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Email CV's to nathan@ultrabrokers.co.za Job Specification: Contact Center AgentJob Summary: We are seeking a dynamic Contact Center Agent who has exceptional telephonic communication skills. The agent will be responsible for cold calling, lead generating of medical practitioners for new and existing business. The agent will also be responsible for scheduling appointments for the broker as well as delivering outstanding communication through phone, email, and chat interactions, ensuring a positive experience and providing clients with information regarding the Company policies and services.ResponsibilitiesStrong communication, both written and verbal.Strong telephonic skills.Great active listening skills.Exceptional interpersonal and rapport building skills.A patient and empathetic attitude.Strong time management and organizational skills.Adaptability and flexibility.Comfortable working in fast-paced environment.Troubleshooting skills, either basic or advanced, depending on the situation at hand.Computer literacy - especially outlook.In-depth knowledge of our Company’s products and/or services.Expertise in the customer service area we focus in, such as Wealth portfolio’s, short term insurance, Financial, and other areas of our business.DutiesPitch our business to potential new clients and book appointments with medical practitioners for the financial advisor.Cold calling and sourcing of leads from the different databases - lead generating.Work closely with the financial advisors and their team.Schedule appointments for the financial advisor for new and existing business.Meet daily, weekly, and monthly targets.Know how to speak and communicate with our target market of medical professionals.Make a noticeable contribution to new business revenue.This position is for highly motivated individuals who are target driven.Note: The job specification provided above is a general outline of the requirements expected for a contact center agent role. Actual job specifications might vary based on specific organizational needs and requirements
10d
Experienced Call Center Agents Required.A Lead Generation company based in Umhlanga is seeking top achieving call center agents for local campaigns. Working hours are Monday to Friday - 8am to 5pm or as per campaign requirements. THIS IS OFFICE BOUND - NOT REMOTECampaign 1:Basic - R4500Attendance Bonus - R500Campaign 2:Basic - R7000Attendance Bonus - R1000Agents will be given an interview which determines the campaign that they are successful to begin. Training is paid for.The ideal candidates must have a proven track record, able to meet expectations and KPI's and deliver quality transfers. Email your cv to: recruitment@dsamarketing.co.zaWhatsapp your cv to: 065 842 8066 No Calls
13d
1
Do you have what it takes to join our team?
ATTENTION ALL CHATSWORTH, SHALLCROSS & DURBAN CENTRAL JOB SEEKERS!!!
We seek vibrant, energetic,
motivated, team players with a
“can do” attitude and excellent
communication skills to join our
dynamic Call Center Team.
UK OUTBOUND EXPERIENCE PREFERRABLE.
We offer:
- Flexible working hours
- Guided training ☎️
- A Stable salary
- And a great team to work with
OUR OFFICE IS BASED IN: 19 Umhlanga Plaza 4 Lagoon Drive ,Umhlanga Rocks
SEND US YOUR CV's @ careers@televate.co.za
or contact Natasha Junior on 069 126 7650
This your opportunity to build your career.
17d
Ads in other locations
Lead Generation Agents and Debt Review Agents Wanted
Are you passionate about making a difference? Join our dynamic call
center team in Chatsworth! We're looking for motivated individuals to fill the
following roles:
1. Lead Generation Agents:
Identify and
qualify potential leads.
Excellent
communication skills.
Previous
experience preferred.
2. Debt Review Agents:
Assist clients
with debt-related inquiries.
Basic knowledge
of debt review processes (its an advantage)
Previous
experience preferred.
Requirements for Both Roles:
Strong
communication and interpersonal skills.
Goal-oriented
and self-motivated.
Ability to work
in a fast-paced environment.
We Offer:
Basic salary
plus commission.
Exciting
incentives.
December bonus.
Location: Chatsworth, Durban
How to Apply: Send your resume to info@callcenterleads.co.za.
Please include the position you are applying for in the subject line.
Join us and be part of a team that values growth and success!
1d
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We are excited to announce that we are in search of a hardworking and experienced candidate to join us as a Call Center Agent.As a Call Center Agent, you will be responsible for finding out prospective customers and closing the sales. You will also be responsible for writing sales reports and creating sales proposals. Moreover, you should have detailed information on the products and services offered by the company.To perform this job role, you should have excellent sales skills and the ability to work under zero supervision. You should also possess an outstanding organizational skills and good networking skills as well.If you think you can perform this job position diligently, then send in your resume to us right away. We will love to onboard you soon.ResponsibilitiesPresenting the products and services to the customers.Identifying the potential customers via cold calling.Working in collaboration with the team members.Meeting the monthly sales goals and expectations.Taking feedbacks from the customers and working upon them.Writing sales contracts as per the company’s requirements.Making sure the customers are well informed about the sales proposal.Tracking and analyzing the sales performance metrics.Understanding the current market potentials.Resolving customers complaints and issues if any before making the sale.Building a positive relationship with the customers.Making sure to provide excellent customer service and customer satisfaction.Preparing monthly sales reports and presenting them to the higher management.Staying up-to-date on the latest technologies and developments in the industry.RequirementsGrade 12Working experience as a Call Center or a similar role in the Sales department.A proven track of sales record will be advantageous.Good networking and people skills.Excellent oral and written communication skills.Outstanding math skills.Ability to work in a team environment.Ability to offer excellent customer service skills.Ability to manage time efficiently.Ability to build a professional network.Active listening skills.Ability to handle multiple tasks and prioritize them.To apply send your CV to alicerecruiters@gmail.com
5d
1
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6 months Call Center Exp· Matric (Grade 12)· Solid understanding and experience with troubleshooting (preferably with tech/mobile products)· Computer literacy· Great communication skills with a clear and precise telephone etiquette· Ability to work well under pressure and meet performance targets· Excellent customer service skills, and a positive customer-centric attitudeWhat we offer:· Basic plus commission· Great earning potential, and competitive earnings· Career stability· Growth and advancement (we promote from within)· Uncapped commission, incentives & bonuses· Company provident fund, medical aid, and much more
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5Xzc2NzY1X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1196357&xid=1109_76765
2y
SavedSave
Experience call centre agents required for 2024 in the Chatsworth area. Minimum 6 months out bound call centre experience needed. Vehicle tracking experience will be an advantage. We offer a guaranteed basic salary + daily, weekly and monthly incentives+ uncapped commission. Should u feel u meet the above requirements, please contact Catherine on 0744101072 or email catherine@safmarketing.co.za
8d
1
SavedSave
6 months Call Center Exp(UK and USA)· Matric (Grade 12)· Solid understanding and experience with troubleshooting (preferably with tech/mobile products)· Computer literacy· Great communication skills with a clear and precise telephone etiquette· Ability to work well under pressure and meet performance targets· Excellent customer service skills, and a positive customer-centric attitudeWhat we offer:· Basic plus commission· Great earning potential, and competitive earnings· Career stability· Growth and advancement (we promote from within)· Uncapped commission, incentives & bonuses· Company provident fund, medical aid, and much more
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5XzgyMzIzX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1211076&xid=1109_82323
2y
1
SavedSave
6 months Call Center Exp(UK and USA)· Matric (Grade 12)· Solid understanding and experience with troubleshooting (preferably with tech/mobile products)· Computer literacy· Great communication skills with a clear and precise telephone etiquette· Ability to work well under pressure and meet performance targets· Excellent customer service skills, and a positive customer-centric attitudeWhat we offer:· Basic plus commission· Great earning potential, and competitive earnings· Career stability· Growth and advancement (we promote from within)· Uncapped commission, incentives & bonuses· Company provident fund, medical aid, and much more
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5Xzc5OTg5X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1205821&xid=1109_79989
2y
We are currently seeking outbound Call center agents:
Duties Include: Cold Calling Telephone Ettiquette Objection Handling Meeting Daily / Weekly / Targets Dialing from a Data base Basic Salary - R4000 - R8000 + incentives + attendance bonus
Working Hours - Mon - Friday 09:00 to 17:00
Preference will be given to candidates with Outbound Sales experience & prefrebably bilingual in more than one official language.
Interested candidates can E-mail : careersmts01@gmail.com to secure an interview
14d
1
SavedSave
6 months Call Center Exp(UK and USA)· Matric (Grade 12)· Solid understanding and experience with troubleshooting (preferably with tech/mobile products)· Computer literacy· Great communication skills with a clear and precise telephone etiquette· Ability to work well under pressure and meet performance targets· Excellent customer service skills, and a positive customer-centric attitudeWhat we offer:· Basic plus commission· Great earning potential, and competitive earnings· Career stability· Growth and advancement (we promote from within)· Uncapped commission, incentives & bonuses· Company provident fund, medical aid, and much more
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5Xzg5NzQ5X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1223305&xid=1109_89749
2y
2
IF YOU MEET OUR CRITERIA, BRING A HARDCOPY CVCompetitive basic salaryUncapped commissionDaily/weekly incentivesShift times 10am to 8pmNo weekendsNo salary issues.Lots of room for growthGood, Fun environmentBenefits - Provident fundThe
Centenary
30 Meridian Drive
4th Floor
Units 21 and 22
Umhlanga
Directions:
We are opposite Zeebies Lights, in the same building as Ignition but on the
opposite side.
1mo
1
SavedSave
Contact Centre Manager (JB1779)Durban Market Related Aligned to the Institutions vision and strategy to deliver an end-to-end seamless customer service to our student body, the Contact Centre Manager provides operational, technical and administrative management and leadership and is accountable for the management of all customer services associated tasks. This includes the management and support of the contact center in implementing and achieving set input and output standards, accountability for the contact centers performance through the monitoring of service quality, and the coaching of team leaders and contact CENTRE agents.Educational Requirements: Degree/Diploma in Contact Centre Management6-10 years contact center experienceAt least 5 years contact CENTRE experience in a senior management roleMain Purpose: To set up a fully operational contact center, implement telephony systems effectively. Motivating team managers and call CENTRE agents to achieve daily, weekly and monthly targets.Meeting call center targets set by management for both inbound and outbound activities.Reviewing and assessing results of quality and compliance and implementing the necessary action plans.Identify problem areas within our service delivery portal and setting process and practice that provide resolutionConducting of real time monitoring.Ensuring the continuous application of PIP processesManaging of employees performance driven targetsPlanning, organizing and controlling the contact CENTRE team according to dialer efficiencies (work force management for contact centers (WFM) adherence)Creating a highly productive work environment recognizing contribution, retention, attendance and rewardAnalysis and reporting of performance and strategy implementation in a clear and concise manner to all business stakeholdersKey Performance areas: Management of contact CENTRE deliveryQuality and compliance managementPerformance managementPeople ManagementReporting
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA4XzYyODI0X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1221298&xid=1108_62824
2y
SavedSave
Urgently looking for call center quality agents.. Pls msg on 0723418281...
1mo
We are a well-established call center with branches in
Chatsworth and Limpopo, specializing in Debt Review services. We are currently
expanding our team and looking for talented and motivated Call Center Agents to
join us at our chatsworth branch
Responsibilities:
•
Handle inbound and outbound calls professionally
and efficiently.
•
Engage with customers, understand their
financial situations, and guide them through the Debt Review process.
•
Provide excellent customer service and maintain
a positive and empathetic attitude.
·
Requirements:
•
Previous experience in a call center or customer
service role is preferred.
•
Strong communication and interpersonal skills.
•
Knowledge of Debt Review processes and
regulations is a plus.
•
Proficiency in English (verbal and written) is
essential.
•
Ability to work in a fast-paced environment and
meet targets.
·
Benefits:
•
Competitive salary with performance-based
incentives.
•
Professional training and ongoing support.
•
Friendly and collaborative work environment.
•
Opportunities for growth and career advancement.
If you are passionate about helping people manage their
debts, we would love to hear from you. Join our dynamic team at either our
Chatsworth branch and make a positive impact on people's lives.
To apply, please send your resume and a brief cover letter
to info@callcenterleads.co.za
Note: Only shortlisted candidates will be contacted for
interviews.
1mo
1
3-6 months Call Center Exp· Matric (Grade 12)· Solid understanding and experience with troubleshooting (preferably with tech/mobile products)· Computer literacy· Great communication skills with a clear and precise telephone etiquette· Ability to work well under pressure and meet performance targets· Excellent customer service skills, and a positive customer-centric attitudeWhat we offer:· Basic plus commission· Great earning potential, and competitive earnings· Career stability· Growth and advancement (we promote from within)· Uncapped commission, incentives & bonuses· Company provident fund, medical aid, and much more
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5XzU5OTAyX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1126478&xid=1109_59902
2y
1
SavedSave
Hi All, I am still looking for international agents to join our international sales team at the Ignition Group.We offer the following : - Basic Salary - Attendance bonuses- night shift allowance - uncapped commision- incentives- Growth and Stability We require vibrant, enthusiastic individuals that can communicate clearly and who are driven to be successfulRequirements: - 3-6 months international call center experience - matric or grade 11- excellent communication skills - computer literate
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5XzU2NDY0X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1121396&xid=1109_56464
2y
1
SavedSave
We are looking for driven individuals who are ready to start their career immediately.
Position Objective:
* Increase customer base by selling/marketing financial products telephonically within a contact center environment.
* Build strong customer relationships to ensure repeat business.
* Provide efficient, outstanding customer service.
* Receive internal training on how to effectively run a team and apply acquired skills and training towards building a solid sales team of your own.
Perks Include:
Above market income; Uncapped commission, Cash performance bonus, Leadership training and internal growth opportunities.
Outbound Telesales Agents wanted for sales team in Westville, Durban.
We are expanding with the aim of massive growth and expansion of our sales Department. We have serval call center sales positions available and require candidates with varied levels of experience ranging from matriculants to seasoned sales professionals.
Join our team today, check if you meet the following requirements:
1. Matriculant
2. Sales / Telesales Experience (Inbound or Outbound 6 months+ advantageous)
3. Reliable Transport to Westville, Durban.
4. Immediate availability.
R10 000 - R40 000
Outbound Telesales Agents wanted for sales team in Westville, Durban.
We are expanding with the aim of massive growth and expansion of our sales Department. We have serval call center sales positions available and require candidates with varied levels of experience ranging from matriculants to seasoned sales professionals.
Join our team today, check if you meet the following requirements:
1. Matriculant
2. Sales / Telesales Experience (Inbound or Outbound 6 months+ advantageous)
3. Reliable Transport to Westville, Durban.
4. Immediate availability.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1XzU5MDM4X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1247499&xid=1555_59038
2y
1
SavedSave
Outbound Telesales Agents wanted for sales team in Westville, Durban. We are expanding with the aim of massive growth and expansion of our Sales Department. We have serval call centre sales postions available and require candidates with varied levels of experience ranging from matriculants to seasoned sales professionals. Join our team today, check if you meet the following requirements:1. Matriculant2. Sales / Telesales Experience (Inbound or Outbound 6 months+ advantageous) 3. Reliable Transport to Westville, Durban. 4. Immidiate availability. Position Objective: Increase customer base by selling/marketing financial products telephonically within a contact centre environment. Build strong customer relationships to ensure repeat business. Provide efficient, outstanding customer service. Recieve internal training on how to effectivly run a team and apply acquired skills and training towards building a solid sales team of your own. Perks Include:Above market income; Uncapped commission, Cash performance bonus, Leadership training and internal growth opportunities.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5Xzc1NDcyX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1192940&xid=1109_75472
2y
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