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Minimum Requirements:1 2 years Contact Centre experience (essential)Minimum 6 months experience in Debt Collection6 months experience in Customer Service environmentsStrong telephone communication and client engagement skillsAbility to work within structured KPI and QA environmentsComfortable handling sensitive client informationLanguage Requirements:Candidates must be multilingual, with the ability to speak at least three or more South African languages. Examples include:EnglishisiZuluisiXhosaAfrikaansSesothoSetswanaSepediKey Responsibilities:Conduct outbound and inbound calls to beneficiaries regarding unclaimed benefits linked to policies or funds.Clearly explain the nature of the benefit and the claims process to beneficiaries.Perform identity verification and beneficiary checks in line with the applicable fund rules and compliance requirements.Assist clients in understanding and completing the required documentation to initiate claims.Guide beneficiaries through the next steps required to process claims successfully.Manage a portfolio of beneficiary cases and ensure accurate record keeping and updates.Meet daily and monthly performance targets, including:Call targetsCase management targetsQuality assurance (QA) standardsCompliance standardsProvide professional customer support and query resolution.Participate in face-to-face meetings with clients or stakeholders when required.Maintain strict adherence to data protection, confidentiality, and compliance standards.Work collaboratively with internal teams to resolve complex beneficiary cases.Key Competencies:Strong communication and interpersonal skillsHigh level of empathy and client careAbility to explain complex processes in simple termsAttention to detail and strong verification accuracyProfessional telephone etiquetteAbility to work under performance-driven environmentsStrong problem-solving abilityEthical conduct and confidentiality awareness Advantageous Experience:Experience dealing with financial services, pensions, insurance, or benefits administrationKnowledge of claims processes or beneficiary verificationExperience in regulated contact centre environments What We Offer:Competitive basic salaryPerformance-based commission structureStructured work environmentOpportunity to work in a role that helps beneficiaries access funds that rightfully belo
https://www.jobplacements.com/Jobs/T/Temporary-Unclaimed-Benefits-Consultant-1268999-Job-Search-03-05-2026-10-39-53-AM.asp?sid=gumtree
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Job Placements
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Senior Co Ordinator / Planner (Local) Hillcrest
APPLICANT REQUIREMENTS:
Minimum of 5 years’ experience in a similar role, preferably upmarket ladieswear
Fully computer literate - advanced excel, word, google docs, powerpoint, canvaSync [knowledge & processes, is beneficial but not essential
Good communication skills. Must have great initiative and an good work ethic
Pay great attention to detail.
Systematic with good organisational skills
Good anticipation and problem solving
Good people skills
RESPONSIBILITIES (include but are not limited to):
Lab dips and dyehouse interaction and knowledge Fabric knowledge - sourcing, printing dying
Spread sheets
Processes follow through. Initating and chasing up fabric and trims orders.
Monitoring and providing feedback.
Follow through on Samples with in-house sample set and Pre Prod samples from CMTCost sheet preparation
Experience with local production co-ordinating.
Trims knowledge and sourcing
Sound planning and scheduling skills Grading and computerised marker knowledge Pattern knowledge
Co-ordinate garment orders from start to finish
Liase with cmt factories and submitting tech packs.
Sourcing Trims required and generating Purchase Orders for trims required.
Measuring fits for BPS, PPS samples to get them sealed with buyers.
Purchase fabric for orders and generate purchase orders
Plan production with cmt factories in accordance with briefing
Ensure timeous delivery dates are met, and any delay avoided
Constant communication with management and updating shared online schedules regarding the status of all areas of production orders
Preparing cut sheets correctly for Cutting Room - internal and external CMT
Ordering markers as required for cut sheet, checking ratings and layouts are correct on mini plots
Reporting back to management on a daily basis
Liasing with QA
Please mail CVS to admin1@ritefit.co.zaConsultant Name: Keshnee Pillay
1y
Rite-Fit Recruitment
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