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We are industry leaders in the Debt Review space, and one of the top 5 large national debt review companies in SA, as voted by our industry peers and consumers, for the past 7 consecutive years. Our mission is to assist cash-strapped South African consumers achieve financial freedom.
We are looking for an energetic and customer centric Consumer Portfolio Manager, with demonstrated collections skills to join our vibrant money collecting team.
The criteria for the role includes:
- Good communication skills and engaging telephonic manner.
- Minimum 2 years experience in a debt review aftercare environment is essential
- Fluent in English plus any other official language/s
- Excellent work ethic
The outputs of the role include:
* Meet and exceed rand value/percentage collection targets as well as customer retention targets on your book of assigned debt review consumers consistently.
* Retention of customers through active listening, empathy, and assuming ownership of client issues from first contact through to resolution.
* Minimize cancellations by providing ongoing support and resolution of all queries, addressing customer dissatisfaction with any process related issues.
* Follow up on failed and disputed transactions within the prescribed timeframe, to ensure the customers’ payments are collected successfully
* Update and reconcile allocated book with payments received from consumers.
* Keeping customers updated and communicating any portfolio changes to them immediately.
* Ongoing communication and follow-ups with all relevant internal departments regarding your portfolio of consumers
* Liaison between the consumers and their credit providers, as well as in-house customer care departments to ensure all customer related queries are resolved timeously
On offer is a market related negotiable basic salary and an excellent commission structure of up to R 3000 per month.
We also offer a high performance weekly bonus of up to R3000 per week.
OTE R 9 500 per month EXCLUDING the weekly performance bonus.
Submit a detailed CV, minimum salary expectation and availability to start, to:
pda5@dcexperts.co.za
If you are not invited for interview within 2 weeks, please accept that your application was not successful.
11d
Goodwood
Shell Service
Station- Convenience Store Manager
Convenience
Store Manager reporting to the Site Manager.
Job Overview
The Convenience
Store Manager will be responsible for all the operational aspects relating to
the shop, as well as to lead the team of employees to reach business
objectives.
Areas of
Responsibility (Your duties will include but are not limited to)
Receiving
Ensure stock is
received correctly according to company policy
Oversee
receiving area for stock counts, expiry dates and condition of stock
Cash
Handling
Manage and
control floats
Oversee
cashiers and cash handling protocol
Ensure Cash-up
documentation is managed procedurally
Petty cash
Perform random
audits
Stock
Control
Damages to be
minimized and stock losses to be according to company policy
Daily stock
rotation
Daily stock
counts, as per schedule, from Stock Office must be correctly counted and
reported
Short dated
stock to be reported daily
Arrange stock-take
preparations are done and manage process
Security
Open and close
shop
Complete daily
managers check sheet
General
security awareness and accountability as senior on site
People
Management
Ensure all
staff and support people are well-versed in local hygiene requirements and
explain to them the importance of why and how quality standards are to be
assured
Equip staff
with the required tests and equipment to assure product standards are upheld
Ensure staff is
well versed in the requirements relating to stock rotation and shelf displays
Identify staff
development needs and develop them accordingly
Evaluate staff
performance and provide feedback and coaching as required
Customer
Satisfaction
Establish and
maintain good relationships with customers so that they feel they receive good
value at all times. Ensure that Policies and Procedures are followed and
amended to support an ever-changing environment.
General
Ensure correct
freezer temperatures
General
Maintenance
General day to
day duties and ad hoc projects
Reporting
& Finance
Record and
report key performance indicators on a weekly and monthly basis
Actively
participate as a member of the team
Performing any
other task, not specified herein, which from time to time may be assigned by
the Manager.
To apply,
send your cv, or enquire via gumtree , along with your salary expectations.
Should
you not here from us within 2 weeks please consider your application
unsuccessful.
Application
expiry 30. 05. 2024
4d
Brackenfell
Job title: office administrator
job type: full time
salary: competitive
we are committed to excellence and are looking for a proactive and professional office administrator to help streamline our operations
as an office administrator, you will play a crucial role in the smooth running of our office you will be the first point of contact for our clients, providing excellent customer service and ensuring all administrative tasks are completed to the highest standard
key responsibilities:
serve as the point of contact for clients, ensuring all inquiries are addressed promptly and professionally
manage daily administrative operations, including scheduling, correspondence, and filing
prepare and issue invoices, process orders and assist with other financial records
generate quotes and assist with contract management
maintain and organise digital and physical files for easy access and retrieval
coordinate internal and external meetings, including preparing meeting spaces and organising refreshments
requirements:
proven experience in an administrative role
excellent communication and interpersonal skills
strong organisational and time management abilities
proficiency in m s office and other office management software
valid driver’s licence is essential
experience in invoicing and preparing quotes
how to apply:
please send your c v and a cover letter detailing your suitability for the role to janice@trend sanware co za we look forward to hearing from you!
2d
Parow
We are a dynamic promotional gifts and clothing company looking for branding consultants to grow our inbound sales team at our office based in Tygervalley area.We receive a high number of incoming leads daily, which are distributed throughout. The sales team is supported by our amazing administrative departments to ensure the sales process runs as smoothly as possible. This enables our sales team to focus on maximizing sales and delivering exceptional customer service.Requirements:· Previous sales experience is preferred but not essential· Hospitality background will be advantageous· Excellent communication and interpersonal skills· Ability to work under pressure and prioritise tasks· Outstanding analytical, organizational, and time management skills· Exceptional customer service skills· Excellent computer skills and telephone etiquette is a mustResponsibilities:· Assisting customers to purchase our products and their branding requirements· Provide exceptional customer service· Coordinate with team members and departments· Meet monthly sales targets· Process orders and sales· Understand customer demands, needs, and preferencesFull training provided.Starting salary: R9,000.00Our top performers consistently earn over R70k per month, while the average sales staff earn between R20K - R40K in commission.To apply, email your CV and a brief description to applications@brandability.co.za. If you don't receive a response within a week, consider your application unsuccessful.
3mo
Durbanville
Results for managers in Jobs in Northern Suburbs
1
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A leading manufacturing company based in Montague Gardens is looking to appoint a Production Manager to join their team.
Responsibilities:
Continuously review and control the production schedule.
Oversee production targets and monitor production quality.
Achieve production targets.
Ensure that the targets set out are aligned with the production lines capabilities.
Ensure timely delivery of finished goods.
Assist the Chief Production Officer with managing the internal team.
Communicate clear and accurate raw material needs to the supply chain department.
Conduct time, lead time, cycle time and tact time studies.
Analyse production, quality control and budgetary outcomes of projects to improve efficiencies.
Coordinate and collaborate with other departments involved with the production process to ensure that goals and objectives are aligned.
Ensure that products are manufactured in accordance with the quality standards set out by the Technical and Quality
Establish daily, weekly, and monthly objectives and communicate them with production supervisors and team leaders.
Monitor the production workflow and adjust to ensure targets are achieved.
Provide the team with necessary direction on production/ quality/ maintenance challenges.
Continuously identify areas of improvement and come up with possible solutions.
Day-to-day production operational management decisions.
Monitor and regulate staffing needs to ensure optimum staffing levels support business demands.
Continuous skills gap analysis of production staff and provide technical support.
Motivate the production staff.
Ensuring strict adherence to safety guidelines and company standards
Knowledge and skills required:
Grade 12
Relevant Degree / Diploma in production management
Textile Manufacturing Experience advantageous
5-8 yearsâ?? experience in a similar role
To apply, please send your CV to hannah@personastaff.co.za
    Please note that only shortlisted candidates will be contacted. Should you not receive feedback within 48 hours, please accept your application as unsuccessful.Persona Staff CC is POPIA (Protection of Personal Information Act, 2013) compliant, all personal information is protected according to legislation. Applying for any of our available vacancies, you give Persona Staff consent to process your Personal Information for Recruitment Purposes, according to the POPI ACT, 2013. If you have any concerns regarding your Personal Information and our compliance towards the legislation, you are welcome to request out POPI Act Policy.
SECTOR: Manufacturing
https://www.placementpartner.co.za/wi/application_form.php?id=personastaff&VacRef=CPT004811/H&source=gumtree
2h
1
SavedSave
SURGO (PTY) Ltd. has partnered with a prominent retail group headquartered in the Western Cape. Since their establishment in 2012, they have provided exceptional services in the realm of Fast-Moving Consumer Goods (FMCG). Operating in the emerging markets, they consider their customers as part of their extended family. Their commitment is grounded in the principle of delivering on their promises we believe in doing exactly what we say were going to do. Join them in their journey to create meaningful experiences for both their team members and valued customers.
Our client is recruiting for an experienced Creditors Clerk to join their team based in Blackheath, Cape Town. The position reports to the group financial Manager.
Responsibilities:
• Capture supplier invoices (high volume) whilst ensuring that all tax invoices are SARS compliant.
• Send out suppliers remittances.
• Perform monthly creditor reconciliation of all supplier accounts.
• Ensure that the GRN trail balance is clear at month end
• Complete credit applications.
• Manage payments.
• Follow up and report on all claims raised (DC, drop shipment and direct suppliers).
• Manage payment queries.
• Filing
• Management of variance creditor payment terms (COD, 14 days, 30 days).
• Compile accurate payment lists weekly.
• Assist the Finance Team and Financial Manager with various tasks.
Desired Experience and Qualification
• Minimum requirement: Grade 12/ Matric Certificate with Maths.
• A financial tertiary qualification (advantageous).
• Retail Creditors experience would be a significant advantage.
• Proficiency in Microsoft Excel, Word, and Outlook.
• Quick learner and efficient.
• An approach which focuses on getting the work done correctly. Deadline orientated.
• An ability to independently complete assigned tasks within identified time limits.
Skills and Qualification required:
• Bcom Accounting Honours with 3 to 4 years post qualification experience
• Alternatively a CASA with 2 years post article experience
• Grade 12 Matric Certification
• 3 Years Retail Experience (advantageous)
• Proficiency in Microsoft Excel
• Quick learner and efficient
• An approach which focuses on getting the work done correctly
• An ability to independently complete assigned tasks within identified time frames
Salary:R12,000 to R15,000 depending on experience and skill set
Should you wish to apply for the position, please apply directly via this job board, please ensure that you quote reference number 202669 subject heading or email body.
Surgo (Pty) Ltd will consider all applications in terms of its Employment Equity (EE) and is committed in maintaining diversity in its appointments. Surgo (Pty) Ltd, therefore also encourages people with disabilities and from other diverse backgrounds to apply. Due to the high volume of applications, should you not receive feedback within three months upon submission, you can assume your application was unsuccessful and we...Job Reference #: 202669
9h
1
Junior Project Manager Milnerton Cape Town
Our Product / Installation client in Milnerton is looking for a Junior Project manager with 2-3 years of experience in leading small installation teams and projects. If you are technically aligned with some understanding of AutoCAD or similar design program experience even better.
Salary: Negotiable plus benefits
Min Requirements
Matric
Project Management Certificate
2-3 Years of project management experience (Audio Products, Decor, styling, Building Materials, Systems, and housing Office and audio products)
A driver’s license is a must.
Some Knowledge of experience with AUTOCAD is an advantage.
Dealing with outsourced suppliers a must-have
Responsibilities
Plan, run and co-ordinate projects.
Assist with the planning and t maintain budgets and expenses on projects.
Overseeing project cost, budgets, and deliverables
Ensure good practice and control of all outgoing and incoming stock for projects.
Co-ordinate all jobs’ cards, stock, and logistics of projects
Set up and work with outsourced AutoCAD to plan designs for implementation.
Strong management / Supervision and Planning skills – small teams
Ability to Co-ordinate projects from office and onsite
Contractual experience in managing and overseeing agreements with suppliers and customers.
Oversee outsourced contractors on projects.
Customer client focused.
Please apply online.
FROGG RecruitmentConsultant Name: Quinton Wright
11h
1
Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a WFH/WFO solution, taking pride in our people first approach. We are recruiting for experienced Dutch Speaking Customer Service Support Agents to join our team based at Century City, Cape Town.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both Dutch and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures. Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills). Salary and working hours:
• Market related, based on the level of experience
• Shi...Job Reference #: 202413
9h
1
Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a WFH/WFO solution, taking pride in our people first approach. We are recruiting for experienced French Speaking Customer Service Support Agents to join our team based at Century City, Cape Town.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both French and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures. Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills). Salary and working hours:
• Market related, based on the level of experience
• S...Job Reference #: 202417
9h
SavedSave
BOOK KEEPER SNR/R30 000 SL NEG/BENEFITS/MONT GARDENSMy client, due to expansion and subsequent succession planning is now needing to retain the expertise and services of a Snr Book-keeper/Accountantwho has 5 yrs + exp in balance sheet recons, preparation of Income statement, Cash flow statements,, fixed assets register, audit file preparation, SARSstatutory submissions, and to manage stock count control, inter-co loans/adhod duties. If you are credit/crim clear, have relevant tertiary education, prof-icient in an ERP system (SYSPRO adv) with strong excel EMAIL TODAY TOSECURE YOUR PLACE margot@newerarecruiting.co.za or call 065808 3063 office hrs only.
6h
1
SavedSave
The following education, experience and and langauge skills:B.Com-degree or Post Graduate Diploma in Financial Planning;FAIS Accredited (NQF Level 7 or higher);RE5;CFP;At least 7 years experience in the Employee Benefits industry in a consultancy role;Excellent writing skills;Verbal and written communication in English and Afrikaans, at all levels;will enable you to:Duties:Financial:Maintain existing client base.Ensure services offered to clients are cost-effective and profitable.Identify new business opportunities and the decision makers within the client organization and partner with the new business manager on these opportunities to ensure success.Promote cross-selling initiatives within the Group.Identify growth, new business, and cross-selling opportunities within the existing client base.Manage costs within your control, including costs relating to travel, accommodation, telephone, and printing.Notify and get approval from Principal Consultant and the Finance Department for expenses to be incurred.Notify the Principal Consultant and the compliance officer on errors/omissions that may lead to company being held accountable.Administration:Monitor and report on new business, operations, and profitability.Liaise with EFBC management to address any issues.Implement management decisions, ensure roll-out, and that decisions are actioned.Relationship Management:Build and maintain strong relationships with decision-makers and primary client contacts at multiple levels.Identify prospects and build relationships with prospects decision-makers.Build and maintain strong relationships with staff of other divisions within the Group.Build key relationships with all service providers (i.e. administrators, insurers, individual advisors, etc.), distribution partners, and target market.Clients and consulting:Proactively manage client expectations, maintain strong relationships, and remain client focused at all times.Prepare and present proposals to a clients current retirement fund and/or risk benefits that could affect them as an employer as well as their employees.Provide advice to the Trustees and/or Employer pertaining to benefits, legislation, and pending changes that could impact the retirement fund and/or group risk scheme.Proposals and advice to be peer-reviewed by a Principal Consultant or Head of Consulting.Ensure that the clients retirement fund and group risk arrangements remain competitive, cost-effective, and appropriate for the client and the profile of employees.Negotiate on behalf of Trustees/Employers/Members with service providers.Plan and implement member sessions with the allocated Wealth Advisor.Monitor and ensure the resolution of client queries.Compile reports i.e. trustee reports, market review feedback, etc.Achieve agreed new business targets.Compliance to Internal ProcessesActively share information with other team members regarding successes, issues, trends, and ideas.Develop strong relationships with all internal colleagues and ext
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5XzE4NTczN19fNDk3P3V0bV9zb3VyY2U9Z3VtdHJlZSZ1dG1fbWVkaXVtPWZlZWQma2V5d29yZD0=&jid=1787011&xid=1109_185737
6h
1
SavedSave
The following education, experience and and langauge skills:B.Com-degree or Post Graduate Diploma in Financial Planning;FAIS Accredited (NQF Level 7 or higher);RE5;CFP;At least 7 years experience in the Employee Benefits industry in a consultancy role;Excellent writing skills;Verbal and written communication in English and Afrikaans, at all levels;will enable you to:Duties:Financial:Maintain existing client base.Ensure services offered to clients are cost-effective and profitable.Identify new business opportunities and the decision makers within the client organization and partner with the new business manager on these opportunities to ensure success.Promote cross-selling initiatives within the Group.Identify growth, new business, and cross-selling opportunities within the existing client base.Manage costs within your control, including costs relating to travel, accommodation, telephone, and printing.Notify and get approval from Principal Consultant and the Finance Department for expenses to be incurred.Notify the Principal Consultant and the compliance officer on errors/omissions that may lead to company being held accountable.Administration:Monitor and report on new business, operations, and profitability.Liaise with EFBC management to address any issues.Implement management decisions, ensure roll-out, and that decisions are actioned.Relationship Management:Build and maintain strong relationships with decision-makers and primary client contacts at multiple levels.Identify prospects and build relationships with prospects decision-makers.Build and maintain strong relationships with staff of other divisions within the Group.Build key relationships with all service providers (i.e. administrators, insurers, individual advisors, etc.), distribution partners, and target market.Clients and consulting:Proactively manage client expectations, maintain strong relationships, and remain client focused at all times.Prepare and present proposals to a clients current retirement fund and/or risk benefits that could affect them as an employer as well as their employees.Provide advice to the Trustees and/or Employer pertaining to benefits, legislation, and pending changes that could impact the retirement fund and/or group risk scheme.Proposals and advice to be peer-reviewed by a Principal Consultant or Head of Consulting.Ensure that the clients retirement fund and group risk arrangements remain competitive, cost-effective, and appropriate for the client and the profile of employees.Negotiate on behalf of Trustees/Employers/Members with service providers.Plan and implement member sessions with the allocated Wealth Advisor.Monitor and ensure the resolution of client queries.Compile reports i.e. trustee reports, market review feedback, etc.Achieve agreed new business targets.Compliance to Internal ProcessesActively share information with other team members regarding successes, issues, trends, and ideas.Develop strong relationships with all internal colleagues and ext
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5XzE4NTczOF9fNDk3P3V0bV9zb3VyY2U9Z3VtdHJlZSZ1dG1fbWVkaXVtPWZlZWQma2V5d29yZD0=&jid=1787020&xid=1109_185738
6h
1
Our client, a well known Wine Estate located in the Durbanville Wine Valley is recruiting for an experienced Accountant with a Hospitality / Restaurant background.
Job Purpose:
To manage the accounts department within the Restaurants Tasting Room by meeting and exceeding all accounting standards as set out by Accounts and by the Group Financial Manager. Be responsible to provide for the efficient service and day-to-day running of the Accounts department by implementing and maintaining systems and procedures. Assist the group finance manager in daily capturing, monthly recons and report composition as well as day to day accounting work in AR, AP and GL capturing journals. Knowledge on finance practices. Tax, Vat and excise knowledge
Requirements:
• Grade 12
• BCOM (or CIMA will be advantageous)
• 5 years proven working experience as a senior Bookkeeper or Accountant
• Strong excel skills
• Well versed in both English and Afrikaans Language (Verbal and Written)
• Proficient working experience with Accounting Systems, i.e Xero, Pastel (advantageous)
• Other systems: Lightspeed/Ikentoo, Marketman (advantageous)
• Hospitality / Restaurant experience/background preferred
Should you wish to apply for the position, please apply directly via this job board, please ensure that you quote reference number 202596 subject heading or email body.
Surgo (Pty) Ltd will consider all applications in terms of its Employment Equity (EE) and is committed in maintaining diversity in its appointments. Surgo (Pty) Ltd, therefore also encourages people with disabilities and from other diverse backgrounds to apply. Due to the high volume of applications, should you not receive feedback within three months upon submission, you can assume your application was unsuccessful and we encourage you to reapply. Please note that as a registered member of APSO, Surgo (PTY) Ltd. does not hold applicants accountable for any application fee.
Your CV will be kept on our database for us to contact you should any future vacancies become available. If you do not wish for us to keep your CV for any other positions, please email recruitment@surgo.co.za.Job Reference #: 202620
9h
Looking for managers for an upmarket Indian Restaurant in GrandWest. Please send the CV to thavagrandwest@thava.co.za.
8h
1
Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a WFH/WFO solution, taking pride in our people first approach. We are recruiting for experienced Portuguese Speaking Customer Service Support Agents to join our team based at Century City, Cape Town.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both Portuguese and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures. Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills). Salary and working hours:
• Market related, based on the level of experie...Job Reference #: 202418
9h
1
SavedSave
My client is one of the leading business financiers for viable small and medium enterprises (SMEs) in the world. They are passionate about financing, supporting and mentoring entrepreneurs.
The long and short of it is as follows: We need a person with a degree with Accounts 11, a sales personality and 4-5 years experience in a role where you made finance available to business.
We have an exciting career opportunity for an Investment Officer within our Investment team at our Bellville office.
The successful candidate should have:
A Bcom degree in Accounting, Finance or other business-related field. (You must have accounts 11)
4 or more years’ of experience in business investment/business investment structuring. (No more than 5 years or you might be over qualified)
Experience in auditing, banking and/or sales and marketing will be advantageous.
The individual needs to possess the ability to build and maintain relationships, have strong negotiation skills and be results focused. We want an accountant with a sales personality? Hard to find I know.
Competencies:
Relating and Networking with People
Persuading and Influencing
Analysing information
Delivering Results and Meeting Customer Expectations
Entrepreneurial and Commercial Thinking
Responsibility:We are looking for someone who will be able to fulfill the following requirements:
Marketing the brand and building networks.
Undertaking viability studies on targeted companies.
Doing financial modelling and compiling the investment report.
Negotiating and structuring investment projects on the targeted entities.Salary: R45000Job Reference #: ManagerConsultant Name: Carol Ann Farrelly
10h
1
Internationally established Manufacturing Company based in the Northern Suburbs is seeking to appoint a suitably qualified and experienced Fitter and Turner.
Minimum Requirements:
Grade 12 / National Senior Certificate
Section 13 Fitter and Turner Trade Test Certificate
3 - 5 years post trade experience.
Experience within a manufacturing environment (beneficial).
Energetic, proactive and able to work under pressure.
A valid driver’s license with own reliable transport.
Responsibilities:
Attend to all breakdowns promptly across various production machines.
Monitor and manage stock levels of critical spare parts in the Stores & Maintenance department.
Provide detailed reports to Maintenance & Production regarding repair progress and fault diagnosis.
Record downtime duration on maintenance job cards for analysis.
Maintain comprehensive service history records for all equipment.
Conduct preventative maintenance on Chain CU Jigs, R&D Testing, and Zinc Plating lines.
Utilize breakdown and inspection data to drive improvements across production lines.
Investigate and report unforeseen limitations or stoppages during planned services.
Perform regular weekly, monthly, and yearly services on designated production lines.
Continuously improve maintenance procedures and checklists.
Collaborate with the maintenance department to implement changes and improvements following breakdown investigations.
Monitor and report on the condition of machine components.
Provide feedback to the Design department for improvements and address issues on relevant production lines.
Ensure availability and functionality of necessary tools and equipment.
Report any deviations from original designs and collaborate with Projects Engineer for commissioning of new machinery.
Drive innovation and improvement in machinery and components.
Collaborate with R&D, Design, and contractors during testing phases.
Please forward your CV to craig@personastaff.co.za and indicate your salary expectations.
Persona Staff (PTY) Ltd. is POPIA (Protection of Personal Information Act, 2013) compliant.
megan@personastaff.co.za
9h
1
SavedSave
Our client based in the Northern Suburbs is looking for a proactive and organized individual to join their team as an Office Administrator & Secretary.
The successful candidate will play a crucial role in supporting our office operations and assisting with various administrative tasks.
About the company:
A dynamic and innovative architectural company dedicated to delivering high-quality design solutions to their clients. With a focus on creativity, functionality, and sustainability, we strive to exceed expectations and create spaces that inspire and endure.
Requirements:
Young and energetic individual with a minimum age of 25 years old
Excellent verbal communication skills
Strong problem-solving abilities
Self-motivated and punctual
Trustworthy with high levels of integrity
Exceptional organizational skills
Proficient in Microsoft Office 365
Fluent in both Afrikaans and English
Possession of a valid driver’s license and own transport
2-3 years of experience in office administration and secretarial duties, preferably within the architectural or construction industry, with a good understanding of building materials
Responsibilities:
Perform general office administration tasks.
Organize and maintain client files, ensuring they are up to date.
Prepare and type meeting minutes and notes as required.
Coordinate service requests as required.
Run errands for the office as needed.
Manage inventory of office supplies
Maintain cleanliness and tidiness of reception area and boardroom.
Assist with compiling documents and reports.
Welcome clients and prepare refreshments.
Aid in the preparation and administration of tender documentation.
Communicate with clients, consultants, and suppliers regarding projects and information requirements.
Attend site visits and technical meetings, as necessary.
Provide verbal updates and written reports on dedicated projects.
Complete and submit local authority submissions for building plan approvals.
To apply, please send your CV with your salary expectations to natasha@personastaff.co.za
Please note that only shortlisted candidates will be contacted. Should you not receive feedback within 48 hours, please accept your application as unsuccessful.
Persona staff (PTY) Ltd is POPIA (Protection of Personal Information Act, 2013) compliant, all personal information is protected according to legislation. Applying for any of our available vacancies, you give Persona Staff consent to process your Personal Information for Recruitment Purposes, according to the POPI ACT, 2013. If you have any concerns regarding your Personal Information and our compliance towards the legislation, you are welcome to request out POPI Act Policy.
natasha@personastaff.co.za
9h
1
SavedSave
Receptionist- NON EE/AA
Epping
R5-8 000.00 – Room for growth
Speak English & Afrikaans - Non negotiable
We are looking for a receptionist to work within a marketing/Manufacturing environment. The successful candidate will be required to ensure that all customer queries are dealt with in an effective and efficient manner and provide a high level of service.
Responsibility:• Answering switchboard, screening calls, taking messages, and forwarding incoming phone calls.
• Receiving visitors at the front desk by greeting.
• Receiving mail/parcels and distributing them accordingly.
• Ensure reception area is tidy and presentable, with all necessary stationery and material.
• Manages orders emails (print, respond, keep register)
• Distribute orders to client liaison to process.
• Manage customer queries.
• Ordering of grocery and stationery for the office.
• Ensure all suppliers invoices are signed and scanned to relevant people.
• Filing
Requirements:
• Live close to office in Epping
• 2 years’ experience in a receptionist role/administration sales
Well presentable and well-spoken in English and Afrikaans
Salary: R7-8000.00Job Reference #: SHConsultant Name: Sam H.
9h
12
Dear Potential Candidate:
Kindly read the ad in detail until the end, before sending your CV.
Do you want to be a part of a company where staff are being respected and hard work and dedication being noticed and appreciated? We offer a work environment where people can grow and based on their performance and commitment can excel within the company.
We are focussed and dedicated and work hard to ensure we meet our targets, to offer annual increases and performance bonuses. We believe that “hard work pays” and we work hard as a team to achieve our goals. Teamwork is one of our core values and we believe that teamwork helps us to grow together and create a working environment where people look out for each other.
If you are an individual who is serious about your future and personal growth, please look at the current opportunity that we have available to grow our team.
We are looking for an experienced individual to fulfil the role as a Technical Site Manager to join our dynamic Projects team. You will be required to manage installations and the teams on site. We operate in the Electronic Security and Building Systems industry and are well established within the industry.
Our market focus is: Electronic Systems including: Access Control, CCTV & Fire Detection Systems and also Network infrastructure.
We require a minimum of 5 years relevant TECHNICAL & MANAGEMENT experience in the same field, this is a definite pre-requisite. Please DO NOT apply if you do not have any technical back ground in the Security and Electronic building systems industry.
If you are aged between 30 – 45 and looking for a new exciting career opportunity, please send your recently updated detailed CV with a recent colour photo and contactable references.
Minimum pre-requisites:
• Minimum of 5 years technical and site management experience in the same industry
• Experience in building relationships with clients
• Excellent communication skills - verbal and written
• High level of attention to detail and accuracy
• Strong planning and organising skills
• Strong interpersonal skills
• Self-managed and self-motivated
• Valid driver’s license
In return for your commitment and dedication we offer:
• a 13th cheque
• Company Vehicle, Cell phone and Laptop
• Pension & disability benefits
• Market related Salary
• Internal & External Product specific training
Please apply by e-mailing a detailed professional CV with references to hr@integratek.co.za
PLEASE NOTE: This position is for Cape Town, our office is located in the Brackenfell area, please DO NOT send your CV if you do not already stay in Cape Town.
Should you not hear from us within 4 weeks, please consider your application unsuccessful. We advertise on a permanent basis to find suitable candidates to expand and grow the company.
Thank you, we look forward to your application
Responsibility:Roles & Responsibilities:
Planning and Project Implementation:
o Ensure proper pre-planning and adjust to the constant changes on site
o Follow the site installation plan of action
o Prepare site for commissioning
o Installation of equipment on site
o Ensure that handover deadlines are met
Site Management:
o Promote safe working practises and ensure safe working conditions
o Manage projects effectively and profitably (Minimize wastage of resources, equipment and cabling)
o Ensure that stock requirements are communicated daily to the stock department
o Ensure accurate commissioning of systems/sites within project budget/time limits
o Ensure high quality level of all installations and workmanship
o Provide supervision of installation team on site
o Ensure effective management of team and resources on site.
o Attend all site meetings
o Correct Technical abilities to complete installations and basic commissioning at a high standard with the focus to get the job done right the first time.
o Ensure that all Vehicles/Tools/Equipment is in working order on site and in your vehicle and that any identified issues are communicated immediately.
Project Admin:
o Detailed capturing of as-built details on site drawings.
o Timeously submit Job Cards for invoicing
o Complete and manage all Health & Safety file requirements on site.
o Detailed daily feedback of active projects.
o Provide email feedback regarding site meetings
o Inform construction supervisor of site delays via email
o Manage telephone and email enquiries in a timely, efficient and professional manner
o Ensure Internal documents are accurate, filed and up to da
o Escalate any unresolved problems or issues of importance to Management
o Ensure that all deadlines are met within the given timeframe
Thank you, we look forward to receive your updated and most recent CV.
9h
3
Kindly read the ad in detail until the end, before submitting your CV.
Do you want to be a part of a company where staff are being respected and hard work and dedication being noticed and appreciated? We offer a work environment where people can grow and based on their performance and commitment can excel within the company.
We are focussed and dedicated and work hard to ensure that we meet our targets, to offer annual increases and performance bonuses annually.
We believe that “hard work pays” and we work as a team to achieve our goals. Teamwork is one of our core values and we believe that teamwork helps us to grow together and create a working environment where people look out for each other.
If you are an individual who is serious about your future and personal growth, please look at the current opportunity that we have available to grow our team.
We have a vacancy for a QS / Tender Administrator to work on Tenders specific to Electronic and Security Systems. We operate in the middle to high-end of this specific market segment and are well established within the industry. We mainly operate within the Construction Industry with JBCC contracts.
Minimum of 3-5 years relevant experience in the Electronic and Security industry or similar Construction Industry is a definite pre-requisite. Knowledge of Security, Alarm, Access Control and CCTV will be an advantage.
If you are looking for a new exciting career opportunity, please send your detailed CV with contactable references.
We are looking for candidates who are seeking long term employment and are dedicated to develop their career within our company.
• Experience in project administration essential and knowledge of tender
processes including tender briefings and submissions is required
• Understanding of project management processes, adhering to policy and
company values
• Excellent communication skills - verbal and written
• High level of attention to detail and accuracy and knowledge of JBCC
Contracts.
• Strong planning and organising skills
• Strong interpersonal skills
• Intermediate MS Office proficiency (Word, PowerPoint, Excel)
• Self-managed and self-motivated
• Own vehicle and valid driver’s license
Responsibility:Roles and Responsibilities:
• Create and compile quotation and tender documents
• Assist with compiling presentations and proposals
• Source tenders
• Follow up telephonically with consultants on the progress of all on-going
projects
• Update report on all proposals and tenders awarded or lost
• Provide administrative support to the Management Team with regards to
quotes and tenders and progress claims
• Attend project initiation meetings and tender briefings; and compile
project plans when required
• Liaise with customers with regards to contractual matters
• Communicate and build relationships with suppliers and vendors
• Negotiate, source and procure stock items for quotes and tenders
• Collect and compile statistical data
• Ensure and maintain accurate filing system
• General admin
Skill Set:
• Strong admin skills
• 3 years’ experience in an administrative role
• 3 years’ experience in a tender administration role
• 2 years’ buying and sourcing experience
• Experience in security/technology/IT tender & buying would be an
advantage
• Excellent attendance record
• Stable employment history with contactable references
• Tertiary Qualification relevant to the position is preferred.
• Administrative qualification advantageous
• Excellent Excel & PowerPoint skills
• Own reliable transport
In return for your commitment and dedication we offer:
• 13th cheque based on performance
• Company Cell Phone
• Company Petrol Card for Business Travel
• Company Pension & disability benefits, after three years
• Market related Salary Dependent on experience & Qualification
Please apply by e-mailing a detailed professional CV with references and a recent colour photo to hr@integratek.co.za
Please Note:
Should you not hear from us within 4 weeks, please consider your application unsuccessful. We advertise on a permanent basis to find suitable candidates to expand and grow the company.
Thank you, we look forward to receive your updated and most recent CV.
Job Reference #: TenderAdmin
9h
1
Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a WFH/WFO solution, taking pride in our people first approach. We are recruiting for experienced Spanish (Hespanic) Speaking Customer Service Support Agents to join our team based at Century City, Cape Town.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both Spanish (Hespanic) and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures. Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills). Salary and working hours:
• Market related, based on the ...Job Reference #: 202416
9h
5
Dear potential candidate:
Do you want to be a part of a company where staff are being respected and hard work and dedication being noticed and appreciated? We offer a work environment where people can grow and based on their performance and commitment can excel within the company.
We are focussed and dedicated and work hard to ensure we meet our targets, to offer annual increases and performance bonuses. We believe that “hard work pays” and we work hard as a team to achieve our goals. Teamwork is one of our core values and we believe that teamwork helps us to grow together and create a working environment where people look out for each other.
If you are an individual who is serious about your future and personal growth, please look at the current opportunity that we have available to grow our team.
We are looking for an experienced individual to fulfil the role as Technical Buyer and Stock Controller to join our dynamic team. We operate in the Electronic Security and Building Systems industry and are well established within the industry.
Our market focus is: Electronic Security & Building Systems including: Access Control, CCTV & Fire Detection Systems and various Networking infrastructure.
We require a minimum of 3 years relevant experience in the same or in a similar Technical field, this is a definite pre-requisite. Please do not apply if you do not have any previous technical buying and stock controlling experience.
If you are aged between 25 – 45 and looking for a new exciting career opportunity, please send your detailed CV with a recent colour photo and contactable references to hr@integratek.co.za
Responsibility:• Sourcing and buying of stock (e-Works Software)
• Stock planning and forecasting
• Effectively managing order delivery dates
• Supplier management
• Build relationships with suppliers
• Good negotiator and trader
• Good communication & listening skills
• Excellent customer service and relationship skills
• Diligent, energetic and consistent
• Honest, trustworthy, reliable and punctual
• Willingness to learn
• Results driven and attention to detail
• Managing Warranty items
Minimum experience is a definite pre-requisite:
• Minimum of 3 years Electronic/Technical stock buying and management experience
• Strong negotiation skills
• Experience in building relationships with suppliers
• Experience with MS Office, Outlook & Excel
• Excellent communication skills - verbal and written
• High level of attention to detail and accuracy
• Strong planning and organising skills
• Strong interpersonal skills
• Self-managed and self-motivated
• Own transport with a valid driver’s license
In return for your commitment and dedication we offer:
• 13th cheque/annual bonus
• Pension & disability benefits
• Market related Salary
• Job specific personal development plan
Please apply by e-mailing a detailed professional CV with references to hr@integratek.co.za
Please note:
Should you not hear from us within 4 weeks, please consider your application unsuccessful. We advertise on a permanent basis to find suitable candidates to expand and grow the company.
Thank you, we look forward to receive your updated and most recent CV.
Job Reference #: TechnicalBuyer
9h
1
Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a WFH/WFO solution, taking pride in our people first approach. We are recruiting for experienced Italian Speaking Customer Service Support Agents to join our team based at Century City, Cape Town.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both Italian and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures. Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills). Salary and working hours:
• Market related, based on the level of experience
•...Job Reference #: 202414
9h
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