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Description: Excellent communication skills - client liaison - follow up on quotes and secure orders - an advantage if one has their own Clientele and that can bring in their own customers -Must have drivers license. Company based in Cornubia Business Park Email cv to sunprintgraphics@gmail.comWhatsApp : 083 279 48 05
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We are looking for SALES CHAMPIONS to join our high performing sales team in a well-established telecommunications operation. If you are money-hungry, tenacious and love the world of sales, then this is for you!
Desciption:
Cold call pre-existing and new customers to sell variety of products & servicesOffer professional advice to clients for upgradesSet up new customer accounts and update existing recordsKeep up to date and fully informed on product comparisons and new productsBe compliant in all activities in accordance with regulations and professional guidelines and ethics & business rules
Telesales Sales Consultant
CallForce is an award-winning BPO service provider delivering innovative and customised contact centre solutions from South Africa to the global market.
Join us as an Outbound Sales Consultant and be part of a winning team. You will be working on SA’s largest Telecommunications company. This is no ordinary Sales position. This is YOUR opportunity to be part of a winning team and enjoy the success that comes with it!
We offer Guaranteed Basic salary, PLUS commission, PLUS high end electronic and other great incentives. · Earn up to R20,000 a month.
Apply now if you Have at least 1 years’ tele-sales experience. · Have strong sales ability and objection handling. · Are proficient in English and 1 other language. · Have the tenacity and passion for sales. · Proven ability to meet sales targets.
Send your CV to our watsapp line (0764206424), or via the link in this advert. Should you not hear from us within 14 days of applying, kindly consider your application unsuccessful
https://www.ditto.jobs/job/gumtree/3764191976?source=gumtree
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Introduction
Our client requires the services of a Direct Business Sales Consultant at their head office based in Johannesburg. To grow their core business portfolio by engaging and on-boarding new business clients whilst ensuring that the customer is placed at the heart of all sales and commercial decisions in line with all customer experience strategic objectives.
Job description
To source leads or potential clients by hunting and cultivating strong relationships with third parties, partner companies and existing clients.Generation and conversion of self sourced leads through referrals, networks and research.Pro active mining defined sources of business to acquire new subscriptions.Development of a pipeline to work from through referrals, marketing online, word of mouth, networking with current clients.Present, promote and sell products to existing and potential customers, while ensure the offering meets the needs of clients.Follow up on leads provided and regular engagement with existing and prospective customers.Ensure accuracy of client documentation and manage our requirements.Maintain a high level of relevant product knowledge in order to have a meaningful conversation with customers.Report on sales activities to management on a weekly basis.Provide feedback to management on ways to enhance sales, improve the Tracker Brand, and opportunities to deliver greater value to customers by extending the customer offerings.Interact with clients according to client first principles and conduct a needs analysis to assist clients to better understand their requirements.Implement a sales approach in line with the Customer Value Proposition (CVP) framework, but also apply individual sales techniques, approaches and methods to conduct the needs analysis and proactively engage prospective customers to acquire the sales.Plan and execute work to achieve service level agreements, standards and turnaround times in line with value proposition i.e. efficient client service in line with SLAs.Follow sales and other processes (dependent on the product/s sold) to accurately and efficiently process customer documentation requirements for products sold.Understand and remain up to date with FAIS complete disclosure to clients in terms of accreditation, service fees and commission as outlined in terms of the Financial Advisory and Intermediary Services Act (FAIS).Ensure record keeping requirements as outlined by FAIS and the Financial Intelligence Centre Act (FICA) are implemented and adhered to.Ensures compliance to all applicable legislative requirements such as the Code of Banking Practice, National Credit Act, Companies Act, Consumer Protection Act, etc.Ensure implementation and adherence to all internal risk related policies and gu...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xODc2ODYzNTA/c291cmNlPWd1bXRyZWU=&jid=1545807&xid=187686350
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CXP is looking for an experienced BPO Quality Assurance Consultant. This individual should have the ability to accurately assess the manner in which consultants deal with customers on a daily basis, along with the ability to perform coaching and calibration sessions with consultants who need some development.
The Role:
You will be responsible for measuring the quality and verification of all advised and non-advisory sales, calls/correspondence in line with business expectations (Specified to campaign) and ensuring corrective action is undertaken where required to ensure the delivery of a first-class level of service to our customers.
Key Responsibilities:
Ensuring regulatory principles and processes, including Treating Customers Fairly (TCF) and Data Protection policies are followed and delivered consistentlyContribute to a ‘customer driven’ culture of continual improvement, take ownership and become empowered to contribute to meeting business goalsTo deliver set targets and KPI’s on all quality monitoring activity undertakenTo provide feedback and coaching and support to agentsProvide feedback to line manager about effectiveness of processes and potential risks to ensure the department operates in the most efficient manner possibleObtain and accurately input relevant customer data into in-house systems and ensure clear notes are added where neededAchieve departmental and individual objectivesWork with other parts of the organization for the overall objective of improved customer service/experience and treating customers fairlyParticipates in self-development through coaching, mentoring, training and peer feedbackUndertake work of a related nature, or perform duties other than or in addition to those outlined above upon request.
Essential/Desirable Attributes and Experience:
TCF Regulatory Accountabilities.
To carry out your accountabilities and objectives within the frameworks of the Clients TCF policies.
Experience & Qualifications desired:
Previous experience in a financial services roleExcellent communication and interpersonal skills Good numeracy, literacy and attention to detailUnderstanding of FCA and TCF regulations relating to complaints handling and consumer salesBusiness related qualification an advantage
Hours: To be discussed (UK based Shifts)
Between 09H00 & 21H00 / 10H00 & 22H00 Monday - Friday (Additional Saturdays may be included)
*Candidates would be required to be available to start in January 2022 and be required to work SA Public holidays.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yMDkzMTIzMTAyP3NvdXJjZT1ndW10cmVl&jid=803440&xid=2093123102
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Requirements:
Proven Business to Business (B2B) outbound sales experience in the BPO environmentInternational outbound sales experienceExperience of working to serious targets in a period of significant growth.Experience of selling to new and existing customers and balancing this work.Experience of developing and implementing sales plans.Experience of developing and implementing sales pipelines.Experience of delivering an excellent customer experience in a commercial setting.Proven experience in developing and managing relationships with new and existing clients.Knowledge of principles of sales and customer experience.
Working Hours:
09:45 - 19:00 (Monday - Thurs)
09:45 - 17:45 (Friday)
* If weekly targets are met, Consultants may finish at 16:30 on Fridays.
Important Information
This will be a work from home position, all consultants will be required to work on site until they are up to speed & meeting their targets.
All equipment & connection will be provided at company cost.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zNjI3NTgwMTQ/c291cmNlPWd1bXRyZWU=&jid=1122156&xid=362758014
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CXP are looking for exceptional individuals who are highly skilled in sales with the ability to provide world class customer service, to join our team in insurance who service UK clientele.
Requirements:
Covid19 Vaccination Certificate Original ID DocumentTax NumberBank Account registered in own nameNational Senior CertificateCompleted tertiary qualification/ studying towards a qualification *PreferredClear Credit and Criminal recordComputer literate2 years’ experience in Outbound Sales or Cold Calling EnvironmentAbility to upsell & cross sell international products/ servicesProven experience in the insurance/ financial spaceProven track record of high performanceExcellent command and use of English, both written and VerbalAttention to detailStrong analytical and numeric skillsAble to navigate through various systems at onceGood attendance and performance recordReliable transport to Umhlanga
Duties Include:
Upselling and cross selling products via telephone.Handling customer enquiries via email and telephonically.Proactively identify issues and problems before they arise.Assist with escalated calls and complaints in line with procedures.Providing world class customer service to international clients.Working with various parts of the business to resolve issues.
Working Hours
Monday to Sunday on a shift rotation (the rotation can be confirmed if successful to next stages but is subject to change from the client).
Full Time (45 hours per week, 40 operating hours) Shift times will fall between 9am to 9pm with the opportunity for over-time.
*Shortlisted candidates will be required to complete a game based assessment as part of our recruitment process. This process will require you to download an application onto your chosen device. The game requires stable internet connection throughout the duration being played.
Successful Candidates should be prepared to commence work 24/01/2022.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yMzA1NTYyNDc1P3NvdXJjZT1ndW10cmVl&jid=803438&xid=2305562475
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CXP, a global customer experience consultancy organisation has an exciting position available for a Learning and Development Specialist. This individual will be responsible for the sales, technical, product, culture, soft skills training & facilitation of our team.
Purpose of this role:
Deliver a team of top performers through an exceptional learning experience.Deliver high quality, fit for purpose interpersonal and intrapersonal development experience for all delegates.Ensure that advisors are enabled with the right interpersonal and sales skills to meet productivity requirements as indicated in the Glide PathPrevious experience as a Training Facilitator, Training Coordinator or similar roleAssessor / ETDP / moderator certification would be advantageousHands-on experience with Learning Management Software (LMS)Knowledge of traditional and modern educational techniquesAbility to complete full training cycle (assess needs, plan, develop, coordinate, monitor and evaluate)Good understanding of the Skills Development ActFamiliarity with Talent Management and career pathsExcellent communication and organizational skillsNQF Level 4 – MatricBSc degree in Education, Human Resources Management, Organizational Psychology or relevant field would be AdvantageousConduct training needs analysis
Job Description:
Interview candidates and leaders to assess training needs.Design training curriculum.Organize in-house and offsite activities, like presentations, job simulations and role-playing exercises.Manage candidates subscriptions to conferences and e-learning courses.Order instructional material (e.g. eBooks and manuals).Discuss career-pathing opportunities with Leaders.Enrich courses with visual aids to engage trainees.Measure outcomes from trainings.Research and recommend learning equipment (e.g. platforms and projectors).Coordinate the delivery of learning activities in line with the approved calendar, budget, and business requirements.To deliver learning and development interventions in line with quality standards in order to achieve learning outcomes and business objectives.To comply with group policies, quality assurance standards and regulatory requirements.
Shortlisted applicants could be required to take a technical/behavioral assessment as part of the application process.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zMzU5OTMwOTc/c291cmNlPWd1bXRyZWU=&jid=375725&xid=335993097
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Our client, within the finance industry seeks to appoint a dynamic Contact Centre Sales Support to join their team in Durban on a 6-month contract. The successful incumbent will be required to ensure full support is given to the Sales Administrators; Sales Consultants; Team Leaders and Contact Centre Manager to ensure efficient operations of the Contact Centre. Job Duties Daily and monthly statistics • Recording of Daily LOA’S • Recording of Daily Document Submissions • Reporting of Daily Statistics required by the CC Manager • Target Tracker reporting (Daily) • Compilation of Team Tracker (weekly) required by the Team Leaders • Compilation of the month end reporting required by the CC Manager Evaluation & Allocation of leads • Acknowledgment of receipt to client • Distribution of leads • Correspondence to clients for upfront declines • Recording of leads allocated • Assistance to Marketing Team regarding various responses to sales enquiries • Recording of leads allocated • Correct allocation to all branches • Allocation of the CC cancelled leads • Recording of leads allocated & feedback Pre-Registration Duties • Administration of all Resubmission matters • Administration and follow up of 180-day Outstanding Registration report Minimum Requirements • Matric • Certificate in Business Administration • Minimum 2 to 3 years Admin/Sales Support/Sales experience in Finance/Banking Industry • Strong Admin skills • Meticulous and organized • Strong client service focus and good telephone etiquette • Must be able to work under pressure. • Microsoft suite (Intermediate) • Data Capturing – Essential
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMjY2XzUyNDMzX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1197578&xid=1266_52433
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START a new career as a
Financial Adviser. Join a Company that invests in its Financial Advisers by
providing world-class training, development, and mentorship. Sell a vast range
of Liberty-related products in a professional manner developing and building a
successful practice in which you will benefit from assisting clients to obtain
financial freedom whilst securing yours.
Qualifications:
Matric (essential)
Degree (preferable)
RE (highly
advantageous)
Requirements:
Clear credit record
Clear criminal record
Laptop
Vehicle
Duties will include but will not be limited to:
Prospect for clients
Obtain leads to secure
appointments
Conduct financial needs
analysis to make a needs-based recommendation that could lead to a sale
Achieve daily and
monthly activity targets
Build relationships
with clients
Build a long-term professional
and profitable practice
Skills:
Previous sales
experience (advantageous)
Excellent communication
skills (both verbal and written)
Integrity and honesty
Self-motivated
Entrepreneurial mindset
Adaptability
Resilience and
persistence
Reputable reputation
Benefits:
Flexible working hours
Constant training and
mentorship
Access to specialised
support
Opportunity to join a
well-established, secure, and reputable brand
Opportunity to write
your own cheque (earnings based on business written)
Group life benefits
High commission earning
potential
Liberty is
not just our name. It's what we do
APPLY NOW
3d
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We are looking for talented people who want to control their own
success. Our advisers have a genuine care for people and a responsibility for
doing what is right. If you desire to be directly rewarded for your efforts,
make a difference in people’s lives, and be in a career that offers growth,
please contact us directly.
This is more than a world-class career
opportunity that gives you endless opportunities for learning, development, and
progression. You’ll work with clients from the start that have a genuine
impact.
We specialise in all aspects of personal
financial planning, wealth protection, and creation.
You will enjoy the autonomy of being
responsible for managing your daily activities and diary as well as being part
of a successful team of Financial Advisers.
Qualifications:
Matric (essential)
Degree (preferable)
RE (highly
advantageous)
Requirements:
Clear credit record
Clear criminal record
Laptop
Vehicle
Duties will include but will not be limited to:
Client meetings, both initial and
review, recording all relevant information
Analysing information to
recommend suitable strategies and products
Writing client reports with
appropriate and compliant disclosures and illustrations
Scheduling review meetings with
clients in keeping with their agreed terms
Ensuring that client files are up
to date and complete
Skills:
Able to build and maintain
strong customer relationships
Professional approach
Drive and determination
to succeed
Strong communication
skills
Working knowledge of
computer systems
A sales background and previous
experience in financial services would be advantageous, but not essential.
Benefits:
Flexible working hours
Constant training and
mentorship
Access to specialised
support
Opportunity to join a
well-established, secure, and reputable brand
Opportunity to write
your own cheque (earnings based on business written)
Group life benefits
High commission earning
potential
Liberty is
not just our name. It's what we do
APPLY NOW
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Durban NorthExternal Business to Business Telecommunications SalesDescription1+ Years + Experience in solutions Technology environments with particular skills in Connectivity and Telecoms Sales both hardware (PABX) Connectivity / VOIP Office Automation and IT Sales is a plusFully Computer literate Excellent Communication Skills on all levels, telephonic and face to face customer relations skills / presentable / self-motivated Excellent Presentation, Planning, organizational skills and must have the ability to close deals Must be self-driven, motivated, innovative and team player Valid drivers license and own reliable transportThis person must be self motivated, only expected to come to the office once a week or as needed.External Business to Business Telecommunications Sales Renumeration, the CTC is between ±R20k, depending on experience, plus commissionIndustryTelecommunications
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMjY2XzQzODA1X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1159575&xid=1266_43805
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Company: CHTR - Leading Claims CompanyLocation: Umhlanga, South AfricaAs a Claims Advisor, your primary responsibility will be to generate leads that can be converted into a sale or quote by our UK partner as part of our Life Insurance campaign, proactively reaching out to clients and providing expert guidance throughout their policy requirements.Duties and Responsibilities:Claims Handling: Manage insurance policies efficiently, ensuring a smooth process for clients involved in the UK Life Insurance campaign.Outbound Communication: Initiate contact with clients through outbound communication to gather relevant information, provide updates, and guide them through the product.Strategic Collaboration: Collaborate with Team Managers and Operations Managers to strategize and implement effective sales and quotes.Database Management: Maintain and expand the claims database through effective record-keeping and information capturing.Claims Management: Effectively manage claims activities, focusing on client relationships and achieving successful outcomes within the Life Insurance campaign.Meetings and Reporting: Attend and actively contribute to meetings, providing insights on sales within the Life Insurance campaign. Compile and present comprehensive reports on performance, emphasizing key metrics and action plans.CRM Utilization: Capture accurate and complete information in the Customer Relationship Management system (CRM) related to claims within the Life Insurance campaign.Skills and Specifications:UK Life Insurance Experience: A proven track record in UK Life InsuranceExceptional Verbal and Written Communication Skills.Proficient in Computer Skills, including MS Word, PowerPoint, Excel, and Outlook.Excellent Telephone Personality Skills.Expertise in CRM Software Solutions.Strong Organization and Presentation Skills.Excellent Time Management Skills.Highly Energetic and a Self-Starter.Strong Decision-making, Problem Resolution, and Creative Thinking Skills.Ability to Multitask Activities with Shifting Priorities.Honest, Assertive, and Systematic.Education and Qualification:MUST have Matric.Relevant Training in UK Life Insurance (1 year minimum experience)Knowledge of Computer Software.If you are an experienced Life Insurance Advisor and worked in the UK market, get ready to take on the challenge of our Life Insurance campaign, we invite you to apply for the Life Insurance position. Join us in Umhlanga, South Africa, and play a crucial role in the success of our insurance business.To apply, please submit your resume and a cover letter detailing your relevant experience and skills to [Ashlyn.Gounden@chtr.co.za]. We look forward to welcoming you to our dynamic insurance team!"Apply Today and Make a Difference!
5d
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Bidvest Insurance was founded in 1997 and provides niche value added products to customers through its Direct Channel which operates via call centres, as well as its Affinity Channel that partners with distribution networks. Our products are designed to protect consumers and deliver exceptional service levels when our customers need us most, so that we can deliver on our purpose ‘To protect everyday South Africans, against foreseeable events and their financial losses, so that we can all contribute to a better South Africa’.
We have successfully expanded and evolved through our dedicated commitment to our values, customers, partners, and staff. Interested individuals looking to join Bidvest Insurance can expect to join a young and energetic team that challenge convention and who are intent on building long term relationships with all stakeholders.
Being a part of Bidvest, one of South Africa’s leading services, trading and distribution groups, your career aspirations with us are only limited by your own imagination.
The Policy Retentions Consultant will be responsible for timely and effective contacting of all customers who have not paid their insurance premiums or intend cancelling their Bidvest Insurance products, with the aim of arranging alternate premium collection dates or retaining customers.
* The consultant must have strong selling abilities
* Ability to convince customers that products meet their needs
* Must have upsell and Cross sell capabilities
* Ability to accurately assess customer needs and deal with objections that may arise
* Ability to feedback issues of compliance and insurer requirements to sales consultants.
* Must have the ability to re-sell products should customer wish to cancel.
* Liaising with correct departments to resolve any administration issues and following up until resolution.
* Ability to handle a high quantity of policies in an efficient & timely manner.
* Attention to detail necessary.
* Provide feedback to management with regards to any risks posed to the business.
* Maintain and develop professional telephone skills and ensure compliance
* Daily administration.
* Degree Grade 12 /Matric
* RE Qualification Essential
* FAIS Compliant- Minimum 60 Credits
* Minimum 1 Year Retentions Sales Experience
* Minimum 3 years’ successful experience in an insurance/ financial services environment.
* Experience in an inbound/outbound call centre environment
* Excellent telephone selling skills with professional telephone manner and commercial acumen and the capability to communicate with enthusiasm and drive.
* Computer literate – MS Word, Excel, Outlook, and CRM knowledge/experience.
* Motor Industry experience would be an advantage.
* Excellent negotiating and closing skills
* Confident and assertive.
* Ability to work under pressure.
Basic + Commission
* Degree Grade 12 /Matric
* RE Qualification Essential
* FAIS Compliant- Minimum 60 Credits
*
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1XzUyODlfXzQ5Nz91dG1fc291cmNlPWd1bXRyZWUmdXRtX21lZGl1bT1mZWVkJmtleXdvcmQ9&jid=1135795&xid=1555_5289
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Team Leader required with experience in Managing and Leading a Team of Short Term Insurance Telesales Agents
Lead Team
Motivate Team
Drive sales and performance
Coaching and mentoring
Ensure team meets target
Matric
FAIS Credits
RE Certificate
Class of Business Personal Lines
Over 3 years experience managing a team Short Term Insurance sales agents
Call Centre experience essential
Lucrative Basic salary plus Lucrative Commission Structure
Matric
FAIS Credits
RE Certificate
Class of Business Personal Lines
Over 3 years experience managing a team Short Term Insurance sales agents
Call Centre experience essential
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1XzQ4NzFfXzQ5Nz91dG1fc291cmNlPWd1bXRyZWUmdXRtX21lZGl1bT1mZWVkJmtleXdvcmQ9&jid=1135631&xid=1555_4871
2y
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Bidvest Insurance was founded in 1997 and provides niche value added products to customers through its Direct Channel which operates via call centres, as well as its Affinity Channel that partners with distribution networks. Our products are designed to protect consumers and deliver exceptional service levels when our customers need us most, so that we can deliver on our purpose ‘To protect everyday South Africans, against foreseeable events and their financial losses, so that we can all contribute to a better South Africa’.
We have successfully expanded and evolved through our dedicated commitment to our values, customers, partners, and staff. Interested individuals looking to join Bidvest Insurance can expect to join a young and energetic team that challenge convention and who are intent on building long term relationships with all stakeholders.
Being a part of Bidvest, one of South Africa’s leading services, trading and distribution groups, your career aspirations with us are only limited by your own imagination.
The Policy Retentions Consultant will be responsible for timely and effective contacting of all customers who have not paid their insurance premiums or intend cancelling their Bidvest Insurance products, with the aim of arranging alternate premium collection dates or retaining customers.
* The consultant must have strong selling abilities
* Ability to convince customers that products meet their needs
* Must have upsell and Cross sell capabilities
* Ability to accurately assess customer needs and deal with objections that may arise
* Ability to feedback issues of compliance and insurer requirements to sales consultants.
* Must have the ability to re-sell products should customer wish to cancel.
* Liaising with correct departments to resolve any administration issues and following up until resolution.
* Ability to handle a high quantity of policies in an efficient & timely manner.
* Attention to detail necessary.
* Provide feedback to management with regards to any risks posed to the business.
* Maintain and develop professional telephone skills and ensure compliance
* Daily administration.
* Degree Grade 12 /Matric
* RE Qualification Essential
* FAIS Compliant- Minimum 60 Credits
* Minimum 1 Year Retentions Sales Experience
* Minimum 3 years’ successful experience in an insurance/ financial services environment.
* Experience in an inbound/outbound call centre environment
* Excellent telephone selling skills with professional telephone manner and commercial acumen and the capability to communicate with enthusiasm and drive.
* Computer literate – MS Word, Excel, Outlook, and CRM knowledge/experience.
* Motor Industry experience would be an advantage.
* Excellent negotiating and closing skills
* Confident and assertive.
* Ability to work under pressure.
Basic + Commission
* Degree Grade 12 /Matric
* RE Qualification Essential
* FAIS Compliant- Minimum 60 Credits
*
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1XzUyODlfXzQ5Nz91dG1fc291cmNlPWd1bXRyZWUmdXRtX21lZGl1bT1mZWVkJmtleXdvcmQ9&jid=1135795&xid=1555_5289
2y
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Our client is looking for a highly driven leader who is looking to expand their experience and to be a valuable contributor to the leadership team in the South African office. The individual must have a hunger for success, motivated by financial reward and performance driven.
Leadership
* Promote culture by
* creating a positive, productive environment that conforms to the company values
* acting as a role model for these values
* motivating and inspiring others to succeed
* Work with the Sales Manager to reinforce special schemes
* Liaise with Business Development to maximise new business opportunities
* Assist in the implementation of change programmes across the area as per business needs.
Management
* Manage area’s Gross Profit, Pay Rates, Margin
* Manage daily performances and KPI’s where applicable
* Manage area team performance by feeding back to staff information gathered from:
* Listening to calls
* Ensuring all partner sites are administered within appropriate times.
* Provide input to Sales Manager on performance reviews and talent management.
* Enforce those weekly actions and consultants’ delivery schedules are met
* Provide regular coaching and feedback to the staff.
* Follow through with targets set and deliverables
* Conduct area strategy meetings to keep the team aligned, and following through on actions to ensure that targets are being met
* Work with HR to assist with the onboarding of sales consultants
* Maintain established client/customer relationships
* Continuous management of area focusing on recruitment, retention, and reactivations.
* Implement high quality customer service across the area by:
* reinforcing agreed customer service levels
* Managing poor performance where required.
* Manage area operations by:
* ensuring area is compliant to process and policy
* Managing expiry reports in advance preventing unwanted lapses
* Come forward with innovative ideas which will improve process or methods.
* Liaise with Credit Control/RM to manage/chase bad debt
* Liaise with SM to produce management reports and understand and interpret data
* Liaise with Out of Hours team.
* Relevant tertiary qualification is advantageous
* Background in recruitment, and managing a recruitment team
* Experience in the healthcare sector is advantageous
* UK experience is advantageous
* Strong management experience
* Strong sales experience
* Operations management experience
* Relevant tertiary qualification is advantageous
* Background in recruitment, and managing a recruitment team
* Experience in the healthcare sector is advantageous
* UK experience is advantageous
* Strong management experience
* Strong sales experience
* Operations management experience
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1XzI3ODVfXzQ5Nz91dG1fc291cmNlPWd1bXRyZWUmdXRtX21lZGl1bT1mZWVkJmtleXdvcmQ9&jid=1134613&xid=1555_2785
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Our Client, OneCall24 is one of the UK’s fastest growing Recruitment companies within the healthcare sector. OneCall 24 is looking for Business Development Consultants to join their team. They are based in Umhlanga, KwaZulu-Natal.About OneCall24:OneCall24 have several offices based in the UK and abroad, with over 150 members of staff providing a premium service to the healthcare sector. You can absorb extensive knowledge from the experts and improve your skills at a rapid pace. At OneCall 24, we are looking for hungry sales driven people to train and develop into profitable Business Development Consultants.At OneCall24, we are looking for driven people who are hungry for success. We want motivated people who will also be aligned with our Core Values. We have a passion to build incredible humans, if you share this passion apply and join us in our quest.The successful candidate will need to have:Strong Sales hunter abilityCustomer service orientatedExcellent Written and Oral Communication Skills (Must be fluent in English)Excellent presentation skillsAssertive, Goal Driven, Strong willedCan handle multiple tasks and still able to hit targetsA proven track record of providing actionable solutionsExcellent organizational and time management skillsCritical thinker and problem solverDuties and Responsibilities:High volumes of cold callingIdentify potential clients, search for sales leads, and develop relationshipsPitching the company’s services to potential clientsNegotiate contract terms with clients and communicate terms to stakeholdersDealing with recruitment when requiredMust be able to close dealsMinimum Requirements:Education and Experience:National Senior CertificateA bachelors degree in a related field may be advantageousPrevious working experience as s Business Development Consultant for 2 years Skills and Knowledge:Effective networking skillsAbility to focus on a given taskAbility to maintain customer relationships effectively, which includes tackling difficult clients and their issuesPossess strong marketing skillsA professional phone presence Salary Breakdown:Salary Range: R 7 000.00 to R 10 000.00 per month + CommissionExtensive training development
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMjY2XzM3Nzg1X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1131639&xid=1266_37785
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The Digital Marketing Manager will work within the Marketing team and be responsible for designing and implementing a solid digital marketing strategy which encompasses system and digital efficiencies for backend, claims, sales, admin, etc. This role will report to the Managing Director. The Marketing and Customer Experience functions will report into this role. The successful candidate will have a background in digital with a good knowledge of the latest trends in that area.
* Assist in the formulation of strategies to build a lasting digital connection with consumers
* Plan and monitor the ongoing company presence on social media
* Launch optimised online advertisements to increase company and brand awareness
* Conduct research on market trends, brand’s audiences and competitors, and end-to-end consumer journey to drive engagements and conversions
* Conduct research on market trends, brand’s audiences and competitors, and end-to-end consumer journey to drive engagements and conversions
* Online sales funnel analysis for VAP’s, home and car insurance and other non-insurance products
* Collaborate closely with internal and external teams on user interface design and development.
* Formulate organic search strategy via prioritisation and timely delivery of technical and non-technical SEO requirements.
* Oversee post campaign reporting via KPI reports and revise & refine where necessary
* Collaborate with the marketing team to create, edit, and share compelling content and drive digital engagement and improve online conversion
* Support wider digital marketing activities in conjunction with internal stakeholders and third-party suppliers
* Track and report on key performance indicators of media activity.
* Drive a rigorous testing program, aiming to continuously launch, analyse, optimize, and scale new strategies, tactics, and channels
* Monitor, analyse, and optimize all campaigns on a daily or weekly basis
* Manage current agency relationships, ensuring they are hitting goals while increasing volume and efficiency
* Proactively make recommendations of new tactics and strategies to test through our paid digital media efforts
* Oversee and review the companys social media, mobile, and online presence to improve reputation and performance.
* Degree in marketing or relevant digital marketing qualification
* 5 years + experience working in a Digital marketing direct role and an excellent understanding of digital solutions.
* Experience with working on a Performance Media strategy
* Have a good understanding of Insuretch, Fintech and various other platforms
* Experience of being involved with AI, Chatbot and automation in a business
* Excellent Strong understanding of SEO, PPC, funnel creation and relevant webmaster tools
* Excellent relationship and stakeholder management skills
* Natural attention to detail
* Ability to manage multiple tasks simultaneously to tight deadlines
* Excelle
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1XzI2NjQzX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1191610&xid=1555_26643
2y
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To shape the future of the operation by ensuring the delivery of an efficient and effective client experience through the delivery of consistently high quality service delivery to customers
*Monitor the successful delivery of operational targets according to client agreements*
Review performance metrics and address service issues with relevant managers
Monitor service levels, customer experience, quality, compliance measures on a and address inconsistencies
Devise and monitor the implementation of effective communication structures
Motivate and manage performance of Head of Ops / Senior Ops Managers
Review monthly forecasts and plans
Review quarterly reports with Head of Ops / Senior Ops Managers and address areas of improvement
Ensure service levels are aligned to customer SLA
*Manage the growth and development of the client portfolio*
Identify opportunities and engage with clients
Monitor new technologies and practices
Assist in developing solutions for potential new clients.
Responsible of end to end customer contact processes
Approve best practice and continuous improvement plans and make recommendations based upon the employee and customer insight.
Develop plans and offer insight and knowledge to the organization on the use of new tools and technologies.
*Manage the client relationships*
Enhance the quality of customer interactions, quality assurance, compliance, regulation and legal obligations
Deliver cost efficiencies and increase in Customer Satisfaction Scores.
Manage the client relationship
Engage with clients on identified opportunities
Contract management
*Financial Management*
Approve the final forecast and analyse annual budget figures
Review and evaluate rolling forecasts for 12 months
*Skills and Competencies*
Planning and Organisational Skills
Strong and adaptable communication skills
Leadership skills
Business Analysis
Financial management
Strategic thinking with the ability to conceptualize
Coaching Skills
Relationship Management
Adaptability / Resilience
Initiative / creative thinker
Innovative
Effective conflict management skills
*Experience, Knowledge and Qualifications*
Tertiary qualification in Sales / Marketing
Sound knowledge of CRM system
10 years’ experience working at a senior level leading a service driven contact centre
3 years’ experience in managing and developing budgets and financial forecasts
5 years’ experience managing a large outsourced contact centre operation
PMO experience essential
Transitions Experience essential
Insurance and Financial Services Advantageous
*Experience, Knowledge and Qualifications*
Tertiary qualification in Sales / Marketing
Sound knowledge of CRM system
10 years’ experience working at a senior level leading a service driven contact centre
3 years’ experience in managing and developing budgets and financial forecasts
5 years’ experience managing a large outsou
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1XzU1ODk1X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1243581&xid=1555_55895
2y
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Only apply if you have >60 in maths in matricPreference will be given to the following subjects (matric/degree/diploma): Software DevelopmentAccountingMarketingSalesI am looking to employ a sales person, who can assist in any of the above duties when they are not busy.
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