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A valued client of ours within Telecommunications is looking to expand their operations in South Africa.
They are seeking a resourceful Business Development Account Manager to expand their business and improve their market exposure, focusing on our Fibre optic product portfolio. As a Business Development Account Manager, your duties will include establishing networks with new clients as well as re-igniting new business from dormant customers, developing and maintaining valued customer relationships, and identifying new business and sales opportunities.
To be successful in this role, you should demonstrate extensive experience in business development strategies and marketing. Accomplished Business Development Account Managers are experts in identifying and capitalising on business opportunities.
* Identify new clients by researching and creating opportunities.
* Qualify leads from marketing campaigns as sales opportunities
* Contact potential clients through cold calls and emails
* Present our company to potential clients
* Develop new business and identify areas of improvement to meet sales quotas
* Proactively seek new business opportunities in the market
* Develop trusted advisor relationships with new and dormant accounts
* Generate sales among client accounts, including upselling and cross-selling
* Operating as the lead point of contact for any and all matters specific to your accounts
* Building and maintaining strong, long-lasting customer relationships
* Complete customer account management, including costings and quotations
* Ensure the timely and successful delivery of our solutions according to customer needs and objectives
* Forecast and track key account metrics (e.g. sales results and forecasts)
* Updating and maintaining of CRM records and executing of Linkedin/CRM campaigns
* Clearly communicate the progress of monthly/quarterly initiatives to management
* Assist with challenging client requests or issue escalations as needed
* Identify client needs and suggest appropriate products/services
* Customize product solutions to increase customer satisfaction
* Stay up-to-date with new products/services and new pricing
* Ensure clients receive requested products and services in a timely fashion
* Manage projects within client relationships, working to carry out client goals while meeting company goals
* Service multiple clients concurrently
* Previous experience as a Business Development Account Manager in the Internet service provider/Telco and/or Telecoms datacentre industry
* Strong knowledge and of fiber products and terminology including SFPs, patchleads and related products; including networking
* Experience in selling fiber products and accessories
* Own client base a definite advantage
* Experience in identifying profitable business opportunities and potential clients.
* Ability to maintain strong client relationships and establish industry partnerships.
*
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1XzEyNjUxX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1150765&xid=1555_12651
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REQUIREMENTS/ QUALIFICATIONS: Drivers license Minimum 3 years Field Service experience Minimum N+ certification or equivalent and hands on experience Excellent communication and reporting skills Good technical and troubleshooting skills CCNA | Microsoft 365 | Fortigate NSE qualification or equivalent (Advantageous) DUTIES AND RESPONSIBILITIES: Manage the daily operations of the IT Service Desk and/or client deployed to. Provide onsite support troubleshooting hardware and software issues Provide 1st and 2nd level desktop, networking, and application supportEnsure that all allocated SLA requirements are escalated timeously and adhered to. Examine and ensure that all infrastructures remain functional with minimal downtime Identify potential risk areas and raised to the Field Service Manager Ensure all allocated project work tasks delegated meet allocated deadlines Be able to provide additional after-hours remote support from time to time Identify and provide proactive client management strategies Identify potential risk areas and ensure that these are flagged to the Field Service ManagerLiaising with 3rd parties, suppliers, and vendorsEnsure quality control is in place for all work that is generated by the IT department Create and manage processes to optimize performance within the IT department Deliver national client support services as required Identify cost saving opportunities and initiatives for the Company and its clients Identify growth capability and project opportunities (Presales) Please note that if you have not received a response within 14 days of submitting your application that your application was unsuccessful.
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Our Client a Global tech firm is seeking a Senior Wintel Server Engineer to join their team in Sandton on a contract basis. They offer stability, growth, attractive rates and an excellent working environment.As a Senior Wintel Engineer, youll be responsible for creating and maintaining all aspects of the technical infrastructure. You will develop new applications, systems, and tools to support our business needs. You will manage the delivery of IT services including hardware and software inventory management, disaster recovery planning, change management processes as well as monitoring security.Requirements Management and maintenance of all Server systems, Virtual Platforms, and cloud services in use.Support Mimecast across multiple domains, which involved, troubleshooting mail flow implementing and reviewing policies in line with best practice.Expert/advanced level 3rd Line support to Server Operating systems server 2008/2012/2016/2019 in an enterprise level.Analysing incidents or requests and handling escalations of unresolved complex issues.Implement projects in accordance with agreed policies, and procedures and ensure that all project deadlines are met.Provide input to Architects on new designs.Analyse vulnerability reports and address vulnerabilities found on server platforms in the agreedtimelinesManage, CA Servers and install public and local certificates on a variety of servers and systems every yearUnderstand and manage sFTP platformsDevelop and use scripts and commands, PowerShell to automate tasks and to change settings in bulkEnsure systems are set up as per industry best practiceEnsure successful integration of different systems.Manage and administer complex enterprise-level network servers and storage systemsCoordinate the troubleshooting and the support calls with external providersDevelop and maintain technical and functional documentation for required systemsDevelop and maintain Standard Operating Procedures for relevant servers and systemsWork with a change control policy on any changesMake recommendations to the Management for improving systems and processesStay abreast of the latest technology and work with Senior Manager on potential upgradesExecute duties in accordance with ITIL framework guidelinesQualifications Information Technology Infrastructure Library (ITIL) is advantageous.Project Management qualification advantageous.Must have an Infrastructure Operations background or understanding of Infrastructure.MCP, MCSE, and MCITP or other related certificatesEnterprise server and storage hardware and softwareExchange 2010/2016 CertificationEnterprise server and storage hardware and softwareExperience 4-6 years in senior/advanced server engineer role working in a multi-domain enterprise-level environment2-4 years project implementation role at the enterprise-level environmenthttps://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA4XzczMDI4X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1266782&xid=1108_73028
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A provider of leading specialised software and digitally-led business solutions is on the hunt for an Intermediate Developer NGVAS. They assist clients across targeted industries to achieve more by improving their core business operations, customers interface and uplifting their experience. You will form part of the Managed Service development team, and will be responsible for ongoing Development of software solutions. You will also work in conjunction with the Domain Tech lead and provide 3rd level product development support. If you are a good team player and looking for new opportunities then this opportunity may be for you, APPLY NOW Core understanding of and working experience with: A tertiary Engineering or Computer Science degree.At least 4 years’ experience in Java programming.Solid experience working in LinuxBack-end, Middleware, Front-end, and/or Mobile Application development experience.Shell scripting ability for system administration.Knowledge of networking protocols and technologies (TCP/IP, SOAP, HTTP, XML, RADIUS, Diameter, SCTP).Ability to learn quickly and work independently.Ability to work under pressureGroovy Scripting experience and experience using Microservices Nice to have Experience: Experience in a Telco or Financial Services environment.Linux system administration (RedHat/Centos, Apache/NGINX, MySQL/MariaDB, Bash, Python).Telecommunications technologies (SS7, SIGTRAN, MTP, SCCP, TCAP, MAP, CAP, etc).Docker and Docker Swarm experienceGood Understanding of Golang Reference Number for this position is GZ54619 which is a permanent position in Midrand offering up to R600k per annum negotiable on experience and ability. Contact Garth on garth@e-merge.co.za or call him on 011 463 3633 to discuss this and other opportunities. Are you ready for a change of scenery? The E-Merge IT recruitment is a specialist niche recruitment agency. We offer our candidates options so that we can successfully place the right developers with the right companies in the right roles. Check out the E-Merge website www.e-merge.co.za for more great positions. Do you have a friend who is a developer or technology specialist? We pay cash for successful referrals!
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Employer DescriptionOur client is a leading mining technology and equipment company.Job DescriptionReporting to the Team Leader, You will be responsible for providing frontline technical support for the Equipment division showcasing your competencies in mechanical and electrical expertise.Apply a high level of technical service skills and knowledge of processes to manufacture, service and repair products and tools to required quality.Considered a technical subject matter expert in particular products or processes, you will provide instruction and guidance to trainees.Champion continuous improvement initiatives and actively contribute to and deploy plans for the new product introduction (NPI) processOperate all tools, machinery and equipment efficiently and safely to ensure satisfactory completion of assigned duties.Assembly of products.Apply problem solving skills to troubleshoot solutions to complex technical issues.Drive root cause analysis and implementation of corrective action for process related issues.Identify opportunities to improve effectiveness of work.Identify, develop and set up required jigs and fixtures to ensure continuous manufacturing efficiency.QualificationsQualified as a Millwright (Red Seal)Must have a Senior Certificate Grade 12 (Matric)Wiremans License (preferable)Skills5+ years Industry related experience in a similar rolePLC programming skillsBasic Networking skillsPrior experience using ERP softwareProficient in Microsoft Excel, Word and ProntoBenefitsMedical Aid (100%)Provident Fund
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Our client, a leading South African financial group founded in 1985, encompasses insurers and a comparison platform. Rooted in providing peace of mind, they safeguard possessions, loved ones, and life plans. Pioneering innovation and service, their diverse team drives excellence, and they are looking for a Financial Advisor to join their team.
Job Purpose:
The Financial Advisor will be responsible for conducting financial needs analysis for both Life and Investment planning needs, utilize extensive expertise to provide financial advice to customers, grow client base and prospecting of new clients.
Responsibilities:
Sales Opportunities Creation
• Develop a personal network within the sales territory and represent the organization at relevant industry events, sourcing of referrals, and recommendations from existing customers and other contacts to identify sales opportunities, promote the organization, and enhance its reputation. Identify Personal Lines and Business Insurance opportunities Customer Needs Clarification
• Consult with a range of customer representatives at different levels to identify the outcomes they require, introducing relevant internal specialists and utilizing their expertise to gather and analyses complex customer data, clarify mid- to long-term customer needs, and develop and agree to a specification of customer requirements. Conduct financial needs analysis, client portfolio analysis and provide financial advice Sell Customer Propositions
• Identify the products or services that best meet the customers stated needs, use personal expertise to propose quantities and product configurations, explain the selection to the customer, and invite the customer to make a purchase at the standard price/terms and conditions of sale Customer Onboarding
• Walk customers through the advanced/custom features of the product/service, connecting those features directly with customer pain points Performance Management
• Respond to personal objectives, take appropriate actions to ensure achievement of agreed objectives and use performance management systems to improve personal performance Customer Relationships Development
• Develop and implement a customer contact plan to communicate product launches and engage the potential customers in relevant sales campaigns to build new relationships
• Act as first point of contact for customer queries and complaints and resolve these, referring complex issues to others and ensuring that the customer receives an appropriate response Client Customer Management (External)
• Manage key client and customer relationships to maintain customer satisfaction, retention of clients and loyalty Client Document Management
• Create and ensure compliance with a companywide document management system Operational Compliance
• Develop knowledge and understanding of the organizations policies and procedures and of relevant regulatory codes and codes of conduct to ensure own work adheres to t...Job Reference #: 202627
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Our Client a Global Tech firm is seeking a Senior Services Owner - Networks to join their team in Sandton on a contract basis. They offer stability, growth, attractive rates and a great working environment.The role of Manager, Network Engineering is a management role responsible for overseeing a team of network engineers and specialists in designing, implementing, and maintaining a robust and efficient network infrastructure. This role requires a combination of technical expertise, managerial, and project management abilities. This role plays a pivotal role in ensuring network reliability, security, and performance while fostering a collaborative and innovative team environment.Key Roles and Responsibilities:Leads and manages a team of network engineers, and specialistsProvides guidance, mentorship, and performance management to ensure team successCollaborates with the team to design and architect network solutions, including LAN, WAN, data centre, and cloud networksEnsures that network designs align with business requirements and industry best practicesProvides technical guidance and oversight to team members during the design, configuration, and implementation of network solutionsReviews and approves network designs and configurationsOversees the deployment, configuration, and maintenance of network devices, including routers, switches, firewalls, load balancers, and wireless controllersLeads and oversees network-related projects, establishing project plans, allocating resources, and ensuring projects are completed on time and within scopeCollaborates with cross-functional teams, including systems administrators, security teams, application developers, and business stakeholdersThe Senior Services Owner is responsible for ensuring the continuous availability and operation of the Network.Work very closely with the NaaS provider to ensure all issues with the network are resolved timeously and that network related projects are delivered on time within budget.An expert in the operations of digital solutions for Networking and they partner closely with the Enterprise Architect to research and identify potential value adding solutions.Contribute to the specification and planning for other digital solutions in the CCBA environment.Partners very closely with the leaders and process experts involved in the provision of Network services.Create and maintain a roadmap of all IT projects and initiatives for their IT domain and manage the resourcing, deployment schedules, and interactions with other role-players.creates a plan for the continuous and efficient running of the Network and they establish and maintain close relationships with all suppliers and vendors responsible for providing the support and maintenance for specific technology components in the Network domain.The Senior Service Owner owns the operational IT budgets for his or her domain and annually they plan the necessary CAPEX for initiatives and projects and the OPEX to keep the technologies
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A leading Pump company is in search of an External Sales Representative in the Northriding, Randburg area.
The ideal candidate will be someone that has got a customer network in the industrial / food and beverage space and also has been exposed to selling equipment in the chemical type industries ( water treatment, chemical manufacturing,) This person would have to have need to be technically strong, able to operate pump selection software and have the ability to confidently do their own pump selections.
* Applies an aggressive sales plan, formulated in conjunction with the MD, to achieve sales, profits and growth budgets.
* Carries out sales visits to customers in accordance with the sales plan and provides advice/support to customers on a range of Company products, attempting to match customer needs with engineered solutions.
* Promotes service, spare parts and contract functions.
* Analyses sources of tender information and future projects and follows up on leads.
* Prepares sales, competitor reports and paperwork to satisfy Head Office and customer requirements.
* Provides input to the sales team, attends Sales meetings, and completes written and verbal reports as required by Senior staff.
* Ensures all pricing policies are followed and ensures compliance with company’s Environmental Health & Safety and Quality Assurance policies and procedures.
* Prepares mail outs for new product information and updates.
* Any other duties as required/determined to assist functionality of the business.
The suitable candidate must have knowledge of the below pump technologies, this would mean understanding how to select the correct pump for the application.
*Hygienic and sanitary pumps*
* Rotary Lobe Pumps
* Screw Pumps
* Centrifugal Pumps
* Air operated diaphragm pumps
* Peristaltic pumps
*System Knowledge*
* The candidate would need to know how to select a pump when there are viscous liquids and products which need to be pumped at high temperatures.
* Understand system design in terms of piping systems (calculate friction loss, system head pressure, absorbed power, calculate Net Positive Suction Head, understand the “First Principles etc.)
*Sales*
* *Have a track record in pump sales*
* Be able to prospect and cold call
* Be organised in terms of sales planning (disciplined with call cycles and routines, pipeline management, sales forecasting)
* Demonstrated experience in a sales/marketing capacity, with exposure to business management principles, preferably in an engineering environment. An understanding of the pump industry, combined with qualifications in the field of management/marketing/engineering, or a sound mechanical and mathematical aptitude is desirable.
* Must be an excellent communicator, with highly developed negotiation, sales and marketing skills, and a genuine commitment to customer service.
* Must possess a capacity for developing creative solutions to busin
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1XzU1OTg4X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1243648&xid=1555_55988
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Cell C is currently recruiting for an experienced and qualified Senior IP Transport Specialist to join our team.
To plan the national IP MPLS & Mobile Backhaul and international Transport networking systems within Cell C. Ensure the evolution of all IP MPLS and MBT/CTN IP/MPLS network systems through the management of best practice system planning and design.
*Main Responsibilities**Planning and performance - Nationally*
* High Level design IP MPLS & MBT/CTN and international Transport network
* Low Level design for IP MPLS & MBT/CTN and international Transport network.
* IP/MPLS and Mobile Backhaul capacity planning requirements
* Plan and test redundancy and diversity of IP MPLS & Mobile Backhaul and international Transport networks.
* Measure IP MPLS & MBT/CTN and international Transport network quality and performance and develop performance indicators
* Maintain IP MPLS & MBT and international Transport network capacity and performance within network KPI’s
* Provide regular capacity forecasts and strategic network master plans
* Introduce new IP MPLS & MBT/CTN and international Transport features or parameters into the network
* Maintain grade of service within network KPI’s
* Plan the hand over to the operations department for implementation
* Ensure the constant optimisation of the Infrastructure.
* Ensure best practise planning methodologies are used for optimal network design.
* Notify senior management in advance of “end of life equipment” and necessary steps to safeguard operations.
*Technology Evaluation*
* Ensure regular technology evaluations and pilots where appropriate.
* Research new technology and trends within IP MPLS & MBT/CTN and international Transport Networks
* Ensure knowledge transfer to the operations sections.
* Define the engineering requirements for the new elements that will be added to the existing IP MPLS & MBT/CTN and international Transport Network.
* Devise the planning strategy for the evolution of the IP MPLS & MBT/CTN and international Transport network
* Strategically identify and recommend the procurement of new and or upgraded technology to support the organizational network strategy
* Assist the RFP department with the Evaluation of the cost implications of the new technology elements.
* Plan the technology trials and ensure the correct usage of the technology to evaluate the outcome of such trials.
* Investigate, evaluate and request the procurement of tools for supporting any IP MPLS & MBT/CTN Transport planning initiatives.
* Plan ROI of all new IP MPLS & MBT/CTN Transport elements to company standards
*Report generation*
* Provide reports to the business on the Performance and Quality of the radio network
* Report on improvements
* Submit information for the Board Report
* Compile problems encountered reports
* Research and submit special reports when required
* Weekly Capacity and utilization reporting
* Weekly network health report
* Quarterly diversity/redundancy testing
* Weekly update on IP MP
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Cell C is currently recruiting for an experienced and qualified Optical Transport Specialist.
To conduct planning and implementation for National Core Transmission networks (DWDM & SDH) and provide transport layers services based on the Roaming network, Core network, IT, billing and 3rd party requirements.
*Main Responsibilities**Overall Accountability *
* Scope National Core Transmission to include Roaming network, Billing, core and IT
* Conduct high-level & Low-Level National SDH planning
* Conduct high-level & Low-Level National OTN (DWDM) planning
* Develop methods of procedure for implementation
* Ensure and oversee implementation
* Quality acceptance of the project
* On site and remote support and troubleshooting nationally
* Maintain grade of service within network KPI’s
* Support of regional Transmission teams
* Manages vendor performances based on contractual obligations
* Manages escalation of faults with vendors and informs all stakeholders of status
* Participates in the development of goals, work plans, timelines and implementation approaches
* Regional and national escalation of faults
* Measure Core, Aggregation and SDH Transmission network quality and performance and develop performance indicators
* Maintain Core, Aggregation and SDH Transmission network capacity and performance within network KPI’s
* Introduce new Core, Aggregation and SDH Transmission features or parameters into the network
* Ensure best practise planning methodologies are used for optimal network design.
* Notify Senior management in advance of “end of life equipment” and necessary steps to safeguard operations.
* Ensure the constant optimisation of the Infrastructure.
*Technology Evaluation*
* Ensure regular technology evaluations and pilots where appropriate.
* Ensure knowledge transfer to the operations sections.
* Define the engineering requirements for the new elements that will be added to the existing Core, Aggregation and SDH Transmission Network
*Vendor Management*
* Monitor the vendors performance based on contractual obligations and drive the vendors’ performance to achieve the target
* Monitor and report on vendors performance at a working and functional level
* Drive the vendors to perform the functional roles based on agreed scope of agreements and drive for efficiency
* Provide performance feedback and drive improvements
*Report Generation*
* Generate reports on transmission network architecture.
* Ensure all activities are accurately and timeously recorded.
* Ensure all recording of performance data are accurately done.
* Compile weekly and monthly reports on all activities as well as monthly reports detailing the utilisation and incurring costs for transmission infrastructure including links
*Perform any other related duties as requested by Management.*
*Minimum Qualification*
* NQF 6 level
* University Degree in Engineering / Computer Science / Telecommunications with the relevant telecoms experience. Higher qualification is an advantage.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1XzU1NjEyX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1243390&xid=1555_55612
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Title: Program Director, Zimele
Reports to: Country Director, South Africa
Location: Johannesburg, South Africa
Travel: Up to 30%, local travel within South Africa, occasional travel abroad
Grade: 11
TECHNOSERVE BACKGROUND
TechnoServe (www.technoserve.org) is a non-profit, economic development organization with sustained commitment to its 50-year old founding mission to work with enterprising men and women in the developing world to build competitive farms, businesses, and industries. We are business development specialists, assisting farmers and other entrepreneurs in 29 countries, increasing their access to information, capital and markets. The increased income our clients derive enhances resilience and prosperity for their families and communities.
POSITION DESCRIPTION and responsibilities
The role of the Program Director of the Anglo American Zimele program, which is funded by Anglo American, entails the management of one of the largest local economic development (LED) projects in South Africa. The program delivers transformative economic change in some of the poorest parts of South Africa by supporting local enterprises grow their businesses to the next level.
The desired individual will be a high quality manager who can direct a large and diverse team of around 60 people, a compelling leader who can articulate the vision for the program, a strategic thinker who can predict challenges and build plans to overcome them, an individual with exceptional people skills who can engage a diverse set of stakeholders to build consensus, and someone who understands, and can build, robust procedures to deliver operational and financial excellence. The candidate will need a deep commitment to economic development and poverty reduction.
TechnoServe delivers the Enterprise, and Supplier Development initiative through a network of hubs, operating under the brand name of Anglo American Zimele. In the first phase, the program exceeded it’s 10,000 jobs supported target and was awarded an extension to continue delivering the program on behalf of Anglo American In this second phase, the hubs operate in Mogalakwena, Rustenburg, Amandelbult, Sishen, and Kolomela, Far Eastern Limb and Polokwane. TechnoServe is employing a team of 6 or 7 staff to operate each hub. The hubs deliver business acceleration and workforce development services (training, mentorship, access to finance, linkages to markets, etc.) to eligible entrepreneurs within a 50-kilometer radius of the hub through unique program pillars.
The Program Director manages a high-caliber program management office (PMO) to support the Hubs and deliver a program of outstanding quality in a consistent way within the time framework as per the contract with our client.
The Program director is responsible for the program strategy and approach and he/she works closely with the Deputy Director/Operations Manager role, who supports the program roll out on a tactical level. To provide the context, the following
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Location: Johannesburg, Gauteng, South Africa To provide strategic vision, operational leadership as Service owner of technical, digital, data platforms. To develop, execute the platform management strategy, accountable for delivery, cost of contracted services, across service value chain and internal, external partners. To collaborate with Client Segment and Solutions, Corporate Functions on platform delivery, management. To facilitate technical releases; manage complex delivery constraints and lead the platform capability Key Responsibilites • Actively participate in relevant risk governance forums including providing necessary input and escalating relevant risk issues. Establish appropriate risk oversight and governance processes and structures within the area.• Forecast, facilitate, build capacity plans and decide upon appropriate insourcing and outsourcing models to support the contracted services and delivery requirements.• Coach and mentor the delivery teams, providing quick resolution for problems and roadblocks.Direct and deliver contracted services coordinating the full service value chain relating to the specific service(s), integrating all service contributors, internal or external service partners. Managing cost and delivery to the contracted service level agreements.• Analyse service availability and business impact by reviewing the number and severity of incidents and outages, performing trend analysis and investigating root cause. Provide input to the platform managers about failure of service by providing appropriate information dashboards.• Monitor budgets against expenditure and manage T&O costs in line with organisational parameters.• Collaborate with Client Segment and Client Solutions stakeholders to guide and arbitrate decisions where contention exist due to conflicting priorities based on Country, Client Segment and Client Solutions, Service Portfolio Delivery road maps and platform requirements.• Formulate the service strategy for services owned within function/ portfolio in accordance with overall Client Segment, Client Solutions, Country service strategic objectives. Inculcate service orientation and culture within delivery functions and teamsQualifications • Post Graduate Degree as well as IT related professional certification such as SAFE Agile certification.• 8-10 years solid Integration and IT background, consistently keeping up-to-date with advancements in the field.• Exposure to delivery in the African continent with proven track record to a broad spectrum of stakeholders including senior executives.• The candidate will have come from a background of full lifecycle design and development covering solution design, application design, development, testing and maintenance, network software, operating systems, multi-tier environments, desktop and workgroup software, middleware, server technology, fault tolerant environments, developmen
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Our well know automotive vehicle dealer client in Kempton Park is looking to employ an experienced F&I Manager. PurposeThis is a key role that provides support to the dealership network by providing an efficient service to customers and the dealership through vehicle finance and the sale of approved products to maximise gross profit while ensuring that all training, fit & proper, honesty and integrity requirements of the Financial Service Board (FSB) are upheld.Minimum Experience:3 years experience in a similar role with a customer services focus within the Automotive Retail Industry.Minimum Qualification:Grade 12 /Matric and with a relevant diploma. Credit Management Diploma will be advantageous.In addition, a Regulatory Exam, NC Accreditation, Retail or Short-Term Insurance Qualification with minimum 120 creditsMinimum Requirements:Up-to-date knowledge of vehicle legislation, trade practices, dealership policies and procedures.Customer service and sale management. Understanding of the compliance governing the retail industry would be an advantage. Knowledge of the NCA, CRA, FAIS, FICA. Accredited by the FSP and mandated to perform NCA functions before (s13 mandate)Possess the relevant Continuous Professional Development points within the stipulated time-framesGeneric Job Outputs:Deliver on agreed performance targets according to budget & sales targets in a high-volume dealership.Maximize second gross profit.Execute work in line with governance and compliance processes.Ensure that dealership remains compliant in accordance with legislation requirements. Recording and reporting on transactional activities to provide timely and accurate information for decision making in area of accountability.Conduct financial needs analyses and provide associated sales of value-added finance and insurance products.Manage and maintain the finance and insurance debtors book and effectively manage the applicable administration and other related processes.Provide specialized need analysis & financial and insurance advice and support to clientsProvide operational support related to finance and insurance activities and initiatives to contribute to the overall growth and profitability of the dealership Inform and educate customers on products to ensure retention of existing customers.Increase sales revenue and increase the organizations customer base.Consistently enhance own competence through knowledge development in subject matter and associated industry developments.Customer service and sale management. Knowledge of the NCA, CRA, FAIS, FICA..N.B. (Only candidates that meet the criteria will be shortlisted and contacted)N.B. (Only candidates with Automotive Industry experience will be considered and contacted for this position)
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5Xzg0MjAwX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1214610&xid=1109_84200
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The Solutions Architect is responsible for designing, building, testing and implementing SAP systems within the organisation’s IT network. A Solutions Architect is expected to have a thorough understanding of complex IT systems and stay up to date with the latest SAP standards, systems and authentication protocols, as well as best practice SAP products. This requires knowing the business – a comprehensive awareness of its technology and information needs.
The Solutions Architect will work closely with the sales and customer service teams on opportunities and bids, whilst working with the SAP Specialists and Business Developers, to cultivate opportunities and ensure that the Gijima SAP portfolio is presented in a comprehensive manner to help win customers and grow revenue streams.
* Supporting Sales to meet and exceed the financial and strategic sales targets in the country/region.
* Central interface between Bid Management, Solution Sales and internal/external delivery units for complex international SAP projects.
* Responsible for the integration of agreed SAP solutions into the customer’s systems by taking various components and interfaces into account.
* Define, design and coordinate the solution architecture and cost calculations.
* Technical support for Sales during the acquisition phase.
* Integration of technology partners / vendors into the SAP solution design.
* Align the solution design in complex projects with involved stakeholders within Gijima group and external partners.
* Design Authority for solutions according to approved solution and service descriptions.
* Requesting offers and further discounts at vendors/partners.
* Technical steering of Engineering, Operation and Consulting in the deal team.
* (Stream lead for SAP topics in complex mixed deals (Big and Major Deal Support) for costing and design of SAP solutions.)()
* Support smooth handover to Delivery for the realisation phase.
* Work with sales and bid teams to take on overall responsibility for SAP services as part of tender process through to closing.
* Work with partners to understand and promote reselling relating to, for example, SAP S/4HANA and other portfolio elements.
Collaborate closely with colleagues in the international sales team and Gijima Security community for knowledge sharing and collective solution development.
Grade 12 (essential)
Degree (bachelor / master) or diploma in IT, Engineering or Business Information Systems or Digital Discipline with professional experience specialised in Solution Design with focus on SAP.
SAP S/4HANA and/or SAP C/4HANA
* Min 10 years experience in consulting and implementation of SAP solutions.
* Experience in SAP functional modules and a profound understanding of related business processes
* working in a SAP S/4HANA transformation programs (SAP Analystics Products - SAP BW on HANA, SAP Native HANA, SAP Cloud Platform, SAP Central Finance, Systems Landscape Model, SAP Int
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1XzI1NDMwX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1189899&xid=1555_25430
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Please only apply if you meet the following requirements:
* Experience of at least 3 - 4 years in IT
QUALIFICATIONS
* Tertiary qualification in IT or related fields
* Completed Grade 12
* 3 - 4 years in IT
* Microsoft Operating System (I.e. XP, Win7, Win8, Win10)
* Microsoft Office (I.e. (Phone Number Removed);)
* Strong understanding of database environment (i.e MS SQL)
* Strong understanding of Networks, LAN, WAN, and general Hardware
* Attend relevant training (of the shelve software)
* Strong and Effective communication skills
* Moderate Systems Analysis skills
* Strong Project Management knowledge and skills
* Programming and system development capabilities
* Team Player, hardworking, self-driven, and innovative
Responsibilities
* Software Support and Maintenance- through working knowledge in the application of:
* Installation, configuration and upgrading of existing systems
* Assisting and handling user calls
* Setup and maintain documentation and standards
* Ensure documents are reviewed as per schedule
* Prepare systems and documents for auditing purposes
* Action and rectify audit findings
* Implement and maintain application security (users and roles, assign privileges)
* Perform application tuning and performance monitoring
* Plan, design and implement changes
* Work as part of a team and provide 24x7 support when required
* Perform general technical trouble shooting and give consultation to development teams
* Interface with Vendors\Manufacturers for technical support.
* Patch Management and Version Control
* Deliver within projects as per requirements, objectives and deadlines
* Ability to troubleshoot and do fault finding
* Deliver within projects as per requirements, objectives and deadlines
*Desired Skills: *
* Application Support
* SQL
*Desired Work Experience: *
* 2 to 5 years Business Consulting
* 2 to 5 years Systems Analysis
*Desired Qualification Level: *
* Diploma
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU0XzkxOThfXzQ5Nz91dG1fc291cmNlPWd1bXRyZWUmdXRtX21lZGl1bT1mZWVkJmtleXdvcmQ9&jid=1181678&xid=1554_9198
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IT service provider with head office in Randburg is looking for a Technical consultant.
* Resolves technical problems that originate by telephone in a call centre/help desk environment.
* Uses expertise in customer service and technical knowledge gained from previous experience to resolve issues surrounding the installation, usage, and training of customers on software and/or hardware products.
* May work with technical, sales, customer service or marketing staff to resolve recurring problems and issues with products.
* Provides technical support to users for either PC, server or mainframe applications and hardware.
* Answers questions regarding system procedures, on-line transactions, systems status and downtime procedures.
* Interacts with network services, software systems engineering and/or applications development in order to restore service and/or identify problems.
* Maintains a troubleshooting tracking log ensuring timely resolution of problems.
* Recommends systems modifications in order to reduce user problems.
* End to end management of support tickets, ensuring accurate and timely information recorded
* Receive and log all requests and incidents
* Manage all e-mails, response times and resolution times according to SLA
* Ensure quality closure of desktop and related incidents, requests or projects within SLA
* Install, configure and support all Microsoft desktop and server operating systems.
* Install, configure and support all Microsoft and other application software (desktop and server).
* General hardware troubleshooting (desktop and server).
* General troubleshooting on all IT related equipment.
* Respond to and resolve support calls via remote connection (desktop and server).
* Assist customers telephonically.
* Remote administration of servers and workstations.
* Compile desktop and server configuration documentation for client sites.
* Execute orders and follow up service and repairs with external suppliers.
* Identify possible risks or problems and escalate to senior engineers.
• Bachelor’s degree or MCSE/MCSA
• Minimum of 2 years of relevant experience, or an advanced degree with a minimum of 1 year of relevant experience
R20 000,00 to R23 000,00 depening on experience.
• Bachelor’s degree or MCSE/MCSA
• Minimum of 2 years of relevant experience, or an advanced degree with a minimum of 1 year of relevant experience
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1XzI1NTM2X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1189953&xid=1555_25536
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As an L1 IT Support Specialist, youll be responsible for supporting the companys network infrastructure. You will troubleshoot and resolve issues that arise on servers and workstations
Receive requests to assist users with IT hardware and software problems and setups
Prioritize the nature of the problem and schedule corrective action
Investigate the problem, identify and implement the solution as quickly as possible taking into consideration the urgency of the problem
Install new software systems
Provide infrastructure as necessary
Provide support to the team as required
Keep updated with new technology developments and trends
Update calls on service desk application to meet SLA times
Escalate faults to next tier support
IT asset tracking and documentation
Test patches and security updates (e.g. in partnerships with Central)
Provide basic network support
Assist with project tasks and rollouts
Train users on new technologies rolled out
Perform tasks as per security incident response plan
Perform after-hours standby support.
*Monitor Printers*
Monitor printers and toner levels daily
Ensure printers are online and resolve issues within SLA
Escalate and handover faults IT Support Technicians
Follow-up on calls logged with service providers
Prioritize the nature of the problem and schedule corrective action
Ensure availability of printers to meet SLA
*Daily Checks*
Inspect server rooms daily and report any issues
Inspect meeting rooms, test all equipment and resolve issues or report to the team
Complete daily checks on systems i.e., internet links, etc.
Resolve or escalate and report on issues
*Commercial Requirements for the service provider*
We as the customer, the business requirement is IT services, not just one assigned temp worker.
The requirement is onsite IT services as per the office hours.
No disruptions will be permitted to our daily business operations due to an assigned temp workers unavailability. A replacement should always be available to make sure business continuity is maintained.
The service provider should offer technical support of a Senior IT Specialist if the assigned temp worker is struggling technically because our business requirement is a fully functioning IT service.
* Bachelor’s degree in Computer Science, Information Technology or related field required
* Minimum of 3 years of recent experience in a technical support role
* Bachelor’s degree in Computer Science, Information Technology or related field required
* Minimum of 3 years of recent experience in a technical support role
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1XzI1NDk3X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1189930&xid=1555_25497
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Reporting to
Business Unit Manager - Womens Health
Job Purpose
To plan, develop and implement brand strategies, plans and programs for the portfolio, ensuring that the strategic business goals and financial objectives are met.
Required Learning
* Bachelor of Science or Business Degree
* Post graduate Medical and/or Pharmaceutical Degree/Diploma
* Computer literacy (Ms excel, Word & Power Point)
* Previous Product Management experience in the pharmaceutical industry is required
* Thorough knowledge of the Rx pharmaceutical market
* Strong interpersonal and communication skills
Key Job Outputs
* Develop brand strategies and appropriate brand plans, with objectives, resources, KPIs and expected returns
* Drive successful implementation of brand strategies and tactics
* Develop customer understanding, analysis and insight generation
* Develop deep knowledge of market dynamics, needs and opportunities for the brands
* Network and build relationships with selected customers
* Work closely with sales team to develop necessary sales tools and training
* Manage and measure overall investment, sales and profit according to pre-determined KPIs
* Managing external relationships with Multinational partners and other key stakeholders
* Managing key internal relationships
* KOL relationship management
Core Competencies
* Analytical thinking
* Communication and Presentation skills
* Ability to integrate knowledge and think strategically
* Decision making & problem solving
* Flexible and adaptive
* Initiative
* Planning & prioritising
* Drive for results
* Ability to develop, negotiate & communicate business initiatives across all levels in the company and with international partners
* Operate with discipline
*Desired Skills: *
* Marketing
* analytical
* relationship building
* communication both written and verbal
* decision making
* poroblem solving
* planning and prioritising
*Desired Work Experience: *
* 2 to 5 years
*Desired Qualification Level: *
* Degree
*About The Employer: *
Leading Pharmaceutical Company
*Employer & Job Benefits: *
* Medical Aid
* Provident Fund
* Incentive Bonus
* Car Allowance
* Petrol
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU0Xzk5NDFfXzQ5Nz91dG1fc291cmNlPWd1bXRyZWUmdXRtX21lZGl1bT1mZWVkJmtleXdvcmQ9&jid=1184377&xid=1554_9941
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The closing date for applications will be Thursday, 31 March 2022 at 5pm.
PG Building Glass is Southern Africas leading distributor of float, mirror and PG SmartGlass® products. Solutions supplied include glass that keeps out intruders, sound, heat, ultraviolet light and cold as well as glass that comes in a wide range of decorative finishes, colours, patterns, and images.
PG Building Glass is a network of glass Sales Centres in South Africa, as well as the largest installer of glazing and building glass products in Southern Africa.
Main job purpose:
To provide leadership and management in order to ensure delivery of Key Performance Indicators through resource management while complying to or executing against corporate standards, requirements and initiatives.
Main Objective:
* Management and Development of Staff in order to build capability and deliver on business results.
* Manage the Mpumalanga and Limpopo regions (Centurion, Springs, Vereeniging, Spartan and West Rand)
* Set and communicate goals, appropriately infusing business with a sense of self-belief, creating an environment where synergy is top of mind, and inter-dependence remains the cornerstone of team dynamics.
* Build sustainable custo Build sustainable customer relations, grow market share and implement rural (URL Removed) relations, grow market share and implement rural strategy.
* Promote profitability by driving increased sales and market share whilst maintaining acceptable margins and controllable costs/expenses in line with set annual budgets and targets.
* Enable effective resource application and development with deliberate performance management and behavioural standards (PG Values) that will result in an effective, capable, motivated and engaged workforce.
* Drive exceptional customer experience, by creating a culture of professional, high quality, low effort, right first time workmanship and customer service in order to satisfy all customer glass needs.
* Monitor and control compliance to best admin practice and corporate requirements as it relates to operational, finance and people administration.
* Ensure effective stock management through regular stock checks, stock adjustments and accurate ordering in order to mitigate business risk.
* Ensure adherence and compliance to Health and Safety and associated standards and requirements. Benchmark and set industry leading service levels, continuously re-inventing ways to stay ahead of the competition.
* Set a zero defect-tolerance tone, where causes of re-works and operating failures are investigated, understood and mitigated to prevent re-occurrence.
* Drive operating and financial results of the region to ensure it achieves sustainable growth and business imperatives.
Critical job requirements:
Qualification(s):
* Grade 12
* Bcom or Bsc Degree
* MBA / MBL (Advantageous)
Knowledge:
* Product Specific Knowledge
* OSH Act
* Relevant legistlation
* SAP Know-how
Skills:
* Business Acumen
* Conflict
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU0XzkwNzJfXzQ5Nz91dG1fc291cmNlPWd1bXRyZWUmdXRtX21lZGl1bT1mZWVkJmtleXdvcmQ9&jid=1179098&xid=1554_9072
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Job & Company Description: The company would need the candidate to be able to work independently and within a team structure with a proactive attitude. As a Senior IT Auditor, you ensure that organizations IT infrastructure and systems operate efficiently, and they will identify any risks and weaknesses. This role has bits of supervising needs therefore you should expect to mentor and advise. Duties: Examine internal IT controls, evaluate the design and operational effectiveness, determined exposure to risk ad develop remediation strategies.Troubleshoot security and network problems.Respond to all system and network security breaches.Participate in the change management process.Conduct efficient and effective IT audit procedures.Vulnerability Scanning. Qualification: BCom InformaticsCISA/CEH Experience: 4 years experience.Linux experience is important.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5XzcyMDIxX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1182597&xid=1109_72021
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