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Technical Sales Representative for the Welding
Consumables Division based in Roodepoort, South Africa●
To technically introduce and market
our full range of welding consumables.●
Manage customer relationships
and maximise sales value with a specific focus in the area that will be
dedicated to you.●
To ensure that set sales
targets and goals are met.●
Drive and maximise sales at every
opportunity.●
Build customer/client relationships.●
Negotiate and close sales deals with
customers/clients.●
Support in optimising prices and maximising
margins.●
Achieve agreed levels of cold calling
activity to increase volume and revenue streams.●
Take responsibility for allocated market
segments and areas.●
Supply sales forecasting per area and
market segments.●
Identify sales opportunities and
effectively present key features and benefits of products and services to
secure new business.●
Responsible for market
research, development and growth.●
Grade 12 and a Sales and
Marketing certificate/diploma will be advantageous.●
3 – 5 Years’ experience in a
sales role within a sales/target driven environment and relevant industry.●
Exceptional interpersonal and
people skills.●
Exceptional verbal and written
communication skills.●
Negotiation skills.●
Customer focused with a passion
to provide excellent customer service at all times.●
Ability to work independently
or as part of a team. Team-player mindset with a high level of dedication to
raising the bar for the whole team.●
Considerable knowledge of WASA
products and the welding consumable market will be advantageous.●
A high level of numeracy with
good attention to detail. Familiarity with data analysis and reporting is
non-negotiable.●
Superior telephone etiquette.●
Self and deadline driven,
hard-working and persistent.●
Good research skills.●
Persistent and Persuasive.●
Good understanding of
entrepreneurial and commercial objectives.Driver's license essentialShould
you be interested in this challenging position and meet the above requirements,
kindly forward your C.V to E-Mail wasarecruit@welding-alloys.com. Ensure all relevant certificates are
certified and attached to your application.
Closing date: 19 April 2024If you have not been
contacted after 7 days’, consider your application as unsuccessful
16d
1
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Join the Hustle and earn on your terms! Seeking freelance sales rockstars ready to hustle for extra cash.
No fees, no kits—just your drive and determination.
Must be outgoing and open-minded.
⏰ Set your own hours, reap the rewards.
For more information, reach out to us on info@grandhustle.co.za or WhatsApp 065 115 9865 to kickstart your journey! ✨
#TheGrandHustle #Sales #SalesConsultants #Freelance #Determination #Hustle #Rockstars #ExtraCash #Work #Recruiting
24d
VERIFIED
Ads in other locations
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Our client, a leading South African financial group founded in 1985, encompasses insurers and a comparison platform. Rooted in providing peace of mind, they safeguard possessions, loved ones, and life plans. Pioneering innovation and service, their diverse team drives excellence, and they are looking for a Financial Advisor to join their team.
Job Purpose:
The Financial Advisor will be responsible for conducting financial needs analysis for both Life and Investment planning needs, utilize extensive expertise to provide financial advice to customers, grow client base and prospecting of new clients.
Responsibilities:
Sales Opportunities Creation
• Develop a personal network within the sales territory and represent the organization at relevant industry events, sourcing of referrals, and recommendations from existing customers and other contacts to identify sales opportunities, promote the organization, and enhance its reputation. Identify Personal Lines and Business Insurance opportunities Customer Needs Clarification
• Consult with a range of customer representatives at different levels to identify the outcomes they require, introducing relevant internal specialists and utilizing their expertise to gather and analyses complex customer data, clarify mid- to long-term customer needs, and develop and agree to a specification of customer requirements. Conduct financial needs analysis, client portfolio analysis and provide financial advice Sell Customer Propositions
• Identify the products or services that best meet the customers stated needs, use personal expertise to propose quantities and product configurations, explain the selection to the customer, and invite the customer to make a purchase at the standard price/terms and conditions of sale Customer Onboarding
• Walk customers through the advanced/custom features of the product/service, connecting those features directly with customer pain points Performance Management
• Respond to personal objectives, take appropriate actions to ensure achievement of agreed objectives and use performance management systems to improve personal performance Customer Relationships Development
• Develop and implement a customer contact plan to communicate product launches and engage the potential customers in relevant sales campaigns to build new relationships
• Act as first point of contact for customer queries and complaints and resolve these, referring complex issues to others and ensuring that the customer receives an appropriate response Client Customer Management (External)
• Manage key client and customer relationships to maintain customer satisfaction, retention of clients and loyalty Client Document Management
• Create and ensure compliance with a companywide document management system Operational Compliance
• Develop knowledge and understanding of the organizations policies and procedures and of relevant regulatory codes and codes of conduct to ensure own work adheres to t...Job Reference #: 202627
3d
1
*Overview*
Assist customers doing direct purchases from the company with “cash” sales. Taking face to face orders from the customer, and processing same, for immediate receipt by customer. Dealing and answering inquiries and questions, handle complaints, troubleshoot problems and provide relevant information.
*Duties*
* • Effectively implement price increases
* Ensure profit margins are maintained
* Effective interaction with logistics, finance, suppliers, etc.
* Monitor stocks and inform product managers of potential stock shortages
* Establish an understanding of systems and procedures as well as identifying improvements on these
* Any Adhoc duties as might be required within the department
* Logging onto the call centre when required
* Managing the Direct group e-mail when required
* Processing telephonic and e-mailed orders
* Assisting with routine and cycle count stock takes
* Customer satisfaction
* Accept all orders and ensure that they are processed and receipted by customer on the day
* Handling payments by customers. Payments made by form of EFT/credit card/ debit card)
* Keep customers informed and updated on the status of their orders
* Gain local market intelligence
* Liaise with existing clients, daily as well as grow the client base. (Cold calling)
* Communicate price changes to customers
*Qualifications*
* Matric
* Computer literacy
* Tertiary Qualification in Chemistry and/or Marketing will be advantageous
* Computer Literacy and knowledge of AX or similar ERP System will be advantageous
*Experience*
* 2 to 5 years in Customer Service Center environment
* Computer Literacy and knowledge of AX or similar ERP System
* Previous internal sales experience will be advantageous
*Qualifications*
* Matric
* Computer literacy
* Tertiary Qualification in Chemistry and/or Marketing will be advantageous
* Computer Literacy and knowledge of AX or similar ERP System will be advantageous
*Experience*
* 2 to 5 years in Customer Service Center environment
* Computer Literacy and knowledge of AX or similar ERP System
* Previous internal sales experience will be advantageous
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1XzU2MDY5X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1243712&xid=1555_56069
2y
1
A leading Pump company is in search of an External Sales Representative in the Northriding, Randburg area.
The ideal candidate will be someone that has got a customer network in the industrial / food and beverage space and also has been exposed to selling equipment in the chemical type industries ( water treatment, chemical manufacturing,) This person would have to have need to be technically strong, able to operate pump selection software and have the ability to confidently do their own pump selections.
* Applies an aggressive sales plan, formulated in conjunction with the MD, to achieve sales, profits and growth budgets.
* Carries out sales visits to customers in accordance with the sales plan and provides advice/support to customers on a range of Company products, attempting to match customer needs with engineered solutions.
* Promotes service, spare parts and contract functions.
* Analyses sources of tender information and future projects and follows up on leads.
* Prepares sales, competitor reports and paperwork to satisfy Head Office and customer requirements.
* Provides input to the sales team, attends Sales meetings, and completes written and verbal reports as required by Senior staff.
* Ensures all pricing policies are followed and ensures compliance with company’s Environmental Health & Safety and Quality Assurance policies and procedures.
* Prepares mail outs for new product information and updates.
* Any other duties as required/determined to assist functionality of the business.
The suitable candidate must have knowledge of the below pump technologies, this would mean understanding how to select the correct pump for the application.
*Hygienic and sanitary pumps*
* Rotary Lobe Pumps
* Screw Pumps
* Centrifugal Pumps
* Air operated diaphragm pumps
* Peristaltic pumps
*System Knowledge*
* The candidate would need to know how to select a pump when there are viscous liquids and products which need to be pumped at high temperatures.
* Understand system design in terms of piping systems (calculate friction loss, system head pressure, absorbed power, calculate Net Positive Suction Head, understand the “First Principles etc.)
*Sales*
* *Have a track record in pump sales*
* Be able to prospect and cold call
* Be organised in terms of sales planning (disciplined with call cycles and routines, pipeline management, sales forecasting)
* Demonstrated experience in a sales/marketing capacity, with exposure to business management principles, preferably in an engineering environment. An understanding of the pump industry, combined with qualifications in the field of management/marketing/engineering, or a sound mechanical and mathematical aptitude is desirable.
* Must be an excellent communicator, with highly developed negotiation, sales and marketing skills, and a genuine commitment to customer service.
* Must possess a capacity for developing creative solutions to busin
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1XzU1OTg4X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1243648&xid=1555_55988
2y
1
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*Reference: JHB000149-CL-1*
Internal sales Representative- Steel Industry- Sedibeng area
Internal Sales Representative- Steel Industry
Matric with minimum 3 years relevant experience
Must be fluent in English and Afrikaans
Computer Literate
Customer service and liaison with Customers
Back office Admin
Order and data capturing
Working on various ERP systems
Handle telephone enquiries
Quotations and Pricing
Order Execution and Management
Follow up on orders
Occasional Switchboard relief
Ability to work in a Team
R R 12000 - R 15000
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1XzU1ODk4X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1243583&xid=1555_55898
2y
1
A workwear manufacturer and supplier based in Centurion is looking for an External Sales Representative to join their team.
Increasing sales by developing and maintaining relationships with customers and clients.
Sales Target: R640 000 per month.
Commission on sales after target is reached.
* Minimum 3 years’ experience in Field/ Direct Sales (Outbound)
* Minimum Bachelor’s degree in any one of the areas – Business, Marketing, Economics, or related field
* Good understanding of the Sales process and dynamics
* A commitment to excellent customer service
* Excellent written and verbal communication skills
* Experience using computers for a variety of tasks
* Competency in Microsoft applications including Word, Excel, Access and Outlook
* Able to work comfortably in a fast paced environment
* Must have their own car
R10,000 – R15,000 based on the experience + commission on sales above monthly Sales Target
* Petrol Allowance will be provided
* Cell Phone allowance will be provided
* Minimum 3 years’ experience in Field/ Direct Sales (Outbound)
* Minimum Bachelor’s degree in any one of the areas – Business, Marketing, Economics, or related field
* Good understanding of the Sales process and dynamics
* A commitment to excellent customer service
* Excellent written and verbal communication skills
* Experience using computers for a variety of tasks
* Competency in Microsoft applications including Word, Excel, Access and Outlook
* Able to work comfortably in a fast paced environment
* Must have their own car
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1XzU1ODYyX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1243563&xid=1555_55862
2y
1
Our client is looking for a technical service representative with preferably a tertiary qualification in civil engineering and extensive experience in construction, quality control and knowledge of flooring products.You will provide technical support to the sales team and clients, training and demonstrations at customer sites on correct product application, assist with product development, investigate and resolve customer complaints, keep accurate records and ensure quality control is maintained.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA4XzYwMDM0X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1216513&xid=1108_60034
2y
1
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Minimum requirements: Matric Own reliable transport and a valid drivers license 2+ Years experience in a sales role in the steel industry Consultant: Angela Heydenreich - Dante Personnel East Rand
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5Xzg0Mjg0X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1214669&xid=1109_84284
2y
1
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This is a great opportunity offered by our highly successful and reputable Sales and Marketing Company in the heart of Benoni. A customer service representative can work in a variety of industries, including retail, financial services, and many others. The job requires frequent interaction with people.On a typical day, duties include:Answering questions from customersResolving concernsHandling complaintsMaintaining current customer records by updating informationCAP (Customer Awareness Program)Requirements:National Senior CertificateGood communication skillsEnergeticOutgoingOpen to learnAvailable to start work immediatelyIndividuals should be between the age of 18-30 years
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5Xzg0NDMyX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1214695&xid=1109_84432
2y
1
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Join this insurance giant as a Regional Sales ManagerDo you have what it takes to manage and take a team of elite / experienced advisors in your region to the next level in their financial planning career?What will you do?Activity management of representativesProspecting for RepresentativesProduction management on a daily basis concentrating on quality and quantityConducting training - Theoretical and practical in fieldFacility liaisonNew facility identificationStrategy executionStakeholder managementField Management of AdvisorsHigh level business developmentCoaching, Mentoring and TrainingKPI managementPersonal qualities - Good leadership skillsEntrepreneurial with good business acumenStrong action orientationGood written and verbal communication skillsAbility to make decisionsInitiative and innovativenessPlanning and organizingAchievement orientationNegotiation skillsCoaching and enabling skillsQualification and experience:Grade 12Meet the qualification requirements in line with their DOFA:Individuals who joined the industry prior to 2010 must have obtained their 30 or 60 credits oralternatively obtained a full qualification as per the FSCAs list of recognized qualifications. Individuals who joined the industry from 2010 must have obtained a full qualification (120 Credits at NQF Level 4 for Categories B1 and B2) as per the FSCAs list of recognized qualifications at the point of recruitment.RE 5 required from date of appointment & (COB)Knowledge and skills - At least 2 years sales experience of which at least 1 year must be within the financial services industry (Cat B1/Cat B2/Retail Pensions)
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA4XzU4NjY2X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1214458&xid=1108_58666
2y
1
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Matric Proficient in Microsoft OfficeN6 Electrical Engineering 2-3 External Sales experience within an Electrical Industry Valid drivers licence
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5XzcxMzkzX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1181163&xid=1109_71393
2y
1
Remote Sales Development Representative (JB1629) Remote, for applicants living in South AfricaR20 000 basic + commissionDuration: Full time, independent contractorWe are looking for a Sales Development Representative to join a global software development company in an Independent Contractor capacity. As the SDR you will have experience establishing, building and maintaining relationships with a variety of leaders in technical, marketing and executive roles. Enjoy perks like 25 days leave a year, no time tracking software and 2 hours of work time free every week to focus on your mental and physical health.Minimum Requirements: Excellent communication skills in both spoken and written EnglishHighly organised with a methodical approachSolution orientedAuthoritative gravitas in solution selling positionsDesire for self-improvementSignificant experience of selling a technical or resource driven solutionExperience with lead generation and digital marketing cold calling
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5Xzc0Mjg5X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1189330&xid=1109_74289
2y
1
SavedSave
Matric 2 - 3 years Internal sales experience within the paint or hardware industry
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5Xzc0MjUwX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1189291&xid=1109_74250
2y
1
Remote Sales Development Representative (JB1629) Remote, for applicants living in South AfricaR20 000 basic + commissionDuration: Full time, independent contractorWe are looking for a Sales Development Representative to join a global software development company in an Independent Contractor capacity. As the SDR you will have experience establishing, building and maintaining relationships with a variety of leaders in technical, marketing and executive roles. Enjoy perks like 25 days leave a year, no time tracking software and 2 hours of work time free every week to focus on your mental and physical health.Minimum Requirements: Excellent communication skills in both spoken and written EnglishHighly organised with a methodical approachSolution orientedAuthoritative gravitas in solution selling positionsDesire for self-improvementSignificant experience of selling a technical or resource driven solutionExperience with lead generation and digital marketing cold calling
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5Xzc0Mjg4X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1189334&xid=1109_74288
2y
1
Our clients Call Center is the entry point into starting your exciting career in the industry. As well as their many great staff benefits, they have a genuine company culture which is reflected in everything they do. As a Call Center Representative, you will be responsible for: Taking incoming calls from new and existing customers regarding sales and service queries, Ensuring a level of service that exceeds customers expectations, Generating sales with new or existing customers and pro actively exploring opportunities to cross sell, Getting involved with Call Center activities, competitions and fun days, Requirements: Drive to achieve objectives and sales, Dedication to provide excellent customer service, Well developed computer skills, Exceptional time management skills, Passion and commitment to quality in everything you do Additional
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5Xzc0MTU3X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1189243&xid=1109_74157
2y
1
Our client, who operates within the Commercial Vehicle & Agri Industry, is looking for a sales driven individual to join their sales team.The successful candidate will be responsible for all Sales and Customer care activities, from lead generation through to close, with the guidance of the National Sales Manager. He/she must implement the agreed-upon Sales Strategy/Plan in order to achieve sales targets, acquire new dealerships, retain current dealerships and ensure customer satisfaction.Customer Care will be responsible for client retention by maintaining, supporting, and training by the guidance of the National Customer Care Manager, for effective relationships with all clients. Job Responsibilities: Implement special sales activities to generate new leadsObtain new lead referrals from current clientsPresent and sell all company products and services to potential new clientsPresent and sell adhoc products to existing clientsAchieve the required/agreed sales and retention targetUse available marketing collateral for sales generationPrepare and present proposals for prospective clientsConduct training with all new clientsService all dealerships within designated areaDevelop and maintain current and new customer relationshipsProvide training for dealerships on the management of the websiteReview profiles with respective dealerships and provide input on improvements that can be madeEnsure customer retention and growthPerform administrative dutiesMinimum Requirements: Relevant Sales/Customer Care qualification / Diploma or similarUnderstanding of the Motor Industry2-4 years of sales experience in a business-to-business sales/Customer Care environment1 year digital sales/Customer Care environmentKnowledge of advertising and sales promotion techniquesKnowledge of CRMSalary:R12 500 Basic Salary + Excellent Commission Structure (Earn a minimum of R10k plus p/m) + Company Car + Petrol + MA + Pension Please note that only candidates with the above-mentioned experience will be considered and contacted. APPLY NOW!Visit our website for more opportunities:
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5XzY5NTM4X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1175770&xid=1109_69538
2y
1
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Our client in the Automotive Industry in Johannesburg (Eastern Suburbs) is seeking a Parts Picker/Packer to join their team.
Candidates with experience and knowledge of truck parts are encouraged to apply.
Duties:
Receiving, Binning, Picking, Packing, Quality checking and dispatching of parts.
Ensure all the above tasks are performed accurately and diligently at all times.
Support workshop to ensure the constant supply of parts to workshop is properly administrated and
executed.
Ensure all parts picked are double checked before packing for dispatch.
Ensure all picking slips are actioned as quick as possible to avoid client’s delays.
Ensure no parts lying on the floor unattended or without documentation.
Ensure all receipted parts are allocated on location as soon as possible.
Ensure all new parts without locations are allocated to locations and updated on the system as soon as possible.
Ensure all picked parts more than 5 days old are binned back to locations.
Present excellent task performance.
Personally manage work efficiency.
Ensure all tasks performed comply with minimum standards required by the Group.
Participate in all relevant training programmes.
Build strong relationship with fellow colleagues and peers.
Report parts damages, misbehaving conduct and unsafe practice practice and situation.
Be customer orientated (Customer first mentality).
Use company vehicle to deliver and collection of parts or stock as per request.
Ensure that all Health and Safety rules are adhered to at all times.
Proper adherence to company rules especially regarding the use of tools, special tools and Company assets.
Keep your work area clean and surrounding area clean and tidy at all times.
Personal Attributes:
Team Player.
Confident and proactive approach – Anticipates issues
and requirements.
Physically fit.
Ability to organise, clean and tidy at all times.
Must be able to handle pressure.
Must be able to initiate and be sober minded.
Understanding and knowledge of Warehouse operation.
Work independently without being micromanaged.
Creative and flexible to assist in other Warehouse duties when request by supervisor.
Requirements:
Matric Certificate.
Code 8 license.
3 Months – 2 Years of experience within the similar role.
Able to count, read and write English.
Attention to details.
SECTOR: Automotive
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93ZWJhcHAucGxhY2VtZW50cGFydG5lci5jb20vd2kvYXBwbGljYXRpb25fZm9ybS5waHA/aWQ9c3RhZmZzb2xzJnZhY2FuY3lfcmVmPUUuTDAwMjA0Mi9BSw==&jid=1811989&xid=E.L002042/AK
12h
1
We are seeking an ERP System Software & Hardware Engineer for our client in the Automotive Industry in Johannesburg.
Job Description:
Assist with ongoing maintenance of existing software products and to participate in the development of new and enhanced ERP system products and solutions
Work closely with various team members to use and enhance support tools, learn effective troubleshooting techniques, and increase product knowledge
Communication and problem-solving skills to deliver support services for business applications
SAP
The successful candidate for the role will be responsible for the following systems/apps (but not limited):
Evolve
Xperteck
Providing application support to users Answer, Identify issues, and Provide suggestions and long-term solutions
To provide proactive support to internal staff, and external customers:
Analyse recurring incidents on the service desk and solve through interaction with key stakeholders
Investigate and analyse system issues to determine the cause of issues and appropriate corrective action
Provide system knowledge and consultancy for divisional and cross-divisional projects ensuring that business process requirements are met, and best practice is achieved
Pre and post-information systems implementation, and support with process owners
Contribute to the Help Desk knowledge base, Add quality articles relating to Problem Resolution about new, and existing projects, types, and Sub Types
Review and recommend continuous improvement of the systems and support processes
Document technical information and processes for existing and newly developed functionality to provide suitable and up-to-date system support
Maintain data quality and integrity within the system
Ensure all critical services/systems are monitored
Provide clear, professional, informative, and appropriate communication to colleagues, customers, and suppliers
Carry out system maintenance tasks and processes to agreed schedules
Supplier management: Manage relationships with approved suppliers
1st/2nd level support
Log calls
Assign priority to calls low, medium, urgent, high, critical
Update the system in real-time
Problem analysis – identify recurring problems and report in weekly meetings Alert Management
Use and update the knowledge base of the system
REQUIREMENTS
Diploma / Certificate in Information Technology: System support or similar
Solid experience in supporting and maintaining production computer systems in a customer-facing support environment of at least 5 years
Experience in database systems, reporting, and query tools
Excellent written and verbal communication skills at all levels of the business with technical and non-technical staff
Effective time management skills and ability to prioritize work a
SECTOR: Automotive
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93ZWJhcHAucGxhY2VtZW50cGFydG5lci5jb20vd2kvYXBwbGljYXRpb25fZm9ybS5waHA/aWQ9c3RhZmZzb2xzJnZhY2FuY3lfcmVmPUUuTDAwMTg1Mi9BSw==&jid=1781656&xid=E.L001852/AK
12h
1
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We invite suitable qualified candidates to apply for the Internal Sales Representative based in Spartan, Gauteng.
Shandong Yomi Intelligent Science and Technology Co. is an industrial leader in the cutting and welding field. We target to build the integrated supply chain with high quality products at competitive prices and offer a complete after-sales service in the local market.
You will be selling consumables of welding, laser and plasma machines.
THIS IS NOT A REMOTE POSITION.
Skills Required:
Excellent communication skills.
Knowledge of welding machines, laser- and plasma cutters.
Sales experience is a requirement.
Basic welding and cutting machine knowledge is essential .
Fully bilingual (Afrikaans is essential)
Must have a social media presence and preferably own laptop.
Training will be provided.
Salary: R6000 plus commission
Working hours: Mon-Fri 8am-5pm, Sat 8am-2pm
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18yMzIzXzgzOTdfXzQ5Nz91dG1fc291cmNlPWd1bXRyZWUmdXRtX21lZGl1bT1mZWVkJmtleXdvcmQ9&jid=1779418&xid=2323_8397
16h
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