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We are a well-established Property Managing Agency in good standing with PPRA and NAMA, based in Mount Edgecombe, Durban. We have a vacancy for a Property Portfolio Bookkeeper to join a successful team of property professionals.Academic qualifications and Experience requiredGrade 12 certificateTertiary education in accounting advantageous.Minimum 3 to 5 years property management experience.Fluent in English and able to communicate in a professional manner.Basic knowledge of the STSMA, CSOS and Companies Act will be an advantage.Good knowledge of the POPI Act.Good telephone etiquette.Microsoft Office suite – fully experienced.Must possess great attention to detail and work well under pressure.Paddocks certificate in Sectional Title Scheme Management advantageous.Sage One / Pastel Partner – fully experienced.Valid driver’s license and own transport.WeconnectU software experience a distinct advantage.Duties and responsibilitiesPerform advanced reconciliations – Suppliers, Projects, VAT, Payroll and Insurance Claims.Budgeting including calculation of minimum requirements for Reserve Fund.Complete Bookkeeping function to balance sheet stage for a portfolio of community schemes.Compliancy of schemes with SARS, CSOS, COIDA, Dept Labour, Insurance, Fire equipment inspections and COC, valuation of common property.Credit management of outstanding levy contributions, recoveries and charges.Customer care and service / dealing with queries.Employee HR and payroll administration.Preparation of audit working paper packs for external auditors.Preparation of Levy Clearance Certificates. RemunerationNegotiable based on previous experience and qualifications.Please note:If you do not meet the above specific criteria, PLEASE do not apply, as you will not receive a response to your application.Please email your CV without certificates to the address in this advert.
6d
Mount Edgecombe
TOOLTORQUE PRECISION is a metal component
manufacturing company based in Westmead \
we require the services of a energetic
experienced person to fill the position advertised
you must be able to multitask and work
unsupervised
you will be in charge of a team of 2 Drivers /
2 pickers / +receiving this consists of 3 warehouse locations
Role Description
This is a full-time on-site role as
Warehouse-Dispatch Manager in Durban. The Warehouse-Dispatch Manager will be
responsible for overseeing the daily operations of the warehouse and ensuring
timely and accurate delivery of products. Other responsibilities include
managing inventory levels, coordinating with logistics teams, and supervising
warehouse staff.
Qualifications and required skills
Bachelor's degree or equivalent experience
in Logistics, Operations, or a related fieldExperience in warehousing, inventory
management, and logisticsKnowledge of warehouse management systems
and inventory softwareExcellent organizational, communication,
and leadership skillsStrong problem-solving and analytical
skillsAbility to multitask and work in a
fast-paced environmentKnowledge of safety procedures and
regulationsExperience with SAP and other ERP systems
is a plusCertification in Logistics and/or Supply
Chain Management is preferredsupervisory skillsDispatching -team leadershipinventory management / skill in stock
takes and stock management // multiple warehousesoperations management could be an added
advantageyou must have good communication skills
and be able to negotiate with suppliers etcexcellent teamwork must be managedyou must be aware of customer service at
all timescomputer knowledge /pastel / outlook / XL
/ // you must be very experienced in this field Person Must have between 5 /8 years experience please send CV to / careers@tooltorque.co.za
24d
Pinetown
Results for team manager in Jobs in KwaZulu-Natal
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**Job Opening: Storeman/Driver at Heavy Duty Parts**Are you a dedicated and reliable individual with a passion for the automotive industry? Heavy Duty Parts is looking for a Storeman/Driver to join our dynamic team!**Position:** Storeman/Driver **Location:** Westmead KZN **Employment Type:** Full-time **Key Responsibilities:**- Efficiently manage and organize the storeroom, ensuring all parts are correctly labeled and stored.- Safely and promptly deliver heavy-duty parts to customers and other locations as required.- Maintain accurate records of stock levels, deliveries, and returns.- Assist in loading and unloading deliveries.- Perform regular inventory checks and report discrepancies.- Ensure the vehicle is maintained in good working order and adhere to all safety and driving regulations.- Provide exceptional customer service during deliveries.**Requirements:**- Valid driver's license with a clean driving record.- Previous experience in a similar role is preferred.- Strong organizational skills and attention to detail.- Ability to lift and move heavy parts safely.- Excellent communication skills.- Reliable and punctual.**What We Offer:**- Competitive salary and benefits package.- Opportunities for career advancement.- A supportive and friendly work environment.If you are a motivated individual looking to grow your career with a reputable company, we want to hear from you! Apply today by sending your resume and a brief cover letter to info@hdppro.co.za or visit our website at www.hdppro.co.za for more details.Join Heavy Duty Parts and be a part of a team that values quality, service, and excellence!
20min
1
Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a supportive and engaging working environment, taking pride in our people first approach. We are recruiting for an experienced Latin Spanish Speaking Customer Service Agent to join our WFO team based in Durban.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both Latin Spanish and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures. Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills). Salary and working hours:
• Market related, based on the le...Job Reference #: 202651
7d
1
SavedSave
Dynamic company based in Umhlanga is looking for a Marketing Manager whose expertise translates directly into providing value through increased brand awareness and profitability and to ensure marketing efforts fit the brand image by developing marketing strategies, generating new business leads and overseeing the marketing team.
Email your CV including current or previous salary and notice period.Responsibility:Marketing
Brand Management and Strategy
Advertising
Content Management
Market Awareness
Project Management
2y
1
SavedSave
Our client is seeking an experienced and driven Sales Representative to join their team in KwaZulu-Natal to develop and expand their sales with new and existing clients.
Requirements:
Matric certificate.
3+ years in a similar role.
Must have good communication skills in English and Afrikaans.
Diploma or degree in sales.
Drivers license.
Problem solving and organizational skills.
Responsibilities:
Meeting the sales targets.
Develop and sign off on sales plans for the region.
Key account management.
Set up and execute brand building activities according to the brand.
Promote, sell, and secure orders from the existing and prospective customers through a relationship-based approach.
Call customers as per the agreed calling schedule.
Making phone calls to existing and prospective customers to achieve the targets.
Manage the in-store support to sell the product through promotions, tastings, general merchandising and building displays.
Research sources for developing prospective customers and for information.
Create and manage a customer value plan for existing customers highlighting profiles, share and value opportunities.
Identify advantages and compare organizations products and services.
Supply management with oral and written reports on the customers needs, problems, interests, competitive activities and potential for new products and services.
General sales administration.
Participate in trade shows and conventions.
To apply, please send your CV with your salary expectations to liza-nelle@personastaff.co.za Please note that only shortlisted candidates will be contacted. Should you not receive feedback within 48 hours, please accept your application as unsuccessful.
Persona Staff Pty (Ltd) is POPIA (Protection of Personal Information Act, 2013) compliant, all personal information is protected according to legislation. By applying for any of our available vacancies, you give Persona Staff consent to process your Personal Information for Recruitment Purposes, according to the POPI ACT, 2013. If you have any concerns regarding your Personal Information and our compliance towards the legislation, you are welcome to request our POPI Act Policy.
SECTOR: Sales
https://www.placementpartner.co.za/wi/application_form.php?id=personastaff&VacRef=CPT004815/LN&source=gumtree
12h
1
SavedSave
Retail Store SupervisorResponsibility:Retail Store Supervisor. R18 000 CTC. Umhlanga. Stable background with interest in outdoor DIY. Able to manage small team whilst building a positive and customer focused environment. Hands on with ability to meet deadlines. Excellent communication skills with proactive approach. Strong MS Office skills with ability to put reports together for management. No credit or criminal records. Will require Saturday work (8:00 - 13:00).
If you do not hear back from us within 2 weeks of applying - please assume that your application was unsuccessful.Salary: R18 000 CTCConsultant Name: Nicki Bigham
17h
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Please send your application and CV containing contactable references to careers@shackletonlife.co.za and state the position you intend to apply for in the subject line of your email.Shackleton Life is a forward-thinking insurance company dedicated to providing innovative and specialized insurance solutions to meet the evolving needs of our clients. We leverage technology and data to deliver personalized products and exceptional customer experiences. Our dynamic team is passionate about transforming the insurance industry through creativity, efficiency, and a customer-centric approach.Job Title: Account Success ManagerLocation: South Africa (Travel Required)Employment Type: Full-TimeCompany: Shackleton LifeJob Description:As an Account Success Manager at Shackleton Life, you will play a crucial role in engaging with our business lead providers and ensuring exceptional service delivery. You will be responsible for building networks and relationships, winning over new clients, maintaining healthy relationships with existing clients, and traveling across South Africa to support our business development efforts. Additionally, you will host virtual calls to engage with clients and partners.Key Responsibilities:Engage with business lead providers and ensure high-quality service delivery.Build and maintain strong networks and relationships with clients and partners.Actively pursue and win over new clients.Maintain healthy and productive relationships with existing clients.Travel across South Africa to meet with clients and partners.Host virtual calls to engage with clients and ensure ongoing satisfaction.Qualifications:Previous experience in account management, business development, or a related field.Strong interpersonal and communication skills.Ability to build and maintain relationships with clients and partners.Self-motivated and capable of working independently.Willingness to travel across South Africa.Proficiency in hosting virtual meetings and using relevant technology.Customer-centric approach with excellent problem-solving skills.Requirements:Metric CertificateValid LicenseMinimum of one's experience in an account management, business development, or a related field.Benefits:Competitive compensation.Opportunities for professional growth and development.Collaborative and supportive team culture.Travel allowances and benefits.Flexible working environment with a mix of travel and virtual engagements.How to Apply:Please note that you will not be considered for this role if you do not meet the bare minimum requirements. If you are interested in this opportunity, please submit your resume and a cover letter detailing your relevant experience and why you would be a great fit for this role. We look forward to reviewing your application! Please send your application and CV containing contactable references to careers@shackletonlife.co.za and state the position you intend to apply for in the subject line of your email.Job Type: Full-time
17h
1
Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a supportive and engaging working environment, taking pride in our people first approach. We are recruiting for an experienced Nepali Speaking Customer Service Agent to join our WFO team based in Durban.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both Nepali and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures. Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills). Salary and working hours:
• Market related, based on the level of experie...Job Reference #: 202645
7d
SavedSave
RETAIL STORE IN UMHLANGA REQUIRES A FRONT-END SUPERVISOR TO JOIN OUR DYNAMIC TEAMQualifications2 or more years experience in the fieldManagerial skillsMinimum requirementsMonitor and maintain cleanliness and safety of the front-end area, including shelves, registers, floors, etc.Account for daily transaction, deposits and balancing registers for accuracyEnforce company policies and procedures, ensuring customer satisfaction and minimizing loss preventionAssist in running and managing daily operations, including planning break schedules, training new cashiers on POS systemHandling customer queries, inquiries, and requests in a professional and timely mannerCommunicate and coordinate with other supervisors and management to ensure efficient store-wide operationsEncourage and maintain positive relations with customers and staff, creating a pleasant and inviting shopping environmentExcellent customer service skillsExcellent communication skillsWorks well under pressureNeat and presentablePunctualReliable transportTakes initiativePlease email detailed Cv to applicationumhlangaspar@gmail.com(Only applicants received via the above email address will be considered, please do not apply or message on Gumtree)Should you not hear from us within two weeks, please consider application unsuccessful.
20h
SavedSave
POSITION: Full Time (Incl. shift rotation) Permanent Contract Monday-FridayAREA: Westmead | KZN Position Overview:We are seeking a skilled and experienced Digital Print Department Operator to join our dynamic team. The ideal candidate will have a strong background in digital printing, colour correction, and design software. This role requires a detail-oriented professional who can maintain high standards of print quality and operate effectively in a shift-based work environment. Key Responsibilities:Digital Print Operation:- Set up, operate, & maintain digital printing equipment to produce high-quality print.- Monitor print jobs to ensure quality and accuracy, making adjustments as needed.Colour Correction:- Perform colour corrections & adjustments to ensure consistency.- Utilize colour management tools & software to maintain colour across various print jobs.Design Software Proficiency:- Utilize design software (e.g., Adobe Creative Suite) to prepare and modify print files.Quality Control:- Conduct thorough inspections of printed materials to identify & rectify any defects or issues.- Implement and follow quality control procedures to maintain high standards.Shift Work:- Flexibility to work various shifts, including nights to meet production demands.- Collaborate & work closely with team members across different shifts to ensure smooth workflow & communication.Maintenance and Troubleshooting:- Perform routine maintenance on digital printing equipment to ensure optimal performance.- Troubleshoot and resolve any technical issues that arise during the printing process. Qualifications:o Proven experience in digital printing, colour correction, and design software.o Strong attention to detail and commitment to quality.o Ability to work flexible pre-agreed rotating shifts, including nightso Excellent problem-solving skills and the ability to troubleshoot technical issues.o Strong communication and teamwork skills.Preferred Qualifications:o Experience in a fast-paced production environment.o Knowledge of various printing substrates and finishing techniques.Please send your CV to info@von-b.com
20h
1
Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a WFH/WFO solution, taking pride in our people first approach. We are recruiting for experienced Italian Speaking Customer Service Support Agents to join our remote work from home team.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both Italian and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record
• Ability to work from home remotely Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures. Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills). Salary and working hours:
• Market related, based o...Job Reference #: 202438
7d
1
Company based in the UK is looking for a Senior Electrical Project Manager/Engineer who would like to join their team. The successful candidate will be a proficient, detail-orientated, results-driven, skilled Senior Electrical Project Manager/Engineer. You will be responsible for overseeing and participating in all aspects of the successful delivery of LV and HV projects, ranging from small single connections to substations and complex infrastructure enhancement programmes as well as maintenance of key electrical infrastructure.Salary:£55,000 per AnnumBonus:Upon successful completion of probationVehicle:Branded company commercial vehicle.Annual Leave:25 days plus recognised public holidays.Pension:In line with statutory requirements.Working Hours 5 days per week (Mon – Fri: 08:30 – 17:00)Standby Cover (Alternate weeks)During peak periods, flexibility will be required.Knowledge, Skills, Qualifications and Experience:>Registered Chartered Engineer (desirable)>Minimum of 10 years verifiable experience>Fully conversant with concepts, principles, and theories of electrical engineering>Understanding of HV (11kV to 132kV and 400kV) and LV infrastructure>Holding a HNC/HND/Degree in Electrical Engineering >NEBOSH – IOSH as a minimum (Training to be provided as necessary)>Experience of working alongside DNOs and IDNOs >Understanding of CDM regulations and our responsibilities therein>AutoCAD & MS Project or similar project management tool Please send an updated CV & professional photo to cv@interconrecruitment.co.za
1d
1
SavedSave
About Us:Our Beauty Company is a premier destination for beauty and wellness services. Our mission is to enhance our clients' natural beauty through exceptional service and high-quality products. As we expand our team, we are seeking a warm and professional Receptionist to be the first point of contact for our valued clients.* Key Responsibilities:* Warmly greet and welcome clients as they arrive* Answer, screen, and forward incoming phone calls in a courteous manner* Schedule and manage appointments using our booking system* Provide clients with information about our services and products* Maintain a clean and organized reception area* Handle client check-ins, check-outs, and payment processing* Assist with inventory management and ordering supplies* Perform various administrative tasks as needed to support the team* Qualifications:* High school diploma or equivalent* Previous experience as a Receptionist or in a customer service role, preferably in the beauty or wellness industry* Proficiency in Microsoft Office Suite and experience with booking software* Excellent verbal and written communication skills* Strong organizational skills with the ability to multitask* Professional appearance and a friendly, welcoming demeanorPassion for the beauty industry and a customer service-oriented attitudeHow to Apply:If you are enthusiastic about beauty and providing exceptional client experiences, we invite you to submit your resume and a cover letter outlining your qualifications and experience to recruiterbeautyclinic@gmail.com the subject line "Receptionist Application -HillcrestApplication Deadline: 15th June 2024Recruiterbeautyclinic@gmail.com
1d
1
Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a supportive and engaging working environment, taking pride in our people first approach. We are recruiting for an experienced Hindi Speaking Customer Service Agent to join our WFO team based in Durban.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both Hindi and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures. Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills). Salary and working hours:
• Market related, based on the level of experienc...Job Reference #: 202641
7d
1
Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a supportive and engaging working environment, taking pride in our people first approach. We are recruiting for an experienced Arabic Speaking Customer Service Agent to join our WFO team based in Durban.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both Arabic and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures. Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills). Salary and working hours:
• Market related, based on the level of experie...Job Reference #: 202648
7d
1
SavedSave
Reporting to: Plant Manager Qualifications: Degree/ Diploma in Mechanical Engineering or Electrical Engineering (Heavy Current)GCC (Preferable)Advanced Computer Literacy – MS Office, ERP (Sage) System Experience: 5 years’ experience in a chemical manufacturing plant in a similar role.Competencies: Teamwork, communication, decision making, problem solving and planning.Description of Role and Responsibilities1. Maximise efficiency of maintenance operations:• Plan, develop and implement systems/strategy for maintenance management and development so as to meet agreed organisational performance plans within agreed budgets and timescales.• Ensure that the Maintenance Team is resourced to achieve organisational goals.• Implement maintenance systems and strategy to ensure that these resources keep up to world class norms.• Establish and maintain appropriate systems for measuring necessary aspects of maintenance management and development.• Monitor, measure and report on maintenance issues, opportunities, and development plans.• Manage and develop direct reporting staff.• Ensure training needs are addressed.Provide leadership, mentorship, and motivational support to teams.• Set, manage, and control departmental budgets within agreed parameters.• Liaise with other managers so as to understand all necessary aspects and needs of maintenance development, and to ensure they are fully informed of maintenance objectives, purposes, and achievements.• Ensure activities meet with and integrate all organisational requirements for quality management, health and safety, legal stipulations, environmental policies, and general duty of care.• Compiles, omplements, and manages a project plan for the annual plant maintenance shut and plant improvement Capex and Projects.2. Environmental Health and Safety:• Ensure compliance to ISO 9001, ISO14001 and company safety standards.• Appointed as a GMR 2 for the site.• Implements and maintains LSS, PSM Policy and the 5’s principles.• Required to work standby and act as a Fire Marshall. IMPORTANT: Due to the the role being within a chemical manufacturing plant, EXTENSIVE understanding of the hazards of a chemical manufacturing site is required.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA4XzE4NDAzNF9fNDk3P3V0bV9zb3VyY2U9Z3VtdHJlZSZ1dG1fbWVkaXVtPWZlZWQma2V5d29yZD0=&jid=1792827&xid=1108_184034
1d
1
Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a WFH/WFO solution, taking pride in our people first approach. We are recruiting for experienced Spanish (Hespanic) Speaking Customer Service Support Agents to join our remote work from home team.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both Spanish (Hespanic) and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record
• Ability to work from home remotely Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures. Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills). Salary and working hours:
• M...Job Reference #: 202443
7d
1
Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a WFH/WFO solution, taking pride in our people first approach. We are recruiting for experienced Hindi Speaking Customer Service Support Agents to join our remote work from home team.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both Hindi and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record
• Ability to work from home remotely
• Active Fibre Connection
Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures.
Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills).
Salary and working hours:
...Job Reference #: 202544
7d
1
SavedSave
Role Overview:We are seeking a detail-oriented and experienced Bookkeeper to join our dynamic team.Responsibilities:Process invoices, payments, and receiptsReconcile accounts. Stock controlSorting queries. Proven experience as a Bookkeeper or in a similar roleProficiency in Pastel, Sage is an advantage. Strong attention to detail and accuracyExcellent organizational and time management skillsGood communication skillsWe look forward to your application!
1d
1
Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a WFH/WFO solution, taking pride in our people first approach. We are recruiting for experienced Japanese Speaking Customer Service Support Agents to join our remote work from home team.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both Japanese and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record
• Ability to work from home remotely
• Active Fibre Connection
Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures.
Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills).
Salary and working ho...Job Reference #: 202547
7d
1
SavedSave
Employer: Recharger
Recharger is a leading, national metering company based in La Lucia, Durban, KwaZulu Natal. Recharger is proud to have been voted the best prepaid electricity meter supplier in SA for the fourth year running. Recharger prides itself by offering clients 24/7 vending of electricity coupons, 365 days call centre support and being the leading vending network in South Africa. As a market leader in the industry, Recharger is looking to bring in talent to further enhance its growth and operational capabilities a Customer Support Agent position has become available within the support centre.
Responsibility:The successful candidate should possess the following:
• Ability to efficiently engage with clients on general queries and support via email, WhatsApp and telephonically.
• Accurate capturing of client registration forms, and registration of pre-paid electricity meters
• Effectively provide clients with Municipal Electricity tariff rates
• Attention to detail.
• Ability to multi-task and ensure all queries are managed and resolved timeously.
• General administrative duties
• Ability to effectively work within a team as well as alone.
• Ability to work effectively with minimal supervision.
Candidate Requirements:
• Matric
• Must be computer literate.
• Customer service / call centre / general administration experience
• Ability to work weekends, public holidays and shifts.
• Clear Credit and Criminal Record
Required Skills:
Customer Service Agent – 1 year or less
Administration – 1 year or less
Market related salary with company benefits
Job Reference #: CustomerSupport070923 Consultant Name: Recharger Recruitment
7d
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