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SUMMARY:
Personal Assistant/ Portfolio Manager trainee
JOB DESCRIPTION:
Position: Personal Assistant/ Portfolio Manager trainee
Location: Ballito
Salary:R10 000.00
Canidates must be available immediately and have their own vehicle.
REQUIREMENTS
• Matric
• Computer literate – Word, Excel & Outlook
• Strong understanding of administrative duties• Attend meetings with Manager and take minutes.
• Multi-tasking and Time Management skills
• Good English knowledge with strong communication skills
• Team player
• Ability to work with a wide cross section of people
• Correspondence will be with shortlisted candidates only.
• Please send up-to-date CV to: sachinn@attlee.co.za
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The Purpose of the Role:Reception and switchboard, Client and Associate liaison, Branch administration support, internal employee attendance management, and assist in handling overall frontline reception.Key Performance Indicators Manage Reception, Switchboard, Branch Attendance Register, Stationery, Refreshments & HousekeepingCompliance with Company Procedures and Processes, Policies & LegislationMeeting DeadlinesInter-Departmental TeamworkRequired Competency Advanced Level of Computer LiteracyGood Communication and Telephone Skills at all levels – Approachable yet confidently and politely assertiveMethodical; Attention to Detail; AccuracyAbility to Work Under Pressure; Job Prioritization; Results Driven; Effective Query ResolutionProfessional Manner; Confidential; Positive Attitude; EmpathyAccountable; Self-Motivated; Proactive; High Level of EnergyMain Activities Client and Associate Liaison: Manage and direct communication on behalf of the branch.Manage Reception, Switchboard and Branch Employee Attendance Register.Assist manager with Business Development through managing Client Appointments and preparation of Service Level Agreement Packs.Perform general administration duties as required .Internal Procedural Compliance: Participate in inter-departmental procedures with strict adherence to deadlines.Control Stationery levels (including Pay slips and Invoices) and Branch HousekeepingClear understanding of, and participation in, Inter-Departmental ProcessesPersonal accountability for ensuring that all deadlines are met.Teamwork: Build and support relationships with Clients and Associates; and between your Branch and Payroll/Finance colleagues thereby contributing towards quality service delivery.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5Xzc1OTcxX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1194736&xid=1109_75971
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Timeously prepare price estimations for quotation (RFQ’s)Negotiate and place purchase orders for manufacture, spare parts and repairs which must include of EngineeringScope of Work (SOW) Creation and Quality Control Plan (QCP) with view on placement of orderObtain drawings, bill of materials (BOM) and paint specifications of spares from Engineering. Must adhere/comply with Safety Instructions on drawingAnalyse the local availability of material and check for equivalent and propose to engineering department for approvalDevelop local sourcing of manufactured items with the QA/QC person and EngineeringPrepare estimation sheets (BOMs) on SAP and Excel for Spare Parts, repairable and sub- assembliesExpedite all orders placed and manage suppliers with KPIsUpdate the progress report of supplier deliveries on a weekly basisOrder tools, consumables and items for the maintenance of buildings, vehicles etc. when requiredAssist engineering with pricing on projects for manufactured items and specific equipment rentalAnalyse stock of items for repairable and define re-ordering quantities on a monthly basisWorking in accordance with company Directives and Guidelines and policies and proceduresEvaluate engineering and manufacturing suppliers with the QA/QC inspector on a Quarterly basisWorking on cost saving initiatives for the companyParticipate and comply with Supplier and Contractor Management requirementsEducation & QualificationsMatric Atisan / Technician qualification would be advantageousPurchasing certificate / DiplomaRelevant ExperienceSAP would be advantageous5 - 7 years’ experience as a technical buyer in a manufacturing/production environment
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA4XzU1OTI1X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1206431&xid=1108_55925
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*NEW EMPLOYMENT AVAILABLE*
*Title: Technical Buyer *
*Area: Richards Bay*
*Industry: Engineering / Manufacturing / Production*
*Ref No.:* TRG 1728
*Salary:* Market related TCTC negotiable
*Start Date:* As soon as possible
* *We will ONLY consider applications from suitably experienced candidates that meet the requirements of this job description below.*
* Specifically, applicants who meet the industry experience, exposure and educational, qualification and skill sets
* We appreciate your latest updated CV reflecting these requirements to be emailed to;
* therecruitmentguy @ outlook .com (Use) Ref #1728
An opportunity for an experienced *TECHNICAL BUYER (ENGINEERING / MANUFACTURING / PRODUCTION) *is required for permanent employment based in *Richards Bay. *
Reporting to the Supply Chain & Spare Parts Manager, the role & function of this position is to:
* Analyse requirements, negotiate and purchase engineering spare parts and the expediting thereof
* Supporting engineering with pricing on projects
* Maintain sufficient stock for repairs
*DUTIES & RESPONSIBILITIES (incl.):*
* Timeously prepare price estimations for quotation (RFQ’s)
* Negotiate and place purchase orders for manufacture, spare parts and repairs which must include of Engineering Scope of Work (SOW) Creation and Quality Control Plan (QCP) with view on placement of order
* Obtain drawings, bill of materials (BOM) and paint specifications of spares from Engineering. Must adhere/comply with Safety Instructions on drawing
* Analyse the local availability of material and check for equivalent and propose to engineering department for approval
* Develop local sourcing of manufactured items with the QA/QC person and Engineering
* Prepare estimation sheets (BOMs) on SAP and Excel for Spare Parts, repairable and sub- assemblies
* Expedite all orders placed and manage suppliers with KPIs
* Update the progress report of supplier deliveries on a weekly basis
* Order tools, consumables, and items for the maintenance of buildings, vehicles etc. when required
* Assist engineering with pricing on projects for manufactured items and specific equipment rental
* Analyse stock of items for repairable and define re-ordering quantities on a monthly basis
* Working in accordance with the company directives, guidelines, policies, and procedures
* Evaluate engineering and manufacturing suppliers with the QA/QC inspector on a Quarterly basis
* Working on cost saving initiatives for the company
* Participate and comply with Supplier and Contractor Management requirements
*EDUCATION, QUALIFICATIONS & EXPERIENCE (REQ.):*
* Matric (Grade 12)
* Artisan / Technician qualification (adv)
* Purchasing certificate / Diploma
* SAP
* Advanced Excel
* *5 - 7 years’ experience* as a technical buyer in an *engineering/manufacturing/production environment*
*SPECIFIC SKILLS & EXPERIENCE (req.):*
* Price es
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1XzMwMzc3X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1204050&xid=1555_30377
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REPACKAGE YOUR CAREER WITH MPACT SMARTER, SUSTAINABLE SOLUTIONSMPACT IS ONE OF THE LARGEST PAPER AND PLASTIC PACKAGING GROUPS IN SOUTHERN AFRICA. WE OFFER AN EXCITING AND DYNAMIC WORKING ENVIRONMENT IN WHICH PEOPLE CAN FULFILL THEIR AMBITIONS AND ASPIRE TO CONTINUALLY IMPROVE THEIR CIRCUMSTANCES. Engineering HandymanMpact Paper: Felixton MillThe incumbent will be responsible for assisting with maintaining and repairing auxiliary mechanical plant machinery and equipment to ensure optimum plant availability of the section.Requirement: Grade 12 with Maths & Science or equivalent•1 year Mechanical experience within a manufacturing environment•EB/08 Drivers licence and own reliable transport.Advantageous Skills:•Full N3 Mechanical Trade Theory *` Previous Pulp and Paper experience•Welding. To apply, email your concise CV, including copies of qualifications, to email: careersflx@mpact.co.za or fax: 086 535 0544 by 25 March 2022.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMjY2XzUwOTA2X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1192286&xid=1266_50906
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What is a financial advisor?
The role of a financial advisor is one that demands utmost professionalism, integrity and a customer-centric approach. An accredited financial advisor commands the respect and trust of those customers who are entrusting their and their families financial futures to them.
The role calls for formal in-house training, the completion of the prescribed Regulatory exams, accreditation with the Financial Services Regulatory authority and requires continuous professional development.
As an accredited financial advisor with Old Mutual, you will represent the ideals and values to which the company has subscribed for over 175 years - Integrity, Professionalism, Customer-first, Advice led.
What is required of you?
Provide appropriate financial advice, in line with the customers resources and financial goals, to enable positive financial futures and protection of assets and estate.
Provide pro-active, on demand financial service and advice to customers within your allocated customer markets.
Providing relevant and appropriate financial advice, hinges on a complete understanding of the customers personal and financial circumstances - and their goals or dreams for the future. As such, interpersonal and communications skills in order to build solid relationships are fundamentally important.
What do we need from you?
* A Grade 12 (Matric) certificate
* FAIS compliance
* RE5 an advantage
* A valid Drivers licence and your own car
* A clear criminal and credit check
* A minimum of 3 years working experience (preferably in sales)
* Proven computer literacy (MS Office suite)
* Excellent communication skills (written and verbal)
What we can do for you!
Assist you in reaching your career goals and dreams by helping you grow, develop and build on your future aspirations through quality training and support to reach your potential. We lead with our values, which is at the heart of the great things we do. We champion our customers and employees. We are passionate about diversity and inclusion for mutually positive futures throughout our business clusters - Old Mutual Finance, Retail Mass Market, Old Mutual Invest and Personal Finance. The Group provides many opportunities for growth and development.
Preference will be given to suitably qualified candidates in line with the Employment Equity Plan of Old Mutual South Africa and the specific business unit in question.
Old Mutual Limited has decided to adopt the mandatory vaccination policy requiring its workforce to be fully vaccinated by 1 April 2022. All prospective employees are required to disclose their vaccination certificates or cards as part of the recruitment process.
Responsibilities
As a financial services professional, you will be accountable for maintaining superior service delivery to your customers, through effective personal time and task management. Importantly, the financial advisor profession requires continuous personal development through the attendance
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU0XzU2NjZfXzQ5Nz91dG1fc291cmNlPWd1bXRyZWUmdXRtX21lZGl1bT1mZWVkJmtleXdvcmQ9&jid=1147954&xid=1554_5666
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Our Client in Richards Bay is currently seeking a Financial Assistant RequirementsAccounting diploma or degree3 – 5 years’ experience in an financial roleProficient in SAP B1 advantageousMicrosoft Office proficiencyComputer Literatevisit www.mprtc.co.za to applyBy submitting any Personal Information to MPRTC in any form you acknowledge that such conduct constitutes a reasonable unconditional, specific and voluntary consent to the processing and storing of such Personal Information by MPRTC and/or MPRTC’s clients and/or verification information suppliers. You voluntarily consent that for the purposes of potentially gaining future employment opportunities, thorough background screening which may include but will not be limited to criminal, fraud, ITC and employment reference checks may be conducted. Should you have not been contacted within 14 days, please consider your application unsuccessful. You have the right to “Opt-Out” of electronic communications from us at any time and you also have the right to request us to delete your personal information by contacting us.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMjY2XzM5ODk0X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1139019&xid=1266_39894
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A vacancy exists in the Air Pollution Control Unit at our Richards Bay Minerals Site in Richards Bay for a person who works well with others, who has initiative and drive and is able to work under pressure.
* Implement and maintain the APC Divisions QMS on the across all sites
* Ensure the divisions QMS policies, procedures, and other documents are available to site management, QC’s, and employees.
* Compile I&TP’s and ensure that inspections are carried out as indicated and QC results are accurately documented and filed.
* Change and improve existing systems. Introduce new systems as and when required by the business
* Provide training on all APC QMS policies, procedures, and other technical requirements
* Ensure employees identify, mark, and segregate all non-conforming / sub-standard work or products
* Liaise with and management raise any QMS shortcomings or resource requirements
* Plan internal audits and supplier assessments as and when required
* Assist in ensuring that the QMS systems are continuously and effectively used at all levels within APC
* To revise & update QMS documentation & systems as & when required
* Liaise with auditors and customers as and when required
* To be involved in various auditing processes, implementing corrective and preventative actions and with the prompt close-outs of audit findings
* Comply with ISO9001, customer’s quality and technical requirements
* Delegate responsibilities and authorities to suitable employees to carry out QMS functions
* National Diploma or relevant qualification
* Supervisory/ Management qualifications
* National Diploma or relevant qualification
* Supervisory/ Management qualifications
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1Xzc2NTVfXzQ5Nz91dG1fc291cmNlPWd1bXRyZWUmdXRtX21lZGl1bT1mZWVkJmtleXdvcmQ9&jid=1136738&xid=1555_7655
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Position: PA to CEO (permanent)Location: Ballito, KZNPA Salary: 15k + benefitsJOB REFERENCE: CTP558431BTWe are looking for an experienced and highly organised Permanent PA to the CEO of a private family office in Ballito.PA Job Description:The successful candidate will be responsible for providing high-level PA & administrative support to the CEO. This is a full-time, permanent PA role in a great location in the Knightsbridge area with a great benefits package.You will have strong skills in diary management and administration, processing expenses, booking travel and transport as well as other related PA tasks.You must be able to work independently under minimal supervision while demonstrating excellent communication skills both verbal and written. Additionally; you should possess excellent organisational skills with strong attention to detail.Hours: 9am to 5pm – Monday to Friday.Send CV to: kzn@ncvision.co.za
1mo
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Strong Administration skills with minimum 3 years' experience.• Must have excellent excel skills.• Be extremely accurate and reliable• Excellent with numbers.• Good Customer/Telephonic skills• Adhoc duties where requiredQUALIFICATIONS & EXPERIENCES• Advanced Excel knowledge• High competency in Microsoft packages• IRIS knowledge advantageous• Higher levels of Reporting• Ability to multitask• Attention to detail• Ability to perform as part of a team and acceptance to change .• Ability to communicate at all levels being courteous, portraying aprofessional image and having a healthy attitude to all fellowemployees.Furthermore must be able to present to a board of Directors should theneed arise, working hand in hand with Operations ManagerAdditional hours may be requires at the discretion of Management.Should you not hear from us 2 weeks from date of application, kindlyconsider your application unsuccessful,Email claire@wedynamic.co.za with referencesSalary R20K per month working remotely and occasional Head Office checkin so own transport is essential.An excel test will be conducted to establish your workings in excel forour client prior to proceeding for an interview
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Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a supportive and engaging working environment, taking pride in our people first approach. We are recruiting for an experienced Urdu Speaking Customer Service Agent to join our WFO team based in Durban.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both Urdu and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures. Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills). Salary and working hours:
• Market related, based on the level of experience ...Job Reference #: 202639
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Our client is looking for a Business Development Manager to sell software and digital solutions. The main KPIs for this role is to increase sales output and boost financial growth. This is an exciting opportunity to create action plans and sales strategies that will help us reach our growth initiatives including new customer acquisitions and client optimisation. The Business Development Manager will play a pivotal role in expanding current acquisition and sales channels as well as identifying and developing new channels and growth opportunities outside the current offering. They will be responsible for developing, generating, and growing their own client base. The position demands an entrepreneurial minded individual with high energy and strong motivation to sell. Additionally, they will be expected to maintain accurate and up-to-date pipelines and forecasts. With excellent sales and closing skills, our ideal candidate will be trusted to dive right in, take the lead, use initiative, and help grow our client base. Highly skilled at sales and business operations, this person will join and inspire a team of like-minded go-getters to achieve our company vision. This role is a pure sales role, and the candidate must be able to handle pressure. RESPONSIBILITIES: Drive SALES every day! Take a lead role in the development of proposals and presentations for new business materials to create and nurture business opportunities and partnerships. Build long term positive relationships with clients across a wide range of sectors. Coordinate with the team to develop mutually beneficial proposals & strategies in line with the business offering. Monitor project teams to ensure projects are executed as agreed. Manage multiple projects across multiple clients. Identify trends and customer needs, building a short/medium/long-term sales pipeline in accordance with targets. Make and give presentations to prospective clients and internal executives. Conduct market research and analyse the companys current products and services to determine necessary adjustments for increased customer engagement. Able to utilise audience data/insight to demonstrate ROI. Spotting opportunities for cross selling and up-selling. Account admin including assisting finance and operations by documenting and updating budget, timelines, requirements etc. Achieve quarterly sales targets. Provide day-to-day support to allocated customers. Manage the client relationship. Activate new customers through strategic selling. Ensure customers are educated and informed of all new product offerings. Fulfil all role functionalities associated with operations and sales. Demonstrate a strong understanding of company products or services as well as business position and competition to keep business competitive.REQUIREMENTS: Five (5) years of proven sales experience in business or a related area. Selling and understanding software solutions is vital. Must have a good technical understanding to be able to devel
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5XzE4NDM2OV9fNDk3P3V0bV9zb3VyY2U9Z3VtdHJlZSZ1dG1fbWVkaXVtPWZlZWQma2V5d29yZD0=&jid=1780148&xid=1109_184369
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Hi there…My name is Vijay from take van courier pmb I amIn needs of a young lady dominated person to travel daily with a Van and do parcel wrapping and label printing ofParcel to be dispatched pickup and to drop off andTo hand pack parcel and yes to be of assistanceAble to travel in a van and do work including baseWork if needed ability to drive if needed I need a lady assistant that can work flexible hoursAnd can move up and down daily . Looking for a friendly hard worker and laptop userFriendly person Requirements are basic standards 10 Good English friendly open minded hardworking Salary is R3500.00 estimated Hours are 10am to 6pm flexible Place visit all area,Interview done at office in town’s E mail me ayohivijay@gmail.comWattapp me anytime 079 819 4680. Vijay
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Job Description: Senior Accounts Person (Print Industry)
Position: Senior Accounts Person
Industry: Print
Department: Finance/Accounting
Location: (Specify Location)
Job Summary:
We are seeking a highly experienced and detail-oriented Senior Accounts Person to join our finance team in the print industry. The Senior Accounts Person will be responsible for managing all financial aspects of our print operations, including financial reporting, budgeting, forecasting, and accounts receivable/payable management. The ideal candidate should have a strong background in accounting, excellent analytical and problem-solving skills, and the ability to effectively communicate financial information to internal and external stakeholders.
Responsibilities:
Oversee the financial management of the print operations, ensuring accuracy, compliance, and adherence to financial policies and procedures.
Prepare and analyze financial statements, reports, and forecasts for the print division, providing key insights and recommendations to management.
Monitor and manage accounts receivable and accounts payable processes, ensuring timely and accurate invoicing, payment collection, and vendor payments.
Collaborate with the sales team to review client contracts, pricing agreements, and terms to ensure proper billing and revenue recognition.
Conduct regular financial reviews and analysis to identify areas for cost savings, process improvements, and revenue enhancement.
Assist in the development and monitoring of budgets and financial forecasts for the print division, providing insights into revenue projections, expenses, and cash flow.
Ensure compliance with tax regulations, reporting requirements, and other financial obligations.
Coordinate with internal departments, such as production and procurement, to ensure accurate recording and reporting of print-related costs and inventory.
Manage and reconcile print-related inventory, including paper, inks, and other supplies, to maintain accurate cost of goods sold (COGS) and inventory valuation.
Collaborate with external auditors during financial audits, providing necessary documentation, explanations, and support.
Stay updated on industry trends, accounting standards, and best practices in the print industry to drive continuous improvement in financial processes and reporting.
Supervise and mentor junior accounting staff, providing guidance, training, and support as needed.
Foster positive relationships with clients, suppliers, and other stakeholders, ensuring prompt resolution of financial queries or issues.
Assist in ad hoc financial projects, analysis, and special initiatives as required.
Requirements:
Bachelors degree in Accounting, Finance, or a related field; CPA or similar certification is highly preferred.
Proven experience in a senior accounting role within the print industry.
Strong knowledge of accounting principles, financial reporting standards, and relevant tax regulations.
Proficiency in using accounting software
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18yMzIzXzE3MTNfXzQ5Nz91dG1fc291cmNlPWd1bXRyZWUmdXRtX21lZGl1bT1mZWVkJmtleXdvcmQ9&jid=1578933&xid=2323_1713
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South Africa’s leading provider of Electronic Bill Presentment and Payment (EBPP) solutions requires the full-time services of a seasoned software support consultant with excellent interpersonal skills to assist clients on site. Work with large scale architecture, technology and exciting projects used by millions of people - both enhancements and new projects. The Company offers a modern office environment, incorporating a focus on employee well-being and career growth. Acting as an Ambassador and provide Product Support to Government Departments in KZN.
* Interaction with client Branches on a daily basis.
* Respond to incoming requests for Product demonstrations and Training and one-on-one consultations.
* Arrange Product training sessions where necessary
* Communicate new product services and new procedures to client Staff
* Maintain existing relationships with Staff and IT personnel
* Training/Maintaining additional client consultants when/if required
* Maintain accurate log entries of contacts and resolution details and follow up information
* Timeous submission of weekly and monthly activity reports and training evaluation forms
* Troubleshoot software product issues at branches
* Assist with Product roll out when necessary (Installations and training of new versions)
* Ensure all of your sites experiencing issues are visited and assisted
* Ensure Sites with POS devices who have no card transactions, are visited to see why no card transactions are being done
* All sites that have not successfully day ended or opened shifts, to be contacted to resolve issues
* All issues to be logged on software system
* Ensure Day End is successful at the site that you are attending to
* Weekly and Monthly Activity reporting and all required supporting documentation to be submitted on time i.e. Site Sign Off Forms, Training Registers, Day End Reports and Evaluation Forms
* Grade 12 and A+ Certified or similar qualification essential
* Intermediate level of Microsoft Word, Excel and SQL knowledge
* Proficient in English, knowledge of Zulu or other languages highly beneficial
* Must have 3-5 years experience in client facing software support
* Valid drivers license and own transport a must
* Must be willing and able to travel extensively
* AA accredited roadworthy certificate required on application for position
* Only candidates with a passion for IT support and personal client interaction need apply
Market Related Remuneration
* Grade 12 and A+ Certified or similar qualification essential
* Intermediate level of Microsoft Word, Excel and SQL knowledge
* Proficient in English, knowledge of Zulu or other languages highly beneficial
* Must have 3-5 years experience in client facing software support
* Valid drivers license and own transport a must
* Must be willing and able to travel extensively
* AA accredited roadworthy certificate required on application for position
* Only candidat
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*We require a mature young, responsible and customer oriented person to join our team as our workshop and service technician. Our vacuum pumps are a critical part of our customer’s process so if they need to be repaired or serviced, then a quick and very accurate response is critical. This means the successful candidate will need to be able to manage many issues at once and respond effectively to customer needs both during normal work hours but also outside of normal hours when required.*
* Candidate must have strong knowledge of mechanical and electrical principles
* Will be required to do in service centre work (Hands-on)
* Perform stripping, cleaning, testing and building of Vacuum Pumps, Book in all pumps as per procedure when delivered on site and ensure that the line manager is informed of the delivery.
* Liaise with customers in a professional and courteous manner. He will be contacting customers to discuss fault finding and servicing of their pumps. They are to inform customers when their pumps will be serviced /repaired and delivered back to the customer.
* Travel to clients for onsite servicing and repairs when required.
* Ensure the completion of the sales process of the service, from enquiry to successful repair, delivery, and payment in co-ordination with team.
* Candidate must be capable of creating a job card and quoting.
* Proactively follow up on offers made and constant liaising with customers regarding status of orders and back orders.
* Retrieving order numbers, processing proforma invoices and proactively following through with its implementation.
* Ordering of local buy out products for service.
* Prepare spares and pumps that must be picked for delivery/collection by customers.
* Be computer literate. Advantage in Microsoft Office, Outlook, Excel, Pastel.
* Log data for the service centre and keep track of monthly statistics.
* Update company SharePoint documents and lean kit daily.
* Filing documents.
* Must be able to follow existing procedures and implement new/improved procedures in the workshop.
* Must know basic conditions of employment and adhere to them when dealing with staff.
* Will be required to work overtime when necessary.
* Must be willing to learn more skills and do training.
* Must have a good understanding of stock and spares levels.
* He will be reporting to the senior technician and branch manager.
* Experience in managing of staff such as workshop assistants.
* Travel overseas may be required for training.
* Travel to our branches in CT, Jhb and PE may be required from time to time.
* Assist with deliveries and collections to the branch.
* Assist customers with enquiries. This includes email, telephonic and in person.
* Source parts required for all non-company products.
* Assist with walk-in customers.
* Provide follow up dates and actions for next service.
3-5 years’ experience working in a service workshop.
-Mechanical &
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1XzU3MTI3X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1245504&xid=1555_57127
2y
1
Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a supportive and engaging working environment, taking pride in our people first approach. We are recruiting for an experienced Arabic Speaking Customer Service Agent to join our WFO team based in Durban.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both Arabic and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures. Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills). Salary and working hours:
• Market related, based on the level of experie...Job Reference #: 202648
6d
1
Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a supportive and engaging working environment, taking pride in our people first approach. We are recruiting for an experienced Nepali Speaking Customer Service Agent to join our WFO team based in Durban.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both Nepali and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures. Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills). Salary and working hours:
• Market related, based on the level of experie...Job Reference #: 202645
6d
1
Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a WFH/WFO solution, taking pride in our people first approach. We are recruiting for experienced Italian Speaking Customer Service Support Agents to join our remote work from home team.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both Italian and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record
• Ability to work from home remotely Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures. Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills). Salary and working hours:
• Market related, based o...Job Reference #: 202438
6d
1
Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a supportive and engaging working environment, taking pride in our people first approach. We are recruiting for an experienced Hindi Speaking Customer Service Agent to join our WFO team based in Durban.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both Hindi and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures. Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills). Salary and working hours:
• Market related, based on the level of experienc...Job Reference #: 202641
6d
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