience resolving customer complaints and managing service delivery processes.Key Responsibilities:Manage all after-sales customer service activities and service-related enquiries.Act as the primary escalation point for customer complaints, defects, and service issues.Plan, schedule, and oversee all maintenance and remedial work following project completion.Manage maintenance teams, subcontractors, and external service providers.Ensure all resources, equipment, materials, PPE, and labour requirements are available for service calls.Manage customer-related projects, maintenance activities, and corrective actions from inception to completion.Investigate installation faults and recurring issues, identifying root causes and implementing corrective actions.Serve as the primary communication channel between customers, sales, production, operations, and at times input to directors level.Provide regular reports on customer service performance, maintenance activities, project status, and outstanding issues.Ensure compliance with company policies, customer site requirements, and occupational health & safety regulations.Ensure all incidents, accidents, and safety concerns are reported and managed appropriately.To apply send CVs to:
https://www.executiveplacements.com/Jobs/C/Customer-Service-Manager-1315723-Job-Search-08-05-2026-04-12-24-AM.asp?sid=gumtree
4d
Executive Placements
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Customer Services Manager (Telco Industry)Location: JHB - Northern Suburbs Type: PermanentSeniority Level: Mid Career (Above 6 yrs exp)About the RoleWe are looking for a Customer Services Manager to join our clients team in Johannesburg. Reporting to the Service Management Head you will be the responsible as the primary point of contact for selected key designated customer portfolios for all service related issues.Key Performance AreasService Level ManagementIncident ManagementChange Management.Customer EngagementProjectsCompetency Requirements:KnowledgeNetwork topology and architecture experience:Knowledge of Cisco networks (troubleshooting and analysis) - MPLS, VPN, Routing, LAN, SwitchingKnowledge of general network products i.e., shaping, compression, acceleration etc.Knowledge of SDWAN/ Cloud / SecuritySkillsAble to build rapport with Customers and engineersProject management skillsProficient at report generationExcellent Word, PowerPoint and Excel skillsExcellent communications skills (verbal and written)Strong presentation skills at C-level engagementsBehaviouralCustomer ResponsivenessCommercial acumenAttention to detailSelf motivatedStress tolerantProactiveExcellent interpersonal skillsGood judgementAbility to prioritiseCollaborativeAbility to drive internal and external teams efficientlyMinimum Qualifications:Engineering / Computer Science / Information systems degree or equivalent experience advantageousITIL Foundation level essential / Lean SigmaCustomer Service / Relationship Management advantageousExperience with heterogenous complex Enterprise client environmentsMinimum Experience:At least 5-10 years in a customer facing position within the IT industry, minimum of 3-5 years in a similar management roleProject Management experience preferableTrack record of delivering services and solutions in complex Telco environmentsOther Requirements:Prepared to work overtime and flexible working hoursWilling to travel locally and internationallyMust have own transportValid passportWe would love to hear from you if you have at least 5 - 10 years experience in a customer facing position in the IT industry, with a minimum of 3 - 5 years experience in a similar management role, plus a proven track record
https://www.executiveplacements.com/Jobs/C/Customer-Services-Manager-Telco-Industry-1316835-Job-Search-08-07-2026-10-19-54-AM.asp?sid=gumtree
13h
Executive Placements
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Key Responsibilities:Answer incoming calls and respond to customer inquiriesMake outbound calls for sales, follow-ups, or surveys (if required)Resolve customer complaints efficiently and professionallyProvide accurate information about products, services, or policiesCapture and update customer information in systemsMeet performance targets (e.g., call handling time, customer satisfaction, sales targets)Escalate complex issues to supervisors when necessaryMaintain a high level of professionalism and customer serviceRequired Skills & Competencies:Matric or equivalentExcellent verbal communication and active listening skillsPrevious call centre or customer service experience Familiarity with customer service principlesStrong problem-solving abilityCustomer-focused mindsetBasic computer literacy (CRM systems, email, data entry)Ability to multitask and manage time effectivelyEmotional resilience and patienceClear speaking voice and good telephone etiquette
https://www.jobplacements.com/Jobs/C/Call-Centre-Agent-1315839-Job-Search-08-05-2026-04-33-53-AM.asp?sid=gumtree
4d
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A leading organization in the Financial Services and Insurance sectors, committed to delivering exceptional customer experiences, is seeking a proactive Client Service Consultant to support its growth and maintain high standards of service excellence in a dynamic environment.Duties:Provide professional, efficient, and customer-centric service across all customer interactions.Assist clients with enquiries relating to policies, benefits, premiums, amendments, and account servicing.Manage inbound and outbound customer communications.Deliver accurate information and guidance on available products and services.Process policy amendments and servicing requests accurately within set standards.Maintain precise customer records on CRM and policy administration systems.Monitor customer cases through to resolution and provide timely updates.Investigate and resolve customer queries and complaints professionally.Deliver solutions that enhance the customer experience while adhering to company procedures.Identify recurring customer concerns and escalate opportunities for improvement.Build trust through effective communication and problem-solving.Ensure all interactions comply with relevant legislation, regulations, and internal policies.Adhere to SLAs, quality standards, and productivity targets.Maintain confidentiality and professionalism when handling sensitive information.Support a culture of compliance and customer fairness.Collaborate with colleagues and internal teams to resolve customer matters efficiently.Share knowledge and contribute to service improvement initiatives.Support a positive, customer-focused team environment.Requirements:Matric / Grade 12.RE5 Qualification.Relevant FAIS-compliant qualification.Experience working with CRM systems and customer service environments.Strong customer service and communication skills.Proficiency in Microsoft Office.RPE knowledge.Ability to multitask effectively.Teamwork orientation.Nice to Have:Experience in the Financial Services or Insurance industries.What Well Give You:Competitive salary ranging from R180,000 to R400,000 per year (Cost to Company), negotiable.Ready to make a meaningful impact in a customer-focused role within a thriving sector? Apply now to join a dedicated team committed to excellence and customer satisfaction.
https://www.jobplacements.com/Jobs/C/Client-Service-Consultant-1314332-Job-Search-07-31-2026-05-00-11-AM.asp?sid=gumtree
9d
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1
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Technical SalesThe specification describes a pre-sales engineering position responsible for quotations, machine design, technical specifications, project schedules, presentations and plant concepts. It requires experience in technical sales within mechanical and plant engineering, preferably in food and beverage industries, together with SAP, MS Office and international travel.Again, I would add the clients clarification prominently:Essential RequirementCandidates must have direct experience selling or supporting packaging machinery, liquid filling equipment and hard packaging solutions. Experience limited to production processes or general manufacturing without packaging machinery exposure is not suitable.Key ResponsibilitiesStrategic LeadershipDevelop and execute the Southern African Aftersales strategy aligned with global business objectives.Identify opportunities to grow service revenue, aftermarket sales and profitability.Develop business plans, budgets, forecasts and strategic initiatives.Present business performance and strategic recommendations to local and international leadership.Drive continuous improvement initiatives across all service functions.Commercial LeadershipAssume full accountability for the regional Aftersales Profit & Loss.Drive revenue growth across service contracts, spare parts, conversions, upgrades and technical services.Develop pricing strategies and commercial agreements.Support new equipment sales through technical expertise and market intelligence.Identify new business opportunities within existing customer accounts.Ensure long-term profitability through effective commercial management.Customer Relationship ManagementBuild and maintain executive-level customer relationships.Act as the escalation point for major customer issues.Improve customer satisfaction and customer retention.Lead Service Level Agreement (SLA) development and implementation.Ensure world-class customer service across the entire equipment lifecycle.Strengthen strategic partnerships with key customers throughout Southern Africa.Service OperationsProvide leadership across all Aftersales functions, including:Field Service EngineeringInstallationsCommissioningPreventative MaintenanceCorrective MaintenanceMachine UpgradesEquipment ConversionsCustomer Technical SupportTechnical TrainingEnsure operational excellence through effective planning, resource allocation and performance management.Leade
https://www.executiveplacements.com/Jobs/H/Head-of-Service--BC-Service-Manager-1316245-Job-Search-08-06-2026-04-17-45-AM.asp?sid=gumtree
3d
Executive Placements
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The position offers exposure to a busy technical environment, regular customer contact and the opportunity to help improve service processes.Duties / Key ResponsibilitiesProvide general administrative support to the Technical Department.Log, assign, track and follow up on technical support tickets.Keep customers updated on the progress of their queries.Act as the link between customers and the technical team.Monitor shared emails and respond or redirect queries promptly.Scan, upload, organise and file documents.Answer, screen and forward telephone calls.Sort and distribute incoming correspondence.Assist with travel and accommodation bookings.Support colleagues with day-to-day administrative tasks.Handle customer and personal information confidentially.Help identify simple ways to improve internal processes and service levels.Provide professional service to customers and suppliers.RequirementsPrevious experience in administration, customer service or support coordination.Strong computer and email skills.Good document management and filing ability.Able to manage several tickets, queries and deadlines at once.Clear written and verbal communication skills.Comfortable working with customers and technical staff.Note: Employment EquityIn line with the employers Employment Equity Plan, preference will be given to qualified
https://www.jobplacements.com/Jobs/T/Technical-Support-Administrator-1315499-Job-Search-08-04-2026-10-30-52-AM.asp?sid=gumtree
4d
Job Placements
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Requirements:National Senior Certificate / Matric.Minimum 5 years experience in a call centre, customer care, breakdown and service advisor environment.Experience within the transport, automotive, or fleet support industry.Must have worked night shift.Own and reliable transport.Team Player and flexibility to work over weekends, night shift per roster and public holidays when needed.Strong organizational, time-management, and multitasking skills.Practical understanding of breakdown coordination, workshop, operations, and after sales processes.Proven track record of handling calls volumes and working under pressure.Customer services excellence with empathy and emotional resilience.Proficiency with CRM systems, spreadsheets, and document management.Responsibilities (include but are not limited to):Attend to high call volumes, WhatsApp efficiently while multitasking across various customer queries, and breakdowns and requests.Provide accurate guidance and support regarding commercial breakdowns, maintenance, and service issues.Utilize the Breakdowns system effectively to log, monitor, and follow up on customer cases.Coordinate between dealers, workshops, field staff, and customers to ensure timely resolution of breakdowns and service requests and ensure no breakage in communication between customer and dealers.Communicate professionally, negotiate effectively, and manage customer expectations with clarity and empathy.Demonstrate a strong understanding of transport operations and the urgency required for time-sensitive transport business.Demonstrate a strong understanding of transport operations and the urgency required for transport business and ensuring time sensitive loads are attended and repaired to within the 46-hour time frame.Support managers and supervisor in the call centre when and were requested within the scope of the policy.Maintain detailed records of customer interactions, service updates, and call logs.Work collaboratively with colleagues, including Controllers, service managers, regional managers and workshop teamsParticipate in shift work, including evenings, weekends, and public holidays.Continuously update technical knowledge and service skills to improve customer support quality.Maintain good mental and overall health, ensuring resilience in a high-pressure environment.Working of shift where night shift is compulsory.Employee required to follow all safety protocols at all time. Adherence to company communication policies and procedures.Accurate and complete data recording.Escalation protocols for unresolved issue.Regular performance and quality monitoring.Following up on CSI daily.Only
https://www.jobplacements.com/Jobs/C/Customer-Service-Representative-1315263-Job-Search-08-04-2026-04-35-41-AM.asp?sid=gumtree
5d
Job Placements
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Experience and Qualification:Grade 12Proven track record of success in sales, with a minimum of 5 years of experience in a similar role.Strong understanding of sales techniques, strategies, and principles.Excellent communication, negotiation, and interpersonal skills.Self-motivated with a results-driven mindset and a proactive approach to problem-solving.Proficient in Microsoft Office suite.Willingness to travel as needed. (Must have own reliable vehicle)Additional certifications or training in sales management or related areas are a plus.Position includes working on a Saturday until 11:00 AmJob Requirements:Achieves maximum sales profitability, growth, and account penetration within an assigned territory and/or market segment by effectively selling the companys products and/or related services.Personally, contacts and secures new business accounts/customers.Promotes/sells/secures orders from existing and prospective customers through a relationship-based approach.Sign-in and out of time sheet at office each day.Demonstrates companys products and services to existing/potential customers and assists them in selecting those best suited to their needs.Establishes, develops, and maintains business relationships with current customers and prospective customers in the assigned territory/market segment to generate new business for the organizations products/services.Makes telephone calls and in-person visits and presentations to existing and prospective customers.Keep records of weekly action plans, daily travel log sheet, weekly key clients reports, complete customers profile and any documents request from office.Research sources for developing prospective customers and for information to determine their potential.Develops clear and effective written proposals/quotations for current and prospective customers.Expedites the resolution of customer problems and complaints as well as achieve company set monthly target and profit margin.Coordinates sales effort with marketing, sales management, accounting, logistics and technical service groups.Analyses the territory/markets potential and determines the value of existing and prospective customers value to the organization.Creates and manages a customer value plan for existing customers highlighting profile, and value opportunities.Identifies advantages and compares organizations products/services.Plans and organizes personal sales strategy by maximizing the return on time investment for the territory/segment.Supplies management with oral and written reports on customer needs, problems, interests, competitive activities, and potential for new products and services.Keeps abreast of product applicati
https://www.jobplacements.com/Jobs/S/Sales-Representative-Packaging-1314942-Job-Search-08-03-2026-10-01-10-AM.asp?sid=gumtree
5d
Job Placements
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Minimum requirements for the role:A Post Matric Qualification would be advantageousPrevious experience supporting both business (B2B) and consumer (B2C) customers would be advantageousMust have previous customer service or client management experience within a fast-paced environmentExcellent verbal and written communication skillsFriendly, professional and confident telephone mannerExperience working with customer service platforms such as Gorgias would be advantageousStrong customer-focused approach with a genuine passion for delivering exceptional serviceExperience using Shopify, Linnworks or similar inventory/order management systems would be beneficialComfortable using AI tools such as ChatGPT, Claude or Gemini within daily workflowsHighly organised with excellent time management and multitasking abilitiesCalm under pressure and able to manage multiple customer enquiries simultaneouslyStrong problem-solving skills with the ability to resolve issues efficientlyPositive attitude with a collaborative, team-oriented approachComfortable learning new technologies and adapting to changing business requirementsHigh attention to detail and commitment to accuracyStrong computer literacy with experience using Microsoft Outlook and other Microsoft Office applicationsThe successful candidate will be responsible for:Responding to customer enquiries via telephone and email, providing professional support to both B2B and B2C customers.Delivering accurate product information, technical guidance and general customer assistance.Processing customer orders efficiently and arranging backorders for unavailable stock.Utilising the Gorgias helpdesk platform and AI-assisted tools to manage customer tickets effectively.Maintaining and updating the customer knowledge base to ensure accurate and consistent information.Resolving customer queries and complaints wherever possible, escalating more complex issues to the Customer Service Team Lead when required.Delivering exceptional customer experiences while working towards customer service KPIs.Ensuring customer enquiries are handled promptly, professionally and in accordance with company service standards.Collaborating closely with the wider customer service team to achieve departmental objectives.Following company policies, procedures and best practices at all times.Supporting continuous improvement initiatives that enhance customer service delivery and operational efficiency.Please note that subsequent to the screening and shortlisting process, all further communication will be entered into only with the shortlisted candidates. If you do not receive any feedback from us within 2 weeks of applying
https://www.executiveplacements.com/Jobs/C/Customer-Services-and-Sales-Specialist-1313850-Job-Search-07-30-2026-04-27-40-AM.asp?sid=gumtree
10d
Executive Placements
1
Key ResponsibilitiesLead, manage, and motivate the customer care team to achieve performance targetsMonitor service levels and ensure delivery against SLAs and KPIsHandle escalated customer queries and ensure timely resolutionAnalyse customer trends and provide reporting on team performance and service metricsCollaborate with internal departments to enhance customer experience and processesImplement and improve customer service workflows and best practicesConduct performance reviews, coaching, and ongoing team developmentEnsure compliance with company policies, procedures, and operational standardsMinimum RequirementsProven experience in a customer care / call centre management roleStrong leadership and team management experienceAdvanced computer literacy, including Microsoft Excel and MS Office 365Experience with customer service systems advantageous (e.g. Freshdesk or similar)Knowledge of FICA compliance advantageousExcellent verbal and written communication skillsStrong analytical and reporting capabilityAbility and willingness to work shiftsCompetenciesLeadership and people management skillsStrong decision-making and problem-solving abilityCustomer-centric mindset with a focus on service excellenceHigh level of accountability and professionalismAbility to work under pressure and manage multiple prioritiesStrong organisational and time management skills
https://www.jobplacements.com/Jobs/C/Client-Care-Manager-Pretoria-MONTANA-1282168-Job-Search-08-01-2026-00-00-00-AM.asp?sid=gumtree
7d
Job Placements
1
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Knowledge: Network topology and architecture experience:Knowledge of Cisco networks (troubleshooting and analysis) - MPLS, VPN, Routing, LAN, SwitchingKnowledge of general network products i.e., shaping, compression, acceleration etc.Knowledge of SDWAN/ Cloud / SecurityMinimum Qualification: Engineering / Computer Science / Information systems degree or equivalent experience advantageousITIL Foundation level essential / Lean SigmaCustomer Service / Relationship Management advantageousExperience with heterogenous complex Enterprise client environmentsMinimum Experience: At least 5-10 years in a customer facing position within the IT industry, minimum of 3-5 years in a similar management roleProject Management experience preferableTrack record of delivering services and solutions in complex Telco environments
https://www.jobplacements.com/Jobs/C/Customer-Service-Manager-1316813-Job-Search-08-07-2026-10-09-19-AM.asp?sid=gumtree
13h
Job Placements
1
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Key ResponsibilitiesRespond to customer queries via phone, email, and chat in French and EnglishResolve customer issues efficiently, professionally, and with empathyEscalate complex queries to the relevant departments when necessaryAccurately log all customer interactions in the CRM systemAssist customers with account issues, billing inquiries, and product informationFollow up with customers to ensure resolution and satisfactionMaintain up-to-date knowledge of products, services, and company policiesContribute to continuous improvement by providing customer feedback and identifying process inefficienciesRequirementsMinimum 35 years of experience in a high-volume international call centreFluent in French and or Spanish (native or professional level) and EnglishStrong IT skills: confident using CRM systems, helpdesk platforms, and Microsoft Office SuiteExcellent communication and problem-solving skillsAbility to multitask, prioritize, and manage time effectivelyCustomer-oriented mindset with a passion for service excellenceSouth Africa ID or Residence Permit is essential
https://www.executiveplacements.com/Jobs/F/French-Customer-care-1199363-Job-Search-07-01-2025-10-31-00-AM.asp?sid=gumtree
1y
Executive Placements
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Title: Service AdvisorArea: MidvaalIndustry: Automotive Workshop / Dealership / Service CentreRef No.: TRG 2535Salary: Market related TCTC avail/neg: R25 000 R30 000 kpm (depending on experience and brand knowledge)Start Date: As soon as possibleType: PermanentSpecial Instructions: Preference given to candidates with Heavy Motor Vehicle / Medium Motor Vehicle / Commercial Vehicle experience and warranty knowledge of major brands An opportunity for an experienced Service Advisor is required for permanent employment based in the Midvaal.This role requires a candidate with strong technical understanding of commercial vehicle maintenance operations, excellent customer service skills, and the ability to coordinate workshop workflows efficiently.The successful candidate will act as the primary liaison between customers, workshop technicians and parts departments, ensuring vehicles are diagnosed, repaired and returned to service on time. DUTIES & RESPONSIBILITIES: Serve as the primary point of contact for customers bringing vehicles and trucks in for servicing, repairs and inspectionsOpen, manage and close job cards for all service and repair work Conduct initial vehicle assessments and accurately record reported faults and customer concernsCoordinate seamless communication between customers, workshop technicians and the parts departmentProvide accurate repair estimates, service recommendations and clear cost explanations to clientsMonitor workshop job progress and ensure vehicles are completed within agreed timelinesMaintain accurate documentation of service history, repairs, parts usage and warranty claimsEnsure all warranty claims and manufacturer service procedures are completed correctly and timeouslyFollow up with customers on repair status, service updates and vehicle collection arrangementsAssist with workshop scheduling to optimise technician productivity and workflowBuild and maintain strong relationships with fleet clients and commercial vehicle operators EDUCATION, QUALIFICATION, EXPERIENCE & SKILLS: Grade 12 (Matric)Minimum 5 years proven experience as a Service Advisor in a truck / heavy commercial vehicle (HMV), medium commercial vehicle (MMV) or light commercial vehicle (LMV) workshop / dealership environment (essential)Strong technical understanding of vehicle servicing, diagnostics and repair processesHands-on experience with mutli-truck brands and warranty systemsExcellent customer service, communication and
https://www.jobplacements.com/Jobs/S/SERVICE-ADVISOR-Service-Centre-1315928-Job-Search-8-5-2026-10-35-07-AM.asp?sid=gumtree
3d
Job Placements
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Company situated in Germiston is looking for a friendly, reliable, and motivated Counter Sales & Customer Service Assistant to join our team. This is a customer-facing role that requires excellent communication skills, attention to detail, and the ability to work in a fast-paced environment.Key ResponsibilitiesAssist walk-in customers with sales, quotations, and new orders.Process customer collections efficiently and professionally.Answer incoming telephone calls and assist customers or direct calls to the appropriate department.Capture and process website orders accurately.Handle general customer enquiries.Keep the counter and working area neat, organised, and presentable at all times.Assist colleagues with other tasks when your own duties have been completed.Provide excellent customer service while maintaining a positive and professional attitude.Minimum RequirementsGrade 12 (Matric).Excellent verbal and written communication skills.Good computer literacy.Strong attention to detail and organisational skills.Ability to work well under pressure.Friendly, professional, and customer-focused.Reliable, punctual, and willing to learn.Previous retail, counter sales, or customer service experience will be advantageous but is not essential.Working HoursMonday to Thursday: 07:30 17:00Friday: 07:30 15:00Closed on weekends and public holidays (unless otherwise required).What We OfferA stable, full-time position.Training and support.Opportunity to grow within the company.Friendly team environment.Salary R8 000
https://www.jobplacements.com/Jobs/C/COUNTER-SALES-1316076-Job-Search-8-5-2026-2-07-48-PM.asp?sid=gumtree
3d
Job Placements
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Minimum requirements: Diploma or relevant qualification in Sales Administration, Business Administration, Customer Service, Supply Chain, Logistics. NDT Knowledge advantageous2 - 5 Years experience in Internal Sales Administration, Customer Service, Sales Support, Order Processing or a similar admin environmentMust have experience preparing quotations, processing sales ordersExperience with ERP, CRM or Sales Administration systemsManaging customer enquiries, quotations and sales ordersSending order confirmations and keeping customers up to date regarding order statusDo costing of special transactionsManaging customer consignment warehousesGenerating customer accounts and maintaining correct customer data on ERP systemWorking with Expediting team on time delivery and drive GPConsultant: Edna Anderhold - Dante Personnel Pretoria Silver Lakes
https://www.jobplacements.com/Jobs/I/Internal-Sales-Administrator-Vereeniging-1315291-Job-Search-08-04-2026-04-39-01-AM.asp?sid=gumtree
5d
Job Placements
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Qualifications Matric Requirements C.N.C/Co2/BTL/Waterjet and fiber Laser technicianWaterjet Service, repairs classic and pro 4000/6500 bar (KMT pumps)Fiber Laser Cutting Machine Servicing (splicing etc)Proficiency in Microsoft Office and general computer literacyDutiesServicing and customer support focused on complex installations and breakdown issuesDevelop and drive installation plans of machinesTraining Junior Service Technicians and customersInspect work done by Junior Technicians to ensure quality and adherence to standardsDevelop and drive scheduled maintenance plansSenior technical advisor for Junior Service Technicians and customers
https://www.executiveplacements.com/Jobs/S/Senior-Service-Technician-1199193-Job-Search-07-01-2025-04-24-52-AM.asp?sid=gumtree
1y
Executive Placements
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Key Responsibilities:Customer Service & Service Advising:Greet customers professionally and accurately assess vehicle concernsOpen and manage job cards in accordance with dealership proceduresSchedule service and repair appointments efficientlyProvide customers with repair explanations, quotations, and estimated completion timesMaintain regular communication regarding repair progress and delaysEnsure high levels of customer satisfaction and retentionResolve customer concerns and service-related complaints professionallyWarranty Administration & ManagementIdentify warrantable repairs according to FAW warranty policies and procedure.Prepare, process, and submit warranty claims accurately within specified timeframesVerify supporting documentation for all warranty submissionsLiaise with FAW warranty representatives regarding claim approvals and queriesMonitor outstanding warranty claims and expedite resolutionsConduct warranty audits and ensure compliance with manufacturer requirementsMaintain accurate warranty records and supporting documentationTrack warranty recoveries and report performance metrics to managementMinimize warranty claim rejections through thorough claim preparation and validationWorkshop CoordinationCoordinate workflow between customers, technicians, parts department, and workshop managementEnsure technician findings are accurately translated into customer-friendly terminologyMonitor job progress and workshop productivityObtain customer authorization for additional repairsEnsure vehicle quality checks are completed before deliveryParts & Costing AdministrationCollaborate with the Parts Department to ensure availability of required partsGenerate accurate repair quotations and estimatesVerify labour operations and warranty codingEnsure proper allocation of parts and labour to warranty claimsCompliance & ReportingAdhere to FAW dealership and manufacturer standardsEnsure compliance with warranty policies and audit requirementsMaintain accurate service and warranty recordsPrepare service and warranty performance reports as requiredAssist with internal and external warranty auditsMinimum Requirements:Grade 12 / MatricRelevant automotive qualification will be advantageousWarranty Administration certification or manufacturer training advantageousMinimum 3-5 years experience as a Service Advisor within a commercial vehicle dealershipMinimum 3 years experience managing manufacturer warranty claimsFAW expe
https://www.executiveplacements.com/Jobs/C/Commercial-Vehicle-Service-Advisor-with-exceptiona-1314946-Job-Search-08-03-2026-10-05-41-AM.asp?sid=gumtree
5d
Executive Placements
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Elevate Your Business Trust Locally & OnlineDid you know that 81% of South African customers search Google before purchasing a local product or service? If your business doesn't have a modern website, you are handing trust and customers directly to your competitors. At Warrenweb, we don't build generic templates that look like everyone else's. We craft custom, premium website designs tailored to showcase your unique expertise and win paying clients. We take care of everything—from beautiful visuals to Afrihost domain hosting and setup—so you can focus on running your business. Just R999 one-off for up to 5 pages, Payment on Completion! No Deposit! No hidden monthly lock-ins. Perfect for professionals, local trades, training coaches, and corporate SMEs.#WebDesignSouthAfrica #SMESupportSA #Warrenweb #AffordableWebsites #SupportLocalSA
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