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Results for technical support in "technical support" in Jobs in Cape Town in Cape Town
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Company and Job Description:Are you passionate about technical solutions, enjoy solving problems, and love helping customers find the right products for their needs? We are looking for a Technical Assistant to join our dynamic team in Cape Town! This role is at the heart of our operations providing technical support, assisting with product selection, and supporting technical sales activities. Youll work closely with our sales and engineering teams to ensure customers receive the right solutions, every time. Key Responsibilities:Provide technical support to customers and internal teams.Advise on product selection and ensure compatibility and compliance.Support the sales team with technical input during client meetings and proposals.Prepare technical documentation, datasheets, and product specifications.Stay up-to-date with new products, technologies, and industry trends.Job Experience & Skills Required:Diploma or Degree in Electrical, Electromechanical, or Industrial Automation.13 years in technical support, pre-sales, or product advisory roles.Strong understanding of electrical, automation, or industrial products.Excellent problem-solving and communication skills.Customer-focused with the ability to explain technical concepts clearly.Proficient in Microsoft Office; ERP or CRM experience is a plus.Hands-on exposure to a wide range of technical products and solutions.Opportunity to grow your technical expertise and career.Be part of a collaborative, supportive, and innovative team.Make a real impact by helping customers power their operations efficiently.If you are interested in this opportunity, please apply directly.
https://www.jobplacements.com/Jobs/T/Technical-Assistant-1252218-Job-Search-01-15-2026-10-25-30-AM.asp?sid=gumtree
3d
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Key Responsibilities:Assist in maintaining and reviewing the FSSC 22000 Food Safety Management SystemSupport end-to-end food safety and quality management across the production lifecycleAssist with customer requirements, product specifications, and documentation controlSupport factory trials in line with customer and best-practice standardsParticipate in raw material management, including sensory evaluationsAssist with investigation of customer complaints and rejections using root cause analysisSupport audits and regulatory inspections alongside the Technical ManagerAssist in maintaining supplier quality assurance systemsSupport training and development initiatives within the factoryEnsure all manufactured products have the required technical documentation in placeKey Requirements:BTech or BSc in Food Technology or Food ScienceISO 22000 Internal Auditor certification (Lead Auditor advantageous)Training in HACCP, PRPs, and Food Safety systems2â??3 yearsâ?? experience in a similar technical or food safety role (advantageous)Good understanding of microbiology and food manufacturing processesExperience in the meat industry would be advantageousStrong attention to detail and documentation control skillsGood communication, teamwork, and time management abilitiesTraining in OHS and firefighting would be advantageous
https://www.jobplacements.com/Jobs/T/Technical-Assistant-1249498-Job-Search-01-14-2026-00-00-00-AM.asp?sid=gumtree
5d
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Responsibilities:Assist in maintaining and reviewing the FSSC 22000 Food Safety Management SystemSupport end-to-end food safety and quality management across the production lifecycleAssist with customer requirements, product specifications, and documentation controlSupport factory trials in line with customer and best-practice standardsParticipate in raw material management, including sensory evaluationsAssist with investigation of customer complaints and rejections using root cause analysisSupport audits and regulatory inspections alongside the Technical ManagerAssist in maintaining supplier quality assurance systemsSupport training and development initiatives within the factoryEnsure all manufactured products have the required technical documentation in placeRequirements:BTech or BSc in Food Technology or Food ScienceISO 22000 Internal Auditor certification (Lead Auditor advantageous)Training in HACCP, PRPs, and Food Safety systems23 years experience in a similar technical or food safety role (advantageous)Good understanding of microbiology and food manufacturing processesExperience in the meat industry would be advantageousStrong attention to detail and documentation control skillsGood communication, teamwork, and time management abilitiesTraining in OHS and firefighting would be advantageousThis role plays a key part in maintaining food safety systems, supporting audits, managing documentation, and ensuring compliance with statutory, customer, and certification requirements.
https://www.jobplacements.com/Jobs/T/Technical-Assistant-1250400-Job-Search-01-12-2026-04-27-49-AM.asp?sid=gumtree
6d
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Key Responsibilities:Assist in maintaining and reviewing the FSSC 22000 Food Safety Management SystemSupport end-to-end food safety and quality management across the production lifecycleAssist with customer requirements, product specifications, and documentation controlSupport factory trials in line with customer and best-practice standardsParticipate in raw material management, including sensory evaluationsAssist with investigation of customer complaints and rejections using root cause analysisSupport audits and regulatory inspections alongside the Technical ManagerAssist in maintaining supplier quality assurance systemsSupport training and development initiatives within the factoryEnsure all manufactured products have the required technical documentation in placeKey Requirements:BTech or BSc in Food Technology or Food ScienceISO 22000 Internal Auditor certification (Lead Auditor advantageous)Training in HACCP, PRPs, and Food Safety systems23 years experience in a similar technical or food safety role (advantageous)Good understanding of microbiology and food manufacturing processesExperience in the meat industry would be advantageousStrong attention to detail and documentation control skillsGood communication, teamwork, and time management abilitiesTraining in OHS and firefighting would be advantageous
https://www.jobplacements.com/Jobs/T/Technical-Assistant-1249653-Job-Search-01-08-2026-22-26-44-PM.asp?sid=gumtree
9d
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Salary: R30,000 R50,000 per month (depending on experience)Experience Required: 36 yearsWorking Hours: UK working hoursContract: 6-month probation/initial engagement, transitioning to permanent (performance dependent)Location: Remote (Cape Town-based)Role OverviewWere hiring an experienced IT Support Engineer to join a fast-paced Service Desk team supporting an international client base. Youll deliver remote support, troubleshooting, installations, and proactive maintenance across modern workplace environments. This is a client-facing role requiring excellent communication, ownership, and strong technical problem-solving ability.Key ResponsibilitiesProvide remote IT support to clients across a global environmentResolve day-to-day technical issues and handle escalations when requiredSet up and configure IT services and solutionsMonitor network and service performance, ensuring uptime and stabilityManage customer environments using centralised management toolsSupport connectivity, telecoms, and WiFi troubleshooting/configurationDeliver a consistently high level of customer service and engagementProvide clear updates, technical recommendations, and progress reportingMaintain accurate ticket notes, time entries, and documentationSupport internal systems and assist with wider technical tasks as needed.Essential Technical SkillsStrong experience with Windows environments, including:Windows 10/11 supportActive Directory & Group PolicyMicrosoft TeamsMicrosoft 365 configuration, administration, and migration experienceDesktop support across Windows and MacOSExperience deploying critical/security updates during scheduled maintenance windows using centralised automated toolsExperience managing centralised anti-malware platformsStrong networking fundamentals, including wireless networking.Desirable / Advantageous SkillsFirewall and WAN security exposureCloud support exposure (Azure / AWS)Web security filtering toolsEmail security/content filtering tools (e.g., Mimecast)Experience with RMM toolsIndustry certifications such as Microsoft / Cisco CCNA (or similar)Required Soft Skills & AttributesStrong troubleshooting and fault-finding abilityExcellent spoken and written English (must be grammatically strong)https://www.jobplacements.com/Jobs/I/IT-Support-Engineer-1248881-Job-Search-1-7-2026-3-12-58-AM.asp?sid=gumtree
11d
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1st Line Service Desk EngineerBe the first line of support in a fast-paced MSP environment, solving real client problems dailyCape Town (Gardens) | R25,000 R30,000 per monthAbout Our ClientA well-established Managed Service Provider (MSP) delivering responsive and professional IT support to a diverse client base. Known for combining technical expertise with excellent customer service, they focus on proactive solutions and long-term relationships. Based in Gardens, Cape Town, the team values initiative, quality, and accountability.The Role: 1st Line Service Desk EngineerThis role is the frontline of IT support, responsible for handling incoming support tickets via phone and email, and resolving or escalating technical issues as needed. Youll deliver high-quality remote troubleshooting, user account management, and technical assistance for both software and hardware environments. A key part of the job is owning tickets from start to finish and ensuring all clients receive excellent service.Key Responsibilities1+ years experience in a 1st line support role, preferably within an MSP environmentAct as the first point of contact for all IT incidents and service requests via phone and emailTroubleshoot remotely using Datto RMM, TeamViewer, or AnyDeskSupport Windows 10/11, Microsoft 365 (including Teams, OneDrive, SharePoint), and basic hardware issuesHandle user account management, including password resets, MFA setup, and permissionsMaintain and update internal IT documentationEscalate complex issues to 2nd or 3rd line engineers with clear handover notesAbout YouAt least 1 year of experience in a 1st line support roleStrong knowledge of Microsoft 365, Windows OS, and basic networking (TCP/IP, DNS, DHCP, VPN)Excellent communication and customer service skillsAble to multitask and manage priorities in a fast-paced environmentFamiliar with antivirus and backup tools (e.g. Acronis, Windows Server Backup)Exposure to tools like Cisco Meraki, Ubiquiti, or Datto RMM is a plusExperience with Autotask or Kaseya ticketing systems is beneficialIT certifications (CompTIA A+, Microsoft Fundamentals) are an advantageNote: Working hours may vary, including early or late shifts depending on the weekly rota.
https://www.jobplacements.com/Jobs/A/1st-Line-Service-Desk-Engineer-1251228-Job-Search-1-14-2026-3-58-18-AM.asp?sid=gumtree
4d
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