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Village N Life is a hospitality management company comprising various hotels, serviced places and hospitality solutions in the Western Cape.
Our hotel in Camps Bay seeks an experienced Chef de Partie to join our dynamic team.
Minimum requirements:
MatricRelevant culinary certificate / diplomaAt least 2 years experience at a similar level at a 4 or 5 star property
Main duties and responsibilities:
Create menus and recipes using the finest ingredients to create flavorful, colorful and exciting dishes for the restaurantsTrain and develop staff working under youMaintain hygiene standards in the kitchenEnsure your team follow the SOPs as set forth by the companyReporting of IOD and management of the processMenu costingDealing with suppliers to ensure the highest quality and serviceConsistency of food quality and presentationStock controlManage waste management systems within the kitchen
If this sounds like an exciting opportunity to you, please contact us with an updated CV, recent photograph, food portfolio and contactable references.
Due to the high number of CVs received, only successful candidates will be contacted.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xODg4NzU5MDQ/c291cmNlPWd1bXRyZWU=&jid=1746047&xid=188875904
6d
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Village N Life is a Leading Tourism and Hospitality company that is based in the beautiful Camps Bay.
An exciting opportunity exists for a Maintenance Supervisor to join our dynamic team.
Scope of the job:
Performing maintenance management duties as required by facilities manager. Assisting to maintain all aspects of the Hotel through a preventative maintenance program. To ensure that all facilities and machinery is in working condition throughout the Property.
Minimum Requirements
MatricValid Drivers licenseAt least 2 years experience in maintenance department
Duties and responsibilities
Assisting maintenance Manager with daily dutiesCommunicating to ManagementManaging Staff & Day to Day MaintenancePerforming maintenance workStore all tools securely to prevent loss or damage to equipment.Know what standard stock items are and in which group store they are keptRepairs damaged or construct new equipment when so required, within reason, to ensure the smooth running and operation of all areas on the property.Assist to plan, organize, direct & Control all aspects of the Maintenance Department.Daily Issue of Work AllocationQuality ControlProject ManagementAdministration
Due to the large volume of applications received, only candidates that meet the minimum requirements will be contacted.
If you have not heard back from us in 2 weeks, please consider your application as unsuccessful.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xMzQ5MDMzNzkzP3NvdXJjZT1ndW10cmVl&jid=1716673&xid=1349033793
6d
1
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Village N Life is a leading Tourism and Hospitality company based in beautiful Camps Bay. If you thrive on a company culture that focuses on growing their employees through career development and incentives, this is the company for you.
Our Travel support team seeks a Travel consultant to join their team. You will be responsible for calls, reservations and quotations on all properties within the Village N Life portfolio through the Travel Support Platform.
Minimum Requirements:
MatricTourism / Hotel qualification advantageousStrong OPERA experienceAt least 2 years in Reservations / Groups reservations
Duties and Responsibilities:
Maintain high standard of customer service through excellent communications skillsAdopting a can-do attitudeAssist in investigating and resolving customer complaintsUpsell and promote all Village and life productsQuotations done with precisionConfirmation and pro-forma invoices issued an time and according to proceduresFollow up and hand over all details of group bookings to operationsMaximise revenue sales and occupanciesAccurately record and process all reservations through various channels, and capture on OPERABook transfers and accurately record with travel company and guestMeal reservations confirmed in advance and communicated to venueLiaison with clients and VnL properties - maintain cordial relationshipsProcess amendments to reservations such as extensions, early departures etc.Manage no show reservations by investigating and recordingRecord special billing arrangementsLiaise with Reservations / finance & Sales manager for all reservations requiring credit approvalMaintain knowledge of special rates/promotionsImmediate communication to front office on the days arrivalsFollow up n provisional bookingsEnsure bookings are confirmed and payments are cleared to the bankFollow up special requests, tourism service bookings and arrival timesCommunicate any special / VIP bookings to Reservations manager and Front OfficeGuest complaints follow upAccept waitlist reservations and record on PMS
Due to the large volume of CVs received, only candidates that meet the minimum criteria will be contacted.
If you have not heard back from us in 2 weeks, please consider your application as unsuccessful.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS83NDMxNjAyODc/c291cmNlPWd1bXRyZWU=&jid=1510416&xid=743160287
6d
1
SavedSave
Village N Life is a leading Tourism and Hospitality company based in Camps Bay.
If you thrive on a company culture that focuses on growing their employees through career development and staff incentives, this is the company for you.
We are seeking a Reservations Consultant to join our busy team. The reservations consultant are responsible for all calls, reservations and quotations for all properties within the Village N Life portfolio through the Travel Support Channel platform.
Minimum requirements
MatricAccommodation certificate / Hotel School Diploma is advantageousMinimum 2 years experience in a similar position withing the luxury hotel sectorFamiliar with the duties and responsibilities of the reservations department in a hotel
Duties and responsibilities
Property knowledge of all Village N Life brands and productsMaintain a high level of customer service Excellent written and verbal communication skillsAssist in investigating and resolving customer complaintsPromote and sell VNL products and services using up-selling and suggestive selling techniquesQuotations to be done accuratelyConfirmations and pro-forma invoices issued on time and according to procedure and payment schedulesFollow up and hand over of all details of groups to property management and events to the relevant operations managerAccurately record and process reservations from all channels on to the OPERA systemBooking of transfersProcess amendments to reservations, e.g. extensions, early departures etc. Manage No ShowsDealing with special requestsLiaise with credit and finance departments if credit approval is neededFollow up on provisional bookingsAccept waitlist reservations, record and follow up on PMSComplete monthly OTA reconciliations
Shifts will be determined by the requirements of the Travel Support Centre and will include late shifts to 21H00 and weekends.
Due to the high volumes of applications received, only candidates that meet the minimum requirements will be contacted.
If you have not heard back from us in 2 weeks, please consider your application as unsuccessful.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yMTMzNzcwMTE3P3NvdXJjZT1ndW10cmVl&jid=1687399&xid=2133770117
6d
1
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Head pastry chef needed for a restaurant in Camps bay.. Please apply only if you qualify pastry chef.. Reply with your cv and portfolioVia WhatsApp 0785395440 or chefguy@cbkitchens.com....
14d
Requirements:*Hotel Management Diploma or similar (Tourism) students welcome* Excellent verbal and written communication skills* Brilliant supervision, self - motivation and task delegation abilities* Willingness to perform shifts including late shift and weekends* MUST have a drivers license and own vehicle (Non-negotiable)Responsibilities:* Responsible for managing daily front office procedures and tasks* Ensuring the smooth running of service when on duty. Managing the team for all matters pertaining to the property, housekeeping, kitchen, security and guests* Working closely with central reservations for all bookings through OTAs and direct bookings* To promote a professional and hospitable image to the guests. Giving full co-operation to any guests requiring assistance with a prompt, caring and helpful attitude* Working closely with the housekeeping department, liable for overseeing the cleanliness, details and that policies and procedures are being met as per our 5 star standards.Salary negotiable based on experience
18d
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Job Description & Requirements : To ensure measured, calculated and complete effective ownership of all departments in the Hotel. Information required for Performance Management includes performance contracting, performance review, rating, individual learning plans (training and development) and career development.Please note : Minimum of 2 years experience Hospitality Experience AdvantageOpera knowledge Requirements & Skills : To create sustainable tourism ventures.To match exceptional opportunities with exceptional people.Combining expertise in property, tourism and finance with entrepreneurial management systems. To ensure effective liaison between reservations and host staff with other departments.To ensure effective and accurate information is relayed to guests.To ensure company policy is maintained within HousekeepingTo carry out systematic checks of staff areas, GuestsOpera knowledge (essential)Guest profile capturing vital with all notes and interaction.Understand the ownership roles and levels of responsibilities Manage your staff through their HR files Please update your Aesthetics and Facilities files monthly for anyRegularly check that the Key Procedures, Store-keepingKnow the difference between dress code, personalized dressWork in conjunction with HR to ensure the most effectiveMaintain uniform standards of all departments.To hold regular performance appraisals with all staff, identifying areas for development and training needs and ensuring that this training is effective.Implementation of Company Standard Operating Procedures and ensure it is maintainedTo carry out or ensure that regular On-the-Job training is taking place to agreed standardsConduct regular staff meetingsParticipate in progressive discipline in conjunction with HumanMonthly and weekly rosters and follow-up on time attendance and leave formsMaintain a high standard of customer service and excellent communication skillsMarket surveysAdopting a “can do” attitude with regards to customer enquiriesGuest feedbackManage, investigate and resolving customer complaintsLooks for opportunities that will make a difference in the long-term thinkingEvaluates large or complex situations in a logical and systematic way and to identify the mostDuring times of confusion, behave with a sense of personal authority and responsibility that creates order, calmness and clarityCoaches others on how to anticipate, define and solve problemsCommunicates changes in priorities up, down, and across the chain of commandConveys information clearly and succinctlyConsiders impact on bottom lineGathers all the facts, understands their causes and presents themReviews all information to identify critical issues and applies these to decisionsSelects the best option based on analysis of all the
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5XzcwMTIyX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1177596&xid=1109_70122
2y
1
QualificationMinimum matric.Preferably a diploma or degree in marketing related field ExperienceMinimum of 6 year’s work experience.Minimum of 3 years in marketing or loyalty.Travel & tourism preferable not essential. DUTIES & RESPONSIBILITY LC Sales & Marketing strategyContinually evaluate and update LC customer value proposition.Ensure the property websites are always current and maximize visability and user experience in order to maximize sign up.Ensure all communication and sales channels are trained and motivated to drive LC membership sign up, Hotel front desk reservation and check-out staff.Travel support.Manage activity calendar and content for marketing LC across all channels, Instagram,Facebook,Linkedin,Google Ads,Ensure return and retention strategies are in place to keep LC members active. Direct marketing campaignsDevelop strategic special offers as the business requires and ensure timely delivery of direct marketing offers to LC and total guest database. Database managementWork with IT to ensure system and procedures are in place to maintain LC and Guest CRM Database in Oprah.Ensure the LC and guest databases are regularly scrubbed and kept clean. Reporting and performanceEnsure LC sign on and sales performance is reported and managed weekly.Design and implement incentives to maximise LC sign on. Property KnowledgeEnsure you have property knowledge pf al VNL properties and products.Ensure you have knowledge of all policies and procedures for each product. Guest relationsManage and resolve any issues with a guest when an issue is escalated relating to LC. Internal communicationTo Exco & staff.Travel support.Hotel staff. GeneralOverall responsibility is to:Build loyalty, increase frequency of visits and general incremental sales revenue by maximizing the value proposition of the LC product and maximizing the number of guests signed-up.Maximise revenue by well-constructed special offers distributed via email/other means (sms/whatsapp) directly to our guest databases.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA4XzY4MDkxX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1248162&xid=1108_68091
2y
1
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As a Rooms Division Manager, you will be responsible for the management and coordination of all Rooms area departments and managing staff. Plans, develops, implements, and evaluates the quality of propertys guest rooms. Strives to continually improve guest and employee satisfaction and maximize the financial performance of the department. Ensures that standards and procedures are being followed. Leads specific team while assisting with meeting or exceeding property goals. The position ensures that the Rooms division meet the brands standards, targets customer needs, ensures employee satisfaction, focuses on growing revenues, and maximizes the financial performance of the department..Requirements: Diploma in Hospitality ManagementMinimum of 5 years’ experience in a similar roleDriver’s License with own reliable transportResponsibilities: Aesthetics Ensuring that all the furniture is skillfully placed in each area of the hotel and complies with the agreed specs of the Chairman.All the décor, painting, sculptures etc. are positioned so that the best aesthetic look for the area can be achieved.Ensure all furniture and accessories are always maintained and clean up to standard.All the aesthetics files are kept up to date and monitored.Flowers are fresh and attractive daily in all public areas. Housekeeping: Ensure that rooms are serviced and maintained to the standards laid down by the company.Make sure all front of house areas is always clean and tidy.Ensure all cleaning equipment is correctly maintained and stored.Ensure the smooth operation of Housekeeping daily.Daily spot checks of suites and rooms to ensure 5-star standards.Checking of all monthly stock takes for amenities, chemicals, and linen for Housekeeping. Facilities: Regular checking of the property in general and rooms and ensure that all maintenance items are attended to.Reporting and follow up of all maintenance issues pending or outstanding.Assisting with the overseeing of the maintenance department in the absence of the Facilities Manager.Planning of hotel projects in conjunction with the Chairman and Facilities Manager Guest Relations Be readily available to deal with problems and complaints.To circulate regularly throughout Front of House areas. Maintaining high profile with guests and staffEnsure all enquiries are dealt with efficiently and courteously.Dealing with, following up on and documenting any guest related incidents arising in the hotel Front Office: Ensure smooth operation of the reception area.Ensure guests are greeted, checked in and allocated rooms promptly and courteously.Ensure check in procedures are strictly adhered to.Ensure maximum occupancy with agreed overbooking policy.To ensure reservations are taken correctly and courteously.Ensure credit control procedures are st
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5XzUxMTk0X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1125889&xid=1109_51194
2y
1
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QualificationMinimum matric.A diploma or degree in marketing related fieldExperienceMinimum of 6 year’s work experience in relevant roles.Travel & tourism preferable not essential.DUTIES & RESPONSIBILITY Digital Strategy and Marketing CalendarSet and communicate a clear Digital Marketing Strategy designed to enhance all VNL brands and maximize revenue driven through digital channels.Develop and manage a Digital Marketing calendar. Digital BudgetsAnnually present a proposed Digital Marketing budget by channel.Ensure the Marketing Calendar is executed within this budget.Monitor and approve all costs in order to ensure no overruns.Prepare a ROI analysis monthly on all campaign spends in order to ensure appropriate thresholds are met. WebsiteEnsure all property and VNL websites are brand appropriate, well maintained, regularly updated and continually evaluated in order to ensure efficient navigation, online booking and optimal online marketing.Monitor and manage the work priorities and performance of the web developer and other web development resources. Social MediaEnsure all property and VNL social media accounts (Instagram, Facebook, Linkedin, Twitter and Tiktok) are brand appropriate, well maintained, regularly updated and continually evaluated in order to ensure efficient navigation, online booking and optimal online marketing.Monitor and manage the work priorities and performance of the social media coordinator/administrator.ContentEnsure appropriate content developed and maintained for all digital channels.Manage the contract photographer, inhouse graphic designer and other resources in order to ensure brand and campaign appropriate content is developed.SEM/SEO/Google AdsDevelop and manage an appropriate SEM strategy and Google Ad campaign.Ensure an appropriate SOE strategy is in place.Manage internal and external agency resources (where appropriate) in order to optimize and execute these strategies and campaigns.Ensure appropriate ROI’s and reporting is maintained on the effectiveness of all campaigns.Property KnowledgeEnsure you have property knowledge pf al VNL properties and products.Ensure you have knowledge of all policies and procedures for each product.Internal communicationTo Exco & staff.Sales & marketing team.Hotel ManagementGeneralOverall responsibility is to:Manage the end to end Digital footprint of all VNL brands with the objective of building the respective brands and maximizing sales.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA4XzY4MTAzX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1248171&xid=1108_68103
2y
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