Please note that our Terms & Conditions and Privacy Notice are applicable.
On Promotion in Jobs
Filter & refine
Clear All
Results for call agents in "call agents" in Jobs in Gauteng in Gauteng
1
We are seeking a dedicated Call Centre Agent to join our team. As a Call Centre Agent, you will be responsible for handling incoming and outgoing calls from customers, providing exceptional customer service, resolving customer inquiries and issues, and maintaining accurate records of interactions. The ideal candidate should have excellent communication skills, be customer-oriented, patient, and able to work in a fast-paced environment.Duties and responsibilities:Answering and making calls to customersHandling customer inquiries and issuesProviding information about products and servicesMaintaining customer recordsStrong Telephonic skills
https://www.jobplacements.com/Jobs/C/Call-Centre-Agent-Customer-Service-1264110-Job-Search-02-19-2026-04-34-06-AM.asp?sid=gumtree
6d
Job Placements
1
1
The Technical Support Agents provide friendly and efficient first line support, as well as core advanced customer support through trouble shooting and timely first call resolution. Support relates to customer internet connectivity issues (WAN and customer side), emails, routers, network related queries pertaining to various hardware (a wireless router or access point) and occasionally VOIP (Voice over IP).The Technical Support Agent provides support both in person and via various communication channels (including telephone, WhatsApp, Webchat, Distant-Desktop, Route This and e-mail) using the clients ticketing and, Route This and e-mail). Calls that cannot be resolved are escalated appropriately. The call center operates daily from Monday to Sunday, between 7:00 AM and 10:00 PM.Below are the shift schedules:Monday to Friday: (weekly shift rotation)Shift 1: 7:00 AM 4:00 PMShift 2: 8:00 AM 4:30 PMShift 3: 8:00 AM 4:30 PMShift 4: 1:00 PM 10:00 PMWeekend (rotational, every second weekend):Shift 1: 7:00 AM 3:00 PMShift 2: 2:00 PM 10:00 PMYour Key Responsibility Areas:First Line Customer Support:Provide first-call resolution support to customers through various communication channels, including telephone, WhatsApp, web chat, email, Distant-Desktop, and RouteProvide support to walk-in clients as needed, ensuring their issues are addressed promptly and effectively.Manage incoming calls by directing them to the appropriate departments, recording details accurately, and relaying clear messages as needed.Record support requests in the clients ticketing systemAim to resolve issues permanently during the first call and within the same day, maintaining regular follow-ups with customersProviding updates at least hourly or daily as necessary.Consistently monitor Microsoft Teams and WhatsApp for messages.Troubleshooting, problem solving and monitoring:Collect information through analytical troubleshooting and problem research to identify the nature of faults, including determining whether the issue is on the customer side or related to WAN.Make use of troubleshooting tools such as tracert, ping, bandwidth test, and Route This.Monitoring of Network using Dude and Zabbix.Escalation of calls promptly to the appropriate person or team, Team Captain, or relevant technical teams (NOC, RF, Fibre, or Field Ops).Identify trends with incoming calls,
https://www.jobplacements.com/Jobs/H/Helpdesk-Agent-PTA-FebMarch-1262215-Job-Search-02-13-2026-04-01-30-AM.asp?sid=gumtree
12d
Job Placements
1
1
Minimum Requirements:Matric (Grade12)Experience in retail collections/FOSHINI GROUP, TRUWORTHS / Woolworths (At least 2 years)Experience with predictive dialler.Excalibur dialler experience Proven track record of reaching targets.Banking collections experience is advantageous.
https://www.jobplacements.com/Jobs/R/Recoveries-Agent-Retail-Accounts-1260958-Job-Search-02-10-2026-04-17-16-AM.asp?sid=gumtree
15d
Job Placements
1
Key TasksManage Emergency CallsManage the Integrated Emergency Response (IER) applicationOperate a multi-line telephone console and alert systemObtain pertinent information necessary to the dispatch processUse the network to exchange information with other law enforcement and/or emergency response units Find Solutions to Uncommon ProblemsPerform emergency medical dispatch and crisis intervention servicesDetermine the level of priority of calls and enter information into computer-aided dispatch system Perform Administrative DutiesMaintain accurate records on each request for assistanceAny other relevant instructions pertaining to the department and issued by the ManagerEssential QualificationsMatricBAA/First Aid Level 3Essential Experience Minimum of 2 years experience in an Emergency contact centreCustomer care experienceExperience working shifts.PLEASE NOTE: If you have not heard from uss within 2 weeks of applying, please consider your application unsuccessful.
https://www.jobplacements.com/Jobs/I/IER-Call-Centre-Agent-1260621-Job-Search-2-9-2026-8-06-18-AM.asp?sid=gumtree
16d
Job Placements
1
Corner Life is a fast-growing insurance company offering innovative short- and long-term cover. We focus on accessible, client-first solutions with a strong culture of professionalism and service excellence.Role Overview:We’re seeking a target-driven Call Centre Sales Consultant to grow our short-term book. You’ll handle inbound/outbound sales, quoting, onboarding, and policy amendments.Key Duties:Generate and convert leadsPrepare and follow up on quotesEducate clients on cover optionsHandle renewals, amendments, upsellingMeet sales and productivity targetsRequirements:Matric (Grade 12)RE5 (or willingness to obtain)1–2 years in short-term insuranceStrong communication, admin & CRM skillsIdeal Traits:Confident, goal-driven, and resilientSolution-oriented and client-focusedPerks:R3500 Basic, Plus, Commission on top of salaryGrowth & training opportunitiesRivonia-based with a strong support teamSEND CV to: cv@cornerlife.co.za
8d
1
Position Overview:To provide world-class telephonic and online support to users of the VeriClaim Billing System. Ensure ultimate customer satisfaction for both internal and external clients by resolving queries within the given turnaround times.Reports to:Support Centre Team LeaderExperience:Minimum of 1 year’s VeriClaim Experience.Previous experience working in a Support Centre environment will be an advantage.Essential Job Functions:Manage large amounts of inbound and outbound calls.Manage large volumes of tickets within set time frames.Identify customers’ needs, clarify information, research every issue, and provide solutions and/or alternatives.Evaluate concerns of the customers and provide logical workable solutions.Escalate issues to relevant department, for further investigation, where needed.Build sustainable relationships and engage customers by going the extra mile.Meet induvial and team qualitative and quantitative targets.Document all call and ticket information according to standard operating procedures.Manage after hour emergency queries on a rotation basis.Skills and Functional Requirements:Understanding and working knowledge of functionalities on VeriClaim.Customer focused & ability to build customer relations.Ability to take responsibility for work done.Effective management skills.Ability to take initiative.Ability to manage multiple tasks simultaneously.Excellent time management and organisational skills.Deadline focused.Excellent problem-solving skills.Analytical thinker.General knowledge of Microsoft, Word and Excel.Excellent command of spoken and written English.Knowledge of the Private Medical Aid industry.Excellent communication skills verbal and written.Excellent Telephone and email etiquette.Detail orientated.Highly motivated and enthusiastic and able to work in a team.Credit Control experience will be an advantage.
https://www.jobplacements.com/Jobs/S/Support-Centre-Agent-1264856-Job-Search-02-22-2026-23-00-16-PM.asp?sid=gumtree
2d
Job Placements
1
CALL CENTRE SALES AGENTS NEEDED!Locations: Western Cape Bellville | Durban Windermere | Pretoria Lynnwood Ridge & Waterkloof Ridge | Centurion Hennopspark Salary: R3,500 + CommissionDo you have the gift of conversation and a passion for sales?Our client is seeking enthusiastic Sales Agents to join their expanding call centre teams. If youre motivated, dependable, and ready to engage with customers, this could be the perfect opportunity for you!Requirements:Prior sales or call centre experience (beneficial)SA ID or valid work permitReliable transportStrong sales instincts & closing abilityDriven, accountable, and target-focusedWhats in it for You:Full training providedAll leads are supplied no fieldworkExcellent commission and earning potential
https://www.jobplacements.com/Jobs/C/Call-Centre-Sales-Agents-Pretoria-Lynnwood-Ridge--1258650-Job-Search-2-3-2026-8-29-50-AM.asp?sid=gumtree
22d
Job Placements
1
Our client is looking for a high-energy, results-driven Business Development Manager with a proven hunter mindset to aggressively grow new business across technical, construction, DIY, and chemical markets. This role is 100% focused on new customer acquisition once a customer is successfully onboarded, the account is handed over to the sales team.This position is suited to a self-starter who thrives on prospecting, closing deals, and opening doors in competitive markets.Key ResponsibilitiesAggressively prospect, target, and secure new customers across assigned industriesDrive the entire new business sales cycle from cold calling to deal closure and onboardingIdentify untapped markets, dormant accounts, and competitor clientsPresent and sell technical product solutions with confidence and credibilityConsistently meet and exceed new business targetsBuild a strong, high-value new business pipelineEnsure seamless handover of newly onboarded clients to the internal sales teamMaintain accurate reporting on leads, opportunities, and conversions Industry Knowledge & Experience RequiredConstructionSolid working knowledge of the construction industryProven experience with sealants, adhesives, bonding and plastering agentsExposure to:Property DevelopmentGutteringGlass & GlazingWaterproofingCold Room & RefrigerationPaint ContractorsWoodworking & CarpentryDIY / Hardware RetailStrong understanding of the DIY and hardware retail marketExperience selling sealants, adhesives, bonding and plastering agentsPrevious exposure to DIY or hardware retail sales is essentialChemicalKnowledge of the chemical industryFamiliarity with:Anti-foamsEmulsionsFoam Control AgentsSilicone Fluids (application knowledge advantageous)Exposure to:Industrial, Hygiene, Cleaning, and Food & Beverage chemical sectors RequirementsProven experience in new business development (not account management)Strong closing and negotiation skillsValid drivers license and willingness to travel extensivelyAbility to work independently with minimal supervision The Client OffersCompetitive basic salary with performance-driven commission, motor vehicle allowance, petrol allowance a
https://www.jobplacements.com/Jobs/B/Business-Development-Manager-Boksburg-JHB-1265116-Job-Search-2-23-2026-7-51-50-AM.asp?sid=gumtree
2d
Job Placements
1
Our client is looking for a high-energy, results-driven Business Development Manager with a proven hunter mindset to aggressively grow new business across technical, construction, DIY, and chemical markets. This role is 100% focused on new customer acquisition — once a customer is successfully onboarded, the account is handed over to the sales team.
This position is suited to a self-starter who thrives on prospecting, closing deals, and opening doors in competitive markets.Responsibility:Key Responsibilities
Aggressively prospect, target, and secure new customers across assigned industries
Drive the entire new business sales cycle from cold calling to deal closure and onboarding
Identify untapped markets, dormant accounts, and competitor clients
Present and sell technical product solutions with confidence and credibility
Consistently meet and exceed new business targets
Build a strong, high-value new business pipeline
Ensure seamless handover of newly onboarded clients to the internal sales team
Maintain accurate reporting on leads, opportunities, and conversions
Industry Knowledge & Experience Required
Construction
Solid working knowledge of the construction industry
Proven experience with sealants, adhesives, bonding and plastering agents
Exposure to:
Property Development
Guttering
Glass & Glazing
Waterproofing
Cold Room & Refrigeration
Paint Contractors
Woodworking & Carpentry
DIY / Hardware Retail
Strong understanding of the DIY and hardware retail market
Experience selling sealants, adhesives, bonding and plastering agents
Previous exposure to DIY or hardware retail sales is essential
Chemical
Knowledge of the chemical industry
Familiarity with:
Anti-foams
Emulsions
Foam Control Agents
Silicone Fluids (application knowledge advantageous)
Exposure to:
Industrial, Hygiene, Cleaning, and Food & Beverage chemical sectors
Requirements
Proven experience in new business development (not account management)
Strong closing and negotiation skills
Valid driver’s license and willingness to travel extensively
Ability to work independently with minimal supervision
The Client Offers
Competitive basic salary with performance-driven commission, motor vehicle allowance, petrol allowance and provident fund.
Clear focus on new business wins and measurable results
Opportunity to represent high-value, technical product solutions
A role for someone who wants ownership, autonomy, and impact
Please send your CV and salary expectation to Pieter, email: careers@servicesolutions.co.zaConsultant Name: User User
16h
Service Solutions
1
1
Purpose of the Role:This role exists to create meaningful, memorable experiences for every customer who reaches out for support.As part of the client journey, the Client Services Consultant plays a critical role in turning moments of uncertainty into moments of care where queries are resolved with warmth, service is delivered with intention, and every conversation is an opportunity to deepen trust.Each interaction is a chance to create a WOW experience, one that leaves customers feeling heard, supported, and confident that they are in safe hands. This is where service becomes more than a task, it becomes part of a promise kept.Role SummaryThe Client Services Consultant is responsible for handling a wide range of customer interactions from resolving queries and updating policies to guiding clients through important changes in their lives. This role demands strong communication skills, attention to detail, and the ability to stay calm and solution-focused, even under pressure.This role demands an individual who can confidently navigate systems and procedures while never losing sight of the human on the other side of the call. Success in this role means delivering service that is fast, accurate, and deeply personal, creating the kind of experience that keeps customers on our book and builds lasting trust in the Dis-Chem Life brand.This is a high-touch, high-trust role that demands emotional maturity, strong communication skills, and the ability to thrive in a dynamic, fast-paced environment.Benefits:A purpose-led role where your work truly impacts people’s lives.A supportive team culture that celebrates care, integrity, and performance.Opportunities to grow your career in a fast-scaling business.Training, tools, and development that set you up for success.Key Responsibilities Deliver Exceptional Client Service - Engage with clients across multiple touchpoints (phone, email, digital) with empathy, clarity, and professionalism. Ensure every interaction leaves the client feeling heard, supported, and confident in our brand.Resolve Queries with Ownership and Urgency - Accurately resolve a wide range of client requests, including policy updates, benefit queries, billing issues, product clarifications, and escalations within agreed ser
https://www.jobplacements.com/Jobs/C/Client-Services-Agent-1262900-Job-Search-02-16-2026-07-00-03-AM.asp?sid=gumtree
9d
Job Placements
1
1
1
Save this search and get notified
when new items are posted!