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Results for call centre in "call centre" in Jobs in Johannesburg in Johannesburg
1
We are seeking a dedicated Call Centre Agent to join our team. As a Call Centre Agent, you will be responsible for handling incoming and outgoing calls from customers, providing exceptional customer service, resolving customer inquiries and issues, and maintaining accurate records of interactions. The ideal candidate should have excellent communication skills, be customer-oriented, patient, and able to work in a fast-paced environment.Duties and responsibilities:Answering and making calls to customersHandling customer inquiries and issuesProviding information about products and servicesMaintaining customer recordsStrong Telephonic skills
https://www.jobplacements.com/Jobs/C/Call-Centre-Agent-Customer-Service-1264110-Job-Search-02-19-2026-04-34-06-AM.asp?sid=gumtree
2d
Job Placements
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1
Corner Life is a fast-growing insurance company offering innovative short- and long-term cover. We focus on accessible, client-first solutions with a strong culture of professionalism and service excellence.Role Overview:We’re seeking a target-driven Call Centre Sales Consultant to grow our short-term book. You’ll handle inbound/outbound sales, quoting, onboarding, and policy amendments.Key Duties:Generate and convert leadsPrepare and follow up on quotesEducate clients on cover optionsHandle renewals, amendments, upsellingMeet sales and productivity targetsRequirements:Matric (Grade 12)RE5 (or willingness to obtain)1–2 years in short-term insuranceStrong communication, admin & CRM skillsIdeal Traits:Confident, goal-driven, and resilientSolution-oriented and client-focusedPerks:R3500 Basic, Plus, Commission on top of salaryGrowth & training opportunitiesRivonia-based with a strong support teamSEND CV to: cv@cornerlife.co.za
4d
1
REQUIREMENTS:- Minimum 3 years experience in parts sales/tele-sales- Grade 12 qualification- Strong selling and people skills- Computer LiterateIf you havent heard back from one of our Talent Gurus within 7 days of submitting your application, we regret to let you know that your application was not successful this time around.
https://www.jobplacements.com/Jobs/T/Tele-Sales-Automotive-Parts-Call-Centre-JHB-1248568-Job-Search-02-09-2026-00-00-00-AM.asp?sid=gumtree
5d
Job Placements
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Key TasksManage Emergency CallsManage the Integrated Emergency Response (IER) applicationOperate a multi-line telephone console and alert systemObtain pertinent information necessary to the dispatch processUse the network to exchange information with other law enforcement and/or emergency response units Find Solutions to Uncommon ProblemsPerform emergency medical dispatch and crisis intervention servicesDetermine the level of priority of calls and enter information into computer-aided dispatch system Perform Administrative DutiesMaintain accurate records on each request for assistanceAny other relevant instructions pertaining to the department and issued by the ManagerEssential QualificationsMatricBAA/First Aid Level 3Essential Experience Minimum of 2 years experience in an Emergency contact centreCustomer care experienceExperience working shifts.PLEASE NOTE: If you have not heard from uss within 2 weeks of applying, please consider your application unsuccessful.
https://www.jobplacements.com/Jobs/I/IER-Call-Centre-Agent-1260621-Job-Search-2-9-2026-8-06-18-AM.asp?sid=gumtree
12d
Job Placements
2
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To lead and evolve the customer service function into a strategic, value-generating division that sets industry benchmarks in service excellence, operational efficiency, and customer satisfaction. This role is pivotal in transforming service operations into a profit centre while championing innovation, digital enablement, and cross-functional alignment.KEY RESPONSIBILITIES: (6 months fixed term contract)Define and evolve customer service standards, objectives, and initiatives to align with corporate strategy.Lead and manage the daily operations of the contact centre to ensure efficient service delivery and high customer satisfaction. This includes supervising and supporting agents, providing training, and performance management.Act as the voice of the customer in executive forums, translating feedback into actionable insights for product and service enhancements.Collaborate cross-functionally with departments to align service delivery with broader business objectives.Champion the adoption of CRM platforms, AI-driven support tools, and self-service portals to enhance customer engagement and reduce service friction.Monitor KPIs such as first-call resolution, average handling time, and customer satisfaction scores, using insights to drive continuous improvement.Resolve complex, escalated service issues that require coordination across departments, ensuring timely and satisfactory outcomes.Ensure adherence to regulatory standards, warranty policies, and service-level agreements (SLAs).Implement quality assurance programs and audits to maintain high service standards.Manage resources and budgets to optimize operational efficiency and cost-effectiveness.Champion a service-led culture across the organization, influencing product, sales, and marketing teams.EducationBachelors degree in business administration, Communications, or a related field (preferred).Minimum of 58 years experience in a contact centre or customer service leadership role.Understanding of workforce planning, scheduling, and resource allocation.Proven track record of transforming service operations and implementing best-in-class practices.
https://www.jobplacements.com/Jobs/C/Contact-Centre-Lead-1262237-Job-Search-02-13-2026-04-07-54-AM.asp?sid=gumtree
8d
Job Placements
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Callforce Johannesburg is currently recruiting for Upgrades consultants.The Upgrades Sales consultant will play a crucial role in driving sales and customer loyalty by offering upgrade opportunities to existing clients. This role involves understanding customer needs, recommending suitable upgrades, and ensuring a seamless transition for the customer. As part of our growth strategy, our ideal candidate should be results driven, have excellent communication skills, a persuasive sales approach, and a passion for delivering outstanding customer service.Requirements:- Call centre telco upgrades experience of 1+ year.- Ability to quickly learn and retain detailed information about a wide range of products and services.- Problem-Solving: Strong problem-solving skills and the ability to think on your feet.- Organization: Excellent organizational skills and attention to detail.
https://www.jobplacements.com/Jobs/U/Upgrades-consultants-1204616-Job-Search-07-19-2025-02-00-27-AM.asp?sid=gumtree
7mo
Job Placements
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Employer DescriptionProperty development.Job DescriptionYour duties will encompass:Make outbound and inbound calls.Secure viewing appointments.Assist with industry standards for call centres.Provide reports regarding conversion rates.Analysis of marketing statistics to adjust and improve strategy.QualificationsMatricPPRA Fidelity Fund CertificateSkillsMinimum 3 years experience in Call Centre for Insurance.Must have in-depth knowledge of the Cape Town residential rental marketMust relocate from Cape Town and be based in Johannesburg to service our CPT projectsMust be proficient in English, Afrikaans and 1 other official languageAble to sell over the phone.Excellent people skills and good interpersonal relations.Admin
https://www.jobplacements.com/Jobs/P/PAM-17788-Business-Developer-Property--Johannesbu-1258397-Job-Search-2-3-2026-3-47-57-AM.asp?sid=gumtree
18d
Job Placements
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Our client in the automotive industry is looking for an Information and Liaison Officer to join their team in Gauteng, Johannesburg.Requirements:Grade 12 (Matric)Previous call centre experience (essential)Fluency in additional South African languages (advantageous)Ability to work effectively under pressureKnowledge of the Consumer Protection Act (advantageous)Knowledge of the South African Automotive Industry Code of Conduct (advantageous)Strong computer literacyProven call centre experienceProficiency in English and at least one additional South African languageExcellent interpersonal and communication skillsGood health and the ability to manage high-volume workloadsDuties and Responsibilities:Handle incoming telephone enquiries, requests for advice, and follow-ups on current cases from complainants and industry participants.Update and maintain the complaints management system.Provide telephonic advice to complainants and industry participants on the Consumer Protection Act.Liaise effectively with internal staff across all levels.
https://www.jobplacements.com/Jobs/I/Information-Liaison-Officer-1239605-Job-Search-02-05-2026-00-00-00-AM.asp?sid=gumtree
16d
Job Placements
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