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Personal ID photo to
whatsapp:0739909953
or email:justadsjhbsa@gmail.com,
If you are qualified the position, we will get back to you ASAP.
We offer good salary 20k plus ,based on experience
Description
We seeks an experienced General Manager to run our restaurant along the
Sea Point.Cape Town. The General Manager will be responsible for the management
and overall responsibility of the restaurant. Supervision, performance
management and effective delegation to various junior managers and staff to
ensure an efficient and smooth-running restaurant.
QUALIFICATIONS, EXPERIENCE, SKILLS AND KNOWLEDGE REQUIRED
3-5 years in a similar role.
Experience in dealing with high volume, in a similar environment would be
preferable
Strong Leadership ability;
Ability to delegate and manage down effectively;
Intermediate Microsoft Excel and Word skills;
Strong analytical and problem-solving skills;
High attention to detail and process driven;
Ability to interpret statistical information;
Ability to communicate verbally and in writing with all levels of
management, external customers and third-party service providers;
Self-motivated and deadline oriented;
Ability to multi-task
Discretion and integrity
Problem analysis and problem-solving skills
Stress tolerance
Decision-making
This person will be for employment in a position of trust and honesty and
entails the handling of cash or finances
RESPONSIBILITIES OF THE POSITION INCLUDE BUT ARE NOT LIMITED TO:
Ensure daily store operational requirements are met
Ensure smooth running of front of house and back of house
Supervision of staff
Ensure store hygiene, maintenance, health and safety requirements are met
Beverage cost, food costs and stock control are within specified range
Be on duty for busy shifts, weekends and all functions.
Ensure effective communication between staff as well as management
Ensure reports are issued timeously
21d
City Centre
HOUSE OF FAME est.1993We need Background Artists (prev. called Extras) for MOVIES and TV COMMERCIALS shooting now.Busy working on a few TV Ads , Ad Season is starting. Busy working on 2 movies.NO experience needed at allwe need all sizes,shapes and CharactersAll ages For an appointment:we only do appointments on certain days, we are not a walk-in office - appointments only pleaseemail us and we will make you an appointment.Our office contact 021 4479459reception@houseoffame.co.zaWHAT
IS AN EXTRA (Background Artist) IN A MOVIE OR TV COMMERCIAL
EXTRAS (background
artist) are an essential element of
any Film project.
Extras are most often used to "fill out scenes That require a large crowd
such as a football game or parade / in the background at scenes filmed at
Restaurants ,Hospitals etc.
Extras do not have a speaking role and have little or no interaction with the
stars of the Film.
WHAT IS A FEATURED
Background Artist IN A MOVIE OR TV COMMERCIAL
A FEATURED EXTRA They are in focus
you can see them clearly, but they still don't have any lines.
As soon as you speak ,the pays scale goes up, and
you're not an extra anymore.
An Background Artist gig is never a speaking role.
A role that requires one or two lines and minimal onscreen time is
called a "CAMEO"
3mo
Woodstock
Results for restaurants in Jobs in Western Cape
1
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We are on the hunt for a talented Food &Beverage lead to step in and step up. Your role will be to lead and control all F&B operations and ensuring smooth and efficient operations in the department to the standards laid down by Dream Hotels & Resorts.Key Responsibilities:1. F & B OperationsEnsure that waiters are always correctly and smartly dressed, that they offer professional and courteous service to their customers.Ensure that restaurants and cloakrooms are clean and well maintained, that table appointments, including flower arrangements are impeccable.Ensure that room service staff are correctly and smartly dressed and serve their customers in a professional and friendly manner.Ensure that room service orders are executed promptly and that they comply with the required standards.Ensure that barmen are well trained, correctly, and smartly dressed and serve their customers in a professional and friendly manner.Ensure that bars and cloakrooms are clean and stocked with the stipulated requirements.Ensure the efficient running of the banqueting department and that all banqueting rooms, including cloakrooms, are clean and tidy.Ensure that an effective table reservation system is in operation.Ensure that company and statutory hygiene standards are maintained in all areas.2. Stock ManagementEnsure that profit margins are maintained, agreed costs are not exceeded through effective control systems, including issuing against dockets, sales analysis, menu costings and cash checks.Prepare proper forecast and reach desired revenues for all beverage outlets on-board.Ensure that consumable and non-consumable goods are ordered, correctly stored and issued to the various departments.To ensure that procedures are strictly adhered to, that no bills exceed the stipulated limit without prior approval and that written confirmation, purchase orders, or order numbers are on file.Maintaining effective cost control in all areas of the F&B department.Responsible for the final delivery of all F&B products in accordance with company´s standards.Ensure that the monthly stock takes are conducted.To prepare and submit on the required format all information necessary for budgeting purposes, timeously and accurately.To monitor trends within the industry and make suggestions how these could be implemented as improvements in the catering operation.3. ManagementParticipate in the daily preparation of mealtimes scheduled of all F&B areas.Check duty rosters in allocated areas, ensure coverage and monitor timekeeping and absenteeism.To circulate regularly throughout all F&B areas, maintaining a high profile with guests and staff.Effectively conclude face to face meetings with all staff that are under your management.Approve all F&B requisitions so as to ensure that they are prepared properly and placed in a proper and timely manner in compliance with company´s instructions.Responsible for the overall implements, consumptions of all F&B policies and procedures pertain to employees,
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5XzE4NDIzMF9fNDk3P3V0bV9zb3VyY2U9Z3VtdHJlZSZ1dG1fbWVkaXVtPWZlZWQma2V5d29yZD0=&jid=1779855&xid=1109_184230
3h
1
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Brief Job description
All-Rounder who is able to manage the Front of House and Back of House to drive the company’s standards, ensure optimum achievement and retention of guestsWorking for a dynamic and growing luxury brand of restaurants and hotels within Cape Town
Requirements
Providing a memorable experience to all our guestsStock and staff Management and the ability to show leadership to the team to optimise and drive revenueMust have at least two years’ experience working in the hospitality trade with senior management experiencePassionate individual, who enjoy the challenges of the hospitality industrywant to grow with a team and continuously improve personal skills
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yMjUxMTY4MjA3P3NvdXJjZT1ndW10cmVl&jid=1474625&xid=2251168207
5h
1
Supervisor in the Fast Food Industry!
Are you passionate about delivering excellent customer service? Do you thrive in a fast-paced environment? We are seeking a motivated and experienced Supervisor in Cape Town.
As a Supervisor, you will work closely with the management team to ensure the smooth operation of our fast-food restaurant. Your responsibilities will include managing shifts, coaching and motivating the staff, ensuring adherence to company policies and standards, and delivering exceptional customer satisfaction.
Requirements:
Minimum of 3 years experience in a similar supervisory rolePrevious experience in the Quick Service Restaurant (QSR) industryExcellent leadership and team-building skillsStrong customer service orientationAbility to work flexible hours and shifts
If you are a natural leader with a passion for the fast-food industry, we want to hear from you! Take the next step in your career and join our dynamic team.
To apply, please send your resume and cover letter to clauda@towergroup.co.za.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zODM4NTE3MTM4P3NvdXJjZT1ndW10cmVl&jid=1567634&xid=3838517138
5h
1
SavedSave
Our client based in the beautiful FRANSHOEK is looking to employ a Restaurant Manager for one of his exclusive 26-bedroom hotel and vineyard called Mont Rochelle on a Permanent basis. Mont Rochelle is part of Virgin Limited Edition, Sir Richard Branson’s award-winning collection of unique retreats and luxury hotels.
OVERVIEW:
Efficient and effective running of the restaurant, ensuring the highest service standards are maintained in all aspects of the operation with maximum guest satisfaction.
Duties and Responsibilities:
Guest satisfaction in all aspects of food & beverage service.Liaising and hosting of guests, ensuring that all their requests are met and feedback is addressed appropriately.Achievement of budgets and cost controls without negatively impacting the guest experience.Proactivity in maximizing sales and revenue and generating new service ideas and products in line with current trends.Training, development and leadership of the team, and ensuring the team have excellent product knowledge.Maintaining the highest level of hygiene as per Company standards.Completion of all restaurant-related admin and reports.,
PERSONAL CRITERIA:
Strong people management skills, an excellent motivator with the ability to influence, mentor and develop team members.Upselling/coaching skills.Practical, hands-on approach and leads by example.Ability to host and comfortably engage with guests.Excellent communication skills (team and guests alike).Organized and structured approach.Energy and passion with a sense of fun.Excellent observation skills/ attention to detailWorks well under pressure, flexible and can take initiative
QUALIFICATIONS & EXPERIENCE:
Experience within a 5* hotel/property.Budgeting, procurement and cost controlStrong background in customer service.Excellent wine knowledge.Strong training/coaching background.
Whats the deal:
Hours: As per operational requirementsMedical Aid: 50% Company Contribution (Discovery)Provident Fund: 5% Company Contribution (Old Mutual)Annual Leave: 15 days off (plus an additional day off for your birthday)
If you think you would be the perfect match then please submit an Updated Detailed CV to nathans@towergroup.co.za
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zOTgzODQ4NjQzP3NvdXJjZT1ndW10cmVl&jid=1607974&xid=3983848643
6h
1
SavedSave
This hillside lodge, nestled within picturesque mountains, orchards and wildflowers needs to place a young and dynamic F&B Assistant to assist the smooth running of our restaurants & eateries. You will primarily be responsible to oversee the service of our F&B to guests ( Maîtres d). This could be your start to a promising career … a live in position
Must have
Sound F&B, & /or Maîtres d’ exp
Strong planning, costing, ordering, stock control exp
Exp in a buzy environment
Must be
Qualified, e.g. F&B certificate or Diploma in related field
Duties :
planning and managing F&B orders,staff management & trainingmaintaining and improving superb guest satisfactionfinance control
with the idea to maximize sales through customer satisfaction and hands on employee managementmaintain food cost,improve and maintain sales and profitability
stock control
managing the dining rooms, bars & buffet
Soft skills
hold the typical hospitality charactergood people skills, team orientatedability to get along with colleagues
We are looking for a young and dynamic F&B Assistant to assist the smooth running of our restaurants & eateries. You will primarily be responsible to oversee the service of our F&B to guests ( Maîtres d). This could be your start to a promising career …
Must have
Sound F&B, & /or Maîtres d’ exp
Strong planning, costing, ordering, stock control exp
Exp in a buzy environment
Will you be part of this superb team who delivers excellent service to our guest ...
Are you the one to fill this opportune position…? When can you start, next week maybe, or else maybe next of next week?
Soft skills
hold the typical hospitality charactergood people skills, team orientatedability to get along with colleagues
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yMTQ4OTk5MDMzP3NvdXJjZT1ndW10cmVl&jid=1578537&xid=2148999033
6h
1
SavedSave
We are looking for a young and dynamic F&B Assistant to assist the smooth running of our restaurants & eateries. You will primarily be responsible to oversee the service of our F&B to guests ( Maîtres d). This could be your start to a promising career … a live in position
Must have
Sound F&B, & /or Maîtres d’ exp
Strong planning, costing, ordering, stock control exp
Exp in a buzy environment
Must be
Qualified, e.g. F&B certificate or Diploma in related field
Duties :
planning and managing F&B orders,staff management & trainingmaintaining superb guest satisfactionfinance control
with the idea to maximize sales through customer satisfaction and hands on employee managementmaintain food cost,improve and maintain sales and profitability
stock control
managing the dining rooms, bars & buffet
Soft skills
hold the typical hospitality charactergood people skills, team orientatedability to get along with colleagues
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zNDg1MDkxMTQ5P3NvdXJjZT1ndW10cmVl&jid=1567732&xid=3485091149
6h
1
SavedSave
Job Requirements:
Grade 12 Minimum of 2 years Kitchen Management experienceRelevant Certificate or DiplomaWorking hours day shiftOwn transport would be idealClear credit record
Key Functions:
Manage kitchen staff and coordinate food ordersSupervise food prep and cookingCheck food plating and temperatureEstablish portion sizesSchedule kitchen staff shiftsPrice menu items in collaboration with the Restaurant ManagerOrder food supplies and kitchen equipment, as neededTrain kitchen staff on prep work and food plating techniquesStore food products in compliance with safety practices (e.g. in refrigerators)Keep weekly and monthly cost reportsMaintain sanitation and safety standards in the kitchen areaCash ups
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zMDQ5NDYxOTU3P3NvdXJjZT1ndW10cmVl&jid=367157&xid=3049461957
6h
1
Our client aims to empower ambitious individuals to become their own boss by driving or riding for top e-hailing platforms. Theyre currently looking for a Salesperson to
join their team based in Cape Town.
Responsibilities:
• Build up a strong pipeline of potential clients who want to activate their own last mile - 60 min delivery service
• Convert pipeline leads to active clients and assist clients to improve delivery volumes
• Closely manage new clients to make sure they achieve required targets and deploy customer success strategies to help them in such regard
• Visit clients on a regular basis and serve as relationship / account manager Qualification and Experience:
• At least 3 years sales experience with a proven track record of lead conversion to closed deal - Essential
• Negotiation skills - Essential
• Computer literate (Email, Excel, Online systems) - Essential
• Ability to work autonomously and report back to management - Essential
• Own transportation and willing to visit regional clients daily - Essential
• Self starter with a can do attitude - Essential
• Experience in the restaurant / fast foods vertical in a similar role - Bonus
• Experience with last mile delivery services - Bonus Salary: between R18 000 to R25 000, Plus incentives
Should you wish to apply for the position, please apply directly via this job board, please ensure that you quote reference number 202653 subject heading or email body.
Surgo (Pty) Ltd will consider all applications in terms of its Employment Equity (EE) and is committed in maintaining diversity in its appointments. Surgo (Pty) Ltd, therefore also encourages people with disabilities and from other diverse backgrounds to apply. Due to the high volume of applications, should you not receive feedback within three months upon submission, you can assume your application was unsuccessful and we encourage you to reapply. Please note that as a registered member of APSO, Surgo (PTY) Ltd. does not hold applicants accountable for any application fee.
Your CV will be kept on our database for us to contact you should any future vacancies become available. If you do not wish for us to keep your CV for any other positions, please email recruitment@surgo.co.zaJob Reference #: 202653
6h
1
SavedSave
Brief Job description
A creative individual who has a good understanding of growing teams and develop staff from withinWorking for a dynamic and growing luxury brand of restaurants and hotels within Cape Town
Requirements
must have a strong understanding of management experiencethe ability to lead a teamminimum of two years’ experience in the roll of Head ChefLeadership and management of the team is essentialUnderstanding costings, financial control as well as training & Development of staff is vital in this roll
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zNjk2OTcxNzkzP3NvdXJjZT1ndW10cmVl&jid=1475919&xid=3696971793
6h
1
SavedSave
Purpose of the Job
To represent the company and provide a meet & greet and concierge service to travellers.
Scope
To represent the company in accordance with the standards and requirements.
PRINCIPLE ACCOUNTABILITIES & RESPONSIBILITIES
Meet and Greet
To meet and greet travellers at Cape Town International AirportEnsure that signage for travellers is presentable and visible to arriving travellersEscort travellers to their vehicles and/or accompany guests to place of accommodationAssembling Group travellers and escorting groups to their vehicles
Customer Service
Prepare personalized welcome documentation for travellers including 24-hour emergency contact detailsMeet with travellers within 24 hours of their arrival at their place of accommodation (within reason) and brief travellers on their itineraryCheck services booked and reconfirm where necessaryReceive and resolve any complaints from travellersManage calls received on the 24-hour emergency contactProvide support to travellers throughout their journeyProvide support in case of accidents and sickness
Concierge Services
Gain an understanding of the travellers’ needsSuggest appropriate activities, restaurants and excursionsArrange gifts for special occasionsManage and resolve client complaintsProvide support in case of accident/illness of travellersManage emergency support phone 24/7
Administration
Full understanding and follow-through of all divisional procedures and policiesSubmit timeous reports as requested and adhere to deadlinesMaintain complete confidentiality with all company intellectual capital
Teamwork
To build and maintain good relationships within the teamPro-actively get involvedAssist in areas of expertiseFlexibility to assist colleagues out of normal office hours, when and if required
Learning and Development
Continuously develop product knowledge, attend industry events / seminars / conferences, and participate in supplier workshops, educationals and trade showsKeep abreast of industry trendsAttend all internal training interventions
Values
Passion – Energy and Excitement and enthusiasm in all we do!Innovation – Our desire to make changes by introducing new methods, ideas or product for the benefit of all stakeholdersRespect – I value myself and others (stakeholders), the environment and div...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS80MDIxMzYwNjQ3P3NvdXJjZT1ndW10cmVl&jid=1317269&xid=4021360647
6h
1
SavedSave
Requirements
Sous chef with a minimum of two years of Sous chef experiencesupport the Head Chef in a high-pressure environmentAbility to manage a shift on his/her ownown transport essentialWillingness to work for a dynamic and growing luxury brand of restaurants and hotels within Cape Town
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zNjk1MzU3NTAwP3NvdXJjZT1ndW10cmVl&jid=1475917&xid=3695357500
6h
1
Description
Our Cape Town office has seen sustained and substantial growth over the past two years. In lifestyle management no two days are ever the same. You will use your knowledge, contact and know-how to deal with interesting and often complex requests. As a language specialist, you will be based in Cape Town, South Africa and primarily be dealing in the following areas: Travel, Retails, and Entertainment including restaurants and ticket knowledge in the German market. You will use your expertise to help our members get the most from their lives, whilst growing knowledge within your team and across the company as a whole. You will use your research and communication skills to provide personalized solution to our members request within specified time frames.
Key Responsibilities
Manage requests in line with agreed deadlines, proposing an excellent choice of restaurant options, and fully engaging with the member to maximise the conversion of requests to bookings.Promote the wider Ten business to our members and suggest/take briefs for other teams in the business (e.g. tickets, travel, motor, home improvement etc.).Manage your home page ensuring that jobs and tasks are completed on time and others can quickly identify priority jobs in your absence.Assist Team Leaders and Member Satisfaction team when resolving customer care issues related to jobs you have carried out for members, using your own personal contacts with key restaurant staff where possible.To demonstrate you can confidently negotiate a benefit with suppliers (ie: restaurants, transfers) and be able to obtain a booking when the member cannot themselves.To gather member feedback from members previous requests and send this feedback through appropriate channels to ensure we are keeping the member satisfied and encouraging them to use the service repeatedlyTo maintain high standards of service and communication with the member throughout the request/member journeyTo keep administration and research relating to the members or the members requests up to date in real time on the in house knowledge managers system in a timely manner with 100% accuracy to ensure the members requirements are clearly translated into the right actions to minimise any potential confusion that can be caused by mistakesTo ensure that any requests that could result in commission for ten are capitalised on and accurate invoicing is produced.To confidently give member the belief that if you are unable to secure their first option that the LM as the specialist is then offering the next best option
Requirements
Fluency in English and German is required. Excell...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS81MzQzNTUyNj9zb3VyY2U9Z3VtdHJlZQ==&jid=1296771&xid=53435526
6h
1
SavedSave
Our client based in Cape Town is looking to employ an Accounts Payable Clerk at their office, who is an American multinational chain of hamburger fast food restaurants.
The purpose of Accounts Payable Clerk is as follows:
P-Card administrationProcess/post invoices and credit notesReconciliation of creditors accounts and resolving queriesPaying creditors on time (according to payment terms)Confirmation of Intercompany balancesAssist in the Employee T&E setupAdministration of Credit CardFollow up and resolve T&E Report/SystemFollow up and resolve T&E Report exceptionsPrepare T&E PaymentsReceive and verify invoices and all relevant documentation to process payments for creditorsFollow up on all missing documentationEnsure that payments have been authorizedAccording to the required financial proceduresPerform the day to day processing of accounts payable transactions according to the relevant accounting system for payment authorizationValidate, approve and post invoicesPreparation of files for payment runEnsure suppliers are paid on pre-determined termsMonitor accounts to ensure that payments are up to dateForward transfer proofs, cheques and receipts to suppliersAttend to queries from suppliers.Complete monthly reconciliations of creditors accounts to supplier statementsMaintain a current and accurate filing system for the creditors functionAssist with general administration and financial dutiesConfirmation of Intercompany balancesHighly organized, with the ability to adapt to changeEffective written and verbal communication skillsWork independently as well as in a teamAttention to DetailAbility to work well under pressure
Minimum Requirements
Relevant Diploma or degreeExperience in Financial administrationComputer literateProficient on Microsoft ExcelFinancial Background
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zODU1NTUyMTI3P3NvdXJjZT1ndW10cmVl&jid=1594453&xid=3855552127
6h
1
SavedSave
Our client, a supplier of an international, well known and popular non-carbonated beverage, is currently looking for an experienced and dynamic Sales Representative based out of George or Mossel Bay.
The candidate must be in possession of a South African drivers license older than 2 years, be a self-starter, pro-active and motivated with ambition.
Package on offer :
R10,000 Basic5% on Gross Sales over R100 000-00Company VehicleCompany Cell + Work AirtimeCompany FuelR10 000-00 quarterly KPI Linked Bonus
Key Performance Areas:
The candidate will be required to develop new and existing business by focusing on customer channels to drive sales of entire product basket.Ensure that all effort has been made to sell all relevant products in the focused channels, achievement of defined sales targets within these channels.The focus will be on all major end users which include restaurants, lodges, forecourts, hotels, hospitals and canteens.The successful candidate must have the ability to develop new business, be target driven, must be willing to do cold calling and strong negotiation skills.Other :
Call on min 40 existing Customers per week (check-in via cell)Identify+ visit 5 potential new leads per weekProcess orders via cell to Headoffice in real timeExecute and maintain in-store merchandisingDaily Sales/Visit report emailed to H/OAttend 8am Friday Sales meeting (Teams meeting online)Execute 4 in-store or event activation’s per month
Knowledge and Skills:
The successful candidate will have a minimum of 3 years experience in FMCG industry, preferably Food and Food Service and End User.The candidate must have a further one year experience in Sales and Account acquisition.A degree or diploma in sales and
This position will based in George.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yNDMwMzM1Mjc0P3NvdXJjZT1ndW10cmVl&jid=1480905&xid=2430335274
7h
1
SavedSave
Description
Our Cape Town office has seen sustained and substantial growth over the past few years. In lifestyle management no two days are ever the same. You will use your knowledge, contact and know-how to deal with interesting and often complex requests. As a language specialist, you will be based in Cape Town, South Africa and primarily be dealing in the following areas: Travel, Retails, and Entertainment including restaurants and ticket knowledge in the European Market. You will use your expertise to help our members get the most from their lives, whilst growing knowledge within your team and across the company as a whole. You will use your research and communication skills to provide personalized solution to our members request within specified time frames.
Key Responsibilities
To manage requests in line with agreed deadlines, proposing an excellent choice of options and fully engaging with the member to maximize the conversion of requests to bookingsHave an in-depth understanding of your members lifestyle needs, interests requirementsEstablish clear, detailed and through briefs from membersResearch the best options to meet exceed the lifestyle requirements of the memberAlways go above and beyond on your members requestsProactively offer tailored lifestyle suggestions to your members to maximise the value they get from the serviceAct as an advisor and advocate to both the member and your colleagues to facilitate good effective communication, including any required translating of responses to the memberWork with member satisfaction ambassador to resolve and own all customer complaints relating to your members
Requirements
MUST be able to speak and write Japanese on a fluent/Native level1+ experience in leisure orientated sector of business, hospitality, customer service, concierge or call centreExceptional verbal and interpersonal skills when dealing with members, suppliers and clients, working in a calm and professional manner at all timeDedication to customer satisfaction and a willingness to do what it takes to get the job done, acting with tact and diplomacy and demonstrating excellent problem solving skillsOutstanding communication skills, both written and verbalThe ability to multitask and handle several projects at the same timeThe ability to provide intelligent and resourceful replies to members and clients requests while maintaining a commercial focusStrong administration skills and be able to prioritized workloads to meet strict deadlinesAn enthusiasm to work with an emphasis for detail and follow through as required. The highest customer service standards are expected and must be maintained at all timesComputer literate to a hig...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yNTM0NzU4OTE5P3NvdXJjZT1ndW10cmVl&jid=1484183&xid=2534758919
7h
1
SavedSave
Requirements
Hospitality and luxury brand experience essentialSelf-motivated and organised individualAble to work on Multiple brandsWillingness to work for a dynamic and growing luxury brand of restaurants and hotels within cape townIndividual who want to grow with a team and continuously improve personal skills.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS80MjIyMDQ3NDI/c291cmNlPWd1bXRyZWU=&jid=1475915&xid=422204742
7h
1
SavedSave
Description
Our Cape Town office has seen sustained and substantial growth over the past two years. In lifestyle management no two days are ever the same. You will use your knowledge, contact and know-how to deal with interesting and often complex requests. As a language specialist, you will be based in Cape Town, South Africa and primarily be dealing in the following areas: Travel, Retails, and Entertainment including restaurants and ticket knowledge in the Middle East market. You will use your expertise to help our members get the most from their lives, whilst growing knowledge within your team and across the company as a whole. You will use your research and communication skills to provide personalized solution to our members request within specified time frames.
Key Responsibilities
Manage requests in line with agreed deadlines, proposing an excellent choice of restaurant options, and fully engaging with the member to maximise the conversion of requests to bookings.Promote the wider Ten business to our members and suggest/take briefs for other teams in the business (e.g. tickets, travel, motor, home improvement etc.).Manage your home page ensuring that jobs and tasks are completed on time and others can quickly identify priority jobs in your absence.Assist Team Leaders and Member Satisfaction team when resolving customer care issues related to jobs you have carried out for members, using your own personal contacts with key restaurant staff where possible.To demonstrate you can confidently negotiate a benefit with suppliers (ie: restaurants, transfers) and be able to obtain a booking when the member cannot themselves.To gather member feedback from members previous requests and send this feedback through appropriate channels to ensure we are keeping the member satisfied and encouraging them to use the service repeatedlyTo maintain high standards of service and communication with the member throughout the request/member journeyTo keep administration and research relating to the members or the members requests up to date in real time on the in house knowledge managers system in a timely manner with 100% accuracy to ensure the members requirements are clearly translated into the right actions to minimise any potential confusion that can be caused by mistakesTo ensure that any requests that could result in commission for ten are capitalised on and accurate invoicing is produced.To confidently give member the belief that if you are unable to secure their first option that the LM as the specialist is then offering the next best option
Requirements
Fluency in English and Arabic is required. E...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yNTA3MDYzODc2P3NvdXJjZT1ndW10cmVl&jid=377164&xid=2507063876
7h
1
Guest Relations
Meeting & Greeting of Guests & VisitorsCheck-in of Guest into accommodationsHosting guestsMaintaining standardsCoordination of all guest activities with relevant staffEnsure the highest standard of serviceMaintaining a productive & happy work environmentFollowing standard Operation Procedures
Food and Beverage
Efficient Breakfast, lunch & dinner table serviceWorking on the Point - of - sale systemInvoicing of GuestsAssisting with Weekly & Month - end stock takesFood & Beverage issuing and invoicingAssist in the ordering of supplies for Bar/RestaurantEnsure that all items are charged, and the Cafe?/Restaurant outlet is profitableAssist wedding planners & CoordinatorsOn the ground coordination of service providers
Housekeeping and Maintenance
General upkeep of facilitiesAssisting with housekeeping standards & hygiene in Guest accommodationAssist with room checksReporting any maintenance issues to the Maintenance Supervisor/GM
General Coordinating
Assist with conferences and special eventsAssist with weddings.Handling of special Guest requests and providing helpful info on activities offered by the company & in the surrounding area.Representing the company in a professional manner at all times.Providing the Guests with an unforgettable experience.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yMTI2NTk4MTA3P3NvdXJjZT1ndW10cmVl&jid=1370208&xid=2126598107
7h
1
Key Responsibilities
Manage requests in line with agreed deadlines, proposing an excellent choice of restaurant options, and fully engaging with the member to maximise the conversion of requests to bookings.Promote the wider Company business to our members and suggest/take briefs for other teams in the business (e.g. tickets, travel, motor, home improvement etc.).Manage your home page ensuring that jobs and tasks are completed on time and others can quickly identify priority jobs in your absence.Assist Team Leaders and Member Satisfaction team when resolving customer care issues related to jobs you have carried out for members, using your own personal contacts with key restaurant staff where possible.To demonstrate you can confidently negotiate a benefit with suppliers (ie: restaurants, transfers) and be able to obtain a booking when the member cannot themselves.To gather member feedback from members previous requests and send this feedback through appropriate channels to ensure we are keeping the member satisfied and encouraging them to use the service repeatedlyTo maintain high standards of service and communication with the member throughout the request/member journeyTo keep administration and research relating to the members or the members requests up to date in real time on the in house knowledge managers system in a timely manner with 100% accuracy to ensure the members requirements are clearly translated into the right actions to minimise any potential confusion that can be caused by mistakesTo ensure that any requests that could result in commission for company are capitalised on and accurate invoicing is produced.To confidently give member the belief that if you are unable to secure their first option that the LM as the specialist is then offering the next best option
Requirements
Fluency in English and Norwegian is required. Excellent written & oral communication is a MUST. Fluency in other languages, particularly Norweigian is highly regarded, is a plus, but not mandatory. Please be prepared to take language test in any language you mention as a skill.Having local knowledge of news & events, culture in the Middle East (primarily around Dubai, Abu Dhabi and Doha) and other key markets across Asia is highly preferred; A plus of is a plus is having knowledge and experience in working in the travel sector – such as first-hand experience booking flights, hotels and have confident to make other travel reservations3+ experience in leisure orientated sector of business, hospitality, customer service, concierge or call centreException...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS83MDcxNDAzNzQ/c291cmNlPWd1bXRyZWU=&jid=377166&xid=707140374
7h
1
Description
Our Cape Town office has seen sustained and substantial growth over the past two years. In lifestyle management no two days are ever the same. You will use your knowledge, contact and know-how to deal with interesting and often complex requests. As a language specialist, you will be based in Cape Town, South Africa and primarily be dealing in the following areas: Travel, Retails, and Entertainment including restaurants and ticket knowledge in the Flemish/Dutch market. You will use your expertise to help our members get the most from their lives, whilst growing knowledge within your team and across the company as a whole. You will use your research and communication skills to provide personalized solution to our members request within specified time frames.
Key Responsibilities
Manage requests in line with agreed deadlines, proposing an excellent choice of restaurant options, and fully engaging with the member to maximise the conversion of requests to bookings.Promote the wider Ten business to our members and suggest/take briefs for other teams in the business (e.g. tickets, travel, motor, home improvement etc.).Manage your home page ensuring that jobs and tasks are completed on time and others can quickly identify priority jobs in your absence.Assist Team Leaders and Member Satisfaction team when resolving customer care issues related to jobs you have carried out for members, using your own personal contacts with key restaurant staff where possible.To demonstrate you can confidently negotiate a benefit with suppliers (ie: restaurants, transfers) and be able to obtain a booking when the member cannot themselves.To gather member feedback from members previous requests and send this feedback through appropriate channels to ensure we are keeping the member satisfied and encouraging them to use the service repeatedlyTo maintain high standards of service and communication with the member throughout the request/member journeyTo keep administration and research relating to the members or the members requests up to date in real time on the in house knowledge managers system in a timely manner with 100% accuracy to ensure the members requirements are clearly translated into the right actions to minimise any potential confusion that can be caused by mistakesTo ensure that any requests that could result in commission for ten are capitalised on and accurate invoicing is produced.To confidently give member the belief that if you are unable to secure their first option that the LM as the specialist is then offering the next best option
Requirements
Fluency in English and Flemish/Dutch is re...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yMTA2NjY3NDgxP3NvdXJjZT1ndW10cmVl&jid=1296773&xid=2106667481
7h
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