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Customer Service Agent Required!
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General Details
Location:
Advertised By:Private
Company Name:Company Name
Job Type:Full-Time
Description
The position is available immediately, with a salary of R8,000.00 per month plus a contribution to the company medical aid.
We are currently looking for a dynamic candidate for a Customer Service Agent position, based in Durbanville. This exciting opportunity is ideal for a hard-working professional looking to build their skills and up for a challenge.
If you have what it takes to be an awesome team player and know how to go the extra mile, then this is your chance to apply!
Working hours: 08:15 until 17:15 (Mon-Thur) & 08:15-17:00 (Fri)
Do You Have Any Of The Following Qualities?
Attention to detail
Able to work under pressure
Have excellent communication skills both over email and telephonically.
Reliable
Excellent Computer Skills
Friendly personality
The Role Consists Of:
Ensure high levels of customer satisfaction through excellent service
Evaluate customer needs and provide assistance
“Go the extra mile” to drive customer expectations
Build productive trust relationships with customers and suppliers
Build productive trust relationships internally between departments
Respond to customer complaints, and process returns in a timely manner
Arrange supplier credits and client credits in a timely manner
Patience, attentiveness, and clear communication
Resolve escalated customer service issues cost effectively (deadline driven)
Attend to client requests
Improve and maintain customer and supplier relations
Ensure the consistent achievement of customer service levels and standards
Ensure customer service goals and targets are met
Process deductions correctly and efficiently
You will need:
Previous customer service experience will be beneficial
Excellent computer skills, the applicant will need to be able to demonstrate their proficiency in computer literacy at the interview.
Contact me via email, applications@brandability.co.za with a brief description of yourself along with your CV. If you don’t hear from me within a week, please consider your application as unsuccessful.
Id Subtitle 1278175206
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Robyn-Lee Solomon
Selling for 5+ years
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