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1
Merchandising Retail Planner - Milnerton
National Retailer is seeking to employ and experience Merchandising planner to join their ever-growing team
Responsibility:Key Responsibilities
• Stock Planning & Allocation: Ensuring optimal stock levels across stores/channels, minimizing over/under-stocking, and managing replenishment.
• Sales Forecasting & Analysis: Reviewing historical data, analyzing performance, and adjusting forecasts based on market conditions.
• Financial Control: Managing working capital, margins, markdowns, and Open-to-Buy (OTB) to meet profitability targets.
• Collaboration: Working with buyers, logistics, and marketing to ensure product availability.
Required Skills and Qualifications
• Analytical Thinking: Strong numerical skills to interpret sales data, identify trends, and make decisions based on data.
• Systems Knowledge: Proficiency in merchandise management systems, Excel, and sometimes specialized planning tools.
• Retail Experience: Knowledge of the retail industry, supply chain, and product life cycles.
Please email cv to marlene@servicesolutions.co.za
Consultant Name: Marlene Smith
1d

Service Solutions
1
Apparel Retail Brand is seeking an experienced AREA MANAGER to
join their team in Cape Town. The AREA
Manager will be responsible to strategically
drive results to ensure that each store within the region achieves maximum
sales, productivity and profit goals through effective leadership, effective
communication, world class service, effective talent management, merchandising
excellence, and operational compliance. To motivate teams and to create a
vibrant, energetic store environment.
Competencies required:
-
Above average
level of expertise in dealing with both the general public and store teams
-
A proven
commitment to customer service excellence
-
Superb
interpersonal and organisational skills
-
A definite
aptitude for visual and marketing strategies
-
Excellent
time management skills
-
Superior
Microsoft office skills
-
An ability to
work independently with little or no supervision
-
A solid
aptitude for interpreting and reacting to market trends in a timely fashion
Requirements:
-
A combination
of or equivalent to the completion of post-secondary education
-
Minimum of 5
years’ experience as a Regional or Area Manager preferably in the fashion /
apparel / footwear brand environment
-
Experience
working as a Brand Manager or in a similar environment would be an added
advantage
-
Strong sales
experience
-
Proficient in
Microsoft applications
-
Must be sales focused with a proven sales track record
-
Strong problem solving skills and proven ability to use your own
initiative
-
Knowledge and ability to effectively apply company strategy/policy/procedure
at store level
-
Outstanding leadership skills
-
Ability of manage a functional team
-
GO-GETTER attitude and positive outlook on life
-
Excellent communication and presentation
skills, written and verbal
-
Good report writing
-
High level of organisation
-
Good interpersonal skills
-
Motivational skills
-
Mentoring skills
-
Drivers licence and own
vehicle - travelling is required
-
Willingness to work Store
level should the need arise
Salary negotiable
Start:
ASAP
To apply for the Area Manager, Cape Town, Apparel
Brand positions please send your detailed CV in a Word document and a recent
photo of yourself.
ONLY SHORTLISTED CANDIDATES WILL BE CONTACTED.
Disclaimer
Personal information received from applicants
will only be processed for the purposes obtained as disclosed in our privacy
policy. By applying for this job you accept that we can process your personal
information as specified and you agree to our privacy policy found on Recruit
for Africa website. Recruit for Africa (Pty) Ltd has safeguards in place to
ensure the confidentiality of this personal information.
3d
Other1
National Transport and truck rental company is seeking to employ an experienced Workshop Manager to join their teamResponsibility:Main requirements:
Grade 12
Valid Drivers license
Qualified Diesel Mechanic
Previous Workshop Manager / Supervisor experience overseeing
- Mechanics
- Tyre Controllers
- Admin Staff
Key Responsibilities of a Workshop Manager
1. Workshop Operations Management
Oversee day-to-day operations of the workshop to ensure efficiency and productivity.
Plan and allocate jobs to technicians and mechanics based on skill level and workload.
Maintain workflow by monitoring steps of the process and identifying bottlenecks.
2. Staff Supervision & Development
Manage and lead workshop staff, including technicians, mechanics, and support staff.
Conduct performance reviews and provide training or upskilling where needed.
Ensure adherence to safety and company policies.
3. Customer Service & Job Scheduling
Liaise with clients or internal departments to schedule and plan work.
Provide estimates, explain repairs or services, and ensure timely job completion.
Handle customer complaints or escalations professionally.
4. Quality Control
Monitor and ensure quality of workmanship on all repairs and services.
Conduct spot checks, inspections, and audits to maintain high standards.
5. Health & Safety Compliance
Enforce health and safety standards and ensure the workshop is clean, safe, and compliant.
Conduct safety meetings, risk assessments, and toolbox talks.
6. Inventory & Asset Management
Manage parts and equipment inventory, including procurement and stock levels.
Maintain workshop tools and ensure all equipment is in working order.
7. Administrative & Reporting Duties
Keep accurate job cards, service reports, time sheets, and other records.
Monitor costs, budgets, and profitability of workshop operations.
Prepare operational reports for senior management.
8. Technical Support & Problem Solving
Provide hands-on technical support when needed.
Diagnose complex issues and guide technicians with troubleshooting.
Please email cv and package requirements to marlene@servicesolutions.co.zaConsultant Name: User User
1d

Service Solutions
1
We are looking for passionate,
energetic, and confident sales assistants to drive positive energy and
excitement around our brand and products. The Sales Assistant vacancies are based in
both the Southern and Northern Suburbs of Cape Town. We are looking for Sales Assistants that will
offer excellent customer service and be proud to be part of our brand and
company – thus we are looking for people that want to build a future and grow
with the company!
Duties & Responsibilities to
include, but not limited to:
·
Ensure a high level of customer satisfaction
through world class sales service
·
Drive and deliver sales targets
·
Maintain outstanding store conditions, uphold
visual merchandising standards to optimise sales
·
Ascertain customers’ needs and wants and
recommend items for sale
·
Proactively meet, greet, and assist customers
·
Assist and resolve customer queries
·
Work on point-of-sale and ensure accurate
processing of payments
·
Ensure stock is always packed neat and products
merchandised
·
Remain updated on product information, answer
questions and address concerns
·
Accurately describe product features and
benefits
·
Inform customer about product promotions
·
Create an inspiring and positive work
environment
Behavioural attributes required:
·
Passion for retail
·
Positive attitude
·
Self-motivated
·
Problem solving capabilities
·
Confident, outgoing, and energetic
·
Strong sales flair, engage and persuade
·
Enjoy dealing with customers
·
Strong work ethic and hands-on attitude
·
Punctual and reliable
·
Excellent communication skills, proficient in
English
Minimum Requirements:
·
Minimum 2 years Sales or Customer service
experience essential, preferably in the retail industry
·
Matric
·
Clear Credit and Criminal record
·
Knowledge of various POS and stock management
systems
Salary: R7,000 to R8,000 a month + sales incentives (individual
and store target driven) + 100% contribution towards medical insurance (upon
successful completion of probationary period)
Start ASAP
To apply for the Sales Assistant,
Cape Town, Tobacco Retailer position please send your detailed CV in a Word
document and a recent photo of yourself.
ONLY SHORTLISTED CANDIDATES WILL
BE CONTACTED.
Disclaimer
Personal information received from
applicants will only be processed for the purposes obtained as disclosed in our
privacy policy. By applying for this job you accept that we can process your
personal information as specified and you agree to our privacy policy found on
Recruit for Africa website. Recruit for Africa (Pty) Ltd has safeguards in
place to ensure the confidentiality of this personal information.
3d
Other1
SavedSave
Shipping Coordinator Cape Town
We are seeking a detail-oriented Shipping Coordinator to manage the movement, handling and documentation of artworks. The role covers local, national and international shipments, support for exhibitions and fairs, condition reporting, supplier coordination and day-to-day inventory and courier management. The ideal candidate has experience in fine-art handling or gallery logistics, strong administration skills, and a practical understanding of customs and art transport requirements.
Salary: Market Related:
Minimum Requirements:
• Matric with relevant Logistics / Supply chain or similar qualification
• 5+ years’ experience in art handling, gallery/museum logistics, fine-art shipping or specialist courier/freight operations; experience with exhibitions and fairs is highly desirable.
• Practical knowledge of packing/crating techniques, condition reporting and conservation-aware handling.
• Familiarity with international customs procedures, ATA Carnets and import/export documentation.
• Strong administrative skills and attention to detail; excellent record-keeping.
• Proficient with Microsoft Office (Excel essential) and comfortable using inventory/shipping or asset management systems.
• Strong communication and stakeholder-management skills; client-facing confidence.
• Valid driver’s license and willingness to undertake local travel and occasional out-of-hours work (fairs, installs).
• Physically able to support occasional manual handling tasks and follow health & safety procedures.
Key responsibilities
• Coordinate all incoming and outgoing art shipments (local, national, international): booking couriers/freight forwarders, arranging pickups/deliveries, tracking transit and ensuring timelines are met.
• Prepare and review shipping documentation: commercial invoices, bills of lading, ATA Carnets, customs declarations, import/export paperwork and courier paperwork.
• Oversee packing and crating specifications; liaise with specialist packers and monitor packing quality and materials used.
• Produce and manage condition reports for outgoing and incoming works; maintain accurate records and photographic documentation.
• Support logistics for exhibitions, fairs and loans: scheduling, courier bookings, installation/deinstallation logistics, pre- and post-fair storage and movement.
• Coordinate with registrars, curators, conservators, installers, lenders and clients to confirm requirements and schedules.
• Maintain inventory and shipment tracking systems; update movement logs and upload documentation to the gallery’s records system.
• Manage relationships with freight forwarders, carriers, art handlers, customs brokers and insurers; obtain quotes and negotiate service terms when required.
• Assist with insurance valuations and claims coordination as needed.
• Check and process supplier invoices; flag discrepancies and work with finance to resolve billing issues.
• Ensure compliance with relevant regulations (CITES, cultural property laws, customs requirements) and implement handling and storage standards to protect works.
• Assist with storage management, condition checks and environmental monitoring of stored works.
• Provide hands-on support during installs, deinstalls and fairs (may include manual handling and on-site coordination).
• Contribute to continuous improvement of logistics processes, packing protocols and loss-prevention practices.
Please apply online
FROGG Recruitment
Consultant Name: Quinton Wright
3d
FROGG Recruitment SA
2
SavedSave
Vacancy: Retail StoremanWe are looking for vibrant, reliable, honest and energetic individuals.Soundmatch is a well-known, respected company thrilling car audio enthusiasts since 1984 and takes pride in our customer service.If you're looking for more than just a job and aspire to a career that can make a real impact, consider Soundmatch as the platform to bring about change and genuinely relish your work. While car audio experience isn't necessary, it would be beneficial.The Retail Storeman will be responsible for the effective and efficient management of the store’s stock activities within set times and to acceptable standards. The Retail Storeman will also responsible to fulfil all driving responsibilities for the store.Key Performance Areas:Stock ManagementAd-hoc duties which incl. but are not limited to assisting with driving duties, telephone calls and customers as and when requiredSuccessful candidates will have the following qualities:· At least 1 years’ working experience within a store-room environment.· Valid driver’s license· Ability to identify car audio products will be beneficial· Good command of the English language· Be well presented and groomedRemuneration:Salary + provident fundShould you fit the above requirements and would like a position with growth and potential, email your CV to: jobs@soundmatch.co.za1. Your Latest CV to us2. Notice Period3. Current salary4. Salary expectationsPlease note only successful candidates will be contacted.Positions are based in Cape Town, South Africa.All information will be kept strictly confidential.We look forward to hearing from you!
9d
OtherCompany Overview
We are a reputable spice manufacturing company committed to
delivering products of the highest quality to both local and international
markets. With a strong focus on food safety, innovation, and excellence, we
continuously strive to uphold industry-leading standards in every aspect of our
operations.
Position Summary
We are seeking a highly skilled and detail-oriented Quality
Assurance Officer to oversee and maintain quality systems within our
manufacturing facility. The successful candidate will ensure compliance with
regulatory requirements, manage quality control processes, and support
continuous improvement initiatives to guarantee product integrity and customer
satisfaction.
Key Responsibilities
- Implement
and monitor compliance with ISO, HACCP, and FSSC 22000 standards.
- Conduct
inspections and audits of raw materials, production processes, and finished
products.
- Develop,
update, and maintain quality assurance documentation and procedures.
- Investigate
non-conformances and implement corrective and preventive actions.
- Collaborate
with production, procurement, and R&D teams to enhance product quality.
- Provide
training and guidance to staff on food safety and quality protocols.
- Prepare
reports for management and regulatory authorities.
Qualifications and Experience
- Bachelor’s
degree in Food Science, Microbiology, or a related discipline.
- Minimum
of 3 years’ experience in quality assurance within food or spice manufacturing.
- In-depth
knowledge of food safety regulations and quality management systems.
- Strong
analytical, organizational, and communication skills.
- Ability
to work independently and within cross-functional teams.
What We Offer
- Competitive
remuneration package.
- Professional
development and training opportunities.
- A
collaborative and professional work environment.
Application Process:
Interested candidates are invited to submit their CV and
cover letter to hr@spicemecca.co.za with
the subject line “Application – Quality Assurance Officer”.
17d
Other1
We
are a beautifully curated boutique gifting store located in an upmarket
lifestyle centre in Observatory, designed for thoughtful shopping and exceptional
presentation. Our store celebrates meaningful gifts and showcases exceptional
local and international makers.
We
are looking for a reliable and detail-oriented Junior Retail Assistant who
takes pride in maintaining a beautiful retail space and providing thoughtful
customer service.
Key Responsibilities
Assisting
customers with thoughtful gift selection and excellent serviceMaintaining
high standards of store presentation and merchandisingAccurate
stock handling and inventory checksProcessing
sales and following established store proceduresManaging
day-to-day store operations independently once trained
What We Are Looking For
Strong
attention to detail and accuracyAbility
to work independently once trained and take responsibility for the
store during trading hoursWillingness
to learn about the products and makers we representA
proactive attitude and pride in maintaining a beautiful retail environmentReliability
and a strong sense of responsibilityPunctuality
is absolutely essential. This role requires strict adherence to scheduled
working hours..
Working Conditions
Retail
hours apply, including weekends and peak trading
periodsShift
times may vary depending on operational requirementsThis
role requires standing for extended periods and being actively
engaged on the shop floorPlease only apply if you are able and willing to travel to Observatory.Contract Structure
Part-time
retail role3 days
per week (Sunday, Monday and Tuesday)Additional
availability will be required during peak trading periods such as the
Festive Season or fill in on other days.Position
offered on a fixed-term retail contract based on operational needs
Remuneration
Daily
rate, payable at month end.Pre-Employment Checks
Shortlisted
candidates will be required to provide contactable employment
references.
The company will conduct reference checks and a criminal background
screening as part of the hiring process.
“Applications that do not include a short paragraph
explaining why this role suits you will not be considered.”
2h
OtherSavedSave
Location: Cape Town
Company: Claremont
Industry: Architectural Hardware / Ironmongery
About Us
Contract Hardware is a well-established and trusted
supplier of premium architectural hardware and ironmongery solutions in South
Africa. We work closely with architects, contractors, developers, and
designers, delivering high-quality products backed by technical expertise and
reliable service. As part of our continued growth, we are looking for a driven
External Sales Representative to join our team.
Role Overview
The External Sales Representative will be responsible
for developing new business, managing existing client relationships, and
growing market presence within the architectural and construction sector. This
role is suited to a self-motivated individual who is comfortable working
independently and meeting clients on-site.
Key Responsibilities
• Generate new business opportunities and grow
existing accounts
• Build and maintain strong relationships with architects, contractors, and
developers
• Conduct regular client visits and site meetings
• Prepare quotations, follow up on leads, and manage sales administration
• Achieve agreed sales targets and contribute to overall business growth
• Maintain accurate customer and sales records
• Stay informed on product knowledge, market trends, and competitor activity
Requirements
• Proven external sales experience
• Strong administrative and organizational skills
• Computer literate (email, spreadsheets, CRM/sales systems)
• Matric certificate (required)
• Tertiary qualification (advantageous)
• Experience in architectural hardware / ironmongery is a strong bonus
• Reliable vehicle and valid driver’s license (essential)
• Professional, well-presented, and self-driven
Remuneration
Salary: Market-related, based on experience, plus commissionPlease forward CV to Yoemnah@contractgroup.co.za
17d
OtherKey Responsibilities
- Accounts
Receivable- Track outstanding payments and follow up with customers
to ensure timely collection.- Record customer receipts and reconcile accounts.- Schedule, prepare and send Customer
Statements timeously.
- Accounts
Payable- Process supplier invoices for raw spices, packaging, and
services.- Verify invoice accuracy against purchase orders and
delivery notes.- Schedule and prepare payments to suppliers in line with
company policies.- General Bookkeeping- Maintain accurate financial records using accounting
software.- Assist with monthly reconciliations of bank accounts and
ledgers.- Support preparation of financial reports for management.
General Bookkeeping- Maintain accurate financial records using accounting
software.- Assist with monthly reconciliations of bank accounts and
ledgers.- Support preparation of financial reports for management.- Compliance & Documentation- Ensure all transactions comply with company policies and
relevant regulations.- Maintain organized records for audits and internal
reviews.- Team Collaboration- Work closely with procurement, production, and sales
teams to resolve discrepancies.- Provide administrative support to the finance department
as required.Qualifications & Skills- Diploma or certificate in Accounting, Finance, or
Bookkeeping.- 1–2 years of experience in accounts receivable/payable or
general bookkeeping.- Familiarity with accounting software (e.g., Sage,
QuickBooks, or similar).- Strong attention to detail and accuracy in financial data
entry.- Good communication and interpersonal skills for dealing
with suppliers and customers.- Ability to prioritize tasks and meet deadlines.- Experience in food manufacturing or FMCG industry is
advantageous.What We Offer- Competitive salary and benefits package.- Opportunities for professional growth and training.- A supportive team environment committed to excellence.- The chance to contribute to a company that adds flavor
and joy to millions of households.
How to Apply
If you are passionate about accounting and eager to grow
your career in the food industry, we’d love to hear from you.
Send your CV and cover letter to hr@spicemecca.co.za with
the subject line: Application – Junior Bookkeeper.
17d
Other1
SavedSave
Quality Assurance Agent Mango5 has an exciting new campaign, and we are seeking a highly meticulous and focused Quality Assurance Agent. The quality assurance agent will support the campaign to ensure that sales agents comply with our quality standards, regulatory compliance and the approved script. This will include:
Verifying sales calls
• Search for and listen to call recordings.
• Verify converted sales calls and allocate any incorrectly captured information to the supervisor or sales agent based on criteria set out.
Conducting overarching quality assessment tasks
• Assess and score agent calls based on criteria (e.g. compliance, accuracy of information provided to the customer, professionalism, etc.).
• Identify strengths, opportunities for improvement, and any compliance violations in customer interactions.
• Conduct and complete investigations as and when required and provide reporting based on findings.
• Provide detailed, insightful and constructive feedback on evaluations.
• Enter quality assurance (QA) data into spreadsheets to track scores and trends.
• Adhere to high levels of quality standards and meet monthly QA targets.
Contribute to continuous improvement of quality in the unit
• Conduct weekly feedback sessions with team leaders to discuss individual and team performance.
• Proactively communicate internally with key stakeholders and management concerning quality issues, improvement initiatives, and overall performance.
• Provide team leaders and managers with weekly/monthly combined assessment reports based on the errors made and discuss performance.
• Provide coaching and training to ensure that product knowledge is continuously developed and that the required standard for product knowledge is maintained.
This role has the following requirements:
Qualifications
• Matric certificate or equivalent.
Experience
• QA experience in a call centre environment preferred.
• Minimum of 2-years call centre experience in long term insurance.
Skills and behaviours
• Ability to work with minimum supervision, adapt to a changing environment quickly and think independently.
• Strong interpersonal skills and ability to work effectively at all levels in a collaborative team environment.
• Demonstrate attention to detail and accuracy in work, especially in composing, typing, proofing, establishing priorities and meeting deadlines.
• Results driven, strive to exceed goals, and motivates themselves and others to achieve positive outcomes.
• Communicates effectively both verbally and in writing with managers, colleagues and individuals inside and outside the organisation.
• Exhibit a professional manner in dealing with others and work to maintain constructive working relationships.
Ability to handle multiple tasks in a production-driven environment.
Working Hours :
• Monday to Friday: 8am to 5pm
Remuneration:
• Monthly basic: R7000
• Additional commission and in...Salary: RMin salary: 7000.Job Reference #: 201130
1y
Mango5
1
SavedSave
Customer Service Agent Mango5 has an exciting new campaign, and we are seeking a personable, customer centric and service driven Customer Service Agent. The customer service agent will be responsible for addressing inbound customer calls that are not complaints nor policy change requests. This individual will mostly be dealing with potential new customers that may want to purchase the policy.
Their duties will include:
Describe the product benefits and features to potential customers
• Describe the product to potential new customers.
• Answer potential customers questions regarding the product to be taken to market.
• Let customers or clients know about additional product features and benefits.
• Continuously learn about the companys products/services and remain up to date with any changes.
Convert potential customers into leads
• Convert customer queries that are received into sales leads.
• Meet personal sales targets and call handling quotas.
• Follow communication procedures, guidelines and policies.
Escalate/solve any challenges and issues that customers are raising
• Identify common issues raised by potential customers related to the product or business.
• Investigate and solve customer problems.
• Escalate customer problems that need to be solved at a more strategic level.
• Meet with management to discuss possible improvements to the companys customer service.
This role has the following requirements:
Qualifications
• Matric Certificate
Experience
• A min of 1 year proven customer support experience or experience as a Client Service Representative.
Skills
• Strong phone contact handling skills and active listening.
• Familiarity with CRM systems and practices.
• Customer orientation and ability to adapt/respond to different types of characters.
• Excellent communication skills.
• Ability to multi-task, prioritize and manage time effective
Working Hours :
• Monday to Friday: 8am to 5pm
Remuneration:
• Monthly basic: R6500
• Additional commission and incentive earnings.
Benefits:
• Medical Insurance
• YouAssist Access to emergency response, trauma and home assist
• Internal LMS access to online courses to aid with professional, writing, and personal development
Email your latest updated CV to recruitment@mango5.co.za. Please note that due to the high volume of CVs received only shortlisted applicants will be contacted. Should you not receive communication from our office within two weeks of submission, kindly consider your application unsuccessful for this position.
We will keep your CV on file and re-establish contact with you should opportunities in line with your expertise become available in future.Salary: RMin salary: 6500.Job Reference #: 201129
1y
Mango5
1
SALES & FRONT DESK RECEPTIONIST WITH TECHNICAL KNOWLEDGEiREPAIRER ® is looking for a Sales & Front Desk Receptionist.Hours are 8 am – 5 pm Mon-Fri Including public holidays.Location: Claremont Cape TownJob Type: Full-timeRESPONSIBILITIES:· Have customer service skills with a good understanding of the customer buying cycle.· Manage all enquiries telephonically & electronically from customers.· Provide feedback to the clients & suppliers, your Head of technologist (HoT) and technical controller.· Keep track of all enquiries and client appointments to increase sales and business revenue.· General admin & completing all quote requests & sending out invoices, making sure they have been paid.· Proficiency in all MS Office Word, Outlook & Excel.· Can work well under pressure and meet deadlines and can multitask and work independently.· Managing all devices ready for collection at the “reception area”. Make it ready with the invoice for the customer collection. Keep each client informed regularly and on time.· Solid experience &knowledge of office procedures and protocol with the ability to enforce, maintain & manage a daily basis.· Ability to handle conflict management & difficult clients/peers ethically & professionally.· Excellent business communication & writing skills, & assisting walk-in clients to book-in devices for repair, service, and product requests for purchasing.· Have attention to detail, good time management such as planning & organizing skills.· Assist business units with queries such as sales, purchases, courier processes and returns or refunds.· Ability to handle conflict management & difficult clients/peers ethically & professionally.· Must have Knowledge of Laptop, MacBook repairs, upgrading & general technical services.· Positive "can-do" attitude and analytical thinking skills.· Have skills to create a sense of urgency for the client in a fast pasted environment.· Team player within a dynamic Team· Apply a high level of confidentiality & professionalism· Meticulous with attention to detail and high level of accuracy.· Bonus but not needed: 1+ years’ experience in sales, lead generation, sales administration, or marketing· Ability to use own discretion and initiative – creative thinkerNOTE: Please note as of 1 July 2021, The Protection of Personal Information Act (POPIA) is in full effect. The law is designed to protect how your data is used, stored, and processed. By applying for this Job, you are automatically giving iRepairer consent to obtain your personal information in order to process your application for this job.Email CV and Photo of yourself to: marketing@irepairer.co.za
3mo
Other4
iREPAIRER ®, is looking for an experienced laptop & MacBook technician.Working hours are 8 am – 5 pm Mon-Fri Including public holidays.Job Type: Full-timeSalary: Depending on experienceJOB DESCRIPTION:We are seeking an experienced Laptop & MacBook Technician to join our team. The ideal candidate will have a strong background in repairing and troubleshooting laptops and MacBooks of various brands and models. The primary responsibilities include diagnosing hardware and software issues, performing repairs and upgrades, and ensuring the quality and timely completion of all service tasks.RESPONSIBILITIES:1. Diagnose hardware and software issues with laptops and MacBooks.2. Perform repairs and component replacements, including screens, keyboards, motherboards, Chip-level repair, and batteries.3. Conduct data backups and recoveries as necessary.4. Install, configure, and update operating systems and software applications.5. Troubleshoot network connectivity issues and perform necessary adjustments.6. Provide technical support and assistance to customers, both in person and remotely.7. Document all service activities accurately and maintain detailed records of repairs.8. Stay updated on the latest technology trends and product developments in the laptop and MacBook industry.9. Adhere to company policies and procedures regarding safety, security, and confidentiality.10. Collaborate with other team members to optimize workflow and customer satisfaction.REQUIREMENTS:1. Proven experience as a Laptop & MacBook Technician or similar role.2. Strong knowledge of laptop and MacBook hardware components and operating systems.3. Proficiency in diagnosing and troubleshooting hardware and software issues.4. Experience in performing hardware repairs and component replacements.5. Familiarity with diagnostic tools and software utilities for troubleshooting.6. Excellent problem-solving skills and attention to detail.7. Ability to work independently and prioritize tasks effectively and can work well under pressure, meet deadlines, and multitask.8. Good communication and interpersonal skills.Ability to handle conflict management & difficult clients/peers ethically & professionally.If you meet the above qualifications and are passionate about providing high-quality technical support for laptops and MacBooks, we encourage you to apply for this position. We offer competitive opportunities for career growth, and a supportive work environment. Join our team and help us deliver exceptional service to our customers.NOTE: Please note as of 1 July 2021, The Protection of Personal Information Act (POPIA) is in full effect.Email CV and Photo of yourself to: marketing@irepairer.co.za
3mo
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