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The position is available immediately, with a salary of R8,000.00 per month plus a contribution to the company medical aid.We are currently looking for a dynamic candidate for a Customer Service Agent position, based in Durbanville. This exciting opportunity is ideal for a hard-working professional looking to build their skills and up for a challenge. If you have what it takes to be an awesome team player and know how to go the extra mile, then this is your chance to apply! Working hours: 08:15 until 17:15 (Mon-Thur) & 08:15-17:00 (Fri) Do You Have Any Of The Following Qualities?Attention to detailAble to work under pressureHave excellent communication skills both over email and telephonically.ReliableExcellent Computer SkillsFriendly personalityThe Role Consists Of:Ensure high levels of customer satisfaction through excellent serviceEvaluate customer needs and provide assistance“Go the extra mile” to drive customer expectationsBuild productive trust relationships with customers and suppliersBuild productive trust relationships internally between departmentsRespond to customer complaints, and process returns in a timely mannerArrange supplier credits and client credits in a timely mannerPatience, attentiveness, and clear communicationResolve escalated customer service issues cost effectively (deadline driven)Attend to client requestsImprove and maintain customer and supplier relationsEnsure the consistent achievement of customer service levels and standardsEnsure customer service goals and targets are metProcess deductions correctly and efficientlyYou will need: Previous customer service experience will be beneficialExcellent computer skills, the applicant will need to be able to demonstrate their proficiency in computer literacy at the interview.Contact me via email, applications@brandability.co.za with a brief description of yourself along with your CV. If you don’t hear from me within a week, please consider your application as unsuccessful.
5d
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Help Desk Technician responsibilities include:
·
Serving as the first point of contact for customers seeking technical
assistance over the phone or email
·
Performing remote troubleshooting through diagnostic techniques and
pertinent questions
·
Determining the best solution based on the issue and details provided by
customers
Responsibilities
·
Serve as the first point of contact for customers seeking technical
assistance over the phone or email
·
Perform remote troubleshooting through diagnostic techniques and
pertinent questions
·
Determine the best solution based on the issue and details provided by
customers
·
Walk the customer through the problem-solving process
·
Direct unresolved issues to the next level of support personnel
·
Provide accurate information on IT products or services
·
Record events and problems and their resolution in logs
·
Follow-up and update customer status and information
·
Pass on any feedback or suggestions by customers to the appropriate
internal team
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Identify and suggest possible improvements on procedures
Requirements and skills
·
Proven experience as a help desk support technician or
other customer support role
·
Tech savvy with working knowledge of office automation products,
databases and remote control
·
Good understanding of computer systems, mobile devices and other tech
products
·
Ability to diagnose and resolve basic technical issues
·
Proficiency in English
·
Excellent communication skills
·
Customer-oriented and cool-tempered
If you are interested please send your CV to jobs@trekit365.co.za.
SALARY: R5000 – R6000
MEDICAL INSURANCE
11d
1
Our client is a well-known company in the medical education and publishing field. They are based in Durbanville and focus on ongoing Continuing Professional Development (CPD) courses for healthcare professionals. They are seeking a dynamic Customer Support Coordinator
to join their team.
Responsibilities:
Customer support.
Attending to customer queries and ensuring timely and accurate customer support.
Verify and reconcile member payments.
Guide or train users on how to utilise the eLearning platform.
Collaborate with the Marketing and PR departments to promote the products.
Product Coordination:
Coordinate, upload and manage courses and webinars on the eLearning platform.
Coordinate with accreditation bodies and vendors to ensure quality and compliance.
Administration:
Generate required reports and statistics.
Develop and monitor Key Performance Indicators (KPIs) to assess the effectiveness of the eLearning activities.
General Admin and switchboard duties when required.
Perform user testing on the eLearning platform.
Minimum Requirements/Desired Experience and Qualification:
Matric/Grade 12 required; a Tertiary Diploma is a plus.
Minimum two years of customer support experience.
Proficiency in MS Office 365 and ability to learn new systems quickly.
Experience working on an eLearning system would be advantageous (Moodle, Blackboard, Canvas, Sakai etc).
Bilingual in English and Afrikaans.
Exceptional problem-solving abilities.
Strong organizational skills, attention to detail, the ability to multi-task and follow-through are necessary.
Able to deal with a wide range of customers.
Ability to work under pressure and adapt to changes.
Competence in a high-tech, paperless environment.
To apply, please send your CV with your salary expectations to hannah@personastaff.co.za
Please note that only shortlisted candidates will be contacted. Should you not receive feedback within 48 hours, please accept your application as unsuccessful.Persona Staff CC is POPIA (Protection of Personal Information Act, 2013) compliant, all personal information is protected according to legislation. By applying for any of our available vacancies, you give Persona Staff consent to process your Personal Information for Recruitment Purposes, according to the POPI ACT, 2013. If you have any concerns regarding your Personal Information and our compliance towards the legislation, you are welcome to request our POPI Act Policy.
SECTOR: Admin, Office & Support
https://www.placementpartner.co.za/wi/application_form.php?id=personastaff&VacRef=CPT004332/H&source=gumtree
6mo
We are looking
for a carer to look after a middle aged male in a wheelchair (quadriplegic), in
the Brackenfell, Cape Town. The person will work four (4) days on and four (4)
days off, but shifts may change from time to time. The shift change is in the
afternoons at 14h45 and you will be required to do a handover with other
carers. You will be working on average 15 days a month and on stand-by for
another carer when not working. Contract
Duration:The person will
be required to sleep in during their 4 day shifts. It is a 3 month contract
with possibility of renewal based on work performance. Start Date:The person will
be required to start as soon as possible for training to officially start 1 June
2024. This start date may change if we require you to start sooner rather than
later. The person will
be required to do the following:·
Assisting patient with personal care plan
(Dressing, bed washing etc)·
Assisting with changing of catheters &
colostomy bags (training will be provided)·
Assisting with administering medication·
Document management related to the patient.·
Assisting with personal hygiene·
Assist with household duties, cleaning and
cooking.·
Following the hygiene procedures. The person will
be required to have the following skills:·
Good personal hygiene (Non-smokers only)·
Good communication skills in English·
Positive attitude ·
Good time management skills·
Be strong enough to work with someone that is a
dead weight, alone.·
Have completed a homebased carer course or the
equivalent of.·
Have done basic first aid.·
Must be a fast learner.·
Must be flexible.·
Must be able to work with little to no
management.·
Must be willing to travel, when required.·
Drivers licence a bonus but not a necessity. Salary: Net
R4200 per month Please forward
your CV, reference letters, certificates, copy of ID/ passport, criminal record
check (application will be accepted for now but will need to have the criminal
record check if employed) and valid work permit (if not South African) to info@dunbardesign.co.za. The closing
date for applications is 15 May 2024.
All applicants
will need to be available for a 1st interview via phone, 2nd
in person interview and will need to be able to get to us. There will be a
total of 3 rounds of interview, which includes a practical working assessment for
the 3rd round, as well.
16d
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We are hiring an Financial Sales Representative!You will be marketing either one or more of the financial products specifically such as :Education PlanningEstate PlanningFuneral Coverlast Will & TestamentIncome ProtectionLife and Risk CoverMedical AidRetirement PlanningWillsBackground: We offer an individual-focused environment, extensive continuous training, and development together with a generous commission plan.Job Summary:SWS is seeking an ambitious, enthusiastic, and target-driven sales representative to join our team in Western CapeYou will be a key member of the sales team by delivering intermediary services. This opportunity will allow you to gain experience on a variety of financial products and services and is ideal for someone who wishes to grow in the Financial Services and build long lasting relationships.Education and Experience :The suitable candidate must have:-Matric-A recognised qualification (degree/diploma)would be advantageous-RE5 (Optional)-Previous sales and working experience in the financial services industry (insurance)Kindly send your CV to:admin@structuredwealth.co.za
18d
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