Please note that our Terms & Conditions and Privacy Notice are applicable.
On Promotion in Jobs
Pay & Ship
Buy with confidence. Secure payment options & nationwide delivery. Learn more
Filter & refine
Clear All
Suggested
Results for no experience in "no experience", Full-Time in Jobs in Despatch in Despatch
1
SavedSave
Job Title: Short-Term Insurance ManagerWorking HoursMonday to Friday: 08h30 to 16h30Office-based role (not hybrid or remote)OverviewWe are looking for a proactive, efficient, and tech-savvy Short-Term Insurance Manager to lead and oversee the short-term insurance division. This individual will serve as the key point of contact for all short-term insurance matters and must have the experience and competence to run the division independently — from client interaction to policy management — with minimal oversight.Core ResponsibilitiesLeadership & OversightHead of the short-term insurance divisionResponsible for day-to-day management of the team and workload distributionEnsure internal systems and workflows run smoothlyRenewals & ServicingProactively manage and process policy renewalsEnsure competitive pricing and appropriate cover for clients during renewal seasonClaims ManagementHandle claims from notification to settlementLiaise with clients, assessors, and insurers to ensure a smooth, professional processKeep clients updated and manage expectations throughoutClient EngagementHandle all queries, amendments, endorsements, and servicing of policiesProvide advice where necessary (non-representative advice)Build relationships with clients and provide a high-touch servicePolicy Issuance & UnderwritingConfidently issue policies using insurer portalsAdjust cover levels, apply endorsements, and load or remove risks as neededKey Attributes & Abilities RequiredBased on operational needs and prior challenges:Tech-Savvy & Systems FluentMust be comfortable using insurance provider portalsAble to work efficiently with email, shared folders, Excel, and CRM toolsNo fear of learning new systems or navigating insurer platformsDetail-Oriented & OrganisedAble to track renewals, claims, and client requests without dropping the ballMust be methodical and structured in approachGood with follow-ups, timelines, and meeting deadlinesClient-Facing ConfidenceProfessional and friendly communicatorAble to manage difficult conversations and explain policy terms clearlyStrong interpersonal skills and client service mindsetIndependent & AccountableCan run with tasks from start to finish without hand-holdingTakes ownership of the division and its performanceSeeks solutions before escalating problems
https://www.executiveplacements.com/Jobs/S/Short-Term-insurance-manager-1203018-Job-Search-07-15-2025-02-00-14-AM.asp?sid=gumtree
7mo
Executive Placements
1
To lead and manage the Customer Services Team in Port Elizabeth. Interior Design or Textile background is essential This role is responsible for overseeing for the departments operations, implement strategies to improve service, and help retain customers through efficient problem-solving, as well as maintaining high standards in all aspects of customer service. To provide support to Directors, Area Managers, and Sales Teams, and driving a culture of continuous improvement. The Customer Services Manager will also oversee ongoing training and development on key systems including and mostly importantly SAP, along with Online B2B, and actively promote engagement through Viva Engage.RESPONSIBILITIESSupervise and motivate Customer Service team, ensuring they are well-trained and equipped to handle customer inquiries and issues.Ensure all Customer Services policies and procedures are regularly reviewed, updated, and strictly adhered to.Oversee the execution of daily, weekly, and monthly operational tasks within the Customer Services team.Review weekly team performance statistics and assess productivity in collaboration with the Team Leader.Conduct weekly reviews of credit note statistics and implement corrective actions where necessary.Manage the Ordering Ticketing System (OTRS), ensuring timely and effective issue resolution.Handle escalated customer queries, providing high-level support and maintaining service excellence.Oversee and support Indent and Export Coordinators, ensuring accuracy and compliance in related processes.Manage the outbound sampling process through the relevant coordinator, ensuring timely dispatch and tracking.Process all customer credits and returns in line with company policies and timelines.Communicate proactively with customers regarding delayed shipments and manage expectations accordingly.Contribute to the development of customer service strategies, ensuring they align with overall business goals.Analyze customer feedback and identify areas for improvement and implement new strategies to enhance customer service processes.Experience & Qualification Customer-Centric Mindset: Demonstrates a high level of customer service ethic with a commitment to delivering exceptional service across all interactions.Alignment with Company Values: Displays a strong understanding of and alignment with the company’s goals, values, and culture.Interpersonal Skills: Builds and maintains effective relationships with internal and external stakeholders through respectful and professional engagement.Communication Skills: Exhibits exceptional verbal and written communication abilities, with a strong emphasis on accuracy and at
https://www.executiveplacements.com/Jobs/C/Customer-Service-Manager-TextileInterior-Design-1204296-Job-Search-07-18-2025-02-00-14-AM.asp?sid=gumtree
7mo
Executive Placements
Save this search and get notified
when new items are posted!