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Position: Administrator
Salary: R14000
Hours: 9:00am – 5:30pm, Monday to Friday
Location: Christiana
Are you someone who thrives on providing
exceptional customer service while ensuring meticulous attention to detail? We're seeking a dedicated individual to join our team as a Rent & Legal
Protection (RLP) Insurance Claims Coordinator. If you're ready to make a
difference in the lives of our customers and play a vital role in managing
insurance claims, this position is perfect for you.
Responsibilities:
·
Customer Assistance: Provide
expert support to customers with inquiries related to insurance claims, ensuring
their needs are met promptly and effectively.
·
Compliance Management: Conduct
thorough compliance checks, audits, and validations to uphold the integrity of
our insurance claims processes.
·
Point of Contact: Act as the
primary liaison between landlords, tenants, and legal representatives,
facilitating communication and ensuring smooth resolution of issues.
Key Skills &
Attributes:
·
Communication Excellence: Strong
interpersonal skills coupled with a passion for delivering top-notch customer
service.
·
Tech Savvy: Proficiency in
Microsoft Office applications to efficiently handle administrative tasks.
·
Adaptability: Ability to
thrive in a fast-paced environment by quickly adapting to changing priorities
and managing multiple tasks effectively.Email Application to: nw@ambitionrecruitment.co.za
3d
About The RoleTeam – FacilitiesWorking Pattern - Office based - 5 days a week. Monday to Friday. 9am to 5pm.Working - R18000 per month plus benefitsWe have 2 receptionists in our office, it will be expected for receptionists to cover each others annual leave.What this role is all about:As a Receptionist you will provide a world class front of house service when dealing with visitors and colleagues and answering telephone calls as required.Key ActionsVisitors welcomed and administered to ensure their introduction to the company is in keeping with a ‘world class's ethos and best practicesTo uphold company security procedures by utilising security card entry systemsMaintenance of the company car parking policy to ensure fair and consistent access to car park spaces, and to uphold security proceduresAssistance with Evacuation Procedures to ensure safety of staffCommunicate emergency procedures to all visitors on arrival to the buildingProviding cover and supporting as required in other areas of the Facilities TeamAnswer all incoming telephone calls and establish the most appropriate destination ensuring Service Level Agreements are metPresent a professional and courteous welcome to all external visitors to the building in order to create a positive image of the companyThe job holder is required to communicate with staff and managers at all levels up to and including Board membersAd hoc Facilities tasks as required by the manager to support other areas of the departmentTo ensure that local and role specific Treating Customers Fairly requirements are met in line with key outputsAdminister the eye care voucher scheme for staffEssential Skills needed to fulfil this role:Flexible in approach and ability to prioritise and manage tasksExcellent communication skills6-12 months experience of switchboard or reception environmentSo, what’s in it for you?Bonus Schemes – A bonus that regularly rewards you for your performanceA pension of up to 12%– We will match your contributions up to 6% of your salaryOur award-winning Vitality health insurance – With its own set of rewards and benefitsMedical Assurance.What's next? Apply now by sending your CV to: Email Application to: nw@ambitionrecruitment.co.za
4d
1
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Vehicle Sales Manager
We have a great opportunity for a New / Used Vehicle Sales Manager with a dealership in Rustenburg.
The duties and responsibilities include Managing the sales and marketing of the new or used vehicle sales department, Meeting monthly sales targets, Motivate and train sales staff, Reporting and liaising with head office on monthly sales; Advertising; Evaluations of trade-in and pricing or vehicle stock
Requirements:
Minimum of 3 years’ experience as Vehicle sales manager with New or Pre-owned vehiclesConsiderable experience with Vehicle salesExperience working in a corporate branded dealershipTrack record of reaching targets and ensuring profits for the departmentGood communication and relationship building skillsValid SA drivers license, Clear criminal recordGrade 12 or tertiary education
Basic salary plus commission and benefits
Please Send cv to cherise@firstdegreerecruitment.co.za
https://www.ditto.jobs/job/gumtree/2445773050?source=gumtree
5d
1
SavedSave
Job Description:
Are you passionate about providing exceptional client service and supporting sales efforts? We are seeking a Client Services and Sales Support Specialist to deliver professional first-line support to our valued clients and assist our sales team in achieving their goals. If youre dedicated, detail-oriented, and customer-focused, we want to hear from you.
Key Responsibilities:
1. Client Services:
Adhere to client service procedures, including handling maturities, policy contracts, loan applications, cancellations, amendments, financial and general inquiries.Update client personal details and maintain accurate AIMS notes.Provide clients with correct and accurate advice on our products and services (Treating Customers Fairly - TCF).Inform clients about changes to their policies, ensuring compliance with TCF principles.Collaborate with relevant departments to resolve client queries.Maintain the required business retention rate.Address and handle all client complaints and inquiries.Escalate complaints to the Office Manager and Complaints Handling Officer.Follow the prescribed complaints procedure.Handle incoming calls and assist walk-in clients.
2. Claims Administration:
Verify claims documents following standard procedures.Assist clients in completing claim forms.Submit all received claims to Head Office.Submit any outstanding documentation as requested by Head Office.Keep the claims register up to date.
3. Client Cancellations:
Advise clients on the cancellation process and the potential disadvantages.Retain policies by proposing alternative options, such as loans or partial surrender paid-ups.Inform the relevant Sales Manager of the intended cancellation for retention purposes.Follow the standard cancellation procedure upon the clients request.
4. Demutualization Process Administration:
Capture client information accurately.Inform clients of the status of their shares.Update client information in the AIMS systems.Register and forward relevant documentation to Head Office.
5. Office Administration:
Manage mail and fax communications.Prepare statistical reports as required.Assist with data capturing when necessary.Encourage clients to complete satisfaction surveys.
6. Fit and Proper Requirements:
Adhere and comply with FSB board notices in terms of FAIS.Maintain proper documentation and filing procedures.Keep record systems up to date.Ensure the proper filing and retention of docume...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xMjEwNjc3NjgyP3NvdXJjZT1ndW10cmVl&jid=1745517&xid=1210677682
5d
2
SavedSave
An exciting career opportunity exists for a SHEQ Officer within the Mafeking area.
Requirements:
Expert knowledge of the Occupational Health and Safety Act (OHS Act).
Current BLS accreditation or Instructor BLS accreditation advantageous.
Registration with SAIOSH (South African Institute of Occupational Health & Safety) advantageous.
3+ years’ experience at a managerial/supervisory level or At least 5 years’ experience in a SHERQ role, 2+ years risk management experience,
Computer proficiency – MS Office, SAP or similar. Infection control practice experience and clinical infection control and clinical nursing
Salary:
Market Related
Accommodation, meals and transport will be provided.
Application Process:
It is imperative that when applying for this position you make use of the reference number otherwise your application will not be considered
Closing Date: 15 September 2020
To apply for the above mentioned position, please e-mail your CV to: Joburg@medxstaff.co.za
If you don’t hear from us within 3 weeks of your application
Job Reference #: SHEQ Officer within the Mafeking Consultant Name: Michelle Seyfried
5d
Ads in other locations
1
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Sales Consultant – EcommerceRandburgBasic + Lucrative Commission and Incentives Main purpose of the job:If you are a seasoned, mature and highly motivated Sales Consultant, this role is for you!You will be responsible for ensuring each and every customers experience is exceptional, by offering professional and efficient service to them. You will be required support and assist clients through the sales process using various different channels.Key responsibilities:Effectively manage client queries to ensure favourable results and customer satisfaction.Handle inbound and outbound callsPresentation and negotiation skillsAbility to accurately assess customer needs and potential, identify and deal with objectionsBe comfortable with the sales process and show the ability to meet targetsBuild and maintain good relationships with clientsQuery and compliant handlingMinimum Requirements:Minimum 1 year’s e-commerce sales experienceMS Office literateExcellent communication both verbal and writtenGrade 12 /MatricCriminal Clear Should you not hear from us within 14 days, kindly consider your application unsuccessful.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA4XzE4Mzk1MF9fNDk3P3V0bV9zb3VyY2U9Z3VtdHJlZSZ1dG1fbWVkaXVtPWZlZWQma2V5d29yZD0=&jid=1792603&xid=1108_183950
3h
1
SavedSave
IT RISK MANAGER (POSV3)CenturionR 900k to R 1,2m per annumRole PurposeClient is looking for a highly motivated individual who is able to work at Information Technology (IT) management and MI leadership levels to ensure that IT risk within MI is well managed within the risk appetite of the business.Experience and QualificationsA relevant degree in Computer Science, Information Technology, Risk Management or equivalent at NQF level 8.At least 4 years in an IT or information security risk management role.Reporting lineThis role will ultimately report to the Chief Risk Officer, with a dotted reporting line to the Chief Information Officer. The role will not have any direct reports but will be required to work closely with other members of the risk management function, as well as members of management.Responsibilities and work outputsTake overall accountability of the IT risk management function in the business, ensuring that the objectives of IT risk management meet the business strategic objectivesKnowledgeRequires an in-depth knowledge of information technology issues, techniques and implications across a wide variety of existing information technology platformsIn-depth understanding of risk management practicesKnowledge of the relevant regulatory, legislative, governance, risk and compliance landscapes would be beneficial to the roleUnderstanding of Enterprise Risk Management (ERM) and Own Risk and Solvency Assessment (ORSA) practices and philosophies would also be beneficial to the role
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA4XzE4MzkzM19fNDk3P3V0bV9zb3VyY2U9Z3VtdHJlZSZ1dG1fbWVkaXVtPWZlZWQma2V5d29yZD0=&jid=1792590&xid=1108_183933
3h
1
SavedSave
Procurement Officer Epping Cape Town Our manufacturing/production client in Epping is looking for a Procurement Officer 5 years of FMCG FOOD packaging experience. Salary very negotiable plus benefits Min Requirements Degree in Procurement Management / Supply ChainMinimum 5 years in FMCG FOOD procurement / senior buyer role preferably in packaging.Minimum of 5 years experience within a Procure Buying roleExperienced in the procurement of raw and packaging materialsResponsibilities:Review historical and competitive costs to identify cost savings opportunities and variances.Source and negotiate new raw products for manufacturing/production.Analyse category, service, material, and supplier costs to provide key decision information.Review financial goals and provide metrics to understand and report on initiatives and cost structure.Assist in the selection of appropriate suppliers and contractorsEthical purchasing standards and costingDraft an appropriate service-level agreementWork with internal stakeholders (sales and production) to determine procurement needs, quality and delivery requirements.Responsible for order placement timing, supply/demand alignment, material replenishment and supplier performanceCost-saving budgeting and targetingSet and plan how to achieve supplier accreditation and service-level managementPayment terms negotiation, optimization and managementInitiate and keep track of ordersReconcile or resolve order discrepancies with supplies.Monitor delivery times to ensure they are on timeMaintain good relationships with suppliers and renegotiate prices on a regular basisApply online Frogg Recruitment
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA4XzE4MzkxMF9fNDk3P3V0bV9zb3VyY2U9Z3VtdHJlZSZ1dG1fbWVkaXVtPWZlZWQma2V5d29yZD0=&jid=1792576&xid=1108_183910
4h
SavedSave
Our company is looking to hire and assistant office administrator.
We require someone who is hardworking, pays attention to detail and a fast learner.
Please email me your CV together with a picture of yourself and your salary expectations.
This position will best suit a school leaver as this is a junior position.
Must have own transportation.
trish@ezintsha.com
5h
2
SavedSave
Admin Dame met ondervinding
Admin Dame 2 tot 3 dae per week met ondervinding vir Restaurant in Waverley Pretoria Stuur CV en ID na waverleyrestaurant@gmail.com (Moenie bel stuur sleg e-pos ).
Groete
Kobus Salary: R300 per dag + ete
5d
1
SavedSave
Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a supportive and engaging working environment, taking pride in our people first approach. We are recruiting for an experienced Urdu Speaking Customer Service Agent to join our WFO team based in Johannesburg.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both Urdu and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures. Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills). Salary and working hours:
• Market related, based on the level of exper...Job Reference #: 202638
5d
1
Our client based in Century City is seeking Sotho Speaking Customer Service Advisor.
The key objective of the role is to identify and understand customer needs, delivering a first class customer service to increase the profitability of the business while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general contract and transactional inquiries.
Experience:
• Minimum of 12 months unbroken inbound call centre experience
• Customer service experience
• Administration experience
• Experience in healthcare, insurance, financial or administration industry and knowledge of relevant legislative environment is highly desirable (advantageous) Requirements:
• Passed Grade 12
• Fluent in Sotho (Read, Write, Speak)
• Fluent in English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record
• Available immediately
• Fixed Term Contract
• Own transport (Advantage) Key responsibilities may include, but are not limited to:
• Answer call and respond to customer requests
• Provide customers with product and service information
• Identify, research, and resolve customer issues using the in-house operating system
• Complete call logs and reports
• Assisting irate members and escalate when required to senior agents/team leader
• Ensure own productivity levels are maintained, and quality standards are met at all times
• Performing daily administrative functions and accurately capturing required information to various CRM systems
• Adhere to and support Company policies and practices
• Ensure that cases are reviewed and actioned
• Monitor Average Handling Time in line with standards
• Adhere to work schedule / occupancy and monitoring work flow
• Ensure that SLA is adhered to and cases to be completed in agreed SLA times
• Maintain customer quality according to set standards and business process
• Ensure full compliance to business process, legislation and standard operating processes Critical Skills/ Competencies:
• Excellent communicator with all levels in an organisation (verbal and written)
• Solution Driven
• Excellent problem-solving and Accuracy skills
• Self-starter, motivated, takes initiative and can work independently
• Confident in operating in a dynamic environment
• Flexibility and agility
• Resilient mind-set
• Ability to adapt to different situations as they arise (adaptive thinking)
• Ability to operate in a team environment
• Ability to prioritise deliverable and work load accordingly (good organisational skills) Salary and working hours:
• The salary, R9000
• Monday to Friday 08:00 to 17:00
• Every second Saturday 08:00 till 12:00 Office Location:
• Century City
Should you wish to apply for the position, please apply directly via this job board, please ensure that you quote reference number 202676 in subject heading or email body.
Surgo (Pty) Ltd will consider all applications in...Job Reference #: 202676
5d
1
Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a supportive and engaging working environment, taking pride in our people first approach. We are recruiting for an experienced Latin Spanish Speaking Customer Service Agent to join our WFO team based in Durban.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both Latin Spanish and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures. Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills). Salary and working hours:
• Market related, based on the le...Job Reference #: 202651
5d
1
SavedSave
Surgo (PTY) Ltd. has partnered with a global analytics and digital solutions company serving industries including insurance, healthcare, banking and financial services, media, retail, and others. They aim to bridge the gap between digital expectations and real outcomes for international companies with Digital Intelligence.
Our client is recruiting for an Office 365 Consultant to join their team based in Cape Town.
The Office 365 Consultant will be responsible for leading requirements gathering sessions, document requirements, run projects and implement smaller solutions based on low code approach with the business responsibilities.
Responsibilities:
• Produce high quality documentation
• Assist in the decision-making process to determine the best solutions and approaches for projects
• Work with technical teams to help them define the best technical solution
• Build and configuration of solutions using native features
• Prototyping and proof of concept development
• Gather requirements and create specifications
• Run information gathering workshops Requirements:
• Professional experience with Office 365 including SharePoint, Microsoft Teams, Yammer, OneDrive, Stream, Power Apps, and Power Automate (Flow), Microsoft Forms
• Professional experience in Power Platform (Power Apps Portals, Canvas and Model Driven Apps, Power Automate, Power BI) and Common Data Service
• Professional experience of the methods and tools used to customize and extend Office 365
• Experience in Workflow Process tool for Office 365 like Nintex, K2
• Solution Design, wire framing; ensuring the design and layout are in keeping with the requirements
• Strong workshop, facilitation and presentations skills
• Good understanding of DevOps
• Good understanding of testing methodologies
• Certifications Six Sigma, Lean, Agile desirable
• Work proficiency in English required Salary: Market Related
Working Hours: Monday to Friday (08:00am till 17:00pm)
Should you wish to apply for the position, please apply directly via this job board, please ensure that you quote reference number 202505 subject heading or email body.
Surgo (Pty) Ltd will consider all applications in terms of its Employment Equity (EE) and is committed in maintaining diversity in its appointments. Surgo (Pty) Ltd, therefore also encourages people with disabilities and from other diverse backgrounds to apply. Due to the high volume of applications, should you not receive feedback within three months upon submission, you can assume your application was unsuccessful and we encourage you to reapply. Please note that as a registered member of APSO, Surgo (PTY) Ltd. does not hold applicants accountable for any application fee.
Your CV will be kept on our database for us to contact you should any future vacancies become available. If you do not wish for us to keep your CV for any other positions, please email recruitment@surgo.co.za.Job Reference #: 202505
5d
1
Our client based in Century City is seeking Venda Speaking Customer Service Advisor.
The key objective of the role is to identify and understand customer needs, delivering a first class customer service to increase the profitability of the business while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general contract and transactional inquiries.
Experience:
• Minimum of 12 months unbroken inbound call centre experience
• Customer service experience
• Administration experience
• Experience in healthcare, insurance, financial or administration industry and knowledge of relevant legislative environment is highly desirable (advantageous) Requirements:
• Passed Grade 12
• Fluent in Venda (Read, Write, Speak)
• Fluent in English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record
• Available immediately
• Fixed Term Contract
• Own transport (Advantage) Key responsibilities may include, but are not limited to:
• Answer call and respond to customer requests
• Provide customers with product and service information
• Identify, research, and resolve customer issues using the in-house operating system
• Complete call logs and reports
• Assisting irate members and escalate when required to senior agents/team leader
• Ensure own productivity levels are maintained, and quality standards are met at all times
• Performing daily administrative functions and accurately capturing required information to various CRM systems
• Adhere to and support Company policies and practices
• Ensure that cases are reviewed and actioned
• Monitor Average Handling Time in line with standards
• Adhere to work schedule / occupancy and monitoring work flow
• Ensure that SLA is adhered to and cases to be completed in agreed SLA times
• Maintain customer quality according to set standards and business process
• Ensure full compliance to business process, legislation and standard operating processes Critical Skills/ Competencies:
• Excellent communicator with all levels in an organisation (verbal and written)
• Solution Driven
• Excellent problem-solving and Accuracy skills
• Self-starter, motivated, takes initiative and can work independently
• Confident in operating in a dynamic environment
• Flexibility and agility
• Resilient mind-set
• Ability to adapt to different situations as they arise (adaptive thinking)
• Ability to operate in a team environment
• Ability to prioritise deliverable and work load accordingly (good organisational skills) Salary and working hours:
• The salary, R8000
• Monday to Friday 08:00 to 17:00
• Every second Saturday 08:00 till 12:00 Office Location:
• Century City
Should you wish to apply for the position, please apply directly via this job board, please ensure that you quote reference number 202673 in subject heading or email body.
Surgo (Pty) Ltd will consider all applications in...Job Reference #: 202673
5d
1
SavedSave
Our client, who has been in the property market for four decades, and amongst the top 5 property brands in the country, is looking to build a new team of expert and dedicated agents for their Atlantic Seaboard Branches (Greenpoint, Hout Bay and Camps Bay).
Are you exceptional, young, hungry and want to join the property industry? Look no further this just might be the perfect opportunity for you.
Requirements:
• 2 years+ experience in the industry,
• Must have an extensive track record
• Must have an excellent sales background with great networking skills, and a strong presence on social media
• Must have own transport
• Must be creative
• Will have to attend weekly strategy meetings How our client strand out from the rest?
• You will receive comprehensive support from our Head Office, as well as our two franchisee owners. Our owners will not compete with agents on Sales and Rentals but will funnel leads and provide ongoing support for agents
• Each agent has a dedicated canvassing area, which includes exclusive territories within Cape Towns most desired areas. Each agent will be given a territory to handle and there will only be 1-3 agents per territory, which gives each agent a much larger roster of properties
• There are 2 full time canvassers on board (one in office and one online) to provide leads and support agents
• Full time in-house admin person to support the team with admin, contracts, invoices, etc.
• Each agent will be fully supported with all the necessary Marketing and Social Media material, Images and Content
• Each agent will be provided with their own monthly Marketing budget, over and above the companies Marketing and Social Media budget. This provides for: business cards, events, flyers, and client gifts Benefits:
• Monthly Team Building Events
• Yearly Incentive:10% based on 3% market share of your territory
• All Star Incentive: Each agent gets 2% commission on everything that is sold by the entire team for the year
Should you wish to apply for the position, please apply directly via this job board, please ensure that you quote reference number 202597 subject heading or email body.
Surgo (Pty) Ltd will consider all applications in terms of its Employment Equity (EE) and is committed in maintaining diversity in its appointments. Surgo (Pty) Ltd, therefore also encourages people with disabilities and from other diverse backgrounds to apply. Due to the high volume of applications, should you not receive feedback within three months upon submission, you can assume your application was unsuccessful and we encourage you to reapply. Please note that as a registered member of APSO, Surgo (PTY) Ltd. does not hold applicants accountable for any application fee.
Your CV will be kept on our database for us to contact you should any future vacancies become available. If you do not wish for us to keep your CV for any other positions, please email recruitment@surgo.co.zaJob Reference #: 202597
5d
5
Dear potential candidate:
Do you want to be a part of a company where staff are being respected and hard work and dedication being noticed and appreciated? We offer a work environment where people can grow and based on their performance and commitment can excel within the company.
We are focussed and dedicated and work hard to ensure we meet our targets, to offer annual increases and performance bonuses. We believe that “hard work pays” and we work hard as a team to achieve our goals. Teamwork is one of our core values and we believe that teamwork helps us to grow together and create a working environment where people look out for each other.
If you are an individual who is serious about your future and personal growth, please look at the current opportunity that we have available to grow our team.
We are looking for an experienced individual to fulfil the role as Technical Buyer and Stock Controller to join our dynamic team. We operate in the Electronic Security and Building Systems industry and are well established within the industry.
Our market focus is: Electronic Security & Building Systems including: Access Control, CCTV & Fire Detection Systems and various Networking infrastructure.
We require a minimum of 3 years relevant experience in the same or in a similar Technical field, this is a definite pre-requisite. Please do not apply if you do not have any previous technical buying and stock controlling experience.
If you are aged between 25 – 45 and looking for a new exciting career opportunity, please send your detailed CV with a recent colour photo and contactable references to hr@integratek.co.za
Responsibility:• Sourcing and buying of stock (e-Works Software)
• Stock planning and forecasting
• Effectively managing order delivery dates
• Supplier management
• Build relationships with suppliers
• Good negotiator and trader
• Good communication & listening skills
• Excellent customer service and relationship skills
• Diligent, energetic and consistent
• Honest, trustworthy, reliable and punctual
• Willingness to learn
• Results driven and attention to detail
• Managing Warranty items
Minimum experience is a definite pre-requisite:
• Minimum of 3 years Electronic/Technical stock buying and management experience
• Strong negotiation skills
• Experience in building relationships with suppliers
• Experience with MS Office, Outlook & Excel
• Excellent communication skills - verbal and written
• High level of attention to detail and accuracy
• Strong planning and organising skills
• Strong interpersonal skills
• Self-managed and self-motivated
• Own transport with a valid driver’s license
In return for your commitment and dedication we offer:
• 13th cheque/annual bonus
• Pension & disability benefits
• Market related Salary
• Job specific personal development plan
Please apply by e-mailing a detailed professional CV with references to hr@integratek.co.za
Please note:
Should you not hear from us within 4 weeks, please consider your application unsuccessful. We advertise on a permanent basis to find suitable candidates to expand and grow the company.
Thank you, we look forward to receive your updated and most recent CV.
Job Reference #: TechnicalBuyer
5d
1
Our client based in Century City is seeking Tswana Speaking Customer Service Advisor.
The key objective of the role is to identify and understand customer needs, delivering a first class customer service to increase the profitability of the business while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general contract and transactional inquiries.
Experience:
• Minimum of 12 months unbroken inbound call centre experience
• Customer service experience
• Administration experience
• Experience in healthcare, insurance, financial or administration industry and knowledge of relevant legislative environment is highly desirable (advantageous) Requirements:
• Passed Grade 12
• Fluent in Tswana (Read, Write, Speak)
• Fluent in English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record
• Available immediately
• Fixed Term Contract
• Own transport (Advantage) Key responsibilities may include, but are not limited to:
• Answer call and respond to customer requests
• Provide customers with product and service information
• Identify, research, and resolve customer issues using the in-house operating system
• Complete call logs and reports
• Assisting irate members and escalate when required to senior agents/team leader
• Ensure own productivity levels are maintained, and quality standards are met at all times
• Performing daily administrative functions and accurately capturing required information to various CRM systems
• Adhere to and support Company policies and practices
• Ensure that cases are reviewed and actioned
• Monitor Average Handling Time in line with standards
• Adhere to work schedule / occupancy and monitoring work flow
• Ensure that SLA is adhered to and cases to be completed in agreed SLA times
• Maintain customer quality according to set standards and business process
• Ensure full compliance to business process, legislation and standard operating processes Critical Skills/ Competencies:
• Excellent communicator with all levels in an organisation (verbal and written)
• Solution Driven
• Excellent problem-solving and Accuracy skills
• Self-starter, motivated, takes initiative and can work independently
• Confident in operating in a dynamic environment
• Flexibility and agility
• Resilient mind-set
• Ability to adapt to different situations as they arise (adaptive thinking)
• Ability to operate in a team environment
• Ability to prioritise deliverable and work load accordingly (good organisational skills) Salary and working hours:
• The salary, R8000
• Monday to Friday 08:00 to 17:00
• Every second Saturday 08:00 till 12:00 Office Location:
• Century City
Should you wish to apply for the position, please apply directly via this job board, please ensure that you quote reference number 202675 in subject heading or email body.
Surgo (Pty) Ltd will consider all applications ...Job Reference #: 202675
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1
Our client based in Century City is seeking Swati Speaking Customer Service Advisor.
The key objective of the role is to identify and understand customer needs, delivering a first class customer service to increase the profitability of the business while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general contract and transactional inquiries.
Experience:
• Minimum of 12 months unbroken inbound call centre experience
• Customer service experience
• Administration experience
• Experience in healthcare, insurance, financial or administration industry and knowledge of relevant legislative environment is highly desirable (advantageous) Requirements:
• Passed Grade 12
• Fluent in Swati (Read, Write, Speak)
• Fluent in English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record
• Available immediately
• Fixed Term Contract
• Own transport (Advantage) Key responsibilities may include, but are not limited to:
• Answer call and respond to customer requests
• Provide customers with product and service information
• Identify, research, and resolve customer issues using the in-house operating system
• Complete call logs and reports
• Assisting irate members and escalate when required to senior agents/team leader
• Ensure own productivity levels are maintained, and quality standards are met at all times
• Performing daily administrative functions and accurately capturing required information to various CRM systems
• Adhere to and support Company policies and practices
• Ensure that cases are reviewed and actioned
• Monitor Average Handling Time in line with standards
• Adhere to work schedule / occupancy and monitoring work flow
• Ensure that SLA is adhered to and cases to be completed in agreed SLA times
• Maintain customer quality according to set standards and business process
• Ensure full compliance to business process, legislation and standard operating processes Critical Skills/ Competencies:
• Excellent communicator with all levels in an organisation (verbal and written)
• Solution Driven
• Excellent problem-solving and Accuracy skills
• Self-starter, motivated, takes initiative and can work independently
• Confident in operating in a dynamic environment
• Flexibility and agility
• Resilient mind-set
• Ability to adapt to different situations as they arise (adaptive thinking)
• Ability to operate in a team environment
• Ability to prioritise deliverable and work load accordingly (good organisational skills) Salary and working hours:
• The salary, R9000
• Monday to Friday 08:00 to 17:00
• Every second Saturday 08:00 till 12:00 Office Location:
• Century City
Should you wish to apply for the position, please apply directly via this job board, please ensure that you quote reference number in 202672 subject heading or email body.
Surgo (Pty) Ltd will consider all applications in...Job Reference #: 202672
5d
1
Our client based in Cape Town, South Africa, is looking to recruit an experienced German Speaking Customer Sales and Service Representative - Hybrid to join their ever-expanding organisation, servicing a prestigious airline brand.
If you are career driven and looking to grow your international experience, this is a perfect opportunity for you!
Your Role as CSSR:
• Service a prestigious airline brand on various work streams
• Assist passengers, in in both English and German, with pre and post flight departure travel-related queries
• Work on renowned airline reservations systems and handle outbound voice calls, written correspondence and other multimedia channels daily
• Fully paid product and systems training provided
• Daily interactions with international passengers (i.e. queries, compliments)
Hybrid Requirements:
Should be located in the Western Cape region Should be able to train remotely from employment date Should be able to work from office on days when requested to, at least bi-weekly Working hours:
• Full time contract (40 Hours per week)
• Flexible rotational shifts 08h00 till 17h30 (Monday - Sunday) Requirements:
• Native level proficiency in German language: Verbal and Written skills essential (Advanced level)
• Permanent residence permit or South African ID
• Flexibility to work rotational shifts as above
• Excellent customer service skills (essential)
• Experience in call centre or travel and tourism industry (preferred)
• Excellent computer literacy and technical skills
• Knowledge and experience on MS Office products and able to work on Windows-based operating systems
• Previous experience on travel reservations systems is beneficial
• Own transport
• Experience our multi-cultural work environment with colleagues from all over the world
• Required to meet specific key performance indicators and meet expected client service levels
• Demanding and time-sensitive call centre environment
• No criminal record Should you wish to apply for the position, please apply directly via this job board, please ensure that you quote reference number 202228 in subject heading or email body.
Surgo (Pty) Ltd will consider all applications in terms of its Employment Equity (EE) and is committed in maintaining diversity in its appointments. Surgo (Pty) Ltd, therefore also encourages people with disabilities and from other diverse backgrounds to apply. Due to the high volume of applications, should you not receive feedback within three months upon submission, you can assume your application was unsuccessful and we encourage you to reapply. Please note that as a registered member of APSO, Surgo (PTY) Ltd. does not hold applicants accountable for any application fee.
Your CV will be kept on our database for us to contact you should any future vacancies become available. If you do not wish for us to keep your CV for any other positions, please email recruitment@surgo.co.zaJob Reference #: 202228
5d
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