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A steel supplier in the Umbilo area is
looking for hard working, trustworthy code 8 drivers to perform collections and
deliveries among other general tasks..
Minimal driving experience is required but
knowledge of routes around Durban would be beneficial. Candidates also need to
have basic mathematics skills as well as be able to measure dimensions of goods
accurately.
Suitable applicants can submit their CV to
hr@harkus,co,za
11h
Umbilo
Results for jobs with no experience needed in Jobs in Durban
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Location: KZN (Residence in this area is a requirement)We are seeking a Regional Sales Coach with pharmaceutical expertise, with a minimum of 5 years of experience as a Sales Representative in this field. The primary goal is to expand our clients customer base and provide mentorship to the Sales Representatives.To be successful in this role, you should have previous experience managing the operation of a team while taking accountability for reaching targets.The role requires the capability to effectively supervise a sales team remotely and set profitable goals.The ideal candidate must possess a combination of excellent communication skills with a strategic mindset.You will be required to ensure your area of responsibility meets and exceeds the expectations of the business objectives and contributes to the companys success.Coaching of the sales team is of the utmost importance, to ensure that the team members maintain high standards and relevance in their respective field of work.ResponsibilitiesResponsible for SalesCreate regional sales plans in alignment with business objectivesSupport representatives & key account managers with day-to-day operationEvaluate customer and individual performancesReport on regional sales resultsIdentify hiring needs, select and train new sales representativesDeliver the annual budget for the area of responsibilityAnalyse regional market trends and discover new opportunities for growthAddress potential problems and suggest prompt solutionsParticipate in decisions for expansion or acquisitionSuggest new services/products and innovative sales techniques to increase customer satisfactionContinually update own knowledge and provide training and coaching to staff on a regular basisConduct field visits with staff to evaluate performance & marketing strategy executionDevelop a strong and cohesive team that supports each otherDaily & Periodic DutiesAttend & host daily huddle meetingsExecution of daily 4Dx lead measuresDeliver daily sales goalsDaily system compliance on Repwise, Power BI, Smartsheet, Sweet process (SOP)Attend & host sales team weekly accountability meetingSubmit & Manager sales team weekly 4Dx resultsSubmit weekly route plannerAttend & host sales team monthly accountability meetingSubmit monthly business review reportSubmit monthly travel planningDeliver monthly 4Dx requirementsMINIMUM REQUIREMENTSEducationMatricBSc/BA in business administration, sales or relevant fieldExperienceMinimum 5 Year Sales Representative ExperiencePrevious management experience will be an advantageExperience in sales and providing solutions based on customer needsStrong communication and interpersonal skills with aptitude in building relationships with professionals of all organisational levelsExcellent organisational skillsAbility in problem-solving and negotiationSkillsRepwisePower BISmartsheetSweet Process (SOPs)Behavioural QualitiesProfessional AttitudeGoal Oriented and AmbitiousSelf-Motivated and AccountableStrong & Effective C
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA4XzE3Njk2NF9fNDk3P3V0bV9zb3VyY2U9Z3VtdHJlZSZ1dG1fbWVkaXVtPWZlZWQma2V5d29yZD0=&jid=1776012&xid=1108_176964
7min
1
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Our client in the Truck Industry is seeking a Sales Manager in Pinetown, Durban.
Duties:
Managing organizational sales by developing a business plan that covers sales, revenue, and expense controls.
Meeting planned sales goals.
Setting individual sales targets with the sales team.
Tracking sales goals and reporting results as necessary.
Overseeing the activities and performance of the sales team.
Coordinating with marketing on lead generation CMS.
The ongoing training of your salespeople.
Developing your sales team through motivation, counseling, and product knowledge education.
Promoting the organization and products.
Understand our ideal customers and how they relate to our products.
Contributes to team effort by accomplishing related results as needed.
Any other reasonable and lawful duties required by the Dealer Principal from time to time.
Liaise with Workshop and Parts regarding sales staff enquiries.
Time manages sales staff to maximize the best use of their time.
Handle customer concerns above the normal scope of the sales person.
Negotiate discounts to maximize Retained Gross Profit.
Set sales meetings and pipeline recording.
Meet with the Dealer Principal weekly to update the status of the New Vehicle Sales Dept.
Requirements:
Minimum 3 years experience in a similar role
Experience managing and directing a sales team.
Excellent written and verbal communication skills.
Experience in planning and implementing sales strategies.
Experience in customer relationship management.
Code 8 license.
Matric or higher.
Commercial experience.
Personal Attributes:
Dedication to providing great customer service.
Ability to lead a sales team.
Management and leadership skills
Strong communication skills.
SECTOR: Automotive
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93ZWJhcHAucGxhY2VtZW50cGFydG5lci5jb20vd2kvYXBwbGljYXRpb25fZm9ybS5waHA/aWQ9c3RhZmZzb2xzJnZhY2FuY3lfcmVmPUUuTDAwMjA0NS9BSw==&jid=1812340&xid=E.L002045/AK
3h
SavedSave
A steel supplier in the Umbilo area is
looking for hard working, trustworthy code 8 drivers to perform collections and
deliveries among other general tasks..
Minimal driving experience is required but
knowledge of routes around Durban would be beneficial. Candidates also need to
have basic mathematics skills as well as be able to measure dimensions of goods
accurately.
Suitable applicants can submit their CV to
hr@harkus,co,za
11h
1
SavedSave
Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a supportive and engaging working environment, taking pride in our people first approach. We are recruiting for an experienced Urdu Speaking Customer Service Agent to join our WFO team based in Durban.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both Urdu and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures. Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills). Salary and working hours:
• Market related, based on the level of experience ...Job Reference #: 202639
3d
1
Thekwini TVET College invites suitably qualified and experienced officials to apply for the following contract post:
*HEAD OF DIVISION: ENGINEERING STUDIES (PL3) X1*
*PERMANENT*
*CAMPUS: SPRINGFIELD *
*REF: SPR 04/03/2022*
*NOTCH: R421 473.00 PA*
* Matric certificate or equivalent
* A recognized tertiary qualification in Mechanical Engineering (REQV 13)
* Teaching qualification in secondary/higher
* Valid SACE registration
* Minimum of three (3) years teaching/lecturing experience at a TVET College
* Minimum two (2) years’ management experience in a TVET College
* Sound engineering subjects knowledge and work-related applications
* Computer literacy (Ms Office)
* Knowledge of examination and assessment policies
* Knowledge of the CAP and Coltech systems
* Leadership and management skills, good communication skills and interpersonal skills, passion for learning and teaching as well as good record keeping and administrative skills
* Ability to plan ahead and apply good time management skills
* Problem solving skills
* Organization skills to ensure effective quality teaching and learning
* Be able to make decisions on operational matters and implementation
* Driver’s licence
* Deputize the Campus Manager in managing the campus and promoting the education of students in a proper manner
* Maintain a total awareness of the administrative procedures across the entire range of campus activities and functions
* Engage in class teaching as per workload of the relevant post and campus needs
* Monitor and advise on curriculum delivery of programmes offered in the Campus
* Review PQM regularly
* Monitor teaching and learning through LMS
* Manage and supervise enrolment , assessment and examination processes
* ISAT and ICASS coordination
* Generate staff and student report of attendance and performance
* Assist the Campus in overseeing student welfare
* Guide and supervise the work and performance of staff
* Compile report to the Campus Manager
* Manage and facilitate student work based experience and lecturer workplace integrated learning.
*CLOSING DATE: FRIDAY, 25 March 2022,*
*TO BE INCLUDED IN THE APPLICATION:*
* Applications must be submitted on the prescribed Z83 (obtainable from any Public Service Department or on the internet at ((www.gov.za/document)(http://www.gov.za/document)), which must be completed in full, originally signed and dated by the applicant
* Applications must be accompanied by a covering letter clearly indicating experience in the post applying for, a detailed Curriculum Vitae *indicating subjects and level(s) taught*
* Copies of Qualifications and *Academic Record indicating subjects passed*, Identity Document, Valid SACE registration and Drivers Licence (where applicable)
* A copy of the SAQA certificate of verification of qualifications must be attached for all foreign qualifications
* Assist with daily running of the campus
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1XzI1NzMyX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1190076&xid=1555_25732
2y
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A dynamic Managed IT Services Provider in Durban seeks the expertise & strong leadership of proactive Technical Manager with the ability to translate vision into strategy and guide execution. Your role will entail ensuring Quality and Standards of services provided, and advice offered are upheld while being responsible for the successful functioning of the Technical Team and the service it provides. This will be achieved through ensuring the respective appropriate tooling, platforms, measurements, processes, training, feedback, mentorships, coaching, and review mechanisms are in place for each staff member and team of staff members. The ideal candidate must have a suitable Degree/Diploma and industry-related Certifications, 10+ years experience in IT including 5+ years managing people in a leadership or management role. You will require solid knowledge of MSP RMM Platforms (N-ABLE/Kaseya), VMware/vCenter and Hyper-V & experience with Server OS and associated technologies project management, installation, configuration, and troubleshooting (Windows 2019, 2016, 2012/R2, 2008, 2003, MS Exchange, Office365, AD, security).Duties:Recurring responsibilities - Daily early morning operational checks and coordination of the technical resources. Stay up to date with any active sensitive tickets or tasks, guiding the Technical Team to successful completion both from within the ticket management system and on a face-to-face basis in an effort ensure to all incidents and changes are progressed and cleared within SLA or customer set expectation. Provide ongoing coaching to the Technical Team both in the moment and proactively in training sessions where required. Work in the ticket management system, reviewing and actioning all assigned tickets that need to be dealt with by the Technical Manager. Assist the Service Manager to ensure the daily effective and efficient operations of the Support Operations Team. Function as the internal point of contact for any technical queries to and from the rest of the business. Swiftly act in the event that failure management is required, quickly grasp then take charge, pooling the correct resources and then driving the matter at hand through to resolution. Perform failure investigations as part of failure management through root cause analysis with report back to the customers and management, feeding the information back into the continuous improvement cycle. Deal with staff and customers in an efficient, professional, courteous manner. Communicate critical level status to the Account Management & Executive Teams as required where matters arise. Co-ordinate technical challenges with the Service Manager and Coordinator where required. Occasional visits to site if required for the purpose of training staff or dealing with
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMzIwXzE0MjAzX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1214874&xid=1320_14203
2y
1
CORE PURPOSE OF THE JOB The Retail Strategy Manager will oversee strategic retail initiatives that will support the development of growth plans and profitability goals within the Company. Responsible for conceptualising retail marketing ideas, making evaluative judgements and developing creative concepts for client. Responsible for enhancing the strategic partnership with key client by delivering relevant actionable insights, and strategic leadership.· Developing a shopper marketing strategy for client based on shopper insights.· Tailoring shopper marketing campaigns according to insights from consumers.· Overseeing beginning to end multi-channel shopper marketing campaigns.· Developing point of sale for use in store· Project management of various marketing campaigns.· Delivering activation plans that span the entire shopper journey.· Tracking and reporting results of various in store marketing campaigns.· Managing brand budgets and maximising return on investment.REQUIREMENTS Degree or diploma equivalent in Marketing ESSENTIALMinimum 5-10 years experience in MarketingA background in Project Management and Marketing Management would be advantageous.SA Citizens onlyMust be Criminal ClearMust reside in Durban or be willing to relocateExperience Must have assumed a leadership role within a Creative Department/Agency.Ideally should come from an advertising or marketing backgroundThe candidate should have significant creative design experience as well as considerable knowledge of the retail market.Has experience relative to conducting creative pitches to customers.Behaviours, Knowledge, Skills and Attributes Must be an exceptional thinker and visionary in thoughtExcellent design skills, including typography, layout, colour and conceptualStrong communication, inter-personal, leadership skillsA keen understanding of people, management processes, and customers needsMust be customer focused and flexible with good relationship-building skillsWork with multiple projects under strict deadlinesCandidate must be creative, imaginative, persistent, and able to communicate their ideas in writing, visually, and verbally.Must be well-read, open to new ideas and influences and quick to react to changing trends.Good business sense and sales ability with strong presentation skills.Great collaborative skills, rigorous analytical skills and strong creative driveTechnical skills Strong technical ability in conceptual and structural designAbility to develop project plans, schedules, work breakdown structures and to lead and coordinate projects.Skilled in organizing resources and establishing priorities.Familiar with Apple Mac and Microsoft Office
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5Xzg0MTkyX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1214607&xid=1109_84192
2y
1
SavedSave
Branch Manager Pest Control Officer - Durban A company in Durban in the pest control, hygiene and fumigation industry has a vacancy for a Branch Manager (must be a registered Pest Control Officer).JOB FUNCTIONTo manage all operational activities of the branch including promoting the sales of pest control, hygiene and fumigation servicesQUALIFICATIONS/EXPERIENCE• Grade 12• At least 1-2 years’ experience as a branch manager in the pest control, hygiene and fumigation services industry• At least 3 – 5 years’ experience as a sales rep in the pest control, hygiene and fumigation services industry• Must have a PCO registration with Fumigation listed on their certificate. (Pest Control Officer, registered with the Department of Agriculture with permission to do fumigations)DUTIES & RESPONSIBILITIES INCLUDE:• Manage the day to day activities of the branch• Manage the call activity reporting weekly• Manage the Sales Reporting weekly• Manage monthly call reporting measurement• Manage monthly sales reporting measurement• Weekly reporting / feedback to Sales Reps - Call Reports and Sales Reports• Manage Sales Targets• Manage Call Activity Targets• Training of sales team where need be• In market meetings with Sales Reps / site surveys /Tender meetings, briefings• Assist Sales Team with identifying target markets• Assist Sales team with CRM ( Customer Relations Management) especially customer retention• Manage relationships with Top Key Accounts in conjunction with Sales Reps• Identify Group based sales opportunities / cross selling opportunities• Hold Sales Meeting with team feedback and strategy• Prepare Monthly Sales Reports for Head Office• Share Monthly Sales Tracking reports with Head Office• Supply Financial Manager(head Office) with Monthly sales for Auditing of Commission payable• Supply report of achieved Incentive Targets for payment to Financial Manager• Support admin staff with Debtors collections when necessary• Support Sales Reps with resolving customer complaints when need beSalary is market related.Apply with CV in MS Word, stating current salary and availability.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMjY2XzUwMzE4X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1189756&xid=1266_50318
2y
1
SavedSave
Stripper & Assembler NeededGood day We at ultimate cars are looking for a stripper and Assembler to work at our busy approved panel shop. 5 + years experience required.Age 35-45.Must have own tools . Kindly forward your cv to reception@ultimatecars.co.za
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMjY2XzUwMjM1X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1189679&xid=1266_50235
2y
1
SavedSave
Responsibilities:? Build your own insurance portfolio by:? Being able to prospect for new clients through networking, Cold calling and doordoor canvasing for new business? Effective communication with both internal stakeholders and clients.? Conduct a comprehensive risk evaluation for the client.? Providing solutions to clients by selling short term products alignedto the needs of the client.? Drafting, tracking and measurement of your personal business plan.? Providing on-going service and support to your individual client base (amendments,renewals, claims etc.).? Retention of existing business including renewal discussion in line with FAIS? Developing internal/external relationships with clients.? Continuous building of your client base hence securing future income.? Keeping abreast with the commercial insurance market changes and developments.? Achieving/Exceeding targets consistently? Providing feedback to line management when requested.? Attending all weekly and adhoc team meetings.? Working closely with internal stakeholders that is, underwriting/actuarial, claims as wellas surveying.? Adhering to all quality standards and measures in place.Qualification and ExperienceEssential? Completed Matric or National Senior Certificate? FAIS credits/Full Insurance Qualifications (depending on Dofa)? RE5 (depending on Dofa)? Must have your own reliable transport? Valid code B drivers licenseCompetencies :? Self-starter? Communication (verbal and written) in English? Numerical & mathematical skills? Team supervisory skills? Confident and enthusiastic self-starter who can take initiative? Must be able to work independently as well as part of a team - balances team andindividual responsibility, provides and accepts feedback? Analytical skills? Problem-solving skills? Relationship management skills? Presentation and facilitation skills? Resilience - Ability to work well under pressure in dynamic environment? Flexible and adaptable? Influential, concise, rational and practical communicator? Creative flair and innovative thinker? Relationship management? Discretion, judgment and high levels of trust
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5XzUwODM0X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1130213&xid=1109_50834
2y
5
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Hello KwaMashu! We rewrote the rules and changed the way agents sell and rent property in South Africa!
Partner with PlusGroup and unlock unlimited income potential. We use innovative technology, provide world-class inhouse virtual training and offer our partners open national territories! (Yes, list and sell anywhere in SA)
Become a Full time or Part time agent. You don’t need qualifications to apply - just show us you have the ‘go get them tiger’ spirit.
We breed pro’s. Join our family, become a PlusGroup estate agent today.Responsibility:• MUST HAVE:
- Own car
- Smartphone
- Laptop or computer or tablet
- Reliable internet
• Successful Applicants will receive:
Training + 3yr FFC Certificate
+ Marketing material
• Be your own boss
• Work remotely
• Be self-motivated, driven
• You’re never too old
• Everywhere in SA
• Have a passion for real estate
• Earn big commission
• Experience not required but sales &
marketing ability will be a plusJob Reference #: KwaMashu1
3d
5
SavedSave
Hello Chatsworth! We rewrote the rules and changed the way agents sell and rent property in South Africa!
Partner with PlusGroup and unlock unlimited income potential. We use innovative technology, provide world-class inhouse virtual training and offer our partners open national territories! (Yes, list and sell anywhere in SA)
Become a Full time or Part time agent. You don’t need qualifications to apply - just show us you have the ‘go get them tiger’ spirit.
We breed pro’s. Join our family, become a PlusGroup estate agent today.Responsibility:• MUST HAVE:
- Own car
- Smartphone
- Laptop or computer or tablet
- Reliable internet
• Successful Applicants will receive:
Training + 3yr FFC Certificate
+ Marketing material
• Be your own boss
• Work remotely
• Be self-motivated, driven
• You’re never too old
• Everywhere in SA
• Have a passion for real estate
• Earn big commission
• Experience not required but sales &
marketing ability will be a plusJob Reference #: Chatsworth1
3d
SavedSave
We have a great opportunity for a passionate massage therapist at our beautiful spa. We are looking for qualified professionals that engage in the best wellness therapies and massage treatments to our clients. You will offer a full range of treatments to fulfil different client needs and objectives.Requirements- 2 year of experience or more in the spa industry working with skin.-Certification is necessary and/or iTec/ DUT Somatology Course would be an advantage- The ability to perform a range of massages such as sports massage, deep tissue massage, etc- Experience in vitamin drips with necessary qualification and/or experience - Excellent physical stamina and strength- Great organisation- Multi-skills (manicure and pedicure treatments)- Experience in sales will be considered an asset- Excellent knowledge of English language- Excellent communication and customer service skills- Positive attitude- Must reside in the Durban areaResponsibilities- Deliver a variety of spa services (body treatments, massages, and manicure/pedicure) in a safe and comfortable manner- Understand the body and muscles and provide appropriate treatments for each client in a comfortable manner- Create a relaxing environment - Prepare massage oils and lotions, linens, towels, and pillows before the session- Acknowledge and respond to relevant customer queries, needs and expectations- Suggest and promote retail products or additional services- Uphold hygiene standards and follow health and safety regulations- Cooperate with and report on administration on any arising issues- Apply best practices and be up to date with market trends- Maintain equipment and sample inventory of products- Keep a clean and stocked roomOur Spa is an equal opportunity employer that is committed to building a diverse and inclusive team. We encourage applications from people of all races, religions, national origins, genders, gender expressions, and ages. If you feel you meet the standards for this position, please send full CV with certificates to the email address massagetherapist031@gmail.com Closing date is the 25 May 2024 Durban South Africa*Please no time wasters. Please only submit cv if living in central Durban, and have your own transport/can get transport at 8pm on closing*
1d
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We have a great opportunity for a passionate skin therapist at our beautiful spa. We are looking for qualified professionals that engage in the best wellness therapies and skin treatments to our clients. You will offer a full range of treatments to fulfil different client needs and objectives.Requirements:- 2 year of experience or more in the spa industry working with skin.- Accredited Somatology Course (Completed) eg. iTec or DUT- Skills involving skin analysis and skin rejuvenation treatment- Sports massage/reflexology - Experience in vitamin drips and has necessary qualification or experience - Experience in sales will be considered an asset- Excellent knowledge of English language- Excellent communication and customer service skills- Positive attitude-Must reside in Durban areaResponsibilities- Deliver a variety of spa services (skin treatments, massages, waxing ect.)- Sports massage/reflexology, vitamin drips- Retailing Products- Microneedling, chemical peels, advanced facials- Laser therapy experience would be an added advantage-Develop and maintain technical knowledge of specific product lines and treatments- Maintain equipment and sample inventory of products- Acknowledge and respond to relevant customer queries, needs and expectations- Suggest and promote retail products or additional services- Uphold hygiene standards and follow health and safety regulations- Cooperate with and report on administration on any arising issues- Apply best practices and be up to date with market trendsOur Spa is an equal opportunity employer that is committed to building a diverse and inclusive team. We encourage applications from people of all races, religions, national origins, genders, gender expressions, and ages. If you feel you meet the standards for this position, please send full CV with certificates to the email address somatologist031@gmail.com Closing date is the 25 May 2024Durban, South Africa*Please no time wasters. Please only submit CV if living in central Durban, and have own transport/can get transport at 8pm on closing*
1d
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Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a supportive and engaging working environment, taking pride in our people first approach. We are recruiting for an experienced Arabic Speaking Customer Service Agent to join our WFO team based in Durban.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both Arabic and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures. Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills). Salary and working hours:
• Market related, based on the level of experie...Job Reference #: 202648
3d
5
SavedSave
Hello Point & Harbour! We rewrote the rules and changed the way agents sell and rent property in South Africa!
Partner with PlusGroup and unlock unlimited income potential. We use innovative technology, provide world-class inhouse virtual training and offer our partners open national territories! (Yes, list and sell anywhere in SA)
Become a Full time or Part time agent. You don’t need qualifications to apply - just show us you have the ‘go get them tiger’ spirit.
We breed pro’s. Join our family, become a PlusGroup estate agent today.Responsibility:• MUST HAVE:
- Own car
- Smartphone
- Laptop or computer or tablet
- Reliable internet
• Successful Applicants will receive:
Training + 3yr FFC Certificate
+ Marketing material
• Be your own boss
• Work remotely
• Be self-motivated, driven
• You’re never too old
• Everywhere in SA
• Have a passion for real estate
• Earn big commission
• Experience not required but sales &
marketing ability will be a plusJob Reference #: Point&Harbour1
3d
5
SavedSave
Hello Morningside! We rewrote the rules and changed the way agents sell and rent property in South Africa!
Partner with PlusGroup and unlock unlimited income potential. We use innovative technology, provide world-class inhouse virtual training and offer our partners open national territories! (Yes, list and sell anywhere in SA)
Become a Full time or Part time agent. You don’t need qualifications to apply - just show us you have the ‘go get them tiger’ spirit.
We breed pro’s. Join our family, become a PlusGroup estate agent today.Responsibility:• MUST HAVE:
- Own car
- Smartphone
- Laptop or computer or tablet
- Reliable internet
• Successful Applicants will receive:
Training + 3yr FFC Certificate
+ Marketing material
• Be your own boss
• Work remotely
• Be self-motivated, driven
• You’re never too old
• Everywhere in SA
• Have a passion for real estate
• Earn big commission
• Experience not required but sales &
marketing ability will be a plusJob Reference #: Morningside1
3d
5
SavedSave
Hello City Centre! We rewrote the rules and changed the way agents sell and rent property in South Africa!
Partner with PlusGroup and unlock unlimited income potential. We use innovative technology, provide world-class inhouse virtual training and offer our partners open national territories! (Yes, list and sell anywhere in SA)
Become a Full time or Part time agent. You don’t need qualifications to apply - just show us you have the ‘go get them tiger’ spirit.
We breed pro’s. Join our family, become a PlusGroup estate agent today.Responsibility:• MUST HAVE:
- Own car
- Smartphone
- Laptop or computer or tablet
- Reliable internet
• Successful Applicants will receive:
Training + 3yr FFC Certificate
+ Marketing material
• Be your own boss
• Work remotely
• Be self-motivated, driven
• You’re never too old
• Everywhere in SA
• Have a passion for real estate
• Earn big commission
• Experience not required but sales &
marketing ability will be a plusJob Reference #: CityCentre1
3d
5
SavedSave
Hello Umbilo! We rewrote the rules and changed the way agents sell and rent property in South Africa!
Partner with PlusGroup and unlock unlimited income potential. We use innovative technology, provide world-class inhouse virtual training and offer our partners open national territories! (Yes, list and sell anywhere in SA)
Become a Full time or Part time agent. You don’t need qualifications to apply - just show us you have the ‘go get them tiger’ spirit.
We breed pro’s. Join our family, become a PlusGroup estate agent today.Responsibility:• MUST HAVE:
- Own car
- Smartphone
- Laptop or computer or tablet
- Reliable internet
• Successful Applicants will receive:
Training + 3yr FFC Certificate
+ Marketing material
• Be your own boss
• Work remotely
• Be self-motivated, driven
• You’re never too old
• Everywhere in SA
• Have a passion for real estate
• Earn big commission
• Experience not required but sales &
marketing ability will be a plus
Job Reference #: Umbilo1
3d
5
SavedSave
Hello Clare Hills! We rewrote the rules and changed the way agents sell and rent property in South Africa!
Partner with PlusGroup and unlock unlimited income potential. We use innovative technology, provide world-class inhouse virtual training and offer our partners open national territories! (Yes, list and sell anywhere in SA)
Become a Full time or Part time agent. You don’t need qualifications to apply - just show us you have the ‘go get them tiger’ spirit.
We breed pro’s. Join our family, become a PlusGroup estate agent today.Responsibility:• MUST HAVE:
- Own car
- Smartphone
- Laptop or computer or tablet
- Reliable internet
• Successful Applicants will receive:
Training + 3yr FFC Certificate
+ Marketing material
• Be your own boss
• Work remotely
• Be self-motivated, driven
• You’re never too old
• Everywhere in SA
• Have a passion for real estate
• Earn big commission
• Experience not required but sales &
marketing ability will be a plusJob Reference #: Clarehills1
3d
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