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IT Manager Woodstock Cape Town Hybrid
Our events client is looking for an IT Manager Information Technology Manager in Woodstock for a hybrid position (half office and half remote) to oversee the companies information technology infrastructure and systems. You will manage all the aspects of the companies IT environment, including hardware, software, networks, security, and telecommunications.
Salary Negotiable – Hybrid position
Min requirements
Bachelor’s degree in Information Technology, Computer Science, or a related field; relevant certifications (e.g., CompTIA, Cisco, Microsoft) are a plus.
Proven experience (4-5+ years) in IT management roles, preferably in a events, functions, non-profit or community-driven organisation.
In-depth knowledge of IT infrastructure, servers, networks, storage, cloud and virtualization technologies.
Strong understanding of cybersecurity principles, practices, and technologies.
Proficiency in systems administration, including experience with Windows and Linux operating systems, Active Directory, and cloud platforms (e.g., AWS, Azure).
Utilise expertise in Arduino, Raspberry Pi, and other relevant technologies to enhance event communications capabilities.
Responsibilities:
Oversee the design, implementation, and maintenance including servers, networks, and storage systems.
Ensure the reliability of all IT systems and infrastructure components.
Monitor system performance and troubleshoot issues to minimise downtime and optimise performance.
Manage user accounts, permissions, and access controls across various IT systems and applications.
Install, configure, and maintain software applications and services.
Develop and maintain system documentation, including standard operating procedures
Respond to security incidents, conduct forensic investigations, and implement remediation measures
Drive cost-saving initiatives across all IT operations, including but not limited to Google and Microsoft services, hosting, software procurement, and telecommunications.
Develop and manage IT budgets, forecasts, and procurement processes to ensure cost-effectiveness
Foster a culture of continuous learning and skill development among the IT team and end-users.
Manage and oversee event communications infrastructure
Implement and maintain wifi networks, radio communication systems, and satellite technologies crucial for emergency services.
Apply Online
Frogg RecruitmentConsultant Name: Quinton Wright
6d
1
ENVIRONMENT:
If you enjoy tackling both back and front-end software development, then your coding expertise as an Intermediate - Senior C#.Net Developer is sought by a provider of cutting-edge Software Solutions. Your role will expose you to backend services, Web API, web applications, mobile applications and understanding customer and business needs. You will require a relevant Diploma and your tech toolset should include C#, ASP MVC, HTML/CSS, JavaScript, MongoDB (or other document databases), .NET Core, GIT, SVN, jQuery, Bootstrap, KnockoutJS, AngularJS. Any hands-on Blockchain & Azure/AWS or similar experience will prove beneficial.
DUTIES:
* Developing new (and maintaining existing) features in web-based, mobile, and Windows-based applications.
* Gathering and understanding of business requirements.
* Testing.
* Support.
REQUIREMENTS:
* A relevant Diploma
* C#
* ASP MVC
* HTML/CSS
* JavaScript
* Web APIs
* MongoDB (or other document databases)
* .NET Core
* Use of GIT and SVN
* jQuery
* Bootstrap, KnockoutJS, AngularJS
* Cross-Platform Mobile Development
* MSSQL Server
* Blockchain (hands-on experience a plus)
* Azure/AWS etc (hands-on experience a plus)
ATTRIBUTES:
* Good communicator.
* Be self-motivated.
* Able to take initiative and work without supervision.
* Strong problem-solving skills.
*While we would really like to respond to every application, should you not be contacted for this position within 10 working days please consider your application unsuccessful.*
COMMENTS:
When applying for jobs, ensure that you have the minimum job requirements. *Only*SA Citizens will be considered for this role. If you are not in the mentioned location of any of the jobs, please note your relocation plans in all applications for jobs and correspondence. Please e-mail a word copy of your CV to (Email Address Removed) and mention the reference numbers of the jobs. We have a list of jobs on (URL Removed) Datafin IT Recruitment - Cape Town Jobs.
*Desired Skills: *
* Intermediate
* Senior
* C
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU0XzYxNTFfXzQ5Nz91dG1fc291cmNlPWd1bXRyZWUmdXRtX21lZGl1bT1mZWVkJmtleXdvcmQ9&jid=1150589&xid=1554_6151
2y
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Surgo (PTY) Ltd, a global award winner in the BPO industry, has partnered with an industry leading Retail Group in South Africa.
If you are a qualified Shop / Floor Assistant, experienced in Retail / FMCG, please apply here!
Job Purpose:
To deliver service excellence through efficient customer service, point of sale (POS) operational activities and merchandising in store that leads to a positive customer experience.
Key Performance Areas (but not limited to):
• To efficiently execute all operational activities at the point of sale in a timely and efficient manner
• To maintain high levels of accuracy when scanning merchandise and collecting payment for goods purchased
• To ensure the safe handling of cash at all times
• To make customers aware of promotions in order to positively affect sales and to ensure customer satisfaction
• To deliver superior customer service by acting as a brand ambassador, being visible and offering a friendly and professional service
• To efficiently execute and maintain all merchandising and general housekeeping duties according to store and visual merchandise standards
• To support the Groups vision to be the customers first choice health and beauty retailer by living and driving the company values
• To maintain updated knowledge on products, ranges, promotions and events in order to provide the correct information to customers at all times Requirements:
• Grade 12
• 1 - 2 years experience in a customer facing role within a retail/FMCG store operations environment
• Understanding of merchandising and promotions principles
• Understanding of stock management procedures
• Skills in customer service excellence
• SA ID / Valid Work Permit (if applicable)
• Well versed in English and any other official South African Language
• Clear criminal record
• Computer Literate Working hours:
• As per operational requirements Salary:
• Market related based on level of experience Position Location:
• Cape Town, Western Cape Should you wish to apply for the position, please apply directly via this job board, please ensure that you quote reference number 202370 subject heading or email body.
Surgo (Pty) Ltd will consider all applications in terms of its Employment Equity (EE) and is committed in maintaining diversity in its appointments. Surgo (Pty) Ltd, therefore also encourages people with disabilities and from other diverse backgrounds to apply. Due to the high volume of applications, should you not receive feedback within three months upon submission, you can assume your application was unsuccessful and we encourage you to reapply. Please note that as a registered member of APSO, Surgo (PTY) Ltd. does not hold applicants accountable for any application fee.
Your CV will be kept on our database for us to contact you should any future vacancies become available. If you do not wish for us to keep your CV for any other positions, please email recruitment@surgo.co.za
Surgo (PTY) Ltd. reserves ...Job Reference #: 202370
6d
1
Our client is the first and only African-led climate change re-granting organisation on the continent. Through a combination of grant making, fellowships, transformational research, technical assistance, coalition building and advocacy our client seeks to support interventions at the nexus of climate change, and development that have the greatest potential to deliver long-term socio-economic transformation and inclusive development.
Please take note: This is a 1 year contract position
Purpose
Reporting to the Executive Director, the Senior Human Resource Manager will develop the HR strategy in conjunction with the Executive team, and lead the implementation of all aspects of the employee lifecycle areas in line with the business strategy
Responsibilities include but not limited to:
• Partners with the leadership team to understand and execute the organisations human resources strategy as it relates to current and future talent needs, recruitment, retention, and succession planning
• In conjunction with the HR team members, manages the end-to-end talent acquisition process and onboarding for new staff
• Manages all employee conflict, disciplinaries and terminations
• Provides support and guidance to management and other staff when complex or sensitive issues arise
• Creates the learning and development strategy and oversees training or skills initiatives that provide internal development opportunities for employees
• Oversee the development and implementation of succession planning
• Implement a wellness programme and manage wellness activities
• Implementation and management of performance review system and associated processes
• Manages HR projects related to OD initiatives and liaising with donors and stakeholders to manage these initiatives
• Responsible for evaluating job descriptions and benchmarking new roles or involved with associated projects
• Oversees the employee offboarding process ensuring that exit interviews and knowledge transfer documents and handover processes are completed
• Implementation or oversight of HR administration
• Champion a high- performance culture and support the leadership team and all employees to strengthen the ACFs culture.
• Create and oversee the diversity, equity and inclusion plan for our client and ensure that this aligns with our clients values, business strategy and commitments.
• Maintains compliance with legislation, and is responsible for updating policies and processes related to any changes to maintain compliance
• Managing allocated HR budgets with the finance executive
• Flexibility to contribute to other organisational initiatives when required
Requirements
• Post graduate qualification in HR, Industrial Psychology, Business Administration or a related field
• At least 10 years relevant HR generalist experience, of which at least 5 years should be at a management level partnering with Senior Management teams
• Experience working for a Pan-...Job Reference #: 202664
6d
1
Our client is recruiting for an experienced Dutch Speaking Customer Service Support Agent to join their team based in Century City, Cape Town.
The role as Customer Service Support Agent:
• Maintaining a positive, empathetic and professional attitude toward customers
• Responding promptly to customer inquiries
• Communicating with customers through various channels
• Acknowledging and resolving customer complaints
• Ensure customer satisfaction and provide professional customer support
• Scoping
• Troubleshooting
• Resolving customer queries via phone, chat and email Requirements:
• Well versed in Dutch and English (spoken, read and written)
• National Senior Certificate / or equivalent qualification
• SA Citizen / Valid Work Permit
• 1 to 2 years of customer service experience
• Ability to work shifts - 24/7 Rotational Shifts Salary:
• Market related, based on the level of experience
• Shift Allowance
Should you wish to apply for the position, please apply directly via this job board, please ensure that you quote reference number 202369 subject heading or email body.
Surgo (Pty) Ltd will consider all applications in terms of its Employment Equity (EE) and is committed in maintaining diversity in its appointments. Surgo (Pty) Ltd, therefore also encourages people with disabilities and from other diverse backgrounds to apply. Due to the high volume of applications, should you not receive feedback within three months upon submission, you can assume your application was unsuccessful and we encourage you to reapply. Please note that as a registered member of APSO, Surgo (PTY) Ltd. does not hold applicants accountable for any application fee.
Your CV will be kept on our database for us to contact you should any future vacancies become available. If you do not wish for us to keep your CV for any other positions, please email recruitment@surgo.co.zaJob Reference #: 202369
6d
1
Employment cape town for female who can read email cleaning services recruitment agency laundry porter waitress nanny construction wattsapp me your photo name surname age area to 0812117230 any single western cape ladies age 19 to 48 only western cape Cape town
17h
1
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***MUST BE VW CERTIFIED DIAGNOSTC TECHNICIAN| FRANCHISED MOTOR DEALERSHIP EXPERIENCE IS REQUIRED***Are you a certified VW Diagnostic Technician? Our client is offering a higher-than-average salary package and incentives to an enthusiastic and highly experienced VW Certified Master Technician. You will be responsible for all vehicle diagnostics, repairs and problem solving. Our client is a part of a very well-established motor group and offers further training and career growth. Job RequirementsMust be a VW CERTIFIED DIAGNOSTIC TECHNICIAN (Certificate MUST accompany CV)2 + Years of Recent VW Technician experience in a franchised motor dealership or reputable VW Certified workshopA stable work historyReliable and contactable referencesYou will need the following documents when applying.A FULL CV in Word or PDF format - Must include Company Names, Dates of Employment and Reasons for Leaving.Qualification Certificate (Motor Mechanics| VW Diagnostic Technician)A recent photograph of yourselfCopy of Drivers LicenseLast 3 months payslips and/or Commission sheetsNames and contact numbers for at least 2 References Astor Automotive Staff T/A Astor Motor Recruitment
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5XzE3MDQzM19fNDk3P3V0bV9zb3VyY2U9Z3VtdHJlZSZ1dG1fbWVkaXVtPWZlZWQma2V5d29yZD0=&jid=1724350&xid=1109_170433
1mo
1
LetsLink Medical Recruitment is assisting a Private Hospital based in Cape Town to employ a Vascular/ Cath Lab Scrub Nurse.Position Summary: The position will perform a variety of duties involved in providing patient care in a hospital theatre setting and particularly scrubbing for Vascular surgeries The candidate is required to maintain a sterile environment and high nursing standard and must have experience in treating patients who suffer from a variety of disease including artery disease, abdominal aneurysms, leaky leg veins and peripheral arterial disease.Position Requirements: Education: Registered Nurse Diploma/Degree or equivalent. Post Basic qualification in Theatre Nursing is an advantageSANC RegistrationExperience: Previous vascular surgery theatre scrubbing experience is essential, Cath Lab scrubbing is advantageousThis is an opportunity for you to join a fast growing very exciting top Private hospital that is expanding into the new normal post COVID. There is an extremely supportive Management Team that is focused on the wellbeing of their patients and staff. If you are a Vascular Scrub Nurse and are seeking to grow your career into Vascular/Cath Lab nursing then this opportunity is for you. Interested candidates who meet the above criteria are requested to e-mail a detailed CV to
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5XzEwMDc2OF9fNDk3P3V0bV9zb3VyY2U9Z3VtdHJlZSZ1dG1fbWVkaXVtPWZlZWQma2V5d29yZD0=&jid=1264536&xid=1109_100768
2y
1
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We are looking to recruit a Category Assistant to manage development projects and provide status updates to Private Label as well as to support the Portfolio Manager and Technical Manager with all duties relating to Private Label and Special Occasions.
*Job Objectives*
* To plan, execute and monitor development projects (packaging redesigns) on behalf of the NPD Buyer, through coordinating and engaging with key stakeholders (NPD Buyer, Category Manager, Technologist and BTB) to ensure successful on time delivery.
* To brief and develop packaging redesigns in line with Brand strategy and to provide regular status updates on these projects.
* To store and label all supplier NPD, benchmark and competitors samples to ensure accessibility when needed.
* To assist Portfolio Manager and Technical Manager on all ad-hoc administrative duties, such as meeting scheduling, courier management, assistance with board report, filing, pulling reports, sales analysis, sample tracking and arranging bi-monthly meetings including the agenda and meeting minutes.
* To assist in all duties related to the planning and execution of Christmas presentations to the Operating Board and media, including monitoring timeline, arranging venue, sourcing samples from Category and ensuring payment is made to all vendors.
* To assist with all duties related to analysing and compiling competitor reviews for each Special Occasion (Valentine’s Day, Easter, Mother’s Day, Father’s Day, Halloween and Christmas).
* To assist the Packaging and Research Coordinator with tasks required to compile and communicate the Inside Scoop.
* To assist the Portfolio Manager and Private Label Executive with drawing reports for Monday Scorecard meetings, including sales and promotional performance analysis.
* To assist NPD Buyers in all administrative duties relating to RAG approval, such as sample tracking and courier process.
* To ensure Private Label business reporting and business perception is upheld through quarterly Private label flagging to ensure SKUs are classified correctly; Private Label cabinet show cases latest launches (foyer, MD and CEO office); Good to Great Communication (assist with presentation and co-ordinate samples required).
*Job Experience:*
* Essential: 1-3 years Retail experience
*Education:*
* Essential: Matric
* Essential: Retail Business Management/equivalent
*Job Related Skills:*
* PC Literacy (Microsoft office suite, Internet, Outlook)
* Analytical skills
* Numerical acumen
* Communication skills
* Creative skills
* Planning and organising
* Presentation skills
* Interpersonal skills
* Research skills
*Competency Requirements:*
* Working with People
* Planning and Organising
* Following Instructions and Procedures
* Relating and Networking
* Writing and Reporting
*Job Experience:*
* Essential: 1-3 years Retail experience
*Education:*
* Essential: Matric
* Essential: Retail Business Management/equivalent
*Job Related Skills:*
* PC Literacy (Microsoft office suite, I
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1XzU3MDA0X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1245408&xid=1555_57004
2y
1
SavedSave
Parvana Strategic Sourcing has established itself as a leading provider of permanent and temporary recruitment services to the South African, European and UK marketplace. In addition to this we have enjoyed considerable success in Australia and other part
*Role Responsibilities:*
* Providing input into the development of the tactical strategy.
* Developing / implementing a supporting operational strategy.
* Designing / implementing new cutting-edge systems, solutions and processes.
* Providing subject matter expertise and thought leadership.
* Working with stakeholders across the business, advocating for and distilling technical requirements.
* Drawing up a budget aligned to tactical delivery plans.
* Managing / evolving the overall architecture and target architecture.
* Responsible for strong service delivery of the support services team.
* Managing / continuously driving performance improvements from team and systems.
* Efficient with workflow management, capacity management and quality of work output.
* Evaluating delivery requirements and ensuring proper resource and risk management.
* Influencing and motivation of various teams and stakeholders within the end-to-end process.
* Team management, which includes completion of individual KPI reviews.
* Evaluating / benchmarking service providers to ensure continuous improvement.
* Compiling development logs and continuously reviewing output required by technical teams.
* Assisting with the creation of SLAs and ensuring continuous updates of SLA.
* Ensuring vendor / supplier services and products meet SLA agreements / performance standards.
* Taking an active role in the development and coaching of direct and indirect teams and clients.
* Mentoring your direct and indirect team, interns and learners.
* Meeting the needs of clients and committing to continuous development.
* Monitoring / managing the timely and accurate resolution of escalated issues.
* Day-to-day management of the support services team.
* Proactively drive ops and systems process improvement plans.
* Reviewing KPIs to enhance overall service quality and delivery.
* Minimise / eliminate risks to the business by preventing adverse developments.
* Identifying opportunities for improvements to services or programs and recommending alternatives.
* Reviewing / updating the risk and issue(s) register and initiating corrective action as appropriate.
* Tracking / analysing operational processes, trends, variances and other metrics.
* Ensuring compliance to legal regulations and company policies / house rules / contracts.
* Auditing support services development log weekly and flagging any unresolved issues.
* Coordinating, reviewing and providing resolution of complex service issues.
* Developing / delivering roadmaps for operational projects.
* Participating in the development / recruitment process within the company
* Coordinating / ensuring the successful orientation of new employees
*Preferred Qualifications:*
* Tertiary qualif
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1XzU2Nzc1X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1245261&xid=1555_56775
2y
1
Parvana Strategic Sourcing has established itself as a leading provider of permanent and temporary recruitment services to the South African, European and UK marketplace. In addition to this we have enjoyed considerable success in Australia and other part
*Role Responsibilities:*
* Providing input into the development of the tactical strategy.
* Developing / implementing a supporting operational strategy.
* Designing / implementing new cutting-edge systems, solutions and processes.
* Providing subject matter expertise and thought leadership.
* Working with stakeholders across the business, advocating for and distilling technical requirements.
* Drawing up a budget aligned to tactical delivery plans.
* Managing / evolving the overall architecture and target architecture.
* Responsible for strong service delivery of the support services team.
* Managing / continuously driving performance improvements from team and systems.
* Efficient with workflow management, capacity management and quality of work output.
* Evaluating delivery requirements and ensuring proper resource and risk management.
* Influencing and motivation of various teams and stakeholders within the end-to-end process.
* Team management, which includes completion of individual KPI reviews.
* Evaluating / benchmarking service providers to ensure continuous improvement.
* Compiling development logs and continuously reviewing output required by technical teams.
* Assisting with the creation of SLAs and ensuring continuous updates of SLA.
* Ensuring vendor / supplier services and products meet SLA agreements / performance standards.
* Taking an active role in the development and coaching of direct and indirect teams and clients.
* Mentoring your direct and indirect team, interns and learners.
* Meeting the needs of clients and committing to continuous development.
* Monitoring / managing the timely and accurate resolution of escalated issues.
* Day-to-day management of the support services team.
* Proactively drive ops and systems process improvement plans.
* Reviewing KPIs to enhance overall service quality and delivery.
* Minimise / eliminate risks to the business by preventing adverse developments.
* Identifying opportunities for improvements to services or programs and recommending alternatives.
* Reviewing / updating the risk and issue(s) register and initiating corrective action as appropriate.
* Tracking / analysing operational processes, trends, variances and other metrics.
* Ensuring compliance to legal regulations and company policies / house rules / contracts.
* Auditing support services development log weekly and flagging any unresolved issues.
* Coordinating, reviewing and providing resolution of complex service issues.
* Developing / delivering roadmaps for operational projects.
* Participating in the development / recruitment process within the company
* Coordinating / ensuring the successful orientation of new employees
*Preferred Qualifications:*
* Tertiary qualif
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1XzU2Njc1X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1245202&xid=1555_56675
2y
1
SavedSave
HR Manager R420K Cape Town Our client, a well-established company based in Bellville, providing electrical transformer design, manufacture, testing and supply services to commercial and industrial customers, is seeking to recruit an HR Manager to support their ever growing business.Responsibilities: Developing, implementing, and monitoring HR policies & procedures.Ensuring compliance with all relevant employment legislation.Implementing a recruitment strategy and managing the recruitment process.Project Managing HR Activities.Coaching management in good management practice.Facilitate disciplinary & performance discussion and coordination of disciplinary hearings.Remuneration benchmarking & structuring, including benefit comparisons.Training initiatives, sourcing service providers, booking courses, and maintaining training records.Employment Equity administration and collation of information.Skills development administration and collation of information.Generating contracts of employment and other employee-related correspondence.Monitoring probation periods and contract periods.Inducting new employees.Handling Issues of communication & conflict management.Facilitating culture change.Experience or demonstrated understanding of the Succession planning process.Experience or demonstrated understanding Change Management.Skills and Requirements: A minimum of a Diploma in Human Resources/HR Related field.At least 3 years’ applicable experience within a generalist HR role.IT skills (G-Suite, MS Word, MS Excel, MS Outlook).A confident and assertive approach.Excellent organisational skills.Process-driven; strong administrative and analytic skills.Comprehensive problem-solving skills and attention to detail.Please apply online. We look forward to seeing your CV.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA4XzU5NjQyX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1216569&xid=1108_59642
2y
1
SavedSave
Surgo is recruiting for an experienced Russian Speaking Medical Interpreter to join their remote team.
Job Purpose:
Candidates must be able to speak Russian and English. The interpreter facilitates communication between non-English speaking patients and healthcare providers or support personnel. This involves understanding what was said, extracting the underlying meaning and intent, and expressing the message in another language in a way that invokes the same meaning. The interpreter may also explain and/or teach cultural differences or practices to health system personnel.
Requirements:
• Well versed in both Russian and English (Speak, read, write)
• National Senior Certificate / or equivalent qualification
• SA Citizen / Valid Work Permit
• Successful completion of conversation/translation competency testing in secondary language
• Knowledge of Medical Terminology essential
• Previous experience in a Health Care setting preferred
• Ability to work remotely from home
• Ability to work shifts - 24/7 Rotational Shifts
Duties and Responsibilities:
• Participate as a neutral party in the role as conduit of information that must flow between the healthcare providers, or support personnel, and the International or Domestic patient/visitors.
• Ensure that information pertaining to the patients outpatient services, hospitalization, (i.e. advance directives, consents from treatment, diagnosis and prognosis, treatment plan, follow-up appointments and Health Care Education) are accurately communicated.
• The patients questions/concerns regarding this information is to be appropriately addressed and documented per Risk Management Directives.
• Provide interpreter services, and convey the exact message as opposed to summarizing the information in a way that is subjective. Provide required documentation as identified by the International Patient Center.
• Maintain accurate daily records on all requests for service as well as the provision of services. Maintain accurate and timely documentation within program database.
• Promote customer satisfaction related to clients services; notify Supervisor of any issues that may be problematic for patients or clients staff.
• Participate in continuing education programs and competency training to enhance professional role of International Medical escort. Ensure that all policies and procedures related to process, service, and employee work rules are followed. Maintain confidentiality in all matters related to patient care and visitor issues on non-English speaking patients/families/escorts.
• Participate in on call coverage to provide interpretation/translation services during non-business hours and business hours as assigned.
• Perform other related duties incidental to the work described herein.
Salary:
• Market related, based on the level of experience
• Shift Allowance
Working Hours:
• Monday to Sunday, rotational shifts 24/7 (TBC)
Should you wish to apply for the posit...Job Reference #: 202361
6d
1
Surgo is recruiting for an experienced Ukrainian Speaking Medical Interpreter to join their remote team.
Job Purpose:
Candidates must be able to speak Ukrainian and English. The interpreter facilitates communication between non-English speaking patients and healthcare providers or support personnel. This involves understanding what was said, extracting the underlying meaning and intent, and expressing the message in another language in a way that invokes the same meaning. The interpreter may also explain and/or teach cultural differences or practices to health system personnel.
Requirements:
• Well versed in both Ukrainian and English (Speak, read, write)
• National Senior Certificate / or equivalent qualification
• SA Citizen / Valid Work Permit
• Successful completion of conversation/translation competency testing in secondary language
• Knowledge of Medical Terminology essential
• Previous experience in a Health Care setting preferred
• Ability to work remotely from home
• Ability to work shifts - 24/7 Rotational Shifts
Duties and Responsibilities:
• Participate as a neutral party in the role as conduit of information that must flow between the healthcare providers, or support personnel, and the International or Domestic patient/visitors.
• Ensure that information pertaining to the patients outpatient services, hospitalization, (i.e. advance directives, consents from treatment, diagnosis and prognosis, treatment plan, follow-up appointments and Health Care Education) are accurately communicated.
• The patients questions/concerns regarding this information is to be appropriately addressed and documented per Risk Management Directives.
• Provide interpreter services, and convey the exact message as opposed to summarizing the information in a way that is subjective. Provide required documentation as identified by the International Patient Center.
• Maintain accurate daily records on all requests for service as well as the provision of services. Maintain accurate and timely documentation within program database.
• Promote customer satisfaction related to clients services; notify Supervisor of any issues that may be problematic for patients or clients staff.
• Participate in continuing education programs and competency training to enhance professional role of International Medical escort. Ensure that all policies and procedures related to process, service, and employee work rules are followed. Maintain confidentiality in all matters related to patient care and visitor issues on non-English speaking patients/families/escorts.
• Participate in on call coverage to provide interpretation/translation services during non-business hours and business hours as assigned.
• Perform other related duties incidental to the work described herein.
Salary:
• Market related, based on the level of experience
• Shift Allowance
Working Hours:
• Monday to Sunday, rotational shifts 24/7 (TBC)
Should you wish to apply for the...Job Reference #: 202363
6d
1
Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a supportive and engaging working environment, taking pride in our people first approach. We are recruiting for an experienced Hindi Speaking Customer Service Agent to join our WFO team based in Cape Town.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both Hindi and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures. Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills). Salary and working hours:
• Market related, based on the level of experi...Job Reference #: 202640
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Surgo (PTY) Ltd. has partnered with a global analytics and digital solutions company serving industries including insurance, healthcare, banking and financial services, media, retail, and others. They aim to bridge the gap between digital expectations and real outcomes for international companies with Digital Intelligence.
Our client is recruiting for an IT Manufacturing Solutions Analyst to join their team based in Cape Town.
Job purpose:
The IT Manufacturing Solutions Analyst is responsible for the maintenance, debugging, testing, end user support and documenting of manufacturing application software solutions (APS/APL/cullet, ptracker) within the Companys Packaging.
You will work closely with the business, business analysts and other IT team members to understand and capture business requirements then drive the design and development of technical solutions that follow business requirements and strategies
Responsibilities but limited to:
• APSIO Support: Support plants to maintain and upgrade equipment connected to APS
• APL/APS /cullet/pTracker: Support plants to maintain and upgrade software for manufacturing applications
• APSIO Rollout: Support plants to connect new equipment to APS
• APS/APL/APSIO /cullet/pTracker Documentation in Wiki: Keep the APS Wiki up to date and provide required information like setting, IPs, Ports for any kind of equipment.
• Develop test scripts and integration testing and create documentation surrounding solutions: Prepare the testing documents
• Liaise with the business and business analysts on user acceptance testing: Prepare the testing documents
• Create Documentation for APL/APL/APSIO/ptracker/cullet Documentation in SharePoint: Collect and store available documentation from suppliers
• Add new users/printers/ Labels for APL: Create new users/ printers/ labels in the APL system
• Provide required support for the application functionality, integration and infrastructure related to the MES applications: Resolve the created Incidents and requests Qualification Experience:
• 4 years experience
• MS SQL
• Server Operating system
• Work in Industrial Environment especially Glass and Metal Production
• Serial, TCP and other protocols
• Application support experience with Manufacturing applications
• Troubleshoot issues in glass production environment
• Research new developments and options to connect equipment
• Support plants in day-to-day business
Salary: Market Related
Working Hours: Monday to Friday - 08:00am to 17:00pm
Should you wish to apply for the position, please apply directly via this job board, please ensure that you quote reference number 202632 subject heading or email body.
Surgo (Pty) Ltd will consider all applications in terms of its Employment Equity (EE) and is committed in maintaining diversity in its appointments. Surgo (Pty) Ltd, therefore also encourages people with disabilities and from other diverse backgrounds to apply. Due to the high volume of applicat...Job Reference #: 202632
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Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a WFH/WFO solution, taking pride in our people first approach. We are recruiting for experienced Portuguese Speaking Customer Service Support Agents to join our remote work from home team.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both Portuguese and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record
• Ability to work from home remotely Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures. Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills). Salary and working hours:
• Market related, b...Job Reference #: 202421
6d
1
Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a WFH/WFO solution, taking pride in our people first approach. We are recruiting for experienced French Speaking Customer Service Support Agents to join our remote work from home team.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both French and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record
• Ability to work from home remotely Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures. Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills). Salary and working hours:
• Market related, based on ...Job Reference #: 202420
6d
1
Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a WFH/WFO solution, taking pride in our people first approach. We are recruiting for experienced Dutch Speaking Customer Service Support Agents to join our remote work from home team.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both Dutch and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record
• Ability to work from home remotely
• Active Fibre Connection Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures. Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills). Salary and working hours:
• ...Job Reference #: 202419
6d
1
Surgo is recruiting for an experienced Mandarin Speaking Medical Interpreter to join their remote team.
Job Purpose:
Candidates must be able to speak Mandarin and English. The interpreter facilitates communication between non-English speaking patients and healthcare providers or support personnel. This involves understanding what was said, extracting the underlying meaning and intent, and expressing the message in another language in a way that invokes the same meaning. The interpreter may also explain and/or teach cultural differences or practices to health system personnel.
Requirements:
• Well versed in both Mandarin and English (Speak, read, write)
• National Senior Certificate / or equivalent qualification
• SA Citizen / Valid Work Permit
• Successful completion of conversation/translation competency testing in secondary language
• Knowledge of Medical Terminology essential
• Previous experience in a Health Care setting preferred
• Ability to work remotely from home
• Ability to work shifts - 24/7 Rotational Shifts
Duties and Responsibilities:
• Participate as a neutral party in the role as conduit of information that must flow between the healthcare providers, or support personnel, and the International or Domestic patient/visitors.
• Ensure that information pertaining to the patients outpatient services, hospitalization, (i.e. advance directives, consents from treatment, diagnosis and prognosis, treatment plan, follow-up appointments and Health Care Education) are accurately communicated.
• The patients questions/concerns regarding this information is to be appropriately addressed and documented per Risk Management Directives.
• Provide interpreter services, and convey the exact message as opposed to summarizing the information in a way that is subjective. Provide required documentation as identified by the International Patient Center.
• Maintain accurate daily records on all requests for service as well as the provision of services. Maintain accurate and timely documentation within program database.
• Promote customer satisfaction related to clients services; notify Supervisor of any issues that may be problematic for patients or clients staff.
• Participate in continuing education programs and competency training to enhance professional role of International Medical escort. Ensure that all policies and procedures related to process, service, and employee work rules are followed. Maintain confidentiality in all matters related to patient care and visitor issues on non-English speaking patients/families/escorts.
• Participate in on call coverage to provide interpretation/translation services during non-business hours and business hours as assigned.
• Perform other related duties incidental to the work described herein.
Salary:
• Market related, based on the level of experience
• Shift Allowance
Working Hours:
• Monday to Sunday, rotational shifts 24/7 (TBC)
Should you wish to apply for the po...Job Reference #: 202354
6d
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