Please note that our Terms of Use and Privacy Notice are applicable.
On Promotion in Jobs
Filter & refine
Clear All
Suggested
Results for operator salary in Jobs in Roodepoort
SavedSave
Title: Experienced Copier Technician Wanted – Specializing in Konica MinoltaDescription:We are actively looking for a skilled Copier Technician with a strong background in Konica Minolta copiers. The ideal candidate will not only be experienced in maintaining and repairing copiers but will also have significant expertise in refurbishing Konica Minolta machines to like-new condition.Key Responsibilities:Diagnose, repair, and maintain Konica Minolta copiersPerform routine servicing and maintenance of copiersExpertly refurbish Konica Minolta copier machinesEnsure optimal functionality and satisfaction for all clientsRequirements:Proven experience with Konica Minolta copiers, especially in refurbishmentIn-depth knowledge of copier mechanics and electronicsStrong problem-solving skillsExcellent work ethic and commitment to qualityAbility to work both independently and in a team environmentOffer:Competitive salary reflecting experienceSupportive team and managementOpportunities for professional developmentWe are seeking hard-working and dedicated professionals who are committed to excellence in their craft and have a special focus on Konica Minolta products.To Apply:Please send your CV to operations@rensoft.co.za. Highlight your specific experience with Konica Minolta copiers, particularly in refurbishing them.Join our team and contribute to a company that values dedication and high standards!
12d
1
To inspire people to live active lives This role is responsible for all aspects of the operational and financial performance of the club, including income statements, sales retention, brand standards and people management.
Financial Management
* Budgeting and expense control of larger facilities
* Ensuring that the club operates as a profitable business unit
* Control income and expenses against budget
* Manage according to company standards in order to reduce risk (salary requirements, Audit reports, etc)
Facility Management
* Overall operations of the facility
* Responsible for managing and overseeing the Health and Safety standards
* Manage preventative and corrective maintenance procedures according to company policy, including refurbishment and development projects
People Management
* Responsible for the recruitment, development and training of staff
* Ensure all information is communicated effectively to a larger staff and tenant compliment
* Implement and ensure the adherence to required policies, procedures and systems
Customer Experience
* Implement and sustain a strong member focus
* Provide solutions to a demanding member base on queries and complaints in line with the company policy
* Ensure excellent customer service according to the company brand standards
Competitor Analysis
* Understand how to mitigate competitor risk
* Conduct regular analysis of the competitor landscape
* Notify senior management of potential risk
* Matric or equivalent NQF level 4 is essential
* Previous managerial experience at Club General Manager level with a successful track record coupled with strong leadership skills; or must have been the 2IC to a Club General Manager
* Must have successfully completed the internal Learn to Fly programme
* Must be financially proficient and have a good financial acumen
* Must have a business owner approach
* Must have a solid understanding of the market, with good insight into the competition
* Must be able to manage multiple priorities
* Good customer relations and interpersonal skills
* A solid understanding of People/HR procedures which includes recruitment, people development, people relations, performance management and coaching skills
* Proven track record working within an ever changing and pressurized environment
* Matric or equivalent NQF level 4 is essential
* Previous managerial experience at Club General Manager level with a successful track record coupled with strong leadership skills; or must have been the 2IC to a Club General Manager
* Must have successfully completed the internal Learn to Fly programme
* Must be financially proficient and have a good financial acumen
* Must have a business owner approach
* Must have a solid understanding of the market, with good insight into the competition
* Must be able to manage multiple priorities
* Good customer relations and interpersonal skills
* A solid understanding of People/HR procedures which includes recruitment, people development, p
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1XzI4MTY5X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1196830&xid=1555_28169
2y
Ads in other locations
1
Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a supportive and engaging working environment, taking pride in our people first approach. We are recruiting for an experienced Latin Spanish Speaking Customer Service Agent to join our WFO team based in Johannesburg.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both Latin Spanish and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures. Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills). Salary and working hours:
• Market related, based on ...Job Reference #: 202649
6d
1
SavedSave
Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a supportive and engaging working environment, taking pride in our people first approach. We are recruiting for an experienced Urdu Speaking Customer Service Agent to join our WFO team based in Johannesburg.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both Urdu and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures. Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills). Salary and working hours:
• Market related, based on the level of exper...Job Reference #: 202638
6d
1
SavedSave
*Who we are*
We’ve been changing the financial services game since we were founded in 1974, when we invented
a whole new category of trading. Today, we’re the world’s No.1 spread betting and CFD provider, with
operations in 20 countries across five continents and over 400,000 active clients worldwide. But we
know our success is only possible because of our people, who we encourage and empower to be
brave, determined and inventive.
Join us if you’d like to work in an inclusive, collaborative team that will recognise your talent and allow
it to shine.
*Who you are*
You’re upbeat and enthusiastic, and you have an open mind and a curious, can-do attitude.
You, like us, understand the importance of collaboration and are driven to be the best in what you do.
You embody our three core values – to champion the client, learn fast together and raise the bar.
You want to be part of a proudly carbon-neutral company that will prioritise your wellbeing and that of
the world around you, helping to create a brighter future for all. A company that embraces diversity
and welcomes everyone with respect, regardless of race, age, sexual orientation, gender, identification,
faith or culture.
If you’re inspired by our way of working and can bring something new to our team of top-notch
people, then you’ll find a home here.
What you will need is a genuine interest in working in financial markets, along with motivation levels as impressive as your aptitude for numbers and attention to detail – plus:
* A degree-level education
* Fluency in English (written and spoken)
* Excellent interpersonal and communication skills
* The ability to work well under pressure
* A logical and analytical approach to problem solving
* Confident to employ basic maths skills, particularly mental arithmetic.
* Strong organisational and time management skills
* Literacy in MS Office
* Desirable: experience of working within a financial environment
*Benefits at IG Group*
As well as having the chance to attend regular social events, get funding for your charitable endeavours and join a range of special interest groups, you’ll receive an attractive selection of benefits working with IG:
*What we offer*
* Competitive salary
* Contribution to medical aid for you, your children and spouse
* Life insurance
* Contribution to gym memberships
* Comprehensive global and local onboarding process – to the company and to your role
* Unlimited access to LinkedIn Learning Platform
* Funding for trainings or studies relevant to your role
* Employee-led LGBTQ+, Women’s, Black and Parents & Carers networks with annual budget for organizing events & projects that foster an open, diverse and inclusive culture
* Option to participate and create ESG initiatives based on IG Brighter Future Fund
* 2 additional days off a year for voluntary work
* 1 additional day off to celebrate your Birthday
*Current Office benefits *
* Work from home o
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1XzcxOTAwX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1268964&xid=1555_71900
2y
1
SavedSave
*Reference: NWC015747-JLo-1*
Be proactive and take the next step in your career.
*Job & Company Descriptions*
A leading service company is looking for an *Operational Financial Manager* to overlook debtors, creditors, wages and salaries.
As an *Operational* *Financial Manager, *you will be responsible for the following:
* Financial control of all accounts in the group
* Budget and forecasting
* Intercompany control and recons
* Compile annual financial statement and consolidate financials
* Maintain and control of asset registers
* Variance reporting
* Prepare and submit to SARS
* Year-end financial audit process
* *
*Qualifications: *
Completed Bcom in Finance
*Experience:*
Minimum 3 - 5 years’ commercial experience
*Manufacturing industry is preferred *
*Pastel Evolution is preferred *
If you are interested in this opportunity, please apply directly. For more finance jobs, please visit (www.networkrecruitment.co.za)(http://www.networkrecruitment.co.za/)
*If you have not had any response in two weeks, please consider the vacancy application unsuccessful. Your profile will be kept on our database for any other suitable roles / positions*.
For more information contact:
Juanette Lotter
Recruitment Consultant
R 400000 - 450000 Annually
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1XzU3MjAyX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1245547&xid=1555_57202
2y
1
Our Client a Global tech firm is seeking a Principal Security Analyst - Microsoft Security to join their team in Sandton. They offer stability, growth, attractive salary, excellent benefits and a great working environment. Description The Security Principle Analyst works within the Security business unit and deals with the most complex security and cyber threats. The primary responsibility of this position is to research and identify potential threats and vulnerabilities in order to minimise the window of attach and limit the amount of time an adversary must gain access to the network before they are discovered.The Security Principle Analyst works within the Security business unit and defines the strategy and operating model for dealing with complex cyber security threats. The primary responsibility of this position is to define the approach to dealing with Cyber Security risks both for our clients and internally for Dimension Data.The Security Principle Analyst will facilitate the access to tools and research through our partners to design and develop platforms, systems, and services that will assist in proactive identification of potential threats and threat actors in order to minimize the window of attack and limit the amount of time an adversary has to gain access to a networks before they are discovered.Job Description Contribute to threat intelligence strategyThe Security Principle Analyst will play an important role in conceiving strategies for clients, planning the implementation of the strategy and delivering it. They use their creativity and intellectual rigour to assist with the development of the threat intelligence strategy that will drive the business to become proactive, focused and preventative. These individuals will embed the use of intelligence into core business by aligning the development of intelligence, threat feeds to formal decision making. This employee will measure the effectiveness of cyber hunting capabilities to ensure appropriate plans are in place to address lower performance and ineffective practices. These will include but are not limited to:Producing cyber threat intelligenceDefining cyber security strategy for developmentPerforming competitive analysis and comparison of threat intelligence, breach detection, and incident response solutionsProviding input and expertise to product development lifecycleThought leadership and innovation for future trends in cyber securityActing as the Dimension Data representative at NTT I3 Security Working Group for cyber security and threat intelligenceSharing with NTT both strategically and operationallyFormulating the strategy and resultant roadmap for next generation RTM (Realtime Threat Management) including automation; vulnerability analysis and incident ResponseDevelop relevant platforms, systems, and servicesThe Security Principle Analyst will facilitate the design and devel
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA4XzU5ODQxX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1216682&xid=1108_59841
2y
1
SavedSave
SASSA is a dynamic organisation that provides a range of essential services to a diverse group of South Africans. With offices countrywide,
our operational structures aspire to embrace all that is state-of-the-art, offices that are modern and an environment designed to stimulate
the worker to achieve, enjoy, progress and prosper.
Persons interested in applying for the following posts should send their applications (CV, recently certified copies of qualifications and
drivers licence, ID which are not older than 6 months – no copies of certified copies, including a fully completed and signed Z83 form)
quoting the relevant reference number to:
Attention: Human Capital Manager, Postal address: Private Bag x 120, Marshalltown, 2107.
Hand delivery: No 28 Harrison Street, Johannesburg, 2000.
Enquiries: Ms Lesley-Ann Jonosky on 011 241 8370.
The candidate should have a Senior Certificate / NQF equivalent; 0-1 year working experience; Knowledge in the Financial Services
environment; Computer literacy is essential; a post matric qualification as well as a valid driver’s licence will serve as an added advantage.
The incumbent will effectively render administrative support in term of transactions / payments; perform Salary Administration support
services; render a budget support service and assist the sub-unit with management reports in respect of financial administration.
Preference will be given to:
? African Female / People with Disability and followed by African Male and Coloured Female respectively as at the time of
appointment. (Ekurhuleni District Office)
? African Female / People with Disability and followed by White Male and African Male respectively as at the time of
appointment. (Johannesburg District Office)
___________________________________________________________________________ ___________________
Important notes: Appointment will be subject to a compulsory pre-employment screening in the form of qualification, references, ITC, and
criminal checks. It is our intention to promote representivity in terms of race, gender, disability and youth through the filling of these posts
and candidates whose appointment will promote representivity will receive preference. It is the applicant’s responsibility to have foreign
qualifications evaluated by the South African Qualifications Authority (SAQA) prior to the selection process. The Agency is under no
obligation to fill a post after the advertisement thereof. Please note: All SASSA staff are subject to compulsory Security Vetting on
appointment. Faxed or e-mailed applications will not be accepted. Should candidates wish to apply for more than 1 post, separate
application forms should be completed.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNzEyXzYwX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1193806&xid=1712_60
2y
1
SavedSave
Leading financial institution based in the North of Johannesburg has a challenging and new opportunity available for a top-notch senior developer to join their team of dedicated and highly skilled developers.You will be responsible for the design, implementation and technical support activities required to maintain an Online Payments environment.This is a great chance to play a critical part in a team driving change and working on world class tech. Send your CV today if you want to be part of this amazing team.Requirements: BCom, BSc computer science, information systems or related IT qualification5 - 10+ years of development experienceBe AGILE and have the ability to pivot fastGood understanding of Networks, Databases, Operating Systems, Storage and Security, Site Reliability Engineering (Observability, Resilience and Automation), Mobile App / Progressive Web App DevelopmentAgileDockerOpenShiftKubernetesCloudAWSAzureDevOpsTerraformChefGitlabReference Number for this position is LL54551 which is a permanent position based in Rosebank offering a cost to company salary of R1m per annum negotiable on experience and ability. Contact Lindie on lindiel@e-merge.co.za or call her on 011 463 3633 to discuss this and other opportunities.Are you ready for a change of scenery? The E-Merge IT recruitment is a specialist niche recruitment agency. We offer our candidates options so that we can successfully place the right developers with the right companies in the right roles. Check out the E-Merge website www.e-merge.co.za for more great positions.Do you have a friend who is a developer or technology specialist? We pay cash for successful referrals!
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMzIwXzExNTU4X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1193480&xid=1320_11558
2y
1
Leading tech consulting firm that utilizes smarter purpose driven thinking together with the speed clients are demanding currently has an opening for an Information Security Manager.The incumbent will have to Important Company information security awareness training to organization personnel and be in charge of creating and managing security strategiesAPPLY NOW!!Requirements:Degree in Computer Sciences6-7 years commercial experienceInformation security (IS)Information Security GovernanceInformation Risk ManagementInformation Security Incident and Response ManagementInformation Programme ManagementInformation Security ComplianceCluster Specific Operational KnowledgeSystem Development Life cycle (SDLC)TCP/IPResponsibilities:Important Company information security awareness training to organization personnelCreating and managing security strategiesOversee information security audits, whether by performed by organization or third-party personnelManage security team members and all other information security personnelImportant Company training to information security personnel during onboardingEvaluate department budget and costs associated with technological trainingAssess current technology architecture for vulnerabilities, weaknesses and for possible upgrades or improvementImplement and oversee technological upgrades, improvements, and major changes to the information security environmentServe as a focal point of contact for the information security team and the customer or organizationManage and configure physical security, disaster recovery and data backup systemsCommunicate information security goals and new programs effectively with other department managers within the organizationReference Numberfor this position isNN54075which is acontractposition based inSandtonoffering a cost to company salary of up toR1m per annum
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18yODdfMzQ4MTk0MzRfXzQ5Nz91dG1fc291cmNlPWd1bXRyZWUmdXRtX21lZGl1bT1mZWVkJmtleXdvcmQ9&jid=921435&xid=287_34819434
2y
1
Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a supportive and engaging working environment, taking pride in our people first approach. We are recruiting for an experienced Nepali Speaking Customer Service Agent to join our WFO team based in Johannesburg.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both Nepali and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures. Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills). Salary and working hours:
• Market related, based on the level of e...Job Reference #: 202644
6d
1
Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a WFH/WFO solution, taking pride in our people first approach. We are recruiting for experienced French Speaking Customer Service Support Agents to join our remote work from home team.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both French and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record
• Ability to work from home remotely Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures. Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills). Salary and working hours:
• Market related, based on ...Job Reference #: 202428
6d
1
Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a WFH/WFO solution, taking pride in our people first approach. We are recruiting for experienced Portuguese Speaking Customer Service Support Agents to join our remote work from home team.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both Portuguese and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record
• Ability to work from home remotely Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures. Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills). Salary and working hours:
• Market related, b...Job Reference #: 202429
6d
1
Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a WFH/WFO solution, taking pride in our people first approach. We are recruiting for experienced German Speaking Customer Service Support Agents to join our remote work from home team.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both German and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record
• Ability to work from home remotely Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures. Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills). Salary and working hours:
• Market related, based on ...Job Reference #: 202426
6d
1
Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a WFH/WFO solution, taking pride in our people first approach. We are recruiting for experienced Spanish (Hespanic) Speaking Customer Service Support Agents to join our remote work from home team.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both Spanish (Hespanic) and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record
• Ability to work from home remotely Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures. Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills). Salary and working hours:
• M...Job Reference #: 202431
6d
1
Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a WFH/WFO solution, taking pride in our people first approach. We are recruiting for experienced Dutch Speaking Customer Service Support Agents to join our remote work from home team.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both Dutch and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record
• Ability to work from home remotely Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures. Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills). Salary and working hours:
• Market related, based on th...Job Reference #: 202425
6d
1
Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a WFH/WFO solution, taking pride in our people first approach. We are recruiting for experienced Italian Speaking Customer Service Support Agents to join our remote work from home team.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both Italian and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record
• Ability to work from home remotely Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures. Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills). Salary and working hours:
• Market related, based o...Job Reference #: 202427
6d
1
Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a supportive and engaging working environment, taking pride in our people first approach. We are recruiting for an experienced Hindi Speaking Customer Service Agent to join our WFO team based in Johannesburg.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both Hindi and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures. Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills). Salary and working hours:
• Market related, based on the level of exp...Job Reference #: 202642
6d
1
SavedSave
Staff Domain’s mission is to support global businesses through end-to-end offshore recruitment and operational management to enable cost savings and rapid growth. We offer staff acquisition and bespoke solutions to clients looking to expand, looking for resource support, or simply looking to support their bottom line. We cater for a variety of services to provide a comprehensive, tailor-fitted approach for your business and local team needs. With Staff Domain, you are in control. We pride ourselves in presenting smooth end-to-end, customized offshoring experience and in providing employees with the best career experience that will compliment clients products and services in further promotion and market penetration to improve total satisfaction of customers and staff alike. Personalized service excellence is our core. Operational consistency is our key. Our culture is what sets us apart. Be one step ahead of the competition.
About Staff Domain
Staff Domain connects the best local talent with leading progressive businesses from all around the world. We believe great professionals need a great environment to enjoy and thrive in. We have a State-of-the-art office facility in Randburg equipped with high speed internet and business grade computers.
Our fun and supportive culture underpins our strong focus on learning and development. We work hard to ensure that you receive a strong induction and learning and development programs customized to propel you towards your long term career goals. That can include courses that help you attain specific technical skills or a program that develops you as a team leader. This role will be reporting physically to the office from day 1.
Join us and enjoy:
* Great Health Insurance for you and 1 dependent from day on
* Life insurance from your first day
* Market leading salary
* Attendance bonuses
* Health and fitness programs
* Regular social activities that can be enjoyed from home
A Virtual Assistant aids the Doctor and is often trusted with complex duties and sensitive information. This role will provide administrative support for inbound calls from patients to colleagues. The VA will also send and receive emails/faxes.
In addition to general administrative work, the Virtual Assistant may oversee scheduling meetings, note patient requests and guide through services, while maintaining databases and other clerical. They also ensure the smooth-running of the office, working both on a one-to-one basis with the Doctor, but also on a wider basis with patients.
Job Description:
* Answer phone calls to guide patients through services and procedures.
* Respond to email and fax.
* Communicate clearly and concisely with patients regarding healthcare insurance procedures and approvals.
* Market and introduce new services for business growth opportunities.
* Handle Doctors schedule, set appointments, and prepare for meetings with patients.
* Take scheduling requests v
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1XzcxNTYwX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1268540&xid=1555_71560
2y
1
SavedSave
Our client a Global Tech firm is seeking a Senior Cisco Implementation Engineer to join their team in Johannesburg. They offer stability, growth, attractive salary, Benefits, exposure and an excellent working environment.
The primary responsibility of the Senior Cisco Implementation Engineer is the installation, configuration and fault
management in highly complex environments within a technology domain. This includes remotely supporting clients within service level agreements (SLAs) to install and configure software and hardware, resolve incidents, perform root cause analysis and adhere to any related processes such as change management.
Responsible for setup and installation of technical systems, applications, or process designs for client’s purchased or outsourced technology and business process solutions. Works directly with client to manage initial access, map and transfer data, create process documentation, and train or coordinate training for client users. Tests and troubleshoots functionality of installed systems; identifies and documents technical issues to be escalated to product and system integration teams for resolution. Provides feedback based on client experiences to product and professional services teams for product and process improvements. May work directly with clients on-site or provide installation support remotely
Key Roles and Responsibilities
* Interact with clients on highly complex requirements of a solution.
* Escalate unresolved problems and issues to the relevant third parties or specialists.
* Assume responsibility for the co-ordination of the activities of the engineers, in line with performance
* targets, leading by example and monitoring the quality of engineers and technicians work when required.
* Write reports and complete and maintain project documentation.
* Recommends improvements to standard operating procedures relating to installations
* Act as coach and mentor to junior engineers.
* Included in highly complex design work, with input to the design expected.
* Expected to work independently and take ownership of relevant technologies according to domain or
* specialization.
* Monitors the quality of work produced by junior engineers and makes recommendations for
* continuous improvement.
Knowledge, Skills and Attributes:
* Deep understanding and appreciation of technical design and business principles
* Sound project skills which are demonstrated in the execution of installations and other assignments
* Demonstrate customer engagement skills
* Demonstrate relevant domain specialist knowledge and expertise
* Excellent verbal communication skills
* Client focused and display a proactive approach to solving problems
* Ability to coach, mentor and provide guidance to team members
* Excellent understanding of project management principles
Required Knowledge and Experience
* Extensive work experience in an implementation engineering role (+8 years)
* Specialist Networking knowledge and experience esse
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1XzcxMjQ2X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1268368&xid=1555_71246
2y
Save this search and get notified
when new items are posted!