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Role Overview This job exists to provide the company with efficient and effective HR Services, in line with Service Level Agreements, through the implementation of HR policies, processes, systems and procedures of a statistical and financial nature.Undertaking generalist tasks associated with Remuneration and Benefits management within the organisation. Implement plans and/or programmes to ensure the most effective utilisation of human resources to support the Clients objectives. Key Performance Area Remuneration and Benefits Administration and Communication Oversee and advise HR in terms Organisational Remuneration and Benefits as a Service related to the following aspects but not limited to:Funeral benefitsGroup Risk Insurance benefitsPension Fund AdministrationMedical Aid benefits and Administration.Communication and up skilling of staff relating to the Remuneration and benefits policy.Ensure that remuneration practices follow the Clients policies and regulationsParticipates in the implementation of remuneration and benefits related policies and procedures.Advising and guiding staff in relation to decision outcomes and implementation of remuneration and benefits related matters.Provide information on eligibility for participation in particular benefits programsAdministration of salary reviews, long-term and short-term incentive schemesAdministration of salary surveys and other benchmarking exercisesAdminister benefits campaigns to run throughout the organisation as part of benefits awarenessAdministration of Employee Recognition Awards programmeHR Service Delivery Provide reliable, accurate and timely administrative support to Remuneration and Benefits Administration.Ensures the smooth running of all Benefits schemes including but not limited to Group Risk, Pension Fund as examples and responding to issues raised.Provide Human Resources with salary ranges and guidelines related to Remuneration and Benefits.Governance and Compliance Ensure that controls are in place as set out by the Client and monitor business adherence to the controls.Meet company and statutory requirements governing Benefits Administration requirements by providing all relevant documentation and related advice to employees.Ensure adherence to the organisations Human Capital related policies, processes and procedures.Reporting and Monitoring Collate, create and distribute relevant Remuneration and Benefits information and reports as well as Board packs to Senior Management as required.Policy Review and Implementation Advise and provide guidance to line management on relevant policies, practices and procedures.Assist with the development/refinement of policies and procedures, in line with key areas of responsibility.Assist with HR audit.Project Support Participate in adhoc pr
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Unit Manager- NICU – Pretoria
LetsLink Medical Recruitment Agency is assisting Private Hospital to employ a Unit Manager NICU. The candidate must be registered with SANC, have at least 2 years relevant training in Neonatology.
The successful candidate will be responsible for providing patient care, excellent to doctors, visitors, and support services, treating patients in accordance to nursing theories and process and hospital policy.
Skills required:
Registered Nurse registered with the South African Nursing Council (SANC).Must be Neonatology trained.Management or relevant business qualification will be advantageous.Previous Unit Manager experience is essential.2 or more years’ experience in a private hospital environment working at the Neonatal Intensive Care Unit would be advantageous.Thorough knowledge of general and specialized nursing theory and practice.
Salary: Market related
Location: Pretoria
Closing date: 13 March 2023
Candidates who meet the relevant requirements must please apply by contacting Gary on 011 0261907 or email a detailed CV to vacancy ( at ) letslink.co.zaPlease view our website: www. letslink. co. za
By applying for this position and providing us with your CV and other personal information, you are consenting to the information being used for the specific purpose for which it was provided, which is recruitment purposes and possible appointment purposes (Should you be successful). Please note that your information will be processed for recruitment purposes only or for such purposes relating to assessing the establishment of the employment relationship with yourself, and this will be done in accordance with the applicable data protection and privacy legislation. We confirm that such information will not be used for any other purpose without your prior consent.
If your application is not successful, we retain your CV and other information provided for a period of 24 months after which it will be destroyed in a secure manner. If you object to your information being used in accordance with the clauses, please indicate your objection and we will immediately destroy your personal information in a secure manner.
Our consultants will contact short listed candidates within 7 days of receipt of your application, should you not be contacted within 14 days of applying for the vacancy, please consider your application unsuccessful.
https://www.ditto.jobs/job/gumtree/2377264769?source=gumtree
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LetsLink Medical Recruitment Agency is assisting Private Hospital to employ a Unit Manager Theatre. The candidate must be registered with SANC, have at least 5 years relevant experience within the Operating Theatre Complex.
The successful candidate will be responsible for providing patient care, excellent to doctors, visitors, and support services, treating patients in accordance to nursing theories and process and hospital policy.
Skills required:
Registered Nurse registered with the South African Nursing Council (SANC)Post basic qualification in Operation Room Nursing Science.At least 5 years’ experience working within the Operating Theatre Complex.Management or relevant business qualification will be advantageous.Thorough knowledge of general and specialised nursing theory and practice.
Salary: Market related
Location: Rustenburg
Closing date: 1 July 2022
https://www.ditto.jobs/job/gumtree/1690828682?source=gumtree
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Sales Representative
We are looking to employ a new Sales Assistant for our company situated in Pretoria. Well established Work-Wear, Medical PPE manufacturer and supplier who has been in the industry since 2008.
Responsibilities:
Exceed customer expectations by practicing customer selling techniquesEnsure individual targets are met consistentlyAbility to maximise and drive sales by identifying opportunities to increase turnoverCreating daily quotations as per client requestsCreating daily orders as per clients requestsFollow up on quotationsPhoning clients dailyWorking with the warehouse to maximise salesMaking appointments with clientsSourcing new clientsMaintaining current clients baseWilling to work Saturdays
Behavioural requirement:
Honesty in dealing with cash and financesBuilding & maintaining relationshipsInnovation & change managementThinking adaptabilityTaking ownership of work
Minimum requirements:
2 - 3 years of sales experienceMatric or Tertiary EducationClear Criminal recordMicrosoft – Computer ProficiencyPastel Accounting CompetentAbility to communicate effectively.Knowledge of current clothing trends in the Workwear market
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Job: Registered Nurse (MICU)
Role Title: Registered Nurse Post Basic Qualified (MICU)
Reporting Structure: Unit Manager
Closing Date: 31 August 2023
Role Summary:
Are you a dedicated and skilled Registered Nurse with a passion for delivering high-quality patient care? We are seeking a Registered Nurse with a Post Basic qualification in ICU to join our team. In this role, you will provide safe, effective, and compassionate patient care in alignment with hospital standards and policies. As a vital member of our healthcare team, you will be responsible for direct and/or indirect nursing care, contributing to patient assessments, planning and executing care plans, and actively participating in Clinical Governance initiatives.
Key Work Output and Accountabilities:
Conduct health record audits to ensure compliance with standards.Manage and control medical stock, ensuring accurate charging and crediting.Contribute to holistic patient care, attending handover reports at shift commencement.Communicate effectively with patients to address their care needs.Champion patient health and wellbeing promotion.Adhere rigorously to infection prevention and Standard precautions.Foster positive relations with patients, relatives, and visitors.Execute procedures in alignment with hospital standards.Follow the hospitals Resuscitation and Reanimation policy.Comply with the hospitals medical waste and general waste management principles.Maintain a safe working environment per relevant regulations.Collaborate effectively with colleagues to establish and nurture productive working relationships.Manage acuity and skill mix to ensure optimal care levels.Stay informed about the latest research in the field.Provide mentorship and supervision to junior healthcare providers and support staff.Stay updated on the organisations evolving policies and procedures.
Minimum requirements to apply:
Diploma in General Nursing.Registration with The South African Nursing Council (SANC)SANC ICU Post Basic qualification is essential.Previous hospital experience in a private sector and ICU setting is essential.
Knowledge:
In-depth knowledge of general and specialized Critical Care nursing theory and practice.Extensive understanding of modern nursing care principles and practices in the highly specialized field.
If you are a dedicated professional committed to delivering exceptional patient care and making a meaningful impact in a challenging healthcare environment, we encourage you to apply. Please forward your CV and relevant documentation...
https://www.ditto.jobs/job/gumtree/2767088676?source=gumtree
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Duties & Responsibilities
Essential Duties and Responsibilities:
Ensure quality, efficiency and safety of medicines are maintained through the distribution chain.Ensure good warehouse practice (GWP) compliance.
Receiving of MedicationStoragePackagingTemperature MaintenancePicking and PackingSupervise warehouse staffReturn and DestructionCycle CountsStock Take
Handle:
RecallsComplaintsReturned GoodsQuarantine GoodsNon-Compliance reports
Perform related duties as assigned by The Head of Operations.Maintain compliance with all regulatory-, company policies and proceduresResponsible for own job-related filingOpen and lock-up of the office and warehouse when requiredProper housekeepingClient Liaison when applicableOversee packing material managementAct as backup when Responsible Pharmacist is not available.Receive and react to alarms received from: Intrusion alarm, smoke alarm, power failure and temperature alarm.
Desired Experience & Qualification
Education and/or Work Experience Requirements:
Excellent verbal and written communication skills, including ability to effectively communicate with internal and external customersExcellent computer proficiency (MS Office – Word, Excel and Outlook)Ability to work independently and to carry out assignments to completion within parameters of instructions given, prescribed routines, and standard accepted practicesMust have successfully completed Matric and Pharmacist degree, B.Pharm.
Physical Requirements:
Must be able to talk, listen and speak clearly in general and on telephoneMust be able to move and carry boxes as required within the Warehouse and Logistics environment.
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Introduction
A well-established Engineering Consultancy firm based in Groenkloof, Pretoria is looking for an experienced Civil Engineer/Engineering Technician to join their company.
Duties & Responsibilities
Broad civil engineering experience, including municipal services such as earth works, geo-technical engineering, bulk water, water distribution, gravity sewers, roads and stormwater,Confident in the application of design codes, national standards and construction regulations,Skilled in the solving of unique problems through use of hand calculations and spreadsheets,Proficient in the use of software, such as AutoCAD, and specifically Civil 3-D,Experience in construction monitoring, issuing site instructions, amending construction drawings,Experience in the administration / management of construction contracts, including measurement for payment, variation orders, time claims, etc.,Willingness to join a multi-disciplinary small / medium consulting engineering practice and travel between three offices in Gauteng, Western Cape and Limpopo (Musina).
Desired Experience & Qualification
Civil – B.Tech, BEng or BSc(Eng)At least seven years’ post-graduate experience, mostly in the consulting engineering industry, with reputable companies,Registered as Candidate with the Engineering Council of South Africa - at the point of imminent registration
Package & Remuneration
Salary – depending on experience – R40k – R50k per month
These figures are Cost to Company. NO retirement, medical etc
The candidate must be willing to travel and stay over on site visits(+/- 7 days/month)
MUST have a valid Driver’s License.
Annual Leave – 18days/annum
Interested?
Please forward your CV to hr1@peopledimension.co.za
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Introduction:A medical technology situated in Pretoria East is seeking a Debt Collector with a minimum of four years’ experience within a similar role to join their team.
Job purpose:To collect outstanding amounts for Lexie Hearing clients. Have at least 50 conversations with clients in arrears per shift.
REQUIREMENTSMinimum education (essential):National Senior Certificate
Minimum applicable experience (years):• 4 years• Required nature of experience:• Debt collection• Experience in an international call centre is beneficial
Skills and Knowledge (essential):• Accounting Software (ie Pastel / Xero)• Microsoft Excel• Google Suite
Other:• 5 days a week; 9 hours a day with an hour lunch.• Hours: 16h00 - 01h00
COMPETENCIESEssential Competencies:Examining InformationEstablishing RapportShowing ComposureResolving ConflictMeeting TimescalesChecking ThingsFollowing ProceduresUpholding Standards
Important Competencies:• Interpreting Data• Developing Expertise• Adopting Practical Approaches• Thinking Positively• Embracing Change• Inviting Feedback• Understanding People• Valuing Individuals• Managing Tasks• Producing Output• Taking Action
KEY PERFORMANCE AREAS, WEIGHTS AND OBJECTIVES
Debtors liaison 90%• Follow debtors collection process.• Suggest optimisations to debtors collection process.• Ensure proper and clear correspondence with customers including via phone, email and text.• Ensure proper record is kept of all communication with debtors on relevant platforms.• Ensure Salesforce is updated with activities in the debtors process.• Ensure customer contact details in Salesforce are correct after confirming details with the customer.• Update and maintain customer contact details in Salesforce.• Compile weekly feedback of debtors outstanding and communicate with Financial Manager on a regular basis.• Meet all relevant debtors deadlines.• Plan and structure daily work to meet deadlines efficiently.• Negotiate payment arrangements with customers to increase debt collection.
Stripe administration 10%• Process payments on Stripe.• Update credit card details on client accounts.• Maintaining records of the above on relevant platforms.• Process credit notes on Stripe.• Compile letters of demand.
QMS• Follow relevant processes in line with the dictated QMS processes
Salary offered:Market related
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yMTAyNTI3NDAyP3NvdXJjZT1ndW10cmVl&jid=782226&xid=2102527402
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To ensure that all aspects of payroll are processed in an accurate and timely manner in accordance with legislations. To manage labour relations and all IR activities. To administer the recruitment and exit process and provide support to the general day to day activities of the Human Resources department.
Payroll:
Ensure the accurate and timely preparation and distribution of salaries.Administer records in relation to pension and provident funds, medical aid, and other employee benefits.Prepare monthly PAYE/SDL/UIF returns and ensure payment is made on time and supporting documents are submitted to SARS to ensure compliancy.Maintain and upgrade the VIP payroll system as required (backups, upgrades, validations, etc.)Compilation of the monthly leave report and analysis thereof.
IR Management:
Managing relationships with unions and work forums.Investigating and resolving complex or critical industrial relations issues in a timely and effective manner.Initiator to all internal disciplinary hearings.Represent the company at the CDR/CCMA.Advise and support management on discipline in accordance with the company policy and legislation.
Skills Development:
Communicate approved learning interventions and training.Review the training need analysis document and ensure it is aligned to the organization’s developmental needs.Ensure that the training needs identified are implementable within the WSP specified period.Ensure the timeous communication of the WSP’s and ATRs to all the internal stakeholders and EE/SD Committee.Monitor the submission of WSP/ATR to the Seta to ensure the deadlines are met.
Recruitment & Selection:
Ensure that all positions are advertised as per procedure/practice.Ensure effective recruitment and selection process is in line with business skills, talent, and statutory requirements.Ensure recruitment is aligned with Employment Equity Plan.Ensure all relevant procedures are followed in accordance with the recruitment policy.
Minimum Requirements
LLB/BCom Law Degree
3 years’ experience in IR & payroll management.Attention to detail, systems oriented, organized, analytical.Excellent command of the English language, both written and spoken.Ability to meet strict deadlines.Good communication skills.High regard for ethics.The ability to function well under pressure, prioritize matters and act on them accordingly.Strong knowledge of HR policies & procedures.Extensive experience in Industrial Relations
...
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BUSINESS ANALYST
IntroductionAn innovative medtech company is seeking a passionate and versatile Business Analyst to join their dynamic team of professionals.
Job purpose:The Business Analyst takes ownership of assigned products and keeps a handle on product and project aspects including business models, specifications, budgets and financial models, progress tracking, management of resources and team capacity. They will increase company profitability by driving product success by designing efficient and scalable systems/products and ensuring on-time and on-budget delivery thereof.If you have a passion for systems and sustainability and working in tech, then this role is ideal. We leverage smart tech and give people the gift of hearing.
REQUIREMENTSMinimum education (essential):• For senior position: BEng (Industrial).• For junior position: a qualification is not necessary.
Minimum education (desirable):• Bachelors of Engineering (Industrial) or similar
Minimum applicable experience (years):• For senior position: 5 years minimum• For junior position: No experience necessary
Required nature of experience:• Business Analysis within the IT, software or medical device field• Development of project, product and system specifications• Requirement gathering and documentation• Project Management
Skills and Knowledge (essential):• Excellent computer proficiency (especially in MS Office Excel).• Report and proposal writing skills.• Business Process design
Skills and Knowledge (desirable):• Agile Project Management• BPMN or UML Knowledge
COMPETENCIESEssential Competencies:• Examining information• Documenting facts• Providing insights• Making decisions• Managing tasks• Producing output• Taking action• Pursuing goals
Important Competencies:• Adopting practical approaches• Exploring possibilities• Convincing people• Articulating information• Directing people• Conveying self-confidence• Showing composure• Resolving conflict• Embracing change• Inviting feedback• Meeting timescales• Checking things
KEY PERFORMANCE AREAS, WEIGHTS AND OBJECTIVESBusiness Analysis 60%• Full cycle Project and Product Management including capacity management, stakeholder engagement and resource tracking.• Multi-task on a suite of projects and products, all within different stages of development and implementation.• Compile intuitive system and product requirements and specification design, in terms of ...
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Fulfillment OfficerIntroduction:An innovative medical software company situated in Pretoria East is seeking to employ an organised and precise Fulfilment Officer with a minimum of two years of experience to join their dynamic team.
Job Purpose:The purpose of this role is to coordinate and facilitate all order fulfillment and escalation activities for the B2C department of the company for the fulfillment of product orders in the USA and other regions.
REQUIREMENTS
Minimum education (essential):MatricDiploma in Supply Chain and Logistics
Minimum education (desirable):Bachelor’s degree in Business Management, Supply Chain Management, Logistics, or similar.
Minimum applicable experience (years):2 years
Required nature of experience:
AdministrationCase loggingFulfillment coordinationEscalation coordinationRetail or FMCG
Skills and Knowledge (essential):
ExcelCustomer supportStrong communication skillsStrong time management and prioritization skillsAn appreciation for query resolution and a sense of urgency for escalation turnaround timesStrong mathematics skills and attention to detail requiredAn excellent understanding of fulfillment processes and systemsCRM Software (Customer Relationship Management)Inventory Management and Fulfillment Software
Skills and Knowledge (beneficial):
WMS (Warehouse Management System Software)ERP (Enterprise Resource Planning Software)Working knowledge of US carrier services and related platforms
Other:
Ad hoc availability after hoursWorking hours: 15:00-00:00 five days a week.
COMPETENCIES
Essential Competencies:
Examining InformationEstablishing RapportConvincing PeopleShowing ComposureMeeting TimescalesChecking ThingsManaging TasksTaking Action
Important Competencies:
Documenting FactsInterpreting DataDeveloping ExpertiseAdopting Practical ApproachesProviding InsightsArticulating InformationMaking DecisionsThinking PositivelyEmbracing ChangeInviting FeedbackFollowing ProceduresProducing Output
KEY PERFORMANCE AREAS, WEIGHTS & OBJECTIVES
Stock Management 10%Assist in conducting stock takes (where applicable) and ensure stock levels ar...
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PRODUCT AND SUPPORT EXPERT
INTRODUCTION
A medical software and technology company situated in Pretoria East is seeking to employ a Product and Support Expert with at least 2 years’ experience within a similar role to join their team.
JOB PURPOSE
Product Experts provide high quality first line support and remote care to hearX USAThey maintain high customer satisfaction and ensure customers are assisted remotely via video calls, voice calls, emails and text messages.Product Experts ensure that prospective customer callers are assisted with the information they require/desire and process the sales on the new customer’s behalf.They also ensure that customer’s devices are operational and that the customers understand how to use and maintain their hearing aids.
REQUIREMENTS
Minimum education (essential):
Matric
Minimum education (desirable):
Customer Satisfaction Certificate
Minimum applicable experience (years):
2 years in Customer Support and Troubleshooting (or in a role requiring similar skills as listed herein)
Required nature of experience:
Customer relations and relationship managementTelephonic and email supportVideo calling experience (advantageous)Contact centre experienceTelephonic sales experience and high conversion rates (advantageous)Technical support experienceAdministration and record managementWorking in a digital environment
Skills and Knowledge (essential):
CRM system experienceTelephonic sales and support skillsExcellent English skills (written and spoken)Excellent communication ability and oratorshipConflict management
Other:
Working hours: 16h00 - 03h00Working shifts, four shifts a week (Monday to Saturday)These working hours will change with daylight savings (in our summer months) to match the hours of 9am - 8pm Eastern Standard Time
COMPETENCIES
Essential Competencies:
Establishing RapportInteracting with PeopleValuing IndividualsUnderstanding PeopleConvincing PeopleArticulating InformationShowing ComposureResolving ConflictExamining InformationDeveloping ExpertiseAdopting Practical ApproachesFollowing Procedures
Important Competencies:
Upholding StandardsGenerating IdeasInviting Feedbackhttps://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zMDM2Mzg3NjU2P3NvdXJjZT1ndW10cmVl&jid=377524&xid=3036387656
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NEW WORK IN at SAs technically sound, global medical Bureau Service Hub; the current need is for Intermediate and Senior Back-End Developers with a love for C# .NET stack. This team is known for staying ahead of the curve with their commitment to on-going professional development and training opportunities and they understand the importance of a healthy work-life balance and prioritize the well-being of their team. This is your big chance to build an integrated web-based Specialist Practice Management system using C#, .Net Core MVC, SQL and object-orientated principles. There will also be a good balance of hard work, and cheery vibes when delivering great products.To be part of this trailblazing tech company and elevate your career to new heights APPLY TODAY!!!!This is what you need to land an interview:Must have a passion of back-end C# and SQL skills, working with the tools for at least 5 years.Impressive coding skills with experience working with the Microsoft stack, including C# and .NET Core
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We are recruiting for a Medical Receptionist to join our client who is a General Practitioner in Monument Park, Pretoria East. The ideal candidate needs to have min 2 years of experience in a General Medical Practice. Duties: Receiving, redirecting, and handling of calls on the switchboard.Managing the practice appointment schedules including coordination of outside practice appointments.Managing the admin e-mail address of the practice.“Appointment reminder”-calls and SMSes to patients.Welcoming patients and receiving their personal information.Receiving payments and issuing electronic receipts.Electronic and physical filing.All other receptionist and general administrative tasks that the employer requests lawfully.Administrative responsibilities pertaining to the completion and submission of PMB application forms and any and all other forms pertaining to the administrative requirements from medical aids. Requirements: Matric certificateExperience on Elixir – This will be advantageousPrevious work experience at a medical practice.BilingualAbility to work under pressure.Ability to work as part of a team.Attention to detail and accuracy are a must.Able to work on Google Calendar Working Hours: Monday to Friday: 08H00 – 13H30 (Will be discussed in an interview as well) Remuneration: R 7000.00 – R 9000.00 CTC per monthNo other fringe benefits. Only candidates who meet all the minimum requirements stipulated in the advert, will be considered.
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BUSINESS ANALYST Introduction An innovative medtech company is seeking a passionate and versatile Business Analyst to join their dynamic team of professionals.Job purpose: The Business Analyst takes ownership of assigned products and keeps a handle on product and project aspects including business models, specifications, budgets and financial models, progress tracking, management of resources and team capacity. They will increase company profitability by driving product success by designing efficient and scalable systems/products and ensuring on-time and on-budget delivery thereof.If you have a passion for systems and sustainability and working in tech, then this role is ideal. We leverage smart tech and give people the gift of hearing.REQUIREMENTS Minimum education (essential): • For senior position: BEng (Industrial).• For junior position: a qualification is not necessary.Minimum education (desirable): • Bachelors of Engineering (Industrial) or similarMinimum applicable experience (years): • For senior position: 5 years minimum• For junior position: No experience necessaryRequired nature of experience: • Business Analysis within the IT, software or medical device field• Development of project, product and system specifications• Requirement gathering and documentation• Project ManagementSkills and Knowledge (essential): • Excellent computer proficiency (especially in MS Office Excel).• Report and proposal writing skills.• Business Process designSkills and Knowledge (desirable): • Agile Project Management• BPMN or UML KnowledgeCOMPETENCIES Essential Competencies: • Examining information• Documenting facts• Providing insights• Making decisions• Managing tasks• Producing output• Taking action• Pursuing goalsImportant Competencies: • Adopting practical approaches• Exploring possibilities• Convincing people• Articulating information• Directing people• Conveying self-confidence• Showing composure• Resolving conflict• Embracing change• Inviting feedback• Meeting timescales• Checking thingsKEY PERFORMANCE AREAS, WEIGHTS AND OBJECTIVES Business Analysis 60% • Full cycle Project and Product Management including capacity management, stakeholder engagement and resource tracking.• Multi-task on a suite of projects and products, all within different stages of development and implementation.• Compile intuitive system and product requirements and specification design, in terms of researching, consulting and analysing needs.• Follow best practice design and development methodologies in sustaining high quality, clean, auditable and manageable products and systems.• Compile relevant specifications documents, UX, Uin designs, wireframes and test cases.• Effective system testing and approval, in
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DEBTORS ADMINISTRATOR Introduction A medical device company located in Pretoria is seeking a Debtors Administrator with 6 years’ experience within a similar position and exposure to accounting software to join their team. Job purpose: Real-time financial support for the Hearing Hub, in addition to collecting outstanding amounts for Lexie Hearing clients. REQUIREMENTS Minimum education (essential): National Senior CertificateMinimum education (desirable): Bookkeeping DiplomaMinimum applicable experience (years): 6 yearsRequired nature of experience: Debtors collection Customer service Creditors General bookkeepingSkills and Knowledge (essential): Accounting Software (ie Pastel / Xero) Microsoft Excel Google Suite Debtors processes Other: 5 days a week; 9 hours a day with an hour lunch. Hours: 15h00 – 24h00COMPETENCIES Essential Competencies: • Examining Information• Establishing Rapport• Showing Composure• Resolving Conflict• Meeting Timescales• Checking Things• Following Procedures• Upholding Standards Important Competencies: • Interpreting Data• Developing Expertise• Adopting Practical Approaches• Thinking Positively• Embracing Change• Inviting Feedback• Understanding People• Valuing Individuals• Managing Tasks• Producing Output• Taking Action KEY PERFORMANCE AREAS, WEIGHTS AND OBJECTIVES Debtors’ liaison 50% • Follow debtors’ collection process.• Optimise debtors’ collection process.• Ensure proper and clear correspondence with customers including via phone, email and text.• Ensure proper record is kept of all communication with debtors on relevant platforms.• Ensure Salesforce / XERO is updated with debtors’ process.• Ensure customer contact details in Salesforce / XERO are correct after confirming details with the customer.• Update and maintain customer contact details in Salesforce / XERO.• Manage handover of Debtors to lawyers / debt collection agency.• Collect all the necessary documentation for handover to lawyers / debt collection agency.• Compile weekly feedback of debtors outstanding and communicate with internal stakeholders on a regular basis.• Meet all relevant debtors’ deadlines.• Plan and structure daily work to meet deadlines efficiently.Debtors’ administration 30% • Process new invoices.• Issue invoices accurately and timeously.• All credit notes issued accurately and timeously.• Send invoices and statements.• Do corrections on account allocation.• Conduct reconciliations of all debtors.• Ensure customer payment allocations are correct.• Negotiate paym
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Job Outline: Responsible for accurate and efficient processing of payroll information and the administration of payroll related duties.Travel: Although this will be minimised the person might need to travel from time to time to the mine, 70km from Polokwane. Normally this requires sleeping over. (It is becoming far less as the site is now starting to run with its own personnel in place)Responsibilities: Adhere to best practices and efficiency of payroll processesInput payroll information for permanent employees, fixed term, and fixed rate employees, including resignations, increases, bonuses, garnishee deductionsGood understanding of payroll, provident fund rules, medical aid rules, SARS rules, UIF, PAYE etcPrepare monthly Site allowances report showing relevant Project allocationsMaintain employee records on the Payroll System and in payroll filesAssist in payroll calculations, and support the Payroll Team where applicableReconcile the unpaid Leave and input to Payroll SystemProduce and provide standard monthly reports for managementPerform all payroll-related administration and support duties e.g., filling and archivingProcess and assist with payroll cashbookAssist with daily and monthly adhoc dutiesHandle day to day queriesEnsure all employees are paid accurately and timeouslyMinimum Requirements: Completed Matric with Maths and AccountingA relevant financial and / or payroll qualification will be advantageousAt least 5 years experience in a payroll and financial administrationComputer Literate, all MS Offices PackagesExcellent MS Excel skills Training will be given on BuiltKnowledge and experience on Payroll Systems such as VIP and Pastel
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Together with our client in Pretoria, we are recruiting for a Member Liaison Officer. The Ideal Candidate needs to have at least 2 years of experience in Marketing, Customer Service or Wellness Management at a medical scheme and holds an NQF Level 7 qualification in Marketing / Communication / Business AdministrationDuties and ResponsibilitiesMember service excellenceAnalyses member data to identify and address gaps in member service processes;Engages members to address service and administrative issues;Facilitates member understanding of products, benefits, healthcare providers for seamless access to the clients services;Facilitates effective query resolution by acting as a liaison between members and Administrator, MCO, and SAPS on escalated issues; and continuous improvementMember communicationExecutes communication per member communication plan for designated areas;Undertakes education campaigns on scheme processes, products, benefits, healthcare provision, wellness, and preventative benefits; andReports on the performance of member communication to ensure effectiveness and continuous improvement.Health PromotionAnalyses data and generates insights on key health trends impacting on members in designated regions;Delivers health promotion campaigns for designated areas - including peer education, information dissemination, targeted events, and initiatives;Mobilises support from key stakeholders to improve uptake of health promotion interventions for improvement of member health outcomes; andSupports delivery of wellness interventions through events and activations in specific regions.Stakeholder ManagementDevelops effective stakeholder relationships with SAPS management in designated areas for effective execution of member experience and health outcomes improvement;Builds operational networks with SAPS management at all levels in the province to enable implementation of member communication and health promotion initiatives;Creates strong relationships with Administrator and MCO team to improve member experience and expedite issue resolution;Is visible to all the clients members in designated regions through various engagement platforms;Develops and implements an effective stakeholder engagement plan; andProvide regular feedback on progress and highlight or escalate snags and problems immediately as they occur.Compliance and GovernanceExecutes in adherence to all relevant regulatory and business practices;Active risk management by applying and promoting a culture of ongoing detection and resolution of Statutory, Regulatory Compliance breaches;Execute all Internal Audit exceptions and ensure the implementation of preventative measures in the unit;Drive the resolution management of the identified Internal Audit risks; andContributes to a high-performance corporate culture that promotes ethical practices and encourages individual integrity, accountability, and social responsibility.Culture: Live and exemplify the client’s valuesSkills and Competenc
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My Insurance client in Pretoria is looking for a COOIs Risk Management and Compliance your middle name? Do you understand how to effectively manage processes and systems that enable seamless sales and reporting processes? Are you unique in your approach to the full FSP related operations cycle from start to finish? Are you well versed in ensuring departments communicate effectively whilst complying with regulations? Raise your hand because we need you.Minimum requirements: Tertiary qualification in Wealth Management or similar field;RE1 and RE5 certifications;5+ years experience in operations and people management;In-depth knowledge of the industry;Experience in strategic planning and implementation, as well as risk reporting;Proven excellence in your previous endeavours.Who would be a fit? A specialist with extensive knowledge in the practical elements of enabling various broker channels and processes, as well as someone who will be the custodian of FSP compliance and risk management processes. Someone who fully understands the Key Individual and Representative aspects of the Financial Services industry and is a structured self-starter. The ideal candidate will also have full working knowledge relating to the FSP industry and related products (mainly risk, invest, insurance and medical products) specifically, various providers and strategic planning and will have the ability to apply strong systems management, administrative and assertiveness skills so as to maintain efficient day-to-day operations for the company.Are there any specific skills and attributes required? Ability to lead and manage team, developing where needed and ensuring KPI’s are clearly articulated and reached;Ensure self and teamwork effectively with other teams;Ability to interact comfortably with a diverse group of people;Effectively communicate when issues arise;Effectively identify problems as soon as they arise;Root cause identification to prevent re-occurrence;Be mutually accountable for all projects taken on;Ability to find creative means in order to solve problems;Ability to prioritise to determine the importance of tasks;Plan efficiently and effectively to ensure deadlines are met;Identify critical factors which will affect certain outcomes;Anticipate outcomes and identify consequences;Ability to navigate risk and uncertainty;Effectively interpret analysis performed and decipher information;Ability to take accountability, when required;Effective collaboration in order to reach a positive outcome;Data-mining ability and the interpretation thereof;Ability to effectively communicate and present reports;Ability to apply good judgment in all situations;Acting with integrity continuously and without fail;Being professional and displaying good work ethics;Highly disciplined, with unwavering resilience and the ability to apply
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MOMENTUM METROPOLITAN: Head Clinical Policy Unit Job Purpose To stay abreast of developments in legislation, public health policy, best practice and relevant new health technology in the healthcare funding arena and to develop logical frameworks and ensure a sound and effective clinical policy and clinical rules environment in the managed care function. Responsibilities - Oversee the development and maintenance of a horizon scanning solution.- Oversee the development, maintenance and governance of evidence-based clinical funding policies.- Create a repository of clinical decision making tools to enhance clinical and claims adjudication.- Reporting in line with Business Units Objectives.- Manage queries relating to the interpretation and application of clinical policies. Qualifications and Experience - A tertiary clinical/medical qualification is a prerequisite (MBChB/B Pharm)- A post graduate qualification in pharmaco-economics or health economics- An academic posting will be considered an advantage- At least 5 years working experience in a managed care environment in a senior operational, managerial- At least 3 years’ experience engaging at client/professional society level
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