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Technical Customer Services Manager KRASet the example when dealing with customers and colleagues by always acting in accordance with the Companies vision and values.Control and monitor RMA returns and assist with customer complaints.Handle and resolve any customer and/or internal complaints related to RMA. Management of the RMA TeamConduct weekly meetings with the RMA team leader and provide support with challenges.Measure and manage quality and turnaround time of service calls.Assist with customer complaints.Follow up on all complaints or escalated queries based on the origin and find and implement sustainable solutions.Assist the team with their personal and department development and general performance.Management of the RMA TeamConduct weekly meetings with the RMA team leader and provide support with challenges.Measure and manage quality and turnaround time of service calls.Assist with customer complaints.Follow up on all complaints or escalated queries based on the origin and find and implement sustainable solutions.Assist the team with their personal and department development and general performance. Internal Process Audit and ReportingAudit and assess all internal processes to improve the customer experience and general value chain and interactions with other departments. The month end report for RMA needs to be submitted on or before the 3rd working day of each month. Stock ManagementMonitor and manage the stockholding and stock turnaround times in the returns stores in terms of holding and security.Manage minor stores monitor the value of stock to ensure that stock write offs are done and approval from exco received.Measure stock values and performance monthly for the Return Merchandise Authorisation store (RMAPT) and Bargain Bin store (ZZZDB).Make decisions on returned goods to be moved into the warehouse.Keep bargain bin (ZZZDB) product conditions updated on MAS.Liaise with sales team to sell and promote stock from bargain bin (ZZZDB) at a reduced rate to customers.Manage and oversee returns to suppliers for faulty stock still under warranty and follow up on the credit and/or swop out statuses.Approve or decline any exceptional returns, customer credits and swop outs outside of the company policy based on merit. The MD will act as the go-to person for a second opinion.Approve stock transfers for the RMA team. Reporting and Compliance with House RulesProvide timeous feedback to your manager on daily/ weekly / monthly actions performed.Keep abreast of all policies and procedures on MAS applicable to you and your role.Ensure that all policies on MAS have been read and accepted.All house rules applicable to your branch are to always be respected and adhered to.Always ensure a neat and tidy workstation.Punctuality is to be consistent and timely. Excited to learn more? Apply online now via the button below. You will receive an email acknowledging receipt of your application and information on our process. Kindly note the closing date of
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5XzE4NTI4Nl9fNDk3P3V0bV9zb3VyY2U9Z3VtdHJlZSZ1dG1fbWVkaXVtPWZlZWQma2V5d29yZD0=&jid=1784074&xid=1109_185286
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Vehicle Sales and Marketing Branch Manager for a Motor vehicle group
The duties and responsibilities include: Managing the sales and marketing of a Vehicle Brand within a POP up Store, Meeting monthly sales targets, Motivate and train sales staff, Reporting and liaising with head office on monthly sales; Advertising; Stock management, Displays of new vehicles, Marketing of Vehicle brand
Requirements:
Minimum of 3 years’ experience as Sales manager or Marketing Manager in the Motor industryExperience with vehicle or automotive salesExperience working with corporate vehicle brands such as Kia, Ford, Haval, Suzuki, Mazda etc.Track record of reaching targets Ability to manage a branchGrade 12 or tertiary education
Basic salary plus commission and benefits
Please send CV to heilie@firstdegreerecruitment.co.za
https://www.ditto.jobs/job/gumtree/1181651750?source=gumtree
4d
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The departments this buyer will be responsible for is Shooting accessories, Air rifles & Air rifle accessories, Self defense and Gun cleaning.
Develop and maintain good relationships with new and existing local and international suppliersNegotiate prices and delivery dates with suppliersNegotiate payment terms and exclusivity deals with suppliersIdentify opportunities in current range and source accordinglyIdentify ranges that are too wide and reduce the offering to achieve better sellthrusCompetitive shop outs to identify if our pricing is competitiveSource new brands and ranges applicable to the industryManage and create stock file and product statuses of allocated departmentsManage GPsForecast and place replenishment ordersPlacing of all orders for allocated departmentsFollow up on outstanding ordersWriting and reporting on sales details to managementDrive promotions, identify items that will go onto promotion and supply all details to the marketing departmentSchedule in store training with suppliersGive instructions to store rooms for (IBTs) inter branch transfers to ensure the balancing of stockWork closely with planner according to a predetermined budgetWork closely with operations manager & space planner when opening a new store
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS84MDkyMjI1MT9zb3VyY2U9Z3VtdHJlZQ==&jid=1228477&xid=80922251
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Introduction
A leading Insurance Consultant based in Centurion is looking for a Recruitment Consultant to join their team.
Duties and responsibilities
Full internal recruitment processConsulting with HR managers to meet staffing needsConsulting with Manager and HR Manager’s to fill critical challenging vacanciesInternal recruitment for all branchesResourcing for suitable candidates as per requirementsUploading job advertsCapturing of details for candidatesShortlist suitable candidates and compile candidate reportsCoordinate the recruitment processes with HR Management or relevant clientsPrepare interviews and conduct recruitment interviews
This is not an exhaustive list of duties.
Desired Experience & Qualification
Minimum requirements
Matric.Relevant degree
Experience
Previous experience in Recruitment Consultant position
Package & Remuneration
R13 000 - R17 000 pm.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zOTAzNTcxNDA1P3NvdXJjZT1ndW10cmVl&jid=1200397&xid=3903571405
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One of the well known long term insurance companies, with a National footprint, is looking for an experienced Technical support candidate with Team leader experience to join their Pretoria branch.
Responsibilities:
Drafting reports - call closure stats and 1st line support matters
Process implementation and driving continuous improvement (For call closures)
Stakeholder engagement
Assigning JIRAS
Escalating calls to 3rd Line and other teams
LAN and WAN support
Installing software
Troubleshooting
Assembling of computer
Maintain and repair hardware
Maintain and install cables
Inventory maintenance for hardware and software
Assist users - 2nd line support
Procure laptops and desktops
Asset management - obtain quotes, tracking and managing assets
Must have:
A+ and N+
Team leader - Technical support experience
No less than 5 years experience in 2nd and 3rd line support
Valid drivers license
Excellent English communication
Clear credit record, clear criminal record
Contactable references of 2 most recent employers
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yNDEyNzEzNTIyP3NvdXJjZT1ndW10cmVl&jid=1696235&xid=2412713522
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Provide support and maintain VOIP infrastructure• Monitor voice servers (Cisco and Real Connect), SIP trunks and gateways for problems (Switchboard system, Cisco Call mangers, Cisco Transcoders, Cisco Session Boarder Controllers, and Cisco voice gateways)• Create user profiles for Cisco phones; add Cisco phones and user profiles to the CUCM; assign users to relevant groups, create hunting groups, assist users with logins and configuration of forwarding options.• Create user profiles for Real Connect soft phones; install and configure Real Connect soft phones, setup user extensions, allocate users to relevant groups/campaigns and create forwarding options.• Install, support, and maintain Cisco VOIP infrastructure.• Log calls, follow up and escalate any system related issues with the vendors for the Real Connect system and Cisco IP telephony system.• Assist with integrations with external parties for automatic loading of leads and create different campaigns (SMS campaigns, TV ads etc.)• Provide support to end-users for Cisco handsets and Real Connect soft phones. • Provide IP Telephony troubleshooting of the company’s telephony system (Cisco).• Configure and support Polycom and Cisco teleconferencing systems.• Support and maintain billing system (voice engine) and assist users with telephone billing queries. • Monitor recording of calls on Cisco handsets and Real Connect system.• Ensure that voice loggers/recordings servers are operational and attend to any errors/issues.• Provide end to end support for the Real Connect telephony system and Cisco IP telephony system.• Conduct weekly Cisco IP telephony and Real Connect system back-ups.
Configure, troubleshoot, and monitor LAN/WAN infrastructure• Assist with troubleshooting of issues on Cisco switches and network links when problems occur at the branches countrywide.• Configure, support, and maintain Cisco switches on the LAN.• Assist with setting up of cross-connects. • Assist with setting up of new network links for the Assupol branches, monitor existing network links and troubleshoot any network performance issues.• Manage and update the network monitoring system with all the network devices.• Create and update architectural diagrams for the company’s IPT system.• Perform traffic analysis on switch trunk interfaces.• Cisco switches configuration files backups when changes occur.
Liaise and correspond with 3rd party suppliers• Apply for services with all our external providers (network links, telephony system etc.)• Obtain quotations from suppliers and assist with the procurement process.• Ordering of Cisco handsets and switches.• Conduct proof of concepts when required.• Report and follow up on faulty network links and telephony system issues with the relevant ven...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xNDcxNzkyNTM3P3NvdXJjZT1ndW10cmVl&jid=1619511&xid=1471792537
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Position: Admin Assistant
Location: Pretoria
Minimum Qualifications:
Matric
Roles and Responsibilities:
InvoicingProforma invoicingCreditsReserve material on NavisionAssist clients phoning the BranchConsignment StockSold A FrameStock TakePetty cash-capture slips and reconCredit Card-capture slips and reconTrucks- email weekly inspection sheets, capture slips and end of the month fuel recon and photos.Booking services, tyres or crane repairs for trucks.Forklift checklists weekly loaded into our OHS Folder on one driveBooking of service and any repairs for the forklift.Loading lists for material delivered to Elands for other BranchesControl of stock for Elands kept at our BranchChecking 720-day old stockPurchase ordersWritten off stockAd and Promo or Replacement slabsSHE Rep - all checklists, booking of services for fire equipment, booking courses if expired.Assist Branch Manager where neededAged AccountsUndelivered lists
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zNTYwNDk4NDg5P3NvdXJjZT1ndW10cmVl&jid=1169459&xid=3560498489
4d
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National Market leader in Truck rental and logistics is seeking to employ an external Sales Representative at their Pretoria Branch
Main focus will be new business development and Cold calling, retain and grow existing business.
Achieve Sales Targets.
Structured weekly call planner and call reporting detailing progress with new business development.
Retain and grow new and existing customer base in assigned markets.
Research and pursue new business opportunities.
Conduct market research and formulate plans to expedite sales.
Prompt response to all customer enquiries.
Prepare and present proposals.
Assist in resolving day-to-day customer queries.
Positively contribute to customer administration systems.
Adhere to all Company policies, procedures and business ethics codes.
Quoting on existing and New business.
Customer Visits on a monthly basis.
Submitting Sales Reports.
Attend monthly Sales meetings. Maintain good working relationship with customers and staff.
Monitor competitor activity.
Must be a Team Player.
Skills and experience required
- 3-5 years strong sales and account management experience (preferably in a service industry), including on the road sales and cold calling, , with proven track record.
- Valid Code 8 driver’s license.
- A high level of computer literacy, particularly in MS Excel.
- SAP Experience advantageous
- Understanding of general business concepts.
- Experience in all aspects of customer relationship management.
- Strong understanding of customer and market dynamics and requirements.
- A confident self-starter with the ability to nurture existing and new customer relationships.
- Excellent verbal and written communication and interpersonal skills.
- Must be able to speak and understand English and Afrikaans proficiently.
- Mature, resilient and must be able to handle pressure
- Professional in all aspects.
- Good negotiating skills.
- Positive attitude.
- Team player.
Package on Offer: Basic Salary, medical aid contribution, Pension fund contribution, company car, fuel allowance, cell phone and commission scheme
The ideal candidate will have:
Grade 12
Valid Driver’s license
Reside within Gauteng / East rand area
As per our client’s requirements – have a clear criminal historyConsultant Name: Marlene Smith
4d
Competent Supermarket Assistant Manager required by leading group! Become a Branch Manager! Supermarket Management experience is essential. Matric+ S African I D essential. A career growth position into Branch Manager! Don't miss out. Good basic + co. benefits + bonus. CV + Certificates to: spargs.recruitment@gmail.com Cell: 0829356688 (No Whats App please)
5d
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A Software Engineering Company have a position available for a CAD Approval & Data Manager (Consultant) within their Centurion /or Western Cape Branch Minimum requirements: Degree / B. Tech in Mechanical or Mechatronic EngineeringCSWP/CSWE (Not mandatory but beneficial).Managed a drawing office and its draughtsman.ECSA Professional Registration or Candidate registration (Not mandatory but beneficial).Knowledge of CAD, preferably SOLIDWORKS but not limited to.Experience in a data management system, preferably SOLIDWORKS PDM but not limited to.Exposure to a manufacturing environment.3 5 Years engineering experience.Simulation experience (Not mandatory but beneficial).Basic- PC Hardware Concepts, Technology, and Installation.Basic - PC Troubleshooting.Strong knowledge of manufacturing processes and drawing approvals.Strong knowledge in best modelling techniques and attention to detail while enforcing the high standards for the client. Consultant: Marelize Bester - Dante Personnel Pretoria
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5XzU0MzMzX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1130533&xid=1109_54333
2y
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