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Results for route in "route" in Jobs in Cape Town in Cape Town
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The Technical Support Agents provide friendly and efficient first line support, as well as core advanced customer support through trouble shooting and timely first call resolution. Support relates to customer internet connectivity issues (WAN and customer side), emails, routers, network related queries pertaining to various hardware (a wireless router or access point) and occasionally VOIP (Voice over IP).The Technical Support Agent provides support both in person and via various communication channels (including telephone, WhatsApp, Webchat, Distant-Desktop, Route This and e-mail) using the clients ticketing and, Route This and e-mail). Calls that cannot be resolved are escalated appropriately. The call center operates daily from Monday to Sunday, between 7:00 AM and 10:00 PM.Below are the shift schedules:Monday to Friday: (weekly shift rotation)Shift 1: 7:00 AM 4:00 PMShift 2: 8:00 AM 4:30 PMShift 3: 8:00 AM 4:30 PMShift 4: 1:00 PM 10:00 PMWeekend (rotational, every second weekend):Shift 1: 7:00 AM 3:00 PMShift 2: 2:00 PM 10:00 PMYour Key Responsibility Areas:First Line Customer Support:Provide first-call resolution support to customers through various communication channels, including telephone, WhatsApp, web chat, email, Distant-Desktop, and RouteProvide support to walk-in clients as needed, ensuring their issues are addressed promptly and effectively.Manage incoming calls by directing them to the appropriate departments, recording details accurately, and relaying clear messages as needed.Record support requests in the clients ticketing systemAim to resolve issues permanently during the first call and within the same day, maintaining regular follow-ups with customersProviding updates at least hourly or daily as necessary.Consistently monitor Microsoft Teams and WhatsApp for messages.Troubleshooting, problem solving and monitoring:Collect information through analytical troubleshooting and problem research to identify the nature of faults, including determining whether the issue is on the customer side or related to WAN.Make use of troubleshooting tools such as tracert, ping, bandwidth test, and Route This.Monitoring of Network using Dude and Zabbix.Escalation of calls promptly to the appropriate person or team, Team Captain, or relevant technical teams (NOC, RF, Fibre, or Field Ops).Identify trends with incoming calls, issues, and support req
https://www.jobplacements.com/Jobs/H/Helpdesk-Agent-CT-1248750-Job-Search-02-24-2026-00-00-00-AM.asp?sid=gumtree
8d
Job Placements
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This role is responsible for managing high priority on-demand deliveries while supporting the outsourced driver fleet for scheduled routes. The successful candidate will ensure seamless coordination between merchants, drivers and internal teams to deliver outstanding service. Responsibilities: Ensure all orders are delivered within required timelines.Manually allocate and manage orders when needed.Respond promptly to merchant queries and resolve delivery issues.Verify delivery details and monitor third-party performance.Plan and optimize daily delivery routes.Manage driver zones and capacity requirements.Track deliveries and ensure POD compliance.Adjust operations based on demand and traffic.Recruit, onboard, and train outsourced drivers.Approve driver payouts and incentives.Manage deductions and resolve payment queries.Requirements: 2+ years experience in logistics or fleet operations.Experience managing outsourced driver fleets.Strong planning and coordination skills.Excellent communication abilities.Ability to thrive in a fast-paced environment.Ready for your next move? If you meet the requirements, we encourage you to apply.
https://www.jobplacements.com/Jobs/D/Driver-Manager-1265923-Job-Search-02-25-2026-04-08-34-AM.asp?sid=gumtree
7d
Job Placements
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Duties: Liaise with the Reservations Manager on booking issues, managing all the changes and adding any developments to the booking to ensure that the clients trip is booked and planned perfectly.Build relationships with operations specialists based on trust and support, knowing their business trends and guests needs, ad hoc attending relevant familiarisation trips.Ensuring all relevant systems are updated.Handle Accommodation, transfer & touring bookings.Ensure all booking details pull through accordingly once confirmation emails are received, i.e., flight details, times, hotels, guides.Ensure all relevant paperwork, including relevant paperwork for guides is provided for ahead of time, i.e., guide itinerary, guide budget sheet, feedback forms and vouchers etc.Handle queries from Agents, Direct clients on various matters i.e., activities, routes, restaurants, vehicles, sites and/or lost items.Maintain booking files including agent correspondence, AP correspondence, costings, invoices & credit notes and updated booking file cover / summary and ensure all documents are in order. Requirements: Matric certificateTertiary certificate in Travel & Tourism/hospitality is advantageous.2 years experience in handling customer relationships and developing & promoting product and building journeys in the inbound travel industry.In depth knowledge of South Africa, specifically Cape Town, Garden Route & Safari Destinations and Southern Africa.Personal or educational travel experience in the above areas advantageous.Computer Literate (Microsoft Office: Outlook, Teams, Excel and Word)Proven English literacy.Working knowledge of TourPlan and WETU or similar booking/operating system.Excellent attention to detail.
https://www.jobplacements.com/Jobs/J/Junior-Journey-Specialist-1267521-Job-Search-03-02-2026-10-04-24-AM.asp?sid=gumtree
1d
Job Placements
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ENVIRONMENT:CONFIGURE and manage network infrastructure, manage and automate software installations while managing Microsoft 365 services as the next Systems Operations Administrator wanted by a dynamic provider of comprehensive IT solutions. Applicants will require relevant work experience including proficiency with VLANs, switches, routing, firewalls, policies, Linux, Windows, Acronis & Microsoft 365 services including SharePoint, Exchange Online (mail), Teams, Voice, Intune, Defender, etc. DUTIES:Networking and Security –Configure and manage network infrastructure including VLANs, switches, routing, firewalls, policies, etc. System and Hardware Management –Spec, build, configure, administer and maintain server hardware, both Linux and Windows. Software and Licensing –Manage and automate software installations, renewals, licensing compliance, updates, security, etc. Cloud Platforms –Manage Microsoft 365 services including SharePoint, Exchange Online (mail), Teams, Voice, Intune, Defender, etc. Backup and Disaster Recovery –Manage and monitor Acronis, perform backup scheduling and reporting, continuous improvement, etc. User and Access Management –Set up and manage user accounts, permissions, access policies, groups, etc. Compliance and Governance –Draft, review and enforce IT Policies, procedures and documentation.Ensure CE+ compliance, etc. REQUIREMENTS:Relevant work experience.Experience with VLANs, switches, routing, firewalls, policies, etc.Linux and Windows.Microsoft 365 services including SharePoint, Exchange Online (mail), Teams, Voice, Intune, Defender, etc.Acronis experience.
https://www.jobplacements.com/Jobs/S/Systems-Operations-Administrator-Somerset-West-1263475-Job-Search-02-17-2026-13-00-16-PM.asp?sid=gumtree
14d
Job Placements
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Key Responsibilities Analyse manufacturing processes: labour, machine utilisation, run speed, yields, scrap and capacity.Conduct time studies, work measurement, and process mapping.Build and maintain detailed product cost models and costing databases.Support pricing, tenders and commercial quotations with accurate costing inputs.Investigate and explain cost variances (standard vs actual).Analyse raw material usage, waste trends and supplier performance.Assess inventory accuracy, BOM integrity and routings within ERP/MRP systems.Improve ERP data governance and support master data accuracy.Develop performance dashboards, cost reports and operational KPIs (Excel; Power BI beneficial).Support supply chain efficiency: lead times, material flows, logistics optimisation.Identify and execute Lean, CI and wasteâ??reduction initiatives.Collaborate across Manufacturing, Planning, Supply Chain, Procurement, Finance, IT and Commercial.Ensure adherence to Safety, Quality, GMP and Food Safety (FSSC) standards.Provide operational insights to assist with decisionâ??making and business cases.Support internal audits and process compliance reviews. Minimum Requirements Grade 12Bachelors Degree in Industrial Engineering35 years experience in manufacturing, supply chain or industrial engineeringStrong understanding of manufacturing processes and cost driversExperience with ERP/MRP systems (BOMs, routings, costing, inventory)Advanced Excel skills (Power BI an advantage)Experience in Lean, Six Sigma or continuous improvement projectsAbility to interpret technical data and convert it into actionable insightsStrong analytical, problemâ??solving and process optimisation skillsExcellent communication and stakeholder engagement abilitiesComfortable working across shop floor, suppliers and managementCommercially aware and able to support tendering/costing decisionsInterest in sustainability and the future of packaging is an advantage Please consider the vacancy application unsuccessful, if you have not had any response in two weeks. Your profile will be kept on our database for any other suitable roles / positions.
https://www.jobplacements.com/Jobs/I/Industrial-Engineer-1267654-Job-Search-03-02-2026-22-13-18-PM.asp?sid=gumtree
21h
Job Placements
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Were hiring a Driver Code 14 to join our team in Joostenbergvlakte area - Northern Suburbs.We are seeking a skilled Driver Code 14 to transport goods safely and efficiently. The ideal candidate will have experience with flatbed trucks and possess a valid Code 14 license with PDPReporting to the Manager, responsibilities include loading and unloading cargo, planning delivery routes, and conducting vehicle inspections. If you have 4-6 years of experience in Freight, Shipping & Imports and Exports, Logistics, Warehouse & Supply Chain sectors, apply now!
https://www.jobplacements.com/Jobs/D/Driver-Code-14-1195149-Job-Search-06-17-2025-10-22-55-AM.asp?sid=gumtree
8mo
Job Placements
1
Production Support Specialist, Cape TownSummary / Objective / Purpose of the Role:An established financial services organisation based in Cape Town is seeking an experienced mid-level Production Support Specialist to join its team.The successful candidate will form part of the production support function, acting as first-line support for trading and custody-related systems. This role is responsible for managing incidents, resolving technical queries, monitoring system performance, and ensuring the seamless operation of critical trading applications.Key Responsibilities / Duties:Manage and resolve technical queries and support requests with a high level of service deliveryPrioritise incidents according to severity and business impactCollaborate with internal stakeholders and third-party providers to resolve issues efficientlyMonitor system alerts and notifications to ensure optimal system performanceEscalate issues in accordance with established processesSupport and maintain key system areas including:Financial instrumentsPricing and market dataTrade routingUser and client configurationReportingSystem integrationsConduct investigations, troubleshooting, root cause analysis and testing where requiredAssist in maintaining system stability and operational continuityhttps://www.jobplacements.com/Jobs/P/Production-Support-Specialist-Cape-Town-1261677-Job-Search-2-12-2026-2-58-04-AM.asp?sid=gumtree
20d
Job Placements
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