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Surgo is recruiting for an experienced Japanese Speaking Medical Interpreter to join their remote team.
Job Purpose:
Candidates must be able to speak Japanese and English. The interpreter facilitates communication between non-English speaking patients and healthcare providers or support personnel. This involves understanding what was said, extracting the underlying meaning and intent, and expressing the message in another language in a way that invokes the same meaning. The interpreter may also explain and/or teach cultural differences or practices to health system personnel.
Requirements:
• Well versed in both Japanese and English (Speak, read, write)
• National Senior Certificate / or equivalent qualification
• SA Citizen / Valid Work Permit
• Successful completion of conversation/translation competency testing in secondary language
• Knowledge of Medical Terminology essential
• Previous experience in a Health Care setting preferred
• Ability to work remotely from home
• Ability to work shifts - 24/7 Rotational Shifts
Duties and Responsibilities:
• Participate as a neutral party in the role as conduit of information that must flow between the healthcare providers, or support personnel, and the International or Domestic patient/visitors.
• Ensure that information pertaining to the patients outpatient services, hospitalization, (i.e. advance directives, consents from treatment, diagnosis and prognosis, treatment plan, follow-up appointments and Health Care Education) are accurately communicated.
• The patients questions/concerns regarding this information is to be appropriately addressed and documented per Risk Management Directives.
• Provide interpreter services, and convey the exact message as opposed to summarizing the information in a way that is subjective. Provide required documentation as identified by the International Patient Center.
• Maintain accurate daily records on all requests for service as well as the provision of services. Maintain accurate and timely documentation within program database.
• Promote customer satisfaction related to clients services; notify Supervisor of any issues that may be problematic for patients or clients staff.
• Participate in continuing education programs and competency training to enhance professional role of International Medical escort. Ensure that all policies and procedures related to process, service, and employee work rules are followed. Maintain confidentiality in all matters related to patient care and visitor issues on non-English speaking patients/families/escorts.
• Participate in on call coverage to provide interpretation/translation services during non-business hours and business hours as assigned.
• Perform other related duties incidental to the work described herein.
Salary:
• Market related, based on the level of experience
• Shift Allowance
Working Hours:
• Monday to Sunday, rotational shifts 24/7 (TBC)
Should you wish to apply for the po...Job Reference #: 202352
3d
1
SavedSave
Surgo is recruiting for an experienced German Speaking Medical Interpreter to join their remote team.
Job Purpose:
Candidates must be able to speak German and English. The interpreter facilitates communication between non-English speaking patients and healthcare providers or support personnel. This involves understanding what was said, extracting the underlying meaning and intent, and expressing the message in another language in a way that invokes the same meaning. The interpreter may also explain and/or teach cultural differences or practices to health system personnel.
Requirements:
• Well versed in both German and English (Speak, read, write)
• National Senior Certificate / or equivalent qualification
• SA Citizen / Valid Work Permit
• Successful completion of conversation/translation competency testing in secondary language
• Knowledge of Medical Terminology essential
• Previous experience in a Health Care setting preferred
• Ability to work remotely from home
• Ability to work shifts - 24/7 Rotational Shifts
Duties and Responsibilities:
• Participate as a neutral party in the role as conduit of information that must flow between the healthcare providers, or support personnel, and the International or Domestic patient/visitors.
• Ensure that information pertaining to the patients outpatient services, hospitalization, (i.e. advance directives, consents from treatment, diagnosis and prognosis, treatment plan, follow-up appointments and Health Care Education) are accurately communicated.
• The patients questions/concerns regarding this information is to be appropriately addressed and documented per Risk Management Directives.
• Provide interpreter services, and convey the exact message as opposed to summarizing the information in a way that is subjective. Provide required documentation as identified by the International Patient Center.
• Maintain accurate daily records on all requests for service as well as the provision of services. Maintain accurate and timely documentation within program database.
• Promote customer satisfaction related to clients services; notify Supervisor of any issues that may be problematic for patients or clients staff.
• Participate in continuing education programs and competency training to enhance professional role of International Medical escort. Ensure that all policies and procedures related to process, service, and employee work rules are followed. Maintain confidentiality in all matters related to patient care and visitor issues on non-English speaking patients/families/escorts.
• Participate in on call coverage to provide interpretation/translation services during non-business hours and business hours as assigned.
• Perform other related duties incidental to the work described herein.
Salary:
• Market related, based on the level of experience
• Shift Allowance
Working Hours:
• Monday to Sunday, rotational shifts 24/7 (TBC)
Should you wish to apply for the position...Job Reference #: 202351
3d
1
Surgo is recruiting for an experienced Cantonese Speaking Medical Interpreter to join their remote team.
Job Purpose:
Candidates must be able to speak Cantonese and English. The interpreter facilitates communication between non-English speaking patients and healthcare providers or support personnel. This involves understanding what was said, extracting the underlying meaning and intent, and expressing the message in another language in a way that invokes the same meaning. The interpreter may also explain and/or teach cultural differences or practices to health system personnel.
Requirements:
• Well versed in both Cantonese and English (Speak, read, write)
• National Senior Certificate / or equivalent qualification
• SA Citizen / Valid Work Permit
• Successful completion of conversation/translation competency testing in secondary language
• Knowledge of Medical Terminology essential
• Previous experience in a Health Care setting preferred
• Ability to work remotely from home
• Ability to work shifts - 24/7 Rotational Shifts
Duties and Responsibilities:
• Participate as a neutral party in the role as conduit of information that must flow between the healthcare providers, or support personnel, and the International or Domestic patient/visitors.
• Ensure that information pertaining to the patients outpatient services, hospitalization, (i.e. advance directives, consents from treatment, diagnosis and prognosis, treatment plan, follow-up appointments and Health Care Education) are accurately communicated.
• The patients questions/concerns regarding this information is to be appropriately addressed and documented per Risk Management Directives.
• Provide interpreter services, and convey the exact message as opposed to summarizing the information in a way that is subjective. Provide required documentation as identified by the International Patient Center.
• Maintain accurate daily records on all requests for service as well as the provision of services. Maintain accurate and timely documentation within program database.
• Promote customer satisfaction related to clients services; notify Supervisor of any issues that may be problematic for patients or clients staff.
• Participate in continuing education programs and competency training to enhance professional role of International Medical escort. Ensure that all policies and procedures related to process, service, and employee work rules are followed. Maintain confidentiality in all matters related to patient care and visitor issues on non-English speaking patients/families/escorts.
• Participate in on call coverage to provide interpretation/translation services during non-business hours and business hours as assigned.
• Perform other related duties incidental to the work described herein.
Salary:
• Market related, based on the level of experience
• Shift Allowance
Working Hours:
• Monday to Sunday, rotational shifts 24/7 (TBC)
Should you wish to apply for the...Job Reference #: 202359
3d
1
SavedSave
Surgo is recruiting for an experienced Russian Speaking Medical Interpreter to join their remote team.
Job Purpose:
Candidates must be able to speak Russian and English. The interpreter facilitates communication between non-English speaking patients and healthcare providers or support personnel. This involves understanding what was said, extracting the underlying meaning and intent, and expressing the message in another language in a way that invokes the same meaning. The interpreter may also explain and/or teach cultural differences or practices to health system personnel.
Requirements:
• Well versed in both Russian and English (Speak, read, write)
• National Senior Certificate / or equivalent qualification
• SA Citizen / Valid Work Permit
• Successful completion of conversation/translation competency testing in secondary language
• Knowledge of Medical Terminology essential
• Previous experience in a Health Care setting preferred
• Ability to work remotely from home
• Ability to work shifts - 24/7 Rotational Shifts
Duties and Responsibilities:
• Participate as a neutral party in the role as conduit of information that must flow between the healthcare providers, or support personnel, and the International or Domestic patient/visitors.
• Ensure that information pertaining to the patients outpatient services, hospitalization, (i.e. advance directives, consents from treatment, diagnosis and prognosis, treatment plan, follow-up appointments and Health Care Education) are accurately communicated.
• The patients questions/concerns regarding this information is to be appropriately addressed and documented per Risk Management Directives.
• Provide interpreter services, and convey the exact message as opposed to summarizing the information in a way that is subjective. Provide required documentation as identified by the International Patient Center.
• Maintain accurate daily records on all requests for service as well as the provision of services. Maintain accurate and timely documentation within program database.
• Promote customer satisfaction related to clients services; notify Supervisor of any issues that may be problematic for patients or clients staff.
• Participate in continuing education programs and competency training to enhance professional role of International Medical escort. Ensure that all policies and procedures related to process, service, and employee work rules are followed. Maintain confidentiality in all matters related to patient care and visitor issues on non-English speaking patients/families/escorts.
• Participate in on call coverage to provide interpretation/translation services during non-business hours and business hours as assigned.
• Perform other related duties incidental to the work described herein.
Salary:
• Market related, based on the level of experience
• Shift Allowance
Working Hours:
• Monday to Sunday, rotational shifts 24/7 (TBC)
Should you wish to apply for the posit...Job Reference #: 202361
3d
1
Surgo is recruiting for an experienced Ukrainian Speaking Medical Interpreter to join their remote team.
Job Purpose:
Candidates must be able to speak Ukrainian and English. The interpreter facilitates communication between non-English speaking patients and healthcare providers or support personnel. This involves understanding what was said, extracting the underlying meaning and intent, and expressing the message in another language in a way that invokes the same meaning. The interpreter may also explain and/or teach cultural differences or practices to health system personnel.
Requirements:
• Well versed in both Ukrainian and English (Speak, read, write)
• National Senior Certificate / or equivalent qualification
• SA Citizen / Valid Work Permit
• Successful completion of conversation/translation competency testing in secondary language
• Knowledge of Medical Terminology essential
• Previous experience in a Health Care setting preferred
• Ability to work remotely from home
• Ability to work shifts - 24/7 Rotational Shifts
Duties and Responsibilities:
• Participate as a neutral party in the role as conduit of information that must flow between the healthcare providers, or support personnel, and the International or Domestic patient/visitors.
• Ensure that information pertaining to the patients outpatient services, hospitalization, (i.e. advance directives, consents from treatment, diagnosis and prognosis, treatment plan, follow-up appointments and Health Care Education) are accurately communicated.
• The patients questions/concerns regarding this information is to be appropriately addressed and documented per Risk Management Directives.
• Provide interpreter services, and convey the exact message as opposed to summarizing the information in a way that is subjective. Provide required documentation as identified by the International Patient Center.
• Maintain accurate daily records on all requests for service as well as the provision of services. Maintain accurate and timely documentation within program database.
• Promote customer satisfaction related to clients services; notify Supervisor of any issues that may be problematic for patients or clients staff.
• Participate in continuing education programs and competency training to enhance professional role of International Medical escort. Ensure that all policies and procedures related to process, service, and employee work rules are followed. Maintain confidentiality in all matters related to patient care and visitor issues on non-English speaking patients/families/escorts.
• Participate in on call coverage to provide interpretation/translation services during non-business hours and business hours as assigned.
• Perform other related duties incidental to the work described herein.
Salary:
• Market related, based on the level of experience
• Shift Allowance
Working Hours:
• Monday to Sunday, rotational shifts 24/7 (TBC)
Should you wish to apply for the...Job Reference #: 202363
3d
1
Surgo is recruiting for an experienced Mandarin Speaking Medical Interpreter to join their remote team.
Job Purpose:
Candidates must be able to speak Mandarin and English. The interpreter facilitates communication between non-English speaking patients and healthcare providers or support personnel. This involves understanding what was said, extracting the underlying meaning and intent, and expressing the message in another language in a way that invokes the same meaning. The interpreter may also explain and/or teach cultural differences or practices to health system personnel.
Requirements:
• Well versed in both Mandarin and English (Speak, read, write)
• National Senior Certificate / or equivalent qualification
• SA Citizen / Valid Work Permit
• Successful completion of conversation/translation competency testing in secondary language
• Knowledge of Medical Terminology essential
• Previous experience in a Health Care setting preferred
• Ability to work remotely from home
• Ability to work shifts - 24/7 Rotational Shifts
Duties and Responsibilities:
• Participate as a neutral party in the role as conduit of information that must flow between the healthcare providers, or support personnel, and the International or Domestic patient/visitors.
• Ensure that information pertaining to the patients outpatient services, hospitalization, (i.e. advance directives, consents from treatment, diagnosis and prognosis, treatment plan, follow-up appointments and Health Care Education) are accurately communicated.
• The patients questions/concerns regarding this information is to be appropriately addressed and documented per Risk Management Directives.
• Provide interpreter services, and convey the exact message as opposed to summarizing the information in a way that is subjective. Provide required documentation as identified by the International Patient Center.
• Maintain accurate daily records on all requests for service as well as the provision of services. Maintain accurate and timely documentation within program database.
• Promote customer satisfaction related to clients services; notify Supervisor of any issues that may be problematic for patients or clients staff.
• Participate in continuing education programs and competency training to enhance professional role of International Medical escort. Ensure that all policies and procedures related to process, service, and employee work rules are followed. Maintain confidentiality in all matters related to patient care and visitor issues on non-English speaking patients/families/escorts.
• Participate in on call coverage to provide interpretation/translation services during non-business hours and business hours as assigned.
• Perform other related duties incidental to the work described herein.
Salary:
• Market related, based on the level of experience
• Shift Allowance
Working Hours:
• Monday to Sunday, rotational shifts 24/7 (TBC)
Should you wish to apply for the po...Job Reference #: 202354
3d
Job Opportunity: Debt Collection Call Centre AgentAre you ready to join a dynamic team and excel in the field of debt collection? We are seeking dedicated individuals to fill the role of Debt Collection Call Centre Agent at our esteemed company.Position:Debt Collection Call Centre Agent Location: Cape Town, Western CapeSalary: R4000 basic salary, with a potential to earn up to R500 in productivity and attendance bonuses, along with uncapped commissions.Key Responsibilities:- Contacting debtors via phone calls to negotiate payment plans and arrangements.- Utilizing persuasive communication skills to encourage debtors to fulfill their financial obligations.- Maintaining accurate records of all communications and interactions with debtors.- Adhering to all relevant laws and regulations governing debt collection practices.Requirements:- Minimum of 6 months experience in debt review, removal, and debt mediation.- Fluency in English and at least one of the following languages: Xhosa, Afrikaans, Zulu, Venda, or Sepedi.- Excellent negotiation and interpersonal skills.- Ability to work efficiently in a fast-paced call center environment.- Strong attention to detail and ability to maintain confidentiality.Why Join Us?- Competitive salary with performance-based bonuses and uncapped commissions.- Opportunities for career growth and advancement within the company.- Supportive and collaborative team environment.- Comprehensive training provided to enhance your skills and knowledge in debt collection.If you meet the qualifications and are eager to make a positive impact in the debt collection industry, we want to hear from you! Please submit your resume and a cover letter detailing your relevant experience and language proficiency. Join us in helping individuals achieve financial freedom while advancing your career in debt collection.Email: info@digibar.co.za
4d
1
International Outbound Sales ConsultantsUSA based client is looking for dynamic outbound agents to call trial and/or recently lapsed trial customers to get them to become paid subscribers to satellite and online entertainment services on the night shift.This is a no cold calling center with more of a hot lead based on Customers using the free subscription for 3 month, with a future work from home.Successful candidates will receive full product and systems training.Education and Experience: MatricEnglish language proficiencyMinimum 1 year outbound sales experience within an International center is required Typing speed of minimum 35 wpmKey Competencies and Skills: Excellent communication skillspersuasivenessnegotiation skillsSalary: Per productive hour, shift and travel allowance provided and incentives.Working hours: Mon - Sat rotational daysRotational shifts from 15h00pm – 04h00am
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5XzkyMjU2X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1238262&xid=1109_92256
2y
1
Deliver an exceptional customer experience by assisting customers in resolving inbound technical service enquiries in a call center environment. Achieve service levels in compliance with company directives. Duties and responsibilities: Responsible for resolution of customer queries with high professionalism from the moment of escalation in line with given timelines as per SLAUnderstanding and ownership of customer queries and complete management the process to resolve issues escalated.Assist and resolve incidents according processes and procedures.Resolve FTTH issues through effective troubleshooting and configuration.Ensure excellent customer service and effective and efficient problem-solving.Preserve and build relationship with customers and other stakeholders on behalf of the business.Effectively follow up on calls including other key commitments made to clients.Reduce escalated incidents in line with SOPs and policy.Provide exceptional support to the rest of the team inclusive of 2nd line up Field Engineers.Submit reports including progress reports and analysis of information and statistics.Data capture customer info, escalated incidents and the processing of the ticket dataEducation and Experience: MatricEnglish language proficiencyMinimum 1 year inbound technical support experience within a center required Typing speed of minimum 35 wpmKey Competencies and Skills: Excellent communication skillsTech support persuasivenesstenaciousnegotiation skillsstress toleranceeffective time managementSalary and rates including allowances, incentives: R35 per Hour for the first 3 months probation - once deemed competent you will earn a basic salary of R6 000 with an additional R1 000 if you meet your kpis each month. Shift allowance and travelling allowance.Days & times of work: The operation is based in the Cape Town CBD and runs on a rotational schedule 06:00 and 22:00 - Monday to Sunday (2 weekends on and 2 weekends off based on operational requirements) – 365 days a year, including public holidays.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5Xzc4NTU4X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1201688&xid=1109_78558
2y
1
Deliver an exceptional customer experience by assisting customers in resolving inbound technical service enquiries in a call center environment. Achieve service levels in compliance with company directives. Duties and responsibilities: Responsible for resolution of customer queries with high professionalism from the moment of escalation in line with given timelines as per SLAUnderstanding and ownership of customer queries and complete management the process to resolve issues escalated.Assist and resolve incidents according processes and procedures.Resolve FTTH issues through effective troubleshooting and configuration.Ensure excellent customer service and effective and efficient problem-solving.Preserve and build relationship with customers and other stakeholders on behalf of the business.Effectively follow up on calls including other key commitments made to clients.Reduce escalated incidents in line with SOPs and policy.Provide exceptional support to the rest of the team inclusive of 2nd line up Field Engineers.Submit reports including progress reports and analysis of information and statistics.Data capture customer info, escalated incidents and the processing of the ticket dataEducation and Experience: MatricEnglish language proficiencyMinimum 1 year inbound technical support experience within a center required Typing speed of minimum 35 wpmKey Competencies and Skills: Excellent communication skillsTech support persuasivenesstenaciousnegotiation skillsstress toleranceeffective time managementSalary and rates including allowances, incentives: R35 per Hour for the first 3 months probation - once deemed competent you will earn a basic salary of R6 000 with an additional R1 000 if you meet your kpis each month. Shift allowance and travelling allowance.Days & times of work: The operation is based in the Cape Town CBD and runs on a rotational schedule 06:00 and 22:00 - Monday to Sunday (2 weekends on and 2 weekends off based on operational requirements) – 365 days a year, including public holidays.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5Xzc4NTU5X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1201691&xid=1109_78559
2y
1
Our client is in search of Swahili-speaking Customer Service Advisors to join their Cape Town team. If you have a love for helping people and a passion for communications then take a step in the right direction in a career that will allow you to grow these skills.You’ll be joining their fun-loving global community of more than 95,000 passionate people who work across 190 locations in over 50 countries delivering exceptional customer experiences for some of the world’sleading brands. Being a people-first company, they put people at the heart of their business, and this is when everything comes alive.Their ideal candidate should be hardworking and willing to go the extra mile to exceed their customer’s expectations. They want team players, quick thinkers and fast learners to join the team. They need people who are self-motivated, positive and eager to learn and take on new challenges.If you are ready to expand your experience in the travel industry business and take on new challenges, then take a leap and apply today!What you’ll be doing : - Managing and responding to incoming calls- Following outlined processes and liaising with relevant departments when required- Remaining up to date on campaign initiatives projects- Ensuring company and department objectives are met- Proactively seeking ways to improve product knowledge and better understand the target marketWhat you’ll need : English and SwahiliCustomer service to the Kenya Market – retail queries on products purchased from our clientNo SA applicants – Up to date working Visa + IdentificationCome from Kenya6 months call center experience in customers serviceBe legal to work in SABe available immediatelyThis strand of our DNA sets us apart and is how we enrich customer experience and business solutions for our clients.We’d love to get to know you better. After applying, you will be sent a link to complete a quick online chat. We don’t want you to miss out on the opportunity so please check all of folders for the link after applying. Take this opportunity advance your career with their collaborative team of game-changers today!
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5Xzc5MDMwX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1205118&xid=1109_79030
2y
1
Cape Town Written/oral fluent in French Or Italian or Danish and EnglishMatricIdeally, call center experience but not a must. Great, if within Medical or Insurance.This team will be organizing medical assistance globally for tourist and corporate policyholders.SA Valid visa = mandatoryImportant to note - Hours: Mon-Fri 9-5 /10-6 + various out of office weekly, call duty out of office hours or evening/night shifts, including weekends.Mainly office based but out of office, evening, night and weekend can be working from home.Bracket 18 – 25 000 ZAR a month depending on experience and package negotiationsCompany DescriptionWe are currently recruiting for French, Italian and Danish Assistance Coordinators for a company based in the CBD area. The ideal candidate must have a matric with call center experience within Medical or Insurance industry. The candidate must have a valid SA Visa
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMjY2XzQ1ODk4X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1169325&xid=1266_45898
2y
SavedSave
Calling ALL call center / Sales agents to attend an open day for employment in our growing company.If you have DEBT REVIEW experience (Essential) and believe you have what it takes to be a SUPERSTAR and want to write your own salary this may be just the move for you.Date : 19th April 2024Place : 28 Main Road Rondebosch Cape Media Building Top FloorTime : 08h30 for 09h00Should you have any questions , kindly Whatsapp Mikaeel on 0658063447 .
9d
1
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A well established international call center is looking to recruit a Senior Call Centre Sales Manager to join their organisation. Suitable candidates will need to meet the below criteria. You will also need to be flexible as operating hours for the organisation are from 08:00 am to 01:00 am.Please do not apply if you are not based in CAPE TOWN, WESTERN CAPE. Senior Call Centre Sales Manager will NOT be working remotely. Candidates applying from outside of Cape Town will need to be willing to relocate for the role at their own cost. The purpose of the role: The Senior Call Centre Sales Manager will be responsible for overseeing Sales Operations. The Senior Call Centre Sales Manager will be driving the management team, agents and employees to grow the department sales each month by communicating, sharing new strategies aligned with the business initiatives and designing plans to meet sales targets while developing and cultivating relationships with employees.Operating Hours Day shift: 08:00 - 18:00 Night Shift: 12:00 - 21:007 Days a weekThe Senior Call Centre Sales Manager will need to be available after hours (after their shift) as well in the event of emergencyRequirements 5+ years experience in strong Call Centre sales environment 2 + years experience in Call Centre operations would be advantageous Business Management Degree, DiplomaDrivers License and Own TransportStrong communication skillsExcellent written and verbal communication skillsEager to meet and exceed expectationsStrong understanding of Sales platforms, pipelines, reportingPassionate about sales and the processAnalytical and able to provide reporting on statistics
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5XzU3NTIzX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1122447&xid=1109_57523
2y
1
The Role: Our company is a leading omni-channel retailer, delighting our customers with an innovative range of curated products on personalized terms. Our aim is to provide multiple, convenient and easy retail shopping channels to guarantee that we meet all our customer expectations. Essential function: The purpose of Technical Services is to provide structure and control of the functions responsible for diverse technical operations which generally involve IT infrastructure such as hardware, software, networking and information security in both physical and virtual environments.The main goal is to minimize downtime and maintain business productivity.This is a dual role for a customer centric individual that both leads the team and performs HR management functions for all direct reports and also acts as a hands on team member to provide technical and user support to all users of end computing devices.This includes, but is not limited to the installation, maintenance and support of end user devices such as PC Workstations, laptops, VOIP telephones, mobile devices, printers, scanners, Windows 10 operating systems, the Microsoft Office Suite and all other related business applications.This role ensures that all calls logged at the service desk are allocated to the correct team members, provide the appropriate attention according to ICTs priority index and are resolved within Service Level AgreementsSkills and Experience: Essential Qualification Skills: Grade 12/Matric/NQF 44 - 5 yearsâ?? experience in a similar roleITIL certification and /or experienceMicrosoft AD, System Center, HyperV, RDS, Microsoft Clusters, SAN, Veeam, VMWare, Linux, Hybrid Compute, Cloud, Azure, O365, InTune, AWS EKSKey Accountabilities: Key Performance Areas: Operational supportComplete service requests / incidents / tasks logged on Service desk timeouslyEnsure that team members complete all calls and tasks timeouslyEnsure that all third paries complete all calls and tasks timeously and escalate to Service Delivery Manager at signs of calls breachingKeep the business constantly updated when incidents arise, the duration thereof and resolutionOperational proceduresAdhere and contribute to Technical Services proceduresPlan, deploy and maintain all Hybrid infrastructureEnsure all DR plans are accurate, maintained and adjusted where necessaryMaintain all Information Security Controls applicable to the Infrastructure teamProject ManagementComplete documentation as required (Technical and Corporate e.g. Incident Reports)Human Resources procedures and support Plan, schedule and participate Server Infrastructure teams standby weekend and public holiday shift rosters and leave schedulesManage the performance of all direct reports (formally and informally), ensuring that regular feedback is given/received, coaching and mentoring on performance is given/
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5XzU4MjY3X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1130933&xid=1109_58267
2y
1
International Outbound Sales ConsultantsA leading USA based client is currently seeking high energy and self-motivated Sales Consultants to call trial and/or recently lapsed trial customers to get them to become paid subscribers to satellite and online entertainment services. This is a fun but fast paced environment and requires go-getters with a passion for sales.Education and Experience: MatricEnglish language proficiencyMinimum 1 year outbound sales experience within an International center is required Typing speed of minimum 35 wpmKey Competencies and Skills: Excellent communication skillspersuasivenesstenaciousnegotiation skillsstress toleranceeffective time managementSalary: R 35 per hour during training and R 40 per hour after training plus shift and travel allowancesWorking hours: Mon - Friday and every second Saturday or SundayRotational shifts from 16h00 – 01h00/20h00 – 05h00 Pioneer, aggressive expansion pioneer accountFun product to sellEntertainmentSignificantadvanceno cold calling more of a hot lead based on Customer using the free subscription for 3 monthseasy to attain commissionFuture work from home Education and Experience: MatricEnglish language proficiencyMinimum 1 year sales experience within an International center
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5XzY0NDYxX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1155239&xid=1109_64461
2y
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International Outbound Sales ConsultantsA leading USA based client is currently seeking high energy and self-motivated Sales Consultants to call trial and/or recently lapsed trial customers to get them to become paid subscribers to satellite and online entertainment services. This is a fun but fast paced environment and requires go-getters with a passion for sales.Education and Experience: MatricEnglish language proficiencyMinimum 1 year outbound sales experience within an International center is required Typing speed of minimum 35 wpmKey Competencies and Skills: Excellent communication skillspersuasivenesstenaciousnegotiation skillsstress toleranceeffective time managementSalary: R 35 per hour during training and R 40 per hour after training plus shift and travel allowancesWorking hours: Mon - Friday and every second Saturday or SundayRotational shifts from 16h00 – 01h00/20h00 – 05h00 Pioneer, aggressive expansion pioneer accountFun product to sellEntertainmentSignificantadvanceno cold calling more of a hot lead based on Customer using the free subscription for 3 monthseasy to attain commissionFuture work from home Education and Experience: MatricEnglish language proficiencyMinimum 1 year sales experience within an International center
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5XzY0NDYxX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1155239&xid=1109_64461
2y
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A well established international call center is looking to recruit a Senior Call Centre Sales Manager to join their organisation. Suitable candidates will need to meet the below criteria. You will also need to be flexible as operating hours for the organisation are from 08:00 am to 01:00 am.Please do not apply if you are not based in CAPE TOWN, WESTERN CAPE. Senior Call Centre Sales Manager will NOT be working remotely. Candidates applying from outside of Cape Town will need to be willing to relocate for the role at their own cost. The purpose of the role:The Senior Call Centre Sales Manager will be responsible for overseeing Sales Operations. The Senior Call Centre Sales Manager will be driving the management team, agents and employees to grow the department sales each month by communicating, sharing new strategies aligned with the business initiatives and designing plans to meet sales targets while developing and cultivating relationships with employees.Operating HoursDay shift: 08:00 - 18:00 Night Shift: 12:00 - 21:007 Days a weekThe Senior Call Centre Sales Manager will need to be available after hours (after their shift) as well in the event of emergencyRequirements5+ years experience in strong Call Centre sales environment2 + years experience in Call Centre operations would be advantageous Business Management Degree, DiplomaDrivers License and Own TransportStrong communication skillsExcellent written and verbal communication skillsEager to meet and exceed expectationsStrong understanding of Sales platforms, pipelines, reportingPassionate about sales and the processAnalytical and able to provide reporting on statistics
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMjY2XzM4MDQ1X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1123481&xid=1266_38045
2y
1
SavedSave
A well established international call center is looking to recruit a Senior Call Centre Sales Manager to join their organisation. Suitable candidates will need to meet the below criteria. You will also need to be flexible as operating hours for the organisation are from 08:00 am to 01:00 am.Please do not apply if you are not based in CAPE TOWN, WESTERN CAPE. Senior Call Centre Sales Manager will NOT be working remotely. Candidates applying from outside of Cape Town will need to be willing to relocate for the role at their own cost. The purpose of the role:The Senior Call Centre Sales Manager will be responsible for overseeing Sales Operations. The Senior Call Centre Sales Manager will be driving the management team, agents and employees to grow the department sales each month by communicating, sharing new strategies aligned with the business initiatives and designing plans to meet sales targets while developing and cultivating relationships with employees.Operating HoursDay shift: 08:00 - 18:00 Night Shift: 12:00 - 21:007 Days a weekThe Senior Call Centre Sales Manager will need to be available after hours (after their shift) as well in the event of emergencyRequirements5+ years experience in strong Call Centre sales environment2 + years experience in Call Centre operations would be advantageous Business Management Degree, DiplomaDrivers License and Own TransportStrong communication skillsExcellent written and verbal communication skillsEager to meet and exceed expectationsStrong understanding of Sales platforms, pipelines, reportingPassionate about sales and the processAnalytical and able to provide reporting on statistics
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMjY2XzM4MDQ1X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1123481&xid=1266_38045
2y
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