Claims Advisor for UK Life Insurance (Outbound)

Company: CHTR - Leading Claims Company

Location: Umhlanga, South Africa

As a Claims Advisor, your primary responsibility will be to generate leads that can be converted into a sale or quote by our UK partner as part of our Life Insurance campaign, proactively reaching out to clients and providing expert guidance throughout their policy requirements.

Duties and Responsibilities:

• Claims Handling: Manage insurance policies efficiently, ensuring a smooth process for clients involved in the UK Life Insurance campaign.

• Outbound Communication: Initiate contact with clients through outbound communication to gather relevant information, provide updates, and guide them through the product.

• Strategic Collaboration: Collaborate with Team Managers and Operations Managers to strategize and implement effective sales and quotes.

• Database Management: Maintain and expand the claims database through effective record-keeping and information capturing.

• Claims Management: Effectively manage claims activities, focusing on client relationships and achieving successful outcomes within the Life Insurance campaign.

• Meetings and Reporting: Attend and actively contribute to meetings, providing insights on sales within the Life Insurance campaign. Compile and present comprehensive reports on performance, emphasizing key metrics and action plans.

• CRM Utilization: Capture accurate and complete information in the Customer Relationship Management system (CRM) related to claims within the Life Insurance campaign.

  
  

Skills and Specifications:

• UK Life Insurance Experience: A proven track record in UK Life Insurance

• Exceptional Verbal and Written Communication Skills.

• Proficient in Computer Skills, including MS Word, PowerPoint, Excel, and Outlook.

• Excellent Telephone Personality Skills.

• Expertise in CRM Software Solutions.

• Strong Organization and Presentation Skills.

• Excellent Time Management Skills.

• Highly Energetic and a Self-Starter.

• Strong Decision-making, Problem Resolution, and Creative Thinking Skills.

• Ability to Multitask Activities with Shifting Priorities.

• Honest, Assertive, and Systematic.

  
  

Education and Qualification:

• MUST have Matric.

• Relevant Training in UK Life Insurance (1 year minimum experience)

• Knowledge of Computer Software.

If you are an experienced Life Insurance Advisor and worked in the UK market, get ready to take on the challenge of our Life Insurance campaign, we invite you to apply for the Life Insurance position.

Join us in Umhlanga, South Africa, and play a crucial role in the success of our insurance business.

To apply, please submit your resume and a cover letter detailing your relevant experience and skills to [Ashlyn.Gounden@chtr.co.za].

We look forward to welcoming you to our dynamic insurance team!"

Apply Today and Make a Difference!