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Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a WFH/WFO solution, taking pride in our people first approach. We are recruiting for experienced Spanish (Hespanic) Speaking Customer Service Support Agents to join our remote work from home team.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both Spanish (Hespanic) and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record
• Ability to work from home remotely Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures. Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills). Salary and working hours:
• M...Job Reference #: 202432
8d
1
Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a WFH/WFO solution, taking pride in our people first approach. We are recruiting for experienced Dutch Speaking Customer Service Support Agents to join our remote work from home team.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both Dutch and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record
• Ability to work from home remotely Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures. Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills). Salary and working hours:
• Market related, based on th...Job Reference #: 202434
8d
1
ProjectLink is currently looking for a part-time Virtual Human Resources Administrative Assistant for 10 hours per week.Duties: HR AdministrationFIlingAssisting with recruitmentPreparation of contracts and other documentsAssisting with the preparation of reportsGeneral AdministrationEnsuring accurate record-keeping of the Client Engagement TrackerAdhoc duties as requiredMinimum requirements: HR Degree or studying towards an HR DegreeOwn Laptop and InternetComputer literacy (MS Office applications, in particular)Strong communication skillsAttention to detailThe ability to keep sensitive information confidential
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5XzY3NzA5X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1167125&xid=1109_67709
2y
1
We are looking for a Site Agent for an ongoing project in Silverton Pretoria.The candidates duties will be as follows:Candidate will be expected to report to site at the beginning and of shifts and submit attendance reports;Ensure that all labor requests received from clients are executed timeously by means of effective recruitment, following correct admin procedures and conducting proper client services;Verification of certificates / trade references, criminal checks, required documents and obtain acknowledgement of the employee;Arrange Interviews with clients – short list with CV/verifications on employee;Arrange Induction / Medicals – ensure order numbers for Induction & medicals, arrange badging and plant training where applicable;Issuing of PPE;Collection of time sheets and verification before sending to payroll;Visit / liaise with client on day-to-day basis on performance of employee;Onboarding employees;Administration of training to new recruits;The candidate must be able to work with clients to understand their needs and solve problems independently;REQUIREMENTS: Candidate must have HR outsourcing experience;HR related qualification;Previous working experience in a similar role;CODE 10 Drivers Licence;Must reside in Pretoria to be able to assume role immediately;
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5XzcwNTk2X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1178642&xid=1109_70596
2y
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Requirements: Education Bachelors Degree or equivalent qualification in Human Resources Management. Experience Minimum 5 years experience as an HR Generalist (ideally within the manufacturing and/or logistics industries).Extensive knowledge of the LRA and Labour related legislation and in person CCMA representation to Arbitration. Skills and Knowledge Interviewing Skills.Employee Relations Processes.Labour legislation.Functional HR knowledge including recruitment, learning & development; performance management; talent management; workforce planning.Change Management.Remuneration & benefits.Financial and Business Acumen.Project Management.Proficiency in MS Office; PeopleSoft.Communication skills (Verbal and Written).Personal Credibility & integrity.Decision-making.Evaluating & Developing HR competence.Results orientation.Developing relationships.Innovation & continuous Improvement.Service orientation.Analytical thinking & Conceptual ability.Managing risk.Motivating others. Key Performance Areas: HR Operational Management Understand and implement the people strategy to support business operations.Partner with management to understand performance, productivity and other people challenges; be able to diagnose the issue and provide solutions to improve people practices across the business.Facilitate all recruitment, selection, and assessment processes including advertising, interviewing, reference checking, vetting, and appointments.Be able to explain and manage payroll and benefits queries and disputes.Work with management to understand and troubleshoot queries and employee relations issues being experienced within the operations including the management of grievance and disciplinary processes.Proactively engage with all stakeholders to feel the pulse of the Business unit and actively engages with operational teams on communication, changes and challenges taking place, ensuring resolution.Work with management and staff to implement the Company values.Work with management and staff to facilitate and improve employee engagement projects. Performance Consulting Tracks and analyses performance results across the company and support business operations to identify individual opportunities and performance gaps.Where trends are identified conduct analyses (including observations/interviews) to investigate issues being experienced in the operations, diagnose, and identify the root cause of the issue.Make recommendations to improve the performance.In collaboration with the Line Managers, facilitate learning solutions relevant to identified gaps. HR Governance & Counsel Ensure compliance of HR Practices in line with labour legislation; BBBEE targets, Equity and WSP submissions. HR Reporting & Analytics Measure targeted performance against key project/policy scope, schedule, q
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA4XzYyMDQxX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1218102&xid=1108_62041
2y
1
Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a WFH/WFO solution, taking pride in our people first approach. We are recruiting for experienced Portuguese Speaking Customer Service Support Agents to join our remote work from home team.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both Portuguese and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record
• Ability to work from home remotely Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures. Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills). Salary and working hours:
• Market related, b...Job Reference #: 202433
8d
1
Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a WFH/WFO solution, taking pride in our people first approach. We are recruiting for experienced French Speaking Customer Service Support Agents to join our remote work from home team.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both French and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record
• Ability to work from home remotely Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures. Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills). Salary and working hours:
• Market related, based on ...Job Reference #: 202435
8d
1
Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a WFH/WFO solution, taking pride in our people first approach. We are recruiting for experienced German Speaking Customer Service Support Agents to join our remote work from home team.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both German and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record
• Ability to work from home remotely Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures. Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills). Salary and working hours:
• Market related, based on ...Job Reference #: 202436
8d
1
Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a WFH/WFO solution, taking pride in our people first approach. We are recruiting for experienced Italian Speaking Customer Service Support Agents to join our remote work from home team.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both Italian and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record
• Ability to work from home remotely Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures. Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills). Salary and working hours:
• Market related, based o...Job Reference #: 202437
8d
1
SavedSave
Main responsibilities identified includes: Recruitment: To drive the recruitment process from start to finish, including placing recruitment advertisements to attract suitable candidates for vacancies, analysing CV’s of job applicants, interviewing candidates, providing feedback to unsuccessful candidates, doing reference checks and coordinating offers and contracts of employmentOnboard new employees Training and continuous employee development Set standards for ethics, values and culture of companyTo assist with the development, implementation and maintenance of an Induction programme to ensure that all employees remain abreast of the organisation’s internal structures, management, objectives, policies and proceduresContent development and facilitationProject manage external projects – Health and Safety, learnerships, Internships and hosting of learnersLiaise with training external business partnersWork in conjunction with line managers to develop performance management guidance eg: coaching, counseling, disciplinary action etc Industrial relations Maintain in-depth knowledge of legal standards and reduce risks related to daily management of employeesTo manage and advise on the legal and industrial relations implications of employment contractsAssist management in conflict resolutionProvide HR and IR guidance to line managersReporting Maintaining the HR add-on module and using this to improve efficienciesKeeping organograms up-to-date (and in-line with employment contracts)Report on pending and executed disciplinary actionReport clocking discrepanciesReport on manpower changes Any other lawful instruction from management
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5Xzk0NzU4X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1244540&xid=1109_94758
2y
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Campus Administrator - Pretoria Ref JB1631Menlyn PretoriaThe Campus Administrator is responsible for all the general administrative tasks on cmapus in support of the management team, to ensure regulatory compliance in respect of Occupational Health and saftey including Covid-10 Compliance, support in terms of HR administration as well as operational administration and oversignt with regards to cleaning, maintenance, planning and coordination of student activities. Aligned to this the Campus Administrator must ensure a quality student and staff administrative service and experienceA minimum requirement of a Matric but a post school qualification more advantageous.At a minimum 3 years proven experience in academic and programme administration.Technical knowledge of integrated Quality Assurance Administration to comply with accreditation criteria.Knowledge of which OHS.Technical skills in the use of the ICAS Student Information SystemOrganised Administration Systems and Practices that adhere to policies and procedures.Computer literacy is essential especially in Office365, MS Outlook, MS Word and especially MS Excel.Orientation and student activitiesAdministration of meetings and activities on campusOversight of cleaning and maintenance staff including securityRecord keepingOHS Compliance, training, and CoordinationGeneral Administrative tasksAPPLY NOWRecruiter: Kontak Recruitment
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMjY2XzUwMDYzX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1189520&xid=1266_50063
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Your relevant Tertiary Degree as well as at least 8-10 years post qualification management experience, will enable you to:People:Communicate with all employees, management and other stakeholders.Be part of and contribute to a team of people.Responsibilities:Assist with the implementation of the HR Strategy to:Strengthening the Group Culture.Retain talent i.e. benchmarking, career development and effective recruitment.Drafting, reviewing, updating and administration of company policies and procedures to support the group strategy and the management of the groups human resources. Ensure legal compliance with relevant legislation.Guiding and enabling the HR team to provide HR administration/ transactional (HR Compliance) support to the Group including but not limited to:Provide inputs to payroll,Assist with activities as required with regards to employment equity,Compilation of monthly and quarterly HR reports,General administrative support,Capture all relevant information on HR administrative system,Ensure updated leave record system,Ensure adherence to HR policies and procedures.Conduct annual remuneration benchmarking for all employees and liaise with management with regards to deviations from the benchmark.Develop, implement and maintain recruitment and selection practices that ensure the appointment of the best possible staff in line with Group policies and legislation. The support to the Group should include, but not limited, the following activities:Assist management with job descriptions,Conduct grading and benchmarking activities,Assist management in the interview process ensuring compliance to company policies,Assist management with the internal transfers and promotions,Employee on-boarding, induction and termination,Managing Employment Equity Targets,Assist with workforce planning,Co-ordinating probation management and provide assistance to management.Performance ManagementCoordinating and maintaining the Performance management process,Ensure KPA and KPI alignment with Job Descriptions,Provide Performance management report to management,Ensure that the outcomes of the performance management are incorporated in the Individual Development plans.Skills and Employee DevelopmentPerform an annual skills gap analysis,Develop and implement a skills plan based on the gap analysis,Assist management with probation management,Assist management with the preparation of Individual Development plans and Management Development where applicable,Administration of bursary schemes and graduate programmes and learnerships,Compile and submit regulatory Skills development plans, Compile, submit Annual Training Reports, compile and submit progress and feedback reports and liaise with Inseta and Fasset.Obtain and manage all grant funding processes,Support management in development, implementation, and review succession plans and manage these planes in line with the Individual development plans.Co-ordinate and management of Employee relationsDisciplinary matters
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA4XzE3ODM0MV9fNDk3P3V0bV9zb3VyY2U9Z3VtdHJlZSZ1dG1fbWVkaXVtPWZlZWQma2V5d29yZD0=&jid=1778896&xid=1108_178341
7d
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Your relevant Tertiary Degree as well as at least 8-10 years post qualification management experience, will enable you to:People:Communicate with all employees, management and other stakeholders.Be part of and contribute to a team of people.Responsibilities:Assist with the implementation of the HR Strategy to:Strengthening the Group Culture.Retain talent i.e. benchmarking, career development and effective recruitment.Drafting, reviewing, updating and administration of company policies and procedures to support the group strategy and the management of the groups human resources. Ensure legal compliance with relevant legislation.Guiding and enabling the HR team to provide HR administration/ transactional (HR Compliance) support to the Group including but not limited to:Provide inputs to payroll,Assist with activities as required with regards to employment equity,Compilation of monthly and quarterly HR reports,General administrative support,Capture all relevant information on HR administrative system,Ensure updated leave record system,Ensure adherence to HR policies and procedures.Conduct annual remuneration benchmarking for all employees and liaise with management with regards to deviations from the benchmark.Develop, implement and maintain recruitment and selection practices that ensure the appointment of the best possible staff in line with Group policies and legislation. The support to the Group should include, but not limited, the following activities:Assist management with job descriptions,Conduct grading and benchmarking activities,Assist management in the interview process ensuring compliance to company policies,Assist management with the internal transfers and promotions,Employee on-boarding, induction and termination,Managing Employment Equity Targets,Assist with workforce planning,Co-ordinating probation management and provide assistance to management.Performance ManagementCoordinating and maintaining the Performance management process,Ensure KPA and KPI alignment with Job Descriptions,Provide Performance management report to management,Ensure that the outcomes of the performance management are incorporated in the Individual Development plans.Skills and Employee DevelopmentPerform an annual skills gap analysis,Develop and implement a skills plan based on the gap analysis,Assist management with probation management,Assist management with the preparation of Individual Development plans and Management Development where applicable,Administration of bursary schemes and graduate programmes and learnerships,Compile and submit regulatory Skills development plans, Compile, submit Annual Training Reports, compile and submit progress and feedback reports and liaise with Inseta and Fasset.Obtain and manage all grant funding processes,Support management in development, implementation, and review succession plans and manage these planes in line with the Individual development plans.Co-ordinate and management of Employee relationsDisciplinary matters
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA4XzE3Nzk4NF9fNDk3P3V0bV9zb3VyY2U9Z3VtdHJlZSZ1dG1fbWVkaXVtPWZlZWQma2V5d29yZD0=&jid=1778156&xid=1108_177984
8d
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Red Ember is actively recruiting for a Payroll Administrator based in Menlopark, Pretoria.
Suitable candidates must have 3 to 5 years of payroll experience on the Sage (VIP) Premier system.
Key responsibilities:
General monthly payroll for 3 payrollsStatutory paymentsGeneral monthly reportingChecking and Auditing Payrolls, ensuring legislative complianceCalculations, payments, and reconciliation of Payroll tax and Group tax including IRP5Maintain Employee Self Service program and HR PremierProvident Fund, Medical Aid and UIF applicationsManage Company benefit programs
Requirements:
Matric South African CitizenMinimum of 3 years experience in payroll administrationComputer Skills in Microsoft ApplicationsPremier HR ESS
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yODI5MjIyNzkxP3NvdXJjZT1ndW10cmVl&jid=568087&xid=2829222791
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Minimum Requirements:
Matric and relevant tertiary qualification3 - 5 years’ specialist recruitment/ talent acquisition experience in a recruitment agency with a proven track record (Not Negotiable)Solid understanding of the recruitment life cycle.Ability to work under pressure and handle conflicting deadlines with a sense of urgencyExcellent hit rateProof of previous placements made360-degree recruitment experience and business developmentMust be competent and proficient in all MS Office packagesStrong business development experienceExcellent communication skillsValid drivers license and own transport
Job Responsibilities:
Providing advice on the career opportunities in the markets we serve, including how to improve a CV.Briefing candidates on suitable roles and preparing them for interviews.Managing the recruitment process, from the initial interview through to the offer being made.Facilitate negotiations between the client and candidate, such as salary and start date, and provide feedback before and after interviews.Conduct reference checks, client visits and cold calling.Maintaining the candidate database and promoting jobs to new and existing candidates.Introducing suitable candidates to new and existing clients.Developing long term relationships with clients by building and understanding of their structure, culture, hiring needs and preferences.Headhunting / executive searchesDesigning and running recruitment campaigns including the creation of advertisements.Managing the recruitment process in full from registering a vacancy to the arrival of the successful placement.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zMzA4MzM4MDM0P3NvdXJjZT1ndW10cmVl&jid=1319512&xid=3308338034
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Overview:
To provide a full function Human Resources service in terms of advice, administration, support, control and coordination of all Human Resources activities on plant level. The position reports to the HR Specialist, and although will be based in Rosslyn, requires travel to Silverton. Experience and exposure to the arbitration process, CCMA preparation and representation, DRC representation and general IR is essential.
Minimum requirements:
National Diploma in Human Resources Management or Industrial/Organisational Psychology. Additional QualificationDegree in Human Resources Management (highly advantageous)Experience in an Automotive Manufacturing environment (highly advantageous)2 – 3 years in a similar function, providing a full range of HR services
Responsibilities:
HR Legislation:
Comply with the relevant HR Legislation (Labour Relations Act, Employment Equity Act, BBBEE Act, Skills Development Act, MIBCO Main Agreement etc.)
Employment Equity:
Scheduling & attending all EE & SD Committee meetings for the plant.Responsible for EE Administration, plant EE files & EE & SD Meeting minutesResponsible for the availability of up to date EE files and documentation for the DoEL inspections.
Recruitment and Selection:
Completion of RJF’s and follow up on the approvals of RJF’s for all vacant positionsTracking of the recruitment process from beginning to end and provide updates to HR Specialist and plant line managementLiaise with the recruitment agencies when the vacancies are placed externally, ensure the recruitment process is tracked and completed from beginning to endAttend and form part of all recruitment interviews and ensure EE representation for all plant based positionsCompile, obtain approval from line management and advertise internal vacanciesEnsure a shortlist of candidates are supplied to line management and recorded on vacancy fileResponsible for the co-ordination and administration of the recruitments process i.e. interview guides, setting up interviews, diarising interview dates and times etc.Responsible for the co-ordination of all relevant verification checks for suitable candidates (i.e. criminal checks, qualifications, references etc.)Request from payroll SPN/WPN’s as requiredEnsure that the recruitment and take on process for Internships and appren...
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Introduction
A leading Insurance Consultant based in Centurion is looking for a Recruitment Consultant to join their team.
Duties and responsibilities
Full internal recruitment processConsulting with HR managers to meet staffing needsConsulting with Manager and HR Manager’s to fill critical challenging vacanciesInternal recruitment for all branchesResourcing for suitable candidates as per requirementsUploading job advertsCapturing of details for candidatesShortlist suitable candidates and compile candidate reportsCoordinate the recruitment processes with HR Management or relevant clientsPrepare interviews and conduct recruitment interviews
This is not an exhaustive list of duties.
Desired Experience & Qualification
Minimum requirements
Matric.Relevant degree
Experience
Previous experience in Recruitment Consultant position
Package & Remuneration
R13 000 - R17 000 pm.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zOTAzNTcxNDA1P3NvdXJjZT1ndW10cmVl&jid=1200397&xid=3903571405
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Job Description/Duties:
· Administer the recruitment process:
o Posting and managing job posts.
o 1st line screening of CV’s.
o Preparing interview packs.
o Arranging interviews to fit the schedule of the various managers involved.
· Maintain an effective filing system.
· Issuing / Capturing of Leave forms.
· Company vehicle administration:
o Completing documentation for any vehicle insurance claims when necessary.
o Keeping track of licensing requirements of the vehicles.
o Completing and submitting documents for renewal/re-registration of vehicles.
o Checking tracker reports for irregularities.
· Perform all general related administrative duties as required.
· Assist with completing variety of legislative documents such as EE reports, DoL audits.
· Keep all employee records up to date, and files completed.
· Assist with the implementation of Organization development initiatives (Catalytic coaching, employee surveys etc.)
· Assist with research w.r.t. training requirements of staff members as they are identified.
· Ensure employee data is accurate on the HR system and regularly maintained, identify shortcoming on the system and initiate action to improve.
· Communication with staff members to ensure they keep to the core values of the business.
· Ad hoc duties on a day to day basis.
Minimum Requirements:
· Presentable and professional candidate.
· Afrikaans and English second language a must (Fully Bilingual – read/write/speak)
o Excellent communication skills a must.
· Grade 12
· Any HR certificate/qualification advantageous.
· Minimum 1year office administration experience, preferably in an HR environment.
· Understanding of HR terminology.
· Reliable private transport.
· Stable employment record.
· Proficient in the MS-office suite of products.
· Basic understanding of the core concepts contained in the BCEA and the LRA.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS80MDAxNjQxMTE1P3NvdXJjZT1ndW10cmVl&jid=1226975&xid=4001641115
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HUMAN RESOURCE BUSINESS PARTNER
Introduction
A large manufacturing company located in Olifantsfontein is seeking an experienced and diligent Human Resource Director with at least 5 years’ experience working within the manufacturing, automotive or logistics sectors to assist in the management of the HR functions within the company.
Role Summary
Reporting to the Human Resources Director, the Human Resources Business Partner is accountable to provide HR functional support and expertise to align the Human Resources strategy and goals with the Company’s strategic business objectives and goals.
Education and Experience Required
Education
HR Diploma (essential)HR Degree (advantageous)
Experience
Minimum 5 years HR generalist experience in a manufacturing, automotive or FMCG environment.
Requirements / Skills / Characteristics:
Strong initiator, energetic and ability to manage change wellCode 08 Drivers LicenseOwn transport essentialSound knowledge of current labour legislation (LRA; BCEA; EE)Knowledge/experience of any Collective agreement is preferredAbility to multiple tasks effectivelyProficient in MS Word, Excel, Outlook.Highly professional and assertiveExcellent interpersonal skillsExcellent written and verbal communication skillsExcellent team playerMust be able to work independently and under pressureHigh level of integrity and confidentialityMust be able to travel to different sites (Vanderbijlpark, Alrode, Columbus & Newcastle)
Position Accountabilities:
Onboarding/Induction ProcessOrganizational development and talent managementRecruitment and selectionSkills Development & Employment EquityEmployee and Industrial RelationsPerformance ManagementRemuneration and BenefitsBBBEECorporate Culture and Employee WellnessHR AdministrationDemonstrate behaviors in line with the company’s core valuesEnsure full compliance of the group and local safety standards, policies and proceduresReport risks and opportunities for improvement related to duties
Position Responsibilities:
Assist the HR Manager with the implementation of all human resources strategies and objectivesRecruitment and selection of all positions (salaries and wages)Assist the HR Manager with the implementation of talent management, succession planning, I-Engage surveys, job grading, employee wellness initiat...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zMTMyMzA3MTI0P3NvdXJjZT1ndW10cmVl&jid=1258506&xid=3132307124
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To ensure that all aspects of payroll are processed in an accurate and timely manner in accordance with legislations. To manage labour relations and all IR activities. To administer the recruitment and exit process and provide support to the general day to day activities of the Human Resources department.
Payroll:
Ensure the accurate and timely preparation and distribution of salaries.Administer records in relation to pension and provident funds, medical aid, and other employee benefits.Prepare monthly PAYE/SDL/UIF returns and ensure payment is made on time and supporting documents are submitted to SARS to ensure compliancy.Maintain and upgrade the VIP payroll system as required (backups, upgrades, validations, etc.)Compilation of the monthly leave report and analysis thereof.
IR Management:
Managing relationships with unions and work forums.Investigating and resolving complex or critical industrial relations issues in a timely and effective manner.Initiator to all internal disciplinary hearings.Represent the company at the CDR/CCMA.Advise and support management on discipline in accordance with the company policy and legislation.
Skills Development:
Communicate approved learning interventions and training.Review the training need analysis document and ensure it is aligned to the organization’s developmental needs.Ensure that the training needs identified are implementable within the WSP specified period.Ensure the timeous communication of the WSP’s and ATRs to all the internal stakeholders and EE/SD Committee.Monitor the submission of WSP/ATR to the Seta to ensure the deadlines are met.
Recruitment & Selection:
Ensure that all positions are advertised as per procedure/practice.Ensure effective recruitment and selection process is in line with business skills, talent, and statutory requirements.Ensure recruitment is aligned with Employment Equity Plan.Ensure all relevant procedures are followed in accordance with the recruitment policy.
Minimum Requirements
LLB/BCom Law Degree
3 years’ experience in IR & payroll management.Attention to detail, systems oriented, organized, analytical.Excellent command of the English language, both written and spoken.Ability to meet strict deadlines.Good communication skills.High regard for ethics.The ability to function well under pressure, prioritize matters and act on them accordingly.Strong knowledge of HR policies & procedures.Extensive experience in Industrial Relations
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https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zMTA3NTEzNzA5P3NvdXJjZT1ndW10cmVl&jid=1313980&xid=3107513709
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